Item 9BItem 9B
Approve management agreement with Roxy Tennis, LLC, for the management of the Southlake Tennis Center
Presentation Overview
Process Recap
Agreement Provisions
Next Steps
Process Recap
RFQ Process
Standard process
Multiple submissions received
Staff team proposal review
Interviews
Recommendation to City Council
Southlake Tennis Center User Satisfaction Survey
Customer Satisfaction Survey – Survey Distribution
476 total respondents
284 resident respondents
Process Recap
Council authorization to negotiate a management agreement with Roxy Tennis, LLC
Management Agreement Overview
Identifies service provision expectations and responsibilities
Establishes independent contractor status
Delineates term and financial considerations
Outlines termination procedures
Key Provisions - Term
Key Provisions-Customer Service
Key Provisions-Customer Service
Key Provisions-Operations
Key Provisions- Procedures & Promotions
Key Provisions-Personnel
Key Provisions- Facility & Equipment
Key Provisions- Financial
Questions
Staff recommends approval of a management agreement with Roxy Tennis, LLC, for the management of the Southlake Tennis Center.