2022-10-11 SAC packetCITY OF
SOUTHLAKE
MEMORANDUM
October 7, 2022
AGENDA NOTES WITH TIMES
TO: Senior Advisory Commission
FROM: Crystal Maddalena, Hospitality and Sales Manager
SUBJECT: Agenda Item Comments for Senior Advisory Commission Meeting
Tuesday, October 11, 2022 at 1:00 p.m.
Please advise staff if you are not able to attend this meeting
(sphelps@ci.southlake.tx.us or 817.748.8398).
Estimated Time 1:00 p.m. — 1:05 p.m.
1. Agenda Item No. 1. Call to Order
2. Agenda Item No. 2. Public Forum: — This is the public's opportunity to address
the Commission about non -agenda items. During Public Forum, the Commission
will not discuss, consider, or take action on any item presented. The Commissions'
options during this topic are 1) to listen, 2) ask questions and respond to the
presenter only, 3) request staff to look into the issue and report back to the
Commission and/or 4) request that the Chair put the item on a future agenda for
the Commission to discuss or consider.
Estimated Time 1:05 p.m. — 1:15 p.m.
3. Agenda Item No. 3. Discussion:
A. Community Services Update — Hospitality and Sales Manager Crystal
Maddalena will present the Community Services update. No packet
documents.
B. Senior Services Update — Senior Services Coordinator Soheila Mashat-
Phelps will update the Commission on current and future senior
programming and events. No packet documents.
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Senior Advisory Commission
Meeting Date — October 11, 2022
Page 2 of 3
Estimated Time 1:15 p.m. — 1:20 p.m.
4. Agenda Item No. 4. Consent:
A. Approve the August 9, 2022 Senior Advisory Commission Meeting Minutes
— Please include any corrections to the minutes in your motion.
Estimated Time 1:20 p.m. — 1:35 p.m.
5. Agenda Item No. 5. Consider
A. Election of Officers for Senior Advisory Commission — This item is placed
on the agenda to allow the Commission the opportunity to elect the Vice
Chair and Secretary following the October 4, 2022 City Council
appointments. Your packet memo provides information for consideration.
B. Approve Senior Advisory Commission 3rd and 4t" Quarter Dashboard
Report— The purpose of this item is to present the SAC 3rd and 4t" Quarter
Dashboard Reports to the Commission for their recommendation. A copy
of the reports are included in the packet.
Estimated Time 1:35 p.m. — 1:40 p.m.
6. Agenda Item No. 6. Adjournment
OTHER ITEMS OF INTEREST
• As usual, your packet contains a copy of the SAC Attendance Report for your
information.
• If you would like to receive notifications for City Council meetings, construction
alerts, calendar and community events updates and more, please sign up at the
City's website by clicking on the "Notify Me" tab at
http://www.citVofsouthlake.com/1ist.aspx.
We appreciate your commitment and service to the City and the Senior Advisory
Commission. If you have any questions prior to the meeting, please feel free to call me.
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Senior Advisory Commission
Meeting Date — October 11, 2022
Page 3 of 3
Crystal Maddalena
Hospitality & Sales Manager
Legends Hall at The Marq Southlake
P: (817) 748-8922
cmaddalena(cDci. southlake. tx. us
Soheila Mashat-Phelps, Senior Services Coordinator, 817-748-8398,(smashatphelps(d-)ci.southlake.tx.us)
Marcy Haddadi, Administrative Secretary, 817-748-8184, (mhaddadi(a�-ci.southlake.tx.us)
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
9 CITY OF
SOUTH LADE
SENIOR ADVISORY COMMISSION MEETING: TUESDAY, OCTOBER 11, 2022
LOCATION: THE MARQ SOUTHLAKE
Legends Hall — Executive Board Room
285 Shady Oaks Drive
Southlake, Texas 76092
REGULAR AGENDA
TIME: 1:00p.m.
Call to Order
2. Public Forum
(This is the Public's opportunity to address the Senior Advisory Commission about non -
agenda items. During Public Forum, the Commission will not discuss, consider or take
action on any items presented. We respectfully ask that anyone stepping forward to
speak during Public Forum to please limit remarks to three minutes or less.)
