Item 4H - Tyler TechnologiesCITY OF MEMORANDUM
SOUTHLA.KE January 19, 2021
To: Shana Yelverton, City Manager
From: Sharen Jackson, Chief Financial Officer
Subject: Item 4H: Approve the purchase of software support services and
annual maintenance from Tyler Technologies in an amount not to
exceed $212,000.
Action
Requested: Approve the purchase of software support services and
annual maintenance from Tyler Technologies in an amount
not to exceed $212,000.
Background
Information: The City currently utilizes four (4) main Tyler Technologies
software products for Customer Service, Court, Building
Services, Finance, Human Resources, Planning, Public
Works, and citation writing within the Police Department.
• Munis provides crucial business hours support,
upgrade rights to new versions including annual W-2
payroll updates, 1099 vendor updates, product
enhancements, and bug fixes. Munis is an Enterprise
Resource Planning (ERP) system used by all City
departments as well as citizens. Major functions
include Finance (accounting, purchasing, budgeting,
utility billing, project accounting), Human Resources
(payroll, employee management), Public Works
(service order management), and Citizen Self Service
(online bill payment).
• Energov is the selected platform for land management
utilized by the Planning Department to manage the
Building unit for plans management, permitting, etc.
This platform introduces enhancements to operations
including online plans submission, improved permit
payments, and improved integration with our GIS
system and Bluebeam real time plans markup software
streamlining the plans approval process. It is also
utilized by Public Works to assess and collect impact
fees.
• Incode Court Suite and Brazos/E-Citation are products
that integrate with a variety of software and devices
allowing the Municipal Court to function in an almost
Honorable Mayor and City Council
Page 2 of 2
paperless environment that carries over to the Police
Department citation writing function.
Financial
Considerations: The approved 2021 fiscal year budget included $212,000 for
Tyler Technologies contract for software support services and
annual maintenance.
Strategic Link: This agenda item is linked to the Southlake Strategy Map
through the following objectives:
• B6 Optimize the use of technology
• B4 Provide high quality services through sustainable
business practices
Citizen Input/
Board Review: No requirement exists to review the purchase with citizens or
boards
Legal Review: No requirement exists to review the purchase with the City
Attorney.
Alternatives: The alternative to approving the maintenance and support
purchase is to pay for future updates and issues as they arise
causing a delay in resolution and potentially impacting
availability for staff and customers.
Supporting
Documents: Quote for Munis and Energov ($145,058)
Pending Quote for Incode/Brazos E-Citation
Staff
Recommendation: Staff recommends approval of the maintenance and support
services from Tyler Technologies in an amount not to
exceed $212,000.
�® Remittance: i it V
•�� �® tyler Tyler Technologies, Inc. Invoice No Date Page
® (FEIN 75-2303920) 045-324256 01/01/2021 1 of 3
technologies P.O. Box 203556
Dallas, TX 75320-3556
Questions:
Tyler lTechnologies
@tyylertech26o0nPress 2, then 1
Email:
II II III I II I I I I I II I I I II II II
Bill To: City of Southlake Ship To: City of Southlake
Attn: Accounts Payable Attn:Accounts Payable
1400 Main Street, Suite 440 1400 Main Street, Suite 440
Southlake, TX 76092 Southlake, TX 76092
Cust No.-BiilTo-ShipTo Ord No PO Number Currency Terms Due Date
2139 - MAIN - MAIN 149566 USD NET30 01/31/2021
Date Description Units Rate Extended Price
Contract No.: SOUTHLAKE, TX
SUPPORT & UPDATE LICENSING -ACCTG/GL/BUDGET/AP 1 18,621.25 18,621.25
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT& UPDATE LICENSING- ACCOUNTS RECEIVABLE 1 3,920.27 3,920.27
Maintenance: Start: 22/Feb/2021. End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - BID MANAGEMENT
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - INTERFACE TO BMI TRACKING
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - BUSINESS & VENDOR SELF SERVICE
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - CENTRAL PROPERTY FILE
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - CONTRACT MANAGEMENT
Maintenance: Start: 22/Feb/2021. End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - FIXED ASSETS
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - GASS 34 REPORT WRITER
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - GENERAL BILLING
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - HUMAN RESOURCES MANAGEMENT
