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Item 4P - Memo Item 4P CITY OF MEMORANDUM SOUTHLAK June 16, 2026 To: Alison Ortowski, City Manager From: Sharen Jackson, Chief Financial Officer Timothy Slifka, Purchasing Manager Subject: Item 4P Approve Contract Award for City Banking Services with Frost Bank Action Requested: The purpose of this item is to seek City Council approval to award a contract for City Banking and Depository Services to Frost Bank for an initial three-year term, with the option to renew for two additional one-year terms at the City's discretion. Background Information: In April of 2026, the City issued a Competitive Sealed Proposal (CSP) for banking and depository services. The City's current agreement with Frost Bank is approaching expiration, and Chapter 105 of the Texas Local Government Code requires municipalities to solicit proposals for depository services at least once every five years. The solicitation was advertised in accordance with statutory requirements through the Commercial Recorder and distributed electronically through the City's Bonfire procurement platform. A total of 846 vendors were notified, 36 vendors accessed the solicitation documents, and seven intent-to-bid forms were received. Five proposals were submitted, one of which was determined to be non-responsive. The four responsive proposals were evaluated by a five-member staff committee using the published best-value criteria contained in the solicitation. Evaluation factors included cost, ability to meet service requirements, financial stability and collateral ization capabilities, treasury and cash management services, experience serving similarly sized Texas municipalities, and customer service responsiveness. Following a comprehensive evaluation, Frost Bank was determined to provide the best overall value to the City. Frost demonstrated exceptional financial strength, robust treasury management capabilities, a proven track record serving Texas municipalities, and a high level of customer service that aligns with the City's operational and financial objectives Financial Considerations: Estimated monthly banking service fees are approximately $1,700. These fees are expected to be substantially offset through earnings credits generated by the City's account balances. Strategic Link: Focus Areas: Safety & Security, Performance Management & Service Delivery F1 — Investing to provide & maintain high-quality public assets B1 —Achieve strong outcomes through continual evaluation and pursuit of better practices that improve core business operations period B2 — Collaborating with select partners to implement service solutions Citizen Input/ Board Review: None Legal Review: Attorney reviewed original proposal documents as to form. Alternatives: Deny approval, reject all proposals, or re-solicit City banking services. Supporting Documents: Contract documents. Staff Recommendation: Approve the contract award for City Banking and Depository Services to Frost Bank. Request for Proposal RFP2601B200NB260009 BANKING SERVICES May 15, 2026 PRESENTED TO: City of Southlake, Texas Timothy Slifka, Purchasing Manager, CPPO, CPPB 1400 Main Street, Suite #270 Southlake, Texas 76092 PRESENTED BY: Jordan Whitfield Assistant Vice President 640 Taylor Street, Suite 1000 Fort Worth, Texas 76102 Frost -'- Frost 24► 640 Taylor Street,Suite 1000 Fort Worth,Texas 76102 May 15, 2026 City of Southlake,Texas Finance Department-Treasury Division Timothy Slifka, Purchasing Manager, CPPO, CPPB 1400 Main Street,Suite#270, Southlake,Texas 76092 Dear Mr.Slifka, Frost is offering banking services for City of Southlake for an initial three-year term beginning June 1, 2026, and ending September 30, 2029, with the option to extend for two (2) additional one-year terms under the same terms and conditions. The following proposal outlines efficient and cost-effective banking solutions we provide to support the unique financial goals of your business. As a leading financial services provider working with clients across Texas and a legacy spanning over 158 years, Frost is a trusted partner that can work with you to fulfill the banking needs of City of Southlake. We pride ourselves on the strong relationships built across the communities we serve and are dedicated to bringing you exceptional and award-winning service. Our banking philosophy, rooted in the core values of integrity, caring and excellence, uniquely positions our banking strategy in the marketplace. Frost has accomplished the following: • Throughout the past 158 years,we have never sought, requested or accepted financial assistance. • Levels of capital consistently exceed all regulatory levels to maintain a well-capitalized rating—the strongest capital rating for financial institutions. • Recognized year after year for service excellence by service industry surveyors including Greenwich and J.D. Power. We offer personalized banking solutions by establishing long-term relationships focused on fulfilling the needs of organizations like yours with Frost performance-driven products and services.As part of this offering, based on the proposed Earnings Credit Rate(ECR), balance levels, and transactional volumes,we do not expect fees to be incurred.Additionally,the City has been in fee-free position for an extended period of time, reflecting our consistent approach to providing a cost-efficient solution. We would also like to highlight two key enhancements in our proposed pricing structure - an increase in ECR and interest on balances maintained at Frost, commonly known as Interest on Checking(IOC). Relative to prior terms, we are offering a 25 basis point increase in ECR, reflecting improved value and competitiveness.Additionally, our IOC will be priced at T-Bill minus 100 basis points, providing an attractive balance of liquidity and return. These enhancements demonstrate our continued focus on delivering both strong service and meaningful economic benefit to the City. Upon award of contract,we will offer waived analysis fees for the first three months, in addition we will provide the initial order of deposit bags,slips, and endorsement stamps at no charge through our Frost exclusive vendor. One element of this proposal includes competitive introductory pricing, with our offer remaining valid for 90 days from the submission date. We are dedicated to ensuring a seamless experience with Frost and supporting your needs. Please review the proposal and let us know if you have any questions. Thank you, '' / 6t//6� Jordan Whitfield,Assistant Vice President 5 Jeff Salavarria,Senior Vice President -'- Frost 24► Table of Contents CITY OF SOUTHLAKE FROST INTRODUCTION A About Frost Executive Overview Greenwich Award Product Information Windows, Cutoff Times, Deadlines, and Data Retention RELATIONSHIP INFORMATION B Your Relationship Team Biographies Jordan Whitfield - Relationship Manager Jeff Salavarria - Team Lead Melissa Salmeron - Treasury Management Sales Officer Proposed Implementation Plan REQUEST FOR APPLICATION C RFP Appendix A - Scope of Services Proforma Appendix B - Proposal References Appendix C - Form CIQ Form 1295 - Certificate of Interested Parties Attachment A Signature Page Attachment B Signature Page TREASURY MANAGEMENT FEE SCHEDULES D Commercial Treasury Management Services Safekeeping Services FINANCIAL INFORMATION E Financial Reporting Links Bank Ratings Frost Bank W-9 COMPLIANCE & LEGAL DISCLOSURES F Disaster Recovery Affirmative Action Business Continuity Statement of Commitment Equal Employee Opportunity Policy Certificate of Liability Insurance Frost Security Measures HB89 - CH2270 Merger Acquisition SAMPLE AGREEMENTS & REPORTS G AGREEMENTS Depository Agreement Combined Collateral Agreement Treasury Management Agreement Treasury Management Procedures, Terms and Conditions REPORTS Treasury Connect Account Reconciliation ACH Activity Current Day Wire DDA Ledger Digital Deposit FEDI Positive Pay File Updates Positive Pay Rejects Previous Day BNY Collateral NEXEN Gateway Enterprise SAMPLE STATEMENTS H Bank Safekeeping 2 "FrFrost TAB A FROST INTRODUCTION ��YFA Frost About Frost OUR PHILOSOPHY AND THE FROST CUSTOMER EXPERIENCE The Frost Philosophy is the foundation of our culture,and nothing is more important to us.Simply put,Frost builds longterm relationships with customers based on top-quality service,high ethical standards,and safe,sound assets.We've been doing business this way for more than 155 years,and while much has changed in that time,what will never change are the principles that Frost was founded upon:integrity,caring and excellence.The success of our customer experience has been validated by third parties and in reputation rankings.The service available in our financial center lobbies extends after hours and on weekends with real people answering our 24-hour customer service line,making sure you get the personal attention you deserve.This customer experience is what sets Frost apart from other banks. A CUSTOMIZED APPROACH Our experience helping Texas companies and families dates back to 1868.We learned long ago that everyone has different goals and dreams,which is why we really get to know you and your needs.We work with you to create a customized plan for your financial well-being.With more than$53 billion in assets and more than$67 billion in trust,advisory and brokerage assets(as of Dec.31,2025),Frost has the strength and size to provide a full range of financial services across banking, investments and insurance.That includes a variety of deposit,checking and loan products,as well as our sophisticated treasury management services,leasing,and state-of-the-art online and mobile banking.Frost also offers a variety of insurance and investment services including employee benefits,risk management,trust and estate planning,managed investments and brokerage services. A COMPANY STRENGTHENED BY ITS VALUES One measure of a financial institution is how well it handles tough times.Throughout our history,we have helped customers through all kinds of ups and downs.We were the only one of the top 10 Texas banks to survive the 1980s intact and among the first to turn down government assistance during the 2008 financial crisis.Another measure is a financial institution's commitment to its communities.Everyplace we do business,Frost bankers work to make people's lives better.We're optimistic about opportunities because we have a track record of overcoming challenges. A LEGACY OF INNOVATION What started out in the corner of a San Antonio general store has grown to one of the 50 largest banks in the U.S.by asset size, with a growing number of financial centers serving customers all across Texas.We're renowned for our personal customer service,but Frost has also embraced leading financial technologies to help you reach your goals.Whether your transaction is done online,through our mobile app,with our 24-hour customer service line or in person at one of our financial centers, we'll make sure you get the best customer experience possible. Investment management services and trust services are offered through Frost Wealth Advisors of Frost Bank.Brokerage services are offered through Frost Brokerage Services,Inc.,Member FINRA/SIPC,and investment advisory services are offered through Frost Investment Services,LLC,a registered investment adviser.Both companies are subsidiaries of Frost Bank.Additionally,insurance products are offered through Frost Insurance. Deposit and loan products are offered through Frost Bank,Member FDIC.©2026 Frost Bank. LENDER Investment and Insurance Products:Not FDIC Insured.Not Bank Guaranteed.May Lose Value. R(02/26) -'- Frost 24► Executive Overview Frost understands the unique environment in which you must operate and has over 155 years of experience helping all kinds of organizations thrive in the Lone Star State. What makes us different than the other contenders for your valuable business? We get to know you in a way that is so personal we can meet your issues head-on and be your vital partner in achieving the outcomes that matter to you. THE ISSUES YOU FACE Like any other organization of your size and with your mission, you have financial issues that must be addressed if you are to meet your short- and long-term objectives. Frost knows that your most pressing concerns include: • A RELATIONSHIP WITH YOUR FINANCIAL SERVICES PROVIDER Is your financial services provider more interested in what you can add to its bottom line or what it can add to your bottom line? The answer says something fundamental about your relationship with the organization that likely claims to have your best interests at heart. To win your business, financial services providers almost always talk about building a trusted relationship that puts your needs front and center. Why? Because savvy marketers know those words resonate with what you want and need most from your financial services provider. But beware of follow-through that can be minimal, callous, or worse yet, forgets or ignores you once the loan is transacted, the account is opened or the product is sold. • REGULATORY REQUIREMENTS Few existing organizations don't carry with them the mandate to conform to or, at the very least, acknowledge a set of regulatory requirements. To a greater or lesser degree, depending on their sphere of operation, these organizations must conduct business within guidelines set by the government; base their policies on laws and regulations; measure, assess and report operational data to governmental bodies; and, in some cases, carry out their mission at the behest of a regulatory body. You understand the challenges of regulatory compliance—allocation of enough organizational resources to meet requirements; flexible technology design that supports and responds to regulatory changes; and sufficiently sophisticated internal processes to ease, not complicate, the compliance process, among others. The demands can be a tremendous drain on an organization without the right combination of expertise, assets, processes and planning. • CONTROL AND MONITORING OF EXPENSES Payments to vendors, disbursements for travel and entertainment, wages to employees and tax installments to government—all represent predictable expenses. The effort necessary inside your organization to adequately control and monitor those expenses can take a toll on time, money and human resources, a costly operational price to pay. Yet, without these disciplines that help you track and tightly manage expenses, you could fall prey to consequences—disbursements not made on time, idle cash that is not working for you, payments that are vulnerable to the ever-present risk of fraud, and most importantly, missed opportunities to improve your bottom-line success. • RELIABLE INFORMATION REPORTING There is no doubt that today's 24/7 information environment offers the promise of better business decisions. Reliable, real-time data is essential to cost control, increased revenue generation and trend analysis that can point to potential problems or areas of opportunity early enough to manage them successfully. Accurate financial information is equally essential to other organizational functions, including documentation for internal and external audits, fulfillment of regulatory requirements and a necessary safeguard against financial fraud and information security breaches. • OPERATING EFFICIENCY As organizations look for new ways to meet mission-critical objectives and stay agile in a changing world, their sights inevitably turn to questions about gaining greater operational clarity and maximum efficiency. Especially important are operational areas that drive bottom-line performance: service, quality and cost. Technology, human capital, business processes and management all play a role in shaping a more efficient organization because they impact operations in critical, though different, ways. While every organization's effort to gain the operational edge will vary from every other organization, all share the common objective of creating an environment where programs and services are delivered better, faster and less expensively. • CASH FLOW Your day-to-day operations and long-term financial viability depend, in large measure, on getting access to funds quickly and easily and managing funds that must be paid out for expenses, taxes and other costs of doing business. Cash flow is the lifeblood of any organization that expects to survive and thrive in today's economy. Without a steady, reliable inflow of cash from receivables and collections and disciplined monitoring and control of cash outflows, you face some unpleasant realities. Among the most troubling are difficulties meeting expected and unexpected expenses, uninformed decision-making, inability to plan responsibly for the future, and the real possibility that your organization's mission will be drastically diminished or, worse yet, prematurely cut short. • FRAUD Despite the growing sophistication of payment technologies and security measures, criminals continue to "up the ante" by honing the tools of their deception. Today, payment fraud is unfortunately not on the wane; quite the contrary, most organizations in the U.S. have experienced at least one incidence of payment fraud in the past, according to a survey from the Association for Financial Professionals (AFP). Check payments and bankcard transactions continue to be most vulnerable, but ACH debits and, to a lesser degree, ACH credits and wire transfers are also targets for fraudulent activity, costing organizations hundreds of millions of dollars in losses each year. Though much of reported fraud is perpetrated by criminals outside of the organizations they attack, internal fraud, committed by the organization's trusted employees, is no less common. Without vigilance and effective fraud deterrence measures, you may be more susceptible to fraud. 2 R 10/23 THE OUTCOMES YOU EXPECT When it comes to financial services, Frost knows you are looking for results. The recommendations in this proposal can positively affect your financial functions so you can perform more effectively, regardless of the economic circumstances in which you operate. Frost keeps its promises to be your trusted adviser and financial partner so you can achieve these results: • FULFILLMENT OF REGULATORY REQUIREMENTS Regulations are a fact of life for organizations of all sizes and purposes. Many must comply with multiple laws, mandates, and standards coming from a variety of government agencies and industry bodies as well as internal policymakers. Today, there is an increasing need to ensure that the investment in compliance also serves the organization's business interests. In meeting the challenges posed by compliance with complex laws and regulations, organizations are seeking new ways to effectively manage costs, complexity and quality. In doing so, they can eliminate common problems that consume time and money: redundant internal monitoring, manual assessment processes and lack of access to critical data. • FRAUD PREVENTION AND DETERRENCE Decades ago, crime-fighting was an unlikely strategic initiative for most American organizations. Today, with financial and identity fraud attacks on the rise, organizations have no recourse but to fight back. Not only must they defend their organizations and resources in this high-stakes battle against criminals, but they must also stay one step ahead of criminals whose modus operandi continues to evolve. Today's financial villains are more inclined to attack globally, not locally; are organized and systematic, not random and opportunistic; prefer to infiltrate systems rather than people or places; and erode earnings and trust through pernicious attacks. The message is clear: as these crimes continue to grow, organizations must get smarter and more efficient at stopping criminals in their tracks, an outcome you want to achieve. • MAXIMIZED CASH FLOWS On track or heading for a cash crisis—chances are, the difference between the two for most organizations is cash flow and the financial processes that contribute to it. Invoicing, getting paid promptly, monitoring money flowing in and out and managing expenses all have their part in how cash flow—the fuel of any organization— plays out. The challenge for most is how to even out cash peaks and valleys. The payoff: steady cash flows and the organization stays on course. • OPERATIONAL EFFICIENCIES What keeps many organizations'finance executives awake at night? Operational efficiency, touted as the remedy for a host of organizational woes, is at the top of the list, and consequently enormous amounts of time and resources are invested in processes to create it. Too often, though, these processes break down, resulting in service lapses, excessive processing time, delayed projects, customer dissatisfaction and other problems that impact organizational results. Then, how does operational efficiency"happen"? The right combination of process and technology come together with the right people to enhance the productivity and value of a business operation, 3 R 10/23 driving down the costs to a desired level. When you achieve this outcome, resources can be redirected to new initiatives that bring additional capabilities to the organization. • EXPENSE CONTROL As you know, when you control your expenses, you control your future. By contrast, poor expense practices melt away income, take away from potential capital funds that could be used to create and deliver more services, and eventually play havoc with cash flows and the future of the organization. Effective expense control, an outcome you want, leads to a stronger, leaner operation that is better equipped to fulfill and even expand its mission, is competitive when it needs to be, and can easily meet the changing or expanding requirements of those it serves. FROST'S RECOMMENDATIONS Every organization is looking for the edge that will allow it to operate at its full potential, maximize its financial resources for the benefit of the organization and those it serves, and to go where it wants to grow. How do you get that edge? In today's economic environment, that takes more than time and effort; it requires a truly committed financial services partner with time-tested, results-oriented products and a passion for customer service that goes well beyond business as usual. Frost wants that partnership with you and begins the relationship by getting to know your strengths, values, structures and goals better than other organizations are willing to do. Then, we personalize financial solutions that are not only matched perfectly to your organizational characteristics but designed to provide the positive operational and financial results you expect. In short, we'll help you get the edge, using the right blend of financial products and services that include: • ZERO BALANCE ACCOUNT Frost's Zero Balance Account (ZBA) service can ease the burden of monitoring multiple accounts, and in the process, ensure that you minimize idle funds and administrative expenses. The account automatically concentrates (or gathers) funds into a primary funding or disbursement account from separate accounts you maintain for your organization's locations or units, freeing you from making manual transfers between several accounts. Although you still maintain separate deposit and payment records, ZBA sweeps funds between your primary concentration account and secondary accounts based on the target balances you establish for both the primary account and each secondary account. The result: you simplify cash and liquidity management, improve the control and audit trail for cash-gathering processes and ensure that funds are available to pay disbursements, reduce debt or invest. • ACCOUNT ANALYSIS To compensate you for the balances you keep in your direct deposit accounts, Frost measures the value of those balances, adjusted for the costs of banking and treasury management services we deliver to you. Frost's account analysis service provides a detailed analysis for each of your Frost accounts and a consolidated analysis for all accounts. A monthly statement, delivered electronically or by mail, outlines the services you use during the month, the unit price for those services and the total price. 4 R 10/23 • ONLINE BANKING SERVICE—TREASURY CONNECT Treasury Connect, Frost's online banking service for commercial customers, makes it easy to manage your cash flow anytime and anywhere you have Internet access. Account information, transactions and Frost services are at your fingertips through this comprehensive service that helps you make smart business decisions and move money as your business requires. Available to you with Treasury Connect: detailed account information, including previous day transaction reporting, current day transaction reporting, bank statements and more; and access to a broad range of treasury management services, including positive pay, lockbox reports; ACH (debit and credit) origination, wire transfers, automated sweep reporting, online check inquiry and stop payment orders, and more. Treasury Connect gives you the control you want with the cost-savings and convenience you expect. • FULL ACCOUNT RECONCILIATION SERVICES Full Account Reconciliation offers you the maximum outsourced solution for reconciliation. Frost matches issued check information you provide us by data transmission against the paid check data in our files and issues reports you can use for internal tracking and analysis. Hard-copy reports include Analysis By Day, Statement, Outstanding Issue, Stale Item, Float Analysis, Stops, Voids and Cancels and Missing Vouchers. • POSITIVE PAY SERVICES In a time of unprecedented risk from payment and identity fraud, Frost's positive pay service arms you with an effective weapon against criminals who commit these offenses. The service is simple to use: You provide an issued/voided check file to Frost, which we match incoming check clearings and checks presented at our teller windows. Checks that don't match your file are returned to you as exceptions for a pay decision. In short, you identify unauthorized, counterfeit or altered checks before they clear your account, giving you ultimate control over which checks are paid and which are held for review. As part of the service, you may also specify that you want to accept or not accept external ACH debits. Records are updated every 30 minutes so checks presented both at the teller window and through incoming check clearing are subject to the review. • FROST REMOTE DEPOSIT Frost's remote deposit service lets you spend your time running your organization—not doing your banking. All you need is a secure Internet connection to use Frost's turnkey solution. You scan checks for deposit and balance the deposit file before transmitting it to Frost, all from the convenience of your office. With a successful transmission, your funds are credited to your account, just as if you had deposited them personally at a Frost financial center. Scan and deposit checks as late as 9:00 p.m. each banking day for same-day credit. Obvious benefits include fewer trips to a Frost financial center, the convenience of making deposits when it fits your schedule, faster availability of funds because of extended deposit times and enhanced reporting capabilities. • WIRE TRANSFER SERVICES Long regarded as a highly efficient way to quickly move funds, wire transfers offer you the ability to effectively manage cash flow and liquidity and maintain a valuable audit trail when you must transfer or disburse funds expeditiously. You may initiate domestic or international wire transfers, in U.S. dollars or foreign currencies on a repetitive or nonrecurring basis, through Frost's access to Fedwire— the Federal Reserve wire network—and SWIFT (Society for Worldwide Interbank Financial Telecommunications)—an international communications and payment network. Frost accommodates 5 R 10/23 your wire initiations in three convenient ways: through Treasury Connect, its online banking service for commercial customers; by telephone; or at a teller window. • AUTOMATED CLEARING HOUSE (ACH) DIRECT DEPOSIT—CREDITS Frost's Automated Clearing House (ACH) services offer you the speed and efficiency you want in making direct deposit payroll payments to your employees and other workers. You can reduce the number and costs of payroll checks you must prepare and reconcile by opting for ACH direct deposit payments to employees' accounts. Frost's ACH credits can be conveniently initiated by file transfer protocol (FTP) or Treasury Connect, our online banking service for commercial customers. With Frost's Same Day ACH service, you can send and receive ACH transactions that post by the end of the same day. A RELATIONSHIP WITH FROST As your trusted partner, Frost is committed to doing what is right for you. We don't believe in "one size fits all" business so we personalize our financial solutions to fit your organization. No matter what your unique requirements or operational idiosyncrasies are, our team of financial professionals works hard to accommodate them with the right mix of products, services and pricing that suits you perfectly. And we don't just sell you financial products and services; we get to know you first. We would rather build a long-term relationship with you than make a quick sale so we take the time to understand your organization, its business challenges and its strengths, where you want to go and grow, and most important, what you need and expect from us. If you have a problem, we're here to work on a solution. If you need a new opportunity, we're here to help you find it and make the most of it. 6 R 10/23 Iq 2M P� Frost Exactly What ,,�� You Unexpected'" Frost is a proud recipient of multiple Greenwich Awards -the most prestigious award in banking - including Best Brand and Excellence Awards for superior service and advice to our commercial t clients.While the recognition is nice,we measure our success as a business by delivering the right financial solutions to help you grow yours. 34 FA 19 Greenwich Greenwich Awards Years of Greenwich Excellence and in Middle Recognition Best Brand* Banking Only Texas-based bank to receive national recognition for: Best Brand Ease of Doing Business • Trust • Values Long-Term Relationships Excellence Awards Greenwich Likelihood to Recommend • Overall Satisfaction • Excellence Industry Understanding • Data and Analytics Driven Insights • 2023 Overall Satisfaction with RM,RM Proactively Provides Advice Greenwich Cash Management Recognition Best Brand Customer Service • Overall Satisfaction • 2023 Ease of Product Implementation *Best Brand—Ease of Doing Business,Trust and Values Long-Term Relationships awards are based on distinctive customer ratings.Of the more than 500 banks evaluated,Frost was one of nine banks with a distinctive brand. bankers"Frost has the best business,, . - . in these awards. our bankers provide the highest level of customer service in ways that make peoples, -Frost Chairman and • Phil Green Frost received the GREENWICH EXCELLENCE and BEST BRAND AWARDS for providing SUPERIOR SERVICE, ADVICE and PERFORMANCE for commercial banking clients. MIDDLE MARKET($10M-$500M) Best Brand Ease of Doing Business Trust Values Long-Term Relationships National Excellence Awards Data and Analytics Driven Insights Industry Understanding Likelihood to Recommend Overall Satisfaction Overall Satisfaction with RM RM Proactively Provides Advice CASH MANAGEMENT RECOGNITION: Customer Service Overall Satisfaction Ease of Product Implementation Regional Excellence Awards(West) Likelihood to Recommend %PPPPP Overall Satisfaction RM Proactively Provides Advice CASH MANAGEMENT RECOGNITION: Overall Satisfaction The Greenwich Excellence and Best Brand Awards are among the most prestigious recognitions a bank can receive.Coalition Greenwich conducts over 28,000 interviews with business executives to determine which banks deserve recognition. More than 500 banks across the United States are considered annually.As in previous years,Frost was the only Texas-based bank to receive national recognition for"Overall Satisfaction", "Ease of Doing Business" and"Likelihood to Recommend"in both the middle-market and small-business banking categories. 20PA FrostBank.com/business/Greenwich `_ Frost Member FDIC Public Funds 411 Frost COLLATE RALIZATION Collateral represents protection for public funds in the event of a bank failure. All public funds on deposit in a bank or credit union must be protected by deposit insurance, a corporate surety bond or pledged collateral. Frost proposes to pledge collateral from the bank's existing portfolio of Municipal Bond Securities maintained with the bank's primary contracted third-party custodian, The Bank of New York Mellon Trust Company, N.A. (BNY). These securities comply with Chapter 2257 of the Government Code, (a.k.a. the"Public Funds Collateral Act", or"PFCA") and when accepted without further restrictions, there is no charge. Any restrictions that exclude PFCA-permitted securities, by type or maturity, or any of the bank's contracted collateral custodians may result in a Restricted Collateral Interest Fee of 0.25% of the amount pledged. Additionally, any requirements for a minimum amount of collateral more than that required by the PFCA may result in an Excess Collateral Interest Fee of 0.25% of the amount pledged. FEDERAL DEPOSIT INSURANCE CORPORATION FDIC is a federal agency that insures bank deposits up to $250,000 and below are some examples of deposit products that they insure. Checking Saving Money Market Certificate of Accounts Accounts Deposit Accounts Deposit(CD) HOW IT WORKS ■ Track and compare relationship balances daily against the amount of pledged collateral. ■ Frost offers an automated pledging program with online access to daily and monthly historical reports. ■ BNY enables Frost clients to view online reports of pledged securities which are marked to market daily. ADDITIONAL INFORMATION ■ The"third-party"arrangement of this process does not enable real-time pledging, but daily collateral positions are made early in the morning based on the current day's opening balance (i.e. previous days dosing balance). ■ Releases of pledged collateral do not occur without a signed written authorization. A standing release is signed when the agreements are executed, which is due to BNY having an automated system. WE'RE HERE TO HELP To learn more about collateralization for depository products and services, contact a treasury management representative Monday-Friday from 7:00 am to 6:00 pm CST at(888) 481-0336. MEMBER FDIC R(1/24) Fractional Float 2411 Frost MAKE CALCULATING COLLECTED FUNDS EASIER TO BETTER MANAGE YOUR MONEY Check float refers to the time between a check being deposited in your account at Frost and when the funds from the other bank are received and collected in your Frost account. Once the check is deposited, instructions are sent to collect the funds, and then the other bank returns the funds to Frost. It can take several days for the funds to be collected in your account. EE�) 000 Frost sends check to other bank to collect funds -- Other bank returns funds to Frost ABC Company deposits Frost Other Bank check from other bank to Frost account TRADITIONAL FLOAT With traditional float, the value of the check deposits is made available based if the check originates from a Frost account (on-us). If the originating account is not a Frost account, the check is assigned float based on a time estimate, which is usually between two to three days, and the funds are considered uncollected. If the originating account is a Frost account, you are given immediate credit for the check amount, and there is no float time, so these funds are considered collected. Using this method to calculate float makes it difficult for businesses to track collected versus uncollected funds. COLLECTED VS. AVAILABLE We make an important distinction between collected funds and available funds by providing next day availability. At Frost, uncollected deposits from other banks are made available for all types of transactions. FRACTIONAL FLOAT Frost uses fractional float to make it easier for you to calculate collected funds so you can better manage your money. A percentage of the value of check deposits is made available as collected funds. At least 20% of your not-on-us check deposits are considered collected funds on the day after the deposit, while the remaining amount is made available the next day. And checks originating from a Frost account are still given immediate credit. EXAMPLE OF FRACTIONAL FLOAT == DEPOSIT Deposit Total $1,000 Frost(on-us) $200 $200 collected Items Not-on-us $800 20%of$800 = Balance of$640 collected Items $160 of collected In branch deposits must be made by 4:00 pm and digital deposits must be made by 9:00 pm to be considered same day. After these cutoff times, the deposit day is considered the next day. MEMBER FDIC R(04/23) Frost Treasury Connect 2411 Frost THE FUNCTIONALITY YOU NEED, THE CONVENIENCE YOU WANT Frost Treasury Connect, Frost's commercial online banking service, provides easy access to your account information and business finances—anytime, anywhere. Designed with your time and money in mind, this unique system enables you to manage account information, make smart business decisions and move money as needed. ADVANTAGES OF • • CONNECT SAVES YOU TIME AND MONEY • ■ Manage your finances anytime, anywhere you have internet access, even on a mobile device ■ Approve transactions from any mobile device with responsive web design ■ Initiate transactions at your convenience without the need to call or visit the bank ■ Save on bank fees by initiating your own transactions online / EASE OF MIND ■ Know your cash position and manage account data anytime ■ Receive advanced customized alert types via text, email and voice MANAGING YOUR • ONLINE OPTIMAL SECURITY FEATURES ■ Generate a new password for each log-on with a security token ■ Set personalized permissions for each approved user ■ Customize functionality based on each job function ■ Receive alerts by email or text message when a payment needs approval, a user has been added, deleted or assigned new permissions or other actions DETAILED ACCOUNT INFORMATION ■ View balance and transaction, current day and intraday activity reporting, including incoming wires, ACH and lockbox deposits with an 18-month rolling history ■ Access important payment information associated with your accounts receivable ■ View deposited and returned items ■ View and manage commercial loans O QUICK AND EASY ACCESS TO A BROAD RANGE OF TREASURY MANAGEMENT SERVICES ■ Prevent check fraud with positive pay ■ View images of processed checks, invoices and deposit reports with lockbox services ■ Make direct deposit payroll, tax payments and more with ACH (debit and credit) origination ■ Create and manage wire profiles and schedule future transfers, domestic and international ■ View information on repurchase agreements, mutual funds and line of credit sweeps ■ View and issue stop payment of checks online ■ Access 7-year retention of check images and account statements ■ Export transactions to a variety of software packages and export formats ■ Access eStatements and account analysis statements online anytime WE'RE HERE TO HELP If you have any questions or need additional assistance, we're always here to help. Please contact a Frost treasury management representative at (888) 481-0336. MEMBER FDIC 2 R(10/22) ACH Services 2411 Frost STREAMLINE PAYABLES AND RECEIVABLES You need a convenient, low-cost, secure and flexible way to make payments and receive funds. Frost delivers with a suite of swift, reliable and cost-effective automated clearing house (ACH) services that enable you to move money electronically. And, while paper checks still account for 40% of 13213 payments, faster electronic payments are clearly gaining in popularity. BENEFITS OF Eliminate printing and processing Printing and processing invoices and checks to send out via mail or courier consumes time and resources, and negatively impacts the environment. Eliminating this manual process saves trees, water, fuel and more. Increased security Using ACH reduces the risk of human error and check fraud. And our dual authorization option for online banking adds an additional layer of security to protect against organizational fraud. Enhanced productivity Traditional payment processing is a manual, labor intensive process that requires significant employee time and effort each week. Automating the process frees these employees to tackle additional tasks. Improved cash management Managing the accounts payable process electronically with ACH gives you more control over the timing of $ your payments. Some payments can be as soon as same day or scheduled up to 19 days in advance. FROSTTHE • • ACH Services offers you the practical advantages of cost savings, efficiencies, and improved control and security gained by automating payments. You can use ACH to manage a variety of transactions, including: ■ Payroll with direct deposit ■ Preauthorized debits ■ Cash concentration ■ Tax payments ■ Disbursements ■ Supplier payments ■ Child support payments WE'RE HERE TO HELP We'd like to show you how ACH services from Frost can make doing business a little easier. Call a Frost treasury management representative at (888) 481-0336. MEMBER FDIC R(10/22) Same Day ACH Payments .,��� Frost FASTER PAYMENTS TO BETTER CONTROL YOUR BUSINESS'S FINANCES We understand the importance of timely payments for a business. That's why we offer Same Day ACH, a new option for those payments you need processed fast. Same Day ACH allows your business to: MAKE SAME DAY EXPEDITE PAYMENTS ACCELERATE KEEP MONEY INVESTED PAYROLL TRANSFERS FOR THE RELEASE OF YOUR RECEIVABLES LONGER TO ACCRUE TO MEET DEADLINES GOODS AND SERVICES MORE INTEREST WHAT QUALIFIES FOR SAME DAY ACH? Your business can use Same Day ACH for the following transactions: ■ Transactions up to $1,000,000 ■ All domestic transactions ■ Requests must be submitted by 12:00 pm CST SAME DAY ACH PAYMENTS WIRE TRANSFER Dollar Limit Up to $1,000,000 per transaction No limit Funds Availability End of receiving bank's processing day Within minutes Batch Transaction Yes No Deadline 12:00 pm CST 4:45 pm CST in Frost Online Banking 4:30 pm CST in-branch/telephone International Payments No Yes Confirmation Number* No Yes *Confirmation number can be used at the receiving bank to confirm near real-time receipt and availability of funds. WE'RE HERE TO HELP If you're interested in signing up for Same Day ACH or would like to learn more, call a treasury management representative Monday—Friday from 7:00 am to 6:00 pm CST at(888)481-0336. Please note that the process typically takes two to three days. MEMBER FDIC R(11/23) ACH Fraud Prevention Services 2411 Frost PROTECT YOUR BUSINESS AGAINST ELECTRONIC FRAUD Electronic fraud affects a majority of businesses today, often resulting in significant financial loss. In fact, reports indicate a trending rise in ACH debit fraud. Thirty-seven percent of financial professionals report that their organizations'payments via ACH debits were subject to fraud attacks in 2021, a three percentage-point increase from 2020. Fraud activity via ACH credits increased by 5 percent from 2021 to 24 percent in 2022. With these statistics in mind, it's important to take preventative measures to protect your payments. These measures include, but are not limited to: ■ Continuous employee education regarding current payments fraud practices ■ Implementation of processes and protocol ■ Use of products and services that can safeguard your business ELECTRONIC 71% of organizations were targets 37% of organizations were 24% of organizations were of payment fraud in 2021 subject to ACH debit fraud subject to ACH credit fraud 2022 AFP Payments Fraud and Control Report:Key Highlights FROSTTHE • • PREVENTION Protect your financial assets by adding an extra layer of security between your accounts and unauthorized ACH debits, credits or both. Frost's ACH Fraud Prevention Services enable you: Monitor and control all Automatically block or Streamline operations E:4 incoming ACH transactions, filter all incoming ACH O and improve reducing ACH fraud risk credits, debits or both internal productivity BLOCKING OPTIONS ACH Blocking Block all ACH debits, credits or both. Select this option if you do not want any ACH activity on your account. ACH Blocking with Review All ACH debits or ACH debits above a selected maximum amount are blocked the day they're received and can be reviewed the next morning in Frost Treasury Connect. Select this option if you'd like to review and decision ACH debits online before they are returned. FILTERING OPTION ACH Filtering by SEC Code Block all ACH transactions with Standard Entry Class (SEC) codes. Select this option if you'd like to automatically block ACH transactions with specific SEC codes, including web-based payments (WEB), telephone-based payments (TEL) or international payments (IAT). ACH Filtering by Orginator ID Authorize vendors to post ACH debits or credits. Select this option if you have recurring credits or debits from the same vendors or customers and do not expect random transactions. ACH Filtering with Review Authorize vendors to post ACH debits or credits with the option to review and decision unauthorized ACH debits online before they are returned. WE'RE HERE TO HELP If you have any questions about our ACH fraud prevention services, our fees or anything at all, we're always here to help. Call a Frost treasury management representative at(888) 481-0336. MEMBER FDIC R(10/22) Positive Pay and Positive Pay -411`024k Frost with Payee Review PROTECT YOUR BUSINESS AGAINST CHECK FRAUD If your business is like most and uses checks, you're susceptible to fraud. We understand those risks not only as financial experts, but also as your trusted partner. Checks continue to be the payment method most frequently targeted by those committing or attempting fraud. Sixty-three percent of organizations that were victims of fraud attacks in 2022 experienced check fraud. This number dropped slightly from sixty-six percent in 2021. The fact that check fraud remains the most common form of payments fraud is not surprising. CHECK FRAUD BY THE NUMBERS 330/o 500M 630/o of 13213 payments checks are forged of organizations that experienced are made with checks' annually in the U.S.2 fraud were victims of check fraud' THE FROST SOLUTION: POSITIVE PAY AND POSITIVE PAY WITH PAYEE REVIEW Our check fraud prevention matches the data of your approved list of issued checks with checks presented for payment. This added layer of security allows you to: POSITIVEPOSITIVE PAY PAYEE REVIEW Identify unauthorized transactions as soon as they occur Take control over which checks are paid for held for review Access valid check information with our online portal, updated every 30 minutes Verify payee HOW POSITIVE PAY AND POSITIVE PAY WITH PAYEE REVIEW WORK 1. You send a file with check number, date, dollar amount 3. If an item doesn't match, it's marked as an exception and payee name*to Frost via FTP or Treasury Connect 4.You view exceptions each morning in Treasury 2. Frost compares checks presented for payment with your Connect and elect to pay or return the item after submitted FTP or Treasury Connect file by verifying the carefully reviewing all check contents, including the check number and dollar amount payee name WE'RE HERE TO HELP If you have any questions about our Fraud Prevention Services, we're always here to help. Call a Frost treasury management representative Monday through Friday from 7:00 am to 6:00 pm at(888) 481-0336. 1.2022 AFP Electronic Payments Survey 1 2. Ernst and Young *Positive Pay with Payee Review feature MEMBER FDIC R(06/23) Account Reconciliation 2411 Frost REDUCE RECONCILIATION TIME DRAMATICALLY Simplify the monthly accounting chore of reconciling your business checking accounts. Receive timely, accurate information in an electronic data file that can be uploaded into your corporate reconciliation system -saving you the time and expense of manually sorting, matching and keying entries. RECONCILIATION OPTIONS FULL RECONCILIATION —$ Frost compares your issued check file with our records then sends you standard reports detailing paid, outstanding and stale items. You can also request electronic paid items and outstanding check files. PARTIAL RECONCILIATION o- Following verification assessment, Frost provides you with a list of paid checks, including MICR line ° repairs and check range comparisons. -- - SITE RECONCILIATION Reports deposits and paid checks for your locations. ALL-ITEMS REPORT You receive an electronic file with all items posted to your account. RECONCILIATION 1 Reduce the number of exceptions from 3 Simplify your accounting tasks. posting errors. 2 Accelerate check research and problem 4 Improve audit controls through third-party resolution. involvement. WE'RE HERE TO HELP Call a treasury management representative Monday - Friday from 7:00 am to 6:00 pm at (888) 481-0336 to learn how Account Reconciliation can simplify your accounting processes. MEMBER FDIC R(04/23) Controlled Disbursement 411 Frost ELIMINATE CHECK-CLEARING UNCERTAINTY Take the guesswork out of planning when your payments will clear the bank. With Controlled Disbursement from Frost, you know exactly how much money you need in your disbursement account every business day. This accurate assessment of your daily cash position then allows you to maximize overnight investments or minimize short-term borrowings. THE CONTROLLED . Gain control over outgoing cash flow J Keep funds invested until checks arrive for payment Eliminate overdraft charges by covering your check-clearing totals HOW IT WORKS _$ View daily check presentment totals each morning online through Frost Connect, Frost's online banking service Funds in an amount equal to your total disbursements automatically transfer from your funding account at Frost to the controlled disbursement account Once the exact amount required to fund your disbursements is known, you can make sure you have sufficient cash in your Frost funding account to cover the checks presented against your disbursement $ account Identify excess cash for investments or other needs WE'RE HERE TO HELP Controlled Disbursement is just one service offered by Frost's Treasury Management department that can help you manage your accounts more effectively and improve your cash position. Call a treasury management representative Monday— Friday 7:00 am to 6:00 pm CST at (888) 481-0336 to learn how Controlled Disbursement can maximize your cash position. R(04/23) Frost Integrated Payables .,��-- Frost LOWER COSTS AND IMPROVE WORKING CAPITAL WITH A SIMPLIFIED ACCOUNTS PAYABLE PROCESS Consolidating payment types into a single transmission file reduces risk and enables automated and secure payment processing. Frost Integrated Payables is a web based B2B payments platform that can take a payment file from your accounting system and execute AP payments as a virtual card, ACH or check through a single online portal to support your payments to suppliers. By streamlining the AP process, Frost Integrated Payables lifts your bottom line by reducing processing costs and improving cash flow enabling you to take advantage of supplier discounts and enhance revenue potential. HOW IT BENEFITS YOUR BUSINESS ■ Seamlessly integrated digital technology ■ Streamline payments to suppliers through one portal ■ Reduce risk with automated and secure payment processing ■ Reduce supplier enablement costs and the cost of printing and mailing checks ■ Earn revenue share on qualifying card payments WITH ONE PLATFORM FOR ALL PAYMENTS, YOU CAN SIMPLIFY YOUR PROCESSES The web-based tool is compatible with most accounting systems and eliminates the need for additional software installation, creating an easy implementation for you and your suppliers. G Submit a single file with multiple payment It Ensure that suppliers are paid for the invoiced types—whether virtual card, ACH or amount, helping improve accuracy and check, and Frost will process each payment streamline reconciliation according to the instructions stored in our supplier database Allows you to maintain n0n Ensure the protection of �,--,� Access to online portal o—_ control over when and IJ sensitive account data �` � '� �� with historical reporting o— $ how payments are made with additional layers of for client remittance and to suppliers security supplier payments HOW IT WORKS —s J.............. R ................ s ............... ............... al Invoices received AP system generates File processed according Payments securely Streamlined and approved approved payment to intelligent payment sent to suppliers in reconciliation back to pay instruction file settings stored in the the form of virtual into accounting supplier database card, check or ACH system WE'RE HERE TO HELP If you have any questions or would like additional assistance, please call Treasury Management Customer Service Monday through Friday from 7:00 am to 6:00 pm at(888) 481-0336. R(07/22) Frost Commercial Card = Frost 4►� ALLOWS YOU TO HAVE MORE VISIBILITY AND CONTROL OF YOUR SPENDING Card programs are now the preferred method of payment for all sizes of businesses and all types of expenditures, including business supplies, fuel, maintenance, repairs, operational expenses and travel. Aligning the right solution and partner is critical to helping you achieve your working capital goals. Our Commercial Card Program is designed to reduce payment costs, enhance control and streamline your payment processing. This solution features Frost eZBusiness, our online card management tool that maximizes your program potential. With control at your fingertips, you can open and close accounts, set limits and process expense reports. HOW IT BENEFITS YOUR BUSINESS More control and _ Access to online statements Access card transactions $ security � for cardholders `',zzSy for real-time spending analysis and manage your Access transaction O Manage your organization's budget and cash flow activity anywhere, cardholder limits with anytime online card maintenance 0 Program administration and management and support No annual fee Improve data Accounting system management, O integration Revenue-sharing streamline processes Carry one card for all opportunities for and reduce costs with business-related expenses your business electronic payments O / n Contactless technology � • Distributed and Virtual Card , RE NOT VALID UNLESS SIGIED Fraud Protection 0 000000 0000 00 CARDHOLDER • st BUSINESS NAME � Alerts VIRTUAL CARDS AS VENDOR ACCEPTANCE CONTINUES TO GROW, SO DOES THE POWER OF VIRTUAL CARDS Frost Virtual Cards enable greater control of spending while increasing working capital. Virtual Cards help improve your AP efficiency by processing fewer checks. When combined with Frost Integrated solution, our virtual cards can drive more strategic value for your business. For more information about Frost Integrated Payables, contact your Frost banker or Treasury Management Customer Service. WE'RE HERE TO HELP If you have any questions or would like additional assistance, please call Treasury Management Customer Service Monday through Friday from 7:00 am to 6:00 pm at (888) 481-0336. R(07/22) Merchant Services with = Frost 4►� Fisery Commercial Middle Market BUILD YOUR BUSINESS WITH FROST AND FISERV Running a business requires solutions that create scalable, seamless experiences. By embracing digital-forward solutions, your business achieves revenue growth, cost savings and the ability to provide secure, seamless payment experiences from anywhere. ACCEPT PAYMENTS Run your business virtually anywhere with flexible digital payment solutions. From credit, debit and checks to contactless cards and mobile wallets, you can accept payments seamlessly. However and wherever your $ customers want to pay, this payment solution speeds up operations with integrated solutions designed for multiple business locations. ■ Contactless Payments ■ Point-of-Sale ■ Global Currency Solutions ■ Electronic Check Acceptance DRIVE MORE SALES Encourage interested shoppers to purchase by breaking down their barriers to buying, in-store or online. Grow your revenue with loyalty and rewards by leveraging mobile offers and loyalty solutions with integrated analytics to capture transactions automatically. ■ Split Payments Insights &Analytics ■ Gift Cards REDUCE COSTS Increase your transaction approval rates and offset credit processing fees to help lower your payment costs. It Optimize payments acceptance through more channels and devices. Help lower payroll costs, and improve back-office efficiencies and employee satisfaction with innovative payroll solutions. ■ Interchange Optimization Authorization Optimization ■ Surcharging SECURE COMMERCE Reduce fraud by using industry-leading security solutions to protect your business and customer information without compromising customer experience. ■ Chargeback Management ■ Security &Fraud Management Tools DIGITIZE OPERATIONS Streamline vendor payment processes and business management tasks with digital tools to improve overall IS efficiency and back-office operations. ■ B2B Payments ■ Corporate Incentive Disbursements ■ Digital Disbursements ■ Customer Payment Portal ■ Electronic Invoice Presentment and Payment ■ Electronic Payroll Delivery We'd like to show you how our Merchant Services with Fisery Commercial Middle Market can help streamline your business. Call a Treasury Management representative Monday- Friday from 7am - 6pm CST at (888) 481-0336 for more information. f iserv. 2022 Fiserv,Inc.or its affiliates.Fisery is a trademark of Fiserv,Inc.,registered or used in the United States and foreign countries,and may or may not be registered in your country.All trademarks,service marks and trade names referenced in this material are the property of their respective owners. MEMBER FDIC R(02/22) Lockbox Service ,11 Frost COLLECTING YOUR CASH HAS NEVER BEEN EASIER Frost's Lockbox Service is a treasury management tool used to efficiently handle mailed check and cash payments, so your back office doesn't have to. Accelerate check collection, funds availability and delivery of remittance information by outsourcing the processing of mailed payments to Frost. WHOLESALE • : • • : • ■ Business to business payments that include invoices or ■ For companies that receive check payments with a medical explanation of benefits remittance stub or coupon that can be read electronically ■ Payments tend to be for larger dollar amounts through a machine ■ Number of items processed is typically lower than ■ Examples include loan payments,credit card bills and utility Retail Lockbox and cable bills ■ Payments tend to be for smaller dollar amounts ■ Number of items processed tends to be higher than Wholesale Lockbox ADVANTAGESOF • : • SAVE TIME, MONEY $ PROVIDE IMMEDIATE DEPOSIT & RESOURCES - & USE OF FUNDS ■ Optimize your back office by allowing Frost to directly receive ■ Coordinated mail pickup and delivery ensure that all mail payments received is processed for deposit the same day ■ Minimize the expense of receiving and processing payments ■ Experience faster collection of funds by reducing mail, ■ Eliminate deposit preparation and improve internal productivity processing and availability float and security ■ Receive Internet delivery of image remittance detail through ■ Reduce incoming mail Frost Treasury Connect ■ Gain online access to lockbox images for up to seven years through the Frost archive ESTABLISH STRONG DEPEND ON OUR LOCKBOX AUDIT CONTROL OF PAYMENTS F1-n-Ff PROCESSING CENTERS ■ Receive payments in a secure environment daily ■ Frost maintains two lockbox processing centers in San Antonio ■ Posting of accounts receivables is more efficient and timely as and Dallas/Fort Worth payment information is available through the Internet or data ■ Wholesale and Retail Lockboxes are available at both sites transmission ■ Frost's availability schedule provides for unsurpassed funds availability of processed checks ■ Two identical processing platforms ensure comprehensive disaster recovery HOW IT WORKS Lp- WEH �.J Customers mail payments to Frost picks up your mail, Frost transmits a file of lockbox Frost provides timely and designated post office box processes payments based payment transactions for direct accurate reports of your assigned to you and Frost on your needs and deposits application to your accounts payments and deposits payments into your account receivable system,as instructed WE'RE HERE TO HELP To find out how to get started with Lockbox Services, contact a treasury management representative Monday—Friday from 7:00 am to 6:00 pm CST at (888) 481-0336. MEMBER FDIC R(11/23) Remote Lockbox Service .,��-- Frost COMBINES THE BENEFITS OF LOCKBOX PROCESSING WITH REMOTE DEPOSIT CAPTURE Frost's Remote Lockbox Service is a Treasury Management tool used to efficiently receive walk-in payments or payments mailed directly to your office, store or service center. This self-service capture option integrates the benefits of your current retail and wholesale lockbox processing with those of remote deposit capture. It also allows you to have a local mailing address including your physical location or P.O. Box to receive payments. ADVANTAGES OF REMOTE LOCKBOX SAVE TIME, MONEY&RESOURCES ■ More efficient payments processing ■ Improve cash flow by directly receiving payments ■ No need to courier checks to lockbox site or leave location to deposit them ■ Reduced paper handling PROVIDE IMMEDIATE DEPOSIT&USE OF FUNDS ■ Accelerated posting and faster funds availability ■ Better customer service due to timely posting MEET ORGANIZATION NEEDS ■ Meets local mailing address needs ■ Images can be stored in a long-term archive ■ Improved data management through greater automation and consolidated data ■ Support for any payment and remittance document types (checks, invoices, stubs) HOW IT WORKS ■ Your customers mail or walk-in their payments to your local address, Remote Lockbox site or Frost assigned address ■ Payments are processed via secure web transfer to Frost Lockbox Processing ■ Frost provides a timely and accurate report of your payments and deposits ■ Frost can transmit files of lockbox payment transactions for direct application to your accounts receivable system, as instructed ono Your customers provide Payments are securely You will receive a report Payment transaction files payments submitted for processing reflecting transactions sent to your accounts receivable system WE'RE HERE TO HELP To find out how to get started with Remote Lockbox Service, contact a Treasury Management Representative at(888) 481-0336. MEMBER FDIC R(12/22) Remote Payment and 12411 Frost Presentment Service (RPPS) IMPROVE AVAILABILITY OF FUNDS AND ELIMINATE TIME-CONSUMING MANUAL POSTING OF ONLINE BILL PAYMENTS Boost your company's operational efficiency by reducing the number of checks transmitted and the employee hours devoted to manual payment processing. Frost has partnered with MasterCard RPPS to offer you Remote Payment and Presentment Service, a service that offers a single point of connectivity to virtually every consumer in the United States who is paying bills online through a financial institution's website. Online bill payment allows consumers to pay all of their bills via a single, trusted provider, including banks, credit unions, third-party service providers, and others. Electronic bill payments from your customers post faster and more accurately than paper remittances, and the processing costs are a fraction of those for paper. With the help of MasterCard RPPS, Frost is now taking that service concept even further and processing bill payments as ACH transactions instead of mailing paper checks to you, the biller. Settlement and payment data are combined for electronic delivery with multiple billers being combined to a single credit and file. HOW IT WORKS ffl fl-ff D Consumer makes Payment transmits MasterCard RPPS Frost gets payment You receive data files payment through to originator who processes one payment data and funds and funds from Frost web portal pay service batches payments to file for Frost to deposit into (i.e. Frost Bill Pay) MasterCard RPPS your account GETTING STARTED Optimize your data accuracy, increase the speed of delivery, and secure your transactions all through Remote Payment and Presentment Service. Call a Treasury Management Representative at (888) 481-0336 to find out how RPPS can help your company run more efficiently. MEMBER FDIC R(12/22) Frost Remote Deposit Capture -411`02411 Frost A SECURE AND EFFICIENT WAY TO DEPOSIT CHECKS At Frost, we understand that our customers value tools that allow their businesses to perform more productively and efficiently. Frost helps businesses of all sizes. With Frost Remote Deposit Capture, you can actually spend your time running your business— not doing your banking. Frost Remote Deposit Capture enables you to scan daily check deposits and transmit digital images through the Internet for deposit credit. Any U.S. check, money order, traveler's check, cashier's check or U.S. Treasury check may be deposited. Those made before 9:00 pm CST will be processed that day, typically making funds available the following business day. WHY YOUR ORGANIZATION NEEDS FROST REMOTE DEPOSIT CAPTURE Frost Remote Deposit Capture is a secure and safe way to deposit checks from anywhere, anytime. Not only does this mean more organizational efficiency, better use of human resources and more security for your funds, but also an improved cash flow. This means you can: L J REDUCE TRIPS TO A REDUCE DEPOSIT PREPARATION COSTS STREAMLINE OPERATIONS AND FINANCIAL CENTER BY ELIMINATING DEPOSIT TICKETS IMPROVE INTERNAL PRODUCTIVITY AND CHECK COPYING REDUCE FRAUD RISK THROUGH IMPROVE AVAILABILITY OF FUNDS IMPROVED NOTIFICATION OF RETURNED ITEMS BY ACCEPTING CHECKS THROUGH 9:00 PM CST GETTING STARTED Depending on your businesses'specific needs, Frost has tailored our offerings to meet them. If your company deposits up to $100,000 per day and has a low check volume (less than 300 per month), you'll be able to make a digital deposit through Frost Online Banking. To get started, you will need an Frost Online Banking user ID and password to log in. Next, select "Make a Deposit"for immediate access to this service. If your company has a larger check volume (more than 300 per month) and needs a higher deposit limit (greater than $100,000 per day), you can make a digital deposit by accessing the service through Frost Connect. To get started, you will need to speak with a Treasury Management Representative. WE'RE HERE TO HELP Call a treasury management representative Monday—Friday from 7:00 am to 6:00 pm CST at (888) 481-0336 to learn how Frost Remote Deposit Capture can increase efficiency and cash flow. MEMBER FDIC R(11/23) Frost Commercial Mobile Deposit 2411 Frost A MOBILE APP THAT ALLOWS YOU TO DEPOSIT CHECKS ANYWHERE, ANYTIME The Frost Commercial Mobile Deposit App allows you to easily deposit one or multiple checks remotely from your Android or iOS smartphone or tablet to your Frost commercial checking accounts anywhere, anytime. You also can submit deposits for supervisor review on the Frost Remote Deposit Capture (RDC) desktop system or Frost Commercial Mobile Deposit App before they are transmitted to the bank. WHY YOUR ORGANIZATION NEEDS FROST COMMERCIAL MOBILE DEPOSIT Frost Commercial Mobile Deposit is a secure and safe way to deposit checks from anywhere, anytime. Not only does this mean more organizational efficiency, better use of human resources and more security for your funds, but also an improved cash flow. This means you can: ■ Make deposits whenever and wherever you want from your mobile device ■ Reduce trips to a financial center ■ Have earlier access to funds by submitting deposits sooner after receiving them ■ View and manage remotely captured deposits from the mobile app or desktop system GETTING STARTED If you are currently a Frost RDC customer, getting started is easy. Frost Commercial Mobile Deposit is an extension of Frost RDC. This service is available in conjunction with your RDC scanner or as the sole capture device, depending on your needs. To get started with Frost Commercial Mobile Deposit, contact your Frost treasury management representative. WE'RE HERE TO HELP Call a treasury management representative Monday - Friday from 7:00 am to 6:00 pm at (888) 481-0336 to learn how Frost Commercial Mobile Deposit can increase efficiency and cash flow. MEMBER FDIC R(04/23) Commercial Vault Services 2411 Frost SECURITY FOR YOUR DEPOSITS, CASH WHEN YOU NEED IT Feel confident and secure making large deposits with Frost's Commercial Vault Services. Commercial Vault Services is equipped to handle checks, currency and coin deposits in a secure environment. With five locations across the state, our deposit and change ordering services are tailored to your business needs. A VARIETY OF AUTOMATED DEPOSIT + ■ State-of-the-art equipment verifies larger currency and coin deposits in a controlled environment ■ Make deposits at one of our financial centers, or by armored car service that delivers deposits directly to a vault location ■ Deposit results in reduced fees, processing efficiency and accuracy of deposit ONLINE CURRENCY AND CHANGE ORDERS ■ For customers using an armored car service, we provide a 24-hour automated ordering system ■ Request cash and currency online with Order Manager, Frost's web-based cash and currency ordering service OPTIMAL SECURITY FEATURES ■ Dual-control processing ensures the safety and integrity of your deposit ■ Tamper-evident deposit bags and constant video surveillance provide excellent protection for your funds during cash handling procedures ■ Counterfeit detection mechanisms ensure the currency is authentic WE'RE HERE TO HELP Your deposits are quickly converted to collected funds in a secure environment to reduce your company's exposure to loss or theft. Call a treasury management representative at(888) 481-0336 to learn how Commercial Vault Services can help meet your business needs. MEMBER FDIC R(04/23) _�11� Smart Safe .,,,-- Frost REDUCE CASH HANDLING RISK Designed as an integrated service that allows you to have more control over your cash, Smart Safe, a product offered through a partnership with Loomis and Brinks, is an electronic validating safe that assists in reducing risk and minimizing operating expenses. Smart Safe works by eliminating gaps in the cash-handling process. Once your cash is validated into the Smart Safe safe, it is as good as money in the bank. Deposits are counted, logged, and secured until an armored carrier comes to collect them. HOW IT WORKS ■ An employee feeds cash directly into the safe ■ Each day, the Smart Safe safe reports cash total to Loomis ■ Based on that information, cash receipts are made available to Frost daily for credit ■ An armored vehicle arrives, according to a pre-determined schedule, and takes the deposits to a Loomis cash processing center ■ Both you and Frost can access deposit totals and generate reports remotely, using the CPR system FEATURES ■ Issues detailed receipts for each currency deposit ■ Accepts bills of nearly any condition, fed in either direction ■ Integrates with existing POS systems BENEFITS ■ Real time deposit balancing, including printable reports ■ Counterfeit detection ■ Improved funds availability ■ Reduced cash processing risks ■ Improved cash processing efficiency ■ Remote access to cash reporting ■ Manage deposits from one or all locations ■ Safety of your cash and your employees WE'RE HERE TO HELP If you are interested in lowering your cash handling risk and improving funds availability, call a Treasury Management Representative at(888) 481-0336. Member FDIC ©2025 Frost Bank. R(0 5/2 5) Frost iPay Commercial Bill Pay 2411 Frost SCHEDULING YOUR PAYMENTS HAS NEVER BEEN EASIER Frost iPay Commercial Bill Pay service is a fast, easy and secure way to make payments electronically or through paper checks to anyone in the domestic U.S. This reliable service allows you to save money on checks and postage while having the peace of mind of tracking your scheduled payments to your billers. BENEFITS OF • • COMMERCIAL SAFETY AND SECURITY Manage user permissions to limit dollar amounts or pay from accounts. Ensure accuracy by having one person set up and be the first approver of the payment and another user provides final approval. SCHEDULE PAYMENTS Schedule one-time or recurring payments by arrival date to make sure they are received on time. PAYMENT FLEXIBILITY Send payments electronically to be received within 1-2 business days or by paper check from multiple funding accounts. TRACK PAYMENTS AND PAYMENT HISTORY Manage payments, receive notifications, track payment status, view history and download reports in .CSV format. HOW IT WORKS Add payees Create a personalized Schedule Track history and transactions to the system. profile for each payee. payments online. all from your homepage. WE'RE HERE TO HELP We'd like to show you how Frost iPay Commercial Bill Pay can make doing your business a little easier. Call a treasury management representative Monday- Friday from 7:00 am - 6:00 pm at(888) 481-0336 for more information. MEMBER FDIC R(04/23) Global Trade Services 40, Fro St Foreign Exchange (GTS FX) AVOID THE HIDDEN COSTS OF GLOBAL BUSINESS WHAT YOU DON'T KNOW MIGHT BE COSTING YOUR BUSINESS If your business pays international bills in U.S. dollars, you might be paying hidden—and sometimes excessive—costs on every transaction. These extra charges are usually added to reduce the risk of market fluctuations in exchange rates. With GTS FX from Frost, you could significantly lower your overall costs. This online tool gives you the ability to: € y Lock in real-time foreign Leverage established partnerships with Pay international suppliers exchange rates during banks around the world to expedite in their local currency the trade cycle currency transactions and lower cost HERE'S HOW YOUR BUSINESS COULD SAVE WITH GTS FX Let's take an example. Say you receive an invoice for $1 million from a European vendor. In one scenario, you pay in U.S. dollars, and in another, you ask for a dual invoice and pay your vendor in their local currency. SCENARIO DOLLARS SCENARIO 2: PAY WITH GTS FX You receive and pay an invoice You receive two invoices(USD and local currency) only in U.S. dollars. and pay in local currency. YOUR INVOICE: $1 million VS' YOUR INVOICE: €705,000 YOUR COSTS: $1 million YOUR COST: $972,900 at current exchange SAVINGS= • i LET'S TALK ABOUT HOW WE CAN HELP YOUR BUSINESS We'll look for ways to help your business thrive both here in Texas and around the world. To talk to a Frost Banker about our Global Trade Services Foreign Exchange, call (800) 860-8221. MEMBER FDIC R(12/22) Wire Transfers ;; Frost FROST CONNECT INITIATED Whether you do business across the city or across the world, from one location or many, in dollars or in any currency, you expect rapid, accurate and secure movement of funds. Between local accounts or around the globe, the fastest, most reliable and most cost-effective way to move money is through a wire transfer. Among many valuable features of Frost Connect, Frost's online banking service for commercial customers, is a wire transfer module with functionality designed for the requirements of today's fast-paced business environment. SAVE TIME AND MONEY Frost's wire transfer module is a convenient, easy-to-use and cost-effective tool for sending funds and obtaining information about the incoming wired funds. Using stored online wire profiles, you can quickly and easily initiate transfers on a repetitive or non-repetitive basis, as your organization's needs dictate. SEND FUNDS IMMEDIATELY You're in control. Send a wire today or schedule a wire for a future date, anytime, anywhere. Online wire transfers empower you to create, edit and delete your own wire profiles whenever necessary, even reducing the stress of last minute transfers. As long as your wire is initiated before daily cut-off deadlines, funds are released on a near real time basis, ensuring same- day movement, in most cases. BENEFIT FROM ENHANCED SECURITY Frost's online banking system protects your interest and assets with layers of security that begin with multi-factor authentication requirements, including token use,just to gain access and to originate transfers online. Outgoing wires from the system require dual approval before their release. GAIN ESSENTIAL INFORMATION ABOUT TRANSACTIONS Quick, reliable and secure execution is undoubtedly required, but your organization needs more—useful, up-to-date reporting about wire transactions that helps you effectively manage financial resources and plan for the future. Frost delivers essential online reporting directly to your desktop. USE WIRE OPTIONS ■ Domestic Wires transfer USD from a Frost account to any financial institution within the U.S. ■ Foreign Wires transfer USD and various types of foreign currency to another country. ■ Tax Wires transfer USD to pay all U.S. taxing authorities. WE'RE HERE TO HELP If you have any questions or would like additional information about sending wires through Frost Connect, we're always here to help. Call a Frost Treasury Management Representative at (888) 481-0336. MEMBER FDIC R(12/22) Frost Tax Payment Services 2411 Frost PAY YOUR TAXES ELECTRONICALLY Frost Tax Payment Service gives you the ability to pay both federal and state taxes electronically, allowing you to control the flow of funds. This service also ensures your compliance with mandates for electronic payments. FEATURES ■ Make federal tax payments, including types 940, 941, 945 and 1120, according to IRS requirements ■ Make state tax payments, for most tax types in all 50 states ■ Payment cancellations can be processed same day ■ Export payment history in a csv file format ■ Receive receipt confirmation of your payments online or mail ■ Ability to combine multiple access codes under one username and password ■ Eliminates need for writing checks ■ Available 24 hours a day, 7 days a week HOW IT WORKS ■ After submitting the appropriate forms, you will receive an access code and a PIN ■ Each person authorized to make tax payments will set up their own username and password ■ Make manual payments or upload bulk payment files ■ Funds are debited from your account on the day the payment is called in ■ Payments are initiated from a separate account; the IRS does not have direct access to your account WE'RE HERE TO HELP Frost's tax payment service is a time and money saving solution for making required tax payments. Call a Treasury Management Representative at (888) 481-0336 to learn how to have more control over the exact timing and amount of your tax payments. MEMBER FDIC R(12/22) uickBooks° Direct Connect ,11 Frost Q ��►� CONNECT YOUR FROST BANK ACCOUNTS TO QUICKBOOKS® SOFTWARE Direct Connect is a desktop software solution available to Frost Connect customers that provides the ability to download transactions automatically from your QuickBooks°desktop application. With Direct Connect you can easily log-on through the QuickBooks® desktop app to access all of your account information and organize your finances to help prevent any accounting errors. Once you are set up, you can download all your transactions directly into QuickBooks° desktop software —instead of manually keying in your data. Direct Connect files may be automatically opened from within QuickBooks® desktop software, eliminating the need to search for downloaded files and making them easy to use. Direct Connect data includes complete transaction and balance information so you can easily categorize and reconcile transactions. Also eliminate duplicate transactions and prevent any accounting errors with Direct Connect's special transaction-matching algorithm. WHY YOUR ORGANIZATION NEEDS • • QUICKBOOKSO DIRECT CONNECT _$ AUTOMATIC DATA RECONCILIATION ■ Download transactions directly into QuickBooks® ■ Eliminate the need for manual entry ■ Open files automatically from within QuickBooks® desktop DATA DOWNLOADS �J ■ Complete transaction and balance information for easy categorization ■ Eliminate duplicate transactions DESKTOP VIEWS ■ Access anytime* from your desktop ■ Review your transactions with convenient and easy-to-use views GETTING STARTED If you are currently a Frost Connect customer, getting started is easy. Frost QuickBooks® Direct Connect is a service offered in Frost Connect for QuickBooks° desktop software users. To get started, contact your Frost treasury management representative. WE'RE HERE TO HELP If you have questions about any of our products, call a Frost treasury management representative Monday—Friday from 7am-6pm CST at (888) 481-0336. *QuickBooks°desktop software enrollment required. MEMBER FDIC R(10/22) Zero Balance Account .,,,-- Frost MAKE THE MOST OF IDLE BALANCES Minimize idle funds and administrative expenses normally associated with monitoring multiple accounts with Frost's Zero Balance Account (ZBA) service. This service is particularly useful for companies with multiple locations or branches that have a need to maintain separate accounts for record keeping or audit purposes but want to automatically concentrate these funds at the end of the day. THE ZBA ADVANTAGE ■ Concentrate funds automatically at the end of the day ■ Automate manual transfers to fund accounts ■ View corporate liquidity as a single account, not multiple accounts ■ Maintain separate deposit and payment records ■ Avoid idle fund balances pending payment of checks ■ Gather funds from multiple locations or branches ZBA FEATURES ■ Target balance can be set at any amount, usually zero ■ Multiple secondary accounts can be tied to a primary funding account ■ Detailed check and deposit records are available for each account ■ Multi-tier account arrangements are available HOW IT WORKS 1. Establish a secondary account for your company's plants, stores, and offices that need the flexibility to make deposits and write checks 2. Assign each secondary account a target balance 3. Establish a primary concentration account to pool funds 4. At the end of each day, funds are swept into or out of the primary account based on each secondary account's target level WE'RE HERE TO HELP To learn how to concentrate funds with a Zero Balance Account, call a Treasury Management Representative at (888) 481-0336. MEMBER FDIC R(04/24) Fro s t C O N N E C T i,► ONLINE SECURITY OVERVIEW ONLINE SECURITY TOKENS Frost is committed to protecting the confidentiality of our customers'financial information. In that context, we are continually enhancing the security of our banking systems to protect your information.The rising frequency of security breaches across all industries has prompted us to provide our customers with multi-factor authentication for online banking. The guiding principles for our online security have included safety,technology,speed and ease of use.Since User IDs and passwords are no longer effective forms of authentication, Frost has enhanced our commercial online banking to include the requirement of security tokens at login and at the transaction level to send Wires or ACH items.We offer two different types of security tokens for commercial online banking users.The two options are Symantec VIP Access Mobile App and Symantec VIP Physical Token. SYMANTEC VIP Symantec Validation & ID Protection (VIP) protects your online accounts and transactions with an extra layer of security, right on your device, without the need to carry around a code generator or memorize security codes.The VIP credential provides a dynamic six-digit security code that you can use in addition to your Company ID, User ID and password for safe and secure account access and transaction submission.Two options are available for you to select as your mode of authentication. SYMANTEC VIP ACCESS FOR MOBILE (ANDROID, IPHONE, IPAD AND MORE) Symantec Validation & ID Protection (VIP)Access for Mobile is a free online security credential that you can download to your mobile device. How it works-VIP Access helps protect your accounts and your identity by requiring a higher level of security when you conduct online transactions.To use VIP Access, launch the VIP Access application from your mobile device,and note the six-digit security code.Then, log into Frost Connect from your laptop or desktop computer with your Company ID, User ID, password and unique security code. SYMANTEC VIP PHYSICAL TOKEN The Symantec VIP security token is a small electronic device(about the size of a key-chain charm) that adds a layer of security by randomly generating passwords every few seconds. Each token is programmed with a unique algorithm to periodically generate random one-time security passwords in which the Frost service validates. How it works- Each user is assigned a token that only works with their User ID and Password combination (please note that users cannot share security tokens).When logging in, users see a prompt for usual access codes along with a security token password.The token generates random passwords when the user presses the button on the token.The passwords automatically change every few seconds. If a successful login does not occur within an allotted timeframe, users should press the button again to display a new token password. If a physical token is preferred,you must order and purchase a "Symantec VIP Hardware Authenticator"token from Amazon.com at your expense. Frost will not purchase or provide physical tokens. WE'RE HERE TO HELP If you have any questions or need additional assistance,we're always here to help. Please contact a treasury management representative Monday - Friday from 7:00 am to 6:00 pm at(888)481-0336. 1 R(02/24) Fro s t C O N N E C T i,► HOW TO LOG IN WITH SECURITY TOKENS SYMANTEC VIP ACCESS FOR MOBILE (ANDROID, IPHONE, IPAD, OTHER) • Symantec Validation & ID Protection (VIP)Access for Mobile is a free online security credential that you can download to your mobile device. • How does VIP Access work? — VIP Access helps protect your accounts and your identity by requiring a higher level of security when you conduct online transactions.To use VIP Access, launch the VIP Access application from your mobile device, and note the six-digit security code.Then,Sign In to Frost Connect from your laptop or desktop computer with your Company ID, User ID, password and the unique security code. • To use Symantec VIP Access Mobile: — Go to https://m.vip.symantec.com/home.v or your phone's app store and search for VIP Access. — Download the appropriate version to your phone. — Send the Credential ID to the bank in a Service Request in Frost Connect. — Once registered, Frost Connect will prompt you for the six-digit security code each time you log in or authorize a transaction. SYMANTEC VIP HARDWARE AUTHENTICATOR PHYSICAL TOKEN • Symantec VIP Hardware Authenticator is a physical hard token security credential that you can purchase from Amazon.com and have shipped to your address. Once received, Frost can help you assign the token to your Frost Connect User ID. • How does VIP Hardware Authenticator work? — VIP Hardware Authenticator token helps protect your accounts and your identity by requiring a higher level of security when you conduct online transactions. Note the six-digit security code on the security token after you sign in to Frost Connect. Enter the security code in the token code field for secure account access. • To use Symantec VIP Hardware Authenticator: — Go to https://amazon.com/and search by name "symantec vip token" or by ASIN "B07XlVD542"to find the Symantec VIP Hardware Authenticator. — Order the physical token and have it mailed to your address. — Once the token arrives, note the 12-character serial number on the back of the token, below the barcode. — Send the serial number to the bank in a Service Request in Frost Connect. — Once registered, Frost Connect will prompt you for the six-digit security code each time you log in or authorize a transaction. HOW ARE SECURITY TOKENS USED? Each user is assigned their own token. It will only work with their User ID and Password combination (this means tokens cannot be shared).When logging in, users are prompted for their usual access codes along with a security token password. Token passwords automatically change every few seconds, and are randomly generated when the token's button is pressed. If successful login does not occur within an allotted timeframe, users should press the button again to display a new token password. HOW ARE ADDITIONAL OR REPLACEMENT SECURITY TOKENS OBTAINED? All requests for new or replacement security tokens are coordinated through the company's senior password holder, known as the Access Manager. WE'RE HERE TO HELP If you have any questions or need additional assistance,we're always here to help. Please contact a treasury management representative Monday - Friday from 7:00 am to 6:00 pm at(888)481-0336. 1 R(02/24) Fro s t C O N N E C T i,► SYMANTEC VIP SOFT TOKEN - FAQ 'S HOW DOES IT WORK? After you log into Frost Connect with your Company ID, User ID and password,you will be prompted to enter your token security code. Open the VIP Access program on your mobile phone and enter the six-digit security code provided in the on-screen field in your Online Banking account. If you are entitled to submit Wire or ACH transactions in Frost Connect,you will also see a prompt to enter the six-digit security code to authorize those. HOW DOES FROST CONNECT KNOW IF I HAVE A VIRTUAL TOKEN? After you have downloaded the mobile app, please contact Treasury Management Customer Support to verify your information and ensure your Frost Connect account is linked to the virtual token. WHAT IF I HAVE MULTIPLE COMPUTERS THAT I USE TO ACCESS FROST CONNECT? With the Symantec VIP mobile app,you can use any computer to access Frost Connect as long as you have your mobile device with you. WHAT IF I HAVE MULTIPLE USER IDS THAT I USE TO ACCESS FROST CONNECT? You can assign multiple user IDs to one Symantec soft token credential ID. If you need assistance, please contact a treasury management representative Monday- Friday from 7:00 am to 6:00 pm at(888)481-0336. HOW MANY TIMES CAN I USE THE CODE DISPLAYED ON MY TOKEN? Each code can only be used once.A new code is displayed every 30 seconds. WHAT IF I ALREADY HAVE A PHYSICAL TOKEN? Please bring your token to a Frost Financial Center and give it to a Customer Service Representative. In the meantime, you can download and begin using the mobile app version. Be sure to contact a treasury management representative Monday - Friday from 7:00 am to 6:00 pm at(888)481-0336 when you are ready to begin. WHAT IF I PREFER TO USE A PHYSICAL TOKEN? You can purchase a Symantec VIP Hardware Authenticator from Amazon.com and have it shipped to your address. Once you receive it,we can assign that physical token to your User ID. Be sure to contact a treasury management representative Monday - Friday from 7:00 am to 6:00 pm at(888)481-0336 when you receive your token and are ready to begin. CAN I SET UP THE MOBILE TOKEN WHILE I'M AT THE BANK? The mobile app must be downloaded to your mobile device you will be using to access your Frost Connect accounts. If you have download or installation questions, please contact a treasury management representative Monday - Friday from 7:00 am to 6:00 pm at(888)481-0336. i R(02/24) Treasury Management ,'�'►i -40 WINDOWS, CUTOFF TIMES, DEADLINES AND DATA RETENTION I��� Frost Activity Time Comments Frost Connect-Payments&Transfers Approved ACH Files will be processed until 6:00pm CT ACH Origination • Same Day ACH Approved files will be processed until 12:00pm CT 400 days of transaction history Available 24 hours . Approved files processed after the cutoff time will be processed the next business day . ACH files can be future-dated up to 19 days in advance Wires . Domestic and foreign USD . 7:00am—5:00pm CT • Between the cutoff time and 7:00am CT,future-dated wires approved by the . Foreign other currency customer are sent to the bank . Federal tax • 7:00am—3:00pm CT . Future-dated wires will process after 7:00am CT on the value date of the wire 400 days of transaction history 7:00am—2:OOpm CT . Wires can be future-dated 30 days in advance Account Transfers Available 24 hours . Transfers are real-time Stop pay • Requests submitted after 7:30pm CT will be processed the next available Available 24 hours business day • Stops remain on the system for 365 days Fraud/Risk Management Positive Pay • Check&ACH exceptions available . 9:00am CT(approx.) . Items will be returned if decision is not made by 3:00pm CT • Check&ACH exceptions cutoff time • 3:00pm CT . Files received by 6:00pm CT will be used for checks posting that evening • Issue files to bank . 6:00pm CT Balance reporting(retention) . Previous day updates at 2:00am CT • Current and previous day(540 days) Available 24 hours . Images available by 6:30am CT(Paid checks and deposits) • Incoming data exchange(540 days) . Current day reporting updates every 15 minutes from 6:30am to 6:30pm CT Legacy Reports(retention) • Current Day Draw Report(1 Year) • ACH Activity Report(1 Year) Available 24 hours • First reports of the day are loaded by 6:00am CT • Positive Pay Update Report(1 Year) • Current Day Wire Report(1 Year) • FEDI(1 Year) eStatements Image of mailed account statement • 7 years retention Available 24 hours . eStatements include check images • Account Analysis Statements(3 Years) Image Search Available 24 hours • Includes deposit tickets,return items and paid checks • 7 years of image history Other Lockbox • Image retention options Available 24 hours . Image retention determined by customer and bank contract o Standard—45 calendar days o Extended—6 months or 7 years Global Trade Services(GTS) • Foreign currency • 8:00am—4:00pm CT • Real-time foreign currency pricing • Same day CAD • 8:00am—3:00pm CT • Foreign Exchange Contracts executed through the FX desk can be drawn down • Same day MXN • 8:00am—1:00pm CT using the GTS Portal • For same-day credit Remote Deposit Capture• Check deposit . 9:00pm CT . Deposited checks front and back • Image retention(65 days) • Customer reports Loans 7:00pm CT . Pay monthly invoices,perform advances and pay downs • Advance • Paydown Corporate • Account Analysis Statements 5th business day • Customer Account Charged 12th business day DisbursementControlled • First Presentment Notice . 9:30am CT(approx.) Notice alert placed on Frost Connect when Presentment is available • Final Presentment Notice . 12:00pm CT(approx.) ACH • (FTP/Direct Transmission) • Debit files • 6:00pm CT the day before settlement • Files received after the cutoff time are processed for the next business day • Credit files • 6:00pm CT two days before settlement • Two-day credit files received after the cutoff time cannot guarantee the• Same-day files(debit or credit) • 12:00pm CT on desired effective day transactions will be memo posted to the receiving account on the morning of the settlement day Revised 12/23 "FrFrost TAB 6 RELATIONSHIP INFORMATION "'' Frost A► 0 YOUR RELATIONSHIP TEAM PRIMARY RELATIONSHIP CONTACT/ LENDING CONTACT Jordan Whitfield, Assistant Vice President jordan.whitfield@frostbank.com (817) 420-5070 • Provides ongoing management and oversight of your entire relationship with Frost. • Serves as your primary contact for credit and borrowing solutions. • Coordinates the activities of relationship team members who provide a wide range of financial products and services, including asset management and employee benefits, risk management and insurance, merchant services, capital markets and underwriting, and group banking. TEAM LEAD Jeff Salavarria, Senior Vice President jeff.salavarria@frostbank.com (817) 420-5108 • Leads team of relationship managers in our Public Finance group,that focus exclusively on nonprofit and government organizations. • Coordinates the activities of relationship team members who provide a wide range of financial products and services, including asset management and employee benefits, risk management and insurance, merchant services, capital markets and underwriting, and group banking. SERVICE ASSISTANCE Nicole Lockett, Relationship Administrative Specialist nicole.lockett@frostbank.com (817) 420-5873 • Sets up your accounts with Frost. • Provides day-to-day service for your relationship. • Answers general inquiries about loan and deposit accounts. Frost YOUR RELATIONSHIP TEAM PRIMARYTREASURY MANAGEMENT PRODUCT CONSULTANT Melissa Salmeron, Vice President melissa.salmeron@frostbank.com (713) 388-7746 • Helps you identify business needs and works with you to design financial solutions, using Treasury Management products and services. • Informs you about new products and services and enhancements to existing products and services. • Ensures your Frost service experience meets your expectations. TREASURY MANAGEMENT TECHNICAL SUPPORT tmcustserv@frostbank.com (888) 481-0336 • Provides technical support for PC-based and Internet products. • Assists with transmissions of ACH and Positive Pay files. ;'- Frost Jordan Whitfield Assistant Vice President Public Finance Jordan is an assistant vice president for Frost's Public Finance division and serves as relationship manager in Fort Worth and surrounding communities. Jordan joined Frost in 2018 and has 5 years of experience in the financial services industry. Before becoming a relationship manager, Jordan was a personal banker and an associate relationship manager at Frost. He is a graduate of Texas State University where he earned a Bachelor of Business Administration in Accounting. Reflective of his strong leadership skills and his dedication for driving growth, Jordan is an active member in his community and serves as a mentor with Academy 4 which is a mentorship program for fourth graders. In his leisure time, Jordan enjoys travel and spending time with his wife and daughter. Contact Information: direct line: (817) 420-5070 1 email: jordan.whitfield@frostbank.com R(12/23) ;'- Frost Jeff Salavarria Senior Vice President Public Finance Jeff Salavarria is Senior Vice President and Sales Lead for Frost's Public Finance Division in Fort Worth and serves as relationship manager for non-profit organizations and governmental entities in Fort Worth and surrounding communities. Jeff joined Frost in February 2007 as a relationship manager, bringing with him an impressive 20 years of financial services experience in managing and selling municipal trust products and services. That experience serves him well in current responsibilities that include business development, underwriting and portfolio management as he builds relationships with public sector clients in Fort Worth and surrounding communities for Frost. Jeff is an active member of the Association Fundraising Professionals and The Church Network. He has participated on various panels focused on corporate philanthropy and has led sessions at various conferences, focusing on banking for non-profits as well as fraud prevention. A graduate of the University of North Texas, Jeff holds a Bachelor of Business Administration degree in Finance. Contact Information: direct line: (817) 420-5108 1 email: jeff.salavarria@frostbank.com R(12/23) ;'- Frost Melissa Salmeron Vice President Public Finance Melissa Salmeron is a vice president for Frost's Public Finance division and serves as a treasury management sales officer in Houston, Fort Worth, Permian Basin, Corpus Christi and the Valley. During a banking career of more than 22 years including Frost, Melissa has held positions as a treasury sales advisor at Capital One N.A. in the New Orleans market and at Regions Bank in the Houston market. Melissa has worked with clients across multiple industries, including manufacturing and distribution, construction, health care and professional services. Today, she brings significant and wide-ranging knowledge and experience to Frost clients and prospective clients throughout Texas. Melissa earned a Bachelor of Science degree with dual majors in marketing and management from the University of New Orleans. She has also earned the Certified Treasury Professional designation. In addition to involvement on the Women's Finance Exchange, Melissa serves on the University of Texas Health School of Nursing Advisory Board. She is also a fellow with the Center for Houston's Future, a collaborative leadership program seeking to address some of the toughest problems in the Houston area. Melissa enjoys spending her free time with her husband and three children. She loves to read and is an active volunteer in the community and her church. Contact Information: direct line: (713) 388-7746 1 email: melissa.salmeron@frostbank.com R(03/24) 'P Proposed Implementation Plan Frost Task Description Responsible Party Proposal Public Fund Depository,Securities&Collateral Agreement sent to the customer PF Specialist Frost provides the customer with new account information sheets Relationship Administrative Specialist Planning meeting scheduled(if needed) PF Sales Officer/Relationship Manager Customer Return of completed new account information sheets to Frost Relationship Administrative Specialist Customer Pricing submitted Relationship Manager/Relationship Administrative Specialist Analysis maintenance submitted Relationship Manager/Relationship Administrative Specialist . . Documentation Treasury Management Services Agreements delivered to customer via DocuSign; ID PF Sales Officer/PF Specialist Verification required to access Agreements Deposit Consolidation Reporting—serial numbers for business units obtained PF Sales Officer/PF Specialist Determine file formats for Account Reconciliation, Positive Pay and ACH Customer Investment policy certified and returned to the customer Relationship Manager/Capital Markets Customer . . Signed Documentation , , Return signed Treasury Management Services Agreements to Frost PF Sales Officer/PF Specialist Customer Return signed Depository,Securities&Collateral Agreement PF Sales Officer/Relationship Manager Customer "Account balances must stay at$0 until signed Agreements are received" Signature cards/check specification sheets delivered to the customer Relationship Administrative Specialist Return signed signature cards, new account resolutions and W-9s to the Relationship Relationship Manager Customer Manager Return signed safekeeping agreement,securities listing(optional) Relationship Manager Customer Delivery of serial numbers for Deposit Serial Reporting PF Specialist Order checks,deposit tickets,endorsement stamps and plastic bags for courier Relationship Administrative Specialist deposits Obtain approved exception pricing from the Relationship Manager/Market President PF Sales Officer Forward pricing form to Account Analysis to implement pricing and rates for all Relationship Manager/PF Sales Officer/PF Specialist accounts Provide test checks for accounts—Positive Pay and Controlled Disbursement Customer . . Implementation Documentation Treasury Management Services Agreement inspected for accuracy and completeness— PF Specialist no longer need originals Due Diligence form is created for the Relationship Manager's approval Relationship Manager Test file transmissions PF Specialist Customer Setup completed for Treasury Management products and administrative access to PF Specialist Treasury Connect; password s/logins provided during training Schedule product training PF Sales Officer/PF Specialist SuppliesCustomer Receipt of checks,deposit tickets and endorsement stamps Relationship Administrative Specialist Customer Receipt of plastic bags for courier d eposits Relationship Administrative Specialist Customer . . Bank Conversion Begin depositing at Frost Customer Start closing accounts at previous bank Customer Schedule meetings with customer to follow up on services, products,etc. PF Sales Officer/Relationship Manager Customer Revised 12/23 Proposed Lockbox Implementation Plan Task Description Responsible Party ApplicationOffice Boxes Retail Lockboxes Complete U.S. Postal Application for required Post Office Boxes for San Antonio, PF Specialist Customer Corpus Christi and Austin Regions only For Dallas,Tarrant and Houston regions,submit a Lockbox Request Form to the PF Specialist LockboxCommand Site = Establish Lockbox Define operational requirements for each lockbox(wholesale and retail) PF Sales Officer/PF Specialist Customer Define coupon layouts for Retail Lockboxes PF Sales Officer/PF Specialist Customer Define data file layouts for Retail Lockboxes PF Sales Officer/PF Specialist Customer Customer payment of one year's rent plus key deposit is converted to a Cashier's Check and forwarded with a completed USPS Post Office Box Application via Frost Lockbox Operations Lockbox Operations(San Antonio,Corpus Christi and Austin Region only) USPS Box number and receipt received at Frost Treasury Management Services USPS P.O. Box Number provided to the customer PF Specialist Retail Lockbox Questionnaire is inspected for accuracy and completeness—Copy PF Specialist stored in Lockbox Operations Set up new customer in the Retail Lockbox database Lockbox Operations Determine and establish procedures for unacceptable items, lookup items and remake Lockbox Operations items Establish and verify customer contact names, numbers,emails and faxes Lockbox Operations Customer Transmission of sample data file to «client» Lockbox Operations Customer Evaluate test file Lockbox Operations Customer Revisions and re-testing as required Lockbox Operations Customer Approval and acceptance of test results Lockbox Operations Customer Setup completed for Lockbox and administrative access to Treasury Connect;training PF Specialist scheduled for service • . Lockbox Issue mailings/billings with new lockbox addresses(Wholesale and Retail Lockboxes) Customer Initiate processing of P.O. Box contents as specified PF Specialist Note: Lockbox setup requests may vary depending on the complexity of the setup 2 "FrFrost TAB C REQUEST FOR PROPOSAL CITY OF SOUTHLAKE U0 City of Southlake REQUEST FOR PROPOSALS Proposal Reference Number: RFP2601B20ONB260009 Project Title: Banking Services for City of Southlake Proposal Closing Date: 3:00 P.M.