3. Discussion
A. Community Services Update
B. Senior Services Update
4. Consent
A. Approve the August 9, 2022, Senior Advisory Commission Meeting
Minutes
5. Consider
A. Election of Officers for Senior Advisory Commission
B. Recommendation of Senior Advisory Commission for 3rd Quarter Dashboard
Report and 4th Quarter Dashboard Report
6. Adjournment
A quorum of the City Council may be present at this meeting
CERTIFICATE
I hereby certify that the above Benda was posted on the official bulletin boards at Town Hall,
1400 Main Street, Sout`fZl� AWykon Friday, October 7, 2022, by 6:00 p.m. pursuant to
O"aa ter 551 of the TeAi nE, �"erit`tode.
Amy Ile MC' O i• ' `''
City Secreta
If you plan to attend this S m meeting an0'havf a disability that requires special needs, please advise the City
Secretary 48 hours in advA;e af'817 Z.48.8 6 kia'sonable accommodations will be made to assist you.
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Senior Advisory Commission
Meeting Minutes of the August 9, 2022
CITY OF
SOUTHLAKE
SENIOR ADVISORY COMMISSION MEETING MINUTES: AUGUST 9, 2022
LOCATION: THE MARQ SOUTHLAKE
Legends Hall — Executive Board Room
285 Shady Oaks Drive
Southlake, Texas 76092
Members Present: Chair MaryLee Alford, Vice Chair Greta Schumacher, Secretary Julie
Walter and SAC members Esther Spickler, and Kathryn Orler
Commission Members Absent: SAC member Bernadette MacDermott and Scott Cox (Alt #2)
Staff Members Present: Assistant to the Director Milenka Lopez, Hospitality and Sales
Manager of Legends Hall at The Marq Southlake Crystal Maddalena, Senior Services
Coordinator Soheila Mashat-Phelps, and Director of Economic Development & Tourism Daniel
Cortez
1. CALL TO ORDER
Chair MaryLee Alford called the meeting of the Senior Advisory Commission to order at
1:00 P.M.
2. PUBLIC FORUM
Chair Alford opened Public Forum at 1:OOpm. There being no one to address the
Commission, Public Forum was closed at 1:OOpm.
3. DISCUSSION
3A. CALL A RIDE SOUTHLAKE REPORT
CARS Executive Director Ernest Meyer presented a quarterly report to the Commission
and was available to answer questions. A copy of the CARS quarterly report was included
in the meeting packet.
3B. ECONOMIC DEVELOPMENT AND TOURISM UPDATE
Director of Economic Development & Tourism Daniel Cortez provided a comprehensive
report about new businesses, development projects within the City and responded to
questions from the Commission.
3C. COMMUNITY SERVICES UPDATE
Deputy Director of Community Services David Miller and Hospitality and Sales Manager
Crystal Maddalena presented the Community Services update to the Commission and was
available to answer questions.
Item 4A-1
Senior Advisory Commission
Meeting Minutes of the August 9, 2022
3C. SENIOR SERVICES UPDATE
Senior Services Coordinator Soheila Mashat-Phelps updated the Commission on current
and future senior programming and events and was available to answer questions.
4. CONSENT
CONSENT AGENDA
Consent Agenda items are considered routine by the Commission and are
enacted with one motion.
4A. APPROVAL OF THE MINUTES FROM THE JUNE 14, 2022, REGULAR
SENIOR ADVISORY COMMISSION MEETING.
Chair Alford presented the Consent Agenda, including approval of the minutes of
the June 14, 2022, meeting. Chair Alford asked if there were any revisions to
the minutes. No revisions were discussed.
APPROVED
A motion was made to accept the minutes of June 14, 2022, meeting as read.
Motion: Schumacher
Second: Spickler
Ayes: Alford, Orler, Schumacher, Spickler, Walter
Nays: None
Abstention: None
Vote: 5-0
Motion passed.
Board member Esther Spickler left the meeting at 1.25 p.m. following consent agenda
vote.
5. CONSIDER
5A. APPROVE SENIOR ADVISORY COMMISSION 3RD QUARTER DASHBOARD REPORT
Item 5A tabled.
5B. RECOMMENDATION ON THE COMMUNITY SERVICES AGREEMENT WITH CALL A
RIDE SOUTHLAKE, INC.
Chair Alford presented the Community Services Agreement with Call A Ride Southlake,
Inc. (CARS) and was available to answer questions.
Item 4A-2
Senior Advisory Commission
Meeting Minutes of the August 9, 2022
5C.
A
APPROVED
A motion was made to recommend approval of the Community Services Agreement
with Call A Ride Southlake as presented.
