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2021-11-09 SAC PacketCITY OF SOUTH LAKE MEMORANDUM November 5, 2021 AGENDA NOTES WITH TIMES TO: Senior Advisory Commission FROM: David Miller, Deputy Director of Community Services SUBJECT: Agenda Item Comments for Senior Advisory Commission Meeting Tuesday, November 9, 2021 at 1:00 p.m. Please advise staff if you are not able to attend this meeting (sphelps@ci.southlake.tx.us or 817.748.8398). Estimated Time 1:00 p.m. — 1:05 p.m. 1. Agenda Item No. 1. Call to Order 2. Agenda Item No. 2. Public Forum: — This is the public's opportunity to address the Commission about non -agenda items. During Public Forum, the Commission will not discuss, consider, or take action on any item presented. The Commissions' options during this topic are 1) to listen, 2) ask questions and respond to the presenter only, 3) request staff to look into the issue and report back to the Commission and/or 4) request that the Chair put the item on a future agenda for the Commission to discuss or consider. Estimated Time 1:05 p.m. — 1:25 p.m. 3. Agenda Item No. 3. Discussion: A. Call A Ride Southlake Quarterly Report - CARS Chairman Ernie Meyer will present a quarterly report to the Commission. A copy of the CARS 2021 cumulative report is included in your packet. B. City Manager's Office Update - Assistant to the City Manager Lauren LaNeave will provide a presentation to the Commission. No packet documents. C. Community Services Update — Deputy Director of Community Services David Miller will present the Community Services update. No packet items. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Meeting Date — November 9, 2021 Page 2 of 3 D. Senior Services Update — Senior Services Coordinator Soheila Mashat- Phelps will update the Commission on current and future senior programming and events. No packet items. Estimated Time 1:25 p.m. — 1:30 p.m. 4. Agenda Item No. 4. Consent: A. Approve the October 12, 2021 Senior Advisory Commission Meeting Minutes — Please include any corrections to the minutes in your motion. Estimated Time 1:30 p.m. — 1:45 p.m. 5. Agenda Item No. 5. Consider A. Election of Officers for Senior Advisory Commission — This item is placed on the agenda to allow the Commission the opportunity to elect Vice Chair and Secretary following the October 19, 2021 City Council appointments. Your packet memo provides information for consideration. B. Approve Senior Advisory Commission 4t" Quarter Dashboard Report — The purpose of this item is to present the SAC 4t" Quarter Dashboard Report to the Commission for their recommendation. If approved, the report will be included in the City Council meeting packet. A copy of the report is included in the packet. C. Approve cancellation of December 14, 2021 Senior Advisory Commission Meeting- No packet documents. Estimated Time 1:45 p.m. — 1:50 p.m. 6. Agenda Item No. 6. Adjournment OTHER ITEMS OF INTEREST As usual, your packet contains a copy of the SAC Attendance Report for your information. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Meeting Date — November 9, 2021 Page 3 of 3 If you would like to receive notifications for City Council meetings, construction alerts, calendar and community events updates and more, please sign up at the City's website by clicking on the "Notify Me" tab at http://www.citvofsouthlake.com/Iist.aspx. We appreciate your commitment and service to the City and the Senior Advisory Commission. If you have any questions prior to the meeting, please feel free to call me. David Miller Deputy Director of