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Item 4D - Ford Audio-Visual Systems LLC and Legends HallM E M O R A N D U M May 07, 2019 To: Shana Yelverton, City Manager From: Sharen Jackson, Chief Financial Officer Subject: Item 4D: Approve purchase of equipment and services from Ford A/V to upgrade The Marq Legends Hall audio/video in an amount not to exceed $90,502. Action Requested: Approve partnering with Ford Audio-Video Systems, LLC to address current audio-video issues at The Marq Legends Hall in an amount not to exceed $90,502. Background Information: The Marq Legends Hall is a premier activity and event venue for Southlake residents, as well as customers within the Dallas-Fort Worth Metroplex. During construction, there were a few modifications to the A/V banquet hall based on the allocated budget and anticipated floor layout for events in the rooms. Since then, staff has realized the necessity of the items for optimum facility usage. Ford Audio-Video Systems, LLC is an industry leader and has provided the following recommendations based on issues presented by staff. • Build out four (4) current floor boxes to include XLR audio inputs. • Build out stage right floor box to include audio and video input/output. • Install one (1) wall box with audio, video, and camera input/out. • Augment existing rack in a/v closet and add equipment to more than double the input/output capacity of the system. • Add audio and video recording capabilities. • Reprogram the control system to incorporate all existing input/output wall plates throughout the building. • Reprogram the control system to allow for building-wide audio paging. • Upgrade Air Media wireless presentation system. • Provide a/v adapters to enable easy integration of a variety of user devices (laptops, tablets, etc.) for external customers. • Ensure new programming and control over new capabilities is consistent with current system to prevent confusion. Honorable Mayor and City Council Page 2 of 2 • Training staff on operation of equipment. These additions/upgrades will eliminate issues at Legends Hall that staff currently experience with floor plates not functioning at full capacity, improving visual appeal by reducing the need to run wires, increase audio capacity across the facility, and upgrade client features such as Air Media. Financial Considerations: The 2019 fiscal year CEDC budget approved $65,000 for audio-video upgrades at Legends Hall. The remaining portion will be funded through residual money from the furniture, fixtures and equipment budget through the CEDC fund. CEDC Board approved the funding at their April 23rd meeting. Strategic Link: This agenda item is linked to the Southlake Strategy Map through the following objectives: • C3 Provide attractive & unique spaces for enjoyment of personal interests • B4 Provide high quality services through sustainable business practices • B6 Optimize the use of technology Citizen Input/ Board Review: Community Enhancement and Development Corporation Board approve funding this expense. Legal Review: No requirement exists to review the purchase with the City Attorney. Alternatives: The alternative to approving the proposal would be: 1. Do not approve proposal and continue operating as normal at Legends Hall, recognizing the current audio-video issues and understanding the impact it has to current customers and City staff. 2. Direct staff to explore revisions to scope of work and amend the agreement to reflect those revisions. Supporting Documents: Proposal from Ford Audio-Video Systems, LLC Staff Recommendation: Staff recommends approving item as proposed. 4901 Statesman Drive, Irving, TX 75063 972-241-9966 www.fordav.com April 11, 2019 Ms. Kodi Wilder City of Southlake 1400 Main Street, Suite 440 Southlake, TX 76092 RE: Upgrades to AV System at Legends Hall Proposal Dear Ms. Wilder: Ford Audio-Video Systems, LLC (Ford) respectfully submits for your consideration the attached proposal, which covers the details of the system requirements in the following outline: A. Introduction B. Description of Work and Responsibilities C. Installation Schedule D. Equipment List E. Cost Summary and Terms F. Guarantees and Limitations of Warranty G. Training and Documentation H. Building Construction and Installation I. Acceptance The proposed systems are based upon our understanding of your requirements as communicated to us during our meetings and conversations. If there are any changes that need to be made, please let us know. We invite you to