Item 4E
Approve Hours of Operation and Catering & Alcohol Service at The Marq Southlake
Item 4E
Good evening Mayor and members of the City Council. I am presenting Item 4E approval of the proposed hours of operations and catering and alcohol service options for Phase 1 of The
Marq Southlake.
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City Council approval of the proposed hours of operation and alcohol and catering service options for The Marq Southlake Phase 1.
Requested Action
In preparation for the opening of Phase 1 of The Marq Southlake, staff has been developing policies and procedures to guide the use and operations of the facility.
With this item, we
are seeking City Council approval of the proposed hours of operation and alcohol and catering service options for The Marq.
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Phase 1 Amenities
Events Hall
Multipurpose Conference & Meeting Rooms
Club Lounge
Catering Kitchen
Senior Center
Outdoor Amphitheater
Phase 1 of The Marq Southlake will include an events hall, multipurpose conference and meeting spaces, a club lounge, catering kitchen, senior center, an outdoor amphitheater and events
space. These facilities will be available for use by citizens, businesses, corporations and civic groups through rental and event agreements.
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Hours of Operation
On this slide you will see the proposed hours of operation for Phase 1 of The Marq Southlake which includes Legends Hall and Aria.
The proposed office hours are the hours that Legends
Hall will be open to the general public. Staff will be in the office during this time and someone will be available to answer phones and greet guests.
The proposed standard event
hours are the hours that Legends Hall and Aria will be available to reserve for an event or meeting. Staff will be onsite to supervise scheduled events and meetings, but any inquires
received outside of the proposed office hours will be returned during business hours.
The proposed Senior Center hours are the hours that the Senior Center will be open to the public.
The hours listed in the table above are the current hours for the Senior Center except for the Friday hours. Currently the Senior Center is closed on Fridays, but staff has received
requests to extend hours to Friday and offer additional programs. With the additional meeting and event space at The Marq, staff will be able to expand senior programming and offer
new opportunities on Fridays.
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CATERING Options
Preferred Caterer
Option #1
Option #2
Outside Caterer
Pre-approved by City
Guest selects from Preferred Caterer’s List
City receives 10% of final catering bill
Not pre-approved by City
Guest selects outside caterer
City receives 15% of final catering bill
Guest pays $250 flat fee
For The Marq Southlake two catering options are being proposed – preferred caterer and outside caterer. A preferred caterer will have met the requirements of a Request for Qualifications
and be pre-approved by the City as a preferred vendor. Guests will select a caterer from The Marq’s Preferred Caterer’s list and the City will receive 10% of the final catering bill
from that vendor on each event. An outside caterer did not go through the City’s RFQ process or did not meet the qualifications, and therefore has not been pre-approved by the City.
Guests may choose an outside catering option, but will pay an additional $250 flat fee which will go towards covering the cost of preparing the caterer to use the facility. In addtion,
an outside caterer will pay the City 15% of the final catering bill.
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Alcohol Options
Guest Provided
Option #1
Option #2
Vendor Provided
Receive alcohol from licensed vendor
Open bar only
Alcohol served by TABC bartender
Receive alcohol from City vendor or caterer
Cash or Open bar
Alcohol served by TABC bartender
Two options for alcohol service are being proposed for The Marq Southlake – guest provided and vendor provided. If guests choose the guest provided option, they will purchase or receive
a donation for alcohol through a state licensed liquor vendor. The guest will be required to provide an “open bar” and no money, including tips, can be collected during the event for
alcohol service. In addition, the alcohol must be served by a TABC licensed bartender approved in advance by the City. With the vendor provided option, guests may purchase alcohol
from a City vendor or their caterer. Guests will have the option of having an open bar or cash bar and charge for alcohol service. All alcohol must be served by a TABC licensed bartender
approved in advance by the City.
With either alcohol service option listed above, guests will be required to hire off-duty police officers for additional security during the event.
The guest will also be required to obtain a certificate of liquor liability insurance naming the City of Southlake and The Marq Southlake as additional insureds. All alcohol consumption
at the facility must end by midnight.
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Financial Considerations
Fees collected go towards cost recovery
Any future revenue generated by rental and event fees at The Marq Southlake will help off-set operating costs.
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City of Southlake Strategy Map
Critical Business Outcomes
CBO1 - Continue to implement Southlake 2030 Plan by focusing on short-term initiatives.
CBO2 - Become an employer of choice by developing a plan to recruit,
develop and retain employees committed to excellence.
CBO3 - Develop long-term strategies to address future financial uncertainties and challenges.
CBO4 - Improve mobility by proactively
completing traffic analysis of key areas.
CBO5 -Optimize resources through collaboration and partnerships to reduce costs and add service value.
The City of Southlake provides municipal services that support the highest quality of life for our residents, businesses, and visitors. We do this by being an exemplary model of balancing
efficiency, fiscal responsibility, transparency, and sustainability.
Deliver on Our Focus Areas
Performance
Management &
Service Delivery
C1 Achieve the highest standards of safety & security
C2 Provide travel convenience within City & region
C3 Provide attractive & unique spaces for enjoyment of personal interests
C4 Attract & keep top-tier businesses to drive a dynamic & sustainable economic environment
C5 Promote opportunities for partnerships & volunteer involvement
Serve our Customers
Manage the Business
B1 Achieve best-in-class status in all City disciplines
B2 Collaborate with select partners to implement service solutions
B3 Enhance resident quality of life & business vitality through tourism
B4 Provide high quality services through sustainable business practices
B5 Enhance service delivery through continual process improvement
B6 Optimize use of technology
Provide Financial Stewardship
Promote Learning and Growth
F1 Adhere to financial management principles & budget
F2 Invest to provide & maintain high quality public assets
F3 Achieve fiscal wellness standards
F4 Establish & maintain effective internal controls
L1 Ensure our people understand the strategy & how they contribute to it
L2 Enhance leadership capabilities to deliver results
L3 Attract, develop & retain a skilled workforce
L4 Recognize & reward high performers
L5 Empower informed decision-making at all levels in the organization
C6 Enhance the sense of
community by providing excellent customer service and citizen engagement opportunities
L6 Foster positive employee engagement
This item is linked to the City’s Strategy Map related to the focus area of Performance Management & Service Delivery and meets the corporate objectives to provide attractive & unique
spaces for the enjoyment of personal interests, enhance the sense of community by providing excellent customer service and citizen engagement opportunities, achieve best-in-class status
in all City disciplines and enhance resident quality of life & business vitality through tourism. It also addresses Critical Business Outcome CB01 - continue to implement the Southlake
2030 plan by focusing on short-term initiatives.
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Parks Board presentation March 23, 2015
SAC presentation March 24, 2015
Arts Council presentation March 24, 2015
City Council consideration May 19, 2015
Board/Council Review
The proposed fees and operation procedures were presented to Park Board on March 23, and to the Senior Advisory Commission and Arts Council on March 24, 2015. Positive feedback and
comments were received from all three boards.
Tonight we are seeking City Council consideration of the proposed hours or operation and catering and alcohol service options.
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Questions?
Candice Edmondson – (817) 748-8311
I appreciate the opportunity to present this item to you. If you have any questions you may contact me at (817) 748-8311. Thank you.
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