Community Services Champions Club at The Marq Southlake P: (817) 748-8018 dimiller(a)ci.southlake.tx.us Crystal Maddalena, Hospitality & Sales Manager, 817-748-8922,(cmaddalena(cDci.southlake.tx.us) Soheila Mashat-Phelps, Senior Services Coordinator, 817-748-8398,(smashatphelps(a�ci.southlake.tx.us) Marcy Haddadi, Administrative Secretary, 817-748-8184, (mhaddadi(a�-ci.southlake.tx.us) City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork CITY OF SOUTHLAKE SENIOR ADVISORY COMMISSION MEETING: TUESDAY, NOVEMBER 9, 2021 LOCATION: THE MARQ SOUTHLAKE Legends Hall — Executive Board Room 285 Shady Oaks Drive Southlake, Texas 76092 REGULAR AGENDA TIME: 1:00p.m. 1. Call to Order 2. Public Forum (This is the Public's opportunity to address the Senior Advisory Commission about non -agenda items. During Public Forum, the Commission will not discuss, consider or take action on any items presented. We respectfully ask that anyone stepping forward to speak during Public Forum to please limit remarks to three minutes or less-) 3. Discussion A. Call A Ride Southlake Quarterly Report B. City Manager's Office Update C. Community Services Update D. Senior Services Update 4. Consent A. Approve the October 12, 2021 Senior Advisory Commission Meeting Minutes 5. Consider A. Election of Officers for Senior Advisory Commission B. Recommendation of Senior Advisory Commission 4th Quarter Dashboard Report C. Recommendation on cancellation of December 14, 2021 Senior Advisory Commission Meeting 6. Adjournment A quorum of the City Council may be present at this meeting. �a;dits. N% ;1 LAK "'If CERTIFICATE I hereby certify that h ve ag�n as posted on the official bulletin boards at Town Hall, 1400 Main Street, Southlake, z ;, on Eriday, Npy-g.Cober 5, 2021 by 6:00 p.m. pursuant to Chapter 551 of the Texas ernment Code; p i Amy S lley, T C� e..• City Secretary ,O �'44f.Sa 111 W,t�` If you plan to attend this public meeting and have a disability that requires special needs, please advise the City Secretary 48 hours in advance at 817.748.8016 reasonable accommodations will be made to assist you. City of Southlake Values. - Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork CALLA RUDL,-6-6- Monthly Summary of Service Provided to Seniors and Handicapped - 2021 OF SOUTHLAKE Jan Feb March April May June July Aug Sep Oct Nov Dec Totals Newly Qualified Users 1 0 2 0 0 0 1 2 0 6 Total Qualified Users 512 512 514 514 514 514 515 517 517 517 Total Volunteer Drivers 18 18 16 15 13 21 21 23 23 23 Unduplicated Users Served this Month 2 3 6 4 4 6 6 7 7 45 Volunteer Drivers Used this Month 4 5 7 8 6 12 15 14 15 86 Driver Personal Vehicle Miles 148 84 233 240 138 416 429 412 456 2556 Driver Hours 5.87 3.5 9.43 8.17 6 15.8 16.3 15 16.7 96.77 Trips Cancelled by User 0 2 3 7 4 5 17 13 10 61 Trip Requests Not Filled 0 4 0 9 0 7 12 13 11 56 Pick up More Than Ten Minutes Late 0 0 0 0 0 0 0 0 0 0 Driver Failed to Make Pick up 0 0 0 0 0 0 0 0 0 0 Van Miles 0 0 0 0 0 0 0 0 0 0 One Way Trips 14 8 23 19 16 59 66 62 76 343 Medical/Dental 14 8 19 17 12 21 15 14 64 184 Southlake Senior Center 0 0 0 0 2 38 47 46 12 145 Personal Needs 0 0 2 0 2 0 0 2 0 6 Shopping 0 0 2 2 0 0 0 0 0 4 Business 0 0 0 0 0 0 0 0 0 0 Other Senior Centers 0 0 0 0 0 0 4 0 0 4 Other 0 0 0 0 0 0 0 0 0 0 Total One Way Trips 14 8 23 19 16 59 66 62 76 343 Rider Groups Seniors & Handicapped>54 6 2 7 4 16 59 66 62 76 298 Handicapped <= 54 8 6 16 15 0 0 0 0 0 45 Total 14 8 23 19 16 59 66 62 76 343 3A-1 Senior Advisory Commission Meeting Minutes of the October 12, 2021 CITY OF SOUTHLAK.,E SENIOR