2009-01-28 Library Board PacketCITY OF
SOUTHLAKE
SOUTHLAKE LIBRARY BOARD
Wednesday, January 28, 2009
Location: Southlake Town Hall — Town Hall 3A
1400 Main Street
Southlake, Texas
Time: 7:00 p.m.
Agenda:
1. Call to Order
2. Administrative Comments
A. City Librarians report
1. Productivity increases
2. Current Challenges
3. Review of City Website
B. Library statistics
C. Shadow Puppet Play — Jesse and Elizabeth
3. Consider:
A. Approval of the minutes from the December 10, 2008 Southlake
Library Board meeting
4. Public Forum
5. Discussion:
A. Review of Library Service Goals and objectives
B. Staff processes related to maintaining the library cont'd
C. Friends of the Library (FOSL) update
D. North Texas Regional Library System (NTRLS) update
5. Adjournment
CERTIFICATE
I hereby certify that the above agenda was posted on the official bulletin boards
at Town Hall, 1400 Main Street, Southlake, Texas, on Thursday, January 22,
2009 at 5:00 p.m. pursuant to Chapter 51 of the Texas Government Code.
Lori Payne, TRMC
City Secretary
If you plan to attend this public meeting and have a disability that requires special needs, please advise the City Secretary
48 hours in advance at 817.748.8016 reasonable accommodations will be made to assist you.
culty of Nouthlake, Texas
MEMORANDUM
January 22, 2009
TO: Members of the Southlake Library Board
FROM: Kerry McGeath, City Librarian — Deputy Director Community Services
(817) 748 8384
SUBJECT: Agenda Item Comments and Other Items of Interest — January 28, 2009 Library
Board Meeting
Agenda Item No.2 Al — A3, Administrative Comments,. Librarians „Report —
Productivity Increases — Staff will continue the discussion that was begun at the. last meeting
with regard to a focus on productivity and how that figures into the organizations goals.
Review of future funding challenges — a review of funding challenges that will be presented to
the library over the next few years if the economy does not significantly improve, and how we
can prepare. Updates on the budget situation as we move into our budget preparation period
Review of City Website — we have been asked to provide a general overview of the city ' s
website to each of the city boards.
Agenda Item No.2 B, Library Statistics — Library Statistics are available for review in this packet.
Agenda Item No.2 C, Shadow Puppet Pln — Jesse and Elizabeth will be doing a shadow puppet
play for the board. Jesse created this program and it is one of only a few performed in libraries
across the country/
Agenda Item No.3 Approval of minutes: Nov/Dee minutes will be available for review at the
meeting .
Agenda Item no; 6, Discussion:
A. Following this document is the Southlake Public Library's Service Goals that we have been
utilizing to move our operation forward since I began a bit over five years ago. It also
includes our vision and mission statements as well as our primary objectives. We have
brought this forward to the Library Board on several occasions, and always think it is
important to look at our operations focus.
B. We will be reviewing our procedures for maintaining the library — in this instance we will
review the activities it takes to receive and process materials that the library makes available
C. Friends of the Library (FOSL) update. The FOSL Christmas tree at the Greater Southlake
Women's Society "festival of trees" program was sold for $500.00.
D. North Texas Regional Library System (NTRLS) update. Elizabeth Beamon & Jennifer
Tucker were named to be on the Awards committee, Jesse Ephraim was named to be on the
technology committee, and Kerry McGeath was named to the Services Planning Committee.
Members of the Southlake Library Board
January 22, 2009
Page 2 of 2
Jesse Ephraim was nominated for the Leadership in Libraries award from the North Texas
Regional Library System. We will find out in another month or so.
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Vision Statement:
To create an environment in which the Library creates value within the community and city
government that provides the resources to enable information dissemination and facilitates
recreational, cultural, social and educational activities.
Mission Statement:
The Mission of the Southlake Public Library is to provide books, materials and services to
residents of all ages to assist in their pursuit of information and resources to meet their
educational, cultural, recreational and professional needs.
Key Issues, Challenges and Critical Success Factors:
The Southlake Public Library intends to operate by providing enhanced service at a reasonable
cost to the taxpayers. The Library maintains the lowest budget of libraries in the area with a
similar service population. We are focused on reducing operational costs anyway that we can
while adding services when possible.
The Southlake Library believes that it is important to transcend the idea of a bricks and mortar
operation and take the services out into the community so community members can access us in
any manner that works for them. We believe that virtual branches or actual small branches
placed throughout the community allow us the ability to more effectively reach our users. We
intend to be innovative in providing service whenever and wherever possible
The Following Service Goals detail critical issues for this library and how we intend to solve
them:
A. Provide courteous and effective service through a trained and
enthusiastic staff:
Investments in staff development and training in our changing technology
driven field are critical to achieving the organizations varied goals.
Objectives are for recruiting excellent staff, unproved staff training and a
focus on performance evaluations, effective use of available staff, and
providing a work environment that values productivity and the resultant
reward and self motivation for excellence.
B. Information resources, materials and programs will be conveniently
accessible:
Many obstacles potentially face consumers seeking to use Library resources.
This goal represents the Library's pledge to provide convenient easy access
for information or materials they seek commensurate with access provided by
a "market basket" of area libraries. The library must incorporate access and
methods of obtaining information to improve availability and accessibility of
information.
C. Make available high demand, popular materials in a variety of
formats for all ages:
The library's ability to achieve its mission depends largely on its ability to
provide the materials the public demands. The collection of materials must be
well selected and well maintained. From the cost of the book to the shelf
space, the investment in the library's collection is one which must pay solid
dividends as measured by our ability to satisfy customer demand. Occasional
weeding of the collection will be a large part of maintaining the collection so
underperforming assets can be removed allowing us to maintain a well
utilized collection.
D. Provide accurate, timely reference and information services:
Individuals of all ages seek information from the Public Library to aid
school studies, for job or business needs, and or personal interest.
The Library also provides research and information dissemination as
needed within the City Government and will actively market this
function to all city departments and elected officials.
Achieving this goal requires a staff trained in reference interview
techniques and knowledgeable in the use of all reference materials
and information resources. The library will provide a focused
reference collection and technologies to expand available resources
and speed the delivery of information.
E. Manage resources and functions effectively to achieve service
goals.
Tax resources are necessarily limited and require real results in terms of
services provided. The Administration of the library must meet current and
future demands in the face of increasing operating costs without diminishing
service. The collection of accurate and meaningful data for evaluating
services, improving efficiency through self examination and continuing to
incorporate new technologies to improve accuracy and productivity and
allowing for easy accessibility for consumers are service goals as well.
Primary Objectives
• Develop and maintain the right mix of product (satisfy user demand)
• Excellent/superior customer service (a comfortable friendly and well kept
environment)
• Create and maintain efficient internal processes including tight fiscal
controls (i.e. spend our budgeted money effectively)
• Volunteers
• Develop and maintain relationships with city staff and community
organizations (for the organization not the individual)