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Item 4G M E M O R A N D U M August 11, 2009 To: Shana Yelverton, City Manager From: Ben Thatcher, Assistant City Manager Subject: Item 4G, Approve revisions to the City of Southlake Strategy Map. Action Requested: Approve revisions to the City of Southlake Strategy Map as presented. Background Information: This item incorporates two changes to the City’s strategy map. First, staff is proposing definitions for each of the City’s focus areas. At the last City Council strategic retreat, back in January, the City Council asked Staff to propose definitions for each of the City’s focus areas for City Council consideration. The proposed definitions were created by each of the Focus Area Cabinets and are proposed as the following:  Safety & Security: The establishment and maintenance of protective measures and policies that reduce danger, risk or injury to individuals who live, work or visit the City of Southlake and their property.  Mobility: The efficient movement of pedestrians and vehicles from place to place within Southlake through means such as roads, sidewalks, and trails.  Infrastructure: Capital assets that provide city services within Southlake such as parks, buildings, water, sewer, drainage systems, sidewalks and roadway systems. 1 Shana Yelverton, City Manager Meeting Date – August 11, 2009 Page 2 of 4  Performance Management & Service Delivery: The formalized, results-oriented method used to apply best management practices and fact-based decision making to measure, monitor, and improve performance toward meeting strategic objectives, providing services, and enhancing accountability.  Quality Development: The skillful preparation and execution of plans and policies ensuring an attractive, safe, financially viable and sustainable community for Southlake residents and businesses.  Partnerships and Volunteerism: The active promotion of alliances through community involvement focused on giving time, energies, or talents to individuals and groups for the enrichment of the Southlake community and its strategic affiliations. The second item for Council’s consideration is the addition of a new corporate objective to address the City’s tourism strategy. This has been added under the “Serve Our Customers” perspective on the City’s Strategy Map as objective C5. The exact wording for this new objective, Enhance resident quality of life and business sustainability through tourism, came from the City Council’s June retreat discussion regarding the City’s tourism strategy. Financial Consideration: Not applicable at this time. Strategic Link: The City’s strategy map is the communication tool that articulates the City Council’s overall strategic direction to staff, as well as the community. Revisions to this map will set the priorities for City departments’ business plans and subsequent work plans. Citizen Input/ Board Review: Not applicable at this time. Legal Review: Not applicable at this time. 2 Shana Yelverton, City Manager Meeting Date – August 11, 2009 Page 3 of 4 Alternatives: Alternatives may include: Propose alternative definitions/wording  Maintain the current Strategy Map with no definitions  for the focus areas Supporting Documents: Proposed Strategy Map Staff Recommendation: Approve revisions to the City of Southlake Strategy Map as presented. 3 4