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Item 10A)U CITY OF SOUTHLAKE MEMORANDUM July 30, 2008 TO: Shana Yelverton, City Manager FROM: Kevin Hugman, Director of Human Resources SUBJECT: Extend City business hours and adopt employee alternate work scheduling Action Requested: No action is requested. This item is to discuss with City Council staff's intent to implement extended City business hours and to adopt a flexible work scheduling policy for employees. Staff will brief the City Council on the plan and answer questions. Background Information: Several recent trends have combined to bring the issue of flexible employee work schedules to the forefront of discussion. For example: • Governments, including the City of Southlake, continue to explore ways to make themselves more accessible and convenient to citizens. Traditional service delivery methods are being challenged and pressure to increase delivery of local government services continues to mount. City business hours of 8a -5p can conflict with citizens own working hours, requiring them to take time off to conduct business at Town Hall when needed or arriving just prior to 5p before closing. This has been especially notable in high customer service areas such as municipal court and community services (recreation program registration). • Human Resources trade publications continue to cite the need for new and innovative, especially low to no -cost, methods to recruit and retain employees. Filling work force vacancies will demand more than the traditional compensation /benefit package that employers can offer. Greater emphasis is placed on work/life balance by employees than ever before. • Recent increases in fuel prices have placed immediate burdens on employees faced with rising non - discretionary expenses. Reduction in fuel usage can alleviate this financial impact, • especially those hardest hit because of income and/or commute distance. • Reducing the number of employee trips can also assist in alleviating traffic congestion and environmental concerns. A recent article in the Fort Worth Star - Telegram (June 9, 2008) noted that Shana Yelverton, City Manager July 30, 2008 Page 2 the North Central Texas Council of Governments (NCTCOG) is considering plans to encourage employers to cooperate with anti - congestion efforts by offering incentives to employees to reduce the number of vehicle trips. The Alternate Work Schedule policy will not change any existing City policies; it will supplement current policies and provide additional guidance for departments in adopting alternate work scheduling. Each department is responsible for providing customer service as appropriate with extended City business hours, but is not required to work four ten -hour days. Employees will be given the opportunity to request an alternative work schedule, subject to supervisor and director approval and the business needs of the department. All departments have discussed the proposed policy with their employees and have formulated plans within their departments to adopt alternative works schedules as appropriate Financial Considerations: No additional costs are anticipated. Citizen Input/ Board Review: NIA Legal Review: The City Attorney has reviewed the Alternate Work Schedule policy. Alternatives: As may be discussed by City Council. Supporting Documents: Article, Fort Worth Star- Telegram, June 9, 200E Alternate Work Schedule Policy Staff Recommendation: Staff is prepared to discuss the plan and answer questions from City Council. NEWS CLIPPING Source : Star - Telegram Date: Monday June 9, 2008 THE ROAD�WARRIOR E oy g can help '.'reduce =By GORDON DICKS odic kson @star- telegrarn:corn`, Major employers may soon be asked to j9in the battle'. against gridlock North Texas roads Regional planners hope to persuade cities to adopt ordinances .that would require - companies with 100 or rimore employees io cooperatewith anti - congestions ef- forts.. How? Businesses .can'help. in many ways, officials say,. such as .four -day. vrorkweeks, free bus and rail passes, incentive pay for bikingto:wark and permis- sion to work from home. In 'other words, anything to reduce the number of cars on a given roadduring peak hours. In the past, convincing employers of the "need to .al ter employee work schedules has been'a hard sell. But . the North Central Texas, outicil of Governments; the .. region's official planning body, could make coopera Lion from businesses a condition of.a road receiving •future funding, "We'll:'finally.have their interest when were build ing 'a .project right outside their door," said Michael Morris, transportation director for the council of gov- ernments. 'Mom's believes thai . many employers will see the benefit of removing g traffic om`work'zones. For . One ' thing, less traffic can shave.years off the tirne.ineeded to'get:#he wPrk:done. Butit's up�to elected leaders in North Texas cities to` push for the idea;;Morri's said. In August or Septeml ?er, `, Regional planners say employers can help pre - 'regtohal- plannets wMl, present-the`ideato the Regional vent gridlock by offering.four -day workweeks, Transportatidn"Coimcil, a 40 - r6eir ber policy grpup incentive pay for biking to work; free transit , ;}Wa u of elected,city, and council officials. passes and telecorhmuting. S•T /PAUL MOSELEY If the counciL approves the' policy, cities across'.: North.texas will'.then be asked to approve ordinances n® Honkin' Mad, putting it into effect r ®For more transportation and traffic coverage, checki out, GORDON DICKSON, 817 -¢85 -3816 star- telegrani.Com/blogs traffic Meetings -thiis : week The North Central 'Texas Council of Governments (wwwxcteog.org) is