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2023-04-11 SAC packetCITY OF SOUTH LAKE MEMORANDUM April 6, 2023 AGENDA NOTES WITH TIMES TO: Senior Advisory Commission FROM: Crystal Maddalena, Hospitality and Sales Manager SUBJECT: Agenda Item Comments for Senior Advisory Commission Meeting Tuesday, April 11, 2023 at 1:00 p.m. Please advise staff if you are not able to attend this meeting (sphelps@ci.southlake.tx.us or 817.748.8398). Estimated Time 1:00 p.m. — 1:05 p.m. 1. Agenda Item No. 1. Call to Order 2. Agenda Item No. 2. Public Forum: — Public Forum is the public's opportunity to address the Senior Advisory Commission about non -agenda items. During this proceeding, the Commission will not discuss, consider, or act on any item presented. Estimated Time 1:05 p.m. — 1:20 p.m. 3. Agenda Item No. 3. Discussion: A. Boards Manual Update with City Secretary Amy Shelley- This item allows for an update on the City's Boards and Commissions Manual. City Secretary, Amy Shelley will present an overview at the meeting and be available to answer any questions. No packet document. B. Metroport Meals On Wheels Quarterly Report — MMOW Executive Director Mary King will present a quarterly report to the Commission. A copy of the MMOW quarterly report is included in your packet. C. Community Services Update — Hospitality and Sales Manager Crystal Maddalena will present the Community Services update. No packet document. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Meeting Date — January 10, 2023 Page 2 of 2 D. Senior Services Update — Senior Services Coordinator Soheila Mashat- Phelps will update the Commission on current and future senior programming and events. No packet document. Estimated Time 1:20 p.m. — 1:25 p.m. 4. Agenda Item No. 4. Consent: A. Approve the January 10, 2023 Senior Advisory Commission Meeting Minutes — Please include any corrections to the minutes in your motion. Estimated Time 1:25 p.m. — 1:30 p.m. 5. Agenda Item No. 5. Consider A. Recommendation on Senior Advisory Commission 2nd Quarter Dashboard Report —The purpose of this item is to present the SAC 2nd Quarter Dashboard Report to the Commission for their recommendation. A copy of the report is included in the packet. Estimated Time 1:30 p.m. — 1:35 p.m. 6. Agenda Item No. 6. Adjournment OTHER ITEMS OF INTEREST If you would like to receive notifications for City Council meetings, construction alerts, calendar and community events updates and more, please sign up at the City's website by clicking on the "Notify Me" tab at http://www.cityofsouthlake.com/Iist.aspx. We appreciate your commitment and service to the City and the Senior Advisory Commission. If you have any questions prior to the meeting, please feel free to call me. Crystal Maddalena Hospitality & Sales Manager Legends Hall at The Marq Southlake P: (817) 748-8922 cmaddalena(a�_ci.southlake. tx. us Soheila Mashat-Phelps, Senior Services Coordinator, 817-748-8398,(smashatohelos(a)ci.southlake.tx.us) Marcy Haddadi, Administrative Secretary, 817-748-8184, (mhaddadi(a)ci.southlake.tx.us) City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork CITY OF SOUTHLAKE SENIOR ADVISORY COMMISSION MEETING: TUESDAY, APRIL 11, 2023 LOCATION: THE MARQ SOUTHLAKE Legends Hall — Executive