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Item 4IItem 4I Approve Renewal of Southlake Tennis Center Management Agreement 1 Item 4I is presented for City Council’s consideration of a management agreement for the Southlake Tennis Center. Requested Action Renew Southlake Tennis Center Management Agreement with Roxy Tennis Staff is seeking City Council’s approval of the Southlake Tennis Center Management Agreement with Stephen and Mia Poorman (dba Roxy Tennis LLC) The current agreement between the City of Southlake and the Poorman’s was approved by City Council April 3, 2012, for management of the tennis center for an initial term that will expire December 31, 2015 2 City of Southlake Strategy Map Critical Business Outcomes CBO1 - Continue to implement Southlake 2030 Plan by focusing on short-term initiatives. CBO2 - Become an employer of choice by developing a plan to recruit, develop and retain employees committed to excellence. CBO3 - Develop long-term strategies to address future financial uncertainties and challenges. CBO4 - Improve mobility by proactively completing traffic analysis of key areas. CBO5 -Optimize resources through collaboration and partnerships to reduce costs and add service value. The City of Southlake provides municipal services that support the highest quality of life for our residents, businesses, and visitors. We do this by being an exemplary model of balancing efficiency, fiscal responsibility, transparency, and sustainability. Deliver on Our Focus Areas Performance Management & Service Delivery C1 Achieve the highest standards of safety & security C2 Provide travel convenience within City & region C3 Provide attractive & unique spaces for enjoyment of personal interests C4 Attract & keep top-tier businesses to drive a dynamic & sustainable economic environment C5 Promote opportunities for partnerships & volunteer involvement Serve our Customers Manage the Business B1 Achieve best-in-class status in all City disciplines B2 Collaborate with select partners to implement service solutions B3 Enhance resident quality of life & business vitality through tourism B4 Provide high quality services through sustainable business practices B5 Enhance service delivery through continual process improvement B6 Optimize use of technology Provide Financial Stewardship Promote Learning and Growth F1 Adhere to financial management principles & budget F2 Invest to provide & maintain high quality public assets F3 Achieve fiscal wellness standards F4 Establish & maintain effective internal controls L1 Ensure our people understand the strategy & how they contribute to it L2 Enhance leadership capabilities to deliver results L3 Attract, develop & retain a skilled workforce L4 Recognize & reward high performers L5 Empower informed decision-making at all levels in the organization C6 Enhance the sense of community by providing excellent customer service and citizen engagement opportunities L6 Foster positive employee engagement This item is linked to the City’s Strategy Map related to the Focus Area of Performance Management & Service Delivery and meets the Corporate Objective to Collaborate with Select Partners to Implement Service Solutions. 3 Management Agreement Overview No substantial changes Identifies service provision expectations and responsibilities Establishes independent contractor status Delineates term and financial considerations Outlines termination procedures The proposed Agreement is for a three (3) year term, January 1, 2016–December 31, 2018. There have been no substantial changes or modifications to the agreement requested. The following slides provide an overview of the proposed Agreement. 4 Staff recommends approval based on performance 96% Customer Satisfaction 10.9% Participation Growth Professional responsiveness Facility care Recommendation Parks Board recommended approval (4-0) June 8, 2015   City Council consideration June 16, 2015 5 Park Board recommended approval (4-0) June 8, 2015 City Council consideration June 16, 2015 Citizen / Board Review Parks Board recommended approval (x-x) June 8, 2015   City Council consideration June 16, 2015 6 Questions? This concludes the presentation. I’m available to answer any questions. 7