(CST), Friday, May 15, 2026 TABLE OF CONTENTS Tableof Contents................................................................................................................................Page 1 Request for Proposals (1) Introduction...............................................................................................................................Page 2 (2) Definitions................................................................................................................................Page 3 (3) General Information..................................................................................................................Page 3 (4) RFP Withdrawals and/or Amendments.....................................................................................Page 3 (5) Estimated Quantities.................................................................................................................Page 3 (6) Proposal Submittal Requirements.............................................................................................Page 3 (7) Proposal Evaluation and Contract Award.................................................................................Page 4 Appendix A—Scope of Services (1) Project Title..............................................................................................................................Page 6 (2) Scope of Services Contact........................................................................................................Page 6 (3) Special Conditions....................................................................................................................Page 6 (4) Proposal Evaluation Factors.....................................................................................................Page 6 (5) Brand Manufacture Reference..................................................................................................Page 6 (6) Key Events Schedule................................................................................................................Page 6 (7) Scope of Services......................................................................................................................Page 6 Appendix B—Proposal (-)Proposal Signature Form.........................................................................................................Page 17 I Required Proposal Information (1) Proposed Product.................................................................................................................... Page 18 (2) Cost of Proposed Product....................................................................................................... Page 18 (3) Term of Contract and Option to Extend................................................................................. Page 18 (4) Proposer's Experience/Staff.................................................................................................Page 19 (5) References .............................................................................................................................. Page 20 (6) Trade Secrets and/or Confidential Information.......................................................................Page 21 (7)Federal, State and/or Local Identification Information...........................................................Page 21 (8) Emergency Business Services Contact Notice........................................................................Page 21 II Contract Terms and Conditions (1) Delivery of Products and/or Services.....................................................................................Page 22 (2) Miscellaneous ........................................................................................................................Page 22 (3) Financial Responsibility Provisions.......................................................................................Page 23 AppendixC—Form CIQ ................................................................................................................Page 25 Appendix D—No Intent to Submit Form......................................................................................Page 27 Attachment A—City of Southlake Investment Policy and Signature Page............................................. Attachment B—Texas Public Funds Investment Act Certification By Bank Signature Form.............. City of Southlake - RFP2601B20ONB260009 - Pagel of 27 Southlake, Texas Request for Proposals 1. Introduction A. Project Overview: The City of Southlake is requesting Proposals with the intent of awarding a contract for the purchase of goods and services contained in Appendix A—Scope of Services. B. Questions: The following are contacts for questions as identified. i. RFP Clarifications: All questions related to requirements or processes of this RFP should be submitted in writing to the Purchasing Manager identified in section 2 below. ii. Scope of Service Questions: All questions related to the scope of services should be submitted in writing to the contact person(s)noted in Appendix A—Scope of Services. iii. Replies: Responses to inquiries which directly affect an interpretation or effect a change to this RFP will be issued in writing by addendum posted to the City website. All such addenda issued by the City prior to the submittal deadline shall be considered part of the RFP. The City shall not be bound by any reply to an inquiry unless such reply is made by such formal written addendum. iv. Acknowledgment of Addenda: The Proposer must acknowledge all addenda by signing and returning such document(s)or by initialing the appropriate area of the Proposal. C. Notification of Errors or Omissions: Proposers shall promptly notify the City of any omissions, ambiguity, inconsistency, or error that they may discover upon examination of this RFP. The City shall not be responsible or liable for any errors and/or misrepresentations that result from the solicitations which are inadvertently incomplete, ambiguous, inconsistent, or obviously erroneous. D. Conflict of Interest Questionnaire (Form CIQj: A person or business, and their agents,who seek to contract or enter into an agreement with the City, are required by Texas Local Government Code, Chapter 176,to file a conflict of interest questionnaire(FORM CIQ),which is found in Appendix C. The form must be filed with the City Secretary no later than seven (7) days after the date the person or business begins contract discussions or negotiations with the City, or submits an application, response to a request for proposals or bids, correspondence, or other writing related to any potential agreement with the City. E. Form 1295 Certificate of Interested Parties: In 2015,the Texas Legislature adopted House Bill 1295, which added section 2252.908 of the Government Code. The law states that a governmental entity or state agency may not enter into certain contracts with a business entity unless the business entity submits a disclosure of interested parties to the governmental entity or state agency at the time the business entity submits the signed contract to the governmental entity or state agency. The law applies only to a contract of a governmental entity or state agency that either(1)requires an action or vote by the governing body of the entity or agency before the contract may be signed or(2)has a value of at least$1 million. The disclosure requirement applies to a contract entered into on or after January 1, 2016. Please go to the Texas Ethics Commission webpage (www.ethics.state.tx.us) for full instructions and to complete the required steps for creation of Form 1295. Once the form is completed online,printed,and signed,please return the form with your proposal submission. Please refer to Tab C for the Form 1295 Exemption statement. City of Southlake - RFP2601B200NB260009 - Page 2 of 27 2. Definitions Proposal: The signed and executed submittal of the entirety of Appendix B—Proposal. Proposer: The Proposer and the Proposer's designated contact signing the first page of the Proposal. City of Southlake("Cites: The City of Southlake, Texas. City Secretary's Office: The office of the City Secretary of the City, located at 1400 Main Street, Suite #270, Southlake, Texas 76092. PH: (817) 748-8016; Fax: (817)748-8270. Project: The name of this Request for Proposals as identified on the cover sheet and first page of Appendix A—Scope of Services. Purchasing Manager: The City of Southlake Purchasing Manager is Timothy Slifka, CPPO, CPPB, Phone: (817)748-8312,E-Mail: tslifkakci.southlake.tx.us; Fax(817) 748-8010. Request for Proposals(RFP): The entirety of this document,including all Appendices and Addenda. Scope of Services: The entirety of Appendix A—Scope of Services. 3. General Information A. Tax Exempt Status: City purchases are exempt from State Sales Tax and Federal Excise Tax. Do not include tax in the Proposal. City will furnish Excise Tax Exemption Certificate upon request. Acknowledged. B. Public Inspection of Proposals: The City strictly adheres to the Texas Public Information Act(Texas Government Code Chapter 552.001, et seq.) and all other governing statutes, regulations, and laws regarding the disclosure of RFP information. Proposals are not available for public inspection until after the contract award. If the Proposer has notified the City, in writing,that the Proposal contains trade secrets or confidential information, the City will generally take reasonable steps to prevent disclosure of such information, in accordance with the Public Information Act. This is a statement of general policy only, and in no event shall the City be liable for disclosure of such information by the City in response to a request, regardless of the City's failure to take any such reasonable steps, even if the City is negligent in failing to do so. 4. RFP Withdrawals and/or Amendments A. RFP Withdrawal: The City reserves the right to withdraw this RFP for any reason. B. RFP Amendments: The City reserves the right to amend any aspect of this RFP by formal written Addendum prior to the Proposal submittal deadline and will endeavor to notify all potential Proposers that have registered with the City, but failure to notify shall impose no obligation or liability on the City. Acknowledged. 5. Estimated Quantities The City does not guarantee to purchase any minimum or maximum quantity but does contemplate purchasing exclusively during the term of the contract from the successful vendor. Acknowledged. City of Southlake - RFP260lB200NB260009 - Page 3 of 27 6. Proposal Submittal Requirements A. Submittal Packet—Required Content: All proposals must be submitted electronically.The Proposer must visit https://southlake.bonfirehub.com/portal/?tab=openOpportunities and register. Once registered for this complimentary service, the Proposer may submit Proposal Documents electronically by selecting the appropriate Proposal Identification. B. Submittal Deadline: The deadline for submittal of Proposals shall be as identified on page 17 (seventeen) of Appendix B-Proposal. It is the Proposer's responsibility to have the Proposal Documents correctly electronically submitted by the submittal deadline. No extensions will be granted, and no late submissions will be accepted. C. Proposals Received Late: Proposers are encouraged to submit their proposals as soon as possible. The time and date of receipt as recorded within the Bonfire electronic system shall be the official time of receipt. The City is not responsible for late submission regardless of the reason. Late Proposals will not be considered under any circumstances. D. Alterations or Withdrawals of Proposal Document: Any submitted Proposal may be withdrawn or a revised proposal substituted prior to the submittal deadline.Proposal Documents cannot be altered, amended or withdrawn by the Proposer after the submittal deadline, unless such alteration, amendment or withdrawal notice is approved in writing by the Purchasing Manager. E. Proposal Document Format: All Proposal Documents must be prepared in single-space type, on standard 8-1/2" x I I" vertically oriented pages, numbered at the bottom. The City only accepts electronic submissions via https:Hsouthlake.bonfirehub.com/login. Any other format (via telephone, fax, email, etc.)may be rejected by the City at its discretion. F. Validity Period: Once the submittal deadline has passed,any Proposal Document shall constitute an irrevocable bid to provide the commodities and/or services set forth in the Scope of Services at the price(s) shown in the Proposal Document. Such proposal shall be irrevocable until the earlier of the expiration of ninety (90) days from the submittal deadline, or until a contract has been awarded by the City. Frost Bank acknowledges all of the Submittal Requirements. 7. Proposal Evaluation and Contract Award A. Proposal Evaluation and Contract Award Process: An award of a contract to provide the goods or services specified herein will be made using competitive sealed proposals, in accordance with Chapter 252 of the Texas Local Government Code and with the City's purchasing policy. The City will evaluate all proposals to determine which proposers are reasonably qualified for the award of the contract,applying the anticipated evaluation factors and emphasis to be placed on each factor as identified in the Scope of Services. The City may, at its option, conduct discussions with or accept proposal revisions from any reasonably qualified proposer. The City reserves the right to determine which proposal will be most advantageous to the City. B. Completeness: If the Proposal is incomplete or otherwise fails to conform to the requirements of the RFP, City alone will determine whether the variance is so significant as to render the Proposal non- responsive, or whether the variance may be cured by the Proposer or waived by the City, such that the Proposal may be considered for award. C. Ambiguity: Any ambiguity in the Proposal as a result of omission, error, lack of clarity or non- compliance by the Proposer with specifications,instructions and all conditions shall be construed in the favor of the City. In the event of a conflict between these standard RFP requirements and details provided in Appendix A—Scope of Services or Appendix B—Proposal,the Appendices shall prevail. City of Southlake - UP260113200N13260009 - Page 4 of 27 D. Unit Prices and Extensions: If unit prices and their extensions do not coincide,the City may accept the price most beneficial to the City, and the Proposer will be bound thereby. E. Additional Information: City may request any other information necessary to determine Proposer's ability to meet the minimum standards required by this RFP. F. Partial Contract Award: City reserves the right to award one contract for some or all the requirements proposed or award multiple contracts for various portions of the requirements to different Proposers based on the unit prices proposed in response to this request, or to reject any and all Proposals and re-solicit for Proposals, as deemed to be in the best interest of City. G. Terminate for Cause: The occurrence of any one or more of the following events will justify termination of the contract by the City of Southlake for cause: i) The successful proposer fails to perform in accordance with the provisions of these specifications; or ii) The successful proposer violates any of the provisions of these specifications; or iii) The successful proposer disregards laws or regulations of any public body having jurisdiction; or iv) The successful proposer transfers, assigns, or conveys any or all of its obligations or duties under the contract to another without written consent of the City. v) If one or more of the events identified in Subparagraphs G i)through iv)occurs,the City of Southlake may, terminate the contract by giving the successful proposer seven (7) days written notice.In such case,the successful proposer shall only be entitled to receive payment for goods and services provided before the effective date of termination. The successful proposer shall not receive any payment on account of loss of anticipated profits or revenue or other economic loss resulting from such termination. vi) When the contract has been so terminated by the City of Southlake, such termination shall not affect any rights or remedies of the City then existing or which may thereafter accrue. H. Terminate for Convenience: This contract may be cancelled or terminated at any time by giving vendor thirty (30) days written notice. Vendor may be entitled to payment for services actually performed; to the extent said services are satisfactory. Frost bank acknowledges all Proposal Evaluation and Award requirements. City of Southlake - RFP260lB20ONB260009 - Page 5 of 27 Appendix A — Scope of Services 1. Project Title: Banking Services for City of Southlake 2. Scope of Services Contact Questions about the technical nature of the Scope of Services, etc. may be directed to TIM SLIFKA, Phone. 817.748.8312, e-mail: tslifka@ci.southlake.tx.us. 3. Special Conditions The following special conditions shall prevail over areas of conflict in previous pages: NONE 4. Proposal Evaluation Factors Emphasis Factor 10% Lowest Aggregate cost,Consistent with other Selection Requirements 20% Demonstrated Ability to Meet Service Requirements 20% Financial Condition and Ability to Meet Collateral Requirements Incorporation of Effective,High Quality and Innovative Cash 20% Management Services 10% Experience in providing services to medium-sized Texas cities 20% Customer Service and Responsiveness(includes reference responses) 5. Brand Manufacture Reference The City has determined that any manufacturer's brand defined in the Scope of Services meets the City's product and support need. The manufacturer's reference is not intended to be restrictive and is only descriptive of the type and quality the City desires to purchase. Quotes for similar manufactured products of like quality will be considered if the Proposal is fully noted with the manufacturer's brand name and model. The City reserves the right to determine products and support of equal value, and whether other brands or models meet the City's product and support needs. Acknowledged. 6. Key Events Schedule Proposal Release Date April 24,2026 Deadline for Submittal of Written Questions 3:OOPM Monday May 4,2026 Sealed Proposals Due to and Opened by City Shown on First Page of this RFP Anticipated Committee Evaluation Review Date May 2026 Anticipated Award Date June 2026 7. Scope of Services The City of Southlake (the City) is requesting proposals from qualified banking institutions to provide Bank services to the City as described below. The objective of this Request for Proposal(the RFP)is to identify the financial institution(s) (the Bank)that will provide the highest quality service at the lowest aggregate cost to the City. The City requires that the selected financial institution maintain a full-service branch within the corporate City of Southlake - RFP2601B200NB260009 - Page 6 of 27 city limits of Southlake.This requirement is based on the City's operational need for timely,secure,and efficient access to banking services,including but not limited to in-person transaction processing,deposit handling, and resolution of time-sensitive financial matters. Due to the volume, frequency, and nature of the City's financial activities, including cash management functions and occasional urgent transactions,proximity to a local banking facility is necessary to ensure continuity of operations,minimize risk,and avoid service delays.A local branch presence also enhances coordination,accountability, and responsiveness between the City and the financial institution. This requirement is intended to ensure that the selected institution can meet the City's service level expectations and operational demands in a reliable and efficient manner. Acknowledged. A. Proposal Procedures Each proposer shall use the City of Southlake form entitled"Fee Schedule"to identify all applicable fees for services requested. The Fee Schedule must be completed in its entirety and in the format presented.Each proposer shall identify all applicable fees for each service if the service is not already listed on the Fee Schedule. The term "No Bid" should be entered on the Fee Schedule when a service requirement cannot be provided. In the case of a "No Bid" remark, the proposer may offer an alternative or additional service for the City's consideration by using the Additional Responses tab of the Fee Schedule. Services for which a proposer intends to charge a fee must have all applicable fees indicated on the Fee Schedule. Space has been provided under each requested service for"Other"applicable fees,if any. Should the additional lines available in the schedule be insufficient to add all services being proposed,the proposer may add a separate spreadsheet that provides the additional information and any associated cost information. Unauthorized modifications of City of Southlake proposal specifications,forms or terms may render the proposal invalid. Acknowledged. B. Designated Bank Contact Personnel Upon selection, the Bank shall provide a list of personnel qualified to provide product information and assistance in the following areas: • General information • Investments and safekeeping • Deposit discrepancies • Returns • Wire transfers • Vault services • Balance reporting • Controlled disbursements • Pledged collateral • Automated Clearing House • Lockbox • Remote Payment and Presentment Service(RPPS) • Technical Support City of Southlake - RFP2601B200NB260009 - Page 7 of 27 In addition, the Bank shall designate one account officer with authority and responsibility for the City's entire account. Please refer to Tab B for the Relationship Team Information Sheet and Bios. Service Exclusion This RFP excludes all City retirement and deferred compensation programs as well as merchant services. Additionally,the City retains the right to invest its funds with the financial institution that provides the City with the best investment return. The City also retains the right to separately contract for services provided by other institutions in addition to those contained in the Bank contract. Acknowledged. C. Account Structure The City requires a master account entitled"Pooled Cash Account",into which all daily deposits of all unrestricted accounts, electronic transfers in and out, investment activities, debit and credit adjustments, change orders, zero-balance accounts (ZBA), and controlled disbursements will be transacted. The master account has controlled disbursement accounts that are funded by the master account. A number of zero balance accounts and other accounts will be required by the City for the processing of transactions and the collection of revenues. The zero balance accounts are swept into the master account. Below is a listing of existing accounts used by the City. Account Name Account Purpose Pooled Cash Account Primary Depository Account—all ZBAs filter through this account Payroll Account Payroll transactions ZBA through this account to the Pooled Cash Account Controlled Disbursement Accounts Payable transaction filter through this account and Account post the Pooled Cash Account in lump sum Debit Card Account Account maintains a very small balance and is used for special purposes Ambulance Services Account Lock Box account for ambulance payments Water Utilities Services Account Remote Payment&Presentment(RPPS)account for utility payments Credit Card Account Depository account for credit card transactions for city services Securities Trust Account Safekeeping and trust for investment transactions -generally maintains a large balance Money Market Account Interest bearing The City reserves the right to open or close any number or type of accounts throughout the term of the contract. Acknowledge and Agree. City of Southlake - RFP260lB20ONB260009 - Page 8 of 27 D. ACH Transactions The City has approximately 3,500 utility customers who are drafted monthly for payment. The City also has ACH debit and credit transactions for state and federal governmental activities, and approximately 380 employees are paid by ACH. The City pays vendors via ACH, and we are experiencing approximately 40 electronic payments weekly for this purpose. The City transmits data to the Bank via online banking. This is a required service of the Bank. The City requires that all outgoing ACH transactions require secondary approval by authorized City staff. Frost does not require a separate agreement for ACH services. This service is included in the Treasury Management Service agreement. Frost Bank delivers with a suite of swift, reliable, and cost-effective Automated Clearing House (ACH) services that enable your organization to move money electronically. Whether the transactions are consumer or corporate, debits or credits, Frost Bank's ACH services offer you the practical advantages of convenience, certainty, and cost savings. Like all of our online services, the system offers customized permissions and authorities by user, including dual or multiple approval options. Robust reporting includes daily ACH activity reports detailing notices of change (NOC), ACH returns, and prior day totals for originated files. For ideal solutions for both payables and receivables, our ACH services include: • CCD and CCD+ (cash concentration or disbursement: funds transferred between two corporate entities) • CTX (corporate trade exchange: transfer of funds — credits or debits—within a trading partner relationship with addenda records,vendor payments or child support payments) • PPD, PPD+(pre-arranged payment and deposit entry:direct deposit for payroll and other purposes, and pre-authorized consumer bill payment/collection) • TEL (telephone-initiated format: payment collection based on oral authorization from the consumer by telephone) • WEB (Internet-initiated payment: consumer payment through the Internet) Your organization may choose from three transmission methods: • Create ACH refund entries using Frost Treasury Connect for initiation. • Import ACH files into Frost Treasury Connect for initiation. • Transmit ACH files to our secure file transfer protocol site (FTP)for initiation. Frost Bank accepts a number of ACH transaction types, including the ability to originate consumer and corporate debits and credits. Among other Frost Bank ACH services which could be of benefit to you are: • Cash concentration debits, quick transfer of funds from other financial institutions to your Frost account. • Disbursements, quick transfer of funds from your Frost account to another financial institution. • Tax payments, electronic disbursements to federal and state agencies for taxes owed. Please submit a proposed automated clearing house agreement. Also, in the Banking Services Questionnaire,describe the approval process available to authorized City staff for ACH transactions. ACH files are accepted through Frost Treasury Connect or File Transfer Protocol (FTP). ACH files sent through Frost Treasury Connect require two users: one to submit the file and another to approve it. ACH files sent via FTP are not processed until Frost Bank receives secondary authentication in the form of a fax or email with the file details. Please refer to Tab G for Treasury Management Agreement. City of Southlake - RFP2601B200NB260009 - Page 9 of 27 E. Check Clearing Services The City uses Positive Pay for all checks and ACH transactions issued. The City will require the Bank to perform a computerized match of all presented City transactions with a database of issued checks and ACH transactions. All checks issued and voided by the City will be transmitted to the Bank by direct transmission,as well as ACH voids. The proposal should include any fees associated with this service on the Fee Schedule. Frost offers positive pay services that incorporate the latest banking technology to deter fraudulent activity such as counterfeit checks or legitimate checks that have been altered for amount. We match checks presented for payment to the authorized serial numbers and corresponding amounts supplied by our customers in an issued/voided items file created with our proprietary software. As part of the service, a customer may set parameters, such as minimum or maximum dollar amounts,that can be posted to an account, overriding any items on the issued/voided file sent to us. A customer may also specify whether or not to accept external ACH debits, and if debits are acceptable, the customer can impose a maximum dollar limit. The service compares each check (or ACH debit) submitted for payment with your file of all checks (and ACH debits, if appropriate) that have been issued and voided. This automated comparison identifies exception items that you may designate as "pay" or "return," a process that protects you against counterfeit or tampered checks. You access an exception report through Treasury Connect, Frost's online commercial banking and treasury management service. Images of the checks are provided as part of the exception review process. The image is offered to help verify the authenticity of the check, to ensure there are no issues with the payment, or help resolve discrepancies. The matching process also applies to checks presented at teller windows where systems are updated every 30 minutes during the banking day, from 7:00 AM Central time to 6:00 PM Central time, to include new check issues. If an item is presented at a Frost teller station and no corresponding issue record exists, our procedures require that we make every attempt to verify and accommodate the transaction. These procedures may add time to the process, but Frost's intention is to validate the authenticity of each item before completing a transaction. Frost does not offer reverse positive pay at this time. Positive pay records are available to tellers throughout the day, but the database is updated every 15 minutes during the business day. Please refer to Attachment D for fee schedule. F. Check Safekeeping Service The City requires online availability for the imaging and retention of cleared checks. The City requires the Bank to properly dispose of the canceled checks and deposit items. The City requires the ability to download all data directly from the Bank's website into Microsoft Excel format and in BAI format. Balance and Transaction history is available through Treasury Connect up to 540 days. Payment history(ACH and Wires) is available up to 400 days. In addition, your organization will have online access via Treasury Connect to all image transactions and statements up to 7 years. Through Treasury Connect, all the data you need for reconciliation is available for download in various file formats for no additional charge. Data can be exported into the following format: • BA12 City of Southlake - RFP2601B200NB260009 - Page 10 of 27 • CSV (Comma Separated Values) • TSV(Tab Separated Values) • QuickBooks (OFX) G. Account Reconciliation Bank statements on all accounts shall be for the period of the calendar month and rendered within five (5) working days after the close of the calendar month. The bank statement for all accounts should include a listing of all debits and credits that are balanced to the bank statement. Identify all applicable costs on the Fee Schedule for these services. Account statements are available for online viewing the first business day after the cycle's end. Statements are available online for 365 days. Paper statements are mailed the third business day after month-end. H. Daily Balance Reporting The City requires daily online reporting of ledger, collected and available balances, as well as all credit and debit totals for all Accounts. This information should be available by 8:00 a.m. Central time. Frost Treasury Connect is Frost's commercial online banking service that provides access to your account information and transaction functions wherever and whenever you need it, 24 hours a day,seven days a week.You need only a personal computer with an internet connection (Google Chrome, Internet Explorer, Firefox or Safari browser software) and a Frost-provided virtual security token to access a world of data, reporting, and services for your organization. Frost Treasury Connect online platform provides balance and transaction reporting all deposits and paid transactions for the day, including images (previous day and intra-day), which are updated on a real time 24/7 basis. This data will be retained for up to 540 days. All services listed are available through one portal. Available modules include the following: Payments and Transfers Module: • Wire transfers may be initiated online. The organization can create one or more templates from which they can initiate repetitive wire payments. Domestic and foreign wires may be initiated online. We also provide an intra-day wire report updated every 20 minutes throughout the day that provides details about incoming and outgoing wire transfers, including Fed reference numbers. • ACH transactions can be initiated online through manual entry or imported from a file produced by your accounting software. • Account transfers enable real-time transfer of available funds between your Frost accounts. • Stop Payments enables the real-time initiation of stop pays. Stop pays initiated online remain in effect for 12 months. • Stop Inquiry enables inquiries for specific checks paid in the past 365 days. • IPAY is a commercial bill payment system that is a fast, easy, and secure way to make payments electronically or through paper checks to anyone in the domestic U.S. • Fraud/Risk Management Module: • Positive Pay enables the organization to import a file of paid checks and voided items or input them one-by-one. The organization may review exceptions with images and communicate "pay/no pay" decisions. City of Southlake - RFP2601B20ONB260009 - Page 11 of 27 Reporting Module: • Balance and Transaction Reporting provides for information on all transactions (previous day and intra-day), which is updated on a real time 24/7 basis. This data will be retained for up to 540 days. • Legacy Reports available include DDA eStatements (with images), Account Analysis Statements, ACH activity, Positive Pay file updates, Sweep confirmations and statements, same day wire reports, and FEDI information. • Administration and Settings: • There is a customer designated System Administrator who sets up new users, grants access to features and accounts, resets passwords, or disables a user. The audit log functionality allows the administrator to monitor user activities. • Other Service Modules: • Lockbox reporting same day images of all remittance items processed through Frost's lockbox facilities are available online for a standard period of 45 calendar days. Optionally, image storage can be extended to either 180 calendar days or a seven-year, long-term archive. • Remote Deposit Capture enables the use of a desktop scanner to capture and send an electronic deposit throughout the day with a final deadline of 9:00 PM. For a Treasury Connect demonstration, please visit: www.frostba nk.com/business/ban king/frost-con nect/treasu ry-connect Please refer to Tab H for sample reports. I. Overdrafts The City shall attempt to avoid daylight overdrafts. Please include the daylight overdraft policy in the proposal and provide answers for this section in the Banking Services Questionnaire. Daylight overdrafts occur when a customer initiates the transfer of funds that have not yet been collected by the Bank. Unlike standard overdrafts, which may remain outstanding beyond the business day, daylight overdrafts are typically resolved within the same business day—prior to the end-of-day posting process. In the isolated instances when a daylight overdraft is a possibility, Frost generally strives to pay disbursements once the amount, source, type, and timing of a covering deposit is confirmed. Frost accepts incoming wires from the Fed until 5:00 p.m. Central time each banking day, and those wired funds are immediately available in your account. In other words,you receive same- day credit for them. The rate basis for overnight overdrafts is the Frost Prime Rate + 3%. The City does not intend to have an overdraft position on any of its bank accounts singly or net throughout the course of the Bank contract. In the event a check or checks presented for payment on any City account where there exists insufficient funds available for payment,the City will require the Bank to pay said checks and promptly notify the City representative of the existence of the overdraft situation. The City agrees to cover the overdraft within one business day. Any overdraft facility is considered an extension of credit and is subject to the Depository's standard underwriting requirements. In addition, the City must provide the Depository the various resolutions and legal opinions that the establishment of an overdraft facility in the form of a Revolving Line of Credit, is authorized and permitted under the codes and regulations governing the issuance of debt of a municipality under the laws of the State of Texas. City of Southlake - RFP2601B20ONB260009 - Page 12 of 27 The City would expect the Bank to view all City accounts together for purposes of any charges on overdrawn collected balances. Overdrafts are considered at the account level and not collectively. J. Debit and Credit Adjustments The City requires that a copy of all debit and credit adjustments be made available online as the entries are made throughout the month. Adjustment documentation should include description,date, and amount in order for the City to properly record the entry. The City shall not be responsible for the cost of credit and debit adjustments necessitated by a bank error. Any adjustment for interest lost will be submitted by your assigned Relationship Manager. Notification of corrections are as follows: • The branches do not notify customers in writing of deposit corrections. • If a cash deposit is made through the night drop, the tellers will call the customer if a correction is made. • If the deposit is made through the teller line and the customers waits for the teller to verify, the teller will have the customer correct and sign the deposit slip amount if a correction is made. • For deposits made through the Commercial Vault, notification can be made in writing for a fee. K. Encoded Checks The City encodes the majority of the items deposited daily. Yes, we manually scrub for errors/bad micr reads for possible repair before creating an exception item. L. Deposit Availability The City desires to receive same-day credit for all funds deposited in person or by armored delivery service to the designated deposit location. The City expects to receive the best availability on deposits, as well as any future improvements to the availability schedule. In the Banking Service Questionnaire, state your cut-off time for same-day credit and identify the name and physical location that will receive City deposits. Activity is updated throughout the day and is reported on the Current Day report via Treasury Connect. Deposits processed by 5:00 PM are given same day credit. Funds Availability Policy Disclosure (1) Your Ability to Withdraw Funds - (Funds Availability Policy Disclosure) apply only to demand deposit checking Accounts. Our policy is to generally make funds from your check deposits available to you on the first Business Day after the day we receive your deposit. Funds from cash and electronic direct deposits will generally be available on the day we receive the deposit. Once funds are available,you can withdraw the funds in cash and we will use the funds to pay checks that you have written. For determining the availability of your deposits, every day is a Business Day, except Saturdays, Sundays, and federal holidays. If you make a deposit on a day that is not a Business Day, we will consider the deposit made on the next Business Day we are open. (2) Longer Delays May Apply - In some cases, we will not make all of the funds that you deposit by check available to you on the first Business Day after the day of your deposit. Depending on the type of check that you deposit, funds may not be available until the second Business Day after the day of your deposit. The first $275 of your deposits, however, will be available on the first Business Day after the day of your deposit. If we are not going to make all City of Southlake - RFP2601B200NB260009 - Page 13 of 27 of the funds from your deposit available on the first Business Day after the day of your deposit, we will notify you at the time you make your deposit. We will also provide you with an estimate of when the funds will be available. If your deposit is not made directly to one of our employees, or if we decide to take this action after you have left the premises, we will mail you the notice by the Business Day after we receive your deposit. If you will need the funds from a deposit right away, you should ask us when the funds will be available. While we may provide you with an estimate of when the funds will be available, please be advised that the funds are still subject to final settlement. In addition, funds you deposit by check may be delayed for a longer period under the following circumstances: ■ We believe a check you deposit will not be paid. ■ You deposit checks totaling more than $6,725 on any one day. ■ You redeposit a check that has been returned unpaid. ■ You have overdrawn your Account repeatedly in the last six months. ■ There is an emergency, such as failure of computer or communications equipment. We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will provide you with an estimate of when the funds will be available.They will generally be available no later than the seventh Business Day after the day of your deposit. (3) Funds Availability Holds on Other Funds (Check Cashing) - If we cash a check for you that is drawn on another bank, we may withhold the availability of a corresponding amount of funds that are already in your Account. Those funds will be available at the time funds from the check we cashed would have been available to you if you had deposited the check. (4) Funds Availability Holds on Other Funds(Other Accounts) - If we acceptfor deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another Account with us. The funds in the other Account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check that you deposited. Frost regional vault is located at 4840 Overton Plaza, Fort Worth, Texas. M. Armored Car Service The City currently contracts with an armored courier service for the delivery of deposits from City facilities to the Bank. The City would like the Bank to provide a service or alternatives to pick up daily deposits from the City and deliver them to the Bank. Is this a service your bank provides? We are open to reviewing all options offered. Please provide details in the Banking Services Questionnaire. To make currency deposits easy and convenient for your organization, Frost Bank provides two options for commercial clients. First, your organization may make deposits at a teller window in any of our 135 Frost financial centers throughout the state. As a second alternative, your organization may contract with an armored car service to pick up deposits from your location or locations and transportthem directlyto one of Frost's commercial vaults for processing. Frost's regional vault is located at 4840 Overton Plaza, Fort Worth, TX 76109. Which alternative is most cost-effective?The answer depends on the amount of currency you're depositing and the level of convenience needed. Generally, deposits of less than $2,500 can be processed inexpensively at a teller window but require a visit to a financial center. Larger deposits are best handled using either the expedited financial center deposit(which also means City of Southlake - RFP2601B200NB260009 - Page 14 of 27 a trip to a Frost financial center)or by contracting, at your expense, with an armored car service for delivery to one of Frost Bank's vaults. To determine the most cost-effective option, consider your deposit size,the time and resources necessary to make regular visits to a Frost financial center,and the cost of armored car services in your area. There will be 3 locations with deposit pick up. The average monthly dollar amount of deposits is $26,000 and change order deliveries average $200 each. There can be up to 4 to 5 deposits at one location. We currently have pickups scheduled once per week per location. We would expect that this could be reduced to once or twice per month. Cash deliveries would typically only be needed once per month. N. Deposit Slips,Bank Bags and Endorsement Stamps The City uses a two-part pre-printed deposit slip. The City requires the Bank to provide copies of deposits online daily. The City would like the Bank to provide deposit slips, secure deposit bags, and endorsement stamps for the various collection locations. Please outline the procedure the City will use to obtain supplies in the Banking Service Questionnaire. If a cost is associated with this service,please include in the Fee Schedule. Upon the award of contract, Frost will offer the City of Boerne plastic,single use,tamper-evident deposit bags and endorsement stamps through the bank's exclusive vendor at no charge for the term of the contract. Frost requests cash deposits in plastic, single-use, tamper-evident deposit bags which are numbered-especially when deposits contain cash and/or coin. These types of deposit bags are used in our branches and through our regional vaults. Frost offers to make these bags available at no additional charge through our contracted provider. However, there is also the option of purchasing deposit bags through another vendor, but those purchases would be independent of the depository contract and not paid for or reimbursed by Frost. Frost does not provide deposit slips. Deposit tracking by location is a simple as adding a unique location number/identifier to the MICR line of the deposit slip. This may be requested by the vendor of your choice. O. Account Analysis Earnings Credit In the Banking Service Questionnaire, explain in detail the calculation method used to determine the earnings credit rate applied to City balances on the monthly account analysis,how fees are assessed (monthly,quarterly or annual basis) and how the Account Analysis is provided(online or emailed). The Earnings Credit Rate (ECR) is a tiered, bank-managed rate that increases with combined analyzed deposits.This rate is applied against analyzed charges accrued for services delivered to your organization. All bank-performed service fees are assessed through a monthly Account Analysis for simplified expense accounting. Each month's earnings allowance from analyzed balances is calculated as shown below: Rate Formula (Average Positive Collected Balance x ECR)/ (Days in Year x Days in the Month) City of Southlake - RFP2601B200NB260009 - Page 15 of 27 P. Errors Bank errors resulting in lower City balances or reduced earnings shall be corrected to the satisfaction of the City. The Bank and the City shall mutually agree upon the method of reimbursement or correction. At times,a client may make a deposit through Frost's vault,over the counter,or through a direct presentment that is out of balance —that is, the total amount listed on the deposit slip does not match the dollar amount of the items actually deposited with Frost. When a deposit is out of balance, Frost processes an adjustment to the appropriate account and mails a brief letter of explanation to the customer at the end of the processing day. Included in this notification letter are the account number,the reason and amount of the correction, and images of the original deposit slip and any deposit items in question. Q. Investments The City may choose to invest in certificates of deposit, or other types of securities as permitted by the City's written investment policy,with the Bank or any other financial institution. Frost offers a variety of investment options for the public sector - from collateralized deposit accounts with indexed interest rates (Interest on Checking and Money Market Savings Accounts), to certificates of deposit. Frost also maintains an in-house Capital Markets group who is able to provide access to an array of non-bank financial instruments. This area consists of knowledgeable and experienced investment professionals who are familiar with Chapter 2256 of the Government Code (a.k.a. the Public Funds Investment Act) and accustomed to working with clients investing larger amounts. R. Research Requests The City requests that all research requests be turned around within two (2) business days of the request. Frost's goal is to quickly and accurately respond to each client's requests for research. Our standard response time for research requests is two business days, but more complex issues, such as fraudulent items, could require additional and extensive investigation, and therefore will require more time. S. Returned Checks All checks deposited by the City that do not clear the first time should be submitted a second time before returning the item to the City. A returned check that does not clear on the second attempt shall be returned to the City within two(2)business days. It is the City's preference to receive return notifications online. Frost can re-clear checks twice when they are returned. Checks returned a third time are forwarded to the City. Frost's in-house collections department can also present unpaid checks to a drawee bank for collection over a variable time period (i.e. sight, 14-day, 30-day, etc.). City of Southlake - RFP2601B200NB260009 - Page 16 of 27 Foreign checks are also cleared through this collections process. For same day notification you will be notified by email or phone. Returned item images are available in Treasury Connect on a next day basis. T. Securities Clearance and Safekeeping The Bank may act as transfer agent for some or all security transactions undertaken by the City. All security transactions shall be executed delivery versus payment. The Bank must have the capability of executing on behalf of the City DTC and Federal book-entry security purchases and sales through the Federal Reserve Bank or a Federal Home Loan Bank, or a branch of a Federal Reserve Bank. The City requires that security purchase and sale instructions be transmitted to the Bank online. The City requires the ability to review the status of security transactions online. Controls for securities clearance will be established by mutual agreement. Include in the proposal a security clearance and custody agreement. A safekeeping confirmation for each City security transaction will be made available online or mailed to the City within two (2) business days of settlement. A monthly report listing all City securities held in safekeeping will be mailed or made available online to the City within seven (7) business days of the end of each month. The Bank shall sign the attached Texas Public Funds Investment Act Certification by Bank statement certifying that the City's Investment Policy was read by the appropriate authorities and that Investment and Safekeeping staff of the Bank will comply with the provisions outlined in the City's policy. Frost Bank's Capital Markets division is a member of the Federal Reserve and uses the Bank of New York Mellon in lieu of the Depository Trust Company (DTC). All Fed eligible securities are held at the Federal Reserve Bank in Frost's custody services account. All other securities are held in a similar account for Frost at the Bank of New York Mellon. To accommodate our clients' safekeeping requirements, Frost operates and maintains an in- house safekeeping department as part of Frost's Capital Markets Division. This department is located in San Antonio and staffed by Frost employees. Settlements may be made through either the Federal Reserve Bank (FRB) or the Depository Trust Company (DTC) on a delivery- versus-payment arrangement. If your organization has more complex safekeeping needs, you may wish to consider accessing services delivered by the Frost Trust Department. Because this level of safekeeping is more individualized and customized, price quotes for services and options can only be determined after a Frost trust professional makes an assessment of the securities involved and the associated scope of work. Security transactions are available online for both origination and monitoring. Notifications are loaded to the website if the customer chooses to use Safekeeping Online. Users can choose to have email notifications each time a new document is posted to the site. Otherwise notices are mailed. Securities can be cleared either as a delivery versus payment or on a free-of-payment basis. To ensure a cash (same day)settlement,your instructions must be provided to Frost Bank's capital markets division by 11 a.m. on the settlement date. Trade instructions received after 11 a.m. on the settlement date will be processed on a "best efforts" basis.A late fee will be incurred for late instructions. The Frost in-house Safekeeping group notifies one or more of the designated contact individuals named in the associated Safekeeping agreement of pending maturities and of calls as they City of Southlake - RFP2601B200NB260009 - Page 17 of 27 occur or Frost receives notice. The Safekeeping online service (separate from Treasury Connect) is a useful tool for submitting and confirming trade instructions. U. Stop Payments The Bank shall issue stop payments immediately via telephone or online notification from authorized City staff. The method of stop payment is at the City's discretion. The City will provide all required stop payment information. The Bank will provide the City with an electronic or printed confirmation of each stop payment. Stop Payments can be confirmed through Treasury Connect, via the stop payment section and viewing the status column. Confirmation is shown with a "bank confirmed status". A manual stop payment is valid for 6 months, an automated (via Treasury Connect) stop payment is valid for 12 months The City may also elect to setup email notifications within the Treasury Connect platform. V. Wire Transfers In a typical day,the City may transfer large dollar amounts. The funding sources for these transfers can include collected balances, security maturities, and sales and incoming wire transfers. Incoming wire transfers must receive immediate same-day collected credit. The City requires that wires be released the same business day if information is provided by the established deadline. The City requires the ability to verify all wire transactions online, as well as the current status of all wire transfers. In the event the Bank experiences computer or unexpected difficulties,the Bank shall use whatever means necessary to ensure that the City's wire transfers are completed on the date specified. The City requires that all outgoing wire transfers require secondary approval by authorized City staff. Please submit a proposed wire transfer agreement. Also, in the Banking Service Questionnaire, identify the provisions for the release of wire transfers, describe the approval process available to City staff for wire transfers, and indicate whether a workflow notification is sent when an item requires dual approval. Frost offers wire transfer initiation options that are designed to provide maximum convenience and efficiency for your organization's specific needs, online or by telephone. The easiest and most efficient way to initiate and manage wire transfers is through Frost's online commercial banking and treasury management service, Treasury Connect, which also offers reporting of all outgoing and incoming wires. Through Treasury Connect, you set up wire profiles—formats for entering and submitting wire information—with security features to match your needs.Your own system administrator grants access to these profiles and the ability to create repetitive profiles to your staff members as appropriate. Wires can be initiated using these profiles from any personal computer that has secure Internet access. Available security features deliver the protection and management capabilities that you require for wire transfers: • All users must log in to Treasury Connect using a Frost-provided security token. • You set entitlements for each user that allow different levels of access. • You have significant flexibility with limits. You may set limits on the wire profile and on the user. • All wire transfers also require a second use of the security token at the time of approval. City of Southlake - RFP2601B20ONB260009 - Page 18 of 27 • All outgoing wires require two people in your organization, one to input the wire information and another to approve it. As an option, you may set multiple levels of approval by wire value for your profiles. • You use separate profiles for domestic wires, wires in U.S. dollars sent outside the United States, wires in other currencies and tax payment wires. • You may allow wires that are future-dated by as many as 14 days. Wires must be inputted and approved before the wire cutoff time to be transmitted the same day. • Online wire cutoff times are 5:00 p.m. CT • Tax wires - 2:00 p.m. CT • Foreign wires - 3:00 p.m. CT Wires are sent based on a current check of account balance for available funds, not on any anticipated activity/balance. For example, if a $10 wire is going to be sent, an account balance check is submitted right before the wire goes out to ensure there are enough funds to cover the wire and any associated fees. If not,the wire is rejected. Please refer to Tab G for treasury management services agreement. W. Lockbox Service The City is using a lockbox for our ambulance payments. Please provide a proposed retail lockbox agreement. In the Banking Service Questionnaire,please provide data regarding the use of lockbox and identify the applicable cost on the Fee Schedule. Frost does not require a separate agreement for lockbox services. This service is included in the Treasury Management Services Agreement. Frost offers customers a fully automated, image-based lockbox service processing system. We provide both wholesale and retail lockbox processing services and traditional paper processing, as well as image internet delivery of remittance information on a same-day basis. We process lockbox items in one of two centers located throughout the state —San Antonio or Dallas/Fort Worth. Each provides a secure environment and an experienced, stable, and bonded processing staff. Both processing centers operate on the same technology platform with exceptional contingency and backup systems, ensuring that processing is never compromised by equipment failure or a natural or manmade disaster. Frost has offered both wholesale and retail lockbox services for more than 45 years. The wholesale lockbox process begins at the post office with scheduled pickups made by a bonded contract courier. Mail is delivered to Frost's processing facility where employees begin a two-step sorting process, during which incoming wholesale and retail lockbox mail is separated. Employees then organize mail into bins and box shelving by individual customers. Equipment specially designed for wholesale lockbox processing cuts slits on individual mail envelopes. Employees extract checks and accompanying documents, and manually examine materials to ensure correct box number and payee, a signature on all checks, and to comply with any other instructions agreed upon by Frost and the customer.Checks, remittance advices, other enclosures, and if requested, envelopes, are prepared and moved to high-speed scanner equipment for image capture. Once documents are batched and scanned, all data entry is completed from check images. Remittance advices and other non-check documents are stored in customer bins until the appropriate time for package preparation. In two separate data entry keying passes, individual check amounts are captured and compared (batch keying is completed by two separate employees to ensure accuracy). If keyed amounts differ for a check, City of Southlake - RFP2601B200NB260009 - Page 19 of 27 the system assigns it to a third keying pass to reconcile the discrepancy. With keying successfully completed, Frost prints check photocopies and a journal listing report. A second review verifies that check amounts are keyed accurately, the payee is correct, and all checks include a signature. Check copies are matched with remittance advices, other enclosures, and if requested, envelopes. Then, to meet our customers' operational needs, Frost employees prepare a remittance package that includes the lockbox report, check photocopies, original invoices, any materials that are unrelated to a check payment (for example, general correspondence), and if requested, envelopes. This package is mailed or delivered by other means to customers, according to their instructions. For organizations that use Treasury Connect, images of checks, payment advices and other materials as well as the daily lockbox report are available for online viewing each day by early afternoon. If the customer requests an earlier deadline, these images and the lockbox report can be ready for viewing to meet that deadline. To complete the process, an image cash letter is transmitted to Frost's item processing area for availability assignment and collection, and processed funds are credited to customers' accounts. All paper checks are taken to the Frost check vault for storage at the end of each processing day. Each site (San Antonio and Dallas/Ft. Worth) operates in-house, and all work is performed by Frost employees on Frost systems. Each provides a secure environment and an experienced, stable and bonded processing staff. All three processing centers operate on the same technology platform with exceptional contingency and backup systems, ensuring that processing is never compromised by equipment failure or a natural or manmade disaster. The City would utilize the One Frost operations center in San Antonio. Frost also invites the City to tour our Lockbox operation to meet some of the staff and observe the processes and controls in place. We share your desire to ensure data is valid, and begin the process to collect, document and incorporate your requirements with our own capabilities during implementation. Well before the first day of processing, you will receive and complete service setup detail (SSD) forms for establishing basic lockbox service, a coupon definition SSD and a data transmission output file setup detail form. These documents and our conversations with you define your expectations and any customized services you might require, and help pave the way for a smooth transition for your organization. Please refer to Tab G for treasury management services agreement. Please refer to Tab D for Fee Schedule. X. Remote Payment and Presentment Service(RPPS) The City is using RPPS for our water utility electronic payments. Please provide a proposed RPPS agreement. In the Banking Service Questionnaire, please provide data regarding the use of RPPS, including data file formats available, and identify the applicable cost on the Fee Schedule. Frost partners with MasterCard RPPS and Fisery to offer a remote payment and presentment service that enables you to receive customer bill payments as ACH transactions instead of receiving paper checks by mail. The service provides a single point of connectivity to virtually every consumer in the United States who is paying bills online through a financial institution's website. Please refer to tab D for Fee Schedule. Y. Collateral Requirements The Bank is required to comply with the Public Funds Collateral Act (Texas Government Code, Chapter 2257). Eligible securities, as defined in Chapter 2257 and identified below, shall be deposited with a third-party custodian prior to the deposit of City funds. The pledged collateral must be maintained at all times during the term of the Bank contract at the levels required in this section. City of Southlake - RFP260IB200NB260009 - Page 20 of 27 In order to perfect the City's security interest in the pledged collateral under the Financial Institutions Reform,Recovery,and Enforcement Act of 1989(FIRREA),it is required that a collateral agreement between the City,the Bank, and the approved custodian be signed by all parties prior to the deposit of City funds. The collateral agreement must be approved in resolution form by the Board of Directors or Loan Committee of the Bank and reflected in their certified minutes. The resolution should also state that the officer signing the collateral agreement is authorized to sign on behalf of the Bank. The signed collateral agreement,Board resolution,and minutes certifying the approval of the collateral agreement must be presented to the City prior to the deposit of City funds. Approved securities for collateral are outlined in the attached Southlake Investment Policy. No other options will be accepted as collateral for City funds. The Bank must comply with the law regarding collateral deposits. The City requires the balance in collateral be automatically adjusted to maintain, at all times, the minimum levels outlined in the City's Investment Policy and by law. Other requests for additional collateral will be made on an as- needed basis. The cost of collateral should be identified on the Fee Schedule and quoted on a per- million-dollar per-day basis. In the Banking Service Questionnaire, please describe the Bank's procedure for ensuring balances are properly collateralized. The Bank may substitute approved securities so long as the total value of the pledged securities meets the required levels. Substitution may be made after obtaining permission from the City. The Bank may also request permission to release securities whenever the total amount pledged is in excess of City requirements. Substitutions of the securities or reductions in the total amount pledged only occur with a signed, written authorization. Because The Bank of New York Mellon Trust Company, N.A. (BNY) system is automated, a standing release is signed when agreements are executed. BNY also enables Frost clients to view pledged collateral reports online through its web-based reporting system. This system also marks the value of pledged securities to market on a daily basis. A third-party custodian must safe-keep pledged securities. The City shall have the right to approve the custodian proposed by the Bank. Eligible custodians include: national banks domiciled in Texas, Federal Home Loan Bank, Federal Reserve Bank, or a branch of a Federal Reserve Bank. Upon receipt of the collateral, the custodian shall provide an original safekeeping receipt for each security being pledged. The Bank will provide to the City on a timely basis a monthly report of securities pledged by account. The report should provide the following: 1. Security type and description,including coupon,maturity and call date,if any, 2. Par value, 3. Market value of each security and total market value for all securities. The Bank shall sign the attached statement certifying the City's Investment Policy was read by the appropriate authorities and that Investment and Safekeeping staff of the Bank will comply with the provisions outlined in the City's policy. Frost complies with FIRREA. A sample copy of the bank's document is provided in Tab X that show the bank's Board or designated committee has accepted the depository contract and authorized the pledge of collateral, with a permanent record of this action to be maintained in the minutes of the bank. Frost Bank will provide board certification following the first regularly scheduled board meeting held after award of the contract and execution of the bank's Depository and Security agreements. City of Southlake - RFP2601B200NB260009 - Page 21 of 27 Frost proposes to pledge collateral from the Bank's existing portfolio of securities maintained with the Bank's contracted third-party custodian, Bank of New York-Mellon,which complies with Chapter 2257 of the Government Code(a.k.a.the"Public Funds Collateral Act", or"PFCA"), and without further restrictions at NO CHARGE. Any restrictions that exclude any PFCA-permitted securities, by type or by maturity, or that exclude any of the Bank's contracted collateral custodians, may result in a Restricted Collateral Interest Fee of 0.25% of the amount pledged. Additionally, any requirements for a minimum amount of collateral more than 110% of combined ledger balances may result in an Excess Collateral Interest Fee of 0.25% of the amount pledged. Frost is prepared to track and compare relationship balances against the amount of pledged collateral on a daily basis, but we can only monitor balances resulting from postings through the prior business day. Consequently, we request advance notification of any deposits that are being made "today" (i.e. same day),that may approach or exceed pledged collateral levels. The proposed collateral custodian is Bank of New York/Mellon. This custodian offers an automated pledging program with online access to daily and monthly historical reports. The "third-party"arrangement of this process does not enable real-time pledging, but daily collateral positions are made early in the morning based on current day's opening balance (i.e. previous day's closing balance). Refer to Tab G for sample Collateral Reports. Z. Desktop Check Scanning and Remittance Services The City currently utilizes RemitPlus, a desktop remittance processing and remote deposit capture solution integrated with Tyler Enterprise ERP to generate ICL (Image Cash Letter) files to submit for deposit. The City is actively evaluating alternative solutions, including Tyler Cashiering ICL (Image Cash Letter),and is open to solutions that improve efficiency,integration,and functionality. In the Banking Service Questionnaire, describe desktop deposit (remote deposit capture) and remittance processing services, including: 1. Compatibility with RemitPlus, if available 2. Integration capabilities with Tyler Enterprise ERP, including Tyler Cashiering ICL or similar solutions 3. File format compatibility for upload/download(e.g., CSV,BAI,XML,ICL formats) 4. Processing workflows for check imaging and remittance data 5. Image capture, quality control, and retention capabilities 6. Reporting and reconciliation features If proposing an alternative to RemitPlus,proposers shall describe: 1. The proposed solution and how it compares functionally 2. Integration approach with Tyler Enterprise ERP and/or Tyler Cashiering 3. Implementation requirements and timeline 4. Impact on existing City workflows and staff 5. Any additional costs associated with transition or conversion The City may give preference to solutions that are natively integrated with Tyler systems, reduce manual processing, and improve automation and data accuracy. City of Southlake - RFP260IB20ONB260009 - Page 22 of 27 Frost Bank Digital Deposits reside in software on a central server at Frost. As a service user, your organization can access this service via Treasury Connect to make deposits from the convenience and security of your own workplace. An extended deadline of 9:00 PM Central-Standard time enables you to scan checks and transmit deposits to Frost Bank well past traditional banking hours. When you complete a deposit, you receive a system message "received at Frost", confirming that the deposit has been received by Frost. Two scanning options and five service options deliver enough flexibility to meet the deposit needs of any Frost Bank customer, individuals, small or large businesses, complex organizations, with pricing that accurately reflects the level of service needed. The appropriate service option for your organization will depend on the number of check deposits you make,the dollar amounts of your deposits, and whether or not your organization needs the controls of service permissions and authorities. If your organization typically deposits larger numbers of checks monthly and those deposits total higher dollar amounts, one of two service options delivered through Treasury Connect may be more appropriate. This enables your organization to grant permissions and authorities to others in your organization, providing valuable control for your deposit function. As part of product deployment, Frost Bank sends you a desktop scanner appropriate for your organization's needs, although you may use one of your own organization's scanners if it is certified by Frost for the service. Once you have a scanner in place, you download a driver to operate the scanner and follow user-friendly instructions to process and complete your deposits. By accessing Frost Digital Deposits through Treasury Connect, your organization also benefits from other features that include online check image retention for 65 calendar days as well as virtual check endorsements, duplicate check detection, intraday and end-of-day reports, automated data capture with optional data files, and customer administration and user entitlements. You may also take advantage of data export functions to facilitate your organization's own analysis. AA. Coin and Currency Change Orders In the Banking Service Questionnaire, specify any advance notice requirements greater than 24 hours. How are change orders processed(phone, online, or both)? We understand that your organization depends on cash to make change and operate your business.Time and convenience make all the difference, and that is why Frost Bank offers fast change order preparation designed to meet your requirements. Currency and coin orders of more than $1,000 are filled through one of our four commercial vault locations throughout the state (San Antonio, Corpus Christi, Houston, and North Texas). If your organization uses an armored car service and places your orders by established deadlines using Frost's 24-hour automated ordering system, your currency and coin orders leave the vault the same day that your order is placed. Because the delivery schedule agreement is made between the armored car service and your organization, actual delivery depends on the terms of that agreement. Your organization may also visit any of our conveniently located financial centers, more than 130 throughout Texas,to fill your currency and coin orders of$1,000 or less. City of Southlake - RFP2601B20ONB260009 - Page 23 of 27 BB. File Formats In the Banking Service Questionnaire, please state which download/upload file formats are used by the proposer and whether they are fully customizable. Frost offers two basic ways to transmit files . The first option is to import a transmission file via Treasury Connect. To use Treasury Connect, a personal computer, internet service, and a security logon credential are needed. Outside of Frost Treasury Connect, Frost also accepts standard file formats for incoming issue files which can be delivered to the Bank through File Transfer Protocol (FTP). Frost can also provide outgoing paid and outstanding item files and reports through both options. Download file formats available: • BAI2 • CSV (Comma Separated Values) • TSV(Tab Separated Values) • QuickBooks (OFX) Upload File Formats: ■ Positive Pay-Treasury Connect can accept a file import after defining a file layout map. ■ ACH - We accept the standard ACH file format required by NACHA, The Electronic Payments Association. We will test your file and its transmission in advance of use. ■ Treasury Connect, Frost's online commercial banking and treasury management service, also accepts any delimited or fixed-width ASCII files for ACH transactions. Outgoing transmission files may incur a fee. Please refer to the Fee Schedule contained in Tab D. CC. Security and Fraud Prevention In the Banking Service Questionnaire, please describe the Bank's security and fraud prevention policy/program and compliance documentation, such as the proposer's regulatory compliance, internal controls, and online banking protection of funds and personal information, including documentation related to the following: 1. Multi-factor authentication(MFA)for all online banking access 2. Dual authorization for ACH and wire transactions 3. Fraud detection and prevention tools(e.g.,Positive Pay,ACH filters/blocks) 4. Real-time alerts and notification capabilities 5. Incident response procedures and notification timelines 6. Data encryption standards(in transit and at rest) 7. Most recent SOC 1 and/or SOC 2 reports(or equivalent) 8. Business continuity and disaster recovery plans The Proposer shall also describe liability provisions related to fraud, unauthorized transactions, and system breaches. Frost Bank has various filter and block options to fit your specific organization's needs. Security Tools • Business Tools: Protect your business accounts with Positive Pay with Payee Review and ACH Fraud Prevention Services. City of Southlake - RFP2601B20ONB260009 - Page 24 of 27 • Frost Connect: Use Frost Connect's two-factor authentication process for an added layer of security. Two-factor authentication requires users to submit a unique code from a virtual token at each login. Information Security Program • Frost's Information Security Program uses a variety of safeguards to protect the confidentiality, integrity, and availability of information. The system uses a formal set of industry standards to protect data, and the Frost Information Security Program's Information Security Standards are reviewed, updated, and re-approved annually. • Frost has an Enterprise Information Security (EIS) department, which has day-to-day responsibility regardingthe Information Security Program.The EIS department consists of security professionals who work with Frost's Information Technology, Internal Audit, and Line-of-Business departments to implement the program. • Frost routinely works with contracted security professionals to test our network infrastructure. These professionals will continue to apply specialized information security skills and other resources as necessary. PCI-compliant processes protect transaction data. The daily threats and challenges you face in protecting your entity, your state agencies, and constituents are very real and increasingly sophisticated. In response, we have been building best-in-class cyber security. As a standard, we deliver a fully PCI compliant environment that uses multiple redundant layers of defense in depth security technologies and architecture to ensure the highest levels of security for sensitive customer data. Fisery has a growing suite of security products that help customers maintain PCI compliance. As a leader in the payment technology space, we bring solutions and capabilities for detecting and preventing fraud for domestic and international transactions. Our advanced security technology addresses card data protection, card data storage, and the rising cost and complexity of PCI compliance and fraud. Our suite of solutions includes TransArmor®, merchant Fraud Detect®,and cyber securitytools. Our security solutions protect personal data, reduce PCI compliance questions,and provide one consistent token for each transaction. We set the industry standard with our tokenization and encryption solution and continue to innovate and improve our services to reduce your entity's risk and defend against criminals. Since our solutions remove payment card data from your payment environment, your systems never hold the actual card numbers from the transactions you process. By replacing highly targeted card data with secure tokens, you minimize risk by shifting the burden of protecting cardholder data from your entity, to Fiserv. The secure tokens can be used across your entire payment ecosystem to offer a consistent experience across all lines of entry to simplify your reporting, provide a better omni-channel experience, and improve back-office processes. We streamline your payment process without requiring you to manage multiple solutions and tokens without compromising analytics, reporting, marketing, and fraud prevention services. By maintaining a single token,you eliminate multiple points of failure that could open your data to potential breaches. We have expanded our solution offerings to issue and support network tokens to reduce your PCI scope, increase consumer confidence, and eliminate fraud. Through the secure pipeline between your organization and Fiserv,you maintain a fully managed, robust, and secure tokenization solution that is beyond compare. EE.Account Verification and Fraud Prevention Services The City is interested in tools and services that assist with verifying bank account information and reducing fraud risk associated with vendor payments and electronic transactions. Proposers shall describe any account verification services available,including but not limited to: City of Southlake - RFP2601B200NB260009 - Page 25 of 27 I. Bank account validation for ACH transactions(e.g.,prenote alternatives,real-time validation tools) 2. Account ownership verification(e.g.,name match,micro-deposit verification,third-party validation tools) 3. Integration with accounts payable or ERP systems 4. Vendor onboarding and validation tools If your organization wants to block all ACH activity on your account: • Choose Frost Bank's standard ACH Blocking service. Your organization will designate which transactions will be blocked: all ACH debits, all ACH credits, or all ACH credits and debits. Blocked transactions are rejected and automatically returned to the originator. If you have minimal ACH activity on your account: • Choose Frost Bank's ACH Blocking with Review service. All ACH debits to your account are blocked the day they are received. Your organization will review them the next business day, making an "accept" or "reject" decision for each. If desired, your organization may also specify a dollar limit that will allow any transaction below that amount to post to your account without your review. If you have numerous ACH debits and/or credits from recurring vendors or customers and don't expect random transactions: • Choose Frost Bank's ACH Filtering service. Your organization provides Frost Bank a list of vendors or customers (and their bank's origination IDs)that are authorized to make ACH debits or credits to your account. Preauthorized ACH transactions post to your account, but all other transactions are automatically rejected and returned to the originator. If you review your ACH activity each day and would like to block certain types of transactions from your account: • Choose Frost's ACH SEC(Standard Entry Class) blocking service.You specify which ACH transactions you want to authorize and which you want to block based on SEC codes. • Transactions with the SEC codes you've approved are automatically posted to your account;all other transactions are automatically rejected and returned to the originator. ACH Filtering with Review: • Your organization provides Frost Bank a list of vendors or customers (and their bank's origination IDs)that are authorized to make ACH debits or credits to your account with the option to review. Unauthorized vendors are presented with the decision to accept or return. FF. Online banking systems demonstration Upon the City's request, at an agreed-upon date and time, provide a demonstration of the features and capabilities of the online banking system, such as: 1. Log in security 2. Balance reporting 3. Payment templates 4. Daily activity 5. Notifications and reports 6. Security and administration features 7. Fraud/Risk management features 8. Voids/Stop payments 9. Check and deposit inquiries 10. Bank statement downloads City of Southlake - RFP2601B200NB260009 - Page 26 of 27 The City may request an online demonstration by contacting their assigned Relationship Manager. You may also access the following link for a demonstration of the online platform. https://www.frostba n k.co m/business/ba n ki ng/f rost-con nect/treasu ry-connect GG. Service Level Expectations The Bank shall meet the following minimum service levels: 1. Online banking system availability: 99.5%uptime or greater Treasury Connect is consistently available 24 hours a day, seven days a week except for scheduled maintenance, giving Treasury Connect a 99 percent-plus "up"time. 2. Wire transfer processing:within one(1)hour of approval While most wire transfers are processed within one hour, processing times may vary based on transaction details and external factors, and the Frost cannot guarantee timing. 3. Research requests: within two(2)business days Frost's goal is to quickly and accurately respond to each client's requests for research. Our standard response time for research requests is two business days, but more complex issues, such as fraudulent items, could require additional and extensive investigation, and therefore will require more time. 4. Error correction: within one(1)business day of notification Billing errors are corrected the same day as they are received, and a notification of the completed correction is sent to the requestor. Corrections can be made only up to the billing date—the 12th business day of the month. Any corrections requested after that day will be made as a refund to the customer's account and are completed by Frost telephone customer service. Failure to meet service levels may be considered in contract renewal decisions. Acknowledge and Agree. HH.Accounts Payable Automation and Disbursement Services The City is interested in exploring options for accounts payable automation and outsourced disbursement services. Proposers shall describe any services available to support the processing of accounts payable transactions, including but not limited to: Consolidating paymenttypes into a single transmission file reduces risk and enables automated and secure payment processing. Frost Integrated Payables is a web based 13213 payments platform that can take a payment file from your accounting system and execute AP payments as a virtual card, ACH or check through a single online portal to support your payments to suppliers. City of Southlake - RFP2601B20ONB260009 - Page 27 of 27 By streamlining the AP process, Frost Integrated Payables lifts your bottom line by reducing processing costs and improving cash flow enabling you to take advantage of supplier discounts and enhance revenue potential. The web-based tool is compatible with most accounting systems and eliminates the need for additional software installation, creating an easy implementation for you and your suppliers. When invoices are received, your organization will generate an approved payment instruction file. Files are processed according to intelligent payment settings and sent securely to suppliers in the form of virtual card, check or ACH. The service provides streamlined reconciliation back into the accounting system. 1. Automated processing of ACH/EFT payments Frost Bank delivers with a suite of swift, reliable, and cost-effective Automated Clearing House (ACH) services that enable your organization to move money electronically. Whether the transactions are consumer or corporate, debits or credits, Frost Bank's ACH services offer you the practical advantages of convenience, certainty, and cost savings. For ideal solutions for both payables and receivables, our ACH services include: • CCD and CCD+ (cash concentration or disbursement: funds transferred between two corporate entities) • CTX (corporate trade exchange: transfer of funds within a trading partner relationship with addenda records, vendor payments, or child support) • PPD, PPD+ (pre-arranged payment and deposit entry: direct deposit for payroll/other purposes, and pre-authorized consumer bill payment/collection) • TEL (telephone-initiated format: payment collection based on oral authorization from the consumer by telephone) • WEB (internet-initiated payment: consumer payment through the internet) Your organization may initiate ACH transactions of any amount in U.S. dollars from the convenience of your own desktop using Frost Treasury Connect. Your organization may also submit ACH transactions for processing through Frost's FTP (File Transfer Protocol) site. Some types of transactions that can be transmitted only by FTP include: • ARC (accounts receivable conversion: consumer bill payment) • BOC(back office conversion: point-of-purchase consumer payment converted to ACH) • POP(point-of-purchase entry: in-person purchase of goods and services by consumers) • RCK (re-presented check entry: to re-present a check processed through the check collection system and returned because of insufficient or uncollected funds) Frost recommends submitting the ACH file with direct deposit transactions two banking days in advance of the effective date by 6:00 PM. This recommendation complies with NACHA rules designed to ensure ample time to process a file through the ACH network so the payroll amount is memo-posted to the employee's account at the receiving financial institution and available for withdrawal at the opening of business on the pay date. Please note that the ACH network does not use Saturday, Sunday, or any holiday in the calculation of processing dates. The two-day recommendation ensures ample time to process a file through the ACH network, so the payroll amount is memo-posted to the employee's account at the receiving financial institution and is available for withdrawal at the opening of business on the pay date. Frost will accept ACH credit files one banking day before the payroll effective date, though the one-day process does not allow sufficient time for us to guarantee an 8:00 AM memo-posting on the effective date. However, funds will post to the employee's account at the receiving financial institution before close of business that day. City of Southlake - RFP2601B200NB260009 - Page 28 of 27 Frost also offers same-day processing and settlement of ACH credits and debits recently implemented by the financial industry. While this method of deposit settlement is not considered the ideal method for processing direct deposit entries, it can enable late or exception deposits to be processed and received on the same day when Frost receives the transaction file by 12:00 PM (noon). The prenote process, a $0.00 transaction in the Automated Clearing House (ACH) system that precedes live transactions and tests the validity of account information entered, is optional and must be created by Frost's customer.These optional prenotes are charged at the standard ACH transaction rate. Please refer to Tab D for associated fees. 2. Check printing,processing,and mailing services Frost Bank provides print and mail checks through through the Integrated Payables service. 3. Integration with the City's ERP system(Tyler Enterprise ERP) Frost can provide a custom reconciliation feed based on the client's ERP/IT capabilities. Integration with third party expense management software is an option. For its account reconciliation service, Frost uses standard file formats for incoming issue files as well as outgoing paid item files. If proprietary formats are required, further information will be needed to determine what custom programming is necessary. 4. File transmission methods and formats Frost has clients working with a wide variety of accounting and data capture systems. As long as these applications can generate and receive industry-standard file formats, there should not be any issues with compatibility. For its Account Reconciliation services, Frost accepts standard file formats for incoming issue files and uses standard file formats for outgoing paid items. Data is sent via electronic transmission and paper reports within five business days after month end processing. Frost accepts standard file formats for incoming issue files which can be delivered to Frost Bank through File Transfer Protocol (FTP). Frost can also provide outgoing paid and outstanding item files and reports. The City may elect to receive the files daily, weekly, or monthly. Through Frost Treasury Connect, all the data you need for reconciliation is available for download in various file formats at no additional charge. Data can be exported into the following format: • BA12 • CSV (Comma Separated Values) • TSV(Tab Separated Values) • QuickBooks (OFX) 5. Payment approval workflows and internal control features Available security features deliver the protection and management capabilities that your organization requires for wire transfers: • All users must log in to Frost Treasury Connect using a Frost-provided security token. • You set entitlements for each user that allow different levels of access. City of Southlake - RFP2601B200NB260009 - Page 29 of 27 • You have significant flexibility with limits. You may set limits on the wire profile and on the user. • All wire transfers also require a second use of the security token at the time of approval. • All outgoing wires require two people in your organization, one to input the wire information and another to approve it. As an option, you may set multiple levels of approval by wire value for your profiles. • You use separate profiles for domestic wires, wires in U.S. dollars sent outside the United States, wires in other currencies, and tax payment wires. • You may allow wires that are future-dated by as many as 14 days. 6. Positive Pay integration and fraud controls Today, organizations like yours who participate in ACH activities are vulnerable to the growing risks of electronic fraud and significant financial losses that result when unauthorized payments post to your accounts. ACH Fraud Prevention Services offers defenses against fraudulent and altered transactions. Using these tools, your organization may block all incoming ACH debits, credits, or both debits and credits from posting to your account, or your organization may specify that all incoming ACH transactions be blocked except for those generated with company IDs that your organization designates. Your organization may easily add or delete authorized vendors by contacting Frost Bank's Treasury Management Implementation Team. Frost Bank also offers ACH Filter with Review, a secure and powerful online tool that gives you the fraud protection and information management capabilities of a positive pay system to help your organization monitor and control ACH activity. ACH Filter with Review blocks all ACH items throughout a business day if they exceed the threshold amount your organization has set. The next business day, your organization will receive a report of blocked transactions through Frost Treasury Connect.While reviewing each transaction in the report,you may either approve it (the transaction posts to your account) or reject it (the transaction is returned to the originator as unauthorized). 7. Vendor payment options (ACH, check,virtual card,etc.) Frost offers two methods for virtual credit card issuance. 1. Automated virtual card payment file for high volume vendor payments through our payables solution. 2. Virtual cards can also be generated through the commercial card program's online platform, which can be single use or multi use. Consolidating payment types into a single transmission file reduces risk and enables automated and secure payment processing. Frost Integrated Payables is a web based 13213 payments platform that can take a payment file from your accounting system and execute AP payments as a virtual card, ACH or check through a single online portal to support your payments to suppliers. By streamlining the AP process, Frost Integrated Payables lifts your bottom line by reducing processing costs and improving cash flow enabling you to take advantage of supplier discounts and enhance revenue potential. City of Southlake - RFP2601B20ONB260009 - Page 30 of 27 The web-based tool is compatible with most accounting systems and eliminates the need for additional software installation, creating an easy implementation for you and your suppliers. When invoices are received, your organization will generate an approved payment instruction file. Files are processed according to intelligent payment settings and sent securely to suppliers in the form of virtual card, check or ACH. The service provides streamlined reconciliation back into the accounting system. 8. Reporting and reconciliation capabilities Proposers should indicate whether these services are optional or part of an integrated payables solution and describe any implementation requirements,risks, and benefits. Frost is currently in the process of implementing a new Integrated Payables platform. We would welcome the opportunity to meet with your organization to review the vision and goals that is had with respect to accounts payable control and payment management. The City may consider these services as part of future process improvements but is not required to implement them at this time. II. Employee Banking Services The City of Southlake is interested in encouraging employee participation in direct deposit and electronic payment methods. Proposers are requested to describe any banking services, products, or programs offered to City employees, including but not limited to: 1. Free or discounted personal banking accounts (e.g., checking, savings) 2. Waived fees(monthly maintenance,ATM, overdraft, etc.) 3. Early direct deposit availability,if applicable 4. On-site or virtual enrollment assistance for employees 5. Dedicated customer service support for City employees 6. Mobile and digital banking capabilities The City does not require employees to use the selected Bank; however,the availability and quality of these services may be considered in the evaluation of proposals. Proposers should clearly identify all applicable fees, eligibility requirements, and any limitations associated with these services. Frost is not currently offering employee banking services; however,this may be reviewed as part of future product evaluations. JJ. Implementation In the Banking Services Questionnaire,please describe your implementation approach,timeline,and required City resources. An Implementation guideline template is included for your review. As your current Treasury and Depository services provider, there may be some modifications or changes to be made. If necessary, we would recommend that a formal meeting is coordinated City of Southlake - RFP2601B200NB260009 - Page 31 of 27 to document the entire implementation process tailored specific to your unique requirements and needs. KK. Service Enhancements Based on the information provided in the RFP and your firm's knowledge of the public sector,please describe any services or technological enhancements, not previously mentioned, that should be considered for further improving the effectiveness of the City's treasury management operations. Frost Integrated Payables solution will help your organization lower costs and improve working capital with a simplified accounts payable process. Frost Commercial Card allows your organization to have more visibility and control of spending expenses. Frost, through partnership with Fisery Commercial Middle Market, offers Merchant Services to help your organization process and optimize card payments. Detailed product descriptions are included within other attachments. City of Southlake - RFP260IB20ONB260009 - Page 32 of 27 �Yf Aftk�-q '& ; Frost r -"0 l � City of Southlake Statement Date: 3/31/2026 1400 Main Street, Suite#270 Relationship Manager: Jordan Whitfield Southlake, Texas 76092 Treasury Management Sales Officer: Melissa Sal meron Statement Period: March Days: 31 Consolidated Account Analysis Statement Number of Accounts: 5 Balanceand Earnings Allowance Information Average Ledger Balance $8,1 17,224.00 Less:Average Float $0.00 Average Collected Balance $8,1 17,224.00 Average Negative Collective Balance $0.00 Positive Collected Balance Available for Earnings $8,117,224.00 Earnings Allowance 1 .00% $6,894.08 Current Activity Period Charges 4,735.45 Total Amount Due 0.00 The above figures are for illustrative purposes only. Actual monthly service charges may be lower or higher due to fluctuations in account activity,balances,and/or earnings credit rates. 2 41j:k'�Yf ,,4o; Frost r Service Description Volume Unit Price Price Checking Services Account Maintenance 5 23.0000 115.00 Credits Posted 100 1.0000 100.00 ACH Incoming Credits 550 0.2000 110.00 Deposited Items 10 0.1500 1.50 ICL Frost Premium Deposited Items 680 0.0600 40.80 Return Items 1 10.0000 10.00 Special Signature Requirement 2 15.0000 30.00 Special Sign Requirement Items 45 0.5000 22.50 Subtotal Checking Services 429.80 Remote Deposit Capture Services Monthly Maint Single Feed Scanner 1 75.0000 75.00 Credits Posted - Digital Deposits 25 0.0000 0.00 RDC- Information Reporting Items 150 0.0000 0.00 RDC- Deposited Items 150 0.3500 52.50 Subtotal Remote Deposit Capture Services 127.50 Lockbox Receivables Management Services Credits Posted - Lockbox 10 1.0000 10.00 Data Transmission 1 175.0000 175.00 Subtotal Lockbox Receivables Management Services 185.00 Wholesale Lockbox Services Wholesale Lockbox Monthly Maintenance 1 300.0000 300.00 Wholesale Items 10 0.5800 5.80 LB Image Capture Non-Financial 15 0.1000 1.50 Wholesale Image Delivery - Internet 1 200.0000 200.00 WholesalelmageCapture- Check 30 0.1100 3.30 Wholesale Image Capture- Invoice 50 0.1100 5.50 Subtotal Wholesale Lockbox Services 516.10 Vault Services Cash Processing - Deposit Total 15 1.0000 15.00 Subtotal Vault Services 15.00 Controlled Disbursement Services Controlled Disbursements 1 120.0000 120.00 Subtotal Controlled Disbursement Services 120.00 Account Reconciliation Services Full Reconciliation 3 75.0000 225.00 3 41J:k'�Yf ,,4o; Frost r Full Reconciliation Items 150 0.0700 10.50 Subtotal Account Reconciliation Services 235.50 Positive Pay Services Positive Pay Paid Reject Item 1 20.0000 20.00 Positive Pay with Payee Review 3 65.0000 195.00 Subtotal Positive Pay Services 215.00 ACH Fraud Prevention Services ACH Block or Filter with Review 3 20.0000 60.00 Subtotal ACH Fraud Prevention Services 60.00 ACH Origination Services TC Payments ACH 1 30.0000 30.00 ACH Origination Items 5050 0.1700 858.50 Notification of Change Correction 12 5.0000 60.00 Subtotal ACH Origination Services 948.50 Wire Transf er Services Incoming Wire Transfers 5 15.0000 75.00 TC Payments Wire Transfers 1 30.0000 30.00 Online Banking Wire Transfers 9 12.0000 108.00 Wire Transfer Statement 7 5.0000 35.00 Subtotal Wire Transf er Services 248.00 Commercial Online Banking Services Treasury Connect Access 1 100.0000 100.00 Treasury Connect Accounts(1st account free) 6 30.0000 180.00 TC Previous Day Items 620 0.1700 105.40 Subtotal Commercial Online Banking Services 385.40 Image Archive Services Image Archive File 1 25.0000 25.00 Image Archive Items 200 0.0500 10.00 Subtotal Image Archive Service 35.00 ZBA Services Zero Balance Accounting 2 75.0000 150.00 Subtotal ZBA Services 150.00 Special Services BA12 Reporting 1 50.0000 50.00 Subtotal Special Services 50.00 4 �Yf Aftk�-q & ,,��; Frost op!:; � 19 OKW4 � Balance Related Expenses Regulatory Balance Fee 8,1 17,224 0.01250% 1,014.65 Expenseon Negative Collected Balances 1 11.50% 0.00 Subtotal Balance Related Expenses 1,014.65 Summary Tot alsOn Next Page 5 �Yf Aftk�-q & ,,4 o; Frost OP!:; � 19 OKW4 � Standard Activity Charges 3,720.80 Applicable Activity Charges 3,720.80 Balance Related Expense 1,014.65 Total Fees Billed 4,735.45 6 Appendix B — Proposal Submittal Checklist: (To determine validity of proposal) Appendix B(pages 17 through 26)Must be Signed and included in the proposal submittal. Appendix C Conflict of Interest Form (page 26)must be included in the proposal submittal. V/Form 1295 Certificate of Interested Party must be included in the proposal submittal. See Page 2. HB 89, SB 252, SB 13, and SB 19 Acknowledgment. See Page 23. Attachment A Signature Page. See page 15 of Investment Policy. V Attachment B Signature Page. See page 51 of pdf Proposal Document. All proposals submitted to the City of Southlake shall include this page with the submitted Proposal. RFP Number: RFP2601B20ONB260009 Project Title: Banking Services for City of Southlake Submittal 3:00 P.M. (CST), May 15, 2026 Deadline: Submit Electronically* to: https://southlake.bonfirehub.com/portaU?tab=openOpportunities * Requires email account login and password. Proposer Information: Frost Bank Proposer's Legal Name: 111 W Houston Street Address: San Antonio, Texas 78205 City,State&Zip Federal Employers 74-0635455 Identification Number# (817) 420-5070 Phone Number: Fax Number: E-Mail Address: ordan.whitfield@frostbank.com Proposer Authorization I, the undersigned, have the authority to execute this Proposal in its entirety as submitted and enter into a contract on behalf of the Proposer. Printed Name and Position of Authorized Representative: Jordan Whitfield, Assistant Vice President Si nature of Authorized Re resentative: Signed this 15th (day) of May (month), 2026 (year) City of Southlake - RFP2601 B200NB260009 - Page 17 of 27 Appendix B—Proposal (continued) I. REQUIRED PROPOSAL INFORMATION. IN ORDER FOR A PROPOSAL TO BE CONSIDERED COMPLETE, AND TO BE EVALUATED FOR A CONTRACT AWARD BY THE CITY, PROPOSER MUST SUBMIT ALL OF THE FOLLOWING INFORMATION. 1. Proposed Products and/or Services A. Product or Service Description: Proposers should utilize this section to describe the technical aspects,capabilities,features and options of the product and/or service proposed in accordance with the required Scope of Services as identified in Appendix A. Promotional literature, brochures, or other technical information may be used. B. Additional Hardware Descriptions: Proposers should also include in this section a detailed description of what additional hardware and/or software, if any, would be required by the City in order to fully utilize the goods and/or services proposed. C. Guarantees and Warranties: Each Proposer shall submit a complete copy of any warranties or guarantees provided by the manufacturer or Proposer with the Proposal submitted. D. Project Schedule/Delivery Date: Proposer must provide a project schedule noting all projected completion dates for segments of the Project, from start-up to completion, and all delivery dates for goods covered by the RFP. The Proposal must show the number of days required to deliver and install the product or equipment after the receipt of the City's Purchase Order. 2. Cost of Proposed Products and/or Services A. Pricing: Pricing shall reflect the full Scope of Services defined herein, inclusive of all associated cost for delivery, labor, insurance,taxes, overhead, and profit. B. Schedule of Pricing: Proposer shall quote unit pricing in accordance with the itemized listing of products or contract segments stated in the Scope of Services and using the following format: For this procurement the schedule of pricing is not available in hardcopy. You may access it via the online portal (https:Hsouthlake.bonfirehub.com/portal/?tab=openOpportunities). To submit your schedule of pricing,please download the Bid Table and fill it in accordingly per the sample below. w.u. rya• x pll.. w w..wl m.nwnl.e. anl... Cwmwl.l.e Prawe.n nwemem FII.tube.wuF I.ptll Mtnlltl. � pl.n ena E.wlwmnnu.. Fllw vrw poF{yeq Mipie nwe nww.+dl.B d-ee elen.tl9 ome rvoe,w.mo NIA n meum.nev PI ua.na e.uenea wbn bee YP eeeme N.n � Hea..na eadda'i wv a p pw I aocun..n.. one rvp.reemw H.w � <o pV uP+sp p n 9 0.w P w mcm.=w. a o.0 type,same wn T.wm........