Welding public meetings this week to discuss a'variety of transporta - tion planning issues,•including a &ingestion- management plan that woulderequire.large employ- er's to help get vehicles off the streets during travel'peri- o ds. To learn more, attend one of these meetings: X 10 a.m. Tuesday,'Nortb Central Texas Council of Governments, 616 Six Flags Drive ,Arlington.. ■ 6:30 p.m. Tuesday, lntermodal Transportation Center, 100o Jones St., Fort Worth. Source: North Central Te)las Council of ls., riiments ' Already helping A sOiple of companies recog- nized hstyearEfor helping work- ers find alternatives to driving to work alone: . ■ American Airlines Southern Reservation Office ' Helicopter Textron ,a Harrls Method ist ! Fort Worth Hospital 0 Renaissance Worthington Hotel ■ Texas Christian University. Police; gepartment , Source: North Texas Clean �it Coalition's Best Workplaces for Commuters City of Southlake Personnel Policies Section Wage and Salary Administration Topic: Alternate Work Schedule Effective Date August 11, 2008 Approved By : City Manager 1.0 Purpose In order to maintain a high level of responsiveness to the City of Southlake and its citizens, it is important that employees follow established work hours, avoid tardiness and unauthorized absences, and follow reporting requirements. The City of Southlake reserves the right to establish official work hours for any position to ensure accomplishment of the City's mission. Where operational demands allow, the City encourages alternate work schedules to reduce energy consumption and allow employees greater flexibility in balancing work and personal needs. 2.0 Applicability This policy applies to all regular, full -time employees of the City, except where otherwise noted. 3.0 Policy This policy supplements the provisions of Chapter 4, "Wage and Salary Administration" (as revised by Resolution No. 03 -043) of the City of Southlake Personnel Policies and Procedures. Section 17 Work Schedules Section 17.1 General Provisions: A. Work Periods (1) The City complies with the regulations of the Fair Labor Standards Act (FLSA) and has adopted a 40 -hour work period for all non - exempt employees, except for certain sworn fire and police personnel. The work period begins Sunday at 12:00 a.m. and ends the following Saturday at 11:59 P.M. Alternate Work Schedule Policy 2005 -07 -29 7/30/2008 Alternate Work Schedule Effective: August 11, 2008 Page 2 of 3 (2) Fire and Police: The City has adopted alternate work schedules as allowed by the FLSA (Section 207(k)) for certain fire and police personnel. The approved work period is defined in the Department of Public Safety General Orders. (3) Non - exempt employees who work in excess of the FLSA maximum hours are subject to overtime compensation as per the requirements of Chapter 4, Section 8 "Overtime." B. General Business Hours: All offices of the City that provide customer service, except those for which special hours have been established, shall be kept open continuously from 8:00 a.m. until 6:00 p.m., Monday through Friday, except for established City holidays. The City Manager may close City offices due to inclement weather or other emergency as may be determined in accordance with the City's policies. Section 17.2 Alternate Work Schedules A. Compressed Work Week I Flex Work Schedule: (1) Subject to operational requirements, regular full -time employees may be permitted to work an alternate schedule that allows the employee to work four 10 -hour workdays per pay period in lieu of the traditional five 8 -hour workdays. L Regular full time employees scheduled to work on a City holiday shall receive holiday pay equivalent to eight (8) hours, regardless of the number of hours that the employee may have been scheduled to work. (2) Any significant change in an employee's work schedule must be agreed to in writing by the supervisor and the employee, and must be approved by the Department Director. A copy of the signed work schedule shall be forwarded to Human Resources. L The Department Director has final approval of flex schedules, including desired flex days. ii. No alternate work schedule will be approved that has the potential to unduly increase the City's overtime pay liability. (3) The City Manager or Department Director may cancel or suspend an employee's alternative work schedule privileges at any time, for any or no reason. (4) Employees may be required to depart from the approved alternate work schedule as necessary to work additional hours, attend training, or for other business purposes as determined by the City. (5) Daily and weekly work schedules may be modified at the City's discretion to meet changing operational needs. Alternate Work Schedule Policy 2008 -07 -29 7/30/2008 Alternate Work Schedule Effective: August 11, 2008 Page 3 of 3 (6) Non- exempt employees are subject to the policies of Chapter 4, "Wage and Salary Administration," Section 8 regarding overtime and performing work outside of normal working hours without supervisor approval. B. Telecommuting (1) Telecommuting is a flexible work arrangement that allows an employee to work at home or at another satellite location (which is linked, usually electronically, to a central office) during some portion of the workweek. Telecommuting is best suited for jobs that require independent work, little face -to -face interaction, concentration, a measurable work product, and output -based (instead of time - based) monitoring. (2) Subject to operational requirements, department directors may approve telecommuting for exempt employees. (3) Non- exempt employees shall not be authorized to telecommute. Alternate Work Schedule Policy 2008 -07 -29 7/30/2008