Board Room 285 Shady Oaks Drive Southlake, Texas 76092 REGULAR AGENDA TIME: 1:00p.m. 1. Call to Order 2. Public Forum (This is the Public's opportunity to address the Senior Advisory Commission about non - agenda items. During this proceeding, the Commission will not discuss, consider or act on any item presented. We respectfully ask that anyone stepping forward to speak during Public Forum to please limit remarks to three minutes or less.) 3. Discussion A. Boards Manual Update with City Secretary Amy Shelley B. Metroport Meals on Wheels Quarterly Report C. Community Services Update D. Senior Services Update 4. Consent A. Approve the January 10, 2023, Senior Advisory Commission Meeting Minutes 5. Consider A. Recommendation of SAC Q2 Dashboard Report 6. Adjournment A quorum of the City Council, Board, Commission, or Committee may or may not be present at this meeting. CERTIFICATE I hereby certify that-o ' �q°rd ends was posted on the official bulletin boards at Town Hall, 1400 Main Strut` UZI Y4as, on Thursday, April 6, 2023, by 6:00 p.m. pursuant to pter 551 of th-exas Govbr ,,dent Code. • y Am S Ile City Seeretary o v' If you plan to attendthis pVblic ,r►e in end have a disability that requires special needs, please advise the City Secretary 48 hours in°£ ance ajC"7 # .8016 reasonable accommodations will be made to assist you. �"IIIIIII0t City of Southlake Values. - Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Metroport Meals On Wheels Monthly Report Month of: October 2022 P. O. Box 204 Detail Report on Congregate Luncheon Division: Southlake 428 N. Hwy 377 Roanoke, TX 76262 Previous Year Totals 10/3/2022 10/10/2022 10/17/2022 10/24/2022 10/31/2022 Monthly Totals 1(4 luncheons) Southlake Seniors 40 35 33 36 48 192 118 Southlake Seniors -- over 90--no pay 6 3 3 4 5 21 1 13 Non Resident Seniors 26 18 19 15 29 107 76 Non -Resident Seniors --over 90--no F j pay 0 0 0 1 0 2 1 st Time Visitor --no pay 0 0 0 0 0 0 0 Total Meals for Seniors 72 56 55 56 82 321 209 Guests --no pay 0 0 0 0 0 0 0 Volunteers --no meal 0 0 0 0 0 0 0 Volunteer w/Meal 4 6 10 8 6 34 1 7 MMOW Staff 1 1 1 1 1 5 0 Southlake City 1 Employees 5 3 5 6 2 21 0 Meals left for city 0 61 5 0 0 11 6 TOTAL MEALS PROVIDED 82 72 76 71 91 392 222 TOTAL PAID MEALS 66 53 52 5111 77 299 194 Volunteer Hours 28 24 40 32 24 148 118 Feedstore/Fajit Scratch FeedStore PeiWei Chuy's Joe's Pizza a Kitchen Pete's/Scratch Restaurant Used /Eatzl's $ Cost of Restaurant Food Ordered $ 563.00 $ 388.80 $ 600.00 $ 490.00 $ 748.73 $ 2,790.53 $ 1,512.05 Supplemental Food Cost $ 169.56 $ 97.72 $ 165.82 $ 178.61 $ 212.94 $ 824.65 $ - Cost Non-food Items $ 28.98 $ 15.88 $ - $ 6.96 $ 115.25 $ 167.07 $ - Total Direct Cost of Meal $ 761.54 $ 502.40 $ 765.82 $ 675.57 $ 1,076.92 $ 3,782.25 $ 1,512.05 $ Collected for Meals served $ 366.00 $ 250.00 $ 250.00 $ 250.00 $ 350.00 $ 1,466.00 $ 971.00 Notes 75 ordered 70 ordered 75 ordered 70 ordEtreA 90 ordered IlUfil OD- I Metroport Meals On Wheels Monthly Report Month of: November 2022 P. O. Box 204 Detail Report on Congregate Luncheon Division: Southlake 428 N. Hwy 377 Roanoke, TX 76262 Previous Year 11/21 no Totals 11/7/2022 11/14/2022lunch 11/28/2022 Monthly Totals 1(4 luncheons) Southlake Seniors 44 48 37 129 129 