[enaduzl elaronl..s.o.l{.nub I mu will nwa to nn out m.e.rnna.a a pw..r.nielne Iwr mu elembi o __a Tewuo se..ne..aeamew.l we.wee...(�Y-aew.V ale lebu_e.en f.I..) t � Yeu will were e xn eui me p.e.neea ra.epeee.ve.pete ie.me bie Iasi I o wea I For instructions on how to complete Bid Tables, please refer to this article on Bonfire's Support Website. Please note: even if you do not have additional responses, you must download and re- upload the blank document. This is to confirm that you do not require any additional costs. If you have any additional items,please fill out the Additional Responses template accordingly. 3. Term of Contract and Option to Extend Any contract resulting from this RFP shall be effective for thirty-six(36)months from date of award. The City anticipates that contract shall be renewed pursuant to the availability of funds and at the discretion of the City. The following clauses shall be included in the contract: City of Southlake - RFP2601B200NB260009 - Page 34 of 27 A. Option Clause: It is agreed that City will have the option to extend the contract for up to two (2) additional years, in one-year intervals. To exercise this option, the City shall serve notice 30 days prior to contract termination or to the end of any one-year extension. The Option to Extend will not be considered if funding is unavailable or if the contractor's past performance is not within the industry standard. B. Escalation Clause: Should market conditions prevail which dictate an increase, the successful contractor may submit documentation requesting permission to increase pricing no later than 30 days after receiving notice from the City of its intent to extend the agreement. Escalation may only occur at the time of renewal and only upon securing the approval of the City in writing. Requests for price adjustments must be solely for the purpose of accommodating an increase in the contractor's cost, not profits. Vendors shall show in this quote their anticipated percent of escalation if/when the option to extend is exercised. The percent quoted will be a maximum. In addition,the percentage proposed will be a factor in determining the best value to the City. It is the average price over the period of the contract that will be the price factor considered in the evaluation of this quote. Quotes in which negative or no escalation is shown will be considered as 0%escalation. Not applicable. C. Price Increases Upon Extension: If approved by the City, the Contractor shall modify the rates charged by the Contractor to reflect any changes shown in the comparative statement delivered to the City. The maximum increase allowed under this provision shall be four percent (4%)per year. The City shall have authority, in its reasonable discretion,to determine the validity of any change in Contractor's rates. City cannot exercise the Option to Extend with any price increases unless the Vendor completes the section of the Quote requesting anticipated percentage of annual escalation. First Additional Year Escalation Percentage.............................................................. % Second Additional Year Escalation Percentage.......................................................... % Acknowledged. Any request to exercise an Option to Extend under the contract will be reviewed by the Contractor to determine if an increase in pricing is needed. The Contractor's increase could range from 0%to 4%. 4. Proposer's Experience/Staff A. Project Team: Identify all members of the Proposer's team (including both team members and management) who will be providing any services proposed and include information which details their experience. Frost wants to build and maintain an enduring and satisfying relationship with your organization. We make that a reality by working hard to create products that meet the entity's needs and deliver them with an exceptional level of service that meets your expectations.The Public Funds team at Frost: Relationship Manager Treasury Management Sales Officer Jordan Whitfield, Vice President Melissa Salmeron, Vice President Public Finance Treasury Management City of Southlake - RFP2601B200NB260009 - Page 35 of 27 B. Removal or Replacement of Staff. If an assigned staff person must be removed or replaced for any reason,the replacement person must be approved by City prior to joining the project. Acknowledge and Agree. C. Business Establishment: State the number of years the Proposer's business has been established and operating. If Proposer's business has changed names or if the principals operating the business operate any similar businesses under different names, or have operated any other businesses or changed the legal status or form of the business within the last five (5) years, all names, of predecessor business names, affiliated entities, and previous business entities operated by the principals, if different than present,must be provided; State the number of years' experience the business has: 1 5 7 _; and the number of employees: 5,000 D. Project Related Experience: All Proposals must include detailed information that details the Proposer's experience and expertise in providing the requested services that demonstrates the Proposer's ability to logically plan and complete the requested project. Please refer Tab B to view the bios included with the response for experience details for both the Relationship Manager and Treasury Management Sales Officer. City of Southlake - RFP2601B200NB260009 - Page 36 of 27 5. References Proposer shall provide four(4)references where Proposer has performed similar to or the same types of services as described herein. Reference#1: Client/Company Name: City of Eve rman Contact Name: Christie Watkins Contact Title: Director of Finance Phone: (817) 293-0525 x3O5 Email: cwadkins@evermantx.net Date and Scope of Work Provided: Relationship since 2008 Reference#2: Client/Company Name: City of Euless Contact Name:Janina Jewell Contact Title: Finance Director Phone: (817) 685-1826 Email:jjewell@eulesstx.gov Date and Scope of Work Provided: Relationship since 2007 Reference#3: Client/Company Name:Town of Pantego Contact Name: Sean Smith Contact Title: Director of Finance Phone: (817) 274-1381 Email: ssmith@townofpantego.com Date and Scope of Work Provided: Relationship since 2000 Reference#4: Client/Company Name: City of Saginaw Contact Name: Kim Quin Contact Title: Finance Director Phone: (817) 230-0332 Email: kquin@saginawtx.org City of Southlake - RFP260lB200NB260009 - Page 37 of 27 Date and Scope of Work Provided: Relationship since 2012. 6. Trade Secrets and/or Confidential Information Trade Secrets and/or Confidential Information: This proposal x (does) _(does not) contain trade secrets and/or confidential information. If applicable, describe such trade secrets and confidential information, and the basis for your assertion that such material qualifies for legal protection from disclosure. 7. Federal,State and/or Local Identification Information A. Centralized Master Bidders List registration number: N/A B. Prime contractor HUB/MWBE registration number: N/A C. An individual Proposer acting as a sole proprietor must also enter the Proposer's Social Security Number:# - - 8. Emergency Business Services Contact Notice During a natural disaster, or homeland security event, there may be a need for the City of Southlake to access your business for products or services after normal business hours and/or holidays. The City may request City employee pick up or vendor delivery of product or services. For this purpose, a primary and secondary emergency contact name and phone number are required. It is critical the vendor's emergency contact information remains current. City shall be contacted by email with any change to a contact name or phone number of these emergency contacts. Updates may be emailed to vendorsnci.southlake.tx.us. Cell phone numbers will be provided for after-hour emergencies. As an added convenience, Frost Customer Service is available 24/7 to assist account signers at any time of day. All products or services requested during an emergency event are to be supplied as per the established contract prices, terms and conditions. The vendor shall provide the fee (pricing) for an after-hours emergency opening of the business, if any. In general, orders will be placed using a City of Southlake procurement card(Mastercard) or City issued Purchase Order. The billing is to include the emergency opening fee, if applicable. Acknowledge and Agree. The contractor shall provide the names, phone numbers and fee (pricing), if any, for an after-hours emergency opening of the business listed below. Cell phone numbers will be provided for after-hour emergencies. As an added convenience, Frost Customer Service is available 24/7 to assist account signers at anytime of day. City of Southlake - RFP2601B200NB260009 - Page 38 of 27 Business Name: Frost Bank Contract#: RFP260IB200NB260009 Description:Banking Services for City of Southlake Primary Contact(Name): Jordan Whitfield Primary Contact Phone Numbers: Mobile: 817-420-5070 Cell: 817-239-4215 Secondary Contact(Name): Melissa Salmeron Secondary Contact Phone Numbers: Mobile: 713-388-7746 Cell: 346-212-1938 After Hours emergency opening fee,if applicable: S Not applicable. II. CONTRACT TERMS AND CONDITIONS. EXCEPT WHERE PROPOSER MAKES SPECIFIC EXCEPTION IN THE SUBMITTED PROPOSAL, ANY CONTRACT RESULTING FROM THIS RFP WILL CONTAIN THE FOLLOWING TERMS AND CONDITIONS, WHICH PROPOSER HEREBY ACKNOWLEDGES, AND TO WHICH PROPOSER AGREES BY SUBMITTING A PROPOSAL: 1. Delivery of Products and/or Services A. Payment Terms: Unless otherwise specified in the Scope of Services or otherwise agreed to in writing by the City, payment terms for the City are Net 30 days upon receipt of invoice. Payment shall be made by City procurement card(credit card)or purchase order.No additional credit card fees are allowed.This includes,but not limited to,convenience fee,surcharge,etc. B. Warranty of Products and Services: All products furnished under this contract shall be warranted to be merchantable and good quality and fit for the purposes intended as described in this Proposal,to the satisfaction of City and in accordance with the specifications,terms,and conditions of the Scope of Services, and all services performed shall be warranted to be of a good and workmanlike quality, in addition to, and not in lieu of, any other express written warranties provided. C. Late Delivery or Performance: If Proposer fails to deliver acceptable goods or services within the timeframes established in the Project Schedule, the City shall be authorized to purchase the goods or services from another source and assess any increase in costs to the defaulting Proposer, who agrees to pay such costs within ten days of invoice. D. Title to Goods and Risk of Loss: For goods to be provided by Proposers hereunder, if any, the title and risk of loss of the goods shall not pass to City until City actually receives,takes possession, and accepts the goods and the installation of such goods, has tested the system, and determined that it is in good and acceptable working order. 2. Miscellaneous A. Independent Contractor: Proposer agrees that Proposer and Proposer's employees and agents have no employer-employee relationship with City. Proposer agrees that if Proposer is selected and awarded a contract, City shall not be responsible for the Federal Insurance Contribution Act(FICA) payments, Federal or State unemployment taxes, income tax withholding, Workers Compensation Insurance payments, or any other insurance payments, nor will City furnish any medical or City of Southlake - RFP260113200NB260009 - Page 39 of 27 retirement benefits or any paid vacation or sick leave. B. Assignments: The rights and duties awarded the successful Proposer shall not be assigned to another without the written consent of the Purchasing Manager. Such consent shall not relieve the assigner of liability in the event of default by the assignee. C. Liens: Proposer shall indemnify and save harmless the City against any and all liens and encumbrances for all labor, goods, and services which may be provided to the City by Proposer or Proposer's vendor(s), and if the City requests, a proper release of all liens or satisfactory evidence of freedom from liens shall be delivered to the City. To the best of our knowledge, Frost does not have any material legal or disciplinary events that may be material to the City's evaluation of our response or the integrity of our management or advisory personnel. D. Gratuities/Bribes: Proposer certifies that no bribes in the form of entertainment,gifts, or otherwise, were offered or given by the successful Proposer, or its agent or representative, to any City officer, employee or elected representative, with respect to this RFP or any contract with the City, and that if any such bribe is found to have been made this shall be grounds for voiding of the contract E. Financial Participation: Proposer certifies that it has not received compensation from the City to participate in preparing the specifications or RFP on which the Proposal is based and acknowledges that this contract may be terminated and/or payment withheld if this certification is inaccurate. F. Required Licenses: Proposer certifies that he holds all licenses required by the State of Texas for a provider of the goods and/or services described by the Scope of Services herein. G. Authority to Submit Proposal and Enter Contract: The person signing on behalf of Proposer certifies that the signer has authority to submit the Proposal on behalf of the Proposer and to bind the Proposer to any resulting contract. H. Compliance with Applicable Law: Proposer agrees that the contract will be subject to,and Proposer will strictly comply with, all applicable federal, state, and local laws, ordinances, rules, and regulations. I. Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973 Nondiscrimination Statement: The City of Southlake does not discriminate against any qualified disabled person, including discrimination in employment, or exclude individuals from participation in or deny the benefits of, any program or activity that receives or benefits from federal financial assistance,solely by reason of the individual's disability.Additionally,the City of Southlake ensures its programs will be conducted,and its facilities operated,in compliance with all non-discriminatory practices and requirements imposed by or pursuant to 49 Code of Federal Regulations (CFR) Part 27,28 CFR Part 35 and 42 USC §§ 12101 — 12213. J. Compliance with HB 89:Proposer agrees per HB 89 vendor shall not boycott Israel at anytime while providing products or services to the City of Southlake. [X] Yes, we agree [ ] No, we do not agree [ ] N/A City of Southlake - RFP260lB20ONB260009 - Page 40 of 27 K. Compliance with SB 252: Proposer agrees per SB 252 vendor shall not do business with Iran, Sudan or a foreign terrorist organization while providing products or services to the City of Southlake. [X] Yes, we agree [ ] No, we do not agree L. Compliance with SB 13: Proposer agrees per SB 13 vendor does not boycott energy companies as those terms are defined in the Texas Government Code § 809.001, and will not boycott energy companies during the term of any contract with the City of Southlake. [X] Yes, we agree [ ] No, we do not agree M. Compliance with SB 19: Proposer agrees per SB 19 vendor does not have a practice, policy, guidance,or directive that discriminates against a firearm entity or firearm trade association as those terms are defined in the Texas Government Code§2274.001,and that vendor will not so discriminate during the term of any contract with the City of Southlake. [X] Yes, we agree [ ] No, we do not agree 3. Financial Responsibility Provisions A. Insurance:The Proposer,consistent with its status as an independent contractor,shall carry,and shall require any of its subcontractors to carry, and list the City of Southlake, its officers, and employ as an additional insured, at least the following insurance in such form,with such companies, and in such amounts(unless otherwise specified) as City may require: Acknowledge and Agree. Please refer to Tab X for proof of insurance. i. Worker's Compensation and Employer's Liability insurance, including All States Endorsement,to the extent required by federal law and complying with the laws of the State of Texas; ii. Commercial General Liability insurance, including Blanket Contractual Liability, Broad Form Property Damage, Personal Injury, Completed Operations/Products Liability, Premises Liability, Medical Payments, Interest of Employees as additional insureds, and Broad Form General Liability Endorsements, for at least One Million Dollars ($1,000,000) Combined Single Limit Bodily Injury and Property Damage on an occurrence basis; iii. Comprehensive Automobile Liability insurance covering all owned, non-owned or hired automobiles to be used by the Contractor, with coverage for at least One Million Dollars ($1,000,000)Combined Single Limit Bodily Injury and Property Damage. B. Indemnification: Proposer agrees to defend, indemnify and hold harmless the City, all of its officers, Council members, agents and employees from and against all claims, actions, suits, demands, proceedings, costs, damages and liabilities, including reasonable attorneys' fees, court costs and related expenses, arising out of, connected with, or resulting from any acts or omissions of Proposer or any agent, employee, subcontractor, or supplier of Proposer in the execution or performance of this contract without regard to whether such persons are under the direction of City agents or employees. Frost can accommodate all of the City's above-noted requirements and requests. City of Southlake - RFP2601B200NB260009 - Page 41 of 27 Frost References CITY OF EULESS r H E c i r v o f Relationship origin: 2007 EULESS Janina Jewell Finance Director 201 North Ector Drive Euless,Texas 76039-3595 (817) 685-1826 jjewel I @eu lesstx.gov TOWN OF PANTEGO Relationship origin: 2000 .41 Sean Smith Ad Director of Finance V E 1614 South Bowen Road T 0 W r 0 r Pantego,Texas 76013-3336 PAG (817) 274-1381 ssmith@townofpantego.com CITY OF EVERMAN 1'llli Relationship origin: 2008 CITY tar Christie Watkins *EVERMAN Director of Finance TEXAS 212 North Race Street Everman, Texas 76140-3213 (817) 293-0525 x305 cwadkins@evermantx.net CITY OF SAGINAW Relationship origin: 2012 Kim Quin inance irector Icl 333 W McLeroy Boulevard ISM p R pIM Saginaw,Texas 76179-1452 V[M a@ (817) 230-0332 kquin@saginawtx.orq Appendix C — Form CIQ INFORMATION REGARDING VENDOR CONFLICT OF INTEREST QUESTIONNAIRE WHO: The following persons must file a Conflict of Interest Questionnaire with the City if the person has an employment or business relationship with an officer of the City that results in taxable income exceeding $2,500 during the preceding twelve—month period,or an officer or a member of the officer's family has accepted gifts with an aggregate value of more than$250 during the previous twelve—month period and the person engages in any of the following actions: 1. contracts or seeks to contract for the sale or purchase of property, goods or services with the City, including any of the following: a. written and implied contracts,utility purchases,purchase orders,credit card purchases and any purchase of goods and services by the City; b. contracts for the purchase or sale of real property,personal property including an auction of property; c. tax abatement and economic development agreements; 2. submits a bid to sell goods or services,or responds to a request for proposal for services; 3. enters into negotiations with the City for a contract;or 4. applies for a tax abatement and/or economic development incentive that will result in a contract with the City THE FOLLOWING ARE CONSIDERED OFFICERS OF THE CITY: 1. Mayor and City Council Members; 2. City Manager; 3. Board and Commission members and appointed members by the Mayor and City Council; 4. Directors of 4A and 413 development corporations; 5. The executive directors or managers of 4A and 4B development corporations;and 6. Directors of the City of Southlake who have authority to sign contracts on behalf of the City. EXCLUSIONS: A questionnaire statement need not be filed if the money paid to a local government official was a political contribution,a gift to a member of the officer's family from a family member;a contract or purchase of less than $2,500 or a transaction at a price and subject to terms available to the public; a payment for food, lodging, transportation or entertainment;or a transaction subject to rate or fee regulation by a governmental entity or agency. WHAT:A person or business that contracts with the City or who seeks to contract with the City must file a"Conflict of Interest Questionnaire"(FORM CIQ),which is available online at www.ethics.state.tx.us and a copy of which is attached to this guideline. The form contains mandatory disclosures regarding "employment or business relationships" with a municipal officer. Officials may be asked to clarify or interpret various portions of the questionnaire. WHEN:The person or business must file: 1. the questionnaire—no later than seven days after the date the person or business begins contract discussions or negotiations with the municipality,or submits an application,responds to a request for proposals or bids, correspondence,or other writing related to a potential contract or agreement with the City; and 2. an updated questionnaire—within seven days after the date of an event that would make a filed questionnaire incomplete or inaccurate. It does not matter if the submittal of a bid or proposal results in a contract.The statute requires a vendor to file a FORM CIQ at the time a proposal is submitted or negotiations commence. WHERE: The vendor or potential vendor must mail or deliver a completed questionnaire to the Finance Department. The Finance Department is required by law to post the statements on the City's website. ENFORCEMENT:Failure to file a questionnaire is a Class C misdemeanor punishable by a fine not to exceed $500.It is an exception to prosecution that the person files a FORM CIQ not later than seven business days after the person received notice of a violation. NOTE: The City does not have a duty to ensure that a person files a Conflict of Interest Questionnaire. City of Southlake - RFP260113200NB260009 - Page 42 of 27 CONFLICT OF INTEREST QUESTIONNAIRE FORM CIQ For vendor doing business with local governmental entity This questionnaire reflects changes made to the law by H.B. 23, 84th Leg., Regular Session. OFFICE USE ONLY This questionnaire is being filed in accordance with Chapter 176, Local Government Code, by a vendor who Date Received has a business relationship as defined by Section 176.001(1-a) with a local governmental entity and the vendor meets requirements under Section 176.006(a). By law this questionnaire must be filed with the records administrator of the local governmental entity not later than the 7th business day after the date the vendor becomes aware of facts that require the statement to be filed. See Section 176.006(a-1), Local Government Code. A vendor commits an offense if the vendor knowingly violates Section 176.006, Local Government Code.An offense under this section is a misdemeanor. !J Name of vendor who has a business relationship with local governmental entity. Frost Bank 2 ❑ Check this box if you are filing an update to a previously filed questionnaire.(The law requires that you file an updated completed questionnaire with the appropriate filing authority not later than the 7th business day after the date on which you became aware that the originally filed questionnaire was incomplete or inaccurate.) 3 Name of local government officer about whom the information is being disclosed. None Name of Officer 4J Describe each employment or other business relationship with the local government officer, or a family member of the officer,as described by Section 176.003(a)(2)(A). Also describe any family relationship with the local government officer. Complete subparts A and B for each employment or business relationship described. Attach additional pages to this Form CIO as necessary. A. Is the local government officer or a family member of the officer receiving or likely to receive taxable income, other than investment income, from the vendor? Yes F R] No B. Is the vendor receiving or likely to receive taxable income,other than investment income,from or at the direction of the local government officer or a family member of the officer AND the taxable income is not received from the local governmental entity? F1 Yes X� No 11 Describe each employment or business relationship that the vendor named in Section 1 maintains with a corporation or other business entity with respect to which the local government officer serves as an officer or director, or holds an ownership interest of one percent or more. 6 ❑ Check this box if the vendor has given the local government officer or a family member of the officer one or more gifts as described in Section 176.003(a)(2)(B), excluding gifts described in Section 176.003(a-1). 7 //,, // Jordan Whitfield W` 5/15/26 Name of signatory L111 Signature V Date Form provided by Texas Ethics Commission www.ethics.state.tx.us Revised 8/14/2024 ;" Frost ,► Form 1295 — Certificate of Interested Parties STATEMENT OF COMPLIANCE WITH CHAPTER 2252.908(B) LGC CHAPTER 2252.908(B) OF THE GOVERNMENT CODE In 2015, the Texas legislature adopted House Bill 1295 (HB 1295), an ethics law requiring a written disclosure of interested parties by business entities entering into certain contracts with government entities. The law is codified at Texas Government Code section 2252.908, and the covered contracts are described in 2252.908(b). The Texas Ethics Commission adopted the Certificate of Interested Parties (Form 1295) for vendors to complete and file to satisfy the disclosure requirement before covered contracts can be executed. On January 1, 2018 changes became effective to the law governing the requirements for filing Form 1295 which exempted certain covered government contracts. Among those exemptions are contracts with a publicly traded business entity, including a wholly owned subsidiary of the business entity. Frost Bank is a Texas-chartered bank based in San Antonio, Texas, and the primary and wholly owned subsidiary of Cullen/Frost Bankers, Inc., a publicly traded financial holding company listed on the New York Stock Exchange (NYSE) under the symbol "CFR". In this context, Frost is exempt from the requirement to file Form 1295. ATTACHMENT A CERTIFICATION I hereby certify that I have received and reviewed the entity's Investment Policy; and implemented reasonable procedures and controls in an effort to preclude investment transactions conducted between the entity and the organization that are not authorized by the entity's Investment Policy, except to the extent that this authorization is dependent on an analysis of the makeup of the entity's entire portfolio or requires an interpretation of subjective investment standards. (PFIA 2556.005 (k-1) All sales personnel of this firm dealing with the City of Southlake's account(s) have been informed and will be routinely informed of the City's investment horizons, limitations, strategy, and risk constraints, whenever we are so informed by the City. This firm pledges due diligence in informing the city of foreseeable risks associated with financial transactions connected to this firm. Frost Bank FIRM Jordan Whitfield REGISTERED PRINCIPAL OF FIRM Jordan Whitfield, Assistant Vice President PRIMARY REPRESENTATIVE: NAME/TITLE (please print) gel,,I� �� P IMARY REPRESENTATIVE SIGNATURE 5/15/2026 DATE 15 Attachment B TEXAS PUBLIC FUNDS INVESTMENT ACT CERTIFICATION BY BANK This certification is executed on behalf of the City of Southlake (the City) and Frost Bank (the Bank) pursuant to the Public Funds Investment Act, Chapter 2256, Government Code, Texas Codes Annotated (the Act) in connection with investment and collateral transactions conducted between the City and the Bank. The undersigned Qualified Representative of the Bank hereby certifies on behalf of the Bank that: 1. I have personally read and understand the investment policy conditions of the City of Southlake, Texas. 2. 1 am a duly authorized representative of the Bank and have the authority to execute this certification. 3. The Bank has implemented reasonable procedures and controls designed to fulfill the objectives and conditions of the City's Investment Policy and preclude investment and collateral transactions between this firm and the City of Southlake that are not authorized by the City's investment policy, except to the extent that this authorization is dependent on an analysis of the makeup of the entity's entire portfolio or requires an interpretation of subjective investment standards. 4. All personnel of the Bank dealing with the City of Southlake's account(s) have been informed of and will be routinely informed of the City's investment horizons, limitations, strategy and risk constraints, whenever I am so informed by the City. The Bank pledges due diligence in informing the City of foreseeable risks associated with financial transactions connected to this firm, and transactions between the Bank and the City of Southlake will be directed towards precluding imprudent investment activities and protecting the City from credit or market risk. Frost Bank Bank Jordan Whitfield Registered Principal of Bank Jordan Whitfield, Assistant Vice President Primary Representative: Name/Title (please print) 5/15/2026 Pri ary Represent.-Wive Signature Date "FrFrost TAB D TREASURY MANAGEMENT FEE SCHEDULES PUBLIC FUNDS AND 11 Frost TREASURY MANAGEMENT SERVICES SCHEDULE OF FEES CHECKING SERVICES Account maintenance $23.00 per account per month Inactive account maintenance $5.00 per account per month Hold statement service $10.00 per account per month Credits posted $1.00 per credit (Excluding ACH, Lockbox or remote deposit capture credits) ACH incoming credits $0.20 per item Debits Posted $0.20 per debit (Excluding ACH debits) ACH incoming debits $0.20 per item On us deposited items No charge Deposited items $0.15 per item ICL Frost on us deposited items No charge ICL Frost partners deposited items $0.04 per item ICL Frost premium deposited items $0.06 per item Image duplicate items $1.00 per item Image compliance reject $1.00 per item Image code line repair $1.00 per item Forward/return items image compliance $5.00 per item Return items $10.00 per item Reclear items $5.00 per item Return item notification $10.00 per notice Special signature requirements $15.00 per account per month + $0.50 per item Account transfers—intrabank $2.00 per item Standing order transfers $0.15 per item Stop payments $30.00 per item Check and draft collections $20.00 per item Collection items $12.00 per item Insufficient funds items $35.00 per check Overdraft items $35.00 per check (maximum of 5 per day) J MEMBER FDIC R05/26 DEPOSIT CONTROL ACCOUNTS Deposit control account setup $1,000.00 per account Deposit control account setup non-standard $1,500.00 — $3,000.00 per account agreement Deposit control account maintenance $350.00 per account per month REMOTE DEPOSITCAPTURE Commercial mobile deposit(no other scanner) No charge Customer-owned scanner No charge Low check volume (less than 300 items per month) Frost procurement—Single feed scanner $75.00 per workstation per month Frost procurement—CX30 single feed scanner $75.00 per workstation per month High check volume (300+ items per month) Frost procurement—TS240 scanner $150.00 per workstation per month Frost procurement—Cannon high speed scanner $200.00 per workstation per month RDC— Deposited items $0.35 per item RDC—On us deposited items No charge RDC—Information reporting items No charge Credits Posted— remote deposit capture No charge REMOTEPAYMENT PRESENTMENTAND RPPS $35.00 per month + $0.08 per item RPPS reversals $2.00 per item LOCKBOX Credit posted — lockbox $1.00 per item Image color capture $012 per item MICR capture $0.10 per line Data Entry— keystroke $0.025 per keystroke On-line exceptions $0.25 per item Download image file $125.00 per month Data transmission $175.00 per box per month FTP customer report $50.00 per month Postage,courier,or express mail Actual cost Branch delivery $60.00 per box per month WHOLESALE LOCKBOX • Wholesale Lockbox setup $150.00 per box Wholesale monthly maintenance (includes one $300.00 per box per month address) 2 MEMBER FDIC R05/26 WHOLESALE • •X PROCESSING SERVICES, CONTINUED Wholesale items $0.58 per item Remote Lockbox monthly maintenance $75.00 per box per month Remote Lockbox items $0.37 per item Wholesale cash processing $1.00 per item Credit card processing $0.35 per item Wholesale special handling $0.25 per item Wholesale special stapling $0.20 per item Wholesale return envelope $0.08 per item Wholesale detail sorting $0.12 per item Wholesale reassociation $0.08 per item Wholesale unprocessable $0.47 per item LB image capture- non-financial $0.10 per item Wholesale image delivery- internet $200.00 per box per month Wholesale image capture-check or invoice $0.11 per item Lockbox image extended storage (up to 180 days) $25.00 per month Wholesale image archive-check or invoice (up to 7 $0.04 per item years) Wholesale box rental Actual cost- hard charge Multiple mailing address Actual cost RETAIL LOCKBOX PROCESSING Retail Lockbox setup $150.00 per box Retail monthly maintenance (includes one address) $300.00 per box per month Retail items $0.24 per item Retail check only $0.35 per item Retail multiples(checks and/or coupons) $0.30 per item Retail cash processing $1.00 per item Retail unprocessable $0.25 per item Retail coupon reject $0.10 per item Retail reassociation $0.06 per item Retail envelope capture $0.10 per item Retail return envelope $0.05 per item Retail image delivery- internet $150.00 per box per month Retail image capture-check or coupon $0.02 per item Retail image archive-check or invoice (up to 7 $0.04 per item years) Retail box rental Actual cost- hard charge 3 MEMBER FDIC R05/26 VAULT SERVICES Currency processing-deposit total $1.00 per thousand Partial bag of loose coin deposits $7.00 per bag Full bag of loose coin deposits $2.50 per bag Strapped currency furnished $0.55 per strap ATM fit currency furnished $1.50 per strap Rolled coin furnished $0.12 per roll Change order minimum $5.50 per order Strapped currency furnished OTC $0.60 per strap Rolled coin furnished OTC $0.12 per roll Courier expense Actual cost Deposit correction notice $10.00 per notice Deposit processing supplies Actual cost Detailed reporting $15.00 per hour Maintenance-safe deposits $250.00 per safe per month CONTROLLED Controlled disbursements $120.00 per account per month ACCOUNT • • Partial reconciliation $25.00 setup Paid item output-transmission $60.00 per account per month + $0.05 per item Statement all items report $60.00 per account per month + $0.05 per item Site reconciliation $25.00 setup, $50.00 per account + 0.05 per item Full reconciliation $25.00 setup, $75.00 per account + 0.07 per item POSITIVE Positive pay $40.00 per account per month Positive pay (with full reconciliation) Positive pay monthly fee waived Positive pay with payee review $65.00 per account per month Positive pay with payee review(with full $25.00 per account per month reconciliation) Positive Pay Paid Reject Items $20.00 per item Payee Review Paid Reject Items $7.00 per item PREVENTIONACH FRAUD SEC blocking $10.00 per account per month ACH blocking $15.00 per account per month ACH block or filter with review $20.00 per account per month ACH filters $2.50 per filter per month 4 MEMBER FDIC R05/26 ACH ORIGINATION ACH origination $30.00 per month TC payments ACH $30.00 per customer per month ACH origination items $0.17 per item "M nff�- Same day ACH origination items $1.00 per item Frost tax payment transaction $3.00 per item ACH reversal $20.00 per item ACH file maintenance $30.00 per item Return items ACH $6.00 per item Return ACH notice fax $5.00 per fax ACH reclears $2.00 per item Notification of change correction $5.00 per item Incoming wire transfers $15.00 per transfer TC payments wire transfers $30.00 per customer per month Intrabank transfers $5.00 per transfer Online banking intrabank transfers $4.00 per transfer Batch wire intrabank transfers $1.00 per transfer Standing instructions $25.00 per transfer + wire fee Outgoing domestic wire transfers $30.00 per wire Online banking domestic wire transfers $12.00 per wire Batch wire domestic wire transfers $12.00 per wire Outgoing foreign wire transfers $45.00 per wire Online banking foreign wire transfers in US Dollars $30.00 per wire Online banking foreign wire transfers $15.00 per wire Wire data file setup $100.00 Wire data file $50.00 per account per month Foreign currency account $50.00 per account Wire transfer statement $5.00 per statement Wire transfer notice phone $20.00 per call Treasury Connect access $100.00 per month Treasury Connect accounts $30.00 per account per month (1st account free) TC previous day items $0.17 per item Commercial online banking stop payments $20.00 per stop 5 MEMBER FDIC R05/26 QuickBooks® Direct Connect (desktop) $10.00 per customer per month Way Commercial Bill Pay $15.00 per customer per month TC return item images access* No charge Financial EDI (Electronic Data Interchange) items* No charge Financial EDI report* No charge Financial EDI report fax $5.00 per fax Data exchange— incoming $75.00 per account per month + $0.03 per item Data exchange—outgoing $75.00 per account per month + $0.05 per item * Optional IMAGE ARCHIVE SERVICES Image archive $25.00 per file + $0.05 per item Image archive remake $75.00 per file + $0.05 per item Software for image archive $300.00 + tax (ZEROZBA BALANCE ACCOUNTING) Zero Balance Accounting $75.00 per month per secondary account SPECIAL SERVICES BAI2 reporting by FTP $50.00 per account per month Financial EDI by FTP No charge Standard file setup $375.00 per account per file Standard file data transmission $100.00 per file per month Special programming $175.00 per hour (2-hour minimum) Custom file data transmission $500.00 per file per month INTEGRATED PAYABLES SERVICES Integrated Payables $550.00 per account per month Integrated Payables Standard Setup $5,000.00 per application IP Check Print and Mail $4.50 per check IP Special Handling $6.00 per check IP Same Day Check Print and Mail $2.50 per check IP Eliminate Single Check $18.00 per check IP Express Mail $10.00 per check IP Custom Mailer $1.00 each IP Postage Actual Cost Integrated Payables Custom Setup $10,000.00 per application BALANCE RELATED EXPENSES Earnings credit rate Managed Rate plus 25 basis points Regulatory balance fee Average ledger balance per $1,000 x $0.125 Expense on negative collected balance Frost prime rate + 3% 6 MEMBER FDIC R05/26 Interest paid on Analyzed Accounts Account charged as an expense through Account Analysis Collateral fee to secure public entity deposits No charge for securities listed under chapters 2256 and 2257 of the Government Code and TEA 45.201 & 45.208 (if applicable) without restrictions. • Frost reserves the right to charge a Restricted Collateral Interest Fee of 0.25% of the amount pledged for restrictions disallowing PFCA- permitted securities or any of the Bank's contracted collateral custodians. • Frost reserves the right to charge an Excess Collateral Interest Fee of 0.25% of the amount pledged for required collateral levels more than those mandated by the PFCA. MEMBER FDIC R05/26 SAFEKEEPING SERVICES —4"40 SCHEDULE OF FEES k, Frost SAFEKEEPING SERVICES Account maintenance $10.00 per account per month Safekeeping Online $40.00 per month - 3 services (Safekeeping documents, messenger, extract) no charge for basic service CHARGESPER ITEM Fixed income book entry per receipt $0.60 per item Equity book entry per receipt $1.50 per item Physical per receipt $2.00 per item Book entry per $10,000 at par at month-end $0.035 per month Physical entry per $10,000 of par at month-end $0.10 per month RECEIPT FEES Security receipt and clearance fees On-Frost Not On-Frost Transactions Transactions FRB non-ABS/MBS - $20.00 each FRB ABS/MBS - $25.00 each Non-FRB, non-ABS/MBS - $30.00 each Non-FRB, ABS/MBS - $35.00 each Physical items - $75.00 each Late delivery instructions - $25.00 each Change delivery instructions - $25.00 each TRANSACTIONAL FEES Interest payment - credit to account $1.00 each Principal payment - credit to account $8.00 each Called bond redemptions - credit to account $10.00 each Maturities - credit to account $10.00 each CUSTOMERPLEDGING OF OWNED SECURITIES TO ANOTHER Pledge $6.00 each Release $6.00 each Substitution $12.00 each MEMBER FDIC 05/26 OTHER SERVICES Registrations and re-registrations $35.00 each Physical examination of securities $25.00 per hour Reorganizations — tenders and exchanges $35.00 each Account verification statements (free monthly) $2.50 each Account research $25.00 per hour Indirect inquiries for lost or stolen securities: Semiannual charge $25.00 each Inquiry $3.00 each Over-the-counter collections Proxies/annual statements $3.00 each Special handling (manual intervention) $20.00 additional per transaction 2 "FrFrost TAB E FINANCIAL INFORMATION Frost Financial Reports Annual Audited Financial Statement https://investor.frostbank.com/sec-fiIings/guarterly-resuIts/ F.D.I.C. Call Reports https://cdr.ffiec.gov/public/ManageFacsimiles.aspx# Uniform Bank Performance Report https://cdr.ffiec.gov/public/ManageFacsimiles.aspx# Community Reinvestment Act https://www.frostbank.com/community-reinvestment-act -'- Frost 24► Bank Ratings STANDARD & POOR'S RATING CULLEN/FROST BANKERS, INC., AND FROST BANK Issuer Credit Rating Rating Type Rating Rating Last Review Date Regulatory Creditwatch/ Creditwatch/ Date Identifiers Outlook Outlook Date Local Currency LT A- 09-Feb-2016 19-Feb-2026 EEJUKE Stable 24-May-2021 Foreign Currency LT A- 09-Feb-2016 19-Feb-2026 EEJUKE Stable 24-May-2021 MOODY'S CULLEN/FROST BANKERS, INC., AND FROST BANK Moody's Rating Cullen/Frost Bankers,Inc. Outlook Stable Issuer Rating A3 Pref. Stock Non-cumulative Baal (hyb) Subordinate A3 Lead Bank: Frost Bank Outlook Stable Counterparty Risk Rating A2/P-1 Bank Deposits Aa3/P-1 Baseline Credit Assessment a2 Adjusted Baseline Credit Assessment a2 Counterparty Risk Assessment A1(cr)/P-l(cr) Issuer Rating A3 Cullen/Frost Capital Trust II BACKED Pref. Stock Baal (hyb) Source: Moody's Investors Service Revised 3/26 Form Request for Taxpayer Give form to the (Rev.March 2024) Identification Number and Certification requester. Do not Department of the Treasury send to the IRS. Internal Revenue Service Go to www.irs.gov/FormW9 for instructions and the latest information. Before you begin.For guidance related to the purpose of Form W-9,see Purpose of Form,below. 1 Name of entity/individual.An entry is required.(For a sole proprietor or disregarded entity,enter the owner's name on line 1,and enter the business/disregarded entity's name on line 2.) FROST BANK 2 Business name/disregarded entity name,if different from above. eo 3a Check the appropriate box for federal tax classification of the entity/individual whose name is entered on line 1.Check 4 Exemptions(codes apply only to 0 only one of the following seven boxes. certain entities,not individuals; 0. see instructions on page 3): C ❑ Individual/sole proprietor ❑✓ C corporation ❑ S corporation ❑ Partnership ❑ Trust/estate 0 G ❑ LLC.Enter the tax classification(C=C corporation,S=S corporation,P=Partnership) Exempt payee code(if any) 5 Q o Note:Check the"LLC"box above and,in the entry space,enter the appropriate code(C,S,or P)for the tax z classification of the LLC,unless it is a disregarded entity.A disregarded entity should instead check the appropriate Exemption from Foreign Account Tax o w box for the tax classification of its owner. Compliance Act(FATCA)reporting " w ❑ Other(see instructions) code(if any) ao 3b If on line 3a you checked"Partnership"or"Trust/estate,"or checked"LLC"and entered"P"as its tax classification, v (Applies to accounts maintained y and you are providing this form to a partnership,trust, or estate in which you have an ownership interest, check outside the United States.) 0 this box if you have any foreign partners,owners,or beneficiaries.See instructions . ❑ to 5 Address(number,street,and apt.or suite no.).See instructions. Requester's name and address(optional) 111 W HOUSTON STREET 6 City,state,and ZIP code SAN ANTONIO,TX 78205 7 List account number(s)here(optional) Taxpayer Identification Number(TIN) Enter your TIN in the appropriate box.The TIN provided must match the name given on line 1 to avoid Social security number backup withholding. For individuals,this is generally your social security number(SSN).However,fora � — M — resident alien,sole proprietor,or disregarded entity,see the instructions for Part I,later.For other entities,it is your employer identification number(EIN).If you do not have a number,see How to get a or TIN,later. Employer identification number Note:If the account is in more than one name,see the instructions for line 1.See also What Name and Number To Give the Requester for guidelines on whose number to enter. M74 — 0 6 3 5 4 5 5 Certification Under penalties of perjury,I certify that: 1.The number shown on this form is my correct taxpayer identification number(or I am waiting for a number to be issued to me);and 2.I am not subject to backup withholding because(a)I am exempt from backup withholding,or(b)I have not been notified by the Internal Revenue Service(IRS)that I am subject to backup withholding as a result of a failure to report all interest or dividends,or(c)the IRS has notified me that I am no longer subject to backup withholding;and 3.I am a U.S.citizen or other U.S.person(defined below);and 4.The FATCA code(s)entered on this form(if any)indicating that I am exempt from FATCA reporting is correct. Certification instructions.You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return.For real estate transactions,item 2 does not apply.For mortgage interest paid, acquisition or abandonment of secured property,cancellation of debt,contributions to an individual retirement arrangement(IRA),and,generally,payments other than interest and dividends,you are not required to sign the certification,but you must provide your correct TIN.See the instructions for Part II,later. Sign Signature of Here U.S.person Date 1/23/2026 General Instructions New line 3b has been added to this form.A flow-through entity is required to complete this line to indicate that it has direct or indirect Section references are to the Internal Revenue Code unless otherwise foreign partners,owners,or beneficiaries when it provides the Form W-9 noted. to another flow-through entity in which it has an ownership interest.This Future developments.For the latest information about developments change is intended to provide a flow-through entity with information related to Form W-9 and its instructions,such as legislation enacted regarding the status of its indirect foreign partners,owners,or after they were published,go to www.irs.gov/FormW9. beneficiaries,so that it can satisfy any applicable reporting requirements. For example,a partnership that has any indirect foreign What's New partners may be required to complete Schedules K-2 and K-3.See the Line 3a has been modified to clarify how a disregarded entity completes Partnership Instructions for Schedules K-2 and K-3(Form 1065). this line.An LLC that is a disregarded entity should check the Purpose of Form appropriate box for the tax classification of its owner.Otherwise,it should check the"LLC"box and enter its appropriate tax classification. An individual or entity(Form W-9 requester)who is required to file an information return with the IRS is giving you this form because they Cat.No.10231X Form W-9(Rev.3-2024) "FrFrost TAB F COMPLIANCE AND LEGAL DISCLOSURES COMMUNITY PURCHASING POLICY Policy Summary This policy expresses the desire to actively seek to increase our business with businesses in the communities we serve. Amended with change January 28, 2026 COMMUNITY PURCHASING POLICY It is the desire of Cullen/Frost Bankers, Inc. to assist in the development of businesses in the communities where we serve which offer goods and services on a competitive basis either directly or through subcontract. Consistent with our legal and ethical obligations to all suppliers and contractors, the Bank will strive to assist the economic growth of all businesses in the communities we serve by: A. Identifying businesses in the communities we serve offering goods and services needed by our organization and encouraging their pursuit of identified potential business opportunities. B. Actively seeking to increase the volume of business conducted directly or indirectly with companies in the communities we serve on a competitive basis so they may become viable, self-sustaining members of the economic mainstream and contribute to the overall growth and profitability of both parties. Related to businesses in the communities we serve, purchasing staff will be proactive in seeking to (1) grow existing relationships and (2) work collaboratively across the company to identify potential new relationships for goods and services used by the organization. �"Alit BUSINESS CONTINUITY AND Frost STATEMENT OF COMMITMENT Frost Bank's Business Continuity Program continually evolves in an effort to minimize the impact of a disaster or disruption of any type that may affect the employees, information data, communications, business operations, third-party processors/vendors, and the ability to deliver quality products and services. The bank maintains separate processing sites in San Antonio, Houston and Dallas capable of duplicating all functions. The bank's disaster recovery plan includes testing the processing sites on a regular basis. Frost Bank will exercise sound business continuity practices to mitigate disruptive events for the protection of our people, our customers and our company's critical business functions, data and facilities. MEMBER FDIC R 11/23 .,�� Frost DISASTER RECOVERY We stay alert to possible disaster situations to keep our customers' trust as a safe and sound place to do business. Frost has a fully documented, regularly updated and tested business continuity plan. Our business continuity services department protects Frost's core business processes, people, assets, and resources to prepare for and survive a range of disruptive events. Business continuity services has a 24/7 state of readiness for any emergency that could impact Frost's day-to-day operations. Disaster recovery testing exercises validate our ability to restore and recover equipment, applications, data files and system functionality. Frost's planning encompasses risk identification and mitigation, risk impact analysis, contingency planning, employee awareness and training, testing, crisis communication, coordination with external agencies, and emergency response and operations. We follow best-practice standards established by the Disaster Recovery Institute International and the Federal Financial Institutions Examination Council. Frost's new technology center is a state-of-the-art facility that enhances the security of our data processing systems and customer information, and it ensures our capacity to meet future data and information technology needs as the company grows. Frost has a separate established, off-site data recovery facility if unusual circumstances inhibit or interrupt technical operations. MEMBER FDIC R 11/23 EQUAL EMPLOYMENT �ei�� Frost OPPORTUNITY POLICY EQUAL EMPLOYMENT OPPORTUNITY POLICY To provide equal emp"ent and advancement opportunities to all individuals.employment decisionsatCullerk/Frost Bankers, Inc_and itsaffiliateswill he based on merit,qualifications,and abilities_CFBI and itsaffiliates do notdiscriminate in employment opportunities or practices on the basis of race,color,religion,sex(including pregnancy,childbirth or related medical conditions),sexual orientation,gender identity,national origin_ancestry,age.disability,veteran status,or any other characteristic protected by law_ CFBI and its affiliates will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship_CFBI and its affiliates prohibit harassment of any individual on the basis of any characteristic listed abDve_For information regarding CFBI and its affiliates' internal policies for addressing complaints of harassment,please refer to the Policy on Harassment of CFBI and its affiliates. This policy governs all aspects of ernployrnent,including selection,jab assignment, compensation,discipline,termination_and access to benefits and training Any employee with questions or concerns about any type of discrimination in the workplace is encouraged to bring these issues to the attention of his or her immediate su peniso r o r the Regional HR Manager. Employees can raise concerns and make reports without fear of reprisal, harassment_ intimidation,threats, coercion.or discrimination because they(1)file a complaint with their employer or with federal_state_or local agencies;(2)assist or participate in any investigation,compliance review, hearing or any other activity related to the adrninistration of env federa1,state or local equal employment opportunity or affirmative action statute: (3)oppose any actor practice made unlawful by federal,state or local law requiring equal employment opportunity or affirmative action;or(4)exercise any other employment right protected by federal,state or local law or its implementing regulations_ CFBI and its affiliates maintain an audit and reporting system to determine overall compliance with its equal employment opportunity mandates and to respond to anyspecific complaints applicants r-m7-lv-.