Item 4E - MemoItem 4E
CITY OF
SOUTI-HLAKE
MEMORANDUM
September 09, 2025
TO: Alison Ortowski, City Manager
FROM: David Miller, Director of Community Services
SUBJECT: Approval of the Community Services Agreement with GRACE
for the term October 1, 2025 — September 30, 2028
Action Requested: Approval of the Community Services Agreement with
GRACE for the term October 1, 2025 — September 30, 2028
Background
Information: The City works with non-profit community organizations such
as GRACE to provide important social, educational, and
cultural programs and services to Southlake citizens and
businesses.
In 2022, GRACE requested an increase of $10,000, bringing
their annual payment to $20,000/ a year. This increase was
specifically requested by the organization to make up for the
increased costs associated with running this program.
City Council approved a Community Services Agreement with
GRACE in September of 2022 for a three-year period,
October 1, 2022 - September 30, 2025.
That agreement is now up for another three-year renewal. As
a part of the agreement, GRACE will continue to receive
$20,000 a year for the term of the agreement.
GRACE will provide short-term emergency assistance for
food and clothing needs, administer direct aid as funding
allows, referrals to area agencies and organizations,
distribution of donated resources for emergency purposes as
available, manage cases for extended emergency assistance,
distribute supplemental food commodities to households on a
low or fixed income, provide transitional housing for homeless
families and provide medical attention for uninsured residents
at community clinic to Southlake residents. Every year,
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Alison Ortowski, City Manager
Meeting Date — September 16, 2025
Page 2 of 3
GRACE turns in an annual performance report and a detailed
budget outlining how City funds are allocated.
The proposed agreement mirrors their previous agreement,
except for the following changes:
• Provide at no cost to GRACE, in accordance with
current policies and guidelines, the use of The Marq
Southlake for meetings directly related to official
GRACE business. Requests to use The Marq
Southlake for official business shall follow the current
reservation procedures by filling out the Marq
Community Services Organization Meeting
Reservation form. Reservations must be completed 20
days in advance for the official business meeting and
must be scheduled during operating hours. All requests
for use of The Marq for official GRACE business are
subject to availability.
A copy of the Amended Community Services Agreement,
detailing the organization's scope of services, the City's
obligations, and highlighting the proposed changes, is
attached.
Financial
Considerations: Funding for the Community Services Agreement is included
in the proposed FY 2026 annual budget and will also be
included in subsequent budget proposals for FY 2027 and FY
28 as required by the term of the agreement.
Strategic Link: Approval of the Community Services Agreement is linked to
the City's Strategy Map related to the Focus Areas of
Performance Management and Service Delivery and
Partnerships & Volunteerism, and delivers the corporate
objective to collaborate with select partners to implement
service solutions.
Citizen Input/
Board Review: GRACE has reviewed the proposed agreement and has been
notified of the City Council approval process.
City Council consideration September 16, 2025
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Alison Ortowski, City Manager
Meeting Date — September 16, 2025
Page 3 of 3
Legal Review:
The Agreement was modeled after the standard Community
Services Agreement utilized by the City and reviewed by the
City Attorney.
Alternatives:
Alternatives may include the following:
• City Council approval of the Community Services
Agreement as presented
• City Council approval of the Community Services
Agreement with input as desired.
• City Council decision not to renew the proposed
Community Services Agreement
Supporting
Documents:
• Proposed GRACE Community Services Agreement with
highlighted changes
• Proposed GRACE Community Services Agreement with
organization signature
Staff
Recommendation:
Approval of the Community Services Agreement with GRACE
for the term October 1, 2025 — September 30, 2028
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Proposed GRACE Community Services Agreement with highlighted changes
AGREEMENT BETWEEN
CITY OF SOUTHLAKE
AND
GRAPEVINE RELIEF AND COMMUNITY EXCHANGE
STATE OF TEXAS §
COUNTY OF TARRANT §
THIS AGREEMENT is entered into by and between the City of Southlake,
Texas, a home rule municipal corporation located in Tarrant County and Denton
County, Texas, acting by and through its duly authorized Mayor (hereinafter
referred to as "City"), and Grapevine Relief and Community Exchange, a non-profit
corporation of Texas, acting by and through its duly authorized Executive Director
(hereinafter referred to as "GRACE"), an organization exempt from taxation under
Section 501(c)(3) of the Internal Revenue Code.