ADVISORY COMMISSION MEETING MINUTES: October 12, 2021 LOCATION: THE MARQ SOUTHLAKE Legends Hall — Legacy Meeting Rooms 285 Shady Oaks Drive Southlake, Texas 76092 Members Present: Chair MaryLee Alford and Vice Chair Greta Schumacher; SAC members, Bernadette MacDermott, Kathryn Orler, Julie Walter, Victoria Clyde (Alt #1) and Jayne Winfrey (Alt #2) Commission Members Absent: Secretary Patty Howell and SAC member Esther Spickler, Staff Members Present: Deputy Director of Community Services David Miller, Hospitality and Sales Manager of Legends Hall at The Marq Southlake, Crystal Maddalena and Senior Services Coordinator, Soheila Mashat-Phelps 1. CALL TO ORDER Chair MaryLee Alford called the meeting of the Senior Advisory Commission to order at 1:00 P.M. 2. PUBLIC FORUM There being no one present to address the Commission, Public Forum was closed. 3. DISCUSSION 3A. SENIOR SERVICES UPDATE Senior Services Coordinator Soheila Mashat-Phelps presented updates for senior programming and provided information on the Flu clinic, Metroport Meals on Wheels survey results and responded to questions. 3B. COMMUNITY SERVICES UPDATE Deputy Director of Community Services David Miller presented a Community Services update to include My Southlake News, a timeline of the proposed Pickleball Complex Project and the Citizen Survey. Deputy Director Miller was available to answer questions. 4. CONSENT CONSENT AGENDA Consent Agenda items are considered routine by the Commission and are enacted with one motion. Senior Advisory Commission Meeting Minutes of the October 12, 2021 4A. 5. APPROVAL OF THE MINUTES FROM THE AUGUST 10, 2021 REGULAR SENIOR ADVISORY COMMISSION MEETING. Chair MaryLee Alford presented the Consent Agenda, including approval of the minutes of the August 10, 2021 meeting. Chair Alford asked if there were any revisions to the minutes. No revisions were discussed. APPROVED A motion was made to accept the minutes of August 10, 2021 meeting as read. Motion: Walter Second: Winfrey Ayes: Alford, MacDermott, Orler, Schumacher, Walter Nays: None Abstention: None Vote: 5-0 Motion passed. /_113101110zIJi14z111 APPROVED A motion was made to adjourn the meeting at 1:33 p.m. Motion: Schumacher Second: Walter Ayes: Alford, MacDermott, Orler, Schumacher, Walter Nays: None Abstention None Vote: 5-0 Motion passed. MaryLee Alford, Chair Crystal Maddalena Community Services Department A digital recording of this meeting is available by request in the Office of the City Secretary. CITY OF SOUTHLAKE MEMORANDUM November 5, 2021 TO: Senior Advisory Commission FROM: David Miller, Deputy Director of Community Services SUBJECT: Election of Officers for Senior Advisory Commission Action Requested: Election of Senior Advisory Commission Vice Chair and Secretary Background Information: The Southlake City Code and the Senior Advisory Commission Bylaws address the process for selection of the Vice Chair for the Senior Advisory Commission. Annually, following the City Council appointments of new Senior Advisory Commission members, the Board shall select a Vice Chair and Secretary to serve one year until the next annual election. On October 19, 2021, City Council appointed Victoria Clyde, Greta Schumacher, Jayne Winfrey (Alt #1), and Scott Cox (Alt #2) to the Senior Advisory Commission. Any sitting member of the Board may be considered for the officer positions. Alternates are not permitted to serve as an officer. We ask that members of the board interested in serving as Vice Chair, or Secretary make their intent known at the Commission meeting. The