-a,5s fi'e with the corporate equal employment opportunity office.Overall responsibility for the in-p-ern Lr.-f;u�n of equal em ployment opportunity progra ms and for affirmative action compliance activities is assigned to the Hu main Resources Technology&Cornpliano5 Manager. CFBI'scovered effiliateshave in place affirmative action plans forindividuals with disabilities and covered veterans-A copy of the plans are on file with the Regional HIR Office,and are available for review by any applicant or employee du ring regular business hours_ Phillip a_Green Chairman of the Board 04J2018 MEMBER FDIC R(12/22) DATE(MM/DDIYYYY) ACOR" CERTIFICATE OF LIABILITY INSURANCE �� 11/10/2025 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Justin Shaeffer Frost Insurance-Dallas PHONE FAX 2950 N Harwood Ste 1200 AIC No Ext: 214-515-4145 AIC No):214-515-4199 Dallas TX 75201 ADDRESS: jshaeffer@frostinsurance.com INSURER(S)AFFORDING COVERAGE NAIC# INSURERA: Berkshire Hathaway Specialty Insurance Company 22276 INSURED CULLFRO-11 INSURER B: CUllen Frost Bankers, Inc. 111 W. Houston St. INSURER C: San Antonio TX 78205 INSURER D INSURER E INSURER F: COVERAGES CERTIFICATE NUMBER:1074359669 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ADDL SUBR POLICY EFF POLICY EXP LIMITS LTR INSD WVD POLICY NUMBER MM/DDIYYYY MM/DDIYYYY COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ DAMAGE TO CLAIMS-MADE1:1 OCCUR PREMISES REM SES(ia oNcur ence) $ MED EXP(Any one person) $ PERSONAL&ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ POLICY❑ PRO- POLICY ❑ LOC PRODUCTS-COMP/OP AGG $ OTHER: $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ Ea accident ANY AUTO BODILY INJURY(Per person) $ OWNED SCHEDULED BODILY INJURY(Per accident) $ AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE $ AUTOS ONLY AUTOS ONLY Per accident L $ UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-M AGGREGATE $ DED FT RETENTION$ $ WORKERS COMPENSATION PER OTH- AND EMPLOYERS'LIABILITY STATUTE ER ANYPROPRIETOR/PARTNER/EXECUTIVE Y❑ E.L.EACH ACCIDENT $ OFFICER/MEMBER EXCLUDED? (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE $ If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ A Primary D&O 47EPF30308410 11/6/2025 11/6/2026 Aggregate 10,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Directors&Officers Liability-$10,000,000-Berkshire Hathaway Specialty-47EPF30308410-11/6/2025-11/6/2026 1st Excess Directors&Officers Liability-$10,000,000 xs$10,000,000-Travelers Casualty&Surety Co-107004906-11/6/2025-11/6/2026 2nd Excess Directors&Officers Liability-$10,000,000 xs$20,000,000-Allianz Global Risk US Ins Co-USF00242925-11/6/2025-11/6/2026 3rd Excess Directors&Officers Liability-$10,000,000 xs$30,000,000-Freedom Specialty Insurance Co-XMF2510688-11/6/2025-11/6/2026 Side A Directors&Officers Excess Liability-$10,000,000 xs$40,000,000-Berkshire Hathaway Specialty-'47EPF31845605-11/6/2025-11/6/2026 Side A Excess Directors&Officers-$10,000,000 xs$50,000,000-Continental Casualty Co-833894121 -11/6/2025-11/6/2026 Bankers Professional/Lenders Liability-$5,000,000-National Fire&Marine-42EPF30308510-11/6/2025-11/6/2026 See Attached... CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. Proof of Insurance AUTHORIZED REPRESENTATIVE tir ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25(2016/03) The ACORD name and logo are registered marks of ACORD AGENCY CUSTOMER ID: CULLFRO-11 LOC#: AC"J?o ADDITIONAL REMARKS SCHEDULE Page 1 of 1 AGENCY NAMED INSURED Frost Insurance-Dallas Cullen Frost Bankers, Inc. 111 W. Houston St. POLICY NUMBER San Antonio TX 78205 CARRIER NAIC CODE EFFECTIVE DATE: ADDITIONAL REMARKS THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, FORM NUMBER: 25 FORM TITLE: CERTIFICATE OF LIABILITY INSURANCE 1st Excess Bankers Professional Liability-$5,000,000 xs$5,000,000-Travelers Casualty&Surety Co of Amer-107004907-11/6/2025- 11/6/2026 2nd Excess Bankers Professional Liability-$5,000,000 xs$10,000,000-Allianz Global Risk US Ins Co-USF01168125-11/6/2025-11/6/2026 3rd Excess Bankers Professional Liability-$5,000,000 xs$15,000,000-Continental Casualty Co-833894118-11/6/2025-11/6/2026 Basket Umbrella-$10,000,000 xs$20,000,000—Freedom Specialty Insurance Company—XMF2510687—11/6/2025—11/06/2026 Basket Umbrella Excess-$5,000,000 xs$30,000,000—Fair American Ins&Reinsurance Co-MLX-1001779-03—11/6/2025—11/06/2026 Employment Practices Liability-$10,000,000-Berkshire Hathaway Specialty-47EPF30308810-11/6/2025-11/6/2026 1st Excess Employment Practices Liability-$10,000,000 xs$10,000,000-Travelers Casualty&Surety Co-107004895-11/6/2025-11/6/2026 Basket Umbrella-$10,000,000 xs$20,000,000—Freedom Specialty Insurance Company—XMF2510687—11/6/2025—11/06/2026 Basket Umbrella Excess-$5,000,000 xs$30,000,000—Fair American Ins&Reinsurance Co-MLX-1001779-03—11/6/2025—11/06/2026 Fiduciary Liability-$10,000,000-Berkshire Hathaway Specialty-47EPF30308710-11/6/2025-11/6/2026 1st Excess Fiduciary Liability-$10,000,000 xs$10,000,000-Travelers Casualty&Surety Co of Amer-107004897-11/6/2025-11/6/2026 2nd Excess Fiduciary Liability-$10,000,000 xs$20,000,000-Allianz Global Risk US Ins Co-USF00590625-11/6/2025-11/6/2026 Basket Umbrella-$10,000,000 xs$30,000,000—Freedom Specialty Insurance Company—XMF2510687—11/6/2025—11/06/2026 Basket Umbrella Excess-$5,000,000 xs$40,000,000—Fair American Ins&Reinsurance Co-MLX-1001779-03—11/6/2025—11/06/2026 Network Security/Privacy Liability-$10,000,000-Beazley Excess&Surplus Ins Co-D30136A250501 -11/6/2025-11/6/2026 1st Layer Excess Cyber-$10,000,000 xs$10,000,000—Homeland Ins Co of NY—7200010100003—11/06/2025—11/06/2026 2nd Layer Excess Cyber-$5,000,000 xs$20,000,000—Lloyds of London—7200033560000—11/6/2025—11/6/2026 3rd Layer Excess Cyber-$20,000,000 xs$25,000,000-Lloyds of London-B163625NM5113-11/6/2025-11/6/2026 4th Layer Excess Cyber-$10,000,000 xs$45,000,000—Lloyds of London-01 MRCT000030702-11/6/2025-11/6/20256 Crime: Financial Institution Bond-$15,000,000-Berkshire Hathaway Specialty-47EPF30308610-11/6/2025-11/6/2026 Excess Financial Institution Bond Form A-$10,000,000 xs$15,000,000-Travelers Casualty&Surety-107004899-11/6/2025-11/6/2026 Excess Financial Institution Bond 24-$10,000,000 xs$25,000,000-Allianz Global Risks US Ins-USF00243025-11/6/2025-11/6/2026 Basket Umbrella-$10,000,000 xs$35,000,000—Freedom Specialty Insurance Company—XMF2510687—11/6/2025—11/06/2026 Basket Umbrella Excess-$5,000,000 xs$45,000,000—Fair American Ins&Reinsurance Co-MLX-1001779-03—11/6/2025—11/06/2026 Crime: Financial Institution Bond Form B-$1,000,000-Berkshire Hathaway Specialty-47EPF30647009-11/6/2025-11/6/2026 ACORD 101 (2008/01) ©2008 ACORD CORPORATION. All rights reserved. The ACORD name and logo are registered marks of ACORD Frost FROST INFORMATION SECURITY PROGRAM OVERVIEW FOR EXTERNAL PARTIES PROGRAM OBJECTIVE The Cullen Frost Bankers, Inc. (CFBI or Frost) Information Security Program objective is to implement and maintain the Confidentiality, Integrity and Availability of information using appropriate and reasonable administrative, technical and physical safeguards to fulfill the requirements of applicable laws and other requirements as they pertain to information security. PROGRAM ORGANIZATION The Technology Committee of the Board of Directors has approved the Information Security Program which assigns management responsibilities related to information security. Senior management recommends and establishes Information Security policies and supporting documents in alignment with the Frost Philosophy, regulatory agencies and authoritative guidance. Frost models the Information Security Program after the NIST security framework with the intent to structure the Program in an efficient comprehensive manner fulfilling the four pillars of Protect, Detect, Respond and Recover. Information Security Standards document the required security controls for the company. Standards are reviewed, updated and re-approved annually. The standards drive the development of individual processes, procedures and system implementation specifications. The Frost Enterprise Information Security (EIS) department has day to day responsibility for the Program. EIS works collaboratively with the Information Technology, Internal Audit and Line-of-Business departments to implement all aspects of the program. INFORMATION TECHNOLOGY RISK MANAGEMENT Central to Frost's Information Security program is the appropriate management of risk. Through trusted partnerships with IT and Frost lines-of-business, EIS uses a formal Risk Management process to identify, investigate, track and resolve risks. All risks are managed through a lifecycle process, which includes metric generation, participant involvement and senior management support. EIS participates in major IT and line-of-business projects using a formal process to ensure information security risks are addressed. Where risks cannot be resolved, a risk acceptance process identifies mitigating and compensating controls, calls for periodic reviews and escalation when necessary. Security gap assessments are regularly conducted to identify program and framework risks that arise due to environment, business or regulation changes or emerging threats. PROTECT SYSTEMS SECURITY Frost utilizes a layered, defense in depth approach to protecting systems. Systems are hardened and have current malicious code protections. Systems are monitored and events are logged to a centralized logging service where security events are correlated. Servers are routinely scanned to ensure compliance with MEMBER FDIC R03/22 security specifications. External access is controlled/monitored with firewalls and proxies so that only those systems intended for external communications are accessible from outside the Frost perimeter. Frost routinely contracts with specialist vendors to conduct network penetration and intrusion testing against components of the Frost network infrastructure. Penetration and intrusion test results are analyzed and vulnerabilities remediated. Frost has also established other vendor partnerships for specialized information security skills, technology and other resources to be called upon when necessary. IDENTITY MANAGEMENT AND ACCESS CONTROL Frost has implemented a robust identity management program. The program implements role-based access controls for critical resources at both the systems and application level, centralized provisioning of accounts and automatic de-provisioning when employees leave the company. Quarterly campaigns require managers to validate that only appropriate least privileged access has been granted to users. DATA PROTECTION One of Frost's core value is to rigorously protect customer information. All employees and staff are screened before employment, trained in how to protect information when first hired and re-trained at least annually thereafter. Frost has implemented an information classification program to ensure that information is protected appropriate to its value to both Frost and our customers. Encryption is used to protect data when at rest, when in transit and when being used on mobile devices. Our data retention and disposal program meet industry standards with data kept only as long as needed and disposed of in secure manners by qualified means. DETECT SECURITY MONITORING Frost uses a suite of software tools to ensure IT systems are securely configured and monitored for exceptional activity. System agents track configurations and report on activity that is perceived as a security risk, providing both signature and behavioral based monitoring. The coverage provided by these automated tools are periodically evaluated to identify any possible gaps in the monitoring process. RESPOND Frost has a dedicated group of information security professionals monitoring critical assets and responding to security events. This group maintains daily processes to review the output of security products and responds as necessary to any incident indicators. The Frost security incident response process is implemented to protect customer and corporate data and to minimize the impact of malicious intrusions to information systems or data. The response process is thoroughly documented and progresses through multiple phases of activity with predefined roles and responsibilities for the various response teams. This standardized, repeatable process is supported by established control procedures that enable Frost to respond quickly and appropriately to any type of security event. MEMBER FDIC R03/22 2 In addition to in-house tools and resources, Frost has formalized relationships with commercial providers of specialized services in the area of incident response and cyber forensic analysis. Frost is a member of the Financial Services Information Sharing and Analysis Center (FS-ISAC) and partners with the FBI, local law enforcement and industry peer groups to maintain awareness of current and developing threats to the security of Frost systems and the data contained within them. RECOVER Frost has a mature data backup and storage program in place with data backups taken daily and stored on- site in a secure facility. Additionally, all critical data is replicated away from our primary processing site to our secure disaster recovery site. MEMBER FDIC R03/22 3 STATEMENT OF COMPLIANCE WITH CHAPTER 2270 TGC pit0' Frost (IN ACCORDANCE WITH HB 89; AMENDING SUBTITLE F, TITLE 10 BECOMING EFFECTIVE SEPTEMBER 2017) CHAPTER 2270 OF THE GOVERNMENT CODE Frost Bank, a Texas bank with branches and operations exclusively in Texas, strives to comply with the letter and spirit of all laws applicable to its operations. Frost Bank does not boycott Israel and will not boycott Israel during the term of the contract associated with this RFP. " Frost MERGER/ACQUISITION STATEMENT Frost Bank has no plans to sell to or merge with another organization. However, from time to time, Frost Bank acquires other banking businesses. MEMBER FDIC R(12/22) "FrFrost TAB G SAMPLE AGREEMENTS AND REPORTS Frost Bank BANK DEPOSITORY AGREEMENT This depository agreement for public fund entities, together with the terms of the BANK's bid to serve as depository,a copy of which is attached hereto,if applicable(collectively,this"Agreement"),is made and entered into on the date last herein written by and between [Government Entity],hereinafter called "DEPOSITOR,"and FROST BANK,a Texas state bank,duly organized and authorized by law to do banking business in the State of Texas and now carrying on such business in said State(the"BANK"). 1. Appointment of Depository and Term. DEPOSITOR designates BANK as a depository for the period beginning [Date] and continuing until this Agreement has been canceled in accordance with the provisions hereof,for certain accounts in the name of the DEPOSITOR,and such accounts shall be opened by the DEPOSITOR designating the accounts and making deposits therein and the BANK accepting said deposits. The term of this Agreement(the"Term") shall be [contract term described in RFP/RFA] as defined in the [Government Entity]'s Request for Proposal,unless the parties mutually agree to an extension of the Term of this Agreement if such extension is allowed by appl' laAthise rt' agree t1111 c ensiL19 T the parties shall either execute an den e t or ow en e ng t t e parties have agreed to an extension, tutoe uth f such ed upon which such extension of the Term e During the rm ent, e ITOR wh ate action of its governing body,designate the officer or officers who,individually or jointly,will be authorized to represent and act on behalf of the DEPOSITOR in any and all matters of every kind arising under this Agreement, including, but not limited to, taking such actions as: (a) executing and delivering to BANK an electronic fund or funds transfer agreement (and any addenda thereto); (b) appointing and designating, from time to time, a person or persons authorized to request withdrawals, orders for payment, or transfers on behalf of DEPOSITOR in accordance with the electronic fund or funds transfer agreement and addenda; (c) making withdrawals or transfers by written instrument; and (d) delivering to BANK the DEPOSITOR's collateral policy and evidence of approval by the DEPOSITOR's governing body of(1)the collateral policy, (2)the CUSTODIAN(defined below),(3)this Agreement,and(4)the attached Security Agreement(defined below). 2. Establishment of Accounts. DEPOSITOR shall deposit such of its funds as it may choose,and BANK shall receive such deposits as "Demand Deposits,"Interest on Checking Accounts("IOCs"), "Savings Accounts,"Money Management Accounts ("MMAs"), and/or Certificates of Deposit ("CDs"), as designated by DEPOSITOR, and BANK shall hold said Demand Deposits, IOCs, Savings Accounts, MMAs, and/or CDs subject to payment in accordance with the terms of the particular deposit. BANK will allow,credit,and pay interest on such IOCs, Savings Accounts,MMAs,and/or CDs at a rate to be set by the BANK,with:(1)interest on IOCs and MMAs to be paid monthly as it accrues through the last day of each month; (2)interest on Savings Accounts to be paid quarterly as it accrues through the last day each quarter;and(3)interest on CDs to be paid at maturity. Interest on CDs shall be calculated for the exact number of days on the basis of a 365-day year. All BANK accounts or products listed above shall be in the name of Depositor with the designation of the fund or account in accordance with instructions of Depositor. 3. Depository Services;DEPOSITOR Records;Fees. 1 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) Subject to the provisions stated above and to the particular terms of Demand Deposits, MMAs, Savings Accounts,or IOCs,BANK shall pay on demand to the order of DEPOSITOR upon presentation of checks, drafts, or vouchers properly issued, all or any portion of said deposits now on deposit or to be deposited with said BANK,as long as collected funds are on deposit. BANK statements, check images, check registers, deposit slips, debit and credit notices, reconciliations,notices of interest earned, and any other related documentation, or images thereof, shall be retained by BANK for a period of 7 years after the date of receipt of the items. To the extent permitted by law, BANK shall make all records, books, and supporting documents, or images thereof, pertaining to services applicable to DEPOSITOR accounts and transactions pursuant to this Agreement available at any reasonable time during the term of this Agreement,to DEPOSITOR and its designated representatives. To the extent permitted by law,DEPOSITOR shall have the right to examine,audit,inspect,or make copies of any of such documents. To determine charges for services rendered, BANK utilizes the Bank Managed Rate [+0._%], floating as an earnings credit rate on BANK'S account analysis system. This system is used to calculate BANK service charges. The BANK'S "Managed Rate" is set at the BANK'S sole discretion. BANK will calculate the earnings of the BANK and use those earnings to offset the cost to the DEPOSITOR of combined services rendered by BANK. For any amount of cost of services not offset by DEPOSITOR'S balances as described above,DEPOSITOR authorizes BANK to auto debit DEPOSITOR'S main account for any amounts due for cost of services. Any interest paid on IOCs, Savings Accounts, or MMAs is considered an expense on the account analysis statement. 4. Securit of ds• to ecur oin n of CU Increases in Collate ounts. All fun d s' ith B o cr t e DEPO in errand Deposits, IOCs, Savings Acco M As,and sha be c pursuant rity Agreement" or similar agreement(the"Security Agreement")and any agreement required by the CUSTODIAN(defined below),all of which are attached hereto. DEPOSITOR and BANK,by execution of this Agreement,designate Federal Reserve Bank,Federal Home Loan Bank or The Bank of New York Mellon Trust Company,N.A. as the "CUSTODIAN," to hold collateral in an account maintained by CUSTODIAN in the name of the BANK and subject to the control of DEPOSITOR, according to the terms and conditions of this Agreement, the Security Agreement, and any agreement required by the CUSTODIAN to document such relationship. DEPOSITOR recognizes that the Federal Deposit Insurance Corporation (or its successor) (the "FDIC") provides insurance for DEPOSITOR's funds deposited at any one Texas financial institution, including accrued interest on such funds, only up to maximum regulatory limits as set by the FDIC. All uninsured funds on deposit with BANK to the credit of the DEPOSITOR shall be secured by collateral as provided for in the Texas Public Funds Collateral Act and in other applicable law(collectively,the "Acts"), and DEPOSITOR agrees and certifies that the collateral listed in Exhibit A to the Security Agreement shall be eligible to be used as collateral to secure DEPOSITOR's funds on deposit with the BANK. The market value of the collateral securing DEPOSITOR's funds must at all times equal or exceed 102% of the daily ledger balance(amount of funds plus the amount of any accrued interest on the funds)of all DEPOSITOR's Demand Deposits, IOC's, Savings Accounts, MMA's and CDs, less the FDIC standard maximum deposit insurance amount ("SMDIA") (the "Collateral Requirement"). The market value with respect to any collateral as of any date and priced on such date will be obtained by the BANK from a generally recognized pricing source. 2 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) When the need for collateral with the BANK is expected to increase on any given day or over a series of days, DEPOSITOR agrees to notify the BANK of such expected increase at least 1 business day prior to the expected date the additional deposits are expected to be received. 5. Delivery of Collateral to CUSTODIAN. BANK already, or will immediately after the effective date of this Agreement, deliver to CUSTODIAN collateral of the kind and character above mentioned of sufficient amount and market value to provide adequate collateral for the uninsured funds (as described in Section 4 above) of DEPOSITOR deposited with BANK. Such collateral or substitute collateral(as discussed below),shall be kept and retained by CUSTODIAN in an account maintained in the name of BANK and subject to the control of DEPOSITOR pursuant to the terms of this Agreement and of the Security Agreement,so long as the depository relationship between DEPOSITOR and BANK shall exist, and after the termination or expiration of this Agreement so long as any portion of the deposits made by DEPOSITOR with BANK shall have not been properly paid out by BANK to DEPOSITOR or on its order. The BANK grants a security interest in such collateral to DEPOSITOR. The joint custody account at the Federal Reserve Bank, Federal Home Loan Bank or The Bank of New York Mellon Trust Company,N.A.will be held in the BANK's and DEPOSITOR's name. 6. Custodian Safekeeping Account. The BANK shall cause CUSTODIAN to accept said collateral and hold the same in trust for the purposes stated in this Agreement, in a separate joint safekeeping account with the CUSTODIAN, the DEPOSITOR, and the BANK, to be managed pursuant to the Security Agreement, and the operating agreements,guidelines,and procedures as stated in this Agreement and pursuant to the terms of any separate agreement with the CUSTODIAN. 7. Duties Lia ities UST AN. It is dis ' ctly rs 11 t i t t tPn D N shall t e required to ascertain the amount of n o"ytheSI hr t ty ity,genuineness, or negotiability of t curi with t e C T B pursuan o is Agreement,and the CUSTODIAN is not liable to anyone for performing in accordance with this Agreement, except for the safekeeping of the securities delivered to Custodian, and for any negligence, gross negligence or willful misconduct of CUSTODIAN's own officers,agents,and employees. 8. Right of DEPOSITOR Upon BANK'S Breach of Duties Under Agreement or BANK'S Insolvencv. Should BANK fail at any time to pay immediately and satisfy upon proper presentation any check, draft,or voucher lawfully drawn upon any Demand Deposit,or fail at any time upon proper presentation or authorization to pay and satisfy, when due, any check, draft, or voucher lawfully drawn against any IOC, MMA, or Savings Account and the interest on such IOC, MMA, or Savings Account, or in case BANK becomes insolvent or in any manner breaches its contract with DEPOSITOR, it shall be the duty of the CUSTODIAN, upon the demand of DEPOSITOR (in DEPOSITOR's sole discretion, and supported by proper evidence of any of the above listed circumstances), to surrender the above-described collateral to DEPOSITOR. DEPOSITOR may, in accordance with the terms of this Depository Agreement and any applicable provisions of a Security Agreement, sell all or any part of such collateral,and out of the proceeds of such sale deduct for itself payment of all damages and losses sustained by it,together with all expenses of any kind and every kind incurred by DEPOSITOR on account of such breach, failure or insolvency, accounting to BANK for the remainder,if any,of such proceeds or collateral remaining unsold. 9. Collateral Substitutions by BANK. If BANK shall desire to sell or otherwise dispose of any one or more of such collateral so deposited with the CUSTODIAN,it may,with prior approval of DEPOSITOR,substitute for any one or more of such collateral other collateral of the same market value and of the character authorized in this Agreement, and 3 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) such right of substitution shall remain in full force and be exercised by BANK as often as it may desire to sell or otherwise dispose of any such collateral;provided,however,that at all times,the aggregate amount of such collateral or substituted collateral deposited with the CUSTODIAN shall always be such that it meets the Collateral Requirement. If at any time the aggregate amount of such collateral so deposited with the CUSTODIAN is less than the Collateral Requirement,then in that event,BANK shall immediately deposit with the CUSTODIAN additional collateral as may be necessary to meet the Collateral Requirement. BANK shall be entitled to income on collateral held by the CUSTODIAN, and the CUSTODIAN may dispose of such income as directed by BANK without approval of DEPOSITOR, to the extent such income is not needed to secure DEPOSITOR's deposits,and provided that retention of such income does not otherwise violate this Agreement. 10. Trust Receipts For Collateral;DEPOSITOR'S Right To Itemized List of Collateral. BANK shall cause CUSTODIAN to promptly forward to DEPOSITOR trust receipts via regular mail, or will provide such trust receipts and reporting on the Nexen Internet service made available to DEPOSITOR, covering all such collateral held for DEPOSITOR by CUSTODIAN, including substitute collateral substituted in accordance with this Agreement. BANK shall also maintain records relating to all such collateral held for the benefit of DEPOSITOR. Upon written request of the DEPOSITOR, and if in accordance with the CUSTODIAN's agreement,the BANK shall request that the CUSTODIAN furnish as of any date requested a completely itemized list of collateral held as security for DEPOSITOR. 11. Collateral Value In Excess of Collateral Requirement. If at any time the collateral held by the CUSTODIAN for the benefit of the DEPOSITOR has a market value inSex &,fhe Co teral uireme thP L pt of an authorized representative o ,co ed b utho E the BANK may request withdrapec' d o co ash r this amount of collateral (and B d Ih Ia I Ity for collateral so redelivered to B All substitutions,releases, and additional pledges of collateral pursuant to the terms hereof and of the Security Agreement shall be completed at the earliest time as is commercially reasonable. 12. Termination;Amendment of Agreement. Either DEPOSITOR or BANK shall have the right to terminate this Agreement prior to the expiration date by providing the other party with 90 days prior written notice of its election to terminate.The Agreement shall terminate 90 days after delivery of such written notice,provided that all provisions of this Agreement have been fulfilled. In addition to any other remedy that DEPOSITOR may have at law or in equity,if BANK breaches this Agreement in any manner or defaults on its obligations hereunder and does not cure such breach or default within 30 days of BANK receiving notice of such breach or default from DEPOSITOR, then after expiration of such 30 day cure period, DEPOSITOR may terminate this Agreement and withdraw its funds by giving BANK written notice of termination and withdrawal. Both BANK and DEPOSITOR agree that among other items constituting default under this Agreement is a failure to maintain adequate collateral or adequate capital ratios(if applicable). In the event that DEPOSITOR fails to comply with any of its promises in this Agreement,or if any of its representations are untrue or any of its warranties is breached, and DEPOSITOR does not cure such breach or default within 30 calendar days of DEPOSITOR receiving notice of such breach or default from BANK,then after expiration of such 30 calendar day cure period,BANK may terminate this Agreement by sending written notice to DEPOSITOR of BANK's decision to terminate. Upon receipt of such notice, DEPOSITOR shall make provisions for the immediate withdrawal of DEPOSITOR's funds from BANK. 4 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) This Agreement may be amended in a writing executed by both the DEPOSITOR and the BANK. 13. Post-Termination/Expiration Obligations. When the relationship of DEPOSITOR and BANK shall have ceased to exist, and when BANK shall have properly paid out all deposits of DEPOSITOR, it shall be the duty of DEPOSITOR to give the CUSTODIAN a certificate to that effect. Upon CUSTODIAN's receipt of such certificate,the CUSTODIAN shall redeliver to BANK all collateral then in its possession belonging to BANK for the benefit of DEPOSITOR, and taking its receipt for such delivery. An order in writing presented to the CUSTODIAN by DEPOSITOR and a receipt for such collateral by BANK shall constitute a full and final release of the CUSTODIAN of all its duties and obligations under this Agreement, and the CUSTODIAN shall not have any liability of any kind whatsoever to both DEPOSITOR and BANK,except for any liability as set forth in Section 7 above where such liability arose while the collateral was in CUSTODIAN's control. 14. Representations and Warranties of the Parties. The BANK represents and warrants that: (a) the BANK is the sole legal and actual owner of the securities or of a beneficial interest in the securities utilized to collateralize deposits; (b) BANK accounts are insured to the regulatory limits of the FDIC; (c) this Agreement has been approved by the BANK's Board of Directors,and such approval is evidenced by a true and correct copy of the resolution of BANK's Board of Directors adopted at the meeting at which this Agreement was approved(attached to this Agreement orporat or all oses), dPLEythe h iin the minutes of 40 ch ting Bo f Dir s (d) t >ffs. em t is of i e fe1 continue to be, n o1 or h fr iaANK's Board of The DEPOSITOR represents,warrants and promises that: (a) the DEPOSITOR has complied with all applicable law governing the selection of a depository bank, that DEPOSITOR has full power and authority to enter into this Agreement, the Agreement is a valid and binding agreement enforceable against the DEPOSITOR pursuant to its terms, and does not and will not violate any statute or regulation applicable to DEPOSITOR; (b) all acts, conditions, and things required to exist, happen, or to be performed on DEPOSITOR's part precedent to and in the execution and delivery of this Agreement exist or have happened or have been performed;and (c) DEPOSITOR will comply with the terms of any other agreements it may have with BANK in connection with this Agreement. 15. Incorporation of Request For Proposal and Response;Conflicting Provisions. The DEPOSITOR's Request for Proposal dated[RFP Date;and RFP#(if available) ("RFP"),and the BANK's response to the DEPOSITOR's Request For Proposal, dated [Propsal Date] ("Response"), are incorporated into this Agreement by reference. In the event of any conflicts between the RFP and the Response, the provisions of the RFP control. In the event of any conflicts between the Response and this Agreement regarding provisions and topics addressed in both documents,the provisions of this Agreement control. In the event of any provisions and topics addressed in the Response and not addressed in this Agreement,the Response controls. 5 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) 16. Liability of the Parties. The BANK's and DEPOSITOR's duties and responsibilities to each other are limited as set forth in this Agreement, except with respect to any provisions of the law which cannot be varied or waived by agreement. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,NEITHER BANK NOR DEPOSITOR WILL BE LIABLE FOR ANY CONSEQUENTIAL,INCIDENTAL,INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR ANTICIPATED PROFITS),OR FOR ANY INDIRECT LOSS THAT THE OTHER PARTY MAY INCUR OR SUFFER IN CONNECTION WITH THE SERVICES PROVIDED HEREUNDER (EVEN IF THE SUCH PARTY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING WITHOUT LIMITATION, ATTORNEYS' FEES. 17. Invalidity; Severability. If any clause or provision of this Agreement is for any reason held to be invalid, illegal, or unenforceable, such holding shall not affect the validity, legality, or enforceability of the remaining clauses or provisions of this Agreement. 18. Governing Law;Venue. This Agreement shall be construed in accordance with the substantive laws of the State of Texas, without regard to conflicts of law principles thereof. BANK and DEPOSITOR consent to the non-exclusive jurisdiction of a state or federal court situated in Bexar County,Texas,in connection with any dispute arising from or relating 1jSJ6LAgreen1Wt. BAQWC and PPch r cably w ' e fullest extent permitted by app ale ,an ctio ich it a r have t e aymg of venue of any such proceeding in suc c At a cl he ng brou a court has been brought in an inco ven fo n i ocably Ives any and all rights to trial by jury in a a ding a n u or aA 19. Notices. Any communication,notice,or demand to be given hereunder shall be duly given when delivered in writing or sent by telex or facsimile to a party at its address indicated below. If to the DEPOSITOR: If to BANK: Frost Bank 111 W.Houston San Antonio,Texas 78205 20. Security Measures. BANK and DEPOSITOR agree to implement and follow mutually agreeable and adequate measures to protect the privacy and security of DEPOSITOR's transactions and information, including communications and information held by DEPOSITORY or BANK, or transmitted between DEPOSITOR and BANK. These measures may set forth in various BANK service-specific agreements or documentation, and shall address such issues as: (1) signature and identity verification; (2) fraud detection,prevention and reporting; (3) security codes and similar controls; (4) transmittal procedures and prior and proper authorization of telecopy, telephone, electronic and other transactions; (5) e-commerce issues such as 6 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) encryption,e-mail security, and website security; and(6)computer and other access controls. BANK shall provide DEPOSITOR with at least 30 days prior written notice of any changes or amendments to the Bank's security procedures,as described in this Section 20 and elsewhere in this Agreement or other BANK service- specific agreements or documents,unless such changes or amendments must,in BANK'S sole opinion and discretion,be made: (i)immediately in order to guard against or mitigate a risk of fraud or criminal activity; or (ii) immediately to comply with an order or directive from law enforcement, court of law or any other regulatory agency with authority over the BANK's activities and operations. 21. Assignment and Binding Effect;Amendment. The DEPOSITOR may not assign all or any part of its rights or obligations under the Agreement without the BANK's prior express written consent,which may be withheld in the BANK's sole discretion. The BANK may assign or delegate all or any part of its rights or obligations under the Agreement,including, without limitation,the performance of the services described herein. The Agreement will be binding on and inure to the benefit of the successors and permitted assigns of either party. 22. Third Party Service Providers. In the normal course of its business, BANK may engage third party vendors or subcontractors to provide or assist in providing all or part of certain services. In the event that BANK engages such third party vendors or subcontractors, any contracts that BANK enters into with such third party vendors or subcontractors for the assistance in providing services under this Agreement shall contain necessary clauses requiring such third party vendors or subcontractors to comply with the provisions of this Agreement, including, but not limited to, levels of performance, service and data security. Any third party vendor or subcontractor used by BANK is an independent contractor and not the BANK's agent. This Agreement may not be amended Ora'$,ed in a manneMatinto rit eme execute the parties. 23. Record s an ts. BANK 1 m ' a' separa am ete record t SITOR's funds, the pledged securit al ransactio pl ged securi N take reasonable steps to insure that the CUSTODIAN shall maintain separate,accurate and complete records relating to the pledged securities and all transactions relating to the pledged securities. DEPOSITOR and its representatives or agents shall have the right to examine and audit at any reasonable time upon 5 days prior written notice all records maintained pursuant to this Section 23. 7 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) IN WITNESS WHEREOF,the BANK and DEPOSITOR have caused this Agreement to be duly executed as of [Date]. BANK: FROST BANK ATTEST: By: Name: Title: Name: Title: DEPOSITOR accepts and agrees as the [Date]. DEPOSITOR: [Government Entity] ATTEST: SAM ame: Title: LL.. Name: Title: 8 FROST PUBLIC FUNDS ENTITY DEPOSITORY AGREEMENT(APRIL 2020) Frost SECURITY AGREEMENT FROST BANK, (the "Bank"), for valuable consideration, the receipt and sufficiency of which is acknowledged,grants a security interest in and a pledge and assignment of(a)any and all Eligible Collateral (as defined below) from time to time held by The Fe al Reserve Bank ("FRB"), Federal Home Loan Bank ("FHLB") and/or The Bank of NejjWrk Mellon Trust Company, N.A. (the "Custodian"), identified on the Custodian's books d forte account of the Depositor or j ointly for the account of the Bank and the Depositor, er with he products and proceeds of the foregoing and any substitutions or replacements f, ever acquired and wherever located(the"Collateral")to[Entity] (the"Depositor"),in or ure the pa ent when due, of the Deposits (as defined below) pursuant to the depository a nt ("De ory Agreement")between the Bank and the Depositor,dated o en date with this ty ement (the"Agreement") : 1. Definitions. Except as otherwise expressly is ent, a s used herein which are defined in the Uniform Commercia a as in ct fr me in Texas (the "Code")have the same meaning as in the Co other t s capita t not defined herein or in the Code have the meanings assign o the e ository Agr ement. "Account" shall mean the sep dial nt established with Custodian in the name of Bank and for the benefit and e he c of Depositor as secured party in accordance with this Agreem "Authorized Person" sh an r of D sitor or Bank, as the case may be, duly authorized to give ritten Inst s on behalf of Depositor or Bank, respectively, such authorized persons itor to be nated in a certificate substantially in the form of Exhibit B, attached hereto, u t may ended from time to time, or as designated in such other forms as may b escrl Ba ok-Entry S shall mean the Federal Reserve/Treasury Book Entry System for rece' g and delivering Government Securities. a a can any day on which Custodian and Bank are open for business and on the Book try System is open for business. "Collat uirement" shall mean an amount of Securities with a Market Value equal to 102%of UnI ed Deposits;provided, however,to the extent that mortgage-backed securities (declining principal balance) are used as Eligible Collateral, "Collateral Requirement" shall mean an amount of Securities with a Market Value equal to 110% of Uninsured Deposits secured with such mortgage-backed securities. "Deposits" shall mean all deposits by Depositor in Bank, including all accrued interest on such deposits,that are available for all uses generally permitted by Bank to Depositor for actually and finally collected funds under the Bank's account agreement or policies. "Eligible Collateral" shall mean any Securities of the types enumerated in the Schedule of Eligible Collateral(which types are in compliance with the collateral policy adopted and approved FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 1 by the governing body of Depositor)attached hereto as Exhibit A,as such exhibit may be amended from time to time pursuant to a written amendment signed by each of the parties to this Agreement, and any Proceeds of such Securities. "Market Value"shall mean:(i)with respect to any Security held in the Account,the market value of such Security as made available to Bank or Custodian by a generally recognized source selected by the Bank or the Custodian,plus,if not reflected in the market value,any accrued interest on such Security,or,if such source does not make available a market value,the market value shall be as determined by Custodian or the Bank in its sole discretion based on information furnished to Custodian or Bank by one or more brokers or dealers; and(ii)with respect t cash held in the Account,the face amount of such cash. "Proceeds" shall mean any principal or interest payments o r dist ' ns made in connection with Eligible Collateral and anything acquired upon the sal a se, exchange, or other disposition of Eligible Collateral. "Security" or"Securities" shall include,without 1' ion, any securi es held in the Book-Entry System; common stock and other equity s es;bonds,deben and other debt securities; notes, mortgages, or other obligati n ents rep nting rights to receive, purchase, or subscribe for the same, or sen ny right nterests in such security or securities. "Trust Receipt" shall mean evi of r ification, and recording, including a written or electronically transmitted ad onfi of transaction or statement of account. Each advice or confirmation of transac iden e specific securities which are the subject of the transaction. If a ailable, st a acco y be provided by the Bank or the Custodian at least once eac d re ly re uested by the Depositor, and must identify all Eligible Collatera e d its t Value. "Uninsured osits" shall that portion of the daily ledger balance(amount of funds plus the amount o ed inter e the funds) of Depositor's Deposits with Bank which exceeds the standa a osit ance amount ("SMDIA") of the Federal Deposit Insurance C oratio DIC" ritten Ins shall mean written communications actually received by Bank or Cus an from a tho Person or from a person reasonably believed by Bank or Custodian to b Aut o a computer, telex, telecopier, or any other system whereby the recei co a ns is able to verify by codes or otherwise with a reasonable degree of certain the identi the sender of such communication. 2. Secur' irement. (a) The Bank,to secure the timely payment of Uninsured Deposits made by Depositor, has deposited with Custodian certain Securities as more fully described in the initial confirmation or Trust Receipt of such deposit delivered by Custodian to Bank and Depositor respectively. Pursuant to the Code,the Custodian shall act as a bailee or agent of the Depositor and, to the extent not inconsistent with such duties, shall hold Securities as a securities intermediary(as such term is defined in Chapter 8 of the Code) in accordance with the provisions of this Agreement, the Depository Agreement, and of any agreement entered into with the Custodian further governing the provision of Security by the Bank for Uninsured Deposits. FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 2 (b) (i) To secure the timely payment of Uninsured Deposits made by Depositor with Bank, Bank agrees to deliver or cause to be delivered to Custodian for transfer to the Account, Eligible Collateral having a Market Value equal or greater than the Collateral Requirement. (ii) If the Market Value of such Eligible Collateral on any Business Day is less than the Collateral Requirement for such day,the Bank shall be required to deliver additional Eligible Collateral having a Market Value equal to or greater than such deficiency as soon as possible but no later than the close of business of Custodian on the Business Day on which Bank determined such de ncy. If on any Business Day, the aggregate Market Value of the Eligi ollateral provided pursuant to this Agreement exceeds the Collateral ement such day, Custodian shall, at the direction of Bank and with th roval o Authorized Person acting on behalf of the Depositor, transfer fro t to or for the benefit of Bank, Eligible Collateral having a Market Va greater tha ch excess amount. (iii) When additional Eligible Collateral is r d to cover incre Deposits, the Bank must receive the request ra 1) Busme ay prior to the Business Day the incremental D s ar ive the all be required to deliver additional Eligible teral hav la Ma equal to or greater than the deficiency on the Busi ay th -rementa its are received. (iv) Depositor agrees t resp Eligible Collateral held with FHLB or FRB, as Custodian, D s utho Custodian as its agent to approve substitutions o Eligible at if ubs Collateral") supplied to Custodian by Bank for olla 1 in coon upon receipt of Written Instructions from Bank i I ible ral to be substituted. (c) For changes in the Eligible Collateral held in the Account due to releases, su or addi of Eligible Collateral, the Custodian shall update its rec o unt a .ngly as soon as possible and promptly issue a Trust Rece o the n the Bank. The Ba 1 be entitled to income on Securities held by the Custodian in the A t, the Custodian may dispose of such income as directed by Bank p al of the Depositor,to the extent such income is not needed to meet e Co r equirement. 3. Custody of rities. The parties agree that all Securities held in the Account shall be treated as finay4fiWets. For purposes of the Code, the security interest granted by Bank in the Eligible Collater and Proceeds for the benefit of the Depositor is created,attaches,and is perfected for all purposes under Texas law from the time Custodian identifies the pledge of any Eligible Collateral or Proceeds to the Depositor and issues a Trust Receipt to the Depositor for such Eligible Collateral or Proceeds. The security interest of the Depositor in Securities and all Proceeds shall terminate upon the transfer of such Securities or Proceeds from the Account. 4. Delivery of Securities. Bank and Depositor agree that Securities and Proceeds delivered to or received by Custodian for deposit in the Account may be in the form of credits to the accounts of Custodian in the Book Entry System. Bank and Depositor authorize Custodian on a continuous and ongoing basis to deposit in the Book Entry System all Securities and Proceeds that may be deposited therein and to utilize the Book Entry System in connection with its performance under FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 3 this Agreement. Securities and Proceeds credited to the Account and deposited in the Book Entry System will be represented in accounts that include only assets held by Custodian or its agent(s) for third parties,including but not limited to accounts in which assets are held in a fiduciary,agency, or representative capacity. The Bank acknowledges that to the extent permitted by law,the records of the Bank and/or the Custodian with respect to the pledge of Eligible Collateral as described in this Agreement: (a) may be inspected by the Depositor or by the Texas Comptroller of Public Accounts (the "Comptroller"), at any time during regular business hours of the Bank or the Custodian; (b) such records may be subject to audit or inspection at any time pursuant to Se s 2257.025 and 2257.061 of the Texas Government Code, as amended; and (c) report st be filed by the Custodian with the Comptroller when requested by the Comptroller. 5. Collection of Securities. If Depositor certifies in writing to C a (a) Bank is in default under any underlying pledge or security agreement between Depos Bank,in 'ng the Depository Agreement and(b)Depositor has satisfied a notice or other emen ich Depositor is subject pursuant to the Depository Agreem en Depositor in stodian and any appointed receiver Written Instructions to transfer th e of specific am o and issues of Securities held in the Account and, if applicable a s of the Pr s held in the Account which have not previously been release a to t ount epositor has in its depository account with Bank as of the da Bank de t occ gnated accounts of Depositor and to cease releasing to an accoun ank a roceeds cting the interest and principal on Securities in the Account a vide c ' (d). 6. Representation and Warrantie (a) Re resentat' k re is an warrants,which representations and warranties sh e con g,that: (i) the Board ectors of the Bank has authorized the Bank to enter into thI t, and s uthization is reflected in the approving resolution of the is Dir nd in the minutes of the meeting of the Board of Dire at w kenent was approved, and this Agreement has been legall yen into and is enforceable against Bank in accordance with its term i reement and the pledge of Eligible Collateral under this Agreement o no la or contravene the terms of the Bank's charter documents, by-laws, or any eement or instrument binding on the Bank or its property, or any statute or r on applicable to the Bank; II) the Bank has entered into this Agreement and the Depository Agreement (A) in the ordinary course of business, (B) in good faith and on an arm's-length basis with the Depositor, (C) not in contemplation of bankruptcy or insolvency, and(D)without intent to hinder, delay, or defraud the Bank's creditors; (iv) a copy of each of(A)this Agreement, (B)the Depository Agreement,and (C)the resolution of the Board of Directors of the Bank approving this Agreement and the minutes of the meeting of the Board of Directors at which this Agreement was approved, have been placed (and will be continuously maintained) in the official records of the Bank; FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 4 (v) the Bank is sole legal and actual owner of the Securities or of beneficial interests in Securities deposited in the Account, free of all security interests or other encumbrances,except the security interest created by this Agreement; (vi) this Agreement was executed by an officer of Bank who was authorized by the Bank's Board of Directors to do so; (vii) the Bank is a bank or trust company duly authorized to do business in the State of Texas; and (viii) all acts, conditions, and things required to hap or to be performed on its part precedent to and in the ex nand ry of this Agreement by it exist or have happened or have been e (b) Representations of Depositor. Depositor represents arrants Ich representations and warranties shall be de d to be continuin t: (i) this Agreement has been a lidly entere in has been approved by the Depositor's gove n not and not violate any statute or regulation applica it an enfo e nst Depositor in accordance with its terms; (ii) the appointme stodi een duly authorized by Depositor and this Agreement was exe an o f Depositor duly authorized to do so; (iii) (A)a ties i tifi he S ule of Eligible Collateral,attached hereto as E ed to e Depositor's Uninsured Deposits under applicable sta n ions, the Collateral Requirement meets the requ ements of s plicable statutes and regulations, (C)the governing board of r has app a collateral policy which authorizes all such Securities to s ible ral, and (D) such collateral policy complies with all appl le sta re ions; (iv) not sell, ansfer, assign, convey, pledge, or otherwise dispose in whole or art its interests in or the rights with respect to any Securities deposited cc t, or the Proceeds of such Securities, except as permitted in Section ent; (v) 1 acts, conditions, and things required to exist, happen, or to be ed on its part precedent to and in the execution and delivery of this ement exist or have happened or have been performed; (vi) Depositor will comply with the terms of any other agreements it may have with the Bank in connection with this Agreement; and (vii) In the event Depositor requests any financial services from the Bank other than depository services, the Depositor shall provide the Bank with a copy of the Depositor's current investment policy. FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 5 7. Continuing Agreement. This Agreement shall continue and remain in full force and effect and shall be binding upon the Bank and its successors and assigns until such time as(a)all Deposits have been paid in full to the Depositor or otherwise paid as instructed by the Depositor, and(b)the Depository Agreement is no longer in effect. 