Loading...
WS Item 4Sabre Holdings and City of Southlake: A Successful Partnership Presentation Overview Successful Partnership Elements Sabre Overview Why Sabre? History of Partnership Strategy Intersections Key Outcomes to Date Future Projects and Programs Conclusion / Sabre Recognition Successful Partnership Mutual trust and respect Ongoing exchange of information Agreement on goals and strategies Sharing of rights and responsibilities --Ballen and Moles (1994) Sabre Overview Sabre Holdings connects people with the world’s greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry. Fast facts Industry leader in multiple travel channels Privately held company with revenues of $2.8 billion in 2006 Headquarters in Southlake, Texas More than 9,000 employees in 59 countries Sabre’s Key Brands Why Sabre? History of corporate citizenship Sponsorships Southlake Chamber Employee contributions and corporate match Local Events Carter BloodCare Community participation Southlake Chamber Junior Achievement Meals on Wheels Why Sabre? History of corporate citizenship - education Carroll ISD School District Strategy session Carroll Junior High Career Forum “Technology in Business” at the Carroll High School Hugh O’Brian Youth Leadership session Carroll Education Foundation Annual $5,000 contributions since 2001 Board membership National Merit Host for Foundation’s Celebrity Toast Northwest ISD Largest corporate donor for several years Board leadership History of the Partnership Sabre meets with staff to prepare for City Council Strategy Session City and Sabre discuss model program Follow-up meeting – progress, new liaisons Sabre assists City staff with Strategy Map execution Follow-up – progress report, new ideas Sabre employee meets with Sister Cities group in Japan Sabre leads SMS Assessment at City Director’s Retreat Sabre environmental team shares re: City Green Team Sabre/KERA shares Math program w/Joint Use Cmte. Sabre sponsors Stampede and Art in the Square Sabre volunteers at BooBoo’s Buddies dog park City shares strategy map with citizens Sabre and Southlake envision partnership Initial brainstorm meeting on strategy intersections Follow-up meeting – volunteerism, schools, Sister Cities, promotion City staff tours Sabre Innovation presentation to City leaders at Sabre City Director’s Retreat – Sabre presents on SMS City opens Sabre Virtual Library Sabre consults with staff on Strategy Map Sister Cities group tours Sabre;dance troop performs Sabre receives Chamber’s Employer of the Year award 2008 2007 2006 Strategy Intersections Live Our Core Values The City of Southlake provides municipal services that support the highest quality of life for our residents and businesses. We do this by delivering outstanding value and unrivaled quality in everything that we do. Fulfill Our Mission Promote Learning and Growth Provide Financial Stewardship Serve Our Customers B5 Optimize use of technology B4 Provide high quality customer service Manage the Business Safety Mobility Infrastructure Performance Management Quality Partnerships and Security and Service Delivery Development and Volunteerism Deliver on Our Focus Areas Integrity ● Innovation ● Accountability ● Commitment to Excellence ● Teamwork Key Outcomes: Organizational Development (L1) Strategic Management System Balanced Scorecard Self Assessment Organizational Values Values Management Initiative Key Outcomes: Best Practice Sharing (B1) Innovation session Environmental initiatives City: Green Team Sabre: LEED Silver Award, Campus-wide recycling program Wellness program City: Healthy Hearts in Southlake Parks Sabre: Men’s Fitness – one of 15 “Fittest companies in America” Key Outcomes: Marketing Southlake (C4) Relocation information to Sabre’s HR department Metroport Boardroom Program panels Testimonial to Dallas Chamber / prospective relocating companies Use of “Southlake” as headquarters Cooperative marketing and advertising DFW 114 West Corridor Dallas Business Journal supplement Key Outcomes: Collaborative Efforts (B2) Virtual Library First virtual library in a corporate site nationally Only one in Texas 502 Sabre cardholders 3% of total cardholders 10,000 items delivered last year 4% of total circulation Key Outcomes: Community Projects (L5) Volunteerism BooBoo’s Buddies Dog Park Science fairs Stampede 5K runs Art in the Square Dragon Classic WineDiscovery Sister Cities Meeting in Japan Tour of Sabre headquarters in Southlake Future Projects & Programs (B3) Model Program Additional partnerships between City and Southlake stakeholders Volunteerism Bob Jones Nature Center, etc. Adopt a Street Green Team & Wellness Program Development 5 year LEED Certification celebration Conclusion Sabre Recognition “Whereas, in April 2006, Sabre Holdings and the City of Southlake began a partnership for mutual benefit that has resulted in strong volunteerism by Sabre employees, cooperative marketing, promotion and advertising, participation in Sister Cities events, and Sabre Corporate mentorship to city employees in the areas of strategic planning, innovation, and environmental initiatives”