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Item 4C - SPIN ReportUSOUTHLAKE SPIN MEETING REPORT SPIN Item Number: SPIN2020-03 City Case Number: N/A Project Name: Dogtopia SPIN Neighborhood: 10 Meeting Date: February 11, 2020 Meeting Location: 1400 Main Street, Southlake, TX City Council Chambers Total Attendance: 24 Host: Vikram Jangam, Community Engagement Committee Applicant(s) Presenting: Sherman and Jamie Hatch City Staff Present: Madeline Oujesky, Assistant to the Director Jerod Potts, Policy & Strategic Initiative Principal Planner Town Hall Forums can be viewed in their entirety by visiting http://www.cityofsouthlake.com and clicking on "I Want to" and "View" "Video on Demand" — forums are listed under SPIN by meeting date. FORUM SUMMARY: Property Situation: The property is located at 2225 W. Southlake Blvd., Suites 451 and 459 in the Southlake Market Place development. Development Details: The applicant is proposing a daycare and spa for dogs called Dogtopia. The facility will focus on socializing dogs through activities and interactions with other dogs to help better the community. There will be three (3) playrooms included in the facility for dogs of differing sizes with canine coaches in each room. Each canine coach will be certified for safety, sanitation and socialization techniques. Pet Safe Cleaning Program • Training Videos • Comprehensive Cleaning Protocols • UV light in HVAC • Effective Illness Prevention • OSHA Compliant Odor Control • UV light in HVAC • Bio enzyme Odor Digestor • Odor Control • Waste Management Plan Noise Control Specialized wall type and air gap at demising walls and between playrooms and people space Extended walls to prevent smell and sound transfer Dog training protocols to manage behavior and bark control Presentation: .ERTiFICATIONS PEACE of MIND DEDICATED NEIGHBOR Canine Coach Training Webcams mean 100% Odor Control and Waste IAABC & CCPDT Transparency Management Heroes for Healthy Pets Pet Safe Cleaning Noise Control Safety Officer Experts in Canine Fresh, Modem Desigi Certification Behavior & Health to Power of the General address any question Operational Support Manager Team —T—A middl. neme. SAFST'r HIGHEST SAFETY! �1 dogtopia DESIGN JW i'r���l�ir � f Bj dogtopia Dogtopia is a Good Neighbor No issues in 100+ locations for over 17 years Support of local businesses Bringing new customers into retail corridor Family owned and operated business Promotes better canine citizens Certified Canine Coaches Safety Experts Extensive Evaluation Process 1 0 Room Assignment by Size & Temperament COMMITMENTS Home -style Crates TO SAFETY Dog -Safe Cleaning Products Rubberized Flooring Climate -Controlled HVAC Systems Webcams Village of Knowledge FRESH & MODERN DESIGN CONCEPT DESIGN TOP DOG CERTIFIED ]og & staff safety Color Pet Safe Cleaning Brand communication Technology Training Parent engagement Fixtures & furnishings Canine Coach to Doy Z� Dogtopia Foundation Interior & exterior ,�J Commercial Security System Remote access control Intrusion Video Motion Sound Monitored 24/7/365 Owner and Assistant Manager alerted after hours Phone app allows remote access Combined monitored commercial fire and sprinkler systems OPERATIONAL'' EXCELLENCE ► �- fro t Bj dogtopia ODOR CONTROL 1st Impression -- Clean Lobby k, Cleaning Equipment UV light in HVAC Bio enzymatic Odor Digestor Odor Control Waste Management Plan PET SAFE CLEANING PROGRAM \ Training Videos y Comprehensive Cleaning Protocols _ UV light in HVAC r ® Effective Illness Prevention OSHA Compliant OPERATIONAL EXCELLENCE IN NOISE CONTROL SPECIALIZED WALL TYPE AND AIR GAP AT DEMISING WALLS AND BETWEEN PLAYROOMS AND PEOPLE SPACE. EXTENDED WALLS TO PREVENT SMELL AND SOUND TRANSFER. DOG TRAINING PROTOCOLS TO MANAGE BEHAVIOR AND BARK CONTROL. � pia t a ` - doh . i v "'Ply Questions and Concerns: N/A SPIN Meeting Reports are general observations of SPIN Meetings by City staff and SPIN Representatives. The report is neither verbatim nor official meeting minutes; rather it serves to inform elected and appointed officials, City staff, and the public of the issues and questions raised by residents and the general responses made. Responses as summarized in this report should not be taken as guarantees by the applicant. Interested parties are strongly encouraged to follow the case through the Planning and Zoning Commission and final action by City Council. Southlake Connect Results for the February 11, 2020 SPIN Town Hall Forum SPIN Town Hall Forum - February 11. 2020 detatts c all ies uws N.Ift.odelo axarrseMUMd ��■d� sdldd Sb.t Dd. 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