compare our systems with any other: in quality, price, and professionalism of installation, we are second to none. This proposal contains confidential pricing, design, and installation information that is proprietary to Ford and utilizes Ford Audio-Video Systems, LLC's TIPS Contract #171001. It is provided for your private use, and is not to be disclosed, in part or in whole, without the express, written authorization of Ford. Please let us know if any questions arise. We look forward to serving you. Sincerely, FORD AUDIO-VIDEO SYSTEMS, LLC FORD AUDIO-VIDEO SYSTEMS, LLC Eamon Coy Mathew Scott Hall Account Manager Division Manager Voice: 972-241-9966 Email: coye@fordav.com Website: www.fordav.com Eamon McA. Coy City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 2 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 2 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. Proposal For City of Southlake, Southlake, TX A. INTRODUCTION This proposal provides a description of the technology incorporated into the systems, lists the major equipment and components, and states the terms, conditions, and responsibilities. Individual components and quantities may be changed, deleted, added, or designated as optional to be added to the system at a future date. B. DESCRIPTION OF WORK Ford shall supply and install the following systems for City of Southlake of Southlake, Texas (Customer) in their remodel project: 1. INSIDE “AV CLOSET 115” a. One (1) 48-space equipment rack shall be provided and installed adjacent to the owner- furnished equipment (OFE) rack in AV Closet 115. b. The existing 16 x 16 control frame shall be removed from the OFE rack and handed over to the Customer. c. One (1) OFE control display shall be removed from the OFE rack and installed in the provided rack. d. Three (3) existing Air media presentation systems shall be removed from the OFE rack and handed over to the Customer. e. The remaining OFE equipment in the OFE rack shall remain in place. f. One (1) 32 x 32 control frame shall be provided and installed in the OFE rack. g. Three (3) presentation systems shall be provided and installed in the OFE rack. h. One (1) 48-channel digital signal processor shall be provided and installed in the provided rack. i. One (1) 54-port gigabit switch shall be provided and installed in the provided rack. j. One (1) hard disc audio recorder and one (1) hard disc video recorder shall be provided and installed in the provided rack. k. One (1) custom input/output rack plate shall be provided and installed in the provided rack. City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 3 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 3 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. 2. BALANCE OF BUILDING a. One (1) custom input/output wall box shall be provided and installed below the window in Traditions I Ballroom. b. Ford shall provide and install XLR audio inputs in four (4) OFE floor boxes. One (1) in Traditions I, two (2) in Traditions II, and one (1) Traditions III. 3. CONTROL SYSTEM a. The provided equipment shall be integrated with the OFE in the control system. b. The Customer will be responsible for providing the uncompiled source code. If the uncompiled source code is unavailable, a change order shall be issued for the Customer to approve. 4. THE CUSTOMER SHALL BE RESPONSIBLE FOR: a. The Customer shall have a representative (one [1] person selected by the Customer) available throughout the installation to make decisions on behalf of the Customer concerning the installation. The purpose is to ensure that communication between the Customer and Ford is accurate and responsive in the event of questions or problems that may arise during installation. b. The Customer shall clear the rooms involved in the installation of all activities during the periods of installation. Ford will work with the Customer to schedule the installation. Hours or days of work lost by the installation crew due to the inability to work as planned will be charged to the Customer based on the extra labor and expenses required. c. The Customer shall provide a facility that is prepared for the installation of electronic equipment. This includes a clean, dust-free and air-conditioned environment that is secure and quiet. The Customer is responsible for providing a secure job site and for the cost of loss or damage to audio, video, and lighting equipment delivered by Ford to the job site. d. Electrical Power In the event that electrical power is required to