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Item 4ICity of Southlake, Texas MEMORANDUM May 30, 2007 TO: Shana K. Yelverton, City Manager FROM: Gary Gregg, Manager of Information Services SUBJECT: Award of Bid to Cardinal Tracking Inc. for a paperless citation system in the amount of $42,647. Action Requested: Award of bid to Cardinal Tracking Inc. for a paperless citation system in the amount of $42,647. Background Information: Southlake DPS and the Municipal Court staff have recognized the efficiencies of electronically capturing traffic violators citation information and eliminating the errors related to transcription and handwriting interpretation. The devices and software proposed function by allowing an officer to pass the violators drivers license through a magnetic reader and capture the violator's information in s single swipe. Most repeatable citation information such as violation location and violation type are then input through a series of drop down boxes contained within the software. At the end of the citation issuance process, the violator's copy of the citation is wirelessly sent to the accompanying printer. A previous project was launched in 2004 and pursued by staff for over a year. The end result was a full refund of the software system costs by the vendor. With lessons learned in hand, staff did further research and review resulting in a new RFP. The sole vendor replying was Cardinal Tracking, Inc. Cardinal Tracking is a local company residing in Flower Mound, Texas and has successfully provided paperless citation software for a number of surrounding cities, including Keller, Argyle and Richland Hills. They have also integrated their software with the vendor of our municipal court software package on a number of other occasions. This proposal includes the necessary hardware and software to provide seven (7) ruggedized devices and integration software to allow the field devices to successfully upload citation data at the end of the officer's shift. Also included are wireless printers as well as 100 rolls of tickets with the city format preprinted. Financial Considerations: Funding in the amount of the project was included and approved in a mid -year budget amendment. The funds will be provided by the Municipal Court Technology Fund. Financial Impact: None. Shana Yelverton, City Manager May 30, 2007 Page 2 Citizen Input/ Board Review: Not applicable. Legal Review: Bid form and Letter of Agreement prepared on forms approved by City Attorney. Alternatives: Continue issuing traffic citations in the traditional paper format. Supporting Documents: Supporting documents include: pp g ■ Best and Final offer ■ Letter of Agreement ■ Paperless Citation System RFP0611AI05GG600318 Staff Recommendation: Award of bid to Cardinal Tracking Inc. for a paperless citation system in the amount of $42,647. CARDINAL TRACKING INC. May 14, 2007 Gary Gregg Manager, Information Services City of Southlake, Texas 1400 Main Street Southlake, TX 76092 Regarding: Best and Final Offer — RFP061IA.105GG600318 PROVIDE A PAPERLESS CITATION SYSTEM ................................................................................................................................................................................... ................. Dear Gary: Please consider this letter confirmation of my best and final offer for the above captioned RFP. I am incorporating all the previous responses to Appendix B in this offer, I am revising nay proposal as follows: 1. The payments for this project will be based on the following milestones: a, 15% of proposed award at contract signing and execution b. 15% of proposed award at delivery of equipment to customer site. c. 45% of proposed award at system deployment d. 25% of proposed award at project completion. For purposes of this agreement Project Completion means acceptance of CONTRACTOR's products and installation services and the software and hardware performs according to specifications. CITY will process CONTRACTOR's final payment within thirty (30) days after receipt of CONTRACTOR's invoice. Project completion payment will not unduly or unnecessarily be withheld. ( May 14, 2007) By: Steve Leuschner President 1 S25 Lnkcway Dr., Suite 100 Lewisville, TX 75057 (300) 285-3833 (972) 539-9650 Fax (972) 539-8914 EMail: admin@cardinaltracking.corn www. card i n al trucking. c om May 1, 2007 Cardinal Tracking, Inc. 1825 Lakeway Drive, Suite 100 Lewisville, Texas 75057 ATTM Brian Jenkins, Vice President, Sales and Marketing Subject: RFP0611A105GG600318, PROVIDE A PAPERLESS CITATION SYSTEM Dear Mr. Jenkins: The City of Southlake is pleased to inform you that on (Month date, year), the City Council awarded Cardinal Tracking, Inc. of Lewisville, Texas, for the purchase of "Provide a Paperless Citation System." This award and letter of agreement are based on your proposal to the City {Proposal #RFP061 ]A105GG600318), copy enclosed. The terms and conditions proposed and accepted in this purchase order are as follows: Payment Terms: Are as agreed to and as stated in `Best and Final Offer', The payments for this project will be based on the following milestones: % OF PRE- PAYMENT PAYMENT ON PAYMENT #: DELIVERABLES SCHEDULE COMPLETION Payment #1 Pre -Payment: Contract signing and execution 15% $6,397.05 Equipment Deliver: Delivery of equipment Payment 92 to customer site 15% $6,397.05 Payment#3 System Deployment 45% $19,191,15 Project Completion For purposes of this agreement Project Completion means acceptance of CONTRACTOR's products and installation services and the software and hardware performs according to specifications. CITY will process CONTRACTOR's final payment within thirty (30) days after receipt of CONTRACTOR's invoice. Project completion payment will not unduly or umiecessarily be withheld. Deliverables to be provided: hardware and software as Payment 44 noted in agreement as well as successful deployment and integration of the application in a functional and usable, stable state. 25% $10,661.75 TOTAL: $42.647.00 Page 2 of 2: Method of Payment: Shall be made either by purchase order. Delivery Terms: FOB Destination Delivery Address: City of Southlake, 1400 Main Street, Southlake, Texas City Contact; Gary Gregg, 817.748.9086 Send all billing to: City of Southlake 1400 Main Street, Suite 440, Accounts Payable Southlake, TX 76092 Other Charges: The City of Southlake is a tax exempt municipal corporation and is exempt from all federal, state, and local sales taxes. All other specifications, terms and conditions shall be as provided in the original procurement documents. No other attachments to or in response to this order will be accepted unless approved in writing by the Purchasing.. Agent or an . . authorized representative of the City of Southlake. Thank you for participating in our procurement process. Please call 917.748.8940 with any questions. Sincerely, Deb Russell Purchasing Agent, City of Southlake 1400 Main Street, Suite 440 Southlake, Texas 76092 drussell@ci.southlake.tx.us Phone / Fax: 817.748,8940 / 817.748.8048 Cc: Gary Gregg, Director Technical Support Services File (2 copies) CAR.UT AL TRACKING INC. January 22, 2007 City of Southlake City Secretary's Office 1400 Main St., Suite 270 Southlake, TX 76092 Ref: Provide a Paperless Citation System RFP0611A105GG600318 Thank you for the.opportunity.to.respond to your RFP; Cardinal Tracking, located in Lewisville, Texas has been in business since 1982. We have been providing automated solutions to public safety and parking agencies since 1985. We currently have approximately 150 clients (over 100 in Texas) utilize our BADGE Public Safety Suite of products which includes Police Records Management System, Computer Aided Dispatch and Municipal Court Records System Approximately 30 cities in Texas are utilizing our MobileGte Automated Citation Issuance System. Cardinal Tracking is a privately held company, with gross sales revenue in 2004 of approximately $4,500,000. Cardinal employs approximately 30 persons, including several former police administrators and police officers in the State of Texas. Our Customer Support and Programming staff are dedicated and highly qualified individuals with a common goal — to provide the highest quality products and support to our customers. Principal Officers Owner: Helmar Nielsen, has owned the company for 20 years. President, CEO: Steve Leuschner, has been with Cardinal for 15 years. Bachelor of Computer Science Degree, Baylor University. Vice President: Brian Jenkins, has been with Cardinal for 10 years. He spent 14 years with the UT Arlington Police Department serving in the capacities of patrol officer, Detective, Sergeant, and Administrative Lieutenant. Brian earned the Advanced Peace Officer Certificate from TCLEOSE and holds a Bachelor of Business Administration Degree from the University of Texas at Arlington. Cardinal Tracking has long maintained industry leadership status through our commitment to Public Safety and Automated Citation Issuance Systems. We have built an organization dedicated to providing quality support and to keeping our clients abreast with advances in technology. Should the City of Farmers Branch make Cardinal's MobileCite it's system of choice, you may rest assured that you will work with the company which has the most experience in developing, training and supporting automated citation issuance systems. Please do not hesitate to contact myself or Troy Swift should you have any questions, need additional information or to schedule a meeting. I invite you and your evaluation team to visit our offices in Lewisville where you can meet our management staff, developers and customer support specialists. Thank You, January 22 2007 By: Brian Jenkins Vice President, Sales & Marketing Cardinal Tracking, Inc. 1825 Lakeway Drive, Suite 100 Lewisville, Texas 75057 972-539-9650, Ext. 135 / 817-300-4045 (Cell) bj enkins@cardinaltracking, com www.cardinaltracking.com 3 City of Southlake REQUEST FOR PROPOSAL Proposal Reference Number: RFP06l lAlOSGG600318 Project Tale: PROVIDE A PAPERLESS CITATION SYSTEM Proposal Closing Date: 3:00 P.M.(CST), Friday, February 2, 2007 TABLE OF CONTENTS Tableof Contents................................................................................................................................Page 1 Request for Proposals (1) Introductions.................................................................................................................................... Page 2 (2) Definitions....................................................................................................................................... Page 2 (3) General Information., ... ...................... ................................. ........ .................................. .............. Page 3 (4) RFP Withdrawals and/or Amendments ........................................................................................... Page 4 (5) Proposal Submittal Requirements....................................................................................................Page 4 (6) Proposal Evaluation........................................................................................................................Page 5 (7) Contract Award ..... ___ ............. —.................... ................... ,................ ................ ____ ................ Page 6 Appendix A -- Scope of Services.... . (1) Project Title.....................................................................................................................................Page 7 (2) Scope of Services Contact......---•.....................................................................................................Page 7 (3) Submittal Requirements....................................................................--...........................................Page 7 (4) Special Conditions...........................................................................................................................Page 7 (5) Proposal Evatuation Factors............................................................................................................ Page 7 (6) Brand Manufacture Reference....................................................................................................... .Page 7 (7) Key Events Schedule...................................................................................................................... Page 7 (8) Bonds............................................................................................................................................... Page 7 (9) Scope of Services............................................................................................................................Page 8 Appendix B — Proposal (-) Label Format for Submittal Packet's Sealed Envelope.................................................................. Page 13 (1) Proposed Services and/or Products....................................................... . .....................................Page 14 (2) Schedule of Pricing.......................................................................................................................Page 14 (3) Payment Terms.............................................................................,.........-- --.-,............................Page 15 (4) Projected Schedules and Delivery dates(s) of Products and/or Services.......................................Page 15 (5) Proposer's Experience / Staff....................................................................................................... Page 16 (6) Guarantees and Warranties.............................................................. ..............................................Page 16 (7) References...................................................................................................................................Page 17 (8) Cost of Proposed products and/or Services .................. ................................................................. Page 18 (9) Delivery of Products and/or Services............................................................................................ Page IS (10) Independent Contractors Status.................................................................................................. Page 19 (11) Certifications of Proposer ............................................................................................................Page 19 (12) Trade Sects and/or Confidential Infornaation........................................................................... Page 21 (13) Federal, State and/or Local Identification Information ................................................................ Page 21 Appendix C — Conflict of Interest Questionnaire......................................................................... Page 23 Appendix D — W-9 Request Taxpayer Identification and Certification ......................................Page 25 Appendix E — No Intent to Submit Form........................................................................................ Page 26 Attachment A — Copy of Current Citation.................................................................................... Page 27 Attachment: B — Detailed Description: of Current Court Software,_... ........................................ Page 28 City of Southlake RFP0611AIOSGG6003I8 2 Southlake, Texas Request for Proposals Introductions A. Project Overview: The City of Southlake is requesting Proposals with the intent of awarding a contract for the requirements and services contained in Appendix `A' -- Scope of Services, B. No intent to Submit: If you do not wish to submit a proposal at this time, please submit a "No Intent to Submit Fon n" (See Appendix E) via fax to (817) 748-8048 or mail to the City of Southlake Finance Department, 1400 Main Street, Suite #440, Southlake, Texas 76092, C. Proposer Registration, All potential Proposers who pick up a RFP packet must register with the Purchasing Agent. Potential. Proposers receiving this Proposal other than directly from City s of also register with the Purchasing Agent, so that the City may notify all potential Proposers in the event an addendum is issued. D,Questions: Following are contacts for questions as identified. i. RFP Clarifications: All questions related to requirements or processes of this RFP should be submitted in writing to the Purchasing Agent identified in section 2 below. ii. ScON of Service Questions: All questions related to the scope of service should be submitted in writing as noted in Appendix A — Scope of Services. iii. R.e 1p ies: The City shall not be bound by any reply to an inquiry unless such reply is made by formal written addenda. Oral interpretations or clarifications will be non- binding. The proposer must acknowledge all addenda by both signing and returning such document(s) or by initialing appropriate area of Proposal. Responses to inquiries which directly affect an interpretation or change to this RFP will be issued in writing by addendum and mailed to all parties recorded by City as leaving received a copy of the RFP. All such addenda issued by City prior to the submittal deadline shall be considered part of the RFP, and the Proposer shall be required to cpnsider and acknowledge receipt of such in his Proposal. E. Notification of Errors or Omissions: Proposers shall promptly notify the City of any ©missions, ambiguity, inconsistency or error that they may discover upon examination of this RFP. The City shall not be responsible or liable for any errors and/or misrepresentation that result from the solicitations which are inadvertently incomplete, ambiguous, inconsistent or obviously erroneous. E Conflict of Interest Questionnaire (Form CIO,): A person or business, and their agents, who seek to contract or enter into an agreement with the City, are required by Texas Local Government Code, Chapter 176, to file a conflict of interest questionnaire (NORM CIQ) which is found in Appendix C. The form must be filed with the City Secretary no later than seven (7) days after the date the person or business begins contract discussions or negotiations with the City, or submits an application, responds to a request for proposals or bids, correspondences, or other writing related to any potential sales agreement with the City. 2. Defulitions Centralized Master Bidders List CMBL , A master database used by State of Texas purchasing entities to develop a mailing list for vendors to receive bids based on the products or services they can provide to the State of Texas. (Manufacturers, suppliers, and other vendors wishing to fiunish City afSouihlake P.FP06IIAI05GG6003I8 materials, equipment, supplies, and services to the state should apply to be on the CMBL to receive bidding opportunities as outlined by the State of Texas Building and Procurement Commission.) City Business: A business or firm with either its principal place of business or a significant business presence within the City of Southlake, Texas. City ofSouthlake ("City" ): The City of Southlakc, Texas. City Secretary's Office: The office of the City Secretary of the City, located at 1400 Main Street, Suite #270, Soutblake, 'Texas 76092. (817) 748-8016. Disabled Person: A person who has a physical or mental impairment that has a substantial and long- term adverse effect on his ox her ability to carry out normal day-to-day activities. H storically Underutilized Businesses (EM, A Historically Underutilized Business is a business of whioli at least 51 percent of the business, or of the stock in the case of a corporation, is owned by one or more minority persons, women, or disabled persons, the management and daily business operations of which is controlled by one or more minority persons, women, or disabled persons. Minori y / Women's Business Enterprise (MWBE): A Minority Business Enterprise is a business that is owned and controlled (as defined above in the IIUB definition) at a minimum of 51 percent by one or more women or minority persons. A Women Business Enterprise is a business that is owned and controlled (as defined above in the HE,1B definition) at a minimum of 51 percent by a non -minority woman or women, Mingn Person: A person who is a citizen or. lawful permanent resident of the United States and who is a member of any race other than Caucasian. Project Title: The Project Title as identified on the cover sheet and first page of the Proposal herein. Proposal: The signed and completely executed submittal of the entirety of Appendix B - Proposal. Prposer- The Proposer and the Proposer's designated contact signing the first page of the Proposal. PurelaasixZg__A ent: The Purchasing Agent for the City; Deborah Russell, Fax (817) 748-8049. E- Mail: drussell a&i.southlake_tx.us; Request for Proposals P : The entirety of this document to include all Appendices. Scope of Services: The entirety of Appendix A — Scope of Services. 3. General Information A. Tax Exempt Status: Purchases made by the City are exempt from State Sales Tax and Federal Excise Tax_ Do not include tax in the Proposal. Excise Tax Exemption Certificate will be furnished by City upon request. B. City Business Preference: It is the policy of the City to encourage the use of City Businesses in prune contracts, subcontracts and purchasing transactions. Contact the Purchasing Agent for assistance in identifying relevant City Businesses or visit www.SouthlakeBusinesses.com. C. I3UB / MWBE: It is the policy of the City to encourage the use of I -TUB and MWBE certified businesses and City businesses in prime contracts, subcontracts and purchasing transactions. City of Southlake RFP0611AI405GG6#0318 4 Contact the Purchasing Agent for assistance in identifying HUB / MWBE or City businesses, or obtaining certification as a City business. D. Public Inspection of Proposals: The City strictly adheres to the Texas Public Information Act (Texas Government Code Chapter 552.001, et seq.) and all other governing statutes, regulations, and laws regarding the disclosure of RFP innformation. Proposals are not available for public inspection until after the contract award. It is the understanding and position, of the City that if the Proposal contains trade secrets and confidential information, then the Proposal may not be open to public review even after the Proposal award. It is the intent of the City that if the Proposer has notified the City, in writing, that the Proposal contains trade secrets and confidential information, and the City receives a request under the Texas Public Information Act for such information, or if such information is otherwise requested pursuant to applicable law, the City would generally take reasonable steps to prevent disclosure of such trade secrets and confidential infonnnation, such as by submitting such information to the Texas Attorney General for a determination as to whether such information is exempt from public disclosure or y nottfyIng the Proposer submitting such iriforiiiatiozi that a request for disclosure has been made, in order to permit the Proposer to take legal action to prevent such disclosure. The Proposer is hereby notified, however, that this is a statement of general policy only, and in no event shall the City be liable for disclosure of such information by the City in response to a request, regardless of the City's failure to take any such reasonable steps, even if the City is negligent in failing to do so. No Proposer is authorized to make any public disclosures or issue any news releases pertaining to this Request without prior written approval of City. E. Payment Terms: Unless otherwise specified in the Scope of Services or otherwise agreed to in writing by the City, payment terms for the City are Net 30 days upon receipt of invoice. Proposer may request additional payment term options and discounts for City to consider. F. Title to Goods and Risk of Loss: For goods to be provided by Proposer hereunder, if any, the title and risk of loss of the goods shall not pass to City until City actually receives, takes possession, and accepts the goods at the point or points of delivery. 4. RFP Withdrawals and/or Amendments A.. RFP Withdrawal: The City reserves the right to withdraw the RFP for any reason. B. RFP Amendments: The City reserves the right to amend any aspect of this RFP prior to the Proposal submittal deadline and will endeavor to notify all potential Proposers that have registered in accordance with Section l .0 herein, but failure to notify shall impose no obligation or liability on the City. The City may reject any Proposal that fails to incorporate the term of any amendment as non -conforming, regardless of whether the Proposer actually received notice of such amendment, or the City may elect, in its discretion, to waive such non-conformance, and consider such Proposal as submitted. No oral statement of any person shall modify or otherwise change, or affect the terms, conditions, or specifications stated in this Proposal, or any resultant contract. All changes will be made in writing and shall not be effective unless signed by the Purchasing .Agent. 5. Proposal Submittal Requirements A. Submittal headline: The deadline for submittal of Proposals shall be as identified on page 13 of Appendix B-Proposal. It is the Proposer's responsibility to have the Proposal correctly marked and delivered to the City Secretary's Office by the submittal deadline. City of Southlake RFROGI XA105GG60#318 5 B. Proposals Received Late: The time and date recorded in the City Secretary's Office shall be the official time of receipt. The City is not responsible for non -delivery of mail, carrier, etc. to the City, Late Proposals will not be considered raider any circumstances. C. Withdrawals: Any submitted Proposal may be withdrawn if a. written withdrawal notice is submitted to the City Secretary prior to the submittal deadline. Otherwise, such Proposal shall be binding on the Proposer at the discretion of the City. D. Alterations of Proposal: Proposals, cannot be altered, amended or withdrawn by the Proposer after the submittal deadline, unless such alteration, amendment or withdrawal notice is approved in writing by the Purchasing Agent. Any interlincations, alteration, erasure or other amendment made before the submittal deadline, roust be signed or initialed by the Proposer or the Proposer's authorized agent, guaranteeing authenticity. R Submittal Packet: All Proposals, originals and copies in duplicate as identified herein, shall be submitted in a sealed envelope with a completely executed page 13z Appendix B, Proposal affixed to the outside of the envelope. Proposer must submit Appendix B in its entirety, inclusive of other requested submittals, in order for proposal to be considered responsive. F. Proposal Format; All Proposals must be prepared in single-space type, on standard 8-112" x 11" vertically oriented pages, using one side of the paper only. Pages shall be numbered at the bottom. Entries shall'be typed, or legibly written in ink, Any other format (via telephone, fax, etc.) shall not be considered a valid Proposal. G. Validity Period: Once the submittal deadline has passed, any Proposal shall constitute an irrevocable Proposal to provide the commodities or services set forth in the Scope of Services, such Proposal to be irrevocable until the earlier of the expiration of one -hundred -twenty (120) days from the submittal deadline, or until a contract liar been awarded by the City. H. Probosal Content: Proposer shall submit a completely executed and signed Appendix B as the formal Proposal. I. Bonft Any Proposal or bond signed by an agent or attorney -in -fact must be accompanied by evidence of authority 6. Proposal Evaluation A. Best Value or Interest: City reserves the right to determine which Proposal provides the City with the best value or which will be in the City's best interest. B. Unit Prices and Extensions: If unit prices and their extensions do not coincide, the City may accept the price most beneficial to the City, and the Proposer will be bound thereby. C. Deviation from Scope of Services: Any deviations from the required Scope of Services and alternate proposals must be clearly shown with complete information provided by the Proposer. They may or may not be considered by the City, at its discretion. D. Ain i u : Any ambiguity in the proposal as a result of omission, error, lack of clarity or non- compliance by the Proposer with specifications, instructions and all conditions shall be construed in the favor of the City. In the event of a conflict between these standard RFP requirements and details provided in Appendix A --- Scope of Services or ,Appendix B -- Proposal, the Appendices shall prevail. City of ,Soutislake RFP0611AI05GG600318 6 E. Product Smples and Demonstrations: Proposals shall be considered only fiorn proposers who, in the judgment of the City are regularly established in business, financially responsible, able to show evidence of satisfactory past performance, and ready, willing and able to render prompt and satisfactory services. Samples and/or demonstrations of the product, when required, shall be furnished free of cost to the City for inspection and consideration.. F. Proposal „Evaluations PBctors: A variety of factors may be utilized in the evaluation of the submitted Proposals for this project. The evaluation factors and anticipated emphasis for each factor shall be as identified in the Scope of Services. G. Evaluation Process: A eomnY ittee comprised of support staff- members from various City departments will evaluate the Proposals. The evaluation may result in more than one finalist. Selected finalists may be given the opportunity to interview with or make presentations to the committee and/or some or all of the City Council for further consideration. i. Schedule Evaluation: See Appendix A — Scope of Service for anticipated Committee Evaluation. Review date. ii. Aeggplance of Evaluation Methodology: Submission of a Proposal indicates Proposer's acceptance of the evaluation technique and Proposer's recognition that some subjective judgments may be made by City during the evaluation and award process. H. Comp eteness: Only those Proposals that include all requirements noted herein will be considered. If the Proposal fails to conform to the requirements of the RFP, City alone will determine whether the variance is significant enough to consider the Proposal susceptible to being made acceptable and therefore a candidate for further consideration, or not susceptible to being made acceptable and therefore not considered for award. I. CgMliance with It.e uesfied in%rmation: After all negotiations, but prior to final acceptance of the proposed product or service, the City reserves the right to perform a visual inspection and request a physical demonstration to verify compliance with all proposed specifications, features, functions, and operational requirements. Should the final proposed product or service fail to meet what was proposed by the City, the successful Proposer agrees that the City may elect to do any of the following: i. Reject the Proposal and void the purchase as to any and all items so proposed. ii. Require specific performance as proposed and accepted by the City at no additional cost to the City. J. Additional Information: City may request other information to determine Proposer's ability to meet the minimum standards listed above. 7. Contract Award Contract Award Process: An award for the services or product acquisition specified herein will be made following a procedure using competitive sealed Proposals and in accordance with the City's purchasing policy. Proposals will be opened publicly to identify the names of the Proposers. After opening, an award may be made on the basis of the Proposals initially submitted, without discussion, clarification, modification, or negotiation with any of the Proposers or, at City option, City may discuss or negotiate various elements of the Proposal with selected Proposers. City reserves the right to award one contract for some or all the requirements proposed or award multiple contracts for various portions of the requirements to different Proposers based on the unit prices proposed in response to this request, or to reject any and all Proposals and re -solicit for Proposals, as deemed to be in the best interest of City. City ofseatilla a RFP0611AI05GG600318 1 N 3 4. 5. 9 7 8 Appendix A — Scope of Services Project Title: Provide a Paperless Citation System.. Scope of Services Contact Questions about the teclinical nature of'the Scope of Services, etc. may be directed to Crary Gregg, Manager, Information Services, PH. 817.748.8086, e-mail: garegg_Qci.southl.ake,.tx.us Submittal Requirements This Proposal must include one (1) signed original document and five (5) copies. All proposals, originals and copies in duplicate as identified herein, shall be submitted in a sealed envelope with a completely executed page 13_ _(Appendix `B'. Proposal) affixed to the outside of the envelope. Proposer shall submit a completely executed and signed Appendix. B as the formal Proposal. Special Conditions The following special conditions shall prevail over areas of conflict in previous pages: NIA Proposal Evaluation Factors Emphasis Factor 20°fo Responsiveness of the proposed system and solution to City requirements_ (Grasp of problem and its solution(s), responsiveness to term and conditions, completeness and thoroughness of the technical data and documentation). 10% Demonstrated applicable experience in similar systems installed and operating elsewhere. 10% Qualiof the proposed hardware and equi ment. M4o Evidence of good organization and management practices and personnel qualifications. 30% Total evaluated cost. 10% Demonstration at a user site. Respondent must demonstrate the ability to run actual or similar systems in the confignration proposed. 10% Extent to which goods and services meet Ci 's needs. Brand Manufacture Reference The City has determined that only the manufacturer's brand defined in the Scope of Services meets the City's product and support Sneed, The manufacturer's reference is intended to be restrictive, and is descriptive of the type and quality the City desires to purchase. Quotes for similar manufactured products of like quality will not be considered. Key .Events Schedule Sealed Proposal Due and Opened by City Anticipated Committee Evaluation Review Date Anticipated Award Proposal Date Bonds The following bonds are required for this Proposal: N/A. Shown on cover Page of this RFP February 5-7, 2007 February, 2007 City of sourhlake RFP66.11A105GG6V0318 8 9. Scope of Services. 1. INTRODUCTION The City is seeking a qualified Contractor (Vendor) who will be responsible for the complete system proposed. The details herein are provided as minimum project requirements. The Contractor shall provide a "Turnkey" system. The omission of specific reference to any software, hardware, training, materials, or labor necessary for such a complete system shall not be interpreted as relieving the Contractor from furnishing such software, hardware, training materials or labor under the proposal quoted project price. This system shall be utilized by the Public Safety Department and Municipal Court to manage and operate the electronic citation issuance program for the City of Southlake. The Southlake Municipal Court is a fully certified. Court of Record and is located at 1400 Main Street, Southlake, Texas. Members of the Southlake Department of Public Safety, Police Services Division, issue approximately 1,000 to 1,500 traffic and non -traffic citations each month. (See Attachment A) These citations are submitted, reviewed by a supervisor, forwarded to the Court and entered manually into the Court's software program. The Municipal Court currently uses "1nCode InVision" software for internal processing of citations. (Attachment B contains detailed information regarding this software.) The Department of Public Safety is scddng a system of handheld electronic citation issuance devices which have capabilities for (1) barcode and/or magnetic stripe reading and data insertion into preformatted forms designed by the proposer, (2) easy data entry for violation type and location such as pull down/drop dawn menus and radio buttons, (3) wireless connection to a BluetoothO portable printer capable of printing a citation in the yield, and (4) seamless wired (end of shift) updating of Municipal Court database using the existing Municipal Court software program. Proposer will be responsible for development of data integration process, software, and hardware required. Proposal should provide a pricing model for the implementation with seven (7) ruggedized handheld devices and printers. An annual maintenance cost should also be quoted to maintain the devices and printers after the system is accepted and after the warranty period has expired. Supply and printing costs should also be quoted separately. H. _ REQUIREMENTS 11.1. Each proposal must be accompanied by sufficient descriptive and/or graphic literature and instructions to properly evaluate the system proposed, U.2. In the event that special tools are required to operate or maintain the equipment the successful respondent shall identify and include these tools in the proposal. 