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Item 10BCity of Southlake, Texas MEMORANDUM July 10, 2003 TO: Billy Campbell, City Manager FROM: Malcolm Jackson, Director of Community Services SUBJECT: Consideration of Scope of Services Agreement with Call A Ride Southlake, Inc. Action Requested: City Council consideration of scope of services agreement with Call A Ride Southlake, Inc. (CARS) Background Information: CARS is a non - profit organization founded in 1999 to provide transportation services to seniors and the disabled within Southlake. CARS currently operates under a volunteer Board of Directors with two part-time office staff members, and approximately 48 volunteer drivers. CARS utilizes a handicap accessible van and the personal vehicles of volunteers to provide on average over 140 one -way rides per month to seniors and the disabled in Southlake. The CARS service area is a seven -mile radius for regular rides such as shopping trips, banking, and senior center visits, and a twenty -five mile radius for medical and dental appointments. The minimal annual cost to operate CARS is $20,000. This provides for staff costs (part- time), fuel, insurance, and maintenance of the van. Office space is provided to CARS at the DPS East facility by the City at no cost. Funding for CARS is acquired annually through donations from individuals, the Southlake Newcomers Club, Southlake Women's Club, as well as grants, annual fundraisers, the United Way, and scope of services agreement with the City of Southlake. During recent staff discussions regarding senior transportation issues, it was confirmed that a scope of services agreement is not currently in place between the City and CARS. State law prohibits funding to non- profit organizations absent a scope of services agreement. Staff has prepared a draft scope of services agreement based on the previous year agreement with no substantive changes apart from the reduction in funding from $15,000 in fiscal year 2001 -02 to $5,000 in fiscal year 2002 -03. Financial Considerations: CARS has requested $5,000 to be paid for services rendered to the senior and disabled population of the community. The approved FY 2002 -2003 Community Services division budget has allocated a total of $32,500 to be available for a wide range of community services. Funding for the amount requested is available within the current budget. Billy Campbell, City Manager July 10, 2003 Page 2 Financial Impact: Citizen Input/ Board Review: The proposed amount of $5,000 for CARS. is currently available within the budgeted amount for Community Service's agreements. Any substantial change in funding may result either positively or negatively on the overall balance of the budget line item. Staff reviewed the draft scope of services agreement and provided a copy to Mr. Steve Lakin, Chairman of the Board of Directors for CARS, on July 18, 2003. Legal Review: The City Attorney reviewed the previously approved FY 2001 -02 scope of services agreement with CARS and the proposed agreement for FY 2002 -03 contains no substantial changes (excluding the change in the amount funded). There has been no additional legal reviews conducted at this time. Alternatives: City Council may approve funding for CARS as presented, deny funding, or modify the funding level or terms and conditions. Supporting Documents: Supporting documents include the proposed Scope of Services Agreement with CARS. Staff Recommendations: City Council consideration of scope of services agreement with Call A Ride Southlake, Inc. AGREEMENT BETWEEN Billy Campbell, City Manager July 10, 2003 Page 2 CITY OF SOUTHLAKE AND CALL A RIDE OF SOUTHLAKE, INC. THIS AGREEMENT is entered into by and between the City of Southlake, Texas, a home rule municipal corporation located in Tarrant County and Denton County, Texas, acting by and through its duly authorized Mayor (hereinafter referred to as "City "), and Call A Ride of Southlake, Inc., a non - profit corporation of Texas, acting by and through its duly authorized Chairman (hereinafter referred to as "CARS "), an organization exempt from taxation under Section 501(c)3 of the Internal Revenue Code. WHEREAS, the mission of CARS is to provide non - emergency transportation to senior citizens and disabled adult persons ( "qualified persons "); and WHEREAS, City and CARS desire to enter into a Renewal Agreement whereby CARS will continue to provide free non - emergency transportation to qualified residents of the Southlake Community; NOW, THEREFORE, KNOWN BY ALL THESE PRESENT: That City and CARS, in consideration of the mutual undertakings hereunder set forth, do hereby covenant and agree as follows: SECTION 1 SCOPE OF SERVICES A. CARS shall provide the following services: (1) Free on -call transportation for qualified persons of the City as follows: (a) Disabled adult individuals and senior citizens (over the age of 55 years) and, (b) Who are residents of Southlake, and (c) whose physical condition permits them to be transported by the drivers in the vehicles available, including an Activan with ramp for wheelchairs and motor chairs. (2) CARS will provide transportation to the persons identified in Section A. (1) above: (a) to and from non - emergency medical appointments, dental appointments, and health care providers located within a 25 mile radius of the Southlake Senior Activity Center; (b) for personal need, including necessary essentials, i.e., to and from the grocery store, drug store, bank, personal grooming, social activities, etc., located within a seven (7) mile radius of the Southlake Senior Activity Center. (3) CARS shall not be