Motion:
Schumacher
Second:
Orler
Ayes:
Alford, Orler, Schumacher, Walter
Nays:
None
Abstention:
None
Vote:
4-0
Motion passed.
RECOMMENDATION ON THE COMMUNITY SERVICES AGREEMENT WITH
METROPORT MEALS ON WHEELS
Chair Alford presented the Community Services Agreement with Metroport Meals On
Wheels (MMOW) and was available to answer questions.
APPROVED
A motion was made to recommend approval of the Community Services Agreement
with Metroport Meals On Wheels as presented.
Motion:
Schumacher
Second:
Orler
Ayes:
Alford, Orler, Schumacher, Walter
Nays:
None
Abstention:
None
Vote:
4-0
Motion passed.
ADJOURNMENT
APPROVED
A motion was made to adjourn the meeting at 2:30 p.m.
Motion:
Orler
Second:
Schumacher
Ayes:
Alford, Orler, Schumacher, Walter
Nays:
None
Abstention:
None
Vote:
4-0
Motion passed.
Item 4A-3
Senior Advisory Commission
Meeting Minutes of the August 9, 2022
MaryLee Alford, Chair Crystal Maddalena, Community Services
Department
A digital recording of this meeting is available by request in the Office of the City Secretary.
Item 4A-4
CITY OF
SOUTHLAKE
MEMORANDUM
October 7, 2022
TO: Senior Advisory Commission
FROM: Crystal Maddalena, Hospitality and Sales Manager
SUBJECT: Election of Officers for Senior Advisory Commission
Action Requested: Election of Senior Advisory Commission Vice Chair and Secretary
Background
Information: The Southlake City Code and the Senior Advisory Commission Bylaws
address the process for selection of the Vice Chair and Secretary for the
Senior Advisory Commission. Annually, following the City Council
appointments of new Senior Advisory Commission members, the Board
shall select a Vice Chair and Secretary to serve one year until the next
annual election.
On October 4, 2022, City Council appointed William Meddings (Place 1),
Mike Kaucher (Place 5), and Douglas Lies (Alt #1) to the Senior Advisory
Commission. Any sitting member of the Board may be considered for the
officer positions. Alternates are not permitted to serve as an officer. We
ask that members of the board interested in serving as Vice Chair, or
Secretary make their intent known at the Commission meeting. The
following are current SAC members available for elections:
■ William Meddings — Place 1
■ MaryLee Alford — Place 2 (Chair)
■ Kathryn Orler — Place 3
■ Julie Walter — Place 4 (current Secretary)
■ Mike Kaucher — Place 5
■ Greta Schumacher — Place 6 (current Vice Chair)
■ Bernadette MacDermott — Place 7
A brief summary of the Vice Chair and Secretary's duties are listed below
for your consideration.
Vice Chairman
• In the absence of the Chair or in the event of his/her inability or
refusal to act, the Vice Chair shall perform the duties of the Chair;
and
• Perform such other duties as from time to time may be assigned
to him/her by the Chair of the Commission.
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Item 5A-1
Senior Advisory Commission
Meeting Date — October 11, 2022
Page 2 of 2
Secretary
• Ensure minutes of each Commission meeting are filed with the
City Secretary (Handled by Department Secretary)
• Perform all other duties as from time to time may be assigned to
him/her by the Chairman of the Commission;
• In the absence of the Chairman and Vice -Chairman or in the event
of their inability or refusal to act, the Secretary shall perform the
duties of the Chairman; and
• In the absence of the Secretary, the Chairman or acting Chairman
shall designate a Commission member to perform the duties of
Secretary.
Financial
Considerations: Officers that are members of the Commission shall not receive any salary
or consideration for their services.
Citizen Input/
Board Review: Senior Advisory Commission consideration of SAC Vice Chair and
Secretary October 11, 2022
Legal Review: N/A
Alternatives: Any commentary as appropriate.
Supporting
Documents: N/A
Staff
Recommendation: Election of Senior Advisory Commission Vice Chair and Secretary
City of Southlake Values:
Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork
Item 5A-2
2500
2000
1500
1000
611I11
7
300
250
200
150
100
50
1❑
Senior Activity Center
FY2022 - Q3
Membership & Program Attendance
Res Non
55-64
L A
Membership by Age
49
11
Res Non
65-74
168
2J
,-dUcational/CUItUr FdUcd tipna//CU/tur
al F�21 al 1,
V22
FY21 Q3 Net Promoter Score: 96
FY22Q3 Net Promoter Score: 98
Most well attended programs:
Metroport Meals on Wheels: 70 attendees
Jazzy Lunch Social: 29 attendees
Most well attended fitness program:
Health Fair: 59 attendees
Gentle Yoga: 18 attendees
Comments from our members:
"Soheila, Kat and Andrew are the most caring people that are always
there to help us!" -Glenn Goebel
"The score is dependent on the group leader, event, and transportation.