11.3 Proposer will be responsible for initial installation and training. City of Southlake BFP0611A105GG600318 11.4 The successful respondent shall provide on -site (or classroom, if applicable) instruction to the designated City employee(s) as required to operate the equipment purchased. (This AU require training of approximately 8 Court Staff and approximately 40 Police Officers.) Cardinal Tracking inc., prefers a train the trainer method of instruction. Keeping the officer training classes to approximately a is preferred. 11L.- --_IN QUIRIM FROM RESPONDENTS M.1. Automations systems requirement questions must be directed to: Russell Daniels Captain, Police Services City of Southlake 667 N. Carroll Ave. Southlake, TX 76092 (817) 748-8133 111.2. Computer hardware/software questions must be directed to: Gary Gregg Information Services City of Southlake 1400 Main Street Southlake, Texas 76092 (817)748-8086 IV. REVIEW COMMITTEE IV. I. A response to the R P will be reviewed and evaluated by City staff from the following departments; Department of Public Safety Municipal Court Support Services / IT V. ENVIRONMENT/PLATFORM V.I. The City of Southlake operates in a Windows 2003 Server networked environment. Approximately 98% of the city's 225 personal computers utilize the Windows XP operating system. The City will upgrade the remaining personal computers to Windows XP in the next six. months. V.2. The system proposed must be fully described as to operating systems, language, databases, client server environment, avid capabilities of application software in this environment. V.3. The system proposed must provide services for a minimum of Eve years without need for additional hardware and software. The proposal should address how the system would Dandle progression to another Windows Platform such as Windows Vista/Longhorn Server, See Section VII, `Statistical Specifications for projected five year growth. Cardinal's products are designed using Microsoft tools, therefore the products are suited to support migrations to future Microsoft operating systems. City ofSouthlake RFP06IIAIOSGG6003I8 10 Please see Responses to Specifications Tab for clarifications. VI. _HARDWARE SPECIFICATIONS V1.1. In addition to cost, respondent must provide brands, Models, specification documents and warranties on all hardware listed below. Provide information on all options available. V L I .a. File Server if needed Provide minimum recommended configuration plus available upgrades V1.l.b. Connections/User License Allow for seven (7) simultaneous user licenses for application software and operating software if necessary. Vt. I .c. Handheld PDA or similar devices Must have barcode and/or magnetic stripe reader capability V1. Ld. Uninterruptible Power Supply if required for file server Individual PC and server UPS' required to be true online with audible alarm and 20 minutes operation time on battery. Include automatic shutdown software. VI.l.e. Portable printer devices Must be Bluetooth compliant. V1.11 "Wired connections for handheld downloads. VIA.g. Cabling Vt. l .h. Any other hardware devices needed for proper operation of system. VI1. STATISTICAL SPEMCA.TIONS Item M Description: Current Statistic: Proiected 5 Year Growth: A. Number of users NIA 30 B. Annual Number of Citations 15,000 18,000 VIH. CONVERSION SPECIFICATIONS V111.1. Implementation Plan: The respondent must indicate number of days projected for installation, and full implementation. 10_ SOFTWARE SP'ECMCATIONS I. GENERAL REQUIREMENTS M. Describe security features within the software specific to user passwords and terminal security. 1.2. Describe menu control options, indicate if user definable. City of Sout%loke RFP11611A105GG6003I8 11 Please see Responses to Specifications Tab for clarifications. 1.3. Document the online capabilities and the batch processes that are a part of the application software_ If. CITATION REOUIlt WNTS The system shall allow officers to complete a citation containing the following information on the handheld device using the barcode reader, magnetic stripe reader, pull down menus, and minimal land data. entry. II.1. Appendix A contains a list of data elements currently captured on the citation form. In addition to the items currently listed, the following items will also need to be captured. II.2.a. Searched (Y or N) H.2.b. Consent Requested (Y or N) 11.2. The system shall allow the officer to swipe the person's Texas driver's license or read the license barcode. 11.3. The system shall then allow the officer to transfer all the information from the driver's license to a preformatted citation form. 11.4. The system must allow for some form of sequential numbering of citations and insure that duplicate numbering does not occur. 11.5. Utilizing pull down menus or other means, the device will allow the completion of the citation with a minimum of extemal data entry. 11.6, The system will then allow for the printing of a citation; in the field by using either a wireless BluetoothO transfer printer. I1.7. Capture of the violator's signature on the handheld device where it would print on the paper copy is required. M8. The system should allow officers to sign on the system with a secure pin number or ID/password when pielcing it up and have it automatically insert the officer's name and identification number when printing the citation. Date and time should also be inserted automatically. 11.9. The system should then allow the integration of the citation data into the Court database via download at the end of shift 11.10. Handheld units should have sufficient battery life to allow issuance of 30 citations over a twelve hour period with quick recharge capability. "Ruggedized" units are required. II.11. Handheld units should hold up to 2000 four digit violation codes and titles in the "offense" pull down menu. 11.12, The system must allow for up to three violations to be listed on each citation form and up to three separate and complete entries made into the Court software program when integrated. City of Southlake RFP0611AIOSGG6#0318 12 Please see Responses to Specifications Tab for clarifications. U.13. System must be easily modified to add Melds and data elements when required by changes in State Law. (Please indicate whether modifications can be made by the city or vendor.) 11. SUPPLIES Proposal should also characterize the duality, limitations, and cost of paper and any other supplies needed for operation of the system, City of Southlake IFP0611A]05GG600318 13 Appendix B -- Proposal Submittal Checklist. (To determine validity of proposal) X Appendix B (pages 13 through 21) must be included and addressed in the proposal submittal. X Appendix C (pages 23 through 24) Conflict of Interest Questionnaire x Appendix D (page 25) W-9, Request Taxpayer Ideiiiibcation and Certification -S �r '�'�'�• - ' -.t�, +�F' ". a�`*.�,, '�a�c'c�y -SPw,,�a '` �yy aaZ.'i\' � ^ry �^a��-r��u�'�" n."_ �,-'�}•`,;�'Y� r. � .^ -9 ��� 3�., � � v 's-.e�.iy^� i-����"tA-d^^�i---x ,L,.p., �.�-+�.¢.�.—`-,`��^�S�r�.._v�.� � 1 MR RFP0611AI OSGG600318 Provide a Paperless Citation System i Y r 3:00 P.M. (CSajebmn 2, 2007 '- City Secretary's Office - W 1400 Main Street, Suite 270 Southlake, TX 76092 817) 748-8016 -. u �w s�tu��4 Cardinal Tracking Inc. ., r;'-`3 1825 Lakeway Dr. #100 ._ r� Lewisville, TX 75057 040 n 75-1841973 ;= 972-539 9650SO 972-539-8914 tswift@cardinaltracking,com G +' ,�_ X������rT.R�>� �� �. k.:���v�U�l��l���������� �ti""�' YCF}�-•'�i- t`iG.- Y Y.F',iy^�. I learned of this Request for Bids by the following taeans: ❑ Newspaper Advertisement ❑ Southlake Website ❑ Mailed Me a Copy ❑ City F-mail Notification ❑ Cold Call to City ❑ Other City of Southlake RFP0611A105GG600318 14 Appendix B — Continuation. The proposal shall contain at minimum the following items: 1. Proposed Services and/or Products A. Service Description: Describe the technical aspects, capabilities, features and options of the service or product proposed in accordance with the required Scope of Service as identified in Appendix A. Literature / brochures or other technical information may be used. B. Additional Hardware Desert tion: Proposers should also include a detailed description of what additional hardware and/or software, if any, would be required by the City in order to fully utilize the goods and/or service proposed. 2. Schedule of Pricing A. Schedule of Pricing; Proposer shall quote 'unit pricing in accordance with the Scope of Services. Item # Quantity Descr tion ofProducts/Services Unit Cost Extended price 1. 7 ea CIient software. $ 975 ea 6,825.00 2. 1 ea Base software system. $ 6,940.00 3. 7 ca Handheld unit with charger and all accessories and cables. $ 2,358 ea $_ 16,506,00 4. 7 ea Bluetooth printers. $ 999.29 ea $ 6,995.00 5. 100 ea Ticket rolls $ 16.31 ea $ 1,631.00 6, 1 Svc Custom programming or other software not included with base system. $ 1,500.00 7. 1 Svc Installation of system.. $ 750.00 $. 1 Svc Travel expenses related to training or installation and set-up, Actual Cost 9. Per day On -site training (per day). $ 750.00 $1,500.00 per day TOTAL ALL LINE ITEMS $ 42,647.00 Cardinal Tracking Inc., accepts the below payment terms. 3. Payment: Terms: The City anticipates payment terns for this project to be, Payment 1: 20% of proposed award at contract Signing. Payment 2: 20% of proposed award on receipt software delivery. Payment 3: 20% of proposed award on equipment delivery. Payment 4: 20% of proposed award at functional installation. Final Payment: 20% of proposed award after acceptance by the City. City of Southlahe ItFP0611A105GG6#03J S 15 4. Projected Schedules and Delivery date(s) of Products and/or Services A. Delivery Date: The Proposal roust show the number of days required to deliver and, if required, set up and install the product or equipment after the receipt of the City's Purchase Order. This date may, where time is of the essence, determine the successful Proposer. Cardinal Tracking Inc., has a standard delivery of 60 days ARO. . If the successful Proposer does not deliver in the promised time, fees for delay may be assessed as provided in this RFP beginning on the first day following the promised delivery date. If delivery delay is foreseen, the Proposer shall give written notice to City. City has the right to extend the delivery date if reasons appear valid, but is not required to do so. The Proposer must keep the City, through the City's designee, advised at all times of status of delivery. In the event of default in proms ised delivery (without accepted reasons) or failure to meet specifications, the City shall be authorized to purchase the commodities or services elsewhere and assess any increase in costs to the defaulting Proposer, who, by responding to the request for Proposal agrees to be responsible and liable for such costa, and promises to pay same within ten days of invoice. B. Project Schedule: Proposer must provide a project schedule noting all projected dates for the project, from start-up to completion. C. Operational Instructions / Manuals: If requested by the City, the Proposer shall provide a complete set of operational instructions and descriptive literature for proper evaluation of the service or product proposed. D. Required Training: Should employee training be required as a result of this service or product, the successful Proposer shall provide on -site (or classroom, if applicable) instruction to designated City employees. This cost shall be included in the Proposal. 5. Proposer's Experience / Staff A. Project Team: Identify all members of the Proposer's team (including both team members and management) who will be providing the services proposed and include information which details their experience. B. Removal or Replacement of Staff if the contractor determines that an assigned staff person must be removed or replaced for whatever circumstance, the replacement must be approved by City prior to joining the project. C. Business Establishment: State the number of years the Proposer's business has been established and operating. If Proposer's business has changed names or if the principals operating the business operate any similar businesses under different names, or have operated any other businesses or changed the legal status or farm of the business within the last five (5) years, all names, of predecessor business names, affiliated entities, and previous business entities operated by the principals, if different than prescnt, must be provided. State the number of years experience the business has: 22 ; and the number of employees: 35 . D. Project Related Experience: All Proposals must include detailed information that details the proposer's experience and expertise in providing the requested services that demonstrates the proposer's ability to logically plan and complete the requested project. 6. Guarantees and Warranties i. Vendor warrants that the software, documentation, and updates shall substantially conform to Vendor's published functional specifications in effect on the date of delivery. CYty of Somildake RFP061IAI05GG600318 16 ii. Vendor warrants that the software shall be free from defects in material, content, and workmanship for a period of one year from the date of acceptance. For purposes of this Contract, "acceptance" means the date that City begins to utilize Vendor's software applications and the software is functioning in conformance with Vendor's published functional specifications. iii. If within 365 days after acceptance of the software by City, it is discovered that the software is defective or otherwise does not perform as represented, Vendor shall either replace or repair the defective or non -performing software, or refund the amount paid for the software if Vendor is unable to remedy the defect. City ofSouthluke RFP0611A105GG600318 17 7. References Proposer shall provide a minimum of three (3) references where Proposer has performed similar to or the same types of services as described herein. Reference #l: Client / Company Name: City of Keller Police Department Contact Name: Bobby Cure Contact Title' Traffic Unit Supervisor PH: 817-743-4551 FM: bcure@kelierpd.com Date and Scope of Work Provided: User Since October 2004. They use Symbol 8860 handholds. Reference #2: Client / Company Naive: Town of Argyle Police Department Contact Name: William Tackett Contact Title: Chief of Police PH: 940-464-7254 EM. wtackett@argyletx.com Date and Scope of Work Provided: User Since January 2004. They use our Laptop version of MobileCite. Reference #3: Client/ Company Name-, City of Richland Hills Police Department Contact Name: George Worledge Contact Title: Commander PH- 817-299-1880 EM` gworledge@richlandhills.com Date and Scope of Work Provided: User Since January 2005. They use our Laptop version of MobileCite. City of Southtake RFP0611AI05GG600318 18 Conditions and Certifications & Cost of Proposed Products and/or Services A. Proposal Pr aration Costs: Proposers electing to respond to this Request are responsible for all costs of Proposal preparation. The City is not liable for any costs incurred by a Proposer in response to this Rlil?. B. FQB kdeliym charges): All products offered shall be FOB final destination, with all delivery charges to be prepaid by the Proposer, The City does not accept C.Q.D. or collect shipments. All prices proposed shall include all charges, including delivery, installation and set-up fees. C. Packin Cratin d Cartage,; The cost of all special packing, boxing, crating, or cartage shall be included in the pricing specified on the proposal unless otherwise specifically stated in the City's Request for Proposal. All packing, crating, or other debris resulting from the delivery or set-up of the commodity purchased shall be removed and properly disposed by the successful Proposer at no additional cost to the City, unless otherwise agreed to in writing by the City, D. Payment Discounts: Cash or prompt payment discounts will not be. considered in determining an award. All payment discounts offered will be taken, if earned and deemed in City's best interest. E. Pricin : Pricing shall reflect the full Scope of Services defined herein, inclusive of all associated cost for delivery, labor, insurance:, taxes, overhead, and profit. City will not recognize or accept any charges or fees to perform this work that are not specifically stated in the Proposal. 