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WS Item 3The W.I.S.E. Guys Program Increasing Efficiency of Water Use Tonight’s Discussion Water Efficiency and Residential Irrigation How are they related? Why is water efficiency important to Southlake? How does Southlake propose to improve water efficiency as it relates to residential irrigation? Increasing Water Efficiency Water Efficiency – The use of water in the most effective manner with the least possible waste (i.e., reducing unintended water loss) During peak periods, Irrigation accounts for majority of water use Through this irrigation audit incentive program, Southlake is increasing water efficiency Why a Water Efficiency Program? The City of Southlake continues to seek innovative ways to encourage water efficiency Consumption statistics: Average per capita per day in 2010: 351 gal Winter/Summer use ratio: 3:1 Texas Water Development Board Goals: 190 gallons per person per day by 2015 180 gallons per person per day by 2020 High Summer Demand is Costly Peak demand drives new infrastructure improvements: New water lines Increased water production facilities Increased storage Peak demand charge: Penalty fee paid to Fort Worth For maximum day and hour use $1.72 M (Average FY06 – FY10) 25% total annual bill (Average FY06 – FY10) What is the W.I.S.E. Guys Program? A service offered to cities and other water providers The program evaluates existing residential irrigation systems Makes recommendations for improvement to the performance of the system and to the scheduling of the controller to reduce unnecessary water waste Educates the consumer on water efficiency as it relates to irrigation Why Irrigation System Evaluations? Statistics show that outdoor water use: Is more than 50% of total household use 80% of peak outdoor use is dedicated to irrigation Reasons typical older irrigation systems are inefficient: Broken or misaligned heads Older technology Poor layout In many cases, 50% or more of this water use may be wasted W.I.S.E. Guys estimate that 20% or more of irrigation use can be saved by adjusting controllers and even more through repairs Why the W.I.S.E. Guys Program? Several metroplex cities have shown success by providing a similar service using municipal staff: Fort Worth: 843 eval., saving 969 M gal (2008-10) Majority are violation evaluations; includes commercial Dallas: 1,286 eval., saving 80 M gal (2008-10) W.I.S.E. Guys provides : Administrative support Trained, licensed professionals to conduct the evaluations A third-party, unbiased opinion about the homeowner’s system How the W.I.S.E. Guys Program Works The City will promote the program to residents, focusing on: Top 200 water consumers Water conservation violations Interested consumers will complete a short questionnaire to determine: If the system is operational If the system is operated by an automatic controller The level of interest in efficiency of water use How it Works (continued) The evaluation is assigned to a professional W.I.S.E. Guys contractor The contractor contacts the interested consumer and schedules an evaluation The contractor evaluates the irrigation system and makes recommendations to the consumer for improvements How it Works (continued) An evaluation form is completed on site and in an online system The online system allows for the evaluation to be viewed by the consumer at any time The online system allows for the evaluation to also be viewed by city staff at any time Who Performs the Evaluation? Each evaluation is assigned to an approved W.I.S.E. Guys contractor Licensed Irrigator in the State of Texas Attended the required training or the W.I.S.E. Guys program Well trained in proper irrigation design and installation Maintains required liability insurance The evaluation found my system could use some improvements, now what? After any evaluation, the City will offer a water bill credit for any repairs or upgrades highlighted during the evaluation and address Match costs for repairs and upgrades that contribute to water savings Limited rebate of up to $200 Will require water bill credit application and receipt review process Financial Impact W.I.S.E. Guys Administrative Fee (annual) $7,500 Evaluation Fee (x165) $55 ea $9,075 Total compensation to WISE Guys $16,575 Customer Irrigation Improvement Rebate Water Bill Credit (x165) $200 ea $33,000 Total Estimated Program Cost for FY 2011 $49,575 Benefits to the City Help the City meet goal of reducing average $1.7 M penalty fee by decreasing overall summer consumption Determine future needs by reviewing data, easily produced by W.I.S.E. Guys What time of day is majority of watering occurring? How long are customers watering? What types of problems are typically found in the City of Southlake? How well is the program working, how much water is being saved? Benefits (continued) Educate the consumer on the need for efficiency and ability to use water efficiently Face-to-face education for the consumer Online continuing education for the consumer Create positive customer service Use the “carrot” approach Potential to provide support where violations are noted, rather than taking punitive actions Increasingly efficient systems save customers money Future of the Program Evaluate contract after one year: Effectiveness of the program Use Data Profiler water meter Reduction in number of repeat violations Customer service satisfaction Cost of the program versus benefit of savings Drilling Water Use Only Available: Oct 15 – May 1 Gas Drilling Sale of Water Max Consumption Rate = 1400 gpm In event of water system failure First to be curtailed In event system maintenance req’t, May need to restrict consumption for fracking use Will coordinate with well operator Drilling Water Use Only Available: Oct 15 – May 1 Questions: Bob Price 817-748-8097 FY 2010 Water Usage Total Gallons Total Gallons WaterSMART: Water and Energy Efficiency Grant Proposed project cost: $269,601 * Budgeted