Southlake Seniors -- over 90--no pay 5 4 4 :1]3 19 Non Resident Seniors 21 19 21 61 66 Non -Resident Seniors --over 90--no J pay 0 0 0 1 1 st Time Visitor --no pay 2 2 0 Total Meals for Seniors 70 71 0 64 0 205 215 Guests --no pay 0 0 Volunteers --no meal 0 1 0 Volunteer w/Meal 4 4 6 :1]4 17 MMOW Staff 1 1 1 3 0 Southlake City F Employees 5 5 5 15 0 Meals left for city 0 01 0 0 8 TOTAL MEALS PROVIDED 80 81 0 76 0 237 240 TOTAL PAID MEALS JL 6511 67 is Oil 58 0 190 195 Volunteer Hours 16 16 24 56 96 Feedstore/Fajit Scratch Feed Store Joe's Pizza a Kitchen Pete's/Eatzi's/ Restaurant Used Pei Wei $ Cost of Restaurant Food Ordered $ 562.50 $ 640.00 $ - $ 598.00 $ - $ 1,800.50 $ 1,576.97 Supplemental Food Cost $ 212.48 $ 100.44 $ - $ 135.62 $ - $ 448.54 $ 237.44 Non-food Items Cost $ 51.04 $ - $ - $ - $ - $ 51.04 $ 118.53 Total Direct Cost of Meal $ 826.02 $ 740.44 $ - $ 733.62 $ - $ 2,300.08 $ 1,932.94 $ Collected for Meals served $ 330.00 $ 340.00 $ $281.00 $ - $ 951.00 $ 954.00 Notes 75 ordered 80 ordered 70 ordere *= no meal IlUfil .3D-L Metroport Meals On Wheels Monthly Report Month of: December 2022 P. O. Box 204 Detail Report on Congregate Luncheon Division: Southlake 428 N. Hwy 377 Roanoke, TX 76262 Previous Year 12/26/22 Totals 12/5/2022 12/12/2022 12/19/2022 NO LUNCH Monthly Totals (2 luncheons) Southlake Seniors 40 42 41 123 85 Southlake Seniors -- over 90--no pay 5 3 3 11 9 Non Resident Seniors 26 21 22 IF 69 48 Non -Resident Seniors --over 90--no pay 0 3 1st Time Visitor --no pay 0 0 Total Meals for Seniors 71 66 66 0 0 203 145 Guests --no pay 0 0 Volunteers --no meal *4 0 0 Volunteer w/Meal 2 6 7 15 10 MMOW Staff 1 1 1 3 1 0 Southlake City Employees 1 5 6 12 0 Meals left for city 0 0 TOTAL MEALS PROVIDED 75 78 80 0 0 233 155 TOTAL PAID MEALS 66 0 0 192 133 Volunteer Hours 24 24 28 76 $ 56.00 Feedstore/Eat izi's Feed Store Pei Wei Scratch Restaurant Used Kitchen $ Cost of Restaurant 1 Food Ordered $ 525.00 $ 388.80 $ 640.00 $ - $ - $ 1,553.80 $ 1,062.50 Supplemental Food Cost $ 115.63 $ 190.77 $ 187.17 $ - $ - $ 493.57 1 $ 240.67 Non-food Items Cost $ 17.98 $ 6.56 $ 17.59 $ - $ - $ 42.13 $ 11.69 Total Direct Cost of 1 Meal $ 658.61 $ 586.13 $ 844.76 $ - $ - $ 2,089.50 $ 1,314.86 $ Collected for Meals served $ 335.00 $ 300.00 $ 341.00 $ - $ - $ 976.00 $ 670.00 Notes 70 ordered 70 ordered 80 ordered *= no meal Item 3E3-3 Metroport Meals On Wheels Monthly Report Month of: January 2023 P. O. Box 204 Detail Report on Congregate Luncheon Division: Southlake 428 N. Hwy 377 Roanoke, TX 76262 1 30 2023- 1/16/2023- Cancelled Previous Year No due to Totals 1/9/2023 Luncheon 1/23/2023 weather Monthly Totals luncheons) Southlake Seniors 47 52 99 91 Southlake Seniors -- over 90--no pay 4 4 8 1 13 Non Resident Seniors 16 26 42 1 65 Non -Resident Seniors- 1 -over 90--no pay 0 0 0 0 1st Time Visitor --no pay 0 0 Total Meals for Seniors 67 0 82 0 0 149 169 Guests --no pay 0 1 0 Volunteers --no meal Q Q Volunteer w/Meal 8 8 16 1 19 MMOW Staff 1 1 2 1 0 Southlake City 1 Employees 4 1 5 0 Meals left for city 0 0 0 1 1 TOTAL MEALS PROVIDED 80 0 92 0 0 172 189 TOTAL PAID MEALS11 6311 0 78 Oil 01 141 156 Volunteer Hours 32 32 64 88 Feedstore/Pei Feedstore Cotton Wei/ Eatzi's Patch Restaurant Used $ Cost of Restaurant 1 