WHEREAS, the mission of GRACE is to provide food, clothing, financial
assistance, and other vital necessities to people who are struggling with a limited
income or recent emergency; and
WHEREAS, City and GRACE desire to enter into an Agreement whereby
GRACE will continue to provide food, clothing, financial assistance, and other vital
necessities to people who are struggling with a limited income or recent
emergency;
NOW, THEREFORE, City and GRACE, in consideration of the mutual
undertakings hereunder set forth, do hereby covenant and agree as follows:
SECTION 1
SCOPE OF SERVICES
A. GRACE shall provide the services as outlined in the attached Appendix,
Section A.
B. City shall provide services as outlined in the attached Appendix, Section A.
SECTION 2
CITY AND GRACE STAFF CONTACTS
GRACE and the City shall both provide staff liaisons as outlined in the attached
Appendix, Section A and Section B.
Community Services Agreement with Grapevine Relief and Community Exchange
Page 2 of 8
SECTION 3
GOVERNANCE
GRACE shall be solely governed by its board of directors, who shall meet in
accordance with the bylaws and articles of incorporation. The time, date, place,
and agenda of these board meetings shall be the responsibility of the GRACE
board of directors.
SECTION 4
CONSIDERATION
In recognition that the City elected to support the efforts of GRACE to provide
assistance rather than provide such service, the City agrees to an annual payment
to be paid to GRACE in the amount of $20,000 to be dispersed annually on
November 1 of each year. Payment is subject to City Council budget authorization.
Payment by the City shall be applied by GRACE as described in the attached
Appendix, Section A.
SECTION 5
REPORTING
A. GRACE shall generate and provide to the Business Managerof Community
Services an annual report regarding the performance measures outlined in
the attached Appendix, Section B.
B. The City shall have the right to review the books and records kept incident
to the services provided by GRACE to the City.
SECTION 6
INSURANCE AND INDEMNIFICATION
GRACE AGREES TO INDEMNIFY, HOLD HARMLESS AND DEFEND CITY, ITS
OFFICERS, AGENTS, SERVANTS AND EMPLOYEES, FROM AND AGAINST
ANY AND ALL CLAIMS OR SUITS FOR PROPERTY DAMAGE OR LOSS
AND/OR PERSONAL INJURY, INCLUDING DEATH, TO ANY AND ALL
PERSONS, OF WHATSOEVER KIND OR CHARACTER, WHETHER REAL OR
ASSERTED, (INCLUDING, WITHOUT LIMITATION, REASONABLE FEES AND
EXPENSES OF ATTORNEYS, EXPERT WITNESSES AND OTHER
CONSULTANTS), ARISING OUT OF OR IN CONNECTION WITH, DIRECTLY
OR INDIRECTLY, THE NEGLIGENT ACT OR OMISSION OF GRACE, ITS
OFFICERS, EMPLOYEES AND AGENTS, IN THE PERFORMANCE OF
SERVICES UNDER THIS AGREEMENT. GRACE SHALL NOT BE REQUIRED
TO INDEMNIFY THE CITY, ITS OFFICERS, AGENTS, AND EMPLOYEES FOR
ANY DAMAGES OR LIABILITY FOUND BY A COURT TO HAVE ARISEN FROM
THE NEGLIGENT ACT OR OMISSION OF THE CITY, ITS OFFICERS, AGENTS
OR EMPLOYEES, EXCEPT TO THE EXTENT OF ANY APPLICABLE
INSURANCE COVERAGES.
Community Services Agreement with Grapevine Relief and Community Exchange
Page 3 of 8
SECTION 7
INDEPENDENT CONTRACTOR
In performing the services hereunder, GRACE is acting as an independent
contractor, and shall not be deemed an employee, agent or partner of the City. City
shall have no power to direct or supervise its activities in carrying out its
responsibilities under this Agreement. Neither party shall have the authority to
make binding representations or agreements on behalf of the other.
SECTION 8
TERM OF AGREEMENT AND REVIEW OF PERFORMANCE
A. The term of this agreement shall be for a period beginning October 1, 2025,
and ending September 30, 2028. This agreement may be renewed for up
to two successive three-year periods beginning on October 1 and ending
on September 30 of each year upon written agreement by both parties and
annual budget approval by the Southlake City Council.
B. At the end of the term, the City will undertake an annual review of the
performance based upon performance and quality measures outlined in the
attached Appendix, Section B.
C. Notwithstanding any provision herein to the contrary, either party may
terminate this Agreement upon 30 days written notice to the other. Upon
termination, or if GRACE ceases to provide services under this agreement,
GRACE shall return to the City any unexpended funds paid pursuant to this
Agreement.
