2026-01-28 LB MeetingSOUTHLAKE LIBRARY BOARD
REGULAR MEETING
Wednesday January 28, 2026
Location: Southlake Training Center
307 Parkwood Dr.
Southlake, Texas
Time: 6:30 p.m.
Agenda:
1. Call to Order
2. Consent
A. Approval of the Library Board minutes from the December 10, 2025, meeting
3. Discussion
A. Upcoming Partner Programs: AARP Tax Aide, Mahjong Mondays
B. CISD Art Exhibition
C. Website Redesign Project
4. /LEUDULDQ¶V5HSRUW
5. Library Foundation of Southlake Update
6. New Business
7. Public Forum
7KLV LV WKH SXEOLF¶V RSSRUWXQLW\ WR DGGUHVV WKH Board about non-agenda items. During this
proceeding, the Board will not discuss, consider or take action on any item presented. We
respectfully ask that anyone stepping forward to speak during Public Forum to please limit remarks
to three minutes or less.)
8. Adjournment
A quorum of the City Council or any board, commission, or commitee may be present at this
meeting.
CERTIFICATE
I hereby certify that the above agenda was posted on the official bulletin boards at Town Hall, 1400
Main Street, Southlake, Texas, on Tuesday, January 20, 2026, by 6:00 p.m. pursuant to Chapter
51 of the Texas Government Code.
Amy Shelley, TRMC
City Secretary
If you plan to attend this public meeting and have a disability that requires special needs, please
advise the City Secretary 48 hours in advance at 817.748.8016. Reasonable accommodations will
be made to assist you. LOCATION CHANGE DUE TO INCLEMENT WEATHER CONDITIONS - DPS COMMUNITY ROOMS, 600STATE STREET
9 CITY OF
SOUTHLAKE
SOUTHLAKE LIBRARY BOARD MEETING: January 28, 2026
LOCATION: 600 State St., Southlake, Texas
Southlake DPS, Community Rooms
TIME: 6:30 p.m.
SOUTHLAKE LIBRARY BOARD PRESENT: Will Doby, Lauren Green, Janet Theaker,
and David Treichler.
SOUTHLAKE LIBRARY BOARD ABSENT: Lori Burr and Cicely Nelson.
STAFF PRESENT: Cynthia Pfledderer, Deputy Director of Library Services.
OTHERS PRESENT: None.
1. CALL TO ORDER
Chair Doby called the meeting to order at 6.32 p.m.
2. CONSENT
A. APPROVE MINUTES FROM THE REGULAR SOUTHLAKE LIBRARY
BOARD MEETING HELD December 10, 2025
APPROVED
Motion:
Doby
Second:
Treichler
Ayes:
Green, and Theaker
Nays:
None
Abstain:
None
Vote:
4-0
Motion Carried.
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Minutes of the January 28, 2026, Southlake Library Board Meeting
Page 2 of 5
3. DISCUSSION
A. Upcoming Partner Programs: AARP Tax Aide, Mahjong Mondays
City Librarian Pfledderer presented to the Board newly created partnership
programs. Programs that have begun include student -led art programs for
children, and Mahjong Mondays, which had a very strong response from the
community. This led to more classes requested from the programmer.
AARP Tax Preparation is starting off in the next week for seniors, as well as
those on a lower income. These are offered Thursday's afternoons through April
ninth and are consistently in very high demand. There will be some facility
conflicts with these appointments due to elections held on the 3rd floor. This
results in a reduction of appointment spots during those three weeks.
The library is also partnered with Watermere, Harbor Chase, and Discovery
Village. The library recently conducted an outreach at Discovery Village to sign
up residents for library cards. The library is also encouraging their residents to
seek out The Talking Books Program, which is a free service run by the State
Library of Texas for individuals with vision impairments. The library coordinates
with Watermere and Harbor Chase to have special pick-up days each week,
where a resident volunteer picks up the holds for those residences. This service
is not a high demand service but meets the needs of that community.
B. CISD Art Exhibition
City Librarian Pfledderer notes that CISD has a long history of partnership with
the library. Each year starting in January, the schools rotate student art on a
display in the library. This is primarily focused on younger students. She
estimates that around 1,200 people visit the final exhibit held at Art in the Square
in April. This program highlights the talent of the art teachers and students at
these schools.
C. Website Redesign Project
The City of Southlake website will be going through a redesign. Library Marketing
Coordinator Andrew Burnett is on the city team working on this project. This
update will not affect the library catalog, as that is a separate website from the
city site, but will affect the library page on the city site. It is expected to start this
quarter and finish by end of the fiscal year. Lauren Green asked how the city
went about the process of finding the right people to go about a redesign, as the
Library Foundation is also in need of a website redesign. Pfledderer advised her
to research other city websites throughout the country to find inspiration, as well
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Minutes of the January 28, 2026, Southlake Library Board Meeting
Page 3 of 5
as possible site designers. The city uses CivicPlus, which services municipalities.
She noted that there can be complications when combining online services into
one system. Green also asked if the library has some say in the design and
content of the website. Pfledderer noted that the library only has control over the
content, as the design must fit the design scheme set for the city to be cohesive.
The goal for the library website redesign is to enhance the calendar feature
offered through CivicPlus to replace the LibCal one that the library is using now
for study rooms and programs, to eliminate that extra cost.
4. LIBRARIAN'S REPORT
City Librarian Pfledderer presented to the Board the statistics for the month of
December. Print circulation is up 2%, and flat for the year for the end of the first
quarter. Digital circ is down 5% for December, but flat for the year, so total circ is
flat for the year. Other digital usage is up for the month, but down overall for the
year. EBSCO is an expensive product that was added last year after losing it
when it was dropped by TexShare. It is approx. $9,700 per year for the library to
offer it. Currently, TexShare offers Gale, which is not as good a product as
EBSCO. The library decided to offer it at its own expense, as it was always a
very popular product that was offered, but since adding it back, it has not seen as
good of usage. There are various reasons that it might have fallen off, including
that the schools are not replacing the school librarians as they're retiring.