obligated to transport disabled individuals for whom CARS is unable to provide safe transportation. (4) CARS shall operate solely in accordance with its bylaws as follows: Billy Campbell, City Manager July 10, 2003 Page 2 (a) Volunteer drivers who use their own vehicles shall provide the transportation services. CARS shall recruit, qualify, and train these drivers. (b) CARS drivers shall also use the ramp equipped minivan, owned by CARS, when necessary to transport wheelchair or power chair bound individuals or when a suitable volunteer owned vehicle is not available. (c) Transportation services will be provided Monday through Friday during the hours between 8:00 AM and 5:00 PM, or by special arrangement. (d) Transportation normally will be scheduled at least 24 hours prior to departure. (5) CARS will maintain detailed records of qualified persons served, trip destinations and mileage driven, driver and other qualifications, revenues received, and cost and expenses incurred. B. CITY shall provide the following: (1) City agrees to publicize and encourage use of the services of CARS within selected current City mailings, on the City's Cable Television Channel and other means at the discretion of the City. (2) City shall name a staff contact person to serve as a liaison between City and CARS. (3) $750 for an insurance premium to have the City named as an additional insured on CARS automobile liability insurance coverage. SECTION 2 GOVERNANCE A. CARS shall be solely governed by its board of directors, who shall meet in accordance with the bylaws. The time, date, place and agenda of these board meetings shall be the responsibility of CARS. SECTION 3 PAYMENT FOR SERVICES In recognition that the City elected to support the CARS transportation program rather than provide such service as a City owned community transportation service, and that CARS has successfully completed three years of operations, having commenced transporting qualified users in January 2000 as promised, City agrees to a 4 th year stipend to be paid to CARS in the amount of $5,000. Billy Campbell, City Manager July 10, 2003 Page 2 Payment by the City shall be applied towards the costs of the following: • Supplies and printing costs associated with promotion of CARS service to Southlake residents. • Telephone and other utilities associated with dispatching volunteer drivers. • Rent of office space from which to coordinate operations of CARS. • Maintenance and operations expenses, and insurance costs necessary for operating the ramp equipped Activan. • Personnel expenses. • Other operational costs. SECTION 4 REPORTING A. CARS shall generate and provide to the City monthly reports which shall include ridership information showing the number of riders and the types of trips. CARS shall also provide, as requested, expenditure records related to operating expenses, i.e., rent, telephone, utilities, printing and supplies, insurance and personnel expenses. City liaison shall have access to CARS operational records and all budget reports, during CARS normal business hours. B. CARS shall provide the City information, if requested, necessary for the City to conduct a performance evaluation including, but not limited to the following: (1) Ridership audits; a) On -time analysis; b) user surveys. SECTION 5 INSURANCE AND INDEMNIFICATION A. CARS shall provide City proof of automobile liability insurance coverage with minimum limits of $250,000/$500,000, with City as an additional named insured B. CARS AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST ANY AND ALL CLAIMS OR SUITS FOR PROPERTY DAMAGE OR LOSS AND /OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL PERSONS, OF WHATSOEVER KIND OR CHARACTER, WHETHER REAL OR ASSERTED, (INCLUDING, WITHOUT LIMITATION, REASONABLE FEES AND EXPENSES OF ATTORNEYS, EXPERT WITNESSES AND OTHER CONSULTANTS), ARISING OUT OF OR IN CONNECTION WITH, DIRECTLY OR INDIRECTLY, THE NEGLIGENT ACT OR OMISSION OF CARS, ITS OFFICERS, EMPLOYEES AND AGENTS, IN THE PERFORMANCE OF SERVICES UNDER THIS AGREEMENT. CARS SHALL NOT BE REQUIRED TO INDEMNIFY THE CITY, ITS OFFICERS, AGENTS, AND EMPLOYEES FOR ANY DAMAGES OR LIABILITY FOUND BY A COURT TO HAVE ARISEN FROM THE NEGLIGENT ACT OR OMISSION OF THE CITY, ITS OFFICERS, AGENTS OR EMPLOYEES, EXCEPT TO THE EXTENT OF ANY APPLICABLE INSURANCE COVERAGES. Billy Campbell, City Manager July 10, 2003 Page 2 SECTION 6 INDEPENDENT CONTRACTOR In performing the services hereunder, CARS is acting as an independent contractor, and City shall have no power to direct or supervise its activities in carrying out its responsibilities under this Agreement. SECTION 7 TERM OF AGREEMENT This Agreement shall be in full force and effect from the date signed through September 30, 2003. Notwithstanding any provision herein to the contrary, either party may terminate this Agreement upon 45 days written notice to the other. Upon termination, or if CARS ceases to provide transportation services, CARS shall return to the City any unexpended funds paid pursuant to this Agreement. This Agreement sets forth all the agreements between the parties and no modification shall be effective unless reduced to writing and signed by the party to be changed therewith. This document may be executed in duplicate originals. IN WITNESS WHEREOF the City and CARS have executed this Agreement as of this day of 2003. CALL A RIDE OF SOUTBLAKE 0 Steve Lakin, Chairman ATTEST: Notary Public in and for the State of Texas CITY OF SOUTHL,AKE C Andy Wambsganss, Mayor ATTEST: City Secretary APPROVED AS TO FORM AND LEGALITY: City Attorney Commission Expires: Type/Printed Name of Notary Public