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2017-02-14 SAC PacketCITY OF SOUTHLAKE MEMORANDUM February 9, 2017 AGENDA NOTES WITH TIMES TO: Senior Advisory Commission FROM: Chris Tribble, Director of Community Services SUBJECT: Agenda Item Comments for Senior Advisory Commission Meeting Tuesday, February 14, 2017 at 1:00pm Reminder: Lunch provided at 12:30pm, followed by meeting at 1:00pm 1. Agenda Item No. 1. Call to Order 2. Agenda Item No. 2. Public Forum: — This is the public's opportunity to address the Commission about non -agenda items. During Public Forum, the Commission will not discuss, consider, or take action on any item presented. The Commissions' options during this topic are 1) to listen, 2) ask questions and respond to the presenter only, 3) request staff to look into the issue and report back to the Commission and/or 4) request that the Chair put the item on a future agenda for the Commission to discuss or consider. Estimated Time 1:00pm — 1:45pm 3. Agenda Item No. 3. Discussion: A. Senior Services Communications and Marketing — Pilar Schank, Deputy Director of Marketing and Communications, will facilitate a discussion with the Senior Advisory Commission about marketing and communication opportunities. 4. Agenda Item No. 4 Reports: A. Metroport Meals On Wheels — A copy of the December report is included in your packet. B. Call A Ride Southlake — A copy of the December report is included in your packet. C. Southlake Senior Funding, Inc. — This is a standing item on the agenda to allow for a report from Southlake Senior Funding, Inc., (SSFI). No packet documents. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Meeting Date — February 14, 2017 Page 2of3 D. City Manager's Office — This is a standing item on the agenda to allow for an update from a representative of the City Manager's Office. No packet documents. E. Community Services Department — This is a standing item on the agenda to allow for an update from Community Services Department staff regarding current and future developments. A copy of the January Senior Center Membership Report is included in your packet. F. Senior Services — This is a standing item on the agenda to allow for an update from the Senior Services Coordinator regarding current and future programming and events. No packet documents. 5. Agenda Item No. 4. Consent: A. ADDrove the January 10. 2017 Senior Advisory Commission meetina minutes — Please include any corrections to the minutes in your motion. OTHER ITEMS OF INTEREST A. Community Engagement Town Hall Forums — Upcoming Town Hall Forum(s) for proposed developments in the City are listed online at www.SouthlakeSPIN.org. Please check the website for the latest information. B. Events of Interest — Staff would like to share the following upcoming event(s) that may be of interest to you. • Thursday, February 16 — City Council Winter Workshop, 6:00 p.m., Location TBD • Thursday, February 16 — LiveWell Lecture Series at The Marq, "Diabetes Education: The Only Way to Snuff it Out" • Sunday, February 19 — Strokes of Art in the Square Art Exhibit at Town Hall • Tuesday, February 21 — City Council meeting, 5:30 p.m., Council Chambers • Thursday, February 23 — Meet the Mayor at Lambert's Home and Garden, 2787 East Southlake Boulevard, 5:30 p.m. • Tuesday, February 28 — Live LiveWell Lecture Series at The Marq — "Hormones: Getting Your Life Back" • Saturday, March 4 — LiveFit Southlake: Walk with the Mayor at BJNC • Tuesday, March 7 — City Council meeting, 5:30 p.m., Council Chambers City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Meeting Date — February 14, 2017 Page 3 of 3 If you would like to receive notifications for City Council meetings, construction alerts, calendar and community events updates and more, please sign up at the City's website by clicking on the "Notify Me" tab at http://www.cityofsouthlake.com/iist.aspx. C. FYI, as usual your packet contains a copy of the SAC Attendance Report for your information. We appreciate your commitment and service to the City and the Senior Advisory Commission. If you have any questions prior to the meeting, please feel free to call me. CHRIS TRIBBLE STAFF CONTACT INFORMATION: Telephone — (817) 748-8021 Facsimile — (817) 748-8027 1400 Main Street, Suite 210, Southlake, Texas 76092-6242 Chris Tribble, Director of Community Services, 817-748-8021, (ctribble(aD-ci.southlake.tx.us) Soheila Phelps, Senior Services Coordinator, 817-748-8398,(smashatohelos(cDci.southlake.tx.us) City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork 9 CITY OF SOUTHLAKE SENIOR ADVISORY COMMISSION MEETING: TUESDAY, FEBRUARY 14. 