be installed or conduit systems are required to support the audio/video systems, it is the responsibility of the Customer, at their expense, to provide complete and adequate electrical power and conduit, unless otherwise noted. e. Providing and preparing adequate space for the location of equipment, and equipment racks included in the system. In the event floors are sloped or not level, the Customer is responsible for making the floor level under consoles and equipment racks. In the event a projection screen is recessed in a finished ceiling, the Customer is responsible for refinishing the ceiling. f. Providing a clear area with adequate ventilation and air conditioning that maintains a room temperature not exceeding 75 degrees Fahrenheit in all rooms that are occupied by sound/audio/video/lighting equipment racks. Sound, audio, video, and lighting equipment produces heat which must be dissipated by ventilation or air conditioning. Prolonged City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 4 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 4 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. operation at room temperatures above 75 degrees Fahrenheit will shorten the life of electronic equipment leading to premature failure of components. g. The Customer is responsible for the installation and registration of all software on OFE computers. Ford will provide the Customer with the system requirements for Ford provided software, but the Customer is responsible for installing it on the OFE PC's and/or OFE network. All software-related customer support shall be directly provided by the software manufacturer. h. Scaffolding or lifts provided by the Customer for use by Ford must meet OSHA safety standards and be satisfactory to meet the needs of the Ford installation personnel. In the event the Customer furnished scaffolding or lifts are unacceptable, Ford will present a change request detailing the additional cost and time extension required to complete the project. i. Ford is not licensed for and does not perform any electrical, carpentry, painting, masonry, or carpet laying work. j. The Customer shall advise Ford in writing prior to signing a contract agreement regarding the existence of asbestos in any area that Ford may be required to work. The Ford safety policy does not allow any employee to perform work if any asbestos hazard exists. If asbestos is detected, Ford employees will be removed from the location until the location can be made safe in compliance with OSHA standard (1926.1101). Any incurred expenses related to the stoppage of work will be the responsibility of the Customer. 5. FORD SHALL BE RESPONSIBLE FOR: a. Providing line drawings for systems and equipment manuals electronically at no cost b. Fabrication and installation of systems c. Providing recommendations for electrical power and conduits, to be provided and installed by the electrical contractor, for the systems d. Installation of low voltage wiring for systems e. Training f. Warranty service g. Providing as-built drawings with wire numbers and labels 6. PREVENTATIVE MAINTENANCE a. Ford shall perform one (1) pre-scheduled service call, prior to the end of the warranty period, for the purpose of conducting routine preventative maintenance (PM) to check the general operation of equipment. This PM service call shall be scheduled in advance with the Customer, between 8:00 am and 5:00 pm Monday through Friday, excluding holidays, and does not include expendable materials used (e.g., light bulbs, lamps, light fixture City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 5 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 5 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. lamps, fuses, batteries, portable connection cables, etc.) or system programming. This service is renewable up to three (3) years. b. The Customer will provide a contact person that is authorized to answer questions and obligate the Customer if additional services are requested. The contact will be personally available to meet with the Ford technician and have knowledge of the equipment and systems to be inspected. The contact person will provide access to all areas and equipment rooms requiring inspection. C. INSTALLATION SCHEDULE 1. Ford estimates that the actual on-site installation, test out and commissioning of this project will take nine (9) days. In addition to the installation, Ford shall prepare system drawings, purchase the equipment, assemble the equipment in our shop, program control software as required and do in-shop testing. This work will take approximately six (6) to eight (8) weeks prior to the beginning of actual installation at your facility. The total time required to complete the project shall be approximately nine (9) weeks from agreement execution. The completion of Ford's work depends upon the facility being secure, dust-free, air-conditioned, and quiet. 