8. Rights and Remedies of the Depositor. The Depositor's rights and remedies with respect to the Collateral shall be those of a secured party under the Code and under any other applicable law, as the same may from time to time be in effect, in addition to those rights granted in this Agreement, in the Depository Agreement, and in any other agreement in effect between the Bank and the Depositor. The Depositor agrees to provide the Bank and the Custo with reasonable notice of the sale, disposition, or other intended action subject to the provi ' of this Agreement in connection with the Collateral,whether required by the Code or othe 9. Application of Proceeds by the Depositor. In the event the i quests that the Custodian and receiver sell or otherwise dispose of the Collateral in the of exercis he remedies provided for in Section 5 above and in the Depo itory Agreemen amo teld, realized, or received by the Depositor pursuant to the pro s of this Agree Ing the proceeds of the sale, in whole or in part, of any of the Coll at all be applied b epositor first toward the payment of any costs and expenses ' by epositor(a enforcing this Agreement, (b) in realizing on selling, disposin ote an tera (c) in enforcing or collecting any Deposits, including attorne es, and th towar of the Deposits in such order or manner as the Depositor ma el e y Col al remai after such application and after payment to the Depositor of al epo all be paid or delivered to the Bank, its successors or assigns, or as a court o tent j tion may direct. 10. Notices. Any commu ication, n e, and given under this Agreement shall be duly given when deliver ng ent ex o facsimile to a party at its address indicated below. If to the Depositor [Contact Name,Title] [Entity Name] [Address] [City, State Zip] [e-mail] If t e Ba [Relationship Manager Name, Title] Frost Bank [Address] [City, State Zip] [e-mail] FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 11. Miscellaneous. (a) Updating Certificate of Authorized Persons. Depositor agrees to furnish to Bank a new and updated"Certificate of Authorized Persons" substantially in the form of Exhibit B, attached hereto, or in similar form as Bank may require, within a reasonable amount of time after there are additions or deletions to list of Authorized Persons authorized to act on behalf of the Depositor. (b) Invalidity; SeverabilitX. If any clause or provision of this Agreement is for any reason held to be invalid,illegal or unenforceable,such holdi all not affect the validity, legality or enforceability of the remaining claus provisions of this Agreement. (c) Amendment. This Agreement may not be amended o n any manner except by written agreement executed by all of the parties. (d) Assignment and BindingEffect.ffect. The De r may not assign part of its rights or obligations under the Agreem thout the Bank r express written consent, which may be wit he 's sole disc 'on. The Bank may assign or delegate all or pa is or o ions under the Agreement, including, wit imitatio he p of the services described herein. The Agreem 'll be N ng on an e to the benefit of the successors and permitt igns y. (e) Governing Law;Venue. eme 1 be construed in accordance with the substantive laws of the St o ,wit gard to conflicts of law principles thereof. Ba OR ere sent o the non-exclusive jurisdiction of a state or fede in Be ounty, Texas, in connection with any dispute arising der. and positor hereby irrevocably waive, to the full extent pe by applicable law, any objection which it may now or he e to the of venue of any such proceeding brought in such a co that roceeding brought in such a court has been brought in an onve ank and Depositor each hereby irrevocably waives any an to y jury in any legal proceeding arising out of or relating to this ent. (f) o Parties. The Bank's and Depositor's duties and responsibilities to ach a limited as set forth in this Agreement, except with respect to any provis' of the law which cannot be varied or waived by agreement. TO THE FU T EXTENT PERMITTED BY APPLICABLE LAW, NEITHER NOR DEPOSITOR WILL BE LIABLE FOR ANY NSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES (INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR ANTICIPATED PROFITS) OR FOR ANY INDIRECT LOSS THAT THE OTHER PARTY MAY INCUR OR SUFFER IN CONNECTION WITH THE SERVICES PROVIDED HEREUNDER(EVEN IF SUCH PARTY HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING WITHOUT LIMITATION,ATTORNEYS' FEES. FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 7 IN WITNESS WHEREOF,the Bank and Depositor have caused this Agreement to be duly executed as of the day of ,20 FROST BANK By Name: [Relationship ger Name] Title: [Relations anager ' le] DEPOSITOR ACCEPTS AND AGREES as of the day of [Entity] By Name: [Authorized Signor for Entit Title: [Title] FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 8 EXHIBIT A Schedule of Eligible Collateral Eligible Collateral All funds on deposit under the provisions of this agreement shall be continuously secured in accordance with the Texas Public Funds Collateral Act,Chapter 2257 of the Texas Government Code. The following securities are approved as collateral for[Entity] funds: 1. Obligations of the United States or its agencies and instrumentalities,or w re backed by the full faith and credit of the United States; 2. Direct obligations of this state or its agencies and instrumentalities; 3. Obligations of states,agencies,counties,cities,and other political subdivision s state or to rated as to investment quality by a nationally recognized' stment rating firm th or its equivalent; 4. Obligations with which the principal and inter nd guarante secured by, or backed by the full faith and credit of this s the Sta their ctive agencies and instrumentalities 5. Obligations of the Federal Home Lo k,Fe an Mortgage Corporation,or the Federal National Mortgage Association. 6. Obligations of the Government Natio Asso 7. Any obligation of an e nt a which is considered to be an asset-backed, mortgage-backed,or poo un . FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2020) 9 EXHIBIT B CERTIFICATE OF AUTHORIZED PERSONS (Depositor) The undersigned hereby certifies that he/she is the duly elected and acting Secretary of[Entityl (the "Depositor"),and further certifies that the following officers or employees of Depositor have been duly authorized in conformity with the approval of the Depositor's governing body to deliver Written Instructions to The Federal Reserve Bank,Federal Home Loan Bank and/or The Bank of New York Mellon Trust Company,N.A. ("Custodian")pursuant to the Security Agreement between Depositor and the Bank dated [Contract Date],and that the signatures appearing opposite their names are true and ct: Name Title S e Name Title Signature Name Title Name Titl Signature Name Signature Name Title Signature Na Title Signature ificate rse es any certificate of authorized individuals you may currently have on file. By: [Name] Title: Secretary Date: FROST PUBLIC FUNDS ENTITY SECURITY AGREEMENT(APRIL 2O20) 10 THIRD PARTY CUSTODIAN AGREEMENT (Collateralized Municipal Deposits) THIS AGREEMENT,made and executed as of by and among the (the "Public Entity"), Frost Bank(the"Bank")and The Bank of New York Mellon Trust Company,N.A. (the"Custodian"). WITNESSETH WHEREAS,Public Entity desires to maintain or continue to maintain public de with Bank; WHEREAS, Bank desires to obtain such deposits and to provide security for as r tired by applicable law,regulation or rule; WHEREAS, Custodian agrees to provide safekeeping services and to hold ties pledge Bank in a custodial account established for the benefit of Public Entity as secured party pursuan Agreem NOW, THEREFORE, in consideration of the mutual proms t forth hereafter,t ereto agree as follows: 1. Security Requirements (a) Bank, to secure the timely payment o sure d sits here or hereafter made by Public Entity, including any interest due thereon and a osts o s curred by Pub is Entity and arising out of the collection of any deposits made with Bank,has ed wit ian certain investment property as identified by the parties on Schedule A,attached hereto,and a y des in the initial confirmation Trust Receipt of such deposit delivered by Custodian to Bank and Publ n pecti hich investment property together with any additions thereto,substitutions theref the pro s th are he after collectively referred to as"Collateral"), to be held by Custodian pursuant t s eof. nt to the Texas Business and Commerce Code, as amended,Custodian shall act as a bai g is Entit ,to the extent not inconsistent therewith,hold the Collateral as a securities intermediary(as erms a efined in Chapter 8 of the Texas Business&Commerce Code, as amended, and in Chapt 7 of the Te vernment Code, as amended)and in accordance with the provisions hereof. Bank hereby gr c Entity a e and security interest in and to such Collateral and shall deliver Collateral to Custodian in a ribed tion 2 of this Agreement. (b) b. t to ag (c Public Entity authorizes Custodian as its agent to approve substitutio o lateral (' Collateral') supplied to Custodian by Bank for Collateral in the Account upon receipt o tten Instructions Bank identifying the Collateral to be substituted. Such Written Instructions shall when re ed by Cu e ed Bank's representation and warranty, on which Custodian may rely without further in ollateral constitutes Collateral that is eligible for deposit hereunder and(ii)has a Margin to or ter han the Margin Value of the Collateral to be substituted (each, an "Approved Substitution"). Following co tion of each Approved Substitution Custodian shall update its records of the Account as soon as possible and is Trust Receipt to Public Entity in accordance with the requirements of paragraph (d) below. (c) Custodian assumes no responsibility to determine or monitor whether or not any Collateral originally deposited hereunder or Substitute Collateral or additional Collateral hereafter deposited are eligible for deposit under applicable law,rule or regulation or whether the Market Value of the Collateral thereof meets the requirements of any law, rule or regulation applicable to the deposit hereunder. The determination of eligibility and whether the Market Value of the Collateral satisfies statutory or regulatory requirements will be the responsibility of Bank. Custodian shall be fully protected in relying on Written Instructions of either Bank or Public Entity directing Custodian to release any of the Collateral to Bank. To the extent of any conflict in the instructions of Public Entity and Bank,the instructions of Public Entity shall control and Bank shall hold Custodian harmless for acting in accordance with Public Entity's instructions. (d) Custodian shall promptly issue a Trust Receipt to Public Entity on any Business Day on which Collateral is transferred to and from the Account. For the avoidance of doubt, it is understood and agreed that Trust Receipts may be combined to identify more than one transaction on any one Business Day and Custodian shall not be required to issue more than one Trust Receipt to Public Entity on any Business Day. 2. Custody of Collateral (a) Bank and Public Entity hereby appoint Custodian as custodian of all Collateral at any time delivered to Custodian pursuant to this Agreement. Custodian hereby accepts appointment as such Custodian and agrees to establish and maintain the Account and appropriate records identifying the Collateral as ledged by Bank to Public Entity. Collateral in the Account shall be kept separate and apart from the general asset ustodian on Custodian's books and records. Subject to the terms hereof,Custodian,in performing its duties an onsibilities pursuant to this Agreement, shall act as custodian for, and agent of, Public Entity. The parties that all curities held in the Account shall be treated as financial assets. For purposes of the Texas Business ommerc e,as amended,the security interest granted by Bank in the Collateral for the benefit of Public Entity to hes,and is perfected for all purposes under Texas law from the time Custodian receives Collateral for de edit to the count and issues a Trust Receipt to Public Entity for such Collateral. The security interest of Pub tity in the teral and all Proceeds thereof shall terminate upon the transfer of such Collate r r Proceeds from o (b) The Bank and Public Entity agree that Collateral deli the Custodian fo osit in or credit to the Account may be in the form of credits to the accounts of t t k-Entry Sy or a Depository or by delivery to the Custodian of physical certificates in a fo able ans with ignment in blank to the Public Entity or Custodian. The Bank and Public Ent' eby auth the a continuous and ongoing basis to deposit in the Book-Entry System and/or the . ories al llateral th y be deposited therein and to utilize the Book-Entry System and/or Depositorie d the r a ivery of physical securities or any combination thereof in connection with its performance here u oHate not held in the Book-Entry System,Depositories or through another financial intermediary will be Cust vault and physically segregated from securities and other non-cash property belonging to the Cus 'an. (c)(i)Upon the initial and t osit o teral and Proceeds into the Account(including but not limited to any deposit of Collatera roved itution), Custodian shall promptly provide Public Entity with a Trust Receipt. Additional ize count statements may be available upon mutual agreement of Public Entity and Custodi (ii)Public Entity es 1 pro eview all Trust Receipts and Account statements delivered to it by Custodian and shall pro advise an ank by Written Instruction of any error,omission or inaccuracy in such state n the ev ha o ives such a Written Instruction identifying a specific concern with respect to cted error, fa omission with respect to the Account, Custodian shall undertake to correct any errors,fa' s or omissions,pro d that Custodian and Bank shall work together to determine that such error,failure or omiss actually o n todian shall notify Public Entity of its action concerning each such error,failure, or omissi (d) The Acco all not be subject to any security interest,lien or any right of set-off by Custodian. (e) W' t to all Collateral held in the Account,Custodian by itself,or through the use of the Book- Entry System or the a ropriate Depository, shall,unless otherwise instructed to the contrary by Bank: (i) collect all income and other payments reflecting interest and principal on the Collateral in the Account and credit such amounts to the account of Bank; (ii)forward to Bank copies of all information or documents that it may receive from an issuer of Collateral which,in the opinion of Custodian, is intended for the beneficial owner of the Collateral including,without limitation all proxies and other authorizations properly executed and all proxy statements, notices and reports; (iii) execute,as Custodian,any certificates of ownership,affidavits,declarations or other certificates under any tax laws now or hereafter in effect in connection with the collection of bond and note coupons;(iv)hold directly,or through the Book- Entry System or Depository,all rights issued with respect to any Collateral held by Custodian hereunder; and(v)upon receipt of Written Instructions from Bank,Custodian will exchange Collateral held hereunder for other securities and/or cash in connection with (A) any conversion privilege, reorganization, recapitalization, redemption in kind, consolidation,tender offer or exchange offer,or(B)any exercise,subscription,purchase or other similar rights. (f) Custodian agrees to file reports with the Comptroller of Public Accounts of the State of Texas (the "Comptroller")regarding the Collateral pledged to secure the Uninsured Deposits of Public Entity hereunder, as and when required by the Comptroller. 3. Events of Default Subject to applicable law,rules and regulations,or regulatory authority and oversight,in the event Bank shall fail to pay Public Entity any amount of the Uninsured Deposits by Public Entity covered by this Agreement in accordance with the terms of such Deposit, or should Bank fail or suspend active operations, the Uninsured Deposits in such Bank shall become due and payable immediately and Public Entity shall have the right to unilatera mand delivery of all the Collateral in the Account by Written Instructions to Custodian and to sell such secur' ' public or private sale. In the event of such sale,Public Entity,after deducting all legal expenses and other co cluding asonable attorneys' fees, from the proceeds of such sale, shall apply the remainder towards any on ore of t ilities of Bank to Public Entity and shall return the surplus,if any,to Bank. 4. Representation and Warranties (a) Representations of Bank. Bank represents and wa which represent at arranties shall be deemed to be continuing,that: (i) this Agreement has ega va tere does not and will not violate any statute or reg n applica to it orceable against Bank in accordance with its terms; (ii) it is the leg ctual ree and clear of all liens and claims, of all the Collateral pledged pu is A nt; (iii) t ' reemen s e by icer of Bank who was authorized by Bank's board of s d wi times be maintained as an official record of Bank; (iv) all al he y Custodian hereunder are eligible to secure Public Entity's sits at Ba r applicable statutes or regulations and the Market Value of the held by an hereunder at all times meet the requirements of such statutes or la or trust company duly authorized to do business in the state where it is , acts, conditions and things required to exist, happen or to be performed on its e t to and in the execution and delivery of this Agreement exist or have happened or ben performed. (b) Represe s of Public Entity. Public Entity hereby represents and warrants,which representations and warranties shall d to be continuing,that: (i) this Agreement has been legally and validly entered into, does not and will not violate any statute or regulation applicable to it and is enforceable against Public Entity in accordance with its terms; (ii) the appointment of Custodian has been duly authorized by Public Entity and this Agreement was executed by an officer of Public Entity duly authorized to do so; (iii) it will not transfer,assign its interests in or the rights with respect to any Collateral pledged pursuant to this Agreement,except as authorized pursuant to Section 3 of the Agreement; (iv) all acts, conditions and things required to exist, happen or to be performed on its part precedent to and in the execution and delivery of this Agreement exist or have happened or have been performed. 5. Concerning Custodian (a) Custodian shall not be liable for any loss or damage,including counsel fees,resulting from its action or omission to act or otherwise,except for any loss or damage arising out of its own negligence or willful misconduct, and shall have no obligation hereunder for any loss or damage,including counsel fees,which are sustained or incurred by reason of any action or inaction by the Book-Entry System or any Depository. In no event shall Custodian be liable to Public Entity,Bank or any third party for special,indirect or consequential damages,or rofits or loss of business, arising in connection with this Agreement. Custodian may,with respect to questions , apply for and obtain the advice and opinion of counsel and shall be fully protected with respect to anything or omitt by it in good faith and conformity with such advice or opinion. Public Entity,to the extent permitt a and agree,jointly and severally, to indemnify Custodian and to hold it harmless against any and all co en amages, liabilities or claims, including reasonable fees and expenses of counsel, which Custodian may incur or w ' h may be asserted against Custodian by reason of or as a result of any action taken or omitted b dian in c tion with operating under this Agreement,except those costs,expenses,damage 'abilities or claims ou a negligence or willful misconduct of Custodian or any of its employees or du ointed agents. nity shall be a continuing obligation of Public Entity and Bank notwithstanding the to on of this Agreem (b) Custodian shall not be responsible for, sides be c an of ollateral received by it for deposit in the Account until Custodian actually rece' nd collect h Co tly or by the final crediting of Custodian's account on the books of the Book-Entry or the a priate De ry. Custodian will be entitled to reverse any credits made on Public Entity's be wher cr have been previously made and the Collateral are not finally collected. (c) Custodian shall have no duties s ilities oever except such duties and responsibilities as are specifically set forth in this ent an co t or o tion shall be implied against Custodian in connection with this Agreement. (d) Public Entity's and B author d officers and, if permitted by law, representatives of the Comptroller,upon reason otice, shall ave access to Custodian's books and records maintained with respect to Public Entity's and Ba ve intere the Account during Custodian's normal business hours. Upon the reasonable request of Pub nh or the troller when applicable law permits, copies of any such books and records shall be provide Custo re sting party's authorized officer at the requesting party's expense. (e n performin der,Custodian may enter into subcontracts,agreements and understandings with third part' including affiliates enever and on such terms and conditions as it deems necessary or appropriate. If any of su ubcontra a or understandings with third parties are for the deposit of Collateral for the benefit of Public a ill qualify as a "permitted institution" pursuant to Chapter 2257 of the Texas Governme e "Tex ub c Funds Collateral Act"), (ii) Custodian shall cause such third party to provide records to Custodian evidenci e deposit of Collateral with such third party,and(iii)records of the third party relating to such Collateral will at a s state the name of Custodian. No such subcontract,agreement or understanding shall discharge Custodia obligations hereunder. (f) Reliance on Pricing Services. If Custodian, as an accommodation to Bank or the Public Entity, agrees to provide information concerning Market Values, Custodian is authorized to utilize any generally recognized pricing information service(including brokers and dealers of securities)in order to provide Market Values hereunder, and Bank and Public Entity agree that Custodian shall not be liable for any loss, damage, expense, liability or claim (including attorneys'fees)incurred as a result of errors or omissions of any such pricing information service,broker or dealer. (g) Force Majeure. Custodian shall not be responsible or liable for any failure or delay in the performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including without limitation, acts of God, earthquakes, fires, floods, wars, civil or military disturbances, sabotage, epidemics, riots, loss or malfunctions of utilities, computer (hardware or software) or communications service,labor disputes,acts of civil or military authority,or governmental,judicial or regulatory action; provided however,that Custodian shall use its best efforts to resume normal performance as soon as practicable under the circumstances. Provided,however,that if Custodian cannot resume normal performance within thirty(30)days of the cessation of such"force majeure"event,in addition to the termination rights set forth in Section 6 of this Agreement, Bank and Public Entity may terminate this Agreement immediately and without early termination penalty, liquidated damages or other penalty. 6. Termination Any of the parties hereto may terminate this Agreement by giving to the oth rties a notice in writing specifying the date of such termination, which shall be the earlier of(i)not less than ys after the date of giving such notice or(ii) the date on which the Deposits are repaid in full. Such notice of affec or terminate Public Entity's security interest in the Collateral in the Account. Upon termination of, Cust shall follow such reasonable Written Instructions of Bank and Public Entity concerning the trans sto Collateral, collateral records and other items. Upon the date set forth in the termination notice, this A all termina except as otherwise provided herein and all obligations of the parties to each other hereunder shal 7. Miscellaneous (a) Public Entity and Bank each agree to furni dia w Certifica stantially in the form of Exhibit A and Exhibit B,respectively, attached hereto ' eve t an nt A zed Person ceases to be an Authorized Person or in the event that any other A ed Perso e appo thorized. Until such new Certificate is received,Custodian shall be fully protecte ng upo tten Ins ns or signatures of the present Authorized Persons. (b) Custodian shall be entitled to any to or Written Instruction actually received by Custodian and reasonably believed by Custodian t d orize delivered. Notwithstanding anything herein to the contrary,it is understood and a that reg ess circu ces,Custodian shall accept and solely act upon Written Instructions. (c) Any Written Instruction her ins ment in writing authorized or required by this Agreement shall be given to Custodian an e sufficient en if sent to Custodian by regular mail to its offices at c/o The o Mel 101 Barcl reet, York, 1 Attention: G llateral Management or at suc er place is y from time to time designate in writing. (d y notice ther instrument in writing authorized or required by this Agreement to be given to Bank shall be sufficiently giv f sent to Bank by regular mail to its offices at [ ip Manager Name,Title] Fros ank [Address] [City,State Zip] [Relationship Manager E-mail] or at such other place as Bank may from time to time designate in writing. (e) Any notice or other instrument in writing, authorized or required by this Agreement to be given to Public Entity shall be sufficiently given if sent to Public Entity by regular mail to its offices at [Contact Name,Title] [Entity Name] [Address] [City,State Zip] [Email] or at such other offices as Public Entity may from time to time designate in writing. (f) In case any provision in or obligation under this Agreement shall alid,ill al or unenforceable in any jurisdiction,the validity,legality and unenforceability of the remaining pr ns or ob ' ns shall not in any way be affected or impaired thereby and if any provision is inapplicable to a on rcumstances, it shall nevertheless remain applicable to all other persons and circumstances. (g) This Agreement may not be amended or modifi in any manner e y agreement executed by all of the parties hereto. (h) This Agreement shall extend to and be bin ' e p hereto,and respective successors and assigns;provided however,that this Agreement shall ass e b arty t the written consent of the other parties. (i) This Agreement shall be cons in a nc the substan ive laws of the State of Texas, without regard to conflicts of laws principles th con ith any dispute arising hereunder, Bank,Public Entity and Custodian hereby consent to the non- uris of a state or federal court situated in the county in the State of Texas in which Public Entity main s cipa Bank,Public Entity and Custodian hereby irrevocably waive,to the fullest exte itted b pli aw, a jection which it may now or hereafter have to the laying of venue of any such u in su urt and any claim that such proceeding brought in such a court has been brought in an i n Bank, lic Entity and Custodian each hereby irrevocably waives any and all rights to trial by jury i legal p ceeding arising out of or relating to this Agreement. 8. Adjudication o olely to tent required or permitted under applicable law governing the operations of the Public Ei (1 ex. Ci c. &Rem Code Ann. §101.001 et. seq. (the Texas Tort Claims Act) and Tex. Loc. Gov't Ann. t. s . (Adjudication of Claims Arising Under Written Contacts with Local Govern Entitie ac y irrevocably agrees not to claim or assert, for itself or its assets, immunity ign or otherw suit,execution,attachment(before or after judgment)or any other legal process arising o this Agreement in ect of such party's obligations hereunder. 9. i ent Code Section 2271.002. As required by Section 2271.002 of the Texas Governme ustodian eb verifies that it does not boycott Israel and will not boycott Israel during the term of this Agreement. For purpo f this Agreement,the phrase"boycott Israel"means refusing to deal with,terminating business activities with, o&jIlpitwise taking any action that is intended to penalize, inflict economic harm on, or limit commercial relation ally with Israel or in an Israeli-controlled territory, but does not include an action made for ordinary business oses. 10. Compliance with Texas Government Code Section 2252.152. Pursuant to Section 2252.152 of the Texas Government Code,Custodian hereby verifies that it is not engaged in active business operations with Sudan,Iran or a foreign terrorist organization. For purposes of this Agreement, the phrase "foreign terrorist organization" means an organization designated as a foreign terrorist organization by the United States secretary of state as authorized by 8 U.S.C. Section 1189. 11. Definitions Whenever used in this Agreement,the following terms shall have the following meanings: (a) "Account"shall mean the custodial account established with Custodian for the benefit of Public Entity as secured party in accordance with this Agreement. (b) "Authorized Person"shall be any officer of Public Entity or Bank,as the case may be,duly authorized to give Oral Instructions or Written Instructions on behalf of Public Entity or Bank, such persons to be designated in a Certificate substantially in the form of Exhibit "A" for Public Entity or Exhibit "B" for Bank attached hereto as such exhibits may be amended from time to time. (c) "Approved Substitution" shall have the meaning set forth in paragraph (e) of Section lof this Agreement. (d) "Book-Entry System"shall mean the Federal Reserve/Treasury B ntry Sys in for receiving and delivering U.S.Government securities. (e) "Business Day"shall mean any day on which Custodian and Bank a r Business a on which the Book-Entry System and/or the Depositories are open for business. (f) "Certificate" shall mean the Certificate of Autho ersons attached xhibit "A" or Exhibit"B". (g) "Comptroller" shall have the meaning s in raph Sect' of this Agreement. (g) "Depository" shall include the Depos rust C any and er securities depository and clearing agency (and their successors and nom' s) reg he Securities and Exchange Commission or otherwise regulated by appropriate federal or st ies a ties depository or clearing agency. (h) "Deposits" shall mean all depos b 'c Ent i ank that are available for all uses generally permitted by Bank to Public Entity fo ally and ally ted fu rider Bank's account agreement or policies. (i) "Market Value"sha , t to an ity held in the Account,the market value of such Security as made available to Custodian nera cognized source selected by Custodian plus,if not reflected in the market value, any acc nterest the , if such source does not make available a market value,the market value shall be as determ' than in i discretion based on information furnished to Custodian by one or more brokers or dealers;p e that,i d in writing by the parties hereto,Bank may provide Custodian with such Market Values. (j ationally ed Statistical Rating Organization" shall mean Moody's, Standard and Poor's, Fitch,Du d Phelps,BankW nd IBCA. It " s mean a state or a political or governmental entity, agency, instrumentality, or subdivisio ate of T i eluding a municipality, an institution of higher education, as defined by Section 61.003, Texas Education C a junior college, a district created under Article XVI, Section 59, of the Texas Constitution,and a public al. (1) "Su to Collateral"shall have the meaning set forth in paragraph b of Section 1 of this Agreement. (m) "Trust Receipt" shall mean evidence of receipt, identification, and recording, including a written or electronically transmitted advice or confirmation of transaction or statement of account. Each advice or confirmation of transaction shall identify the Collateral which is the subject of the transaction and state the Market Value thereof. Statements of account shall identify all Collateral in the Account, the Aggregate Margin Value thereof, and the applicable Collateral Requirement. (n) "Uninsured Deposits" shall mean that portion of Public Entity's Deposits with Bank which exceeds the insurance coverage available from the Federal Deposit Insurance Corporation. (o) "Written Instruction(s)" shall mean written communications actually received by Custodian from an Authorized Person or from a person reasonably believed by Custodian to be an Authorized Person by a computer,telex, telecopier or any other system whereby the receiver of such communications is able to verify by codes or otherwise with a reasonable degree of certainty the identity of the sender of such communication. IN WITNESS WHEREOF,the parties hereto have caused this Agreement to be executed by their respective officers thereunto duly authorized and their respective seals to be hereunto affixed, as of the day and year first above written. [ENTITY NAME] FROST BANK By: By: Title: Title: EW YO ELLON TRUST C Y, Title. EXHIBIT A CERTIFICATE OF AUTHORIZED PERSONS (Public Entity-Written Instructions) The undersigned hereby certifies that he/she is the duly elected and acting ljjjjej of the enti (the "Public Entity"), and further certifies that the following officers or employees of Public Entity have been duly authorized in conformity with Public Entity's f governing board] to deliver Written Instructions to The Bank of New York Mellon Trust Company, N.A. ("Custodian") pursuant to the Third Party Custodian Agreement between Public Entity, Frost Bank("Bank")and Custodian dated and that the signatures appearing opposite the' mes are true and correct: Name Title Si Name Title Si Name Ti ature Name e Signature Name tle Signature Name Title Signature This to supe s erti of authorized individuals you may currently have on file. Name: Title: Date: Frost TREASURY MANAGEMENT SERVICES AGREEMENT This TREASURY MANAGEMENT SERVICES AGREEMENT is executed the day of , (the "Effective Date") by and between Frost Bank (the "Bank"), a Texas state bank, and (the "Customer"), a Government Institution, Tax Identification Number: 1. Treasury Management Services. The Bank offers various T ry Management Services (individually, referred to herein as a"Service"; when one or more, collectively red to rein as the"Services") to its public fund Customers. Enrollment in any individual Services req the c etion of the Treasury Management Services Request (the "Request"). Enrollment in a Servi mplished by obtaining, completing and signing the Request, and submitting it to the Bank in person, thr egular ma' by facsimile. The Customer understands and agrees that the Bank is relying on he information ed b contact person listed on the Request in providing the Services hereunder. For es the Custom receives from the Bank, a new Request is not required. However, the Bank's Tr Managemen ures, Terms and Conditions that govern this Agreement, and the Bank's D ment, as may be amended from time to time, shall govern Bank's provision of the ce n vent ny conflict between the aforementioned agreements, the provisions of the B Deposi sha ank rvices(s) in which the Customer enrolls in 2. Fees. The Customer agrees to pay t accordance with the fee schedule for the appl ervi as defined in the Depository Agreement and Proposal, a copy of which will be provided to the at th e the Customer contracts for such Service(s)- In the event that Customer is subject er 1 of t as ocal Government Code, the Customer must check the box set forth below to direc ange anner in which the Bank collects its fees and associated charges for the Services, an he mer fai s to check the box, then Bank shall continue to collect its fees and associat arges for Services in its usual and customary manner. For a Customer subject to Chapter 113 of th ocal Go ent Code that checks the box set forth below, the Bank will not charge the Customer's D si t, bu alternatively, send the Customer invoices for all fees and other charges due to t e Bank uan of this Agreement. The invoices will be sent to the following address (with the g re e ' cate ow) for prompt handling and payment: Reference: The Customer certifi that it is subject to Chapter 113 of the Texas Local Government Code. 3. Term. The term of this Agreement will be the same as the term of the Depository Agreement between the Bank and the Customer. Please note that the Treasury Management Services Procedures, Terms and Conditions are amended from time to time due to changes in regulations and operating procedures. 4. Entire Agreement. This Treasury Management Services Agreement, the Treasury Management Services Procedures, Terms and Conditions, all Treasury Management Services Requests, all applicable Service fee schedules, the Depository Agreement, and any attachments, schedules and exhibits to any of the foregoing, as well as all items expressly incorporated by reference herein, shall constitute a single agreement (collectively referred to herein as the "Agreement"), and, as such, shall contain all of the terms and conditions Page 1 Jan 2021 which govern the Services, and shall constitute the entire agreement between the parties as relates to the Treasury Management Services offered by the Bank. As it relates to the Services, this Agreement supersedes any prior agreements or representations and may not be contradicted by evidence of prior, contemporaneous or subsequent oral agreements. 5. Modification of Liability Provisions. The following revisions are made to the Treasury Management Services Procedures, Terms and Conditions regarding limitations on liability: (a) Section 25(a), 1st sentence, of the General Provisions is hereby amended and restated as follows (new language underlined): "Generally. To the extent permitted by law, and except for the remedies provided ex ressly herein for breach of the Agreement, Customer agrees that Bank will have no liability whatsoever for any to mage, or claim (collectively, a "Claim") arising out of the performance of or non-performance of any Service ' cordance with the terms of the Agreement, but excluding any claim arising from Bank's negligence, gross negligence or willful misconduct. Ban ties a ponsibilities to Customer are strictly limited to those described in the Agreement, except with respect to ons of the aw which cannot be varied or waived by agreement. (b) Any provision of any Bank Agreement, Schedule or Di re listed in S of this Agreement relating to either Bank's or Customer's liability shall be a d to include th rase "To the fullest extent allowed by law" if such provision does not nt ch quali phrase. 6. Modification of Bank Indemnification Prov s. Any ision ank Agreement, Schedule or Disclosure as listed in Section 4 of this Agree ent r t nk's inde ification of Customer shall be amended include the phrase "To the fullest e How " if such provision does not already contain such qualifying phrase. 7. Modification of Customer In nificat P 'ons. th Customer and Bank agree to exercise good faith and ordinary care in the p it re ve duties and obligations under this Agreement. Any provision of any Bank Agreement, 'sclosu s listed in Section 4 of this Agreement relating to indemnification or defense of Bank an gents y Customer is hereby amended, restated in its entirety, and superseded as follows: "Both Customer and k a er good faith and ordinary care in the performance of their respective s and iga ' this Agreement. To the extent authorized under the Constitu ' laws ate o exas, Customer shall indemnify and hold Bank harmless from liability r tang from the agent acts or omissions of Bank, its agents, officers, directors, employees, succes s and a co ively, the"Bank Indemnitees") pertaining to the activities to be carried out pursua o Agreement; provided, however, that Customer shall not hold any Bank Indemnit less fr claims arising out of the negligence or willful misconduct of any Bank Indemnitee." 8. Mandamus. In n to the other remedies specified in this Agreement, the Bank shall be entitled to a writ of mandamus upon any breach of this Agreement by the Customer to the extent permitted under the Constitution and laws of the State of Texas. 9. Representations. The Customer hereby represents and warrants that, to the extent required by applicable law (including but not limited to any statute, ordinance or charter): (a) the execution, delivery and performance of this Agreement by the Customer are in compliance with any applicable competitive bidding or other contracting requirement(s); and (b) the payment to the Bank of all fees, charges and other expenses according to the terms and conditions of this Agreement has been duly authorized by all necessary action that Customer is required to undertake, including but not limited to the inclusion of amounts for such fees, charges and expenses in the approved budget of the Customer. Page 2 Jan 2021 In consideration of the mutual promises and agreements contained herein, the receipt and sufficiency of which are hereby acknowledged, the Customer agrees to purchase form Bank certain Services, and the Bank agrees to provide the Customer such services, on the terms and conditions stated in this Agreement, as amended form time to time as provided for herein. "CUSTOMER" By: Name: Title: Page 3 Jan 2021 -'- Frost ��► Treasury Management Services PROCEDURES, TERMS AND CONDITIONS BUSINESS Treasury Management Services Procedures, Terms and Conditions https://www.frostbank.com/agreements-disclosures R 10/23 Treasury Connect — Sample Home Page -411'240 Fro St When you can see the big financial picture, you're in a better position to make smart decisions for your organization. Treasury Connect provides 540-day account transaction history, current day reporting and even access to information from non-Frost bank accounts. You can access additional bank reports from Treasury Connect by clicking on the Reporting tab from the top menu. S�,, Name w FTOS[TREASURY CONNECT Home Payments&Transfers Fraud;`Risk.ti'anagemen; P.eperong Administration&Sew ngs Last rLog;p/2012 020 0 2TO PM Add Widget Notifications CDRies vrere recently imported. View ORetuning Payments--lyfailed- View ONew users need your review and approval. View OPayment and Tempkate Background being processed. View ORejected payments need your review. View OPayn—ts await your approval. view OPositive Pay It m(s)need your review View Electronic Positive Pay items have not been loaded yet view AccountSummary yE All Accounts Current DayCash Aecourd Groups Custom Reporting Transaction Search Refresh6a[ances 02/27/2O2011:32AM v Deposit Accounts 'The totals sh=reflect the subset of items displayed in the current view. OpeningLedger Current Available 41or9,420.99 9,576,33 14 weer SeEectfields - Al Accounts Aeraeu*N—b r #.-.MNeme olleNng ledger C.-Mledger CurtaaMmieMe BelrronAsd ' 70010001 MoenA.unt0i101 8,420-57 8,57557 8,575-57 02/2 7/2 020 11:32:30 10010002 MainA—0002 1.00042 1,000.76 1,000-76 02/27/202011:32:30 Mewing 1-2 oft records Display 25 + perpage= Page Oofl 1 v Deposit Accounts `The totals shown re8ect the subset ofitems displayed in the current view. Opening Ledger Current Available 9,420.99 9,576.33 0 P. F1110 I Setectfields - Allkaounts . ACMMNunbr A,eeenit Mame opening ledger Curare tadbu OmAlAwaaEte BaIrlOesAs01 10010001 Man Accouct CWl 21=".57 9,57557 9,575.57 02127,'202011:32:30 10010002 Main Ac mt0002 1 r,in.42 1,000J6 1,DM76 02/271202011:32:30 Viewing 1-2of2 records Display) 25 -Iper page{ Pagel I loll v Loan Accounts The totaL shown refeathe subset ofitems displayed inthecurrentview. Principal Balance Available CommitmentAmount 2,085.41 0.00 14 F' Fat.I Select fields .A1lAaouMs Aut Num-.. Amarra N..- ptirnrpal gad-.. Available A=ummametid hn-.. HtlR'Paprl IDue.-. Ne,Q Pr-MAm-.. Inle,`tA-.. DeilylnL_ I—Ai. 90010001 LOAN 0001 0.00 021,21.2019 62.74 0.01200 273.19 02.127/202011:32:32 Mewing 1-1 d 1 records Display 25 � per page t Page ld 1 Simple Entry Transfer Transfer From T—ferTo Transfer Dare Credit Amount 02/27/2020 2 R(08/22) Account Reconciliation Sample Report 1240-10 Fro St The Account Reconciliation report displays all items posted to an individual account and reflects a summary of all activity for a designated statement period. A B C D E HOLDING CO 01 ITEM RI:CONCILIATION *IR41NE * PAGE NO 1 BANK 001 FROST 13ANK FRIDAY PROCESS DATE 07/06/18 BRANCH 000 STATEM=NT PROCESS-THRU 07/08/18 ACCOUNT FROSTMO RESET CUTOFF DATE 07/08/18 SITE 000 1 C CHECK SPECIAL PAID OR O/S PAID ISSUE C CHECK SPECIAL PAID OR O/S PAID ISSUE D NUMBER ID AMOUNT DATE DATE PAYEE D NUMBER ID AMOUNT DATE DATE PAYEE A 0 0318N1 102.00 070618 TELLER DEPOSI M 1076978 THRU 0001390720 C 0 0362N4 326.11 070618 MISC DEBIT 3 1390721 0366P3 30.00 011911 3 96 0366P3 300.00 091911 M 1390722 THRU 0001951348 M 97 THRU 0000000399 3 1951349 0366P3 15.00 071614 3 400 0366P3 40.00 091911 M 1951350 THRU 0001965440 M 401 THRU 0000003446 3 1965441 0366P3 6.00 060313 3 3447 0366P3 5.00 030717 M 1965442 THRU 0001991261 M 3448 THRU 0000006447 8* 1991262 15.00 030515 3 6448 0366P3 645.00 030613 M 1991263 THRU 0001991264 M 6449 THRU 0000007931 8* 1991265 15.00 030515 3 7932 0366P3 45.75 081216 M 1991266 THRU 0001991293 M 7933 THRU 0000009122 8* 1991294 15.00 031015 3 9123 0187N4 500.00 071112 ACH/BYPASS PO M 1991295 M 9124 THRU 0000016128 8* 1991296 15.00 031015 3 16129 0366P3 50.00 060412 M 1991297 THRU 0001991306 M 16130 THRU 0000090689 8* 1991307 15.00 031015 3 90690 0366P3 20.00 060313 M 1991308 THRU 0001991318 M 90691 THRU 0000113999 8* 1991319 15.00 031015 3 114000 0366P3 100.00 061912 M 1991320 THRU 0001991661 M 114001 THRU 0000190995 8* 1991662 28.44 031315 3 190996 0366P3 15.00 091813 M 1991663 THRU 0001991698 M 190997 THRU 0000198503 8* 1991699 15.00 031715 3 198504 15.00 021115* M 1991700 THRU 0001991855 M 198505 THRU 0000591705 8* 1991856 15.00 031915 3 591706 0366P3 20.00 051716 M 1991857 THRU 0001991858 M 591707 THRU 0000612899 8* 1991859 15.00 031915 3 612900 0366P3 20.00 031014 M 1991860 rl 612901 THRU 0000710419 8* 1991861 15.00 031915 3 710420 0366P3 9.00 062512 M 1991862 M 710421 THRU 0000793560 8* 1991863 15.00 031915 3 793561 0366P3 40.00 061416 M 1991864 THRU 0001992072 M 793562 THRU 0000819021 8* 1992073 15.00 032315 3 819022 0366P3 113.10 122815 M 1992074 THRU 0001992159 M 819023 THRU 0000903456 8* 1992160 15.00 032315 3 903457 0366P3 250.00 051616 8* 1992161 15.00 032315 M 903458 THRU 0000910154 M 1992162 THRU 0001992509 3 910155 0366P3 12.25 040615 8* 1992510 15.00 033015 M 910156 THRU 0000914943 M 1992511 THRU 0001992611 3 914944 0366P3 5.00 021016 8* 1992612 33.00 040115 M 914945 THRU 0000915481 M 1992613 THRU 0001992653 3 915482 0366P3 699.00 120414 8* 1992654 15.00 040115 M 915483 THRU 0000927736 M 1992655 THRU 0001992802 3 927737 0366P3 421.25 021915 8* 1992803 25.00 040215 A. Check Number: Number of the paid check B. Paid or O/S Amount: Paid or outstanding amount C. Paid Date: Date item was paid D. Payee: Person to whom the check was written E. Special ID: Special user code R(08/22) ACH Activity Summary 124 Frost CORPORATE1 -CORPORATE1 Frost CONNECT R3562-1 FROST BANK ACCOUNT NUMBER: OOOOOOOOOxxxxxxxxx SETTLEMENT DATE: 03/14/2018 PAGE 1 CUSTOMER NAME ADDRESS FORT WORTH TEXAS 76107 ENTK*** CONTACT INFO ACH ACTIVITY SUMMARY THIS REPORT DETAILS ALL ACTIVITY THAT RELATES TO ACH TRANSACTIONS THAT WERE ORIGINATED ON YOUR BEHALF. I. ADJUSTMENT ACTIVITY COMPLETED TODAY- THIS SECTION CONFIRMS ALL ADJUSTMENTS COMPLETED TODAY ON YOUR BEHALF. NO ACTIVITY R3562-2 FROST BANK ACCOUNT NUMBER: OOOOOOOOOxxxxxxxxx SETTLEMENT DATE: 03/14/2018 PAGE 2 CUSTOMER NAME ADDRESS FORT WORTH TEXAS 76107 ENTK*** CONTACT INFO ACH ACTIVITY SUMMARY THIS REPORT DETAILS ALL ACTIVITY THAT RELATES TO ACH TRANSACTIONS THAT WERE ORIGINATED ON YOUR BEHALF. II. NOTIFICATION OF CHANGE - THIS SECTION LISTS THE NOTIFICATIONS OF CHANGE RECEIVED FOR ACH ENTRIES ORIGINATED ON YOUR BEHALF. THE ORIGINAL ITEM INFORMATION IS FOLLOWED BY THE CORRECTED DATA. PLEASE MAKE THESE CHANGES TO YOUR RECORDS. NO ACTIVITY R3562-3 FROST BANK ACCOUNT NUMBER: OOOOOOOOOxxxxxxxxx SETTLEMENT DATE: 03/14/2018 PAGE 3 CUSTOMER NAME ADDRESS FORT WORTH TEXAS 76107 ENTK*** CONTACT INFO ACH ACTIVITY SUMMARY THIS REPORT DETAILS ALL ACTIVITY THAT RELATES TO ACH TRANSACTIONS THAT WERE ORIGINATED ON YOUR BEHALF. III. ITEMS RETURNED - THIS REPORT LISTS THE RETURN ITEMS PROCESSED TODAY. THEY WILL BE REFLECTED ON TODAYS SETTLEMENT. -------------------------------------------------------------------------------- FILE REFERENCE EFF DATE COMPANY NAME COMPANY ID ENTRY DESCRIPTION 11111111111 18-03-09 CUSTOMER NAME 1111111111 FUNDING -------------------------------------------------------------------------------- RETURN TRANSIT- INDIVIDUAL NAME/ID ACCOUNT NUMBER/ REASON TC ROUTING AMOUNT OR IAT ACCOUNT NUMBER ORIGINAL TRACE -------------------------------------------------------------------------------- RO1 27 xxxxxxxxx $116.52 NAME xxxxxxxxx xxxxxxxx (114000090000001) R01 -INSUFFICIENT FUNDS - RO1 27 xxxxxxxxx $308.80 NAMENAMENAMENAME xxxxxxxxx xxxxxxxx (114000090000001) R01 -INSUFFICIENT FUNDS - $425.32 DEBITS NUMBER OF DEBITS: 2 NUMBER OF DEBIT PRENOTES: 0 -------------------------------------------------------------------------------- THE RETURNS LISTED ABOVE WERE DEBITED/CREDITED TO YOUR ACCOUNT: TOTAL CREDIT AMOUNT: $.00 TOTAL DEBIT AMOUNT: $1,012.25 R3562-4 FROST BANK ACCOUNT NUMBER: OOOOOOOOOxxxxxxxxx CORPORATEI Confidential User:USER4 Report Generated:03/02/2022 11:31:38 AM Page 1 of 5 1 CORPORATE1 -CORPORATE1 oFYOSt CONNECT SETTLEMENT DATE: 03/14/2018 PAGE 5 CORPORATEI Confidential User:USER4 Report Generated:03/02/2022 11:31:38 AM Page 2 of 5 2 CORPORATE1 -CORPORATE1 o FYOSt CONNECT CUSTOMER NAME ADDRESS FORT WORTH TEXAS 76107 ENTK*** CONTACT INFO ACH ACTIVITY SUMMARY THIS REPORT DETAILS ALL ACTIVITY THAT RELATES TO ACH TRANSACTIONS THAT WERE ORIGINATED ON YOUR BEHALF. IV. ADJUSTMENT ACTIVITY AFFECTING SETTLEMENT TODAY - THIS SECTION LISTS ALL ADJUSTMENTS TO YOUR ORIGINATED ACH ENTRIES THAT AFFECT THE SETTLEMENT TO YOUR ACCOUNT TODAY. NO ACTIVITY R3562-5 FROST BANK ACCOUNT NUMBER: OOOOOOOOOxxxxxxxxx SETTLEMENT DATE: 03/14/2018 PAGE 6 CUSTOMER NAME ADDRESS FORT WORTH TEXAS 76107 ENTK*** CONTACT INFO ACH ACTIVITY SUMMARY THIS REPORT DETAILS ALL ACTIVITY THAT RELATES TO ACH TRANSACTIONS THAT WERE ORIGINATED ON YOUR BEHALF. V. SETTLEMENT RECONCILIATION FOR TODAY - THIS SECTION LISTS THE SETTLEMENT CHARGES TO BE DEBITED/CREDITED TO YOUR ACCOUNT TODAY. FILE COMPANY REFERENCE NAME APPLICATION -------------------------------------------------------------------------------- 99999999999 COMPANYI 999999999 DEBIT AMOUNT CREDIT AMOUNT ORIGINAL FILE/BATCH AMOUNT: $2,374,103.62 $.00 ADJUSTMENT ACTIVITY, DETAILED IN SECTION IV: + $.00 + $.00 SETTLEMENT TO BE DEBITED/CREDITED TO YOUR ACCOUNT TODAY: (EFF / EFF ) $2,374,103.62 $.00 R3562-5 FROST BANK ACCOUNT NUMBER: OOOOOOOOOxxxxxxxxx SETTLEMENT DATE: 03/14/2018 PAGE 7 V. SETTLEMENT RECONCILIATION FOR TODAY - THIS SECTION LISTS THE SETTLEMENT CHARGES TO BE DEBITED/CREDITED TO YOUR ACCOUNT TODAY. FILE COMPANY REFERENCE NAME APPLICATION -------------------------------------------------------------------------------- 99999999999 COMPANYI 999999999 DEBIT AMOUNT CREDIT AMOUNT ORIGINAL FILE/BATCH AMOUNT: $337,548.20 $.00 ADJUSTMENT ACTIVITY, DETAILED IN SECTION IV: + $.00 + $.00 SETTLEMENT TO BE DEBITED/CREDITED TO YOUR ACCOUNT TODAY: (EFF / EFF ) $337,548.20 $.00 FILE COMPANY REFERENCE NAME APPLICATION -------------------------------------------------------------------------------- 99999999999 COMPANYI 999999999 DEBIT AMOUNT CREDIT AMOUNT ORIGINAL FILE/BATCH AMOUNT: $.00 $.00 ADJUSTMENT ACTIVITY, DETAILED IN SECTION IV: + $.00 + $.00 SETTLEMENT TO BE DEBITED/CREDITED TO YOUR ACCOUNT TODAY: (EFF / EFF ) $.00 $.00 FILE COMPANY REFERENCE NAME APPLICATION -------------------------------------------------------------------------------- CORPORATEI Confidential User:USER4 Report Generated:03/02/2022 11:31:38 AM Page 3 of 5 3 CORPORATEI -CORPORATEI Frost CONNECT 99999999999 COMPANYI 999999999 DEBIT AMOUNT CREDIT AMOUNT CORPORATEI Confidential User:USER4 Report Generated:03/02/2022 11:31:38 AM Page 4 of 5 4 CORPORATE1 -CORPORATE1 o FYOSt CONNECT ORIGINAL FILE/BATCH AMOUNT: $.00 $29,722.39 ADJUSTMENT ACTIVITY, DETAILED IN SECTION IV: + $.00 + $.00 SETTLEMENT TO BE DEBITED/CREDITED TO YOUR ACCOUNT TODAY: (EFF / EFF ) $.00 $29,722.39 RETURN ENTRIES SETTLEMENT TO BE DEBITED/CREDITED DEBIT AMOUNT CREDIT AMOUNT TO YOUR ACCOUNT FOR RETURNED ENTRIES LISTED IN SECTION III: $1,012.25 $.00 R3562-6 FROST BANK ACCOUNT NUMBER: OOOOOOOOOxxxxxxxxx SETTLEMENT DATE: 03/14/2018 PAGE 8 CUSTOMER NAME ADDRESS FORT WORTH TEXAS 76107 ENTK*** CONTACT INFO ACH ACTIVITY SUMMARY THIS REPORT DETAILS ALL ACTIVITY THAT RELATES TO ACH TRANSACTIONS THAT WERE ORIGINATED ON YOUR BEHALF. VI. HOLDS ON SETTLEMENT