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Item 8 - Narrative & PhotosWoof Gang Bakery and Grooming at Southlake 2600 E Southlake Boulevard, Suite 130 Southlake, Texas 76092 Hours of operation: Monday-Saturday: 9:00 AM – 7:00 PM Sunday: 10:00 AM – 6:00 PM Closed Thanksgiving Day and Christmas Day Number of dog kennels in facility: 18 Maximum number of dogs at any given point of time: 12 (9) Dog in the grooming stations (3) Dogs in kennels NOTE: While the facility will house 3 temporary holding cage banks, with 18 kennel cages total, grooming is performed salon-style with set appointment times which does not necessitate frequent kennel service. Similar to how people schedule hair salon appointments, each pet will have their own scheduled grooming appointment. Upon the pet’s arrival for their appointment, the groomer will immediately begin the pet’s grooming service(s), and ten minutes prior to completion of grooming, a call or text will be sent to the pet owner for immediate pick up. No over-night boarding, extended kenneling, or doggie daycare provisions are included within Woof Gang Bakery and Grooming services. If dogs are kenneled, it is for a short time period until their owner picks them up. Maximum number of employees at any given point of time: 11 (1) Manager (1) Front of house staff/retail employees (9) Groomers Where will employees park? Employees will use parking designated by the landlord/lease in the front or back of business. Where will restroom area be for the dogs? Based on the operations of 300+ stores across the US and the business model of salon- style appointment services, pets don’t typically stay a long enough duration to require a restroom break or being walked. Pet owners will have their pets use the restroom prior to their appointment, grooming services will be completed and pets picked up before use of the bathroom is necessitated. We realized accidents do happen however, and staff will be properly trained to promptly clean and sanitize if one occurs. Please see following pages for requested interior look for reference. EXAMPLES OF FRONT OF HOUSE EXAMPLES OF FRONT OF HOUSE (cont.) EXAMPLES OF BACK OF HOUSE EXAMPLES OF KENNELS Woof Gang Bakery & Grooming Description of Company Pet lovers, Paul and Cara Allen, were frustrated with the lack of good options for pet care needs. Big box stores offered variety and convenience, but lacked expertise, service, and a caring environment that was part of the neighborhood pet store of the past. Instead, these new large stores were chaotic and stressful for pets and people alike. The issue? The entire model of pet care was wrong. Built on the premise that bigger is better and one-size-must-fit-all, big box stores and retailers were failing the clients they were designed to serve - the pets and their parents. After years of trial and error, and a lot of wasted time and money, they decided to open their own pet store in 2007 -- one that redefined pet care and created the personal touch of the neighborhood pet store. With only the highest quality products and (a few years later) customized luxury grooming services, Woof Gang Bakery & Grooming was born. Just 16 years later, with 323 plus locations either open or under development, Woof Gang Bakery & Grooming is the neighborhood pet store. Our secret-sauce is our grooming services. Our grooming is performed salon-style – similar to how we get our own hair cut. The pets have an appointment time, they arrive at that time, the groomer immediately begins services on that pet and grooms them straight through. Ten minutes before they are finished, a call or text is sent to the pet parent, and they are picked right back up. No over-night boarding or doggie daycare – the dogs are in and back out and our team of professional groomers are on to the next service appointment. Woof Gang is the national leader in pet nutrition, innovator in spa-quality grooming services, and behind it all is our commitment to the health, happiness and well-being of the pets we serve.