Andrew is sensitive to the needs of others, interacts extremely well with
the groups, is helpful, respectful, and very resourceful in a pinch. I
never feel in danger of the unexpected with Andrew. I give the event,
the leader and bus driver a solid 10. Great job Southlake Senior Center!"
-Ellen Massie
"The Elvis Party was wonderful. Pizza as well! He was the best I've
ever seen. Thanks! The decor was so nice too! -Bea Wilson
"Enjoy the people that work hard organizing various interesting
programs."
74
■ Fiscal Year 2021
■ Fiscal Year 2022
46
17
I
Res Non Res Non
75-84 85-94
Programs
Social Fy21
4000
3500
3000
2500
2000
1500
1000
500
0
1076
595
3 2 1 0
Res Non
95-105
2243
4; if
IF
Socialpy, Fl tneSslwellt? Fl tnesslwellt?
22
ess Fy21 Fy22
Visitors
3796
FY21Q3 FY22Q3
Total Visits ■ Unique Visits
*Unique visits captures individual visitors to the Senior Center
Item 5B-1
300
250
200
150
100
50
2500
2000
1500
1000
Senior Activity Center
FY2022 - Q4
Membership & Program Attendance
55-64
260
65-74
500 231
18
0
FaUcat/oral/CUlt4r FdUcational/cUltor
al Fy21 al Fy22
FY21 Q4 Net Promoter Score: 96
FY22Q4 Net Promoter Score: 84
Most well attended programs:
Metroport Meals on Wheels: 76 attendees
Senior Center Art Show: 45 attendees
Most well attended fitness program:
Zumba Gold: 19 attendees
Membership by Age
e Fiscal Year 2021
■ Fiscal Year 2022
Comments from our members:
"I love spending time there and visiting with you all. It's such a
wonderful place to work out, take classes, and so much more. We
appreciate this community treasure and we'll see you guys soon" -
Barbara Walsh
"Thanks for all you do for so many. You provide a blessing to all. God
Bless." -Don Caple
"Very pleased with your program offerings; those who don't
participate just don't know what they are missing."
"The officer presented many important facts about responses and
awareness of our environment that we found very helpful." (Active
Shooter Seminar) "The musician was funny and entertaining"
(Magically Delicious) "Loved the Follies! There was real talent
179 176
Res Non
75-84
Programs
1193 1239
46 46
34
[1"17
Res Non
85-94
11
2
16 10
Social F1,21 Social Fy22
4500
4000
3500
3000
2500
2000
1500
1000
500
0
3442
4 3 3 0
Res Norte
95-105
2239
F;tn F;tn
eSs/we//Hess FY�1 eSslwe//Hess F1,22
4057
350 420
NOWEIM:
FY21 Q3 FY22Q3
Total Visits ■ Unique Visits
*Unique visits captures individual visitors to the Senior Center
Item 56-2
Senior Advisory Commission Attendance Report
2022
1
Vacant
t
t
Individual
Rate
0%
Hrs TO
D.
0
Average
Monthly
Attendance
2022 77%
2
Maryl-ee Alford
VO
X
80%
4.75
3
Kathryn Orler
100%
5.75
4
Julie Walter
X
YO
80%
4.5
5
Esther Spickler
X
YO
YO
80%
4.75
6
Greta Schumacher
YO
YO
YO
100%
5.75
7
Bernadette
MacDermott
YO
YO
X
X
60%
3.25
Alt 1
Vacant
0
0
0
0
0
0%
0
Alt 2
Scott Cox
YO
X
X
X
40%
2
Meeting Attendance Rate
(includes substitutions)
86%
71%
71%
86%
71%
Total Hours
1 1
1 1
1
1 1.25
1
1 1
1
1 1.5
1
1
1
1
1
1 5.75
11
In attendance
X
Not present; no substitute
M
Substitute in attendance
•
Vacant position
Meeting Canceled
No quorum;Meeting Canceled
Change in Representative