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Item 4N Audio♦ � SOUTHLAKE ODA • • • The City of Southlake provides municipal services that support the highest quality of life €or our residentsand businesses. We do this by delivering outstandingvalue and unrivaled quality in everything that we do. a a I ` [2 - C1 Achieve the Prpvlda travel [3 Provide attractive UAttra. and to drives keep top -t highest tandards rwnva ante wtthin and unique spacesfor businesses Promote s for partnerships opportunlned and of sa fety and Pity and region enjoyment of persona dynamic and sustainable volunteer in security interests economic environment - - _ 63 Enhance resident 85 Improve 91 Achieve best- 92 Collaboratewith 64 Provide performanceof quality of life and B6 optimize n�lass statusin select partners to high quality delivery and business suttalnablliTy all City disciplines Implement service customer operational solutions through tourism service processes use of technology Adheren Nnandal F2 and r3 Achleva effecnd nagement principles high wellness sn maintain l high maintain quality maintain quality and budget public assets Internal con � • - O mmourpeop,e l2 Enhance I3 Attract, _ .. understandthe leadership develop and and Informeddedsion- retaigaskilled, levels In making at all the organization C Background • October 2011 approved joint contract • Southlake Lead Agency • First renewal • City of Keller renewing • Vendor requesting price increase 3 CITY 01 SOUTHLAI<E -�r