Pfledderer created a ROI on all the resources that the library has and what is
being paid for. EBSCO and NewsStand currently have the lowest ROI of the
library's resources. Currently, magazines are performing three times as well
through Libby as part of the consortium that the library is a part of than
NewsStand. As the City gets in to planning the next budget year, these will be
considered for elimination.
Pfledderer also shared the results of a recent meeting that she had with
cloudLibrary. There are 73 libraries in consortium, and there are 90,468 unique
eBooks in the collection, 42,407 unique audiobooks, but over 312,000 copies of
books. Over the last year there's been a slight ebook usage decline, but an
increase of audiobooks in terms of usage. eBooks declined 7%, but audiobooks
increased 7%. Also saw reduction in usage due to fewer funds spent in
cloudLibrary due to budget cuts. Local book usage went down 14%. Collection
metrics show that 60% of what is circulating is adult fiction, 15% is juvenile
fiction, 14% is adult nonfiction, and 10% is teen fiction. Our purchase amounts for
adult fiction are about 53% of the budget, for the 15% of juvenile fiction, we're
spending 18% of the budget, for the nonfiction, 14%, and for the teen 13%.
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Minutes of the January 28, 2026, Southlake Library Board Meeting
Page 4 of 5
Action and Adventure are the highest circulating genre in the digital collections,
followed by literary fiction, mystery, historical, thrillers and romance landing in the
bottom. But in print, mysteries and thrillers are at the top, followed by romance,
and then historical, sci/fi and fantasy, and then inspirational. cloudLibrary went
down 7% in the month, and down 5% for the year. Libby continues to increase in
usage, and the library is having to increase its contributions. The focus for extra
cost items will be those things with high holds ratios. Janet Theaker asked as to
the cost of Libby/Kindle materials. The cost for Libby is $3,000, and then another
$3000 for content to the consortium. Southlake Library has not been contributing
to the collections as any digital books that the library purchases goes towards
cloudLibrary. The library is paying for access to Libby, not specific titles.
NewsStand is down 55% for the month and 22% for the quarter. This product has
its own app, and so she is loathe to get rid of it, unless the money comes down to
it. Computer usage continues to increase. Study room usage also continues to
grow, and the back of the library is often fully packed.
Big boost to adult programming in December and is up 40% for year. There was
a Holiday Open House which brought in 250 people. There were more youth
programs this December, so increased 31 %, and up 34% for year. Story time
continues to decline. Up 55% in December, but down 12% for year. The library
continues to purchase ILL requested materials for the library instead of
requesting them, if it is cost-effective and the material can be used again.
Volunteers continue to be in a weird phase with regular volunteers not returning
on a regular basis. We were down 8% for the month, and down 10% for the year.
The library is working to resolve this by asking all staff to take the time to engage
with the volunteers and make those connections with them.
Pfledderer then informed the Board that the library did have to issue a Criminal
Trespass Warning to an individual that has continuously had difficulty in adhering
to library policies. On Monday prior to the meeting during the city closure caused
by the icy weather, this individual entered the library while it was closed, where
they proceeded to stay for seven hours. In that time, this individual had taken
staff snacks, as well as urinated in a library trashcan. The individual was
discovered in the evening by the cleaning staff, who reported them to City Hall
security, who removed them from the premises.
5. LIBRARY FOUNDATION OF SOUTHLAKE UPDATE
Board member Lauren Green shared with the Board an update on Book Blizzard
Bingo. She noted that Library staff indicated a request for sign-up assistance for
the program, like is done during the summer reading program. She indicated that
the participant number was not quite as high as they would've liked. Pfledderer
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Minutes of the January 28, 2026, Southlake Library Board Meeting
Page 5 of 5
mentioned that library staff noticed that customer parents were a little
overwhelmed, as winter break is short time for them to have so many things
going on. She noted that the library might look in to scheduling volunteer
assistance for the program for the next winter break.
6. NEW BUSINESS
City Librarian Pfledderer asked if they had any new business that they wished to
discuss. She did let them know that what will be discussed at the next meeting
will be the Annual Report. David asked when the budget kickoff will be. She let
him know that they'll be doing IT recommendations now, and they'll do an
optimization project this year. They'll work on it now through September. Official
kickoff for budget will be in February. Lauren Green circled back to the
Foundation and let the Board know that they have a new member, and that
person is in middle school. This member has made a request for more teen
friendly beverage options for the library coffee service. Pfledderer let her know
that the library routinely puts out hot cocoa during the winter season, to go along
with the coffee and hot tea.
7. PUBLIC FORUM
The public forum was opened at 7:18 p.m., and being no public present, it was
closed at 7.19 p.m.
David Triechler used this time to update the Board with his intent to have a
meeting with the mayor regarding the utilization of Durham Intermediate in
February. He then asked the Board if they wanted to go as a group to express
interest in purchasing the school for a new library. Lauren indicated a hesitation
to present as a Board an interest in pursuing that avenue, when the City is
already working on a master plan of the Parkwood property as a multi -use
opportunity that would include a new library. Will Doby also noted hesitation, but
both Board members let him know that it is worthwhile for him to have that
conversation as a private citizen.
8. ADJOURNMENT
The next meeting is scheduled for February 25, 2026, at 6:30 p.m. at the Parkwood
Training Center.
The meeting was adjourned at 7.28 p.m.
i
Will Poby�/ Chair Cynt is Pfledderer, City Librarian
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork