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2014-06-10 CITY O F SOUTHLAKE Senior Advisory Commission Meeting: June 10, 2014 LOCATION: Senior Center 307 Parkwood Drive Southlake, Texas Members Present: Vice Chair Nancy Sporn, Secretary Marge Kyle; SAC members David Baltimore, Beverly Blake, Jean Boland, Charlie Boyd, Louis Braun and Barbara Pappy Commission Members Absent: None Staff Members Present: Steve Moore, Recreation Superintendent; Soheila Phelps, Senior Services Coordinator; and Assistant to the Director Cassie Tucker Staff Members Absent: Director of Community Services Chris Tribble and Communications & Website Manager Pilar Schank Guests: Communications & Marketing Manager Jenni McClure, Lisa Adams, CARS Marketing Director, and Southlake resident George Poulsen Liaisons: CARS Chair Brighton Greene, MMOW representative Mary King Public Forum: None 1. CALL TO ORDER Vice Chair Sporn called the meeting of the Senior Advisory Commission to order at 1:02 p.m. and introduced the guests. 2. CONSENT AGENDA Consent Agenda items are considered to be routine by the Commission and are enacted with one motion. Secretary Kyle read the consent agenda items into the record. 2A. APPROVAL OF THE MINUTES FROM THE MAY 13, 2014 REGULAR SENIOR ADVISORY COMMISSION. There were no corrections made to the minutes. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Minutes of the June 10, 2014 Page 2 of 5 APPROVED A motion was made to accept the minutes of the May 13, 2014 meeting as presented. Motion: Braun Second: Boland Ayes: Blake, Boland, Boyd, Braun, Kyle, and Pappy Nays: None Abstention: Baltimore, Sporn (Not present at meeting) Vote: 6 -0 -2 Motion Carried. 3. DISCUSSION 3A. MARKETING EFFORTS Southlake Communications & Marketing Manager Jenni McClure provided an overview of various current and proposed printed, electronic and web -based marketing devises to advertise and market City programs, events and services, and in particular, the senior center component. CARS Marketing Manager Lisa Adams also provided suggestions to enhance the marketing of the Center and CARS services. The Senior Advisory Commission discussed concerns and offered suggestions. Regarding printed promotional information, members discussed utilizing monthly water bill inserts, direct mail pieces to targeted senior population, distribution of flyers and literature at City -run booths during community events, and possible signage at the City's roundabouts. Regarding electronic and web -based marketing efforts, members suggested this method may be less effective at reaching seniors than printed advertising efforts. The City's current marketing efforts of various service organizations, including MMOW and CARS, are provided for in their approved individual community service agreements. Staff discussed ways of gauging the effectiveness of senior programs and events by using Customer Satisfaction Survey cards and online tracking information. 3B. FITNESS EQUIPMENT FOR COMMUNITY RECREATION CENTER Community Services Department Tribble asked Senior Advisory Commission members to preview options provided by Life Fitness Company of fitness equipment to be outfitted in the small exercise room at the new community City of Southlake Values: Integrity • Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Minutes of the June 10, 2014 Page 3 of 5 recreation center and to provide their preferences and feedback to Senior Services Coordinator Soheila Phelps. SAC members discussed opportunities for seniors attending events and programs at the center to provide their input about the fitness equipment. 4. REPORTS 4A. CITY MANAGER'S OFFICE & COMMUNITY SERVICES Communications & Website Manager Pilar Schank was not present to present the City Manager's Office report. Community Services Director Tribble provided the Community Services report about progress on the Community Recreation Center. 4B. METROPORT MEALS ON WHEELS MMOW representative Mary King provided a brief review of MMOW's history with the City through its community services agreement and presented the monthly statistical report. 4C. CALL A RIDE SOUTHLAKE CARS Chair Brighton Greene distributed the CARS monthly participation report for May and reported trip statistics. 4D. SENIOR SERVICES COORDINATOR Senior Services Coordinator Soheila Phelps reported about upcoming events and programs at the Center. Attendance at the senior events was discussed as well as the use of the customer satisfaction survey card to receive feedback on the events and programs. Staff is working with the City's IT department to host a class on how to use new iPhones. 4E. SOUTHLAKE SENIOR FUNDING, INC. Southlake Senior Funding, Inc., Board member Nancy Sporn reported SSFI has not been able to hold regular meetings; however they will resume their meetings soon and a report may be available at the next SAC meeting. Commission members briefly discussed SSFI using City space for monthly meetings and perhaps entering into a community services agreement. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Minutes of the June 10, 2014 Page 4of5 5. PUBLIC FORUM Secretary Marge Kyle opened the public forum. Southlake resident George Poulsen spoke to SAC about parking lot striping. Public forum was closed. 6. CONSIDER 6A. ELECTION OF CHAIR TO FILL UNEXPIRED TERM VACANCY Vice Chair Nancy Sporn was nominated by Charles Boyd to serve as Chair for the Senior Advisory Commission. APPROVED A motion was made elect Nancy Sporn to the chair position. Motion: Baltimore Second: Boyd Ayes: Baltimore, Blake, Boland, Boyd, Braun, Kyle, Pappy and Sporn Nays: None Abstention: None Vote: 8 -0 Motion Carried. A consider item will be placed on the August meeting agenda to elect a vice chairman to fill the vacancy. SAC members discussed procedures to fill places expiring on the Commission. 6B. RECOMMENDATION ON FY 2015 SENIOR SERVICES GENERAL FUND OPERATING BUDGET Due to technical failure of the City's budget software, the proposed budget could not be presented at this meeting. The Senior Advisory Commission agreed to consider it at their regular August 12 meeting. APPROVED A motion was made to table consideration of the FY 2015 budget to the August 12 Senior Advisory Commission meeting. Motion: Baltimore City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Minutes of the June 10, 2014 Page 5 of 5 Second: Boland Ayes: Baltimore, Blake, Boland, Boyd, Braun, Kyle, Pappy and Sporn Nays: None Abstention: None Vote: 8 -0 Motion Carried. 7. ADJOURNMENT APPROVED A motion was made and unanimously approved to adjourn the meeting at 2:02 p.m. Motion: Baltimore Second: Blake Ayes: Baltimore, Blake, Boland, Boyd, Braun, Kyle, Pappy and Sporn Nays: None Abstention: None Vote: 8 -0 Motion Carried. 4.4. Nancy Sporn C air Steve Moore, Recreation Superintendent Community Services A tape recording of this meeting is available upon request from the Office of City Secretary. City of Southlake Values: Integrity ♦ Innovation • Accountability ♦ Commitment to Excellence ♦ Teamwork CITY OF SOUTH L l E Senior Advisory Commission Sign -in Sheet June 10, 2014 Senior Center — 30 • . David Baltimore (Place 4) , ! / ' Beverly Blake (Place 9, Alt. 2) t1' I ,. _ / , Jean Boland (Place 1) Charles Boyd (Place 3) .'' 7`` cor .r Louis Braun (Place 2) Marge Kyle (Place 7, Sec) .e �c --- Vacant (Place 6, Chair) Nancy Sporn (Place 5, Vice Chair) Ad t_. Barbara Pappy (Place 8, Alt 1) ry , ,t�,� <� LDLc STAFF C assi 2 - fu ck Chris Tribble Steve Moore Soheila Phelps - ' Pilar Schank Ryan McGrail GUESTS Brighton Greene (CARS) Mary King (MMOW) -A A Bernie McCauley (SSC) Milton Blake �,�{ ' Jenni McClure (marketing) r 4/ A ( � SCl/ Lisa Adam (CARS marketing) i.► /, _ J