9. Delivery of Products and/or Services A. Excess or incorrect Commodities: Products or materials delivered in error or in excess of the quantity ordered shall be returned at the successful Proposer's expense, unless otherwise agreed to in writing by the City. B. Substitutions or Cancellations: No substitutions or cancellations are permitted without written approval of City. Delivery and/or work to be performed shall be done during normal working hours only, unless otherwise requested or agreed in writing by the City. C. Material Sgfe1y Data Sheets MSDS : If applicable, the successful Proposer shall provide the City with applicable MSDS documentation as required by applicable laws and regulations. D. Guarantees and Warranties: Each Proposer shall submit a complete copy of any warranties or guarantees provided by the manufacturer or Proposer with the Proposal submitted. E, Acceptance of Products and Services: All products furnished under this contract shall be warranted to be merchantable and good quality and fit for the purposes intended as described in this Proposal, to the satisfaction of City and in accordance with the specifications, terms, and conditions of the Scope of Service, and all services performed shall be warranted to be of a good and workmanlike quality, in addition to, and not in lieu of, any other express written warranties provided. City reserves the right to inspect the services performed or product delivered., and to determine the duality, acceptability, and fitness of such services or product upon delivery, ad to reject any non -conforming goods, providing, however, that the City shall not be required to do so, and any failure by the City to do so shall not prohibit or bar the City from later asserting any non-conformance or breach of warranty. City of,Southlake RFP06IIAI05GG6003I8 19 10. Independent Contractor Status Proposer agrees that Proposer and Proposer's employees and agents have no employer -employee relationship with City. Proposer agrees that if Proposer is selected and awarded a contract, City shall not be responsible for time Federal Insurance Contribution Act (FICA) payments, federal or State unemployment taxies, income tax withholding, Workers Compensation Insurance payments, or any other insurance payments, nor will City furnish any medical or retirement benefits or any paid vacation or sick leave. A. Insurance: The Contractor, consistent with its status as an independent contractor, shall carry, .and shall require any of its subcontractors to carry, at least the following insurance in such form, with such companies, and in such amounts (unless otherwise specified) as City may require: i. Worker's Compensation and Employer's Liability insurance, including All States Endorsement, to the extent required by federal law and complying with the laws of the State of Texas; 11. Certifications of Proposer In compliance with this RFP, and subject to all the conditions herein, the undersigned Proposer certifies and agrees to the following: A. Assignments: The rights and duties awarded the successful Proposer shall not be assigned to another without the written consent of the Purchasing Agent. Such consent shall not relieve the assigner of liability in the event of default by the assignee. B. Liens: Proposer shall indemnify and save harmless the City against any and all liens and encumbrances for all labor, goods, and services which may be provided under the City's request, by Proposer or Proposer's vendor(s) and if the City requests, a proper release of all liens or satisfactory evidence of freedom from liens shall be delivered to the City. C. Indemnification: Proposer agrees to defend, indemnify and hold harmless the City, all of its officers, Council members, agents and employees from. and against all claims, actions, suits, demands, proceedings, costs, damages and liabilities, including reasonable attorneys' fees, court costs and related expenses, arising out of, connected with, or resulting from any acts or omissions of Proposer or any agent; employee, subcontractor, or supplier of Proposer in the execution or performance of this contract without- regard to whether such persons are under time direction of City agents or employees. The Proposer agrees to protect and indemnify the City, all of its officers, Council members, agents and employees, fiomn all claims, actions, suits, demands, proceedings, costs, damages and liabilities, including reasonable attorneys' fees, court costs and related expenses, arising out of any alleged infringement of patents or copyrights arising from the Contractor's performance under the Contractor's Proposal, including attorneys' fees and court costs. D. Indem ni for Patents Q9p hts and Trademarks: Proposer hereby warrants that the use or sale of the products, materials and services delivered hereunder will not infringe on the rights of any patent, copyright, or registered trademark covering such materials and the successful Proposer agrees to indemnify and hold harmless the City for any and all costs, expenses, judgments, and damages which the City may have to pay or incur. E. Rights of Use l Copyright Release: All the creative elements created specifically for the City contracted with this project shall become the sole property of the City. This includes (not exclusively) any graphics, source and object code(s), scripts or other programming; incorporated. Any graphic files, in both individual form and composite form, will also become property of the City. City of Svutl:lake AFP06I1A1O5GG600318 20 F, Gratuities/Bribes: Proposer certifies that no bribes in the form of entertainment, gifts, or otherwise, were offered or given by the successful Proposer, or its agent or representative, to any City officer, enriployee or elected representative, with respect to this RFP or any contract with the City. G. Franchise Tax Delia uenc : The Proposer is not currently delinquent in the payment of any franchise tax owed the State of Texas. H. Antitrust Laws: Neither the Proposer nor any person, firm, corporation, partnership, or institution represented by or affiliated with the Proposer, has violated the antitrust laws of this State or the Federal Antitrust Laws, nor communicated directly or indirectly the Proposal made to any competitor or any other person engaged in such line of business. The Contractor hereby assigns to the City any and all claims for overcharges associated with any contract resulting from this Request for Proposal which arise under either the antitrust laws of the United States 15 U.S.C.A. Section 1, et seq. (1973), or the antitrust laws of the State of Texas, Texas Business and Commercial Code Ann. Sec. 15.01, et seq. (1967). I. Child Support: Pursuant to section 231.006 (d) of the Texas Family Code, governing the payment of child, support, the Proposer certifies that the Proposer is not ineligible to receive the specified payment and acknowledges that this contract may be terminated and payment may be withheld if this certification is inaccurate. J. Eli -ice: Pursuant to Section 2155.004 of the, Texas Government Code, governing the collection of state and local sales and use taxes, the Proposer certifies that the individual or business entity named in this Proposal is not ineligible to receive the specified contract and acknowledges that this contract may be terminated and/or payment withheld if this certification is inaccurate. K. Debts of Pro user; The Proposer agrees that any payments due the Proposer under this contract may be applied towards any debt of the Proposer to the City or the State of Texas, including but not limited to delinquent taxes and child support that is owed to the State of Texas and/or the City. L. Required Licenses: Proposer certifies that he holds all licenses required by the State of Texas for a provider of the goods and/or services described by the Scope of Service herein, M. AgLorily to Submit Proposal and Enter Contract: As Proposer, I hereby certify that in my capacity, I have authority to submit this Proposal and enter into any resulting contract Proposer agrees to enter into a contract if awarded the project. N. Coolneratiye Governmental, Purchasing Notice: Other governmental entities utilizing interlocal agreements with the City, may desire, but are not obligated, to purchase goods and services defined in this RFP from the successful Proposer. All purchases by governmental entities, other than the City, will be billed directly to and paid by that governmental entity. The City will not be responsible for another governmental entity's debts. Each governmental entity will place their own orders with the successful Proposer and be responsible for ensuring full compliance with the RFP specifications. Prior to other governmental entities placing orders, the City will notify the successful Proposer of their intent. Please indicate below if you will permit other govenrmental entities to purchase from your agreement with the City. [x ] Yes, Others can purchase, [ j No, Only the City can purchase City of Southlake RFP061IA105GG600318 21 12. Trade Secrets and/or Confidential Information This proposal _- ___ (does) X (does not) contain trade secrets and/or confidenfial inf )rmation. If so, please describe such trade secrets and confidential information, and the basis for your assertion that such material qualifies for legal protection from disclosure. 1.3. Federal, State and/or Local Identification Information i. Centralized Bidders List Registration. Number. # NIA ii. Prime Contractor = f MWBE Registration Number: # NIA iii. An individual Proposer acting as a sole proprietor must also enter the Proposer's Social Security Number: 4 - - iv. Pursuant to Section 231,006 (c) of the Texas Family Code, each Proposal should include the.name and Social Security Number of each person with at least 25% ownership of the . business entity submitting the Proposal. Proposers that have pre -registered this information on the TBPC Centralized Master Bidders List have satisfied this requirement. If not so pre -registered, complete the following: Name: HELMAR NEILSEN SSN: 484-40-0254 Name: SSN: Name: SSN: City of Southlake RFF06IIAIOSGG600318 22 Appendix C - Conflict of Interest Questionnaire (CIQ) Inclusion. of House Bill 914, Filing Conflict Disclosure Statements. A person or business, and their agents, who seek to contract or eater into an agreement with the City, are required by Texas Local Government Cade, Chapter 176, to file a conflict of interest questionnaire (FORM C1Q) which is found below or on-Iine at www eth1cs.state.tx.us. The form must be filed with the City Secretary no later than seven (7) days aft the date the person or business begins contract discussions or negotiations with the City, or submits an application, responds to a request for proposals or bids, correspondences, or other writing related to al potential agrecrivrit with the City. Such persons and businesses, and their agents, must also file an updated questionnaire not later than Septemherl of each year in which the person or business begins contract discussions or negotiations with the City, or submits art application, responds to a request for proposals, quotes, or bids, correspondence, or other writing related to a potential agreement with the City, and within seven days after the date of an event that would make a filed questionnaire incomplete or inaccurate. An updated complete questionnaire is not required if the person or business filed a questionnaire or updated questionnaire after June I but before September I. CONFLICT OF INTEREST QUESTIONNAIRE FORM CIQ For vendor or other person doing business with local government entity This questionnaire is being filed in aecWanae with ehapter 176 of the Local Gavernrnent Code by OFFICE USE ONLY a person doing business with the governmental entity. Date Received By law this questionnaire must be filed with the records administrator of the local government not later than the 7' business day after the date the person becomes aware of facts that require the statement to be filed. See Section 176,008, Local Government Code, A person commits an offense if the person -,lulates Section 176_006, Local Government Code. An offense under this section is a Class C misdemeanor. A. Name of person doing business with local governmental entity. (Please Print) STEVE LELISCHNER CARDINAL. TRACKING INC., 1 ❑ Check this box if you are filing an update to a previously filed questionnaire, (The law requires that you file an updated competed questionnaire with the appropriate filing authority later than September I of the year for which an activity described in Section 176A06(a), Local Government Code, is pending and not later than the Tb business day after the date the originally filed questionnaire becomes incomplete or inaccurate.) 3, Describe each affiliation or business relationship with an employee or contractor of the local governmental entity who makes recommendations to a local government officer of the local government entity with respect to expenditure of money. NIA 4. Describe each afliatiorr or business relationship with a person who is a local government officer and who appoints or employs a local government officer of the local governmental entity that is the subject of this questionnaire. NIA City ofSalla:anke RFPO611A1OSG(7600318 23 CONFLICT OF INTEREST QUESTIONNAIRE FORM CIQ For vendor or other person doing business with local government entity 5. Name of local government officer with whom filer h as affiliation or business relationship. (Complete this section only if the answer to A, B, or C is YES.) This section, item 5 including subparts A, B, C & D, must be completed for each officer with whom the filer has affiliation or business relationship, Attach additional pages t this Form CIQ as necessary. i A. Is the local government officer named in this section receiving or likely to receive taxable income from the filer of the questionnaire? Yes twl No B. Is the filer of the questionnaire receiving or likely to receive taxable income from or at the direction of the local government officernatned in this section AND the taxable income is not from the local governmental entity? 11 Yes Iq No C. Is the filer of this questionnaire affiliated with a corporation of other business entity that the local government officer serves as an officer or director, or holds an ownership of 10 percent or more? ❑ Yes P No D. Describe each affiliation or business relationship. 6 Describe any other affiliation or business relationship that night cause a conflict of interest. . NONE 7 211 /2007 Signature of person doing bminess with the governmental entity Dale City of Southlake RFP0611AIVSGG6001318 24 APPENDLX D - Requesf M)rtiipay-e;r xdentiiication Number and Certification W-9 Form Request, for Taxpayer Give form to the (Rev..fanuery 200;l Identification Number and Certification requester. Do not I7epenmem ar free Treasury send to the IRS. Internal Rwre11rxa sl aw1 , - �} Name a, CARDINAL TRACKING INC. o. Suainms name, Ir different from above c t, $ Individual/ �r�--i� 'Check-apprapdatebox: 0 Sale proprietor L^ I Corporation partnership ❑ other w ._,______.._„_ f�—# Exempt from backup ❑ withholOng Address (number, street, end apt, or suite no,) Requester's name and address (cptianal) a 1825 Lakeway Dr. itl00 City, state, and Tip code ! cs Lewisville, TX 75057 List account trumber(s) here (opt€anal) Tog a er ldentificetton Number til[U) Enter your TIN In the appropriate box, Far individuals, this is your social security number (SShijsoda[ sacurlty,riu��� However, for a resident alien, sale proprietcor, or dtwegarded entity, see the Part 1 lnStrtrcilarts on }cage 2. For other entities, It is your employer identification number (EIN). lr yeti do not have a number, see Hove to get a TIN pn page 2, or Note: Y the accaunf Is In more than one name, see the chart on page 2 for guicleiFnes On whose number Wployar identitteat3ON number . to lentar: 7 15 1 18 14 11 ID 17 1 3 Under penalties of perjury, I certify that: 1. The number shown on this farm is my correct taxpayer Identification number (or I am waiting for a number to be issued to me), and 2. 1 am not subject to backup withholding because: (a) i am exempt from backup withholding, or (b) I have not been notified by the 'internal Revenue Service tiRS) that I am subject to backup withholding as a result of a failure to report all Interest or dividends, or (C) the IRS has notified me that i am no longer subject to backup withholding, and 3. 1 am a U,S, person (including a U.S. resident alien). Cartttioation inrrt do»is. You must cross out Item 2 above if you have been notified by the IRS that you are currantty sugect to backup withholding because you have failed to report all Interest and dividends on your tax return, For real estate transactions, item 2 does not apply. For mortgage interest pald,.acquisitlon or abandonment of secured property, cancellation of debt, contributions to an -individual retirement arrangerrlertt (I.M. and generally, payments other than interest and, dividends, you tire not required to sign the Certification, but you must provide your correct•TiN. (mac o[ tructions on page 2.) Hire 'U.S. P Ts n V� 2/1/2007 Hire l].5. person M r. '�� [late � `' Purpose of Form A person mMa is rociOred to Nita an information return With t1w IRS must get your correct . taxpayer identification number (rfN) to report, for example, Income paid to you, real estate k'ansactinns, mortgage Interest you paid, aaqulsitInn Or abandonment of secured property, cancailation of debt, or contributions you made to on IRA, Use Farm Nf.g Only if u are a U.S. person (Including a resident alien}, to give your VWML TIN to the person requesting It (the requester) and, when applicable, to: 1. Certify the TIN you are giving Is correct (or you are waiting for a number to be Issued), 2. Certify you are not subject to backup withholding, or 3, Claim exemption frOm backup withholding if you are a U.S. exempt payee. if you are a foreign person, use the appropriate Form W-IL See pub, 516, Withholding of Tax on Nonresident Aliens and Foreign Entities. Note; if a requesterglvas you a form other than Form W-9 to rquestyaw 7IN, you must Ew th&, r1gV0$ts1's farm If It 15 subsiRnaalfy slmPar to this Farm W-9. 