Item 4S AudioCITY OF
SOUTHLA1<.E
Mayor and Members of City Council,
Item 4S on your agenda tonight is the approval of an agreement with Emergicon, LLC for
Emergency Medical Services billing.
►` City of Southlake Strategy Map
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This item meets the City's focus areas of Safety and Security and Performance
Management and Service Delivery. This item meets the corporate objectives of C1, Achieve
the Highest Standards of Safety and Security; 131, Achieve Best in Class Status in all City
Disciplines; B4, Provide High Quality Customer Service; B5, Improve Performance of
Delivery and Operational Processes; B6, Optimize Use of Technology.
2
EMS Billing
• Emerigcon is based in Dallas
— Provides service only to Texas cities
— NEMSIS gold compliant
• Toughbooks for electronic Patient
Care Reports
• High satisfaction rate among area
cities
Emergicon will help to enhance the City's provision of EMS services through their local
scope and other service enhancements. Emergicon is based in Dallas and provides
ambulance billing services only to Texas cities. Emergicon's narrow scope allows the
company to not only be compliant with Federal HIPPA laws, but HIPPA laws specific to
Texas. Emergicon is NEMSIS gold compliant, meaning that they meet or exceed
requirements for the submission of electronic personal medical information.
As part of the agreement, Emergicon will provide Panasonic Toughbooks and software for
the completion of electronic Patient Care Reports at no cost to the City. This will allow EMS
reporting to be conducted while still in the field. Other area cities using Emergicon include
Grapevine, Coppell, Little Elm, Flower Mound, Lewisville, Highland Park, Lake Cities,
Corinth, Krum, Allen, Bedford, Celina, Denton, Carrollton, Justin, Mansfield, Murphy,
Sachse, Sanger, The Colony and others. All cities report satisfaction with Emergicon's
services.
3
Financial Considerations
• Increased EMS billing revenues for the
City
— Current contractor takes a 12% cut
— Emergicon will take a 9.5% cut
The City's current contractor, Intermedix, takes 12% from all EMS billing collections.
Emergicon's percentage of collections is 9.5%, which will increase EMS billing revenues for
the City. There will be no changes in the current billing rate to our patients.
S
CITY OF
S0UTHLA1<,E
If you have any questions, please contact Chief Starr at 817-748-8168.