WS Item 3
2013 Citizen Satisfaction Survey Follow Up Discussion
June 17, 2014
Presentation Team
Alison Ortowski
Citizen Satisfaction Survey
Ken Baker
Southlake 2030
Bob Price
Capital Improvements
Citizen Survey - Service Importance vs. Satisfaction
How important are the following services?
How satisfied are you with the job the City is doing to provide these services?
Satisfaction With Mobility and Infrastructure Services
Top Two Box
Mobility and Infrastructure Service Satisfaction Changes from 2011 to 2013
Mobility and Infrastructure
Service Importance vs. Service Satisfaction (Gap)
Traffic Circulation Perspectives
In residential areas
On major streets
(not under construction)
In town overall
On the way
In and out of town
Local Considerations & Strategies
Tier 1
Message boards Traffic Impact Analysis Speed Limits
Deceleration Lanes Temporary Signals
Light Timing Synchronization
Active Transportation Turn Signal Timing Access Management
Orange Barrell Alerts Accident Clearing Event Management
Intersection Striping Solutions Illuminated Street Lights
Social Media Roundabouts Traffic Officers
Texas Turnaround Regional Participation
FY 2015
and
beyond…
Regional Considerations & Strategies
Transportation
System Management
Strategies
Travel Demand
Management
Strategies
Intelligent
Transportation
System
Strategies
#27
Regional Bicycle and Pedestrian Coordination Committee
Education & Promotion
Safe Behavior & Enforcement
Shared or Dedicated Lanes
On Street Sharrows
Signed Roadways
Wide Outside Lane Roadways
Sidewalks
“Growth is inevitable, but I think it's important not to lose our friendly, inviting, "small town" rural atmosphere.”
“Managing the business growth to strike the right balance between positive cash flow from commercial taxes and too much traffic in the area.”
“Quality, upscale development along HW 114.”
“Controlled growth with remaining undeveloped residential and commercial real estate to ensure the same quality of life features that attracted most of us to this area. The school system,
the roadways and city infrastructure cannot be compromised by short-term thinking on attracting new residents and businesses to the area.”
“Over development. I have lived in and outside of many cities across America. We chose Southlake because of the mixture of neighborhoods and green space. There has been significant development
in the past 5 years, and I don't want to encounter the traffic problems and the loss of green space that I have seen cities encounter because of their desire for more tax money.”
Questions/Discussion
Code Enforcement Officers SH 114 Corridor Publication Zoning Regulations
Park, Recreation & Open Space Master Plan
Southlake 2030 Branding Initiative
Business Visitation Program Chamber of Commerce Partnership
Development Codes Park Maintenance Evaluation Program
Economic Development & Tourism Master Plan Beautification Visit Southlake Initiatives ED Director Onboarding
Sustainability Plan New Dining & Shopping Wayfinding