1lvbat is ttoar:tsup wJthhaIding7 persons making certain payments tdm you roust under certain Condl€ioims wJthhald and pay to the iRS MA of such payments after Mcember 31, 2001 (29"% after December 31, 2003). This Is called "backup withholding," Payments that may be subject to backup withholding Irmiude Interest, dlvidends, broker and barter exchange transactions. rents, royalties, nonemployaa pay, and certain payments fram fishing beat operatom Real estate transactions are not subject to backup withhoiding, You Wltt not be subject to backup withholding on payments you receive IF you give the - requester your correct TINmake the proper certifications, and report nit your taxable Interest and dlvidarids on your tax return, Payments you receive will be subjeft to backup witttnotding ii: 1. You do not furnish your TIN to the requester; ar 2. Yuu do not certify your TIN when required (see the Fart II instructions on page 2 For details). or 9: The IRS tells the requester that you furnished an Incorrect TIN, or 4. The iRS tells you that you are subject to backup withholding because YOU did not report all your Interest and dividends on your tax return (for reportable Interest and dividends Only), Or Cat, No. 10231X S. You do not certify to the requester that you are not subject to backup withholding under 4 above (for reportable Interest and dMdend . accounts opened after 1M Only). Certain payees anti payments are exempt ROM backup withholding. Sea the instructions on page 2 and the separate Instructions for the Requester of Form W-U. P�ti�s Failure to iurnfsh TIN. If you fall to Furnish your correct TIN. to et requester, you are subjact to a penalty of $50 for each such failure Unless your Failure Is due to reasonable cause and not to willful neglect. Civil penalty for false Information with respect to wfthtrolding. If you make a false statement with no reasonable basis that results in no backup withholdiig, you are subject to a $600 penalty. Criminal penalty forfalsifying information. Willfully ralsifying certifications or affirmations may subject you to crlmInal penalties Including fines and/or imprlsOnttrent. Misuse of TlNs, if the roquester dlseloses or uses TINS In violation of Federal law: the requester may be sutaject to civil and criminal panaltlas, . Farm W-9 (keV, 1.2002) City of Southt, rke Ff�r�X) 5 rrG600318 25 Appendix E — No Intent to Submit Farm If your firm has chosen not to submit a proposal for this procuirernent, please complete this form and submit to: City of Southlake Purchasing Agent, Department of Finance 1400 Main Street, Suite ##440 Southlake, Texas 76092 (81.7) 748-8940 Please check all items that apply: ❑ Do not sell the itein(s) required. ❑ Cannot provide Insurance required. ❑ Cannot be competitive. ❑ Cannot provide Bonding required. ❑ Cannot meet specifications highlighted in the attached ❑ Cannot comply with Indemnification request. requirement. ❑ Job to large ❑ Job too small ❑ Do not wish to do business with the City of Southlake. ❑ Other - COMPANY NAME: Authorized Officer Name (Please print): Telephone: Fax: ( I learned of this Request for Proposal by the following means: ❑ City Advertisement ❑ City E-mail Notification ❑ Website ❑ Cold Call to City ❑ Mailed. Me a Copy ❑ Other City of Souditake .RFP0611AIOSGG600318 26 ATTACHMNT A --• Copy of Current Citation fitly of Sc�uthlake f CQQ3fi/ATrONV"- Only MtuticIpat Catu43400 Mem St.,,Stute 210 j ` 9 °'i 9 7 G t j Scudtiske texas 7fi0y2 , I V QNI Month I ]Jay I "' I AT Tim¢ Hrs' "NNW I I I I I I I I I tnst;al Ij Z" U ADDRESS R CLTY STATE ZA' RE& Bus SUSMSS NAME ADDRESS Month Day Year 12acs Saic ]uvenile Eyes 0 B Height Hair SEARCH AND CONSENT YED NM NIA Y© NQ Type o $fists er C,t7,L. License 55 Y© No V VLWAC= Color: Year Make: Model; 91 State Year License# Traveled: N a a w 7umed; N e 6 w I. Mo. Code # Specify _ Accident ® Offense 2. Via. Code it Specify 3. Vim Code # Specify Violation Location Interaeating Street ©Fasted El Tarrant f-75chool Zane it, C"1 Denton awl Spewding 8080 0mve Centers one, (not tuming leej + 3005 Flan Stop Sign 3103 No DAvor st License 3an7 Rzn Red Light 32RS MalarVehlade Inspection Violation 9Q32 No Seat 061t - Driver 3259 Explred Driver's License 3032NoSeat Beit-Fassenger 3263 Failvd to Display DL 3049 No MoiorVehicde Mbalty Insuratioe 2655 DtapWy Exp#red Reglatiabn r 3069 Disregard CsfftclalTraffic Control Device SB[It3 Minor in FassessiencdAicn{wE 3061Cut AcrossDriveway toMake Tum =3MinarinConsurnnuonoiAlcohar Radar , Primary Oirlscr and t.D.k _ I L.l Lees, to THIS IS NOT A PLEA DP GUILT i I do hoehy w- to appear at The MwWpd Cant at•Sosnhlabe, Tom within I I bat am days from Ways data, lo e€ kT a plea to the ehnve sitar*# I also agnm to no* die cowt mt or bdw tine 7th day da tise dill&~ ihatmy tmidence has. changed (or my pat o residlatce if 9w o6erm seamed 7athett I Irrs a cht7d mister theage caf savat =) turd tlk&t c+Uiigation doer mtt:m3iim and I have skgM all dt�ts against the and that this or the &d ftostdlxt not mqukffig a frndmg of galls has beat vwde ed Myfrad= N appear iu c©art as pmvkM by law army faiturc to pay a dale m dlar wrist cm may €moult in a w=t Mtig issued tar my tit mE die s1l4p=im1 or delis[ of my d€hrer's Ucmm and I may €set be pesmittetl to mgigwr my'vefkle in dam stye until my obbgpdas b the Matt» cipol Cuut ofSo€ttltt ke'Fom have been rss t READ INSTRUCTIONS ON BACK OF CITATION &NM ON INSTRUCTION METS CAREFULLY.' wrrw.cftyofsottthIake.camleonrtldefit uIt. arp ORIGINAL OF iCEZi' NQTES Plcaui: note fact':, and circmiu tativX's m addition to thorn checked €ais.f'uce taf compluim, including: �. FinV 41�_ilC notibn of vidl (ok 14.h;d increa;dd the haw,ard. or Lft2 iehAN60% . 2. TOW diet WO ;traveled daring pursll 14 3. iAiiSildnt5 isy viol¢ttat imid p"al attitude. Fitt Noticed: N'h.V Rod'eml `•V,,uvta9" 5"r.:s J No Gi Natrtl=rrtsl C.rr's Pixsscrti .._, Dfi.uking'r Yec 0 No EJ 'F.'st keaalw .._....... t" Yv� adwr: Ci ar 0 clowly 0 kain 0 Fog a mow P. URN C:ondidwls : Down J Onyligin ,O Dusk -0 Kigttt l 'i'pVI:District: f4Cc,t_! School 1:1 5111.1trping _! Wvi:oialq Ftllthwvey Stnr avvl Dry C: fo 0 4nasu E'J Sleet 0 TVafFw' (',,njitit? s: Light 0 Hmvy W1 Wili rate G Nijrnber4TrafircLiuun _,._...,._.._..DivWLd,_ RTr.NE%M- City of Southiake R PO611AI05GG660318 27 fat ATTACTUVIENT A -- Copy of Current Citations Last Page of Citation You 'rtiusk aPPMT,'ica th ' kdimpip '�'�lu?t;pn fcitr & 11t'b•busitt, s ` from . '. Tic skatt: ofyu�r.eitrtiis: f�lut�,, mt [attf o4I" n h 1 ,. �' 3 tf11I 'y 110i P4! inA'y`n V11' rosult. in a vrarmm being; I A feis . ar:arrast. rS teie h+�sr� 1 . Y Y,: li, s10 .esnk cbnatiiute tag �11c+V:01i* (3). bUmnss ilk � n drs ersan The cciurt I be zzdPIe to Bassist you in rcWMns twff ma c ut "Yi3 crs 37:yrwa£:; a`�i'. ' er havetresnrrc aeho1 fa t�rtse S t Pt' 1 SO KE- 1D ;4 .;.:44 'TV ?ersxuis'i& f.a a n W� o have a te atick t T' 'Aft plvasd GUILTY be W() NTEST and pRY Abe lF4ise4 , Ow.,m ust r at dae 3viur:d441 cmil afnc& in 5nuthi s+ivada #lnuuxtr�m.Yeciclia► Yfdups}.assratei .p d ?� 3 Sy i` va a wssfi :to meter A ppie hf SMt Iar asta r rr st place e �+t c ni fi �cs i tixe d� lea �'vr �acle via3abs�ce ilsrxd �erle�v,•.�atc and�ign �sar�',p�cs� � [O �rT11 �1L-P��x�tx i tt� ;iat�r Yitar, .�:.II¢ ,��M: •�,sz or "baf�a e �� 1•i txisshsess day �rr� �ta� ,d�t •#rf M1::� ...,.......sia ,. a. u tri 3 if"year. Fretik - uxc" 1 d Q , ead= t E �aut?r Gdraitxaey r►fryst apr a per�on ,k . e.�authta�e:S��+ta�uC� x fiit,�tiitetadtfG*dj• on �e ire 11ti i}xtSit3c5� d tiro �iAtr.,., For s rid sa a� .ni vor� inn .r v 4 4 -- is-; ; are t� S_ 74000 Cerk3i3 Ca rar l sp# d a� t t , aaitnv#tEt prr y�r.:ya1t s lCmiti►is ton days .fi'QM tMic tc f k a Vic�fat�en'�kn , .uppua ut f a Vo s inlstratl►�:><�,: crus:.�vsi 1 b� �:asmn€e�t xti.zt�:T�d:�c :c��s�Zsaat, fur sh.t#e. hait2s1 ratvAke.' clan b � .tnstsr:th'�. gad siga: r�or vrars* `ax papDo crvrtr lu1.3+u*4f�+rr�m 1�1 :Ap�:t , p -11 A� si tz .rk a ter• t fir" tt�e irson bYMAI �nr Ci r � ireAssr-"-� � •Gti �Y3usar�.�'_ �Tu�,, a '�C � cr£i �rrottaui iftWv1Yivu� a E ak [9is bsk t11-1cr to. iae 1-3W. "MAZUR,f ` ���,u ���;tkia tpr Yuteici��x�anr�� •'�3� i € sccgxit sentnt Sri ti Yt1���,. i l i i' � 1� n31 n itlt au ' u azah +f r;# l c ;rmrrt ychi�t�1 tsrbi ssrzc�n�il:3strs�Cv� f4ar.tuuo (2 �hAthe ronuictihc�frr 1 rsxpaestt to fifar trf istranersrT 3iabsitt x#raui arena yc+sf s1i+� cuec nee lytfie th 3 Y sh nrr tl tat thathift 'is' ait team s45 it i_gyp e:11ta3 s #n !VTi - tur ituin�isl' abtiikY a raa a tncmi of Scttettte t g s7xas,T�rtrta£�ase a tar That yc'u epr lrXsykg '0 'Itt"N URIC bra rr uaree s iih n tins: surrgrnotxs, l r v6 say tig WJL.-tdid: i?? 5' 3c iaV rnpms erased by tounsci.;` . ... I p1sdi Y NO C(7hI1L. T :.. City o, f Southiake AFP0611AI05GG600318 274 ATTACHMENT B — Detailed Description of Current Court Software Company: INCQDL, INC. Software: InVision Release #: 1.05.00 Data Release #: 1.02.00 AcaCOBOL Version: 4.03.01 City of soldhiake BFF11611A1 Q5GG600318 28 s Finance Department ADDENDUM NUMBER I TO; All Proposer's DATE. January 16, 2007 Project Title; Provide a Paperless Citation System (RFP0611A105GG600318) PROPOSAL DUE DATE: 3:00 p.m., February 2, 2007 1. Per Addendum NO.1, the City of Southlake adds the following provision to Appendix B, Proposal, Item 1 I Certifications of Proposer, as paragraph O, to the aforementioned Request for Proposals: 4. Please indicate below that proposer's Agreement will be subject to and comply with an applicable federal, state, and local laws, ordinances, rules and regulations. [X j Yes, We agree; I ] No, We do not agree 2. THERE ARE NO OTHER CHANGES. Director of Finance, of Southlake IN THE SUBMISSION OF HIS PROPOSAL, PROPOSER MUST ACKNOWLEDGE RECEIPT OF THIS ADDENDUM; OTHERWISE HIS PROPOSAL MAY NOT BE GIVEN CONSIDERATION. PROPOSER SAALL ACKNOWLEDGE THIS ADDENDUM BY SIGNING AND RETURNING ONE COPY OF THIS DATE: 2/1/2007 COMPANYNAME: CARDINAL TRACKING INC., Cky of Scuthlake • Ffnanca Depattment ° 1400 Main Street Suite 440 • Southlake, Texas 76092 617, 748,8000 An EE01Atfirmative Action Institution m t N •� W Q)_ aS L d .r� M L M �M 40 c.°� °z 0 u 'z I u ju 0 u CL .° n N U) O O L L (1) U) O C6 -a-f O .0 -0= N c c E O N N a) a] c c O in C O a� O � O CD a Q LL4 (4 E N yc-_ a N a) c p OR ^0 E CO p �~. O O 0 0 U Q) � a) 'OQNgyc+� p -4- CL O rEn > O co _0 O a _WE o n p c N O co O O - OCO O CD m 'C3 .0 C co E Q. 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C () in I— U ], C. 0 U a) •- ate) CL } U (a 7+ �' CV � a)C U U = E Q C N Q) - O cr a) "' o a) 0 0 m C O G -0 O O a) 0-0 O C co `� U u) � ca CD .Q V) C E V) N O 0 Z U C — O Q Z x+r r.0 U O a) CL O 2 Q- C N a) Q O -Cf!J C. 0 U co ca x N C O i a) Q) Q) Q _0 U ca N L 0-0 N C O V O ca O N U) Ea) CA cn L H N CL 0 U M N f0 a �f 0 Z i C� 0 o 0 0 0 0 0 0 0 0 p U U U U U U U U U ■w O 0 C I6 O O a) O .0 N p 0 "r M p �, G U -0 0 _ + � L (D � -D .0 O U) � G q; � C > O d O ~ C C O y0, C O N O C a)O U).� *,IU O m4— 9 IE CD 0)N O m G ) G (U O �. O CrN O 0) G r r O M N O O CL Q L% N E D O w C C w"-- O O III O O G O O C 0 OE O Ri .N C N O L N 3 O O ,. A d� � O O 0-0- 0 •� E m fl. O O O O U w 'C O '0 N � N � N O U i= O IV ` 0 IV U � tU Qj + m + Q7 } O N �- Ll O O G O N C M U U) C In -0 =" N U) CL O �0 0 to to Q O O W O O `G Q O _ O O CA❑ (q G vy s `� O U O N m (a G ' ° i - (D CD a N O AIO u? G O I OO a) ,on C ON �Oc o M aE a) G a)O E C O co O I (D E �7 =.0 c U O N w � Co to N N N U O D O_ O N U E N C O C- N U !- o D N F- U F-- vOi t c F- 2 .Ncu a 'Cp 47 IG 1� cq r r r ■ � f _ N W 2 _ 2 0) - 2 k 0 S 2 �k° E c � o ■ � � _ � Q e 2 2 e c C =M k W E k _M p 0 s%§ 2 2 z CL 2 2 CL Q 2 § 2 at >1 E §Lm CCL R a 0 2 ■ ■ e V am 2 g 2 2 2 � 0 U) 0 cp C_ § _ ¢ ¢ V ƒƒ2 E O 2AM � 2 \ E W J C: E § �f k CO o E & 7 m � £ �k� E e » E 2 9 ƒE/ a2�oQ m g E > cli « § LO & 2 � � ■ »k 14 . q § d E j to ■ / o M o o \\f � CL � $ � % � > � \ k 2 CD m «cr -�eeLo \: u E S � 7 0 a/ o k � 7 o �ƒ 2 Cr� a) _$ U � . 2 2 ® § k � 2 ■ 2 2\ q $ CD I m ��\ �/� 0 �§3 Appendix B — Continuation. The proposal shall contain at minimum the following items: 1. Proposed Services and/or Products A. Service Description: Describe the technical aspects, capabilities, featui.`es and options of the service or product proposed in accordance with the required Scope of Service as identified in Appendix A. Literature / brochures or other technical information my be used. B. Additional Hardware Descrin: Proposers should also include a detailed description of what additional hardware and/or software, if any, would be required by the City in order to fully utilize the goods and/or service proposed. 2. Schedule of Pricing A. Schedule of Pricing; Proposer shall quote unit pricing in accordance with the Scope of Services. Item # Quantity Description of Products/Services Unit Cost Extended price 1. 7 ea Client software. $ 975 ea $ 6,826.00 2. 1 ea Base software system. $ 6,940.00 3. 7 ca Handheld unit with charger and all accessories and cables. $ 2,358 ea $ 16,506,00 4. 7 ea Bluetooth printers. $ 999.29 ea $ 6,995.00 5. 100 ea Ticket rolls $ 16.31 ea $ 1,631.00 6. 1 Svc Custom programming or other software not included with base system. $ 1,500,00 7. 1 Svc Installation of systein. $ 750.00 8. 1 sve Travel expenses related to training or installation and set-up. 9. Per day On -site training (per day). $ 750.00 $1,500M per day TOTAL ALL LINE ITEMS $ 42,647.00 Cardinal Tracking Inc., accepts the below payment terms. 3. Payment Terms: The City anticipates payment term for this project to be; Payment 1: 20% of proposed award at contract signing. Payment 2: 20% of proposed award on receipt software delivery. Payment 3: 20% of proposed award on equipment delivery. Payment 4: 20% of proposed award at functional installation. Final Payment: 20% of proposed award after acceptanuce by the City. City of Southlake 1ZFP#611A105GG60#3J8 is Cardinal Tracking Sales Proposal Date 02/01/07 Proposal Number S1-21112007 Customer Southlake DPS Name/Attention Capt. Daniels Address 1 667 North Carroll Ave: Address 2 City1STiZlp Southlake, TX 76092 Email Address rdaniels(a--)ci.southlal Phone: 817-748-8133 Contact: Capt. Daniels Purchase Order No. Quote Cardinal Tracking Representative Troy Sales Order No. F& Fax: Standard Products Qfy Pro'duct:Descripfian Link`1. Code; Unit Price Ext6hded Artaount . ; . B437. 1 MobileCite. Base System. SW BS1 6,495.00 6,495.00 B960 7 MobileCite HH Client Software License SW MS1 975.00 6,825.00 B438 1 MobileCite SE Multi -User License Per Seat SW BS1 445.00 445.00 S700 7 Symbol MC701ImagerlBTlWiFi HW TMH1 1,843,00 12,901.00 S703 7 Symbol MC70 Magnetic Stripe Reader HW TMH1 188.00 1,316.00 S702 7 MC70 1 Slot Cradle w/Power Supply & Cord HW TMH1 154.00 1,078.00 S704 7 Symbol MC70 (1 + 2 Years) Extended Warranty WR WR1 369.00 Optional S701 7 Symbol MC70 Extended Battery HW TMH1 135.00 945.00 S706 s 7 Symbol Extended Battery Door/Strap HW TMH1 38.00 266.00 ZRW420A 7 RW420 Printer with Bluetooth, LCD, Battery HW TMH1 875.00 6,125.00 ZRW420E 2 RW Printer 4 Slot Battery Charger HW TMH1 375.00 750.00 ZQLFC 1 RW420 Printer Single Battery Charger HW TMH1 75.00 75.00 ZRW420EW2 7 RW420 BT Extended Warranty (1 + 2 Years) WR TMH1 171.00 Optional ZRWCC 1 RW Serial 6 ft Serial Cable HW TMH1 45.00 45.00 240010 1 Ticket Plate Fee TK T11 150.00 150.00 240009 1 Ticket Artwork/Proof Charge TK TI1 120.00 120.00 240023 100 RW420 4" x 8" Polytherm Ticket Rolls (100 per roll)__TK T11 13.61 1,361,00 Custom Pro rams Hardware *.Must include signed Custom, Spec ficatibn Sheet 750012A 1 MobileCite Interface to Incode Court System CS1 1,500.00 1,500.00 insfaliatran and `:; Trainer MCT101 3 MCITE-On-Site Training (per day) TI MT1 750.00 2,250.00 MCT104 1 MCITE Travel and Living expenses - On -site TI MT1 TBD TBD Shipping Shipping prepaid by Cardinal and added to Customer's invoice races are guaranzeea Tor sixty i izui aays rrom aate oT proposal Cardinal Tracking, Inc. 1825 Lakeway Dr, Suite 10 Lewisville, Texas 75057 Signature. (800) 285-3833 FAX (972) 539-8914 www.cardinaltracking.com Totall $ 42,647.00 50% of total required with Purchase Order Proposal SL21112007 Page 1 of 3 Date: Cardinal Tracking Sales Proposal 1. PAYMENT TERMS. Cardinal Tracking Inc., accepts the City of Southiake payment terms. See page 15 of RFP document. 2. TAXES. If Customer is a tax exempt entity, please provide Cardinal Tracking, Inc. ("Cardinal") with a a copy of Tax Exemption Certificate. Cardinal does not collect sales tax and all taxes will be paid by Customer. 3. DELIVERY AND SHIPMENT. Delivery shall be F.O.B. Cardinal's point of shipment. Cardinal will ship in accordance with Customer's shipping instructions. In the absence of specific instructions, Cardinal will ship by UPS with insurance. Prices do not include -freight, which will be added to the invoice at the time of shipping. 4. SOFTWARE. Customer is provided authorized use of the licensed software product per the separate Cardinal "Software License Agreement" which must be previously executed by Customer. The licensed Cardinal software will be supplied on compact disk (CD) media with associated product. documentation. Any third -party software products will be supplied as provided by the third party. 