SECTION 9
NO WAIVER OF GOVERNMENTAL IMMUNITY
Notwithstanding any provision of this Agreement to the contrary, nothing contained
in this agreement shall be construed to limit or waive any governmental or
sovereign immunity of the City, or any immunity applicable to its officers, agents,
servants, or employees. To the extent there may be a waiver of immunity under
state law, the remedies available to enforce this agreement are limited to
mandamus, specific performance, or injunctive relief. All other remedies, including
suits for damages and recovery of attorney's fees, are specifically waived by both
parties.
SECTION 10
CITY OF SOUTHLAKE — STRATEGIC LINK
The City has adopted a Strategic Management System to improve the
organization's ability to define and execute its strategy. Effective strategic
management systems provide the mechanism to link the mission, strategy,
department goals, citizen perceptions, and service delivery efforts in a continuous
Community Services Agreement with Grapevine Relief and Community Exchange
Page 4 of 8
feedback loop. GRACE, its mission and the services outlined on page 1 of the
agreement, link to the City's strategy through the following strategic objectives:
• Collaborating with select partners to implement service solutions.
• Enhancing the sense of community by proactively creating opportunities
for community partnerships, volunteer involvement, and citizen
engagement.
SECTION 11
CITY OF SOUTHLAKE VALUES
The City has adopted values that are the fundamental principles that guide how
officials, staff, and employees of the City conduct themselves in pursuit of the
mission and vision. All business conducted with the City shall adhere to the City's
organizational values as described below:
• Integrity: Being worthy of the public's trust in all things.
We deal honestly and respectfully with each other and the public at all
times.
• Innovation: Valuing progressive thinking, creativity, flexibility and
adaptability in service delivery.
• Accountability: Taking personal responsibility for our actions or
inaction while putting the interests of the taxpayer first.
• Commitment to Excellence: Behaving responsively in our delivery of
service to the public. Our work is characterized by its quality and by the
diligence with which it is carried out. We proactively seek to solve
problems in advance.
• Teamwork: Recognizing the importance of working together to meet our
citizen's needs, communicating clearly, sharing resources and
information freely.
The values set forth in Section 11 are goals to which City officials, staff and
employees are expected to adhere to in activities concerning this Agreement.
While perceived failure to adhere to, comply with, or take action consistent with
these values should be reported to an appropriate City official, staff member, or
employee, such action or failure to act shall not be considered a breach of this
Agreement.
SECTION 12
MISCELLANEOUS
This Agreement sets forth all the agreements between the parties and no
modification shall be effective unless reduced to writing and signed by the part to
be changed therewith.
This document may be executed in duplicate originals.
Community Services Agreement with Grapevine Relief and Community Exchange
Page 5 of 8
IN WITNESS WHEREOF the City and GRACE have executed this Agreement as
of this day of , 2025.
Shawn McCaskill
Mayor, City of Southlake
Kristina Davis
Grants and Development
Specialist
Grapevine Relief and Community
Exchange
Attest:
Amy Shelley, TRMC
City Secretary
Approved as to form and legality:
City Attorney
Community Services Agreement with Grapevine Relief and Community Exchange
Page 6 of 8
AGREEMENT BETWEEN
CITY OF SOUTHLAKE
AND
GRAPEVINE RELIEF AND COMMUNITY EXCHANGE
APPENDIX
SECTION A
SCOPE OF SERVICES
A. In return for payment described in Section 4 of this Agreement, GRACE
shall provide the following services:
1. GRACE staff contact person to serve as a liaison between GRACE
and the City:
a. Name: Kristina Davis
b. Title: Grants and Development Specialist
c. Phone: 817.305.4651
d. Email Address: development(a�-gracegrapevine.org
2. Short-term emergency assistance for food and clothing needs.
3. Administration of direct aid as funding allows (assistance with utilities,
rent, medicine, gasoline, and other vital necessities).
4. Referrals to area agencies and organizations.
5. Distribution of furniture or other donated resources intended for
emergency purposes, as available.
6. Cooperation with local organizations to render additional aid in certain
instances, as this assistance is available, through either designated
funding or seasonal programs.
7. Case management for repeated or extended emergency assistance.
8. Supplemental food commodities distribution for households on a low or
fixed income.
9. Transitional housing for homeless families.
10. Low-cost shopping at GRACEFUL BUYS and TOUCH OF GRACE
resale shops.