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - INVENTORY
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - EMPLOYEE SELF SERVICE
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - CRYSTAL REPORTS
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - MUNIS ESRI INTERFACE
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - MUNIS MAPLINK
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - MUNIS OFFICE
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - PAYROLL
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
1 2,138.34
2,138.34
1 1,354.28
1,354.28
1 4,454.82
4,454.82
1 1,144.22
1,144.22
1 2,102.69
2,102.69
1 4,276.65
4,276.65
1 3,920.27
3,920.27
1 1,781.93
1,781.93
1 2,744A9
2,744.19
1 3,920.27
3,920.27
1 1,603.75
1,603.75
1 4,629.10
4,629.10
1 3,563.90
3,563.90
1 1,781.93
1,781.93
1 3,029.31
3,029.31
1 4,134.11
4,134.11
00 Remittance: Invoice
Tyler Technologies, Inc. Invoice No Date Page
tyler
C' (FEIN 75-2303920)
technologies P.O. Box 203556 045-324256 01/01/2021 2 of 3
Dallas, TX 75320-3556
Questions:
Tyler Technologies - ERP & Schools
Phone: 1-800-772-2260 Press 2, then 1
Email: ar@tylertech.com
Bill To: City of Southlake Ship To: City of Southlake
Attn:Accounts Payable Attn:Accounts Payable
1400 Main Street, Suite 440 1400 Main Street, Suite 440
Southlake, TX 76092 Southlake, TX 76092
Cust No.-BilITo-ShipTo Ord No PO Number Currency Terms Due Date
2139 - MAIN - MAIN 149566 USD NET30 01/31/2021
Date Description
Units
Rate
Extended Price
SUPPORT & UPDATE LICENSING - PROJECT ACCOUNTING
1
3,563.90
3,563,90
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
Purchase Orders - Subscription Fees
1
4,276.65
4,276.65
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - REQUISITIONS
1
3,563.90
3,563.90
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT& UPDATE LICENSING- TIMEKEEPING INTERFACE
1
784.05
784.05
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - TREASURY MANAGEMENT
1
3,563.90
3,563.90
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
TYLER FORM PROCESSING SUPPORT
1
3,959.87
3,959.87
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - UTILITY BILLING CIS
1
5,425.21
5,425.21
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - UTILITY BILLING INTERFACE
1
1,568.10
1,568.10
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - CITIZEN SELF SERVICE (UTILITY BILLING)
1
2,494.73
2,494.73
Maintenance: Start: 22/Feb/2021. End: 21/Feb/2022
TYLER UNLIMITED CLIENT ACCESS MAINTENANCE
Maintenance: Start: 22/Feb/2021. End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - ROLE TAILORED DASHBOARD
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
SUPPORT & UPDATE LICENSING - PERFORMANCE BASED BUDGETING
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
EnerGov Support - IG Workforce Mobile
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
EnerGov Support - Permits & Inspections
Maintenance: Start: 22/Feb/2021. End: 21/Feb/2022
EnerGov Support - ESRI Integration
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
EnerGov Support- e-Reviews
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
EnerGov Support - Intelligent Objects Automation
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
EnerGov Support - Professional Licensing
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
EnerGov Support - Citizen Access Portal
1 2,700.00
2,700.00
1 2,492.23
2,492.23
1 4,255.06
4,255.06
1 4,178.92
4,178,92
1 8,356.60
8,356.60
1 5,165.91
5,165.91
1 4,178,92
4,178.92
1 3,240.54
3,240.54
1 3,038.76
3,038,76
1 3,038.76
3,038.76
() Remittance: Invoice
• EJCC) tyler
Tyler Technologies, Inc.
• G3 Invoice No Date Page
• • C (FEIN 75-2303920)
•• technologies P.O. Box 203556 445-324256 01/01/2021 3 of 3
Dallas, TX 75320-3556
Questions:
Tyler Technologies - ERP & Schools
Phone: 1-800-772-2260 Press 2, then
1
Email: ar@tylertech.com
Bill To: City of Southlake Ship To:
City of Southlake
Attn:Accounts Payable
Attn:Accounts Payable
1400 Main Street, Suite 440
1400 Main Street, Suite 440
Southlake, TX 76092
Southlake, TX 76092
Cust No.-Bi11To-ShipTo Ord No PO Number Currency Terms Due Date
2139 - MAIN - MAIN 149566 USD NET30 01/31/2021
Date Description Units Rate Extended Price
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
EnerGov Support - Report Tookit
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
Maintenance: Start: 22/Feb/2021, End: 21/Feb/2022
Tyler Content Manager Annual Fees
771.75 771.75
$5,318.84
**ATTENTION**
Subtotal 145,057.88
Order your checks and forms from
Tyler Business Forms at 877-749-2090 or Sales Tax 0.00
tylerbusinessforms.com to guarantee
100% compliance with your software. Invoice Total 145,057.88