5. CUSTOM PROGRAMMING. Cardinal offers custom programming services as an option to meet unique Customer requirements. Specific programming to be provided is to be identified in detail with the separate Cardinal "Custom Program Specifications" document. Custom Programming is considered accepted upon successful installation and completion of the program task(s) as identified in the Custom Program Specifications document. fi. INSTALLATION SERVICES. Cardinal will install and test the licensed product on a Customer's single workstation or on Customer's network server and workstations for which the software is licensed. Customer will provide a computer/network system environment suitable for the installation and operation of the licensed products. Cardinal Installation Services are proposed to install the Standard Product(s) and any proposed Custom Programming. Any additional assistance to be provided by Cardinal to install and/or configure other computer equipment, software or network components would be addressed by additionally proposed Network Services. On -site installation is charged at a daily rate as listed on the Sales Order and the Customer is responsible for reasonable travel and living expense of the Cardinal representative. Travel and Living expenses will be invoiced separately based on actual charges. Cardinal Tracking, Inc. 1825 Lakeway Dr, Suite 10 Lewisville, Texas 75057 (800) 285-3833 FAX (972) 539-8914 www.cardinaltracking.com Proposal SL21112007 Page 2 of 3 Signature: Date: Cardinal Tracking Sales Proposal 7. NETWORK SERVICES. Cardinal can optionally provide Network Services. These services can vary dependant upon individual Customer needs. The specific Network Services to be provided with this proposal are identified in detail on the separate "Network Services Statement of Work" document. The type of services Cardinal can offer include: Network Consulting Services: Cardinal can evaluate Customer's organization and operations to provide recommendation(s) for a network system configuration. Network System Equipment: Cardinal can provide the proposed network system system equipment and software components, or any portion of the system. _Network Installation and Setup: Cardinal can provide services to set up the network server, workstations, and other system components including installing and testing the network system software. Network Installation Services do_ not include the network cabling itself or the network cabling installation unless specifically proposed as such. 8. TRAINING SERVICES. Cardinal will provide classroom instruction and training on the use and operation of the licensed products. Training can be provided at either Cardinal's training facility or at Customer's site. * On -Site Training: A Cardinal representative will provide the product instruction at the Customer's facility. On -site training requires the prior completion of product installation to provide a suitable environment for the training. The Customer is not limited to the number of attendees, however the Customer will be responsible for providing an environment where no more than two (2) people share a single PC workstation for the hands-on training. On -site training will be provided at the per -day rate. Customer is responsible for reasonable travel and living expense of Cardinal's training representative. * Training at Cardinal Facility: Cardinal will offer the classroom instruction for the proposed products at either our location or a Lewisville, Texas area facility. Cardinal will limit classroom size to not exceed ten participants and will provide PC workstations for hands on instruction such that each participant uses a single workstation. Rates for training at Cardinal facilities are per training course for the number of people identified. The Customer is responsible for their own travel and living expenses. 9. SUPPORT SERVICES. Cardinal provides maintenance and technical telephone support per the separate "Cardinal Service and Support Policy". These services are included in the license fee for the first year. Cardinal will invoice the Customer effective at the end of the first year from installation at the then current license renewal rate for the continuation of these services. Support services are provided on a continuing basis with annual license renewal fees. Cardinal will pass on any manufacturer's warranty for third -party product(s) to the Customer. 10. ACCEPTANCE. Any product sold or licensed shall be deemed to be accepted by Customer upon the latter of the successful completion of installation and operation of the software on at least one work station, or within ten days from the date of completion of installation. Cardinal Tracking, Inc. (800) 285-3833 1825 Lakeway Dr, Suite 10 FAX (972) 539-8914 Proposal SL21112007 Lewisville, Texas 75057 www.cardinaltracking.com Page 3 of 3 Signature: Date: Alk TRACKING INC. Hardware and Software System Requirements MobileCite Revised 7/26/06 File Server Requirements 1-15 Workstations 1 GHz Pentium 4 1 GB of RAM 40 GB 10 GB Microsoft Windows Server 2000 Microsoft MSDE (5 or less concurrent users) Internal or External Microsoft Compatible 3 GHz Pentium 4 or better 4 GB+ of RAM 80 GB 20 GB Microsoft Windows Server 2003 MS SQL Server 2000 (6 or more concurrent users) Internal or External Norton Corporate Edition or Trend Micro File Server Requirements 16 — 30 Workstations 2.6 GHz Pentium 4 4 GB of RAM 80 GB 20 GB Microsoft Windows Server 2000 Internal or External Microsoft Compatible 3 GHz Pentium 4 or better 8 GB+ of RAM 120 GB 40 GB Microsoft Windows Server 2003 MS Access 2000 Internal or External Norton Corporate Edition or Trend Micro Workstation Requirements 1 GHz Pentium 4 512 MB RAM 10 GB 1 GB Windows 2000 Service Pack 4, XP Professional 17" color monitor Windows compliant Mouse and Keyboard CD ROM Anti Virus Software Internet Explorer 6.0 Internet Access, Minimum of 1 workstation. 3 GHz Pentium 4 orb etter 1 GB+ of RAM 20 GB+ 5 GB Windows 2000 Service Pack 4 or XP Professional 19" color monitor Windows compliant Mouse and Keyboard CD ROM Anti Virus Software Internet Explorer 6.0 High Speed Internet Access MobiieCite LaptoD/Notebook Reauirements 1 GHz Pentium 4 512 MB RAM 10 GB 1 GB Windows 2000 Service Pack 4 or XP Professional Windows compliant Mouse and Keyboard CD ROM Anti Virus Software 802.11b, 802.11g or connect to a fixed Ethernet Dort 3 GHz Pentium 4 or better 1 GB+ of RAM 20 GB+ 5 GB Windows 2000 Service Pack 4 or XP Professional Windows compliant Mouse and Keyboard CD ROM Anti Virus Software 802.1 lb, 802.11g or connect to a fixed Ethernet Dort m.� Tracking, Inc. MobileCite Training and Installation outline Day 1 (On -Site Installation/Training) 8:30 AM —12:00 PM Installation of 3 Desktop Workstations and Server 1:00 PM — 5:00 PM Remote Desktop Administrative Training • Adding Personnel • Entering Data Entry Defaults • Alerts Module • Handheld/Laptop Confirguration • PC Defaults Day 2 (On -Site Training) 8:30AM —12:00 PM On -site Laptop and/or Handheld Unit Administrative Training • General Handheld Unit, Laptop and Printer Setup • Installation of MobileCite Software • Installation of Afaria, Activsync, Label Vista and Sprite Backup Software • Performing Database Backups and Restoring a Database 1:00 PM — 3:30 PM Handheld Training (15t session) • Changing printer batteries • Changing printer paper • Entering Citations • Downloading Citations to server • Logging off Handheld units 3:30 PM — 5:00 PM Review/Q&A Day 3 (On -Site Training) 8:30 AM--11:OOAM Handheld Training (2d session) • Changing printer batteries • Changing printer paper • Entering Citations • Downloading Citations to server • Logging off Handheld units 11:00 AM — 12:00 PM Review/Q&A 1:00 PM — 5:00 PM Desktop Training • Basic Functions • Importing Citations • Citation Module • Communications Module • Export Module • Reports Module • Review/ Q&A Rev. 4129/2005 CARDINAL TRACKING, INC. PRE -INSTALLATION SITE SURVEY This Pre-Installation/Training Survey Packet is designed to provide Cardinal Tracking with important information about your organization's computer environment to insure a smooth transition to your new and/or upgraded products. If you have any questions, please do not hesitate to contact us, or your Regional Sales Manager at the numbers below. Product Installation and Training Coordinator Cardinal Tracking, Inc. 1-800-285-3833 Fax — (972) 539-8914 Organization Name: Physical Address: City: State: Zip: Form completed by: Title: Signature of Person Completing Form: Date: 1 / Installation & Training Schedule: No Installations or On -Site Training can be approved unless the attached Survey is fully completed. Cardinal Tracking reserves the right to reschedule the install and/or training dates. Training for Cardinal Products must be received no more than 1 month prior to anticipated install/upgrade. Scheduling conflicts (for the client and for Cardinal) arise from time to time. Cardinal will work with you to reschedule if a conflict arises. Rescheduling fees may apply if travel has already been purchased. If incomplete or false information results in installation/training delays, your organization could he subject to additional fees and/or charged for additional days (hours) on -site. Thank You for Choosing Cardinal Tracking. ---- _ - - - �m.-�r:cli"Aal Tra p-lJ -O.njv _ __ - _ . _ wSirrfia A _od_B - - _ Z. _•- - _ _ _ _ _ _. _ _ . t�.e-lta�stallad��Ytrad�;d.•�.� � - _. _ _ _. .. _ ... � _ .� _, ._ ._... - --p- rtN...+C- -rrtraSf-.W.,•::^--rt:::--wma _.. �_ _ w _... _..ry .. _.�_.--_~ w�t�._L��Sa'o �..-._.-•.:Q`.lhtltr'bil�C+'tee,��.........-..Q�ltlloi�`lesi3._��-_-.�0.1?�lis:�E �-:-. s -_ ..... _ . ... _ _ ._ _ .. --------------------------------- A Rev. 4/29/2005 CAlRDINAL TRACKING, INC. PRE -INSTALLATION SITE SURVEY General Information: Organization Name: Primary Contact Name: Phone: Fax: Email: Training Information: Total number of persons expected for training: Are we providing training on -site? If yes, complete On -Site training survey. (page 5) General Hardware/OperatingHardware/Operating System Information: Network Administrator if different from primary contact: Name: Phone: Fax: Email: Network software: Version: Service Pack installed: Is the server dedicated exclusively for the use of Cardinal Software? ❑ YES ❑ NO Number of workstations for install: Number of laptops for install: MISC: Do you have a CD-ROM installed and working on at least one machine? ❑ YES ❑ NO Are all workstations to be installed connected and mapped to the server? ❑ YES ❑ NO Internet• What type of Internet connection(s) does the Server have? Please CIRCLE all that apply. 28k, 56k, DSL, ISDN, Cable, Wireless, T1, T3 What type of Internet connection(s) do the workstations have? Please CIRCLE all that apply. 28k, 56k, DSL, ISDN, Cable, Wireless, T1, T3 S L Server Information: What edition of SQL Server is being used? ❑ SQL Standard ❑ SQL Enterprise ❑ MSDE (5 work stations or less) SQL/MSDE Server version: ❑ 7.0 ❑ 2000 Is SQL or MSDE installed? ❑YES ❑NO Version of SQL/MSDE Service Pack: (SQL Server, or MSDE and related service pack(s) must he installed prior to technicians) arrival for training/installation of Cardinal Tracking, Inc. software) SQL Server Administrator if different from primary contact: .,.... Name: Phone: Fax: Email: 2 Rev. 4/29/2005 CARDINAL TRACKING, INC. PRE -CONVERSION SURVEY List all Cardinal Tracking Software currently installed on your network Software Title Version Date 1 2 3 4 5 6 Do you intend to share data between different Cardinal Tracking programs? ❑ YES ❑ NO Are you requesting Cardinal Tracking to convert your existing data? ❑ YES ❑ NO What is being converted? (Badge, Court, PLIS, CAD, TickeTrak, etc.) (Check all that apply) ❑ WinBadge ❑ Badge 3.5 ❑ Court 4.0 ❑ CAD 3.5 ❑ Plis ❑ TickeTrak ❑ Custom Conversion (Data other than Cardinal Data) *If your organization is requesting Cardinal Tracking to convert data, other than data designed by Cardinal Tracking, Inc., please consult you Cardinal Sales Representative for pricing. If Cardinal Tracking is converting your existing Cardinal Data, we ask that you provide us with the following data, for each product to be converted. PRODUCT FILE(s) NEEDED FOR LOCATION OF FILE(S) CONVERSION ❑ WinBadge Badge.mdb........................ WinBadge Folder on Server ❑ Badge 3.5 Data Flex Files ................... ❑ Badge301all or ❑ Bad e301data ❑ Court 4.0 Court.mdb......................... Court Folder on Server Data Flex Files ................... ❑ Badge=all or ❑ Badge301data ❑ CAD 3.5 Badge.mdb WinBadge Folder on Server Data Flex Files. ❑ Bad e301all or ❑ Bad e301data ❑ PLIS Plis.mdb........................... Plis folder on Server Assigned images folder....... Assigned Images folder on Server ❑ Images Assigned images folder... Assigned Images folder on Server ❑ TickeTrak Ttrakw.mdb....................... ❑ Ttrakw folder on Server A Conversion Specialist will contact you approximately two (2) weeks prior to your install date to arrange the receipt of your data. Rev. 4/29/2005 CARDINAL TRACKING, INC. PRE -INSTALLATION SITE SURVEY PC HARDWARE INFORMATION: In order to provide the most efficient and trouble free installation possible, Cardinal Tracking needs to obtain the following information: PLEASE COMPLETE THE FOLLOWING HARDWARE CHART FOR ALL SERVERS / WORKSTATIONS 1 LAPTOPS, HAND HELD UNITS ETC. THAT WILL BE USED WITH CARDINAL SOFTWARE. If you are unsure on how to obtain the required information, please contact your IT department or your local computer hardware vendor for assistance. PC Hardware Manufacturer Processor , and Speed RAM HD Size Avail. HD Space O 1 S & Version Drives (3.5, CD, etc.) Workstation Example Dell P4 600 Mhz 512 10 GB 6 GB Win 2000 Yes HHU Comm Server 1 2 3 4 5 6 7 8 9 10 If you have more computers than is provided in this table, please copy or attach a list to this packet. Signature Required M Rev. 4/29/2005 CARDINAL TRACKING, INC. ON -SITE TRAINING SURVEY On -Site Training Requirements: If your organization is requesting On -Site training for Cardinal Tracking products, please review & complete the following: • Agency receiving On -Site training is responsible for providing Training PC's and a projector (One computer per two persons) s Classroom setting should be separate from work areas. Training PC's must meet the same specifications required for Cardinal products. • Will the training computers be ❑ Networked or [) Stand-alone Please insure that all training requirements are met prior to the Trainer arriving on training day. Failure to meet the requirements could result in the trainer canceling the training session, and billing your agency for the full training amount proposed, Training Computer Hardware Information: COMPLETE THE FOLLOWING CHART FOR ALL ON -SITE COMPUTERS TO BE USED FOR TRAINING. PC Hardware Manufacturer Processor and Speed RAM HD Size Avail. HD Space O/S & Version Drives (3.5, CD, etc Ex: Dell 600 Mhz 512 20 GB 18 GB 2000 Yes 1 2 3 4 5 6 7 8 9 10 5 Sample Software License Agreement, Service Policy, and System Proposal documents Should any terms in the standard Cardinal Tracking Software Agreements conflict with standard state or Agency terms, Cardinal Tracking will negotiate mutually agreeable terms. CARDINAL TRACKING, INC. Software License Agreement IMPORTANT - READ CAREFULLY: This Software License Agreement (License) is a legal agreement between you (Customer) and Cardinal Tracking, Inc. (Cardinal) for all Cardinal software, including associated media, printed materials online or electronic documentation (Software Product). The Software Product also includes any updates and supplements to the original Software Product provided to you by Cardinal. By installing, copying, downloading, accessing or otherwise using the Software Product, you agree to be bound by the terms of this Software License Agreement, If you do not agree to be bound by the terms of this Software License, do not install or use this Software Product, but return it to Cardinal. 1. SOFTWARE PRODUCT LICENSE. The Software Product is licensed, not sold, and the Software Product and all copyrights pertaining thereto remain the property of Cardinal or its suppliers. 2. GRANT OF LICENSE. This License grants you the following rights: a. Applications Software. Only one copy of the Software Product or any prior version for the same operating system may be installed on a single computer. This includes any Software Product purchased by and licensed to you as listed on Cardinal's invoice to you. b. Storage/Network Use. You may store or install a copy of the Software Product on a storage device, such as a network server, used only to install or run the Software Product on your other computers over an internal network; however, you must acquire and dedicate a license for each separate computer on which the Software Product is installed or ran from the storage device. A license for the Software Product may not be shared or used concurrently on different computers. 3. RESERVATION OF RIGHTS. All rights not expressly granted are reserved by Cardinal. 4. LIMITATIONS. a. You may not reverse engineer, decompile or disassemble the Software Product. b. Software Product is licensed as a single product and its component parts may not be separated for use on more than one computer, with the exception of your purchase of a multi-user license allowing the use of the Software Product on a network. c. You may not rent, lease, transfer, or lend the Software Program. d. Your failure to renew license annually constitutes termination of this License. Without prejudice to any other rights, Cardinal may terminate this License if you fail to comply with the terms and conditions herein. In such event, you must destroy all copies of the Software Product and its component parts. Cardinal Tracking, Inc Pagel of 4 5. UPDATES AND UPGRADES. Updates are revisions to the existing revision level of the application involving program fixes and minor program modifications. Upgrades are total releases that usually include new features and functions. All Updates and Upgrades are included in the Support Services provided as part of the annual application license renewal fee. Users will be notified of the availability of updates and upgrades along with descriptions of the modifications or functions included. The Update or Upgrade will be made available for download by currently licensed customers from Cardinal's FTP site after its release for distribution. It will be your responsibility to obtain any training or data related support services relating to any Update or Upgrade. The possibility of the necessity of such support services will be defined in the announcement documentation. 