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Item 4E Audiov SOUTHLAKE City of Southlake Strategy Map The City of Southlake provides municipal services that support the highest quality of fife. for our residents and businesses. We do this by delivering outstanding value and unrivaled quality in everything we do. 1 t - Safety& Mobility inffastructure Quality Partnerships& Performance Management Security Development Volunteerism & Service Delivery ustom CL khievethe C3 pmvidnatbartive& C4 Attract &keep top -tier hlghaai stsndsrds c2. previdetrmel UndgUl SpettSfer businesses to drives dynamotor LSprpmnte ppportuni�, of nvenl<ncewkhN s {or pertnershlps& rs ev& cu Clty&nolon enjoyment of Rem net ustalnetile ecanomtc volunteer lnvolvemenr security Intererts nvlronment Manage the Business B1 AChlevebest- 81 COIlatioretewlFh B3 Enhance resident - 653mprm - In, ....atusIn select partners to qusllryof life &business performs aef elltlry tllscipllneS Implementeervica austelnabiliryshmugh delivery &operetlonal solutions taurtlsm pnocesses Provide Financial Stewardship FLAdhere to financial management F2 provide &maintain F3 AChievefiscel wellness F4EttAbIIAZ,Malatain princtvles &budget highquality andards j anecUw Internal romrol; Promote Learning & Growth _ L3 Enwre our people L2 Enhance leadership .A....... develop& L4fte1ognke& L5 Empower lnrormld UnderstsndthemmtWlk capabllltiesrodeliver rNalna Sklaed I rcw.erd high d.d,on- makingatell levels i h— hlyrontrlbutaten results ,i workfdrea { { pvrformara in theoet{anliativn I 2 High Level Description • Annual renewal of an agreement with Accela Inc. for support & maintenance pertaining to the business critical application Accela for Planning, Public Works, and Community Services • Benefits • Monday - Friday, 6am -8pm, support availability • Upgrade rights to new version • Enhancements • Bug fixes 3 Cost Breakdown • The total amount requested is $71,774.54. 19 CITY 01 SOUTHLAI<E