2017 LOCATION: THE MARQ SOUTHLAKE Traditions III 285 Shady Oaks Drive Southlake, Texas 76092 TIME: 1:00 P.M. AGENDA: 1. Call to Order 2. Public Forum (This is the Public's opportunity to address the Senior Advisory Commission about non -agenda items. During Public Forum, the Commission will not discuss, consider or take action on any items presented.) 3. Discussion A. Senior Services Communications and Marketing 4. Reports A. Metroport Meals On Wheels B. Call A Ride of Southlake C. Southlake Senior Funding, Inc. D. City Manager's Office E. Community Services Department F. Senior Services 5. Consent A. Approve the January 10, 2017 regular Senior Advisory Commission meeting minutes 6. Consider — No items this agenda. 7. Adjournment A quorum of the City Council may be present at this meeting. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Senior Advisory Commission Meeting Date — February 14, 2017 Page 2 of 2 CERTIFICATE I hereby certify that the above agenda was posted on the official bulletin boards at Town Hall, 1400 Main Street, Southlake, Texas, on Friday, February 10, 2017 by 6:00 p.m. pursuant to Chapter 551 of the Texas Government Code. Lori Payne, TRMC City Secretary a If you plan to attend this publi Secretary 48 hours in advance g'D v, OVe a disability that requires special needs, please advise the City reasonable accommodations will be made to assist you. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork Agenda Item 3A — Discussion: Senior Services Communications and Marketing facilitated by Pilar Schank 3A Metroport Meals On Wheels Monthly Report Month of: DEC 2016 P. 0. Box 204 Detail Report on Congregate Luncheon Division: Southlake 428 N. Hwy 377 Roanoke, TX 76262 Previous Year Totals (2 12/5/2016 12/12/2016 1211112116 12/21/2016 Monthly Totals ,luncheons) Southlake Seniors 33I 47 � 80 215 # of Other Seniors 45I 491 i 94 38 #Volunteers 7; 12i 19 17 Staff 1 i --- 1 2 - 2 Others 5 5- 10 I 0 To Go Meals 0 0 0 0 Meals left for city 0 — 0 - _--- - - ----- 0 - 23 TOTAL ATTENDANCE 91 114 0 0 0 205 295 Volunteer Hours 32 52 Cotton 84 Restaurant Used FeedStore Patch # Meals ordered from Centralized Kitchen 100 130 230 $ Cost of Food Ordered $ 475.00 $ 660.00 $ 1,135.00 Supplemental Food $ 148.56 $ 145.08 $ 293.64 Non-food Items $ 69.99 $ 92.39 $ 162.38 $ Collected for Food Served $ 310.00 $ 372.00 $ 682.00 $ Collected for Other Free wlpot[uck dish Not eating 0� 01 0 i 0 No Pay 0' 0: 90+ non pay . 0: ---- -- - 0: 0 0 - New 0 0 0 0 0 0 4A - 1 817/491-1141- office SLCong2017 (4) 817/491-0661 -fax CALLA RIDE - Monthly Summary of Service Provided to Seniors and Handicapped - 2016 OF SOUTHLAKE Jan Feb March April May June J_ _ u1y Aug Sep Oct Nov Dec Totals Newly Qualified Users 3 3 2 3 2 1 5 6 0 0 0 3 28 Total Qualified Users 383 386 388 391 393 394 399 405 405 405 405 406 406 Total Volunteer Drivers 25 25 25 25 25 25 25 23 23 23 24 25 25 Unduplicated Users Served this Month 12 15 10 13 18 9 11 15 9 9 13 12 146 Volunteer Drivers Used this Month 21 23 21 22 23 25 23 14 22 22 22 23 Driver Personal Vehicle Miles 782 951 929 1325 1074 796 881 1003 850 716 848 756 10911 Driver Hours 27 33 33 46 38 28 31 35 29 25 30 26 381 Trips Cancelled by User 24 23 16 6 26 12 20 16 27 20 16 14 220 Trip Requests Not Filled 1 2 2 6 2 1 8 5 1 2 6 3 39 Pick up More Than Ten Minutes Late 0 0 0 1 0 0 0 4 4 2 4 0 15 Driver Failed to Make Pick up 2 0 0 0 0 0 0 2 0 2 6 0 12 Van Miles One Way Trips 115 135 125 188 153 109 122 151 125 121 121 105 1570 Medical/Dental 25 49 36 38 46 22 29 27 16 13 38 27 366 Southlake Senior Center 50 63 41 53 54 42 38 55 45 55 42 34 572 Personal Needs 22 10 14 14 10 14 6 18 20 16 12 16 172 Shopping 4 0 4 4 0 2 2 4 2 2 0 8 32 Business 0 0 0 0 0 0 0 0 0 0 0 0 0 Other Senior Centers 10 13 30 75 43 29 47 47 34 35 29 20 412 Other 4 0 0 4 0 0 0 0 8 0 0 0 16 Total One Way Trips 115 135 125 188 153 109 122 151 125 121 121 105 1570 Rider Groups Seniors & Handicapped>54 98 107 95 159 127 91 98 132 115 113 99 84 1318 Handicapped/Disabled <55 17 28 30 29 26 18 24 19 10 8 22 21 252 Total 115 135 125 188 153 109 122 151 125 121 121 105 1570 E,IAM Agenda Item 4C — Southlake Senior Funding, Inc. is a liaison presentation. 4C Agenda Item 4D — City Manager's Office is a staff presentation. Senior Activity Center Membership Report —January 2017 Total Membership - 1041 New Members - 58% Growth 160 140 120 100 80 60 40 20 0 ■ Resident - 474 (46%) ■ Non -Resident - 567 (54%) ■ Previous Membership - 464 ■ New Member Since 12/14/15 - 802 Ln Lo I'o Lo Lo io 110 to W Lo ko W W r" N (31 CL 5 Z) 41 U O N p L Q Q Ln O z C) ■ Residents ■ Non -Residents 4E-1 Senior Activity Center Membership Report —January 2017 Active Members - 879 (81%) ■ Non -Active Member - 124 (12%) ■ Active - New Member - 557 (69%) Active - Previous Member - 360 (78%) *Active Member defined as scanning membership card a minimum of one time since December 14, 2015. Total Monthly Visits 1800 1600 1400 1200 1000 800 600 400 200 0 tNew Members (Previous Members Total Members 'y\ p\ p\ 0 '\ p co\ \ �\ A\ p\ 'y\ 1\ �p� 5L 5� 04' OHO �ti J �ac� air PQi` 4aA ,Jce J �Jy� �c ec �t �c J O� 4E-2 Agenda Item 4F — Senior Services is a staff presentation. 4F CITY OF SOUTHLAKE Senior Advisory Commission Meeting: January 10, 2017 LOCATION: Senior Activity Center The Marq Southlake Legends Hall — Traditions III 285 Shady Oaks Drive Southlake, Texas Members Present: Vice Chair MaryLee Alford and Secretary Marge Kyle; SAC members Jean Boland, Barbara Pappy and Natasha Siebach Commission Members Absent: Chairman Beverly Blake, Esther Spickler and Jim Miller (Alt 1) Staff Members Present: Senior Services Coordinator Soheila Phelps and Daniel Cortez, Assistant to the City Manager/Deputy Director of Economic Development Guests: Brighton Greene, CARS Chairman; former Senior Advisory Commission members Nancy Sporn, Charlie Boyd, and Bernice McCauley; and Suzanne Van Dusen 1. CALL TO ORDER Vice Chairman MaryLee Alford recognized a Quorum was present and called the meeting of the Senior Advisory Commission to order at 1:00 p.m. A formal PowerPoint presentation was provided at the meeting. 2. PUBLIC FORUM — Vice Chairman MaryLee Alford opened Public Forum. There being no one else to speak, Public Forum was closed. 3. REPORTS 3A. METROPORT MEALS ON WHEELS MMOW Executive Director Mary King was not present. An oral report was not provided at this meeting. Senior Advisory Commission members received copies of the October and November MMOW reports in their meeting packet. 3B. CALL A RIDE SOUTHLAKE CARS Chairman Brighton Greene reviewed the year-end statistics from the December Report. The October and November CARS reports were provided in the meeting packet. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork 5A - 1 Senior Advisory Commission Minutes of the January 10, 2017 Page 2 of 4 In 2016, CARS had an approximate 11 % increase in trips over the year 2015. CARS provided 1,570 one-way trips during 2016 in comparison with 1,415 one-way trips the previous year. Qualified Riders also increased during 2016 with 28 new riders in 2016 and 19 in 2015. Approximately 11,000 miles were driven during 2016 by the 25 volunteer drivers. Trip Destinations showed 572 trips were provided to the Southlake Senior Center during 2016. 412 trips were provided to other senior centers during 2016. Mr. Greene responded to questions concerning ride destinations, notice requirements and fundraiser opportunities. 3C. SOUTHLAKE SENIOR FUNDING, INC. Southlake Senior Funding, Inc. representative Nancy Sporn provided an overview of the Southlake Senior Funding, Inc. (SSFI) organization and explained how sponsorships are handled. SSFI sponsored the December "Gift of Christmas" field trip and will sponsor the field trip to Reunion Tower in January and trips to Dallas Blooms and Dallas Museum of Art in March. Ms. Sporn responded to questions concerning membership drives and fundraising activities. 