Food Ordered $ 600.00 $ - $ 711.20 $ - $ - $ 1,311.20 $ 1,405.81 Supplemental Food Cost $ 166.81 $ - $ 221.91 $ 23.46 $ - $ 412.18 1 $ 427.56 Non-food Items Cost $ _ $ _ $ _ $ _ $ _ Fs - 1 1 $ 74.49 1 Total Direct Cost of Meal $ 766.81 $ - $ 933.11 $ 23.46 $ - $ 1,723.38 $ 1,907.86 $ Collected for Meals served $ 315.00 $ $ 370.00 $ - $ - $ 685. $ 765.00 Notes 80 ordered ordered 80 ordered order -= no meal Metroport Meals On Wheels Monthly Report Month of: February 2023 P. O. Box 204 Detail Report on Congregate Luncheon Division: Southlake 428 N. Hwy 377 Roanoke, TX 76262 Previous Year Totals 2/6/2023 2/13/2023 2/20/2023 2/27/2023 Monthly Totals (3 luncheons) Southlake Seniors 57 43 41 43 184 102 Southlake Seniors -- over 90--no pay 4 3 4 4 15 11 Non Resident Seniors 27 14 25 23 89 66 Non -Resident Seniors --over 90--no pay 0 1 1 2 0 1st Time Visitor --no pay 0 0 Total Meals for Seniors 88 60 71 71 0 290 179 Guests --no pay 0 0 Volunteers --no meal 0 0 Volunteer w/Meal 4 5 7 7 23 1 18 MMOW Staff 1 1 1 1 4 1 3 Southlake City 1 Employees 4 4 2 4 14 5 Meals left for city 3 3 1 0 TOTAL MEALS PROVIDED 97 70 81 86 0 334 TOTAL PAID MEALS 84W 571 273 168 Volunteer Hours 16 20 28 28 92 88 Scratch Feedstore Chuy's Joe's Pizza Feedstore/Scr latch/ Restaurant Used Kitchen Eatzi's $ Cost of Restaurant 1 Food Ordered $ 675.00 $ 637.50 $ 680.00 $ 722.50 $ - $ 2,715.00 $ 1,619.36 Supplemental Food Cost $ 170.00 $ 264.19 $ 155.02 $ 143.16 $ - $ 732.37 $ 481.93 Non-food Items Cost $ 62.81 $ 2.00 $ - $ - $ - $ 64.81 1 $ 113.63 Total Direct Cost of Meal $ 907.81 $ 903.69 $ 835.02 $ 865.66 $ - $ 3,512.18 $ 2,214.92 $ Collected for Meals served $ 404.00 $ 385.00 $ 335.00 $ 365.00 $ - $ 1,489.00 1 $ 810.00 (votes 90 ordered 75 ordered 85 ordered 185 ordered *= no meal Item :313-5 Metroport Meals On Wheels P. O. Box 204 428 N. Hwy 377 Roanoke, TX 76262 Cumulative Monthly Report Detail Report on Congregate Luncheo Oct-22 Nov-22 Dec-22 Jan-23 Feb-23I YTD Totals I Prior YTD Totals Southlake Seniors 192 129 123 99 184� 15 727 68 3 2 525 Southlake Seniors over 90--No Pay 21 13 11 8 65 Non-resident Seniors 107 61 69 42 891 321 Non-resident Seniors over 90--No Pay 1 0 0 0 2 6 1st Visit --No Pay 0 2 0 0 0 0 Subtotal = Total Meals for Seniors 321 205 203 149 290 1168 �11 917 Guests --No Pay 0 0 0 0 0 0 0 102 67 14 0 Volunteers --No Meal 0 0 0 0 0 0 Volunteers w/ meal 34 14 15 16 231 71 MMOW Staff 5 3 3 2 41 3 Southlake City Employees 21 15 12 5 141 5 Meals left for city 11 0 0 0 3 15 TOTAL MEALS PROVIDED (=#6+#7+#8+#9+#10+#11+#12) 392 237 233 172 334 1368 1011 Total Paid Meals (= #1 + #3) 299 1901 192 141 273 1095 846 Volunteer Hours 148 56 76 64 92 436 446 Restaurant Used Feedstore/Pei wei/Scratch/Chu y's/Joe's Pizza Feedstore/Scrat ch Kitchen/Joe's Pizza Feedstore/Pei Wei/Scratch Feedstore/ Cotton Patch Feedstore/Chuy' s/Scratch/Joe's Pizza $ 10,171.03 Feed store/Scratch Kitchen/Eatzi's Cost of Restaurant Food Ordered $ 2,790.53 $ 1,800.50 $ 1,553.80 $ 1,311.20 $ 2,715.00 $ 7,176.69 $ 1,387.60 Supplemental Food Cost $ 824.65 $ 448.54 $ 493.57 $ 412.18 $ 732.37 $ 2,911.31 Non-food Items Cost $ 167.07 $ 51.04 $ 42.13 $ - $ 64.81 $ 325.05 $ 318.34 Staffing, Program Support & Mileage $ 2,459.63 $ 2,373.44 $ 2,411.57 $ 2,404.81 $ 2,451.78 $ 12,101.23 $ 11,176.88 Total Meal Cost $ 6,241.88 $ 4,673.52 $ 4,501.07 $ 4,128.19 $ 5,963.96 $ 25,508.62 $ 20,059.51 $ Collected for Food Served $ 1,466.00 $ 951.00 $ 976.00 $ 685.00 $ 1,489.00 $ 5,567.00 $ 4,587.00 $ Collected for Other Reasons* $ - $ - $ - $ - $ - $ - $ - Total Sr.Ctr. $$ Collected $ 1,466.00 $ 951.00 $ 976.00 $ 685.00 $ 1,489.00 $ 5,567.00 $ 4,587.00 Net Cost of Sr Ctr Meals $ (4,775.88) $ (3,722.52) $ (3,525.07) $(3,443.19) $ (4,474.96) $(19,941.62) $ (15,472.51) Home Delivered Meals 83 91 100 99 100 473 487 Volunteer Hours 42 42 36 38 38 196 202 Cost of Meals $ 415 $ 455 $ 500 $ 495 $ 500 $ 2,365.00 $ 2,435 Cost of Staffing & Program Support $ 1,020.00 $ 1,020.00 $ 1,020.00 $ 1,020.00 $ 1,020.00 $ 5,100.00 $ 4,625.40 Total HD Meal Costs $ 1,435.00 $ 1,475.00 $ 1,520.00 $ 1,515.00 $ 1,520.00 $ 7,465.00 $ 7,060.40 $ Collected for HD Meals $ 155.00 $ 225.00 $ 235.00 $ 260.00 $ 230.00 $ 1,105.00 $ 407.50 Net Cost of HD Meals $ (1,280.00) $ (1,250.00) $ (1,285.00) $(1,255.00) $ (1,290.00) $ (6,360.00) $ (6,652.90) Subtotal Net Cost of SC & HD Meal, $ (6,055.88) $ (4,972.52) $ (4,810.07) $(4,698.19) $ (5,764.96) $(26,301.62) $ (22,125.41) City Allocation $ 2,125 $ 2,125 $ 2,125 $ 2,125 $ 2,125 $ 10,625 $ 9,169.00 MMOW Total Net Cost to MMOW for HD & Sr Ctr Meals $ (3,930.88) $ (2,847.52) $ (2,685.07) $(2,573.19) $ (3,639.96) $(15,676.62) $ (12,956.41) Item 3B-6 Senior Advisory Commission Meeting Minutes of the January 10, 2023 CITY OF SOUTHLAKE SENIOR ADVISORY COMMISSION MEETING MINUTES: JANUARY 10, 2023 LOCATION: THE MARQ SOUTHLAKE Legends Hall — Board Room 285 Shady Oaks Drive Southlake, Texas 76092 Members Present: Chair MaryLee Alford, Vice Chair Greta Schumacher, Secretary Mike Kaucher and SAC members Bernadette MacDermott, William Meddings, Kathryn Orler, Julie Walter, and Douglas Lies (Alt #1) Commission Members Absent: None Staff Members Present Deputy Director of Community Services David Miller, Hospitality and Sales Manager of Legends Hall at The Marq Southlake Crystal Maddalena, Senior Services Coordinator Soheila Mashat-Phelps 1. CALL TO ORDER Chair MaryLee Alford called the meeting of the Senior Advisory Commission to order at 1:00 P.M. 2. PUBLIC FORUM Chair Alford opened Public Forum at 1:OOpm. There being no one to address the Commission, Public Forum was closed at 1:OOpm. 3. DISCUSSION 3A. CALL A RIDE SOUTHLAKE QUARTERLY REPORT CARS Chairman Ernie Meyer presented a quarterly report to the Commission and was available to answer questions. A copy of the CARS quarterly report was included in the meeting packet. 3B. COMMUNITY SERVICES UPDATE Hospitality and Sales Manager Crystal Maddalena presented the Community Services update to the Commission and was available to answer questions. 3C. SENIOR SERVICES UPDATE Senior Services Coordinator Soheila Mashat-Phelps updated the Commission on current and future senior programming and events and was available to answer questions. Item 4A-1 Senior Advisory Commission Meeting Minutes of the January 10, 2023 4. CONSENT CONSENT AGENDA Consent Agenda items are considered routine by the Commission and are enacted with one motion. 