6. DUAL MEDIA SOFTWARE. You may receive the Software Product on more than one medium. Regardless of the type or size of medium you receive, you may use only one medium that is appropriate for your single computer. You may not use or install the other medium on another computer, nor may you loan rent, lease or otherwise transfer the other medium to another user. 7. COPYRIGHT. The Software Product is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Title and copyright to the Software Product are owned by Cardinal or its suppliers. You must treat the Software Product like any other copyrighted material, except that the Software Product may be installed on a single computer, or on a network with the appropriate multi-user license, and keep the original solely for backup or archival purposes. You may not copy the electronic media or printed materials accompanying the Software Product; however, permission for such duplication may be requested from Cardinal. 8. U.S. GOVERNMENT RESTRICTED RIGHTS. The Software Product and documentation are provided with Restricted Rights. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software Restricted Rights at 48 CFR 52.227-19, as applicable. Manufacturer is Cardinal Tracking, Inc.,1825 Lakeway Drive, Suite 100, Lewisville, Texas 75057; Telephone 800-285-3833. 9. TRADEMARKS. This License does not grant you any rights in connection with any trademarks or service marks of Cardinal. 10. CUSTOMER OBLIGATIONS. You agree to furnish Cardinal with complete and accurate information describing your hardware and software configurations, and agree to promptly inform Cardinal of any changes thereto. Failure to furnish such information will invalidate the limited warranty provided hereafter. 11. SUPPORT SERVICES. Cardinal may provide you with support services related to the Software Product (Support Services). Use of Support Services is governed by the Cardinal policies and programs described in the user manual, in online documentation and/or in other Cardinal - provided materials. Any supplemental software code provided to you as part of the Support Services Cardinal Tracking, Inc Page 2 of 4 shall be part of the Software Product and subject to the terms and conditions of this License. With respect to technical information you provide to Cardinal as part of the Support Services, Cardinal may use such information for product support and development, but Cardinal will not utilize such technical information in any form that identifies you. 12. LIMITED WARRANTY. Cardinal warrants that after installation and acceptance of the Software Product (which acceptance shall not be unreasonably withheld by you) (a) the Software Product will perform substantially in accordance with Cardinal's online manuals for a period of one year from the date of acceptance by you, and (b) any support services provided by Cardinal shall be substantially as described in applicable online or written materials provided to you by Cardinal. Some states and jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you. To the extent allowed by applicable law, implied warranties on the Software Product, if any, are limited to ninety (90) days. THIS WARRANTY SHALL NOT BE EFFECTIVE UNTIL YOU HAVE ACCEPTED THIS LICENSE BY SIGNING BELOW IN THE SPACE PROVIDED AND FULFILLED YOUR OBLIGATIONS PURSUANT TO SECTION 10 OF THIS LICENSE TO FULLY INFORM CARDINAL OF YOUR SYSTEM CONFIGURATION AND COMPONENTS AND TO PROMPTLY ADVISE CARDINAL OF ANY CHANGES THERETO. 13. CUSTOMER REMEDIES. Cardinal and its suppliers' entire liability and your exclusive remedy shall be, at Cardinal's option, either (a) return of the price paid, if any, or (b) repair or replacement of the Software Product that does not meet Cardinal's Limited Warranty and which is returned to Cardinal. This Limited Warranty is void if failure of the Software Product has resulted from accident, abuse or misapplication. Any replacement of Software Product will be warranted for the remainder of the original warranty period, or thirty (30) days, whichever is longer. 14. NO OTHER WARRANTIES. To the maximum extent permitted by applicable law, Cardinal and its suppliers disclaim all other warranties and conditions, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and non -infringement, with regard to the Software Product, and the provision of or failure to provide Support Services. This limited warranty gives you specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction. 15. LIMITATION OF LIABILITY. To the maximum extent permitted by applicable law, in no event shall Cardinal or its suppliers be liable for any special, incidental, indirect or consequential damages whatsoever (including, without limitation, damages for loss of profits or revenue, operational interruption, loss of data or other information, failure of your equipment, network or software not provided by Cardinal, or any other pecuniary loss) arising out of the use of or inability to use the Software Product or the provision of or failure to provide Support Services, even if Cardinal has been advised of the possibility of such damages. In any case, Cardinal's entire liability under any provision of this License shall be limited to the greater of the amount actually paid by you for the Software Product or U.S. $5.00. Because some states and jurisdictions do not allow the exclusion or limitation ofliability, the above limitation may not apply to you. Cardinal Tracking, Inc Page 3 of 4 16. EXPORT PROHIBITED. You may not export or re-export this Software Product, any part thereof, or any process or service that is the direct product of the Software Product (collectively the Restricted Components) to any country, person or entity subject to U.S. export restrictions. You agree not to export or re-export any of the Restricted Components (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which currently include, but are not necessarily limited to Cuba, Iran, haq, Libya, North Korea, Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the Restricted Components back to such country; (ii) to any person or entity who you know or have reason to know will utilize the Restricted Components in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any agency of the U. S. government. You warrant and represent that neither the BXA nor any other agency of the U.S. govermnent has suspended, revoked or denied your export privileges. 17. GOVERNING LAW. If you ac wired the Software Product in the United States of America this License is governed by and shall be construed in accordance with the laws of the State of Texas. Customer Acceptance License Agreement accepted this day of , 20 [print customer name] [print name and title] Cardinal Tracking, Inc Page 4 of 4 CARDINAL TRACKING, INC. TOTAL SYSTEM SUPPORT SERVICE POLICY 2006-2007 Cardinal provides its. Ciients.with a Total System Support Package, consisting of a Client Support hotline service, ongoing consulting services, complete record keeping and documentation control, hardware services and software services. Although primary support service for third party hardware and software may be provided by the respective third party vendors, Cardinal provides problem determination through the Total System Support Package. CLIENT SERVICE Cardinal Client Support Representatives act as the account manager upon completion of installation. The Client Support Representative is available Monday through Friday from 8,00 a.m. to 5:00 p.m. Central Standard Time via the toll free Hot Line. This service includes unlimited telephone software support for the term of the contract. The Hot Line is available at all other hours, seven days per week at an additional charge. Phone consultations provide the Client with ability to discuss such things as (1) installation instructions, (2) hardware and software inquiries, (3) operating procedures, (4) modifications to the existing system, and (5) other concerns that may arise. All client inquiries or requests should be focused through the Client Support Representative. The Client Support Representative is responsible for all aspects of the account and is the Client's in-house spokesperson at Cardinal. All telephone contacts are documented to assist Cardinal personnel in tracking the issue or problem (Problem Tracker), and the status is monitored until final resolution. The Cardinal Client Support group maintains a log for tracking purposes which reflects the current status of each outstanding hardware or software issue and all modification requests. These logs include problem or modification reference numbers, date reported, description, priority and scheduled release date. Prior to the expiration date of this agreement, Cardinal will offer Client a Maintenance Extension Renewal for the following warranty period. Should Client allow this service agreement to expire, a reinstatement fee will be charged by Cardinal at the time of future, subsequent renewal. HARDWARE SERVICES Hardware support can be accessed through Cardinal's Client Support hotline. Cardinal provides all of the labor and materials necessary to maintain the hardware in accordance with the service agreement. Hardware support services are furnished via Cardinal designated Service Center. At the end of the warranty period for each piece of equipment, the Total System Support Package begins providing continued support services. Cardinal provides a ten (10) day in-house turn around time upon receipt at a Service Center during normal business hours. Service center hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m., (Central Time) excluding holidays. Shipping charges to the designated Service Center will be paid by the Client, and return shipment will be paid by Cardinal. Return shipment will be in the same manner in which it was received. if expedited service is required, please notify your Client Support Representative. The cost for the expedited service shall be borne by the Client. Cardinal reserves the right to incorporate engineering changes to the hardware that will result in improved product performance and/or reliability. The installation of such changes, whether through normal service cycles or on -site visits, will be at the sole determination of Cardinal. The Cardinal Client Support Representative will notify the Client of any on - site engineering changes planned and the respective installation schedule or plan. Cardinal Tracking, Inc Page 1 of 4 CARDINAL'S TOTAL SYSTEM SUPPORT SERVICE POLICY SOFTWARE SERVICES Cardinal reserves the right to incorporate engineering changes/enhancements to the software. These changes shall be provided to Customer at no additional charge. Customer agrees to install any changes in accordance with instructions provided by Cardinal. The Client Support Representative will notify the client of said engineering changes and provide the telephone support necessary to install the changes. This agreement does not cover any on -site installation which may be required by the client. Cardinal will repair or replace any software product deemed by Cardinal to be faulty or defective as a result of engineering or technical services provided by Cardinal. Any custom changes or modifications to software requested by Customer will be at an additional charge. EXCLUSIONS The Total System Support Package excludes support of the following items: 1. Repair of damage or increase in service time caused by failure to continually provide a suitable installation environment with all facilities prescribed by the applicable Cardinal installation manual. 2. Repair of damages or increase in service time caused by the use of the Equipment for other than data processing purposes for which designed. 3. Repair of damage caused by accident or disaster which includes, but is not limited to fire, flood, submersion in water, wind, lightning, transportation subsequent to delivery, or force majeure. 4. Repair of damage or replacement of parts caused by sabotage, neglect, misuse, as a result of impact or droppage, or other harsh treatment not consistent with the Equipment's intended use. 5. Inspection of altered Equipment, repair of damage, or increase in service time caused by alterations not authorized by Cardinal, which alterations include, but are not limited to, any deviation from Cardinal's physical, mechanical or electrical Equipment design. 6. Service time and materials associated with the rearrangement or relocation of equipment. 7. Repair or replacement of case parts, broken glass or damage as a result of broken glass. 8. Repair or replacement of external cables, batteries, carrying case, or other consumables. 9. Additional custom changes or modifications to software specifications, functionality, or features as requested by Customer. ADDITIONAL TERMS AND CONDITIONS EXCUSABLE DELAY. Cardinal shall not be liable for any delay in the event Cardinal's business is interrupted because of strikes, labor disturbances, lockout, riot, fire, Act of God, natural disaster or the public enemy, or any other cause, whether like or unlike the foregoing, if beyond the reasonable ability of Cardinal to control. INVALIDITY. The invalidity in whole or in part of any portion of this contract shall not affect the validity of any other parts hereof. INDEMNITY. Customer agrees to indemnify and hold Cardinal harmless of and from any and all claims, actions, causes of action, suits, judgments, costs and expenses, including attorneys fees, relating to property damage (including damage to any goods into which Cardinal Tracking, Inc Page 2 of 4 Customer's goods or services are incorporated), personal injury or, any other claim of damage arising from defects in products or workmanship, violation of any Federal, State or local law or ordinance (including but not limited to Federal Fair Labor Standards Act, and any law relating to protection of intellectual property), or negligence of Customer, its agents, servants, employees, officers, directors, representatives and invitees. LIMITED WARRANTY. Cardinal warrants that after installation and acceptance of the Software Product ( which acceptance shall not be unreasonably withheld by you) (a) the Software Product will perform substantially in accordance with Cardinal's online manuals for a period of one year from the date of acceptance by you, and (b) any support services provided by Cardinal shall be substantially as described in applicable online or written materials provided to you by Cardinal, Some states and jurisdictions do not allow limitations on duration of an implied warranty, so the above limitation may not apply to you. To the extent allowed by applicable law, implied warranties on the Software Product, if any, are limited to one (1) year. THIS WARRANTY SHALL NOT BE EFFECTNE UNTIL YOU HAVE ACCEPTED CARDINAL'S LICENSE AGREEMENT AND FULFILLED YOUR OBLIGATIONS PURSUANT TO SECTION 10 OF THE LICENSE AGREEMENT TO FULLY INFORM CARDINAL OF YOUR SYSTEM CONFIGURATION AND COMPONENTS AND TO PROMPTLY ADVISE CARDINAL OF ANY CHANGES THERETO. This limited warranty gives you specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction. NO OTHER WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW CARDINAL AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON -INFRINGEMENT, WITH REGARD TO THE SOFTWARE PRODUCT, AND THE PROVISION OF OR FAILURE TO PROVIDE SUPPORT SERVICES. CUSTOMER REMEDIES. Cardinal and its suppliers' entire liability and your exclusive remedy shall be, at Cardinal's option, either (a) return of the price paid, if any, or (b) repair or replacement of the Software Product that does not meet Cardinal's Limited Warranty and which is returned to Cardinal. This Limited Warranty is void if failure of the Software Product has resulted from accident, abuse or misapplication. Any replacement of Software Product will be warranted for the remainder of the original warranty period, or thirty (30) days, whichever is longer. ALTERNATIVE DISPUTE RESOLUTION. If a dispute arises from or relates to this Agreement or the breach or alleged breach thereof, and if the dispute can not be resolved through direct discussions, Customer and Cardinal agree to endeavor to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Rules before resorting to arbitration. Pending the outcome of mediation, either party may apply for the emergency appointment of an arbitrator to obtain interim relief under the Interim Relief Rules. Any unresolved controversy or claim arising from or relating to this Agreement or any breach or alleged breach thereof shall be settled by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules (including its Emergency Interim Relief Rules), and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. If the parties agree, a mediator involved in the parties' mediation may be asked to serve as the arbitrator. The requirements of filing a notice of claim with respect to the dispute submitted to the mediation shall be suspended until conclusion of the mediation process. If the amount in controversy exceeds One Hundred Thousand Dollars ($100,000.00 U.S.), the arbitration proceedings shall be conducted before a panel of three neutral arbitrators, consisting of at least one attorney or judge and two persons having expertise within the United States software industry. The arbitrator(s) shall not have the authority to award consequential or punitive dam_ ages, but may award injunctive relief, reasonable attorney fees and arbitration costs, in lieu of or in addition to any other relief granted. Arbitration shall be conducted within the Dallas/Fort Worth, Texas metropolitan area. The arbitrator(s) shall provide a reasoned opinion on request of either party, and a transcript of the proceedings, including sworn testimony, shall be kept. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL CARDINAL OR ITS SUPPLIERS BE LIABLE FOR.. ANY SPECIAL,,,.._ INCIDENTAL, INDIRECT OR CONSEQUENTIAL_ DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS OR REVENUE, OPERATIONAL INTERRUPTION, LOSS OF DATA OR OTHER INFORMATION FAILURE OF YOUR EQUIPMENT NETWORg OR SOFTWARE NOT PROVIDED BY CARDINAL OR ANY OTHER PECUNIARY LOSSIARISING OUT OF THE USE OF OR INABILITY TO_ USE THE_ SOFTWARE PRODUCT OR THE PROVISION OF OR TO PROVIDE SUPPORT SERVICES, _ � CES, EVEN IF CARDINAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE,.,_ CARDINAL'S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU _FOR THE SOFTWARE PRODUCT OR U.S. $5.00. Because some states and jurisdictions do not allow the exclusion or limitation of liability, the above limitation may not apply to you. EXPORT PROHIBITED. You may not export or re-export this Software Product, any part thereof, or any process or service that is the direct product of the Software Product (collectively the "Restricted Components") to any country, person or entity subject to U.S. export restrictions. You agree not to export or re-export any of the Restricted Components (i) to any country to which the U.S. has embargoed or restricted the export of goods or services, which currently include, but are not necessarily limited to Cuba, Iran, Iraq, Libya, North Korea, Cardinal Tracking, Inc Page 3 of 4 Sudan and Syria, or to any national of any such country, wherever located, who intends to transmit or transport the Restricted Components back to such country; (h) to any person or entity who you know or have reason to know will utilize the Restricted Components in the design, development or production of nuclear, chemical or biological weapons; or (iii) to any person or entity who has been prohibited from participating in U.S. export transactions by any agency of the U. S. government. You warrant and represent that neither the BXA nor any other agency of the U.S. government has suspended, revoked or denied your export privileges. TIME OF ESSENCE, Time is of the essence in the performance of this Agreement. NO WAIVER No waiver of any default shall constitute a waiver of any subsequent default. BINDING EFFECT, NO ASSIGNMENT. This Agreement is binding upon and inures to the benefit of the successors and assigns of the parties hereto; provided, however, no assignment shall relieve Customer of the obligations undertaken by Customer herein, Customer shall not assign this Agreement without written consent from Cardinal. FINAL AGREEMENT. This Agreement supersedes all prior written or oral understandings, agreements and representations concerning the subject matter hereof. AMENDMENT, WAIVER. Neither this Agreement nor any of the terms hereof may be terminated, amended, supplemented, waived or modified except by a written instrument signed by all the parties hereto. HEADINGS. The headings of the various sections in this Agreement are for convenience of reference only and shall not modify, define, expand or limit any of the terms or provisions hereof. GOVERNING LAW VENUE. THIS AGREEMENT SHALL BE CONSTRUED IN ACCORDANCE WITH AND GOVERNED BY THE LAWS OF THE STATE OF TEXAS AND OF THE UNITED STATES OF AMERICA. THIS AGREEMENT IS MADE AND IS PERFORMABLE IN THE CITY OF FLOWER MOUND DENTON COUNTY TEXAS AND CUSTOMER WANES THE RIGHT TO BE SUED HEREON ELSEWHERE, ALL SUMS OF MONEY DUE AND PAYABLE UNDER THIS AGREEMENT SHALL BE PAID TO SELLER AT 1825 LASEWAY DR. SUITE 100 LEWISVILLE TEXAS 75057. Cardinal Tracking, Inc Page 4 of 4 7. References Proposer shall provide a minimum of three (3) references where Proposer has performed similar to or the same types of services as described herein. Reference ## 1: Client / Company Nance, City of Keller Police Department Contact Name: Bobby Cure Contact Title; Traffic Unit Supervisor PH: 817-743-4551 EM: bcure@kellerpd.com Date and Scope of Work Provided: User Since October 2004. They use Symbol 8860 handhelds. Reference #2: Client / Company Name: Town of Argyle Police Department Contact Name: William Tackett Contact Title: Chief of Police PH: 940-464-7254 : wtackett@argyletx.com Date and Scope of Work Provided: User Since January 2004. They use our Laptop version of MobileCite. Reference #3: Client / Company Name: City of Richland Hills Police Department Contact Narr e: George Worledge Contact Title: Commander PH: 817-299-1880 EM: gworledge@richlandhills.com Date and Scope of Work Provided: User Since January 2005. They use our Laptop version of MobileCite. City of SouthlaRe RFP0611AI05GG60031 S 18 MobileCite" is a complete automated citation issuance system enabling police officers to quickly and efficiently issue any type of citation utilizing a handheld Pocket PC or Laptop computer. The officer simply scans the violator's drivers license using the mag- card or bar-code reader to instantly populate all associated data fields. Completion of the remainder of the citation is made fast and easy by use of drop-ciown menus and check boxes. The statute number and fine amount (if desired) is automatically inserted based on the violation chosen. Multiple violations can be issucci on a sin- gle citation and a combination of actual violations and warnings can.be included on a single citation, if another citation is required for an additional violation, MobileCitCT11 retains all information from the previous citation and allows the officer to simply select a new violation. MobileCite— can capture the defendant and officer signatures. The citation is printed from the handheld or laptop in seconds using a wireless or direct connection to Zebra's rugged RW 420 Mohile Printer. Easy data synchronization and open architecture system design allows for interface to any existing court or police records manage- ment system. Cardinal Tracking has been designing and delivering automated citation issuance systems since 1985. Our popular TickcTrakT" parking enforcement system is used by hundreds of municipal police departments, colleges, and universities in the United States and Canada. Cardinal has a solid reputation for standing behind every system with hands-on installation, comprehensive training, and on- going customer support. Swiping the violator's drivers license instantly populates 23 data fields on the citation. CARDINAL Cardinal Tracking, Inc. 1825 Lakeway Drive, Suite 100 Lcwkvillc, Texas 75057 800.785.3833 www,cardinaltracking.com The first rugged enterprise digital assistant The flagship MC70 Enterprise Digital Assistant (EOA) is a rugged handheld mobile device that incorporates a mobile phone, PEA, computer, scanner and imager in a single unit designed for the rigors of all -day, everyday usage. This compact, lightweight device combines multi -mode wireless networking, voice and data communications, and advanced data capture in an enterprise productivity tool that can support nearly any application in any environment. Superior voice functionality includes outstanding acoustic performance and voice quality, handset, headset and speakerphone modes, as well as push to talk capability {if supported by your WLAN application or WWAN carrier). Your mobile workers will have everything they need to increase productivity and efficiency inside and outside your four walls —from field workers reading meters and repairing equipment to drivers delivering packages, hospital workers checking lab results and medication orders, and more. Rugged construcfion delivers a lorry TCO The industry leading innovative mechanical design and technology platform offer superior construction and expandability, delivering outstanding investment protection and a low TGO. Engineered to withstand rigorous use in extreme environments and working conditions, the MC70, including the internal WLAN and external WWAN antennas, can endure multiple drops, a wide range of temperatures, moisture, dust and more and still deliver reliable performance. 1 I �T1�IT1T%� t• r TI ►1A /-1 I The MC70 offers robust and cost-effective anytime, anywhere voice and data connectivity. For workers outside of your facility, support for eGPRS (EDGE) networks delivers global coverage, fast wireless data speeds that enable rich applications, and enterprise level security. Inside your facility, the MC70 connects to your wireless LAN for voice and data communications, providing better control over wireless WAN usage and costs. And wireless PAN functionality, via Bluetooth, further increases employee productivity through wireless printing and more. Reduce the cost and complexity of mobility The versatile, effective MC70 is a smart investment, providing a cell phone, POA and more - all in a single rugged device. Capital expenditures and IT support costs are significantly reduced. Superior manageability enables you to easily and remotely provision, track and support all your MC70 devices from one central location through Symbol's Mobility Services Platform. A full suite of accessories provides maximum application flexibility. And comprehensive maintenance and support services — required for even the most rugged products — ensure maximum uptime and value for your investment. For more information on the MC70, contact us at +1.800.722.6234 or +1.631.738.2400, or visit us on the web at: www.symbol.com/mc70 .Mboi The Enterprise Mobifity Company - Communication and Serial and USB v1.1 charging cables, printer cables, Charging Cables: vehicle charging cable, power/charging cable Battery Chargers: 4-slot battery charger 11X and 2XI, universal battery charger {requires adapters for 1X and 2X capacity batteries] Vertical -specific Snap -on magnetic stripe reader, snap -on trigger handle, attachments: rigid case Electrical Safety: Certified to ULI cUL 60950-1, IEC I EN60950-1, EMIlRFI: USA: FCC Part 15 Canada: ICES 003 Class B Europe: EN55022 Class B, EN 55024, EN60601-1-2 Australia: ASINZS CISPRA 22 For countries outside USA, Canada, European Economic Area, Japan or Australia consult your local Symbol representative Rapulatary Electrical Safety: Certified to ULI cUL 60950-1, IEC / EN60950-1 WLAN and Bluetooth: USA: FCC Part 15.247,15AD7 Canada: RSS-210 EU: EN 300 328-1, EN 301 693 Japan: ARIB STD-T33, ARIB STD-T66, ARIB STD-T71 Australia: ASINZS 426E Quad Band eGPRSI GSM Glohal:3GPP IS 51.010, GCFapproved module (850, 9CD, 1BCD and USA: FCC Part 22 , Part 24 900 bands): Canada: RSS-132,RSS-133 EU: EN301 511 Australia: ASIACIF S 018, AS TS 001 RF Exposure: USA: FCC Part 2, FCC UET Bulletin 65 Supplement C Canada: RSS-102 EU: EN 50360 Australia: AS/NZ 2772.1, ARPANSA EMIIRFI: North America: FCC Part 15 Canada: ICES 003 Class B EU: EN55022 Class B, EN 301 489-1, EN 301 489-7, EN 310489-17, EN 60601-1-2 Australia: ASINZS CISPRA 22 Laser Safety: IEC Class2lFDA Class II in accordance with IEC60825-11EN60825-1 For countries outside USA, Canada, European Economic Area, Japan or Australia consult your local Symbol representative Warranty The Symbol MC70 is warranted against defects in workmanship and materials for a period of 12 months from date of shipment, provided thatthe product remains unmodified and is operated under normal and proper conditions. kk g Intel 9 i 4 t MobileF1 Windows Mobile° 9c[iaM° 4-slot battery 'toaster A full suite of accessories provides convenient charging of MC70 devices and batteries as well as customization for a variety of vertical applications, from trigger handles that increase user comfortto magnetic stripe readers that enable on -the -spot credit card processing, and more. Wireless Printers Add Versatility to Printing Tasks on the Open Road Designed for the Road Warrior, the Zebra RW 420T" is a mobile printer ideal for printing delivery receipts and invoices on the go. Its modular design allows users to choose among wireless options, card readers, and integral accessories such as vehicle mounts for simplified route printing. Its convenient vehicle mounting and charging options as well as its user - intuitive interfaces and angled display allow for easy use while on the go! Irghtweigh# printers can wr#hstand M ar"$h demands of. nurnb:er of Rough and Ready Durability for Reliable Printing saute accDurt#rrg Arid field service Uniquely designed for harsh outdoor environments, the RW 420 prmtrngapplrcatinns, including:, endures extreme temperatures and weather conditions. Bounce • Invoices it in the truck, carry it in the rain, drop it to the pavement, i• I7e{eery Rcerpts and expect the same performance day in and day out. • Service Estimates • Sales`drders • ]nventary Management x An N LE.. Ln O J D O Nva)E CA E O c C a acza) � o UI—U =)Q❑U .c ULL TNri O O EL� E m U LL .. as o c O O O U [L CJ cA CJ o E 0 U coo to co N N cc o � CL 0 o � DRD � N! LL O r- D y d o V E C a°a o oa o (D M a a .c N a U. aj a Q 0 o = v a) -O N O O O® } [� • v U N Q N N ca C c O O o c O p o o x v ID E O cc �... Q o •® cA o N �. _ � p 0 0 0 v O: 5 O a 0) 'oCl) c U U O "® CO Cif co Q CO a) a) +� `O CD Q -Q<<<<Q OL CI)U V)U CO 1® � ® C CO , CL � C xx®O a) - (D cm r4 E ocn Tt C C2 Z} Q _e � tt L 0 O (z O cn (DU ❑ >- M a) a) r_ N❑ m m Z L W� m cv[(>D< (z o®O 0 U)ZaCt�f2�p2 L!1❑❑❑ to Q CO t d1 (Dom E 2 p i L Q) O * RS N O •O z i EQ � co 'Op • N �* a? fD Ri 65 L3 is �3 a) O O O O L O f ®©® Z x x x J ®1 -j 3� CA f�l 0 Q.. -� W W W ❑ ®❑ LL1 aC U [/) CONCLUDING REMARKS: Cardinal Tracking pioneered the use of handheld touch -screen computers for issuing citations in 1985. Over the past two decades of designing software for our clients, we feel there are a number of significant areas that set us apart from our competitors. We hope the City of Southlake will consider the following factors in their evaluation process: Software Philosophy: In designing handheld software for over 20 years, we have learned from some of our mistakes back in the early days. Instead of designing "custom versions" of our software for each client, like many of our competitors still promise to do, we came up with a better way. Our software is designed to be highly configurable by the client. For example, we allow agencies to easily define up to 25 custom fields to meet their changing needs. Data fields can be designated as "hidden" or "mandatory" by the system administrator and your citation print layout can be changed as you need to. These are only a few examples of how we empower the client to modify the software according to their specific needs without having to continuously go back to the vendor to ask for custom software modifications. Besides "empowering" our clients, this philosophy gives us a major advantage over our competitors — we maintain "ONE" version of our software. We always strive to add'new features and enhancements to our software based on client input. Because we don't have to maintain multiple versions of our software, we are in a position to quickly release new versions to our entire client base. Compare this to those companies that promise to customize your software anyway you want. That company is now maintaining, and alpha testing, and beta testing, and de -bugging as many versions of the software as they have clients. Software Features: What makes MobileCite different from other systems? Besides our intuitive, officer friendly handheld software, it's our Base PC Software and Advanced Handheld Communications Software. All drop -down menu choices on the handheld are defined and modified on a PC workstation by the MobleCite System Administrator. Once the changes are saved, MobileCite creates a new "xml configuration file" that is automatically sent to all handhelds the next time they synchronize their data. Each time you download (or synchronize citation data), MobileCite's communication software checks to see if there is a newer version of the configuration file, print definition file, violation file, and even the MobileCite exe file. If newer files are detected, they are automatically sent to the handheld in a matter of seconds. This means that your System Administrator does not have to worry about whether all of the handhelds have the most current files loaded — MobileCite does it for you! The MobileCite Base Software also allows you the ability to define up to 25 custom data fields at any time, without having to request the changes be made by your system vendor. The custom fields can be defined as (1) Checkboxes, (2) Text Entry Fields, or (3) Pre -Defined Drop Down List. You can even define any data field as "Hidden" or "Mandatory". While Cardinal's installation team will work with you to initially design your citation layout and your handheld screen displays, you have the confidence of knowing you have the power to change these as your needs change in the future. Interface Expertise Many of our MobileCite clients utilize Incode's Court Records System so we have successfully proven our ability to interface to Incode time and time again. We have a good working relationship with Incode's staff. Over the years we have successfully written interfaces to hundreds of municipal and university systems. Warranty Cardinal Tracking Inc. warranties the software for 1 year from the installation/completion of the project. Cardinal Tracking Inc. transfers all manufacturer hardware warranties upon delivery of product. The standard Symbol (Motorola) and Zebra warranty is 1 year for handhelds and printers. All peripheral devices are covered by a 90 day warranty (chargers, batteries etc...). Location Cardinal's corporate offices are located in Lewisville near the intersection of I35 and Corporate Drive. This means our personnel are approximately 20 minutes away from your agency. Experience and Knowledge It seems several companies have recently jumped into the Automated Citation Issuance System Market, without any real experience in dealing with Texas Municipal Courts and Texas Police Departments. Besides that fact we have been designing, installing, and supporting handheld citation issuance systems for 20 years, we are a Texas Based Company. Because we also market our own Police Records Management System, and Municipal Court Records Management System, and the large majority of our clients are in Texas, we maintain a working knowledge of Texas laws and legislative requirements. If the State mandates a change that affects MobileCite, you can rest assured we will quickly make the necessary modifications to the software if necessary. We also have a several former Texas Police Officers and Administrators on our staff including a former Texas Police Chief. Cardinal has been supporting the following groups for a number of years: The Texas Municipal League, Texas Police Chiefs Association, Texas Police Association, Texas Municipal Court Clerks Association and the Texas Association of Governmental Information Technology Managers.