following are current SAC members available for elections: ■ Victoria Clyde — Place 1 ■ Maryl-ee Alford — Place 2 (Chair) ■ Kathryn Orler — Place 3 ■ Julie Walter — Place 4 ■ Esther Spickler — Place 5 ■ Greta Schumacher — Place 6 (current Vice Chair) ■ Bernadette MacDermott — Place 7 A brief summary of the Vice Chair and Secretary's duties are listed below for your consideration. Vice Chairman • In the absence of the Chair or in the event of his/her inability or refusal to act, the Vice Chair shall perform the duties of the Chair; and Perform such other duties as from time to time may be assigned to him/her by the Chair of the Commission. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork 5A-1 Senior Advisory Commission Meeting Date — November 9, 2021 Page 2 of 2 Secretary • Ensure minutes of each Commission meeting are filed with the City Secretary (Handled by Department Secretary) • Perform all other duties as from time to time may be assigned to him/her by the Chairman of the Commission; • In the absence of the Chairman and Vice -Chairman or in the event of their inability or refusal to act, the Secretary shall perform the duties of the Chairman; and • In the absence of the Secretary, the Chairman or acting Chairman shall designate a Commission member to perform the duties of Secretary. Financial Considerations: Officers that are members of the Commission shall not receive any salary or consideration for their services. Citizen Input/ Board Review: Senior Advisory Commission consideration of SAC Vice Chair and Secretary November 9, 2021 Legal Review: N/A Alternatives: Any commentary as appropriate. Supporting Documents: N/A Staff Recommendation: Election of Senior Advisory Commission Vice Chair and Secretary City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork 5A-2 300 250 200 150 100 50 0 2500 2000 1500 1000 500 0 Senior Activity Center FY2020 - Q4 July 2021- September 2021 Membership & Program Attendance Membership by Age Fiscal Year 2020 250 260 ■ Fiscal Year 2021 176 179 115 98 i - 66 U 1 50 , 46 I 23 13 _ Non Res Non Res 55-64 65-74 75-84 Prnarnmc Pducat °rya%C4/t4ra Fyzp ti°na Prograrn //Cu/t4cd/ Fy 2 q tt endancesOcial Fy20 FY19Q4 Net Promoter Score: 82.95 4000 FY20Q4 Net Promoter Score: 100.00 1 ' 3500 Most well attended programs: Metroport Meals on Wheels 3000 Pre -Packaged Lunch (109) Comments from our members: 2500 "SAC staff are doing an awesome job for Southlake Senior Citizens! Thank you!" 2000 "I really enjoy going to The Southlake Senior center especially on Monday's at lunch. All the staff does an 1500 amazing job & is so kind to everyone." 1000 500 0 I 3 4 3 3 Non Res Non 85-94 95-105 2173 Soc/a/Fy2I Program Attendance Fitness/wellness tness/wellness Fy?OFy?I 3442 FY20Q4 FY21Q4 ■ Total Visits ■ Unique Visits "Unique visits captures individual visitors to the Senior Center Senior Advisory Commission Attendance Report 2021 t t t I Individual Rate Hrs To Date Average Monthly Attendance 2 Maryl-ee Alford 100% 5.25 3 Kathryn Orler V V X X 60% 3.5 4 Julie Walter vo 11 VO 100% 5.25 5 Esther Spickler 11 X VO X 60% 3.25 6 Greta Schumacher VO _ _ , _VO 100% 5.25 7 Bernadette MacDermott X 80% 4.5 Alt 1 Victoria Clyde _ _ _ X _VO_ 80% 4.5 Alt 2 Jayne Winfrey _ _VO VO_ _ _ 100% 5.25 Meeting Attendance Rate (includes substitutions) 100% 89% _ 67% _ 89% 78% Total Hours 1.5 1.5 _ 0.75 _ 1 0.5 5.25 *City Council SAC appointments 10/19/2021 11 In attendance x Not present; no substitute M Substitute in attendance • Vacant position Meeting Canceled No quorum;Meeting Canceled Change in Representative