11. Medical attention for uninsured residents at the community clinic.
B. In addition to the payment described in Section 4 of this agreement, City
shall:
Community Services Agreement with Grapevine Relief and Community Exchange
Page 7 of 8
1. Provide a staff contact person to serve as a liaison between City and
GRACE. The City liaison shall be apprised by GRACE of all GRACE
board meetings, GRACE shall forward a copy of the agenda prior to the
meeting, and the City liaison may participate with the GRACE board at
all scheduled meetings.
a. Name: Valerie Snyder
b. Title: Community Initiatives Coordinator
c. Phone: 817.748.8173
d. Email Address: vsnyder(c�ci.southlake.tx.us
2. Provide a presence on the www.CityofSouthlake.com and/or
www.experiencesouthlaketexas.com, which is limited to:
a. One information page which includes the organization name,
mission, contact information, and a link to the organization website.
3. Consider posting information contained in press releases on
www.MVSouthlakeNews.com and/or www.CityofSouthlake.com. Any
and all information in such press releases is subject to review and
possible revision prior to posting.
4. Provide access to the City's logo for use by GRACE. Such use is subject
to review and approval by the City's Director of Communications.
5. Provide at no cost to GRACE, in accordance with current policies and
guidelines, the use of City facilities at DPS Headquarters and Town Hall
for meetings directly related to GRACE business. Requests for use of
City facilities shall follow current reservation procedures as outlined in
the Facility Use Policy.
6. Provide at no cost to GRACE, in accordance with current policies and
guidelines, the use of The Marq Southlake for meetings directly related
to official GRACE business. Requests to use The Marq Southlake for
official business shall follow the current reservation procedures by filling
out the Marq Community Services Organization Meeting Reservation
form. Reservations must be completed 20 days in advance of the official
business meeting and must be scheduled during operating hours. All
requests for use of The Marq for official GRACE business are subject to
availability.
7. Provide to GRACE in accordance with current policies, guidelines, and
the reservations fee schedule, the use of City facilities at The Marq
Southlake for the applicable reservation fee, for events and meetings
directly related to GRACE business. Requests for reservations at The
Marq Southlake shall follow current reservation procedures and fee
schedule as outlined in the City's Fee Schedule.
Community Services Agreement with Grapevine Relief and Community Exchange
Page 8 of 8
SECTION B
PERFORMANCE AND QUALITY MEASURES
A. In evaluating GRACE's performance pursuant to Section 8 of this
agreement, the City will determine whether GRACE has met the following
performance measures:
GRACE shall develop and provide a detailed annual written report to the
City. This report shall include: a disclosure of GRACE's financial status,
a detailed budget sheet illustrating how the City's funding is utilized in
support of GRACE, operations conducted during the preceding year,
planned future operations, and any other information agreed to by both
GRACE and the City at the end of each fiscal year (September 30).
Proposed GRACE Community Services Agreement with
organization signature
AGREEMENT BETWEEN
CITY OF SOUTHLAKE
AND
GRAPEVINE RELIEF AND COMMUNITY EXCHANGE
STATE OF TEXAS §
12
COUNTY OF TARRANT §
THIS AGREEMENT is entered into by and between the City of Southlake,
Texas, a home rule municipal corporation located in Tarrant County and Denton
County, Texas, acting by and through its duly authorized Mayor (hereinafter
referred to as "City"), and Grapevine Relief and Community Exchange, a non-profit
corporation of Texas, acting by and through its duly authorized Executive Director
(hereinafter referred to as "GRACE"), an organization exempt from taxation under
Section 501(c)(3) of the Internal Revenue Code.
WHEREAS, the mission of GRACE is to provide food, clothing, financial
assistance, and other vital necessities to people who are struggling with a limited
income or recent emergency; and
WHEREAS, City and GRACE desire to enter into an Agreement whereby
GRACE will continue to provide food, clothing, financial assistance, and other vital
necessities to people who are struggling with a limited income or recent
emergency;
NOW, THEREFORE, City and GRACE, in consideration of the mutual
undertakings hereunder set forth, do hereby covenant and agree as follows:
SECTION 1
SCOPE OF SERVICES
A. GRACE shall provide the services as outlined in the attached Appendix,
Section A.
B. City shall provide services as outlined in the attached Appendix, Section A.
SECTION 2
CITY AND GRACE STAFF CONTACTS
GRACE and the City shall both provide staff liaisons as outlined in the attached
Appendix, Section A and Section B.
Page is too large to OCR.
Page is too large to OCR.
Page is too large to OCR.
Page is too large to OCR.
Page is too large to OCR.
Page is too large to OCR.
Page is too large to OCR.