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WS Item 3 2013 Citizen Satisfaction Survey Follow Up Discussion June 17, 2014 Presentation Team Alison Ortowski Citizen Satisfaction Survey Ken Baker Southlake 2030 Bob Price Capital Improvements Citizen Survey - Service Importance vs. Satisfaction How important are the following services? How satisfied are you with the job the City is doing to provide these services? Satisfaction With Mobility and Infrastructure Services Top Two Box Mobility and Infrastructure Service Satisfaction Changes from 2011 to 2013 Mobility and Infrastructure Service Importance vs. Service Satisfaction (Gap) Traffic Circulation Perspectives In residential areas On major streets (not under construction) In town overall On the way In and out of town Local Considerations & Strategies Tier 1 Message boards Traffic Impact Analysis Speed Limits Deceleration Lanes Temporary Signals Light Timing Synchronization Active Transportation Turn Signal Timing Access Management Orange Barrell Alerts Accident Clearing Event Management Intersection Striping Solutions Illuminated Street Lights Social Media Roundabouts Traffic Officers Texas Turnaround Regional Participation FY 2015 and beyond… Regional Considerations & Strategies Transportation System Management Strategies Travel Demand Management Strategies Intelligent Transportation System Strategies #27 Regional Bicycle and Pedestrian Coordination Committee Education & Promotion Safe Behavior & Enforcement Shared or Dedicated Lanes On Street Sharrows Signed Roadways Wide Outside Lane Roadways Sidewalks “Growth is inevitable, but I think it's important not to lose our friendly, inviting, "small town" rural atmosphere.” “Managing the business growth to strike the right balance between positive cash flow from commercial taxes and too much traffic in the area.” “Quality, upscale development along HW 114.” “Controlled growth with remaining undeveloped residential and commercial real estate to ensure the same quality of life features that attracted most of us to this area. The school system, the roadways and city infrastructure cannot be compromised by short-term thinking on attracting new residents and businesses to the area.” “Over development. I have lived in and outside of many cities across America. We chose Southlake because of the mixture of neighborhoods and green space. There has been significant development in the past 5 years, and I don't want to encounter the traffic problems and the loss of green space that I have seen cities encounter because of their desire for more tax money.” Questions/Discussion Code Enforcement Officers SH 114 Corridor Publication Zoning Regulations Park, Recreation & Open Space Master Plan Southlake 2030 Branding Initiative Business Visitation Program Chamber of Commerce Partnership Development Codes Park Maintenance Evaluation Program Economic Development & Tourism Master Plan Beautification Visit Southlake Initiatives ED Director Onboarding Sustainability Plan New Dining & Shopping Wayfinding