3D. CITY MANAGER'S OFFICE Assistant to the City Manager Daniel Cortez did not have a report for this meeting, but was available to answer a question concerning traffic and construction. 3E. COMMUNITY SERVICES Senior Services Coordinator Soheila Phelps presented the Community Services report in the absence of Director Chris Tribble and reviewed the September Senior Center Membership Report statistics. There are over 1,100 total memberships to the Southlake Senior Center for the last quarter. Ms. Phelps answered questions concerning memberships. Bernice McCauley, 900 Wild Wood, Southlake, spoke about converting the senior fitness room into a bathroom, and installing higher toilet seats in the restrooms. Staff reported a toilet seat has been raised in each of the bathrooms. A response to the inquiry about the use of the senior fitness room is deferred to Community Services Director Tribble. 3F. SENIOR SERVICES COORDINATOR Senior Services Coordinator Soheila Phelps presented the Senior Services report. The senior newsletter has a new look and will be available on a quarterly basis beginning in January; a history seminar has been added to the senior programming City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork 5A-2 Senior Advisory Commission Minutes of the January 10, 2017 Page 3 of 4 and the technology 101 class and ballroom dance classes have been expanded. The next themed lunches are Chinese New Year and Valentine events. 4. CONSENT AGENDA Consent Agenda items are considered to be routine by the Commission and are enacted with one motion. 4A. APPROVAL OF THE MINUTES FROM THE NOVEMBER 6, 2016 REGULAR SENIOR ADVISORY COMMISSION MEETING. Vice Chair MaryLee Alford presented the Consent Agenda, including approval of the minutes of the November 6, 2016 meeting. There were no changes made to the minutes. APPROVED A motion was made to approve the minutes. Motion: Siebach Second: Kyle Ayes: Alford, Boland, Kyle and Pappy and Siebach Nays: None Abstention None Vote: 5-0 5. CONSIDER 5A. APPROVE SENIOR ADVISORY COMMISSION 1st QUARTER REPORT Vice Chair MaryLee Alford presented the Senior Advisory Commission 1s' Quarter Report. The Commission reviewed the Report and a suggestion was made to specify which quarter the report covers at the top of the first page. The final approved report will be included in the January 17, 2017 City Council meeting packet. APPROVED A motion was made to accept the Senior Advisory Commission 1 st Quarter Report. Motion: Pappy Second: Boland Ayes: Alford, Boland, Kyle and Pappy and Siebach Nays: None Abstention None Vote: 5-0 6. ADJOURNMENT City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork 5A-3 Senior Advisory Commission Minutes of the January 10, 2017 Page 4 of 4 APPROVED A motion was made to adjourn the meeting at 1:28 p.m. Motion: Boland Second: Kyle Ayes: Alford, Boland, Kyle and Pappy and Siebach Nays: None Abstention None Vote: 5-0 Beverly Blake, Chair Community Services Department A digital recording of this meeting is available by request in the Office of the City Secretary. City of Southlake Values: Integrity ♦ Innovation ♦ Accountability ♦ Commitment to Excellence ♦ Teamwork 5A-4 CITY OF SOUTHLAKE Senior Advisory Commission Sign -in Sheet January 10, 2017 @ 1pm Senior Activity Center — The Marq Southlake 285 Shady Oaks Dr. - Southlake, TX Jean Boland (Place 1), Vice Chair MaryLee Alford (Place 2) Natasha Siebach (Place 3) Barbara Pappy (Place 4) Esther Spickler (Place 5) Beverly Blake (Place 6), Chairman Margie Kyle (Place 7), Secretary Jim Miller (Alt 1) Vacant (Alt 2) STAFF Chris Tribble Candice Edmondson Soheila Phelps Daniel Cortez GUESTS (PLEASE PRINT) Brighton Greene (CARS) Erik Phelps (CARS) 5A - 5 Absent Senior Advisory Commission Attendance Report Place Name 1/10/17 2/14/17 3/14/17 4/11/17 5/9/17 6/13/17 7/11/17 8/8/17 9/12/17 10/10/17 11/14/17 12/12/17 Individual Attendance Rate Hrs To Date Alford MeetingMaryl-ee Attendance Rate (includes substitutions) Packet Insert - SAC Attendance Report