Item 11ACity of Southlake, Texas
MEMORANDUM
March 29, 2011
TO: Billy Campbell, City Manager
FROM: Malcolm Jackson, Director of Community Services
SUBJECT: Discussion of Senior Transportation Related Issues
Action Requested: City Council discussion regarding options for senior transportation issues with
the anticipated closure of the Call a Ride Southlake volunteer program.
Background
Information: On Tuesday, March 25, 2003 City staff met with Mr. Steve Lakin, Chairman of
the Board of Directors for Call A Ride Southlake (C.A.R.S.) and Jean
Alexander, Chairman of the Senior Advisory Commission to discuss senior
transportation issues. During this meeting Mr. Lakin pointed out to the City
that C.A.R.S. had approximately ten months of funding available for their
operations. Mr. Lakin indicated that C.A.R.S. expects to end its volunteer
operations around December of this year, citing reduced donations and the
tremendous demand for time involved in the recruitment and retention of
volunteers and on -going funding as the basis for their intent to end operations.
Mr. Lakin suggested that the City of Southlake begin reviewing options for
seniors to continue to receive transportation assistance. Mr. Lakin further
indicated that both the existing C.A.R.S. van and all of the financial assets
would be forwarded to the any organization that continued the operations of a
similar program. Several options have been discussed among C.A.R.S.
representatives, the Senior Advisory Commission, and city staff members,
including the following: (1) City completely fund C.A.R.S. operations,
including the existing C.A.R.S. employees; (2) Continue a C.A.R.S. -like
program using all volunteers through the Senior Advisory Commission; (3)
Seek alternatives utilizing other existing organizations such as Metroport
Meals on Wheels or Northeast Transportation Systems; (4) Discontinue this
type of service; or (5) Seeking some other alternative not yet identified.
Staff is currently exploring combining efforts with eight area cities (Hurst,
Euless, Bedford, NRH, Colleyville, Haltom City, Keller, and Grapevine) who
formed an Urban Transit District and took over Northeast Transportation
System (NETS) at the request of TxDot in order to continue receiving federal
funds. NETS is presently operating out of the YMCA in North Richland Hills
providing service through the use of four vehicles. They provide, in priority
order, transportation service for medical, employment, senior services, and
social services. At this time, it is not anticipated that any change in the scope of
services by NETS will occur. The Urban Transit District Board has hired a
consultant to assist them with running the program and to develop
specifications as they are required to re -bid transportation services in May, and
additional information may be available at that time. The Board also
mentioned that the group is open to other cities joining.
Billy Campbell, City Manager
April 30, 2003
Page 2
Southlake was a former participant in NETS but discontinued the program due
to the proportional annual costs to participate in comparison with a lack of
rider -ship. Current estimates for participation have not been confirmed, but
preliminary indications suggest an established rate of $0.50 per resident can be
expected. Based upon current population estimates, this would equate to an
annual expenditure of approximately $12,000 for participation.
Financial
Considerations: The Financial Considerations will vary widely, depending upon the option or
alternative ultimately selected. Preliminary estimates indicate an annual cost of
$12,000 per year to participate in the Northeast Transportation System, through
the Urban Transportation District, which is one option available.
Financial
Lnpact: The proposed amount of up to $12,000 would be an increase of $7,000 more
than the amount C.A.R.S. is currently requesting or receiving this year.
Citizen Input/
Board Review: City staff met with Steve Lakin, Chairman of the Board of Directors for
C.A.R.S. on March 25, 2003 to discuss various alternatives. A meeting was
conducted with the Senior Advisory Commission (SAC) on April 8, 2003 to
seek their input. The SAC indicated the following concerns: (1) If the city
adopted the entire program, support funding from outside organizations would
diminish or discontinue; and (2) Availability of transportation needs for daily
independent living needs, such as banking, shopping, and social services.
Legal Review: The City Attorney reviewed the original scope of services agreement proposed
by C.A.R.S.; however, there has been no additional legal reviews conducted at
this time.
Alternatives: City Council discussion may result in various alternatives.
Supporting
Documents: None
Staff
Recommendations: Provide staff with direction on the appropriate course of action regarding this
issue.