4A. APPROVAL OF THE MINUTES FROM THE OCTOBR 11, 2022, REGULAR SENIOR ADVISORY COMMISSION MEETING. Chair Alford presented the Consent Agenda, including approval of the minutes of the October 11, 2022, meeting. Chair Alford asked if there were any revisions to the minutes. No revisions were discussed. APPROVED A motion was made to accept the minutes of October 11, 2022, meeting as read. Motion: Orler Second: Meddings Ayes: Alford, Kaucher, Meddings, MacDermott, Schumacher, Orler, Walter Nays: None Abstention: None Vote: 7-0 Motion passed. 5. CONSIDER 5A. RECOMMENDATION ON SENIOR ADVISORY COMMISSION 1ST QUARTER DASHBOARD REPORT Senior Services Coordinator Soheila Mashat-Phelps presented item 5A to the Commission and was available to answer questions. APPROVED A motion was made to recommend approval of the 1st quarter dashboard report as presented. Motion: Schumacher Second: Kaucher Ayes: Alford, Kaucher, Meddings, MacDermott, Schumacher, Orler, Walter Nays: None Abstention: None Vote: 7-0 Motion passed. Item 4A-2 Senior Advisory Commission Meeting Minutes of the January 10, 2023 6i? L C.", h CANCELLATION OF FEBRUARY AND MARCH SENIOR ADVISORY COMMISSION MEETINGS Chair Alford presented item 5B to the Commission and was available to answer questions. APPROVED A motion was made to cancel the February 14, 2023 and March 14, 2023 Senior Advisory Commission meetings as presented. Motion: Meddings Second: MacDermott Ayes: Alford, Kaucher, Meddings, MacDermott, Schumacher, Orler, Walter Nays: None Abstention: None Vote: 7-0 Motion passed. OTHER ITEMS FOR DISCUSSION MEET AND GREET BY SENIOR ADVISORY COMMISSION MEMBERS AT LOCAL SENIOR LIVING FACILITIES Chair Alford presented item 6A to the Commission for discussion and was available to answer questions. ADJOURNMENT APPROVED A motion was made to adjourn the meeting at 2:47 p.m. Motion: Kaucher Second: Schumacher Ayes: Alford, Kaucher, Meddings, MacDermott, Schumacher, Orler, Walter Nays: None Abstention: None Vote: 7-0 Motion passed. MaryLee Alford, Chair Crystal Maddalena, Community Services Department A digital recording of this meeting is availil� (w r4grl in the Office of the City Secretary. 2000 1800 1600 1400 1200 1000 800 600 400 200 0 Senior Activity Center FY2023 - Q2 Membership & Program Attendance 250 200 150 100 50 0 roes 17 won 55-64 223 71a 65-74 FaUcat/ond l/CUlt4r �dUcationa//cU/tor al Fy22 al FyZ3 FY22Q2 Net Promoter Score: 88 FY23Q2 Net Promoter Score: 99 Most well attended programs: SWC Valetines Day Lucnheon: 143 Most well attended fitness program: Chair Yoga (Monday): 24 Membership by Age ■ Fiscal Year 2022 ■ Fiscal Year 2023 Comments from our members: "I really enjoyed the book review, 'The presenter was a polished and entertaining professional. I hope there are more to come. "Programs are fun, informative, and uplifting! Always welcomed with a smile." "You all take so much pride in your work and taking care of us seniors." "Everything you all do...., we can tell it is done in love. We feel seen and appreciated." 167 Res 75-84 Programs 43 44 ]LI7 21 2 3 0 0 Non Res Non Res Non 85-94 95-105 21 Social F1,22 Social Fy23 3500 3000 2500 2000 1500 1028 1000 1860 1758 33 31 F;tn F;tn eSs/we//Hess FY2Z eSslwe//Hess F1,23 3233 500 411 123 0 FY22Q2 FY23Q2 Total Visits ■ Unique Visits *Unique visits captures individual visitors to the Senior Center Item 5A-1