FOR TODAY - THIS SECTION LISTS THE HOLDS FOR IN-TRANSIT AND POTENTIAL RETURN ACTIVITY PLACED AGAINST THE SETTLEMENT POSTED TO YOUR ACCOUNT TODAY. NO ACTIVITY SECTION(S) III, AND V HAVE ACTIVITY. E N D OF S T A T E M E N T CORPORATEI Confidential User:USER4 Report Generated:03/02/2022 11:31:38 AM Page 5 of 5 5 R(08/22) Current-Day Wire .,��� Frost CORPORATE1 -CORPORATEI oFYOSt CONNECT WIRE TRANSFER INTRA-DAY REPORT 03/15/2018 13:01:05 PAGE 1 ACCOUNT : xx xxx1111 REFERENCE NUMBER : IMAD: O111K1QLAO1C111111 DATE/TIME 15-MAR-2018 12:20:49 AMOUNT : (DB) 200,000.00 ---------------------------------------------------------------------- DBT D/xxxxx1111/ CDT A/111111111 ADV:FED DEBIT VAL: 18/03/15 CREDIT VAL: 18/03/15 DEPT:0000000 DEPT:0000000 BANKNAME BANK NAME ATTN: NAME HERE 123 ADDRESS ST PO BOX 0000 CITY NAME TX CITY NAME, TX 70000 COUNTRY OF RESIDENCY: US ***** TOTAL WIRE CREDITS 0 0.00 ***** TOTAL WIRE DEBITS 1 200,000.00 CORPORATEI Confidential User:USER4 Report Generated:03/02/202211:36:11 AM Page 1 of 1 R(08/22) DDA Ledger Sample Report 2411 Frost The DDA Ledger report allows the user to view DDA Ledger Current Day Draw balances from the close of business the night before (including previous day's float). DDA LEDGER CURRENT DAY DRAW Summary of all DDA balances originated daily. ExportData.txt DDA LEDGER 17,134,477.87 CUSTOMER NAME INC DDA FLOAT 325.00 CITY NAME TX 78111-1111 DDA COLLECTED 17,134,152.87 ACCOUNT NUMBER 01 0000000 DATE / TIME: 03/15/18 12.47 CASH LETTER .00 ---------------- FLOAT --------------- CASH LETTER FLOAT .00 CASH LETTER ACCOUNT CASH LETTER COLLECTED .00 TOTAL COLLECTED 17,134,152.87 IMMEDIATE 56,252.00 MISC. CREDITS .00 DAY ONE 1,876.00 325.00 OTHER CREDITS 58,329.76 DAY TWO 201.00 .00 OTHER FLOAT 2,077.00 DAY THREE .00 .00 MISC. DEBITS .00 A OTHER DEBITS 1,025.00 ---- CASH LETTER FLOAT PERCENTAGE - -- NET COLLECTED 17,189,380.63 IMMED DAY ONE DAY TWO DAY THREE RESERVE .00 96.43 3.21 .34 .00 COMP BALANCE 160,516.00 B ------------ MONTH TO DATE ----------- YESTERDAY TODAY C TOTAL NET COLLECTED 17,028,864.63 COLLECTED 18,175,996.28 18,099,520.84 REQ DAILY FOR EXPENSE 25,339,232.43 AVAILABLE 7,163,236.15- 7,239,711.59- �TODAYS AVAILABLE 8,310,367.80- D 1 ACCTS TODAYS DRAW 19,376,119.14- E A. Reserve: This figure is arrived at by multiplying the collected before reserves by 10% B. Total Net Collected: This figure is calculated by subtracting the reserve amount from the collected before reserves C. Required Daily Expenses: Expense figure is based on the highest of the expenses from last night, last month or the last three month average D. Today's Available: This is calculated from today's net collected minus the required daily expenses and the amount is the balance that a bank has to use on this day E. Today's Draw: Amount of funds that bank can use today and still break even for the month R(08/22) Remote Deposit Capture — Sample Report -411".,�1� FYOSt The Daily Deposit Summary report summarizes all items deposited to your accounts by 9 p.m., so you have a longer window to deposit your checks, giving you quicker access to your money. Deposits made before 9 p.m. are processed the same day and are typically available the next business day. Report run on 19/051200912:1.PM EDT Re Frost Pot un by Banker Adorn Guy � � Report Deposit Date 19/05f2009 08:00 PM EDT Daily Deposit Summary Report- Eatons Summary of All Accounts Number of Accounts 2 Number of Deposits: 3 Total of Deposits Submitted: 338.00 Total Number of Debit Items: 7 Total Number of Items: 10 Account Name/Number Number of Deposits Total of Deposits Submitted Number of items Number of Debit Items paper deposiV123456789012 2 193.00 7 5 Eatons bank account Yodeling Dr/5687468763 1 145.00 3 2 Account Name/Number: paper deposbV123456789012 Number of Deposits: 2 Total of Deposits Submitted: 193.00 B Total Number of Debit Items: 5 Total Number of Items: 7 Deposit Item Count Post Amount Credit Amount Adjustment Depositor Location Deposit Date A 0000051 3 166,00 166.00 0,00 sv 19 Yodeling Dr,Guelph,Ontario 1910512009 12:05 PM \ ODD0052 2 27.00 27.00 0.00 sv C 19 Yodeling Dr,Guelph,Ontario D 19/05/2009 12:05 PM Account Name/Number: Eatons bank account Yodeling Dr/5687468763 Number of Deposits: 1 Total of Deposits Submitted: 10.0 Total Number of Debit Items: 2 Total Number of Items: 3 Deposit Item Count Post Amount Credit Amount Adjustment Depositor Location Deposit Date 0000053 _ 145,00 145.00 0.00 sv 19 Yodeling Dr,Guelph,Ontario 19/05/2009 12,05 PM "fid,It Page 1 of 2 A. Account Name/Number: Name of account receiving deposited funds, multiple accounts show on the summary report B. Number of Deposits: Number of deposits C. Location: Multiple locations are indicated on report for each depositing account D. Total Number of Items: Total number of items deposited R(08/22) FEDI 124 Frost CORPORATE1 -CORPORATE1 „„FYOSt CONNECT 05:15:13 AM, Mar 15, 2018 Detailed Remittance Advice Page 1 FROST CUSTOMER --------------------------------- ------------------------------------- ORIGINATOR INFORMATION RECEIVER INFORMATION --------------------------------- ------------------------------------- Company Name COMPANY NAME Company Name : FROST CUSTOMER Identification 1111111111 DFI Account Number: 00000000011111111 Originating DFI 11111111 Receiving DFI ID 114000093 Descriptive Date 180314 ID Number 000000000000000 Settlement Date Mar 15 Transaction Type 22 Eff. Entry Date Mar 15, 18 Automated Demand Deposit Amount : $278,007.62 -------------------------------------------------------------------------------- TRANSACTION DETAILS -------------------------------------------------------------------------------- Discretionary Data: Discretionary Data: Entry Description FROST-C Company Name/ID# : FRST BANK CARD Entry Class Code CCD Addenda Rec. Count: Service Class Code: ACH Entries Mixed Trace Number 01234567891011 Batch Number 0000001 Reference Code Priority 01 -------------------------------------------------------------------------------- ADDENDA RECORD(S) -------------------------------------------------------------------------------- --- Deductions --- Type of Deduction DP Reference Number 0 Date Mar 14, 2018 Amount 00278007.62 Reference Number 000000000 Yes/No Condition or Response Code No Name NAMENAME Reference Number 0 ---------------------------------END OF TRANSACTION----------------------------- CORPORATE1 Confidential User:USER4 Report Generated:03/02/2022 11:34:42 AM Page 1 of 1 R(08/22) Positive Pay File Updates Sample Report .,��� Frost The Positive Pay File Update report provides a list(one per file) of all items you have submitted that are compared against checks presented for payment. This report identifies outstanding issues or voids that you submitted via Frost Connect. This report is updated as checks are submitted and then when they match, the entry comes off the list. ExportData.txt POSITIVE PAY ISSUES/VOIDS 03/15/2018 11:05:39 PAGE 1 ACCOUNT : 01 1111111 TRAM TRAN SERIAL TRAN PAYEE / TYPE DATE NUMBER AMOUNT DESCRIPTION ISSUE 03/15/18 11111 15,000.00 Payee Name LLC ISSUE 03/1S/18 22222 14,749.46 Another Payee Name Inc. TOTAL ISSUES IN A 2 29,749.46 TOTAL VOIDS IN 0 0.00 TOTAL ISSUES OUT B 29,749.46 TOTAL VOIDS OUT 0 0.00 A. Total Issues In: Total number of open issues B. Total Voids In: Total number of open voids C. Total Issues Out: Total dollar amount of open issues D. Total Voids Out: Total dollar amount of open voids -#,END,000000 Page 1 R(08/22) Positive Pay Reject 1240-10 Frost CORPORATE1 -CORPORATEI oFYOSt CONNECT POSITIVE PAY REJ/REVIEW JOURNAL AS OF: 03/12/18 PAGE 1 ACCOUNT : 01 1111111 NAME CUSTOMER NAME CUSTOMER ADDRESS CHECK#/ORIGINATOR ITEM AMOUNT ISSUE AMOUNT REJECT REASON ----------------- ------------ ------------ ------------------------------------ ORIGINATOR 4,259.00 ACH ITEMS NOT ALLOWED ** TOTAL ACH 1 4,259.00 ** TOTAL CHECKS 0 0.00 *** GRAND TOTALS 1 4,259.00 CORPORATEI Confidential User:USER4 Report Generated:03/02/202211:37:39 AM Page 1 of 1 R(08/22) Previous Business Day 240- Fro St Transaction Details List View I Previous Business Day gyTFYDst CONNECT CORPORATEI-CORPORATEI Account Number 10010001 Balances as of 03/02/202211:40:38 Account Name Main Account 0001 Transactions As Of 03/03/2021 11:02:48 Currency USD TODAY'S BALANCES Opening Ledger 8,420.57 Opening Available 8,420.57 Current Ledger 8,575.57 Current Available 8,575.57 One Day Float 0.00 2 or More Days Float 0.00 3 or More Days Float 0.00 Interim Collected 8,575.57 Custom Balance 8 0.00 Custom Balance 9 0.00 TRANSACTION SUMMARY Transaction Type Credits Credit Amount Debits Debit Amount CHECKS PAID 0 0.00 1 9,566.71 LOCKBOX 1 436.11 0 0.00 MONEYTRANSFER 1 9,130.60 0 0.00 All Transactions 2 9,566.71 1 9,566.71 TRANSACTION DETAILS Post Date Transaction Description Amount Bank Reference Customer Reference Transaction Detail 03/01/2022 INCOMING MONEY TRANSFER 9,130.60 174700029 0 INCOMING WIRE REF#001104 ORG ABC CORP. 03/01/2022 CHECK PAID -9,566.71 021003532 5458 03/01/2022 LOCKBOX DEPOSIT 436.11 109540050 0 DALLAS LOCKBOX DEPOSIT FED CHECK CLEARED CORPORATEI Confidential User:USER4 Report Generated:03/02/202211:41:43 AM Page I"I R(08/22) Daily Collateral Report Sample Report , Frost� 1 Securities pledged are placed in safekeeping at the Bank of New York Mellon Trust Company N.A. This enables clients to experience the convenience of viewing, printing or downloading collateral reports electronically over a secure internet connection. The Daily Collateral Report provides a summary and breakdown of all pledged securities along with their CUSIP's, ratings and daily market values. Clients can access their daily collateral report by logging into the site, or they can opt to receive the reports via automatic email either daily, weekly or monthly. Tri-Party Collateral Agreement B BNY Mellon as Tri-Party Custodian C Price Report for 30 Mar 2018 Par Amount Description Source Account Price Market Value(USD) Mkt Value+Intr(USD) Collateral Value(USD) Accr IM Factor Price Factor Cpn Rate Currency Exchange Rate Mdy S&P Filch Security Code Maturity Type Issuer Depository Accrued Interest Margin Margin% 849,417.00 TEXAS ST GO BIDS 111.484000 946.964.05 967.963.52 645.309+02 0.024722 1.000000 5.00000 USD 1.ODDOo0000O 811 Aaa AAA AAA 882723RR2 01-Apr-2044 MUBD 01W20P DTC 20,999.47 322,654.51 150.00% 283,300.00 TEXAS ST GOMOBILITY 116.872000 331,098.38 338,102.18 225,401.45 0.024722 1.000000 5.00000 USD 1.0000000000 811 Aaa AAA AAA 8827237E3 01-Oct-2036 MUBD 01W20P DTC 7,003.81 112,700.73 150.00% 118,750.00 TEXAS ST GO MOBILITY 117.597000 139,646.44 142,582.20 95.054+80 0.024722 1.000000 5.DOD00 USD 1.0000000000 811 Aaa AAA AAA 8827237C7 01.00-2034 MUBD 01 W20P DTC 2,935.76 47,527.40 150.00% 495,616.00 TEXAS ST GOMOBILITY 117.597000 582,829.55 595,082.28 396,721+52 0.024722 1.000000 5.00000 USD 1.0000000000 811 Aaa AAA AAA 8827236W4 01-Oct-2034 MUBD 01W20P DTC 12,252.73 198.360.76 150.00% 777,509.00 TEXAS ST GO MOBILITY 118.052000 917,864.92 937,086.67 624.724.45 0.024722 1.000000 5.00000 USD 1.0000000000 811 Aaa AAA AAA 8827236V6 01-Oct-2033 MUBD 01 W20P DTC 19,221.75 312.362.22 150,00% 325,392.00 DALLAS TEX WTRWKS 8 SWR SYS RE 104.999000 341,658.35 348,093.88 232.062.58 0.019778 1.000000 q 00000 USD 1.0000000000 811 AAA AA, 23542JAW5 01-00-2041 MUBD 02OB60 DTC 6,435.53 116,031.29 150.00% 149,563.00 DALLAS TEX WTRWKS 8 SWR SYS RE 105.987000 158,517.34 161.475.36 107,650.24 0.019778 1.000000 4.00000 USD 1.0000000000 811 AAA AA, 23542JAU9 01-Oct-2035 MUBD 02OBSO DTC 2,958.02 53.825.12 150.00% 415,815.00 CLEAR CREEK TEX INDPT SCH DIST VAR 101.571000 422,347.45 423,872.11 282,581.41 0.003667 1.000000 3.00000 USD 1.0000000000 811 AAA AAA 1845404RO 15-Feb-2032 MUBD OICKJI DTC 1,524.66 141,290.70 150.00% Total 8.677.937.00 9,643.460.91 9.770.507.10 6.513,671.40 127,046.19 3256,835.70 Account: Account Name: Start Date: 26.Oct-2017 End Date: 30-Mar-2020 Repo Repricing Rate: 0.0000% Deal Currency: USD Deal Amount: 6,513,671.27 Unwind Amount: 6,513,671.27 Deal Value->Today: 6,513,671.27 ->Next Business Day: 6,513,671.27 Listed Positions: 24 Listed Securities Par 8,677,937.00 1) Listed Securities Market Value 9,643,460.91 2) +Listed Securities Accrued Interest 127.046.19 3) =Listed Securities Total Value 9,770,507.10 D 4) +Cash Total Pledged 0.00 5) +Unlisted,Margined Securities Value 0.00 6) - Listed Securities Margin Amount 3,256,835.70 7) - Cash Collateral Margin Amount 0.00 8) =Total Securities+Cash Coll Value 6,513.671.40 9) =Total Required Collateral Value 6,513.671.27 - E A. Ratings: Investment grade from the 3 major independent rating agencies indicating credit quality B. CUSIP number: Alphanumeric code used to specifically identify each registered and traded security C. Daily Market Value: Price at which a security can be sold for this day D. Total Market Value of Pledged Collateral: Today's pledge position for this relationship E. Daily Combined Relationship Deposit: Aggregate base amound used to calculate today's pledge position R(08/22) NEX N Gateway ENTERPRISE REPORTING QUICK REFERENCE GUIDE Enterprise Reporting provides NEXEN Gateway users with features like multi-tab access to run and view reports,'When Data is Available'scheduling,and access to reports from multiple BNY Mellon lines of business. OEinterprise ReportsENTERPRISE REPORTING INCLUDES: NEaENCONNECTLINKS � APPS O— Quick multi-tab/tiled access to reports Reporting Standard Reports — Wizard for easy report saving,scheduling and distribution Dashboards Saved Reports — When Data is Available scheduling Reports — Editable or read-only shared reports Q AIIRepoM Cash STANDARD REPORTS MENU Access Enterprise The Standard Reports tab includes your menu (D Re—tIs) Reporting from the NEXEN Gateway M+ F4YODiea[141 � � Albgedllna®hhN Resort Repo'Solu[ians y of reports.Select a report by clicking on the t NewB Enhancetl(Dl PRO ® Aaniveo stalemena saremems Reports Menu report name in the menu grid. A,REp° r• a A-1Rnldi— 1—d"Poe1 i1 F Asael Eackerl Paymen6 S"."Tr-- o cash end caaoayj,) FRO aloe I--5mt—t R'c _Pa'"I.- 0 slslemen P) Fki Pnnw'ram SEARCH NEW Reports MENU HYPERLINKS REPORTS Standard Reports Tab The menu names Search for reports Ali Repons > cas an h dGq t,dy > C-Ir 13) and folder names by Report ID,Report SeamhRw ft shown in the report Name or Folder 0 Recent(24) Report Name F.I&r Rating T L tWetl EDT- menu grid are Name. A,c WInterest Gash 9 M0159:1710 AM breadcrumbhyper- Pill 3 Caah lnwiry Gash *** 1w1R0+59:31:24 AM links thattake you New&Enhanced(D) r� Gu _ _ Report solutions ,t,t,t back to the parent REPORT MENUS Pill F�ten&d Cash Foreeast Gash 101R015 9:31:DO AM menus or folders. Quick Access report ° v'NepDrw4' P Mr Priw Day Exceptions(Gash Inquiry Time Stemp) Report Solutions *** menus(e.g.,Favor— 0 Gaahenncusmaygl) p. Pm;ectea cash Detances cash *** MM0151114s AM ites)make it easier 0 Lash(13) 1 p P.iecte cssh sb—it cash *** 1NInO15930513AM to find your most Glass,tmnsannPsaxyr3, cash W r Pmj *** MENU GRID ectetl aksheel Cash 10f1R015 9 31' 34 AM coP..A,ti°nssna i"`°me(,} 5e cash eati.Kea cash 1NInOI5931 33 AM FEATURES important reports. *** Gas[otly Pvaitions(GMSx1) r 'Jl 1f 5eltletl Cssh t C h *** 10f1RD15931D3AM Grid features The All Reports link o Fa.el9n Ex"hemecu) g you ou access to " a 5enDnihSta+.—it-PaIbyUw Report50hitims *** include Flagging Ircome Antl Cdpoafe Actions)cNsx1) eti+ any report assigned p Positi"4) w a Setikx+cash5[ffienn4-PaiDyiSIN Reports°'Dian' *** Favorite Reports to your User ID. s."ityP Miixn(s) w a Ta[e+OR-GRPro;ecte Cc h�heat ReportsoUiana *** and Report Icons to identify types of reports. TABBED REPORT SCREENS The multi-tabbed Reports interface allows you to not only open,run,edit and save individual reports,but to organize a collection of saved reports into a folder or sub-folder. Report Tabs-you can have seven(7)reports open in Reports not saved have If the report name is too long for the tab, one session.Right and left navigation arrows appear if a carrot(A)symbol next hover your mouse over the tab to see the the report tabs extend out of view. to the tab name. full name of the report. Reports Standard Reports Projected Cash.. d "Unsettled Tra.. % � "Cash and Seek. + View.'Ex port As: ld Drild. v + + 2//VISIT OUR WEBSITE AT https://nexen.bnymetion.com ENTERPRISE REPORTING - SAVING, EDITING, SHARING SAVING A REPORT SHARE READ ONLY OR EDITABLE REPORTS After creating the perfect report by selecting parameters and viewing If you want others at your site to see your created reports or folders of the output,you may want to save it to the Saved Reports screen for reports,you must indicate that they can be shared. Mark your shared future use. reports as"Read Only"or"Editable"for a particular user group. To save a new report: From the Share tab: 1. Click on the�button to the right of the Run button at 1. Select the*Read Only or*Editable radiobutton. the top or bottom of the report's Edit Parameters screen. — With the"Read Only"option,your associates can run and view 1. The Save Report pop-up window appears and activates the Save In the report,but cannot make any changes to it unless they make arrow tab. a"copy"of it. 1. You can save the report to: — With the"Editable"option,other users can edit parameters,add new reports,edit schedules and distribution profiles,and delete — The default"My Reports"folder,which saves the report or rename reports/ folders that you have shared. as an individual report,or — One of your existing report folders(if any),by clicking on that folder,or Q Du Noi Share Read Only a Editable — A newly created IMF'folder(as shown below). SAVE REPORT X sabedak al.hibaie snare 0 Set this as my defauR share settings are l Y a*r"=aam r smrea��Reoo� sanewie °amean: snare ` R,," 2. You can also specify that you always want your saved reports to be o P,e,ae Cas1,6alaoce —oa:a­Ma Ra W15R"1 Yaa o JR,— NTen°aiaAv bole Sa to HDim Yaa shared as"Read Only"or"Editable"for the selected Group o °aaband5eaa tyTrea aa4oae N. by checking the.❑►Set this as my default share settings box. o °aa1,5ialam —l"t,Y.3o ToPaaM Yes All subsequent reports will have this settings as the default. 3 Awe[9evke0 Peymenb. Wben Dela Available Emai to blaiaaer Yes NOTE: You can also create sub-folders within an existing folder. EDIT SAVED REPORT First,create a new folder as shown above.Then,immediately click on The Report tabs display a"Save Successful"message in a beige the�*icon again to create a sub-folder within your newly created banner along the top of the view after successfully saving your report. folder. If you want to create two sub-folders,click on the narrow to The banner includes links to the report's Schedule,Distribution,and/ go back to the original folder,and then repeat the process of creating or Share dialogs to edit existing settings in those dialogs.Or,if you did a sub-folder. not include a Schedule,Distribution or Share indicator for your report, the banner includes"Add"links to add those features to your report. ACTIVATE THE SCHEDULE,DISTRIBUTE AND SHARE DIALOGS During the Save process,you can also setup a Schedule for your Reports report,create a Distribution profile,and Share the report with others. Pra;a ed Cash.. 1. Click on the�button at the bottom of the Save Report Vii a WftA.: hl Dfid R window. My Repens ✓ Save Successful l Schedule:Daily-MON,TU... Dj5hd]UhOn:Regular Email Sharing:Read Only 1. This not only saves your report as an individual report or into the TUC FirA Pre. M� CaA "o..6oauy-M77,nE,h3�,TMu,F IVlhen�a�IS Aaalla le selected folder,but it also activates the Schedule,Distribute and Share dialogs within the Save Report window. TIP: If you do not want to create a Schedule for your report/folder, TIP: After a successful save,you can also make modifications to the you can simply jump ahead to the Distribute or Share screens by report's parameters by clicking on the button. clicking on the Distribute or Share tabs in the Save Report window. SAVE REPORT 0 .1. �0 M ibuh C Share 3//VISIT OUR WEBSITE AT https://nexen.bnymetion.com ENTERPRISE REPORTING - SAVED REPORTS SAVED REPORTS SCREEN When you begin to create and save reports,the Saved Reports screen becomes your`workspace'from which you can manage those saved reports/folders. The Saved Reports tab presents information about your saved reports in a grid(table)format, allowing you to see at the same time reports that you own and reports created and shared by other users. SEARCH SAVED REPORTS ACTION BUTTONS CUSTOMIZE COLUMNS Search for saved reports by Click on the®button to refresh the information on the The columns of information on the screen Folder Name,Report Name, screen and the status of all saved reports or folders. can be re-ordered or removed from view to Distribution Profile,Sharing Click on the PI-1 I icon to Pause all report schedules. meet your specific needs.You can also set Group,Dates or in All Columns. Click the icon again to Resume the schedules. default Share options. Reports 9 New Saved Reports Tab All Reports(21) Search Reports 9 ®0 Hama Action Status Created By Schedule Ht Distribution Sharing Last Updated EDT All Reparts(21] - P Statement Reports Action. Success John 5mith When Data Av... Emai to Manager Do Not Share 9y66R01511:44:25 AM Q RepGrls(6] �Cash and Security Trensactions SiRe 5] Action, Running Juhn Smith When Data A. Save to H Drive Ediable-TIM... RBWG1511.43.42 AM Q S Repo T.N Reclaims Action� Success John Smith Add Add Do Not Share 9111:39:50 AM Select Dser i Cash Balances Action- Success John Smith When Data Av... Seclre Emai tc Cash... Do Not Share 9li01201511:3425 AM SNOW FilterDaily Reports Actionw Success John Smith Cne Tme 92... Emai to Custody Man... Read Ody-TL.. MM0151129.49 AM TriParty Coll Moml-Public Deposits Action w Sun— John 5mith Custom at 7:DD To Pnnter Do Not Share WigR0151126:05 AM Price Report Action w Success John Smith Add Add Do Not Share 9,3M01592240 AM llnci Trades Acti n, Running John Smith When Data Av... Regular Email Edilable-TIM... 9R9R0153AO:30 PM Account Balances Acti n, Success betty Johnsen When Data A- Secur Email Read Ddy-TI._ W11=0154:00:05 PM SAVED REPORTS MENUS ACTION MENU LINKTO DETAILS Stags The"My Reports"menu gives you access Click on the Action Menu to Click on links to open the Schedule dialog,the to any saved report that you own. The perform operations at the Distribution Profile,and the Share dialog for a Running "Shared Reports"menu holds the saved Folder or Report level(e.g., particular report/folder. Click on any Status link Failed reports owned and shared by your Edit Parameters,Run and (e.g.,Success,Failed,Running)to view the Report associates that you elected to view when Distribute,Rename or Delete). Status dialog,which indicates the execution Sucre you clicked on the Select User link. and distribution status of your reports. ACTION MENUS CUSTOMIZE THE SAVED REPORTS SCREEN Once a report or a folder of reports is created and saved,you From the Saved Reports 0 Customize dialog columns of have more options exposed to you. information on the screen can be re-ordered or removed from view to meet your specific needs.You can also set default Share options. There are a number of Aesop ActionsDe you can take on each Once you make preference selections,they are saved under your report or folder(e.g.,Copy,Rename,Delete). permanent id and will be used for each successive login. All Reports]21y Customize x Name Action Slabs Created By Schedule Default Share Sedings �S[e[dmerrt Reports Acfion. Running John Smilh When Data Ar_ 16 Cash and Security Transactions Action. Run Smilh When Data Av.. Do Not Share @ Read Only Q Edhable R—antl D.tfilte Tax Reclaims Action Smnh Add Dopy To It cash 9alancds Action. Move ro Smnh when Data A. MANAGE COLUMNS Daily ldepods Action. Remove Smnh one Tme at 2... r3 cast statement Action. Rename smnh caslam at 7:013 Available Columns Selected Columns Fi Dnsetildd Trades Action Add Report Smnh Add Client Alias Lreat,,6y Asset backed Payments Action Run antl Export all to PDF Smnh When Dula A-- Modified 6y ® SYaWs Caet W'd ieet Action Run antl Export sll to Escel Smnh Add Lael Updated! Dietnbulion Created Date sharing 0 Last Output — Folder Action Menu-This menu contains options for the folder level,such as adding additional reports,or renaming the folder. — Report Action Menu-This menu contains options for individual reports,such as editing report parameters,copying �apce, the report,or removing the report. For more information about Enterprise Reporting,contact Help Client Support:The Americas:1-855-284-9065; EMEA(Europe,Middle East&Africa):+44(0)207-964-6161;Asia Pacific:+800-2265-6369;Email:CTDS_Connect_Help@bnymellon.com bnymellonxom This publication,which maybe considered advertising,is provided with the understanding that it is for informational purposes only and does not constitute the rendering of legal,tax or accounting advice or other professional advice by The Bank of New York Mellon Corporation or its affiliates("BNYM").Any discussion of tax matters contained in this publication is not intended or written to be used,and cannot be used,for the purpose of avoiding penalties under the Internal Revenue Code or promoting,marketing or recommending to another party any transaction or matter.This material may not be reproduced or disseminated in any form without the express written permission of BNYM.BNYM does not guarantee the accuracy of any information contained herein and cannot be held liable for any errors in or reliance upon this information.Prior results do not guarantee a similar outcome.This is not an offer or solicitation to buy or sell any financial product or to participate in any particular strategy. BNY Mellon is a corporate brand and registered mark of The Bank of New York Mellon Corporation and may also be used as a generic term to reference the corporation as a whole or its various subsidiaries.Products and services may be provided by various subsidiaries and joint ventures of The Bank of New York Mellon Corporation,which may include The Bank of New York Mellon,a banking corporation organized and existing pursuant to the laws of the State of New York and operating through its branch at One Canada Square, London E14 5AL,England.Registered in England and Wales with FC005522 and BR000818 and authorized and regulated in the UK by the Financial Services Authority. ©2015 The Bank of New York Mellon Corporation.All rights reserved. 10/2015 BNY MELLON Invested "FrFrost TAB H SAMPLE STATEMENTS BANK STATEMENT ,,,,;=���% Frost S7ATrmWr I39= MF 31-= DACE 1 C-ilzrobER NAME SAMP:X ACCOUNT 123 YC6RY StROOr CI7Y, Tx 77777 PUELIC Ymm c-m^r -- . ACCEWT MD. BALANCE 21A17TZI 11 �III11.1 7 4 WITMWAUNC'OT BALANCE 7EIS 9 ATHMPrT 1 -06 ,7 55 355.7-0 DATE rR6NSAiTIM AW)UNT I DATE TRANSACTION ANDMOT 1 HH-0I DEPOOrT 171-3,794.00 I Not 65 DELOS77 L00,354.46 KH-12 DEPOSIT 330.24 I NFt1'. DEF0527 994.66 KH-22 D30Ci9IT 10,959.33 1 DATE A1n9NT TRANSACTION DESCP-=IVN KH-33 425,000.00 WIRE TRA]IMR FROST EkNx BOM CDT KH-33 1133.17 ACE 2PPOSIT TEXAS C4�TMLIL 3NV-lLLMdTS KH-_2 650.00 ACE 3FPCSIT EDD TROA3 303 HrSC PAY Hm--3 1,382,343.00 WME TRANSFER FROST BANE RFRF IN KM-22 L573.93 ACS IFDOSIT TEXAS Cfl MML.R INV-DA331r5 KH-3_ 458.31 rNMR57 PAID ---- ---------- CEECR9 PAID ---------- DATE i71PrCR MOM" I DATE CIMCR AMOCNT I DATZ CHOCK AWDUNT 1 1 48F03 2799 252.66 1 M-12 2143 • 937.25 1 N*-22 2655 • 2,9110.26 KW-03 2900 + 252.66 1 Mm-15 2051 * 1,914.04 I MiF22 2659 * 643.12 KH-05 2020 + 624.27 1 M-15 2154 * 2,376.01 1 N*-26 2670 * 2,453.94 A SNEAK IN CH6Cd IIDHBER SECmwm CUM WITEGRAWA:9VD05BI79 I-ATE AMOUNT TRkN9AC7DCN :69E332D71M 14-01 387,008.£3 lase 309IT 14F05 2,3".31 WIRE TRANSFER FROST FA77R WrRF OUT 14F08 5L,39fi.13 WIRE TRANSFER FROST FA77R wrRF Our 48-12 107,072.Da C3I ACCCCW TRANSPER TRANm-ERREn 70 ACCr 44*094# KH-15 3,6D4.D0 WIRE TRANSFER FROST ELNIK vrRF Our 14F15 1D1.D0 RETURN ITFII F0-19 29.11 IePOS17 LCIREMON KH-22 1,29L,364.30 Ace 3FSIr RAM= -SETTLEWH7 ---- -------- DAI CY SAjANCS ------------------- DARE BRIAUM I DATE BALANCE I DATE BALALNn I I Mi-30 210,361.33 1 MiF09 jL70,fi52.24 I H*-22 15s,3161.37 Mi-01 56.70 I Mtl@ 363,913.05 I MF26 152,W7.43 M1-03 424,551.38 I MF15 1,736,2fis.00 I MF31 463,365.74 Mi-05 521,93S.2fi I MFL9• 1,736,23s.99 I MEMBER FDIC R 11/23 VERIFICATION STATEMENT as of 05/31/2014' FROST BANK 100 WEST HOUSTON STREET Sales Representative: Olga P.Aguilar SAN ANTONIO,TX 78205 40 Frost Account No: 2 SAMPLE BANK PO BOX 1234 SAN ANTONIO, TX 78123 Customer Number: 2 Custody Holdings for Currency USD Page 1 Customer Name: SAMPLE BANK As of 05/31/2014 Security Acquired Par/Shares Description Principal Cost Receipt Original Face Rate, Maturity Market Value Date Priced 014464HF1 05/30/2003 5,000,000.00 ALEDO TEX INDPT SCH DIST 4,499,990.00 198001565 0 NON-CALLABLE BANK QUALIFIED 4,751,850.00 11/02/2011 DI, 02/15/2015 Pledged (005) As of 04/14/2010 500,000.00 CITY OF HONDO 3133MPUR5 05/28/2003 500,000.00 FHLB NOTE 510,468.75 198001566 0 6.193, 07/30/2015 500,000.00 11/02/2011 31390MKS2 05/27/2003 3,482,797.85 FNMA 15 YEAR FIXED 3,552,902.88 198001568 0 95,000,000.00 POOL 650205 3,763,054.24 11/02/2011 5.00, 01/01/2018 36181AWK4 06/17/2013 979,268.61 GNMA I 30 YEAR FIXED 998,853.98 218000371 102 1,000,000.00 POOL AE6950 989,155.69 05/30/2014 3.00, 06/15/2043 542325AL9 05/30/2003 105,000.00 LONE STAR TEXAS AIRPORT IMPT 107,100.00 198001563 0 AUTH ADJ-FAC-AMERICAN AIRLINES 107,100.00 03/20/2013 9.125, 12/01/2015 786681FSO 05/30/2003 250,000.00 SAGEMEADOW UTIL DIST TEX 250,859.38 198001564 0 GEN OBLIG UNLTD 250,262.50 11/02/2011 4.25, 02/01/2017 786681FSO 07/08/2009 100,000.00 SAGEMEADOW UTIL DIST TEX 99,998.00 218000052 0 GEN OBLIG UNLTD 100,105.00 11/02/2011 4.25, 02/01/2017 786681FSO 07/08/2009 10,000.00 SAGEMEADOW UTIL DIST TEX 10,000.00 218000055 0 GEN OBLIG UNLTD 10,010.50 11/02/2011 4.25, 02/01/2017 Total USD Par 10,427,066.46 Total USD Cost 10,030,172.99 Total USD Original Face 101,965,000.00 Total USD Market Value 10,471,537.93 Pledged USD Par 500,000.00 Pledged USD Orig Face 500,000.00 LAST Page VERIFICATION STATEMENT as of 05/31/2014' SAMPLE BANK Sales Representative: Olga P.Aguilar PO BOX 1234 SAN ANTONIO,TX 78123 Account No: 2-20099 SUBCUSTOMER 1 100 WEST HOUSTON ST SAN ANTONIO, TX 78205 Customer Number: 2-20099 Custody Holdings for Currency USD Page 1 Customer Name: SUBCUSTOMER 1 As of 05/31/2014 Security Acquired Par/Shares Description Principal Cost Receipt Original Face Rate, Maturity Market Value Date Priced 034825SS9 12/01/2010 100,000.00 ANGLETON INDPT SCH DIST 105,937.50 218000217 0 REFUNDING-SER A 106,717.00 11/02/2011 3.00, 02/15/2015 Held For Tony Parker 3128X77G3 06/09/2009 100,000.00 FHLMC NOTE 100,000.00 218000030 0 4.25, 12/12/2018 100,361.50 11/02/2011 Total USD Par 200,000.00 Total USD Cost 205,937.50 Total USD Original Face 200,000.00 Total USD Market Value 207,078.50 LAST Page Frost 640 Taylor Street, Suite 1000 1 Fort Worth I Texas 1 76102 (817) 420-5108 1 www.frostbank.com Primary Responses Success:All data is valid! Numeric Text Bid/NoM if Nnnpl � ecision # Monthly Activity Item Information(N/A Monthly Fee Checking Services Success:All values provided Bid #1-1 Account Maintenance 5 $23.00 N/A $115.00 Success:All values provided Bid #1-2 Credits Posted 100 $1.00 N/A $100.00 Success:All values provided Bid #1-3 ACH Transactions 550 $0.20 N/A $110.00 Success:All values provided Bid #1-4 Deposited Items 10 $0.20 N/A $2.00 Success:All values provided Bid #1-5 Image Cash Letter(ICL)Deposited Items 680 $0.04 N/A $27.20 Success:All values provided Bid #1-6 Special Signature Requirement 2 $15.00 N/A $30.00 Success:All values provided Bid #1-7 Special Signature Requirement Items 45 $0.50 N/A $22.50 Success:All values provided Bid #1-8 Return Items 1 $10.00 N/A $10.00 Not Bidding No Bid #1-9 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #1-10 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #1-11 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $418.70 Lockbox Receivables Management Services Success:All values provided jor#2-1 Credit Posted-Lockbox 10 $1.00 N/A $10.00 Success:All values provided Bid #2-2 Data Transmission 1 $175.00 N/A $175.00 Success:All values provided Bid #2-3 Additional Item Available From Vendor-Please 1 $0.47 olesale Unprocess+ $0.47 Describe in Additional Information Section Success:All values provided Bid #2-4 Additional Item Available From Vendor-Please 1 $0.08 Return Envelope $0.08 Describe in Additional Information Section Success:All values provided Bid #2-5 Additional Item Available From Vendor-Please 1 $0.25 Special Handling $0.25 Describe in Additional Information Section r Basket Tot $185.80 Wholesale Lockbox Services Success:All values provided Bid #3-1 Wholesale Monthly Maintenance 1 $300.00 N/A $300.00 Success:All values provided Bid #3-2 Wholesale Items 10 $0.58 N/A $5.80 Success:All values provided Bid #3-3 Lockbox Image Capture Non-Financial 15 $0.11 N/A $1.65 Success:All values provided Bid #3-4 Wholesale Image Delivery-Internet 1 $200.00 N/A $200.00 Success:All values provided Bid #3-5 Wholesale Image Capture 30 $0.11 N/A $3.30 Success:All values provided Bid #3-6 Wholesale Image Archive 50 $0.04 NA $2.00 Success:All values provided Bid #3-7 Additional Item Available From Vendor-Please 1 $0.03 ata Entry-Keystrol $0.03 Describe in Additional Information Section Success:All values provided Bid #3-8 Additional Item Available From Vendor-Please 1 $0.25 Online Exceptions $0.25 Describe in Additional Information Section Not Bidding No Bid #3-9 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section IMF- $513.03 Vault Services Success:All values provided Bid #4-1 Currency Processing Per 1000 55 $1.00 N/A $55.00 Success:All values provided Bid #4-2 Cash Processing -Deposit Total 15 $1.00 N/A $15.00 Not Bidding No Bid #4-3 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #44 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #4-5 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $70.00 Account Reconciliation Success:All values provided Bid #5-1 Full Account Reconciliation Items 150 $0.07 N/A $10.50 Success:All values provided Bid #5-2 Additional Item Available From Vendor-Please 1 $75.00 Full Reconcilliation $75.00 Describe in Additional Information Section Not Bidding No Bid #5-3 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #54 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total 9 $85.50 Positive Pay Services Success:All values provided Bid #6-1 Positive Pay 33 $65.00 N/A $2,145.00 Success:All values provided Bid #6-2 Positive Pay Paid Reject Items 1 $20.00 N/A $20.00 Not Bidding No Bid #6-3 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #6-4 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #6-5 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $2,165.00 ACH Origination Services Success:All values provided Bid #7-1 ACH Payments 1 $30.00 N/A $30.00 Success:All values provided Bid #7-2 ACH Origination Items 5050 $0.17 N/A $858.50 Success:All values provided Bid #7-3 Notification of Change 12 $5.00 N/A $60.00 Success:All values provided Bid #74 Additional Item Available From Vendor-Please 1 $1.00 ame Day ACH Iten $1.00 Describe in Additional Information Section Success:All values provided Bid #7-5 Additional Item Available From Vendor-Please 1 $6.00 Return Item ACH $6.00 Describe in Additional Information Section Not Bidding No Bid #7-6 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $955.50 Wire Transfer Services Success:All values provided Bid #8-1 Incoming Wire Transfers 5 $15.00 N/A $75.00 Success:All values provided Bid #8-2 Online Banking Wire Transfers 9 $15.00 N/A $135.00 Success:All values provided Bid #8-3 Wire Transfer Statement 7 $5.00 N/A $35.00 Not Bidding No Bid #8-4 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #8-5 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #8-6 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $245.00 Commercial Online Banking Services Success:All values provided Bid #9-1 Online Reporting Access 1 $75.00 N/A $75.00 Success:All values provided Bid #9-2 Online Reporting Accounts 6 $25.00 N/A $150.00 Success:All values provided Bid #9-3 Previous Day Items 620 $0.25 N/A $155.00 Success:All values provided Bid #9-4 Return Item Image Access 1 $0.00 N/A $0.00 Success:All values provided Bid #9-5 Financial Electronic Data Interchange(EDI)Items 120 $0.00 N/A $0.00 Not Bidding No Bid #9-6 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #9-7 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #9-8 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $380.00 Image Archive Services Success:All values provided Bid #10-1 Image Archive File 1 $25.00 N/A $25.00 Success:All values provided Bid #10-2 Image Archive Items 200 $0.05 N/A $10.00 Not Bidding No Bid #10-3 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #10-4 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #10-5 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $35.00 Zero Balance Account (ZBA) Services Success:All values provided Bid #11-1 Zero Balance Accounting Transfers 2 $0.00 N/A $0.00 Not Bidding No Bid #11-2 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #11-3 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #11-4 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $0.00 Special Services Success:All values provided Bid #12-1 BAI2 Reporting 1 $50.00 N/A $50.00 Not Bidding No Bid #12-2 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #12-3 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #12-4 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total 9 $50.00 Miscellaneous Success:All values provided Bid #13-1 Tamper Evident Bank Deposit Bags 1 $0.00 N/A $0.00 Not Bidding No Bid #13-2 Deposit Slips Printed 1 - Success:All values provided Bid #13-3 Collateral Fee(Per$1 mm) 1 $0.00 N/A $0.00 Success:All values provided Bid #13-4 FDIC Insurance(Per$1mm) 1 $0.00 jer balance per$1, $0.00 Success:All values provided Bid #13-5 Audit Confirmations per request 1 $0.00 N/A $0.00 Endorsement Stamps(Initial Set-Up,then as Success:All values provided Bid #13-6 1 $0.00 N/A $0.00 needed) Not Bidding No Bid #13-7 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding NO Bid #13-8 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding NO Bid #13-9 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $0.00 Investment/Custody Services Success:All values provided Bid #14-1 Custody—Safekeeping Online 1 $40.00 N/A $40.00 Success:All values provided Bid #14-2 Custody—Fixed Income Receipts 1 $0.60 N/A $0.60 Success:All values provided Bid #14-3 Custody—Assets Per$10 Million 1 $0.10 .10 PHYS/.035 BE $0.10 Success:All values provided Bid #14-4 Custody—Monthly Maintenance 1 $10.00 N/A $10.00 Success:All values provided Bid #14-5 Custody—Interest Payments 1 $1.00 N/A $1.00 Success:All values provided Bid #14-6 Clearance—Federal Non-Asset Backed 1 $20.00 N/A $20.00 Security/Mortgage Backed Security Success:All values provided Bid #14-7 Clearance—Bank of New York Non-Asset Backed 1 $30.00 N/A $30.00 Security/Mortgage Backed Security Success:All values provided Bid #14-8 Custody— Maturity Payments 1 $10.00 N/A $10.00 Success:All values provided Bid #14-9 Additional Item Available From Vendor-Please 1 $0.00 aping fee schedule $0.00 Describe in Additional Information Section Not Bidding No Bid #14-10 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Not Bidding No Bid #14-11 Additional Item Available From Vendor-Please 1 Describe in Additional Information Section Basket Total $111.70 Controlled Disbursement Services Success:All values provided Bid #15-1 Controlled Disbursement Services 1 $120.00 N/A $120.00 w Basket Total $120.00 ACH Fraud Prevention Services Success:All values provided Bid #16-1 ACH Block or Filter 3 $20.00 N/A $60.00 I Basket'41 $60.00 Remote Deposit Capture Services Success:All values provided Bid #17-1 Monthly Maintenance Single Feed Scanner 1 $150.00 N/A $150.00 Success:All values provided Bid #17-2 Credits Posted-RDC 25 $0.35 N/A $8.75 Success:All values provided Bid #17-3 RDC Information Reporting Items 150 $0.00 N/A $0.00 Basket Total $158.75 Additional Services Not Identified Elsewhere Success:All values provided Bid #18-1 Additional Services 1 $0.00 Commercial Card $0.00 Success:All values provided Bid #18-2 Additional Services 1 $550.00 ntegrated Payable: $550.00 Success:All values provided Bid #18-3 Additional Services 1 $4.50 rint and Mail Checl $4.50 Success:All values provided Bid #18-4 Additional Services 1 $0.00 ed Fee Schedule fc $0.00 Basket Total $554.50 Grand Total $6,106.48 CITY OF SOUTHLAKE DEPARTMENT: Finance BID TABULATION FORM PROPOSAL DUE: 5/15/2026 RFP #: RFP2601B20ONB260009 Form Prepared By: Tim Slifka Name of Vendor Date Prepared: 5-28-2026 First Financial Bank Frost Bank Texas Capital Bank Texas Regional Bank Texas Security Bank Contact Name: Carley Dyck Jordan Whitfield Todd Nordeen Alex Meade Shon Cass VetHUB Search-No Contact Number: 682-703-6459 817-420-5070 214-734-2388 956-455-1934 469-398-4805 VetHUB's Identified. 2025 W.Southlake 2102 E. State Hwy.114- 151 W.Southlake Blvd. 111 W.Houston Street 1538 Southlake Blvd. Blvd.Southlake,Texas STE.109 Southlake,Texas Physical Address: Southlake,Texas 76092 SanAntonio,Texas 78205 Southlake,Texas 76092 76092 76092 ITEM Description: NON-RESPONSIVE Item Checking Services #1-1 Account Maintenance $ 100.00 $ 115.00 $ 50.00 $ 125.00 #1-2 Credits Posted $ 50.00 $ 100.00 $ 20.00 $ 15.00 #1-3 ACH Transactions $ 82.50 $ 110.00 $ 55.00 $ 82.50 #1-4 Deposited Items $ 1.50 $ 2.00 $ 0.80 $ 2.00 #1-5 Image Cash Letter (ICL) Deposited Items $ 18.36 $ 27.20 $ 68.00 $ 136.00 NO BID NO BID #1-6 Special Signature Requirement $ - $ 30.00 NO BID NO BID #1-7 Special Signature Requirement Items $ - $ 22.50 #1-8 Return Items $ 12.00 $ 10.00 $ 8.00 $ 20.00 Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #1-9 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #1-10 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #1-11 in Additional Information Section Lockbox Receivables Management Services #2-1 Credit Posted-Lockbox $ 0.54 $ 10.00 $ 3.50 $ 3.50 Per Item #2-2 Data Transmission $ 5.00 $ 175.00 $ 225.00 $ - See below Additional Item Available From Vendor-Please Describe NO BID NO BID #2-3 in Additional Information Section $ 0.47 $ 200.00 Wholesale Unprocessable One-time set up fee Additional Item Available From Vendor-Please Describe NO BID NO BID #24 in Additional Information Section $ 0.08 $ 1,200.00 Return Envelope Monthly Service Fee$100 per month Additional Item Available From Vendor-Please Describe NO BID NO BID #2-5 in Additional Information Section $ 0.25 Special Handling Wholesale Lockbox Services #3-1 Wholesale Monthly Maintenance $ 150.00 $ 300.00 $ 125.00 $ - #3-2 Wholesale Items $ 5.40 $ 5.80 $ 3.50 $ 5.50 Includes 1 check,1 document,and 1 keyed filled. #3-3 Lockbox Image Capture Non-Financial $ 5.25 $ 1.65 $ 15.00 $ 5.25 #34 Wholesale Image Delivery-Internet $ 60.00 $ 200.00 $ 100.00 $ - Included in monthly min below. #3-5 Wholesale Image Capture $ 4.50 $ 3.30 $ 1.50 $ 4.50 #3-6 Wholesale Image Archive $ 2.50 $ 2.00 $ - $ - 2 year archived included in monthly min below. Additional Item Available From Vendor - Please Describe NO BID NO BID #3-7 in Additional Information Section $ 0.03 $ 3,600.00 Lockbox min monthly fee Data Entry-Keystroke without AR output.$300 per month Additional Item Available From Vendor - Please Describe NO BID NO BID #3-8 in Additional Information Section $ 0.25 $ 6,600.00 Lockbox$550 min Online Exceptions monthly fee with AR output. Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #3-9 in Additional Information Section Vault Services #4-1 Currency Processing Per 1000 $ 82.50 $ 55.00 $ 55.00 $ 82.50 #4-2 Cash Processing-Deposit Total $ 6.00 $ 15.00 $ 3.00 $ - Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #4-3 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #44 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #4-5 in Additional Information Section Account Reconciliation #5-1 Full Account Reconciliation Items $ - $ 10.50 $ - $ No fee if client pulls recon reports from online banking. Additional Item Available From Vendor - Please Describe NO BID NO BID #5-2 in Additional Information Section $ 75.00 $ 1,500.00 Full Reconcilliation $125 per month for automated recon via SFTP Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #5-3 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #54 in Additional Information Section Positive Pay Services #6-1 Positive Pay $ - $ 2,145.00 $ 990.00 $ 8.25 #6-2 Positive Pay Paid Reject Items $ 2.00 $ 20.00 $ 8.00 $ - Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID #6-3 in Additional Information Section $ 600.00 Per account per month (Total represents one account) Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #6-4 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #6-5 in Additional Information Section ACH Origination Services #7-1 ACH Payments $ - $ 30.00 $ 10.00 $ 25.00 Included in Business Dual Control Online Banking #7-2 ACH Origination Items $ 606.00 $ 858.50 $ 505.00 $ 757.50 #7-3 Notification of Change $ 36.00 $ 60.00 $ 24.00 $ - Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID #7-4 in Additional Information Section $ 1.00 Same Day ACH Items Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID #7-5 in Additional Information Section $ 6.00 Return Item ACH Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #7-6 in Additional Information Section Wire Transfer Services #8-1 Incoming Wire Transfers $ 75.00 $ 75.00 $ 50.00 $ 60.00 #8-2 Online Banking Wire Transfers $ 135.00 $ 135.00 $ 135.00 $ 135.00 Domestic #8-3 Wire Transfer Statement $ - $ 35.00 $ - $ 35.00 Request for Manual Confirmation Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #84 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #8-5 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #8-6 in Additional Information Section Commercial Online Banking Services #9-1 Online Reporting Access $ 65.00 $ 75.00 $ - $ 10.00 Includes ACH Origination, Wire Transfers,Positive Pay, and other online reporting products. #9-2 Online Reporting Accounts $ - $ 150.00 $ - $ 90.00 #9-3 Previous Day Items $ - $ 155.00 $ - $ - #94 Return Item Image Access $ - $ - $ - $ - #9-5 Financial Electronic Data Interchange (EDI) Items $ - $ - $ 300.00 $ - $25 Dollar Monthly fee Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #9-6 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #9-7 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #9-8 in Additional Information Section Image Archive Services #10-1 Image Archive File $ 15.00 $ 25.00 $ - $ - #10-2 Image Archive Items $ - $ 10.00 $ - $ - Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #10-3 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #10-4 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #10-5 in Additional Information Section Zero Balance Account (ZBA) Services #11-1 Zero Balance Accounting Transfers $ 50.00 $ - $ 40.00 $ 20.00 $10 per account Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #11-2 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #11-3 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #114 in Additional Information Section Special Services NO BID #12-1 BAI2 Reporting $ - $ 50.00 $ 125.00 Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #12-2 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #12-3 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #124 in Additional Information Section Miscellaneous NO BID NO BID #13-1 Tamper Evident Bank Deposit Bags $ - $ - 200 Free plastic Tamperproof deposit bags annually. NO BID NO BID NO BID #13-2 Deposit Slips Printed $ - Price of Deposit Slips vary based on product type.City can use the$2,000 credit from First Financial Bank if FFB is awarded the contract. Bank is offering IntraFi in lieu of collateralization. NO BID No direct fee. IntraFi accounts earn a slightly lower interest rate vs.their #13-3 Collateral Fee (Per$1mm) $ - $ - TSB counerparts. NO BID #13-4 FDIC Insurance (Per$1mm) $ 43.65 $ 125.00 $ 50.00 Varies slightly monthly Average ledger balance per $0.05 per$1000 $1,000 x$0.125 NO BID #13-5 Audit Confirmations per request $ - $ - $ - Bank will waive this fee NO BID NO BID NO BID #13-6 Endorsement Stamps (Initial Set-Up,then as needed) $ - Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #13-7 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #13-8 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #13-9 in Additional Information Section Investment/Custody Services TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please NO BID refer to"Proposed NO BID Custodial and Safekeeping Agreement",for #14-1 Custody- Safekeeping Online $ 40.00 Safekeeping fees. TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please refer to"Proposed NO BID Custodial and Safekeeping Agreement",for #14-2 1 Custody-Fixed Income Receipts $ 7.50 $ 0.60 Safekeeping fees. TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please refer to"Proposed NO BID Custodial and Safekeeping Agreement",for #14-3 Custody-Assets Per$10 Million $ 15.00 $ 0.10 Safekeeping fees. .10 PHYS/.035 BE TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please refer to"Proposed NO BID Custodial and Safekeeping Agreement",for #14-4 Custody-Monthly Maintenance $ 20.00 $ 10.00 Safekeeping fees. TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please refer to"Proposed NO BID Custodial and Safekeeping Agreement",for #14-5 Custody-Interest Payments $ 15.00 $ 1.00 Safekeeping fees. TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please refer to"Proposed NO BID Custodial and Safekeeping Clearance - Federal Non-Asset Backed Security/Mortgage Agreement",for #14-6 Backed Security $ 15.00 $ 20.00 Safekeeping fees. TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please refer to"Proposed NO BID Custodial and Clearance - Bank of New York Non-Asset Backed Safekeeping Agreement",for #14-7 Security/Mortgage Backed Security $ 15.00 $ 30.00 Safekeeping fees. TRB needs to know assets for Safekeeping to estimate the precise monthly fee.Please refer to"Proposed NO BID Custodial and Safekeeping Agreement",for #14-5 Custody- Maturity Payments $ 15.00 $ 10.00 Safekeeping fees. Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID #14-9 in Additional Information Section $ - See attached Safekeeping fee schedule for a full listing of fees Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #14-10 in Additional Information Section Additional Item Available From Vendor - Please Describe NO BID NO BID NO BID NO BID #14-11 in Additional Information Section Controlled Disbursement Services NO BID NO BID #15-1 Controlled Disbursement Services $ - $ 120.00 ACH Fraud Preventation Services #16-1 ACH Block or Filter $ - $ 60.00 $ 90.00 $ 15.00 Included in Business Note. This fee will not Online Banking apply if the account is set up for positive pay Remote Deposit Capture #17-1 Monthly Maintenance Single Feed Scanner $ 35.00 $ 150.00 $ 45.00 $ 35.00 Monthly Maintenance for product.No limit on number of accounts. #17-2 Credits Posted-RDC $ 1.25 $ 8.75 $ 5.00 $ 5.00 #17-3 RDC Information Reporting Items $ - $ - $ - $ - Additional Services Not Identified Elsewhere NO BID NO BID NO BID #18-1 Additional Services $ - Commercial Card NO BID NO BID NO BID #18-2 Additional Services $ 550.00 Integrated Payables NO BID NO BID NO BID #18-3 Additional Services $ 4.50 Print and Mail Checks NO BID NO BID NO BID #184 Additional Services $ - See attached Fee Schedule for full listing Estimated Total All Items $ 1,752.45 $ 6,231.48 $ 2,935.30 $ 15,552.50 Estimated Total All Items Initial Three Year Contract $ 5,257.35 $ 18,694.44 $ 8,805.90 $ 46,657.50 First Additional Year Escalation Percentage 2% 4% 0% 3% Second Additional Year Escalation Percentage 2% 4% 0% 3% First Additional Year Renewal Total $ 5,362.50 $ 19,442.22 $ 8,805.90 $ 48,057.23 Second Additional Year Renewal Total $ 5,469.75 $ 20,219.91 $ 8,805.90 $ 49,498.94 Estimated Total All Items All Five Years: $ 16,089.59 $ 58,356.56 $ 26,417.70 $ 144,213.67 NON-RESPONSIVE. APPENDIX B NOT NOTE TO PURCHASING MANAGER: SIGNED. Request award to Frost Bank for the following reason(s): Low Bid Delivery Time X Other _Best Value_ EVALUATION MATRIX Fill in solicitation number here RFP#2601B200NB260009 EVALUATION SCORES: This portion of the matrix is used to determine evaluation points based on the the evaluation of the responses received.Highest evaluation score receives maximum number of points.Fields in red are variable. All others are computed. Points to be awarded: 90 ("$EVALPOINT) Raw Points Enter Offeror Name Below Evaluation Received First Financial Bank 56.80 66.563 Frost Bank 76.80 90.000 Texas Regional Bank 60.80 71.250 Texas Security Bank 38.00 44.531 Lowest Raw Evaluation 38.00 ("$LOWEVAL) Highest Raw Evaluation 76.80 ("$HIGHEVAL) PRICES: This portion of the matrix is used to determine evaluation points based on the lowest and best responsive price submitted. Lowest and best price receives maximum points. Points to be awarded: 10 Offeror Offer Points First Financial Bank $16,089.59 10.000 Frost Bank $58,356.56 7.069 Texas Regional Bank $26,417.70 9.284 Texas Security Bank $144,213.67 1.116 Lowest Price $16,089.59 [$LOWOFFER] Highest Price $144,213.67 $HIGHOFFER FINAL SCORE: This portion of the worksheet is used to determine the award based on evaluation points and price points. POINTS Offeror Evaluation Price Total RECOMMENDATION First Financial Bank 66.563 10.000 76.563 Frost Bank 90.000 7.069 97.069 Recommend Award Texas Regional Bank 71.250 9.284 80.534 Texas Security Bank 44.531 1.116 45.647 Page 1