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Item 4C AudiorITY Or SOUTHLAKE 2 @&• 11M &lima The City of Southlake provides municipal services that support • the highest quality of • life for our residents and businesses. We do this by delivering outstanding unrivaled quality in everything that we do. value and - • C1 Achieve the C2 Provide travel C3 Provide attractive C4 Attract and keep highest convenience and unique spaces tier businesses to drive top- C5 Promote opportunities for standards of within City and for enjoyment of a dynamic and safety and region personal interests sustainable economic partnerships and volunteer involvement security environment B1 Achieve B2 Collaborate with B3 Enhance resident B4 Provide best select partners to quality of life and high quality B5 Improve performance B6 Optimize " -in -class status in all City implement service business customer sustainablei through service disciplines solutions g of delivery and use of operational technology processes tourism is F1 Adhere to financial F2 Invest to provide and F3 Achieve fiscal management maintain high quality wellness F4 Establish and maintain effective principles and budget public assets standards internal controls L1 Ensure our L2 Enhance L3 Attract, L4 Recognize L5 Empower people understand leadership develop and and retain a informed decisio the strategy and capabilities to reward high how they deliver results skilled making at all leve in the organization contribute performers to it - workforce O o. 2 High Level Description Three year Enterprise Agreement (EA) beginning January 30, 2008 EA benefits • include reduced license cost • upgrade rights to new version • training vouchers • home use product • annual payment for installed software 3 Cost Breakdown • City wide system audit completed 12/2010 • The total system and application count resulted in a $59,282.80 license cost • Council approved a budgeted amount of $88,000 for FY2011 ($43,000 MS EA, $45,000 MS True -up) 0 SOUTHLAKE 5