2. For Ford to meet the above completion schedule, it is important that the Customer ensures the job site is available for Ford personnel, and there are no interruptions in the availability of the job site and the ability of Ford to do the work. Ford schedules its work force weeks in advance in order to meet the installation completion dates of all of its customers. As a consequence, it is vital that the Customer notify Ford's Project Manager in the event that the Customer changes the schedule or the Customer's other contractors fall behind in completing their portion of the work. D. EQUIPMENT LIST OFE EQUIPMENT (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 OFE PODIUM .00 .00 ========= Sub Total .00 DIGTIAL SIGNAL PROCESSING (TIPS) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 OFE TESIRA SERVER I/O AVB .00 .00 1.00 BIAM.SERVIO-AVB DSP SRVR W/ 48 CHAN I/O+AVB 5,145.00 5,145.00 8.00 BIAM.SIC-4 CARD,INPUT,4CH MIC/LINE 255.00 2,040.00 3.00 BIAM.SOC-4 CARD,OUTPUT,4CH MIC/LINE 225.00 675.00 1.00 BIAM.DAN-1 CARD,TESIRA,64X64,DUAL RJ45 1,035.00 1,035.00 1.00 CISC.SG35052MPK SWIT,52PORT,GIGABIT,MAXPOE,MAN 2,358.00 2,358.00 ========= Sub Total 11,253.00 City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 6 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 6 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. AUDIO - DISTRIBUTION & ACCESS (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 OFE AUDIO FLOOR PLATE .00 .00 1.00 EXTR.60-692-20 AV,AUDIO,DA,DA6 248.00 248.00 1.00 EXTR.60-1542-01 AV,HDMI AUDIO DE-EMBEDDER,4K 466.00 466.00 ========= Sub Total 714.00 AUDIO PLAYBACK/RECORDING & ACC (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 OFE NEW NUC PC FOR NEPTUNE .00 .00 11.00 OFE BOSE DANTE AUDIO WALL PLAT .00 .00 1.00 DENO.DN-700R RECO,NETWORKABLE,SD/USB RECORD 509.00 509.00 ========= Sub Total 509.00 VIDEO SWITCHING & DISTRIBUTION (TIPS) ================================================================================= Quantity Description Price Extension ================================================================================= 3.00 CRES.AM-200 AIRMEDIA 2.0 WIRELESS AV 1,080.00 3,240.00 4.00 CRES.DMC4KZHDDS CARD,4K60,HDMI,INPUT, W/DOWN 600.00 2,400.00 5.00 CRES.DMC4KZCDSP CARD,8G+ 4K60 4:4:4 HDR INPUT 780.00 3,900.00 12.00 OFE CRESTRON DMC-C-DSP,DM CARD .00 .00 4.00 OFE CRESTRON DMC-4K-HD-DSP,CAR .00 .00 5.00 OFE CRESTRON DMC-4K-CO-HD,CARD .00 .00 3.00 OFE CRESTRON DMC-4K-HDO,CARD .00 .00 1.00 CRES.HDEXT3CB TRAN,HDMI/232,EXT,TWISTED,BLK 600.00 600.00 1.00 CRES.DMTX200C2B PANE,INPUT,DM,8G+,BLK,TXTR 840.00 840.00 1.00 CRES.DMMD32X32C SWIT,32X32 MATRIX FRAME, CPU3 10,320.00 10,320.00 1.00 CRES.HDDA84KZE AMP.DA,1X8 4K,HDMI DA 600.00 600.00 1.00 AJA.HA5-PLUS VIDE. HDMI TO 3G-SDI CONVERTER 352.00 352.00 1.00 AJA.12GDA DISTRIBUTION AMP 441.00 441.00 ========= Sub Total 22,693.00 VIDEO PLAYBACK/RECORDING & ACC (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 AJA.KIPRORACK NEW-RACKMOUNT DIGITAL FILE REC 1,776.00 1,776.00 1.00 OFE CABLE BOX .00 .00 1.00 OFE VIDEO PLAYER - BLURAY .00 .00 2.00 AJA.KISSD256USB AV,256GB SOLID STATE STOR MOD 619.00 1,238.00 ========= Sub Total 3,014.00 City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 7 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 7 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. CONTROL SYSTEM AND ACCESSORIES (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 OFE CRESTRON AV3 .00 .00 ========= Sub Total .00 RACK HARDWARE & ACCESSORIES (TIPS) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 MIDD.RMKBLCD17K DISP.MON,17"HD/KEYBOARD/KVM 2,937.00 2,937.00 1.00 MIDD.WRK44SA3LR RACK,44 SPACE(77")32" DEEP RAC 1,315.00 1,315.00 2.00 MIDD.EB1FAVLOGO PANE,1 SP,W/FAV LOGO 15.00 30.00 8.00 MIDD.EB1 PANE,1 SPACE(1 3/4") FLANGED 8.00 64.00 4.00 MIDD.EB2 PANEL,2 SPACE (3 1/2") FLANGED 11.00 44.00 3.00 MIDD.UFA-8-F1 1SP SLF,8" D W/ 1U FA,BPC 48.00 144.00 1.00 EXTR.60-190-10 MOUN,SHELF,RACK,6 DEEP, KIT 77.00 77.00 2.00 MIDD.PDS-620R POWE, SEQUENCER,6OUTLET,20AMP 569.00 1,138.00 2.00 MIDD.OCAP-2 ACCE,SHELF,2U OPEN SPACE 48.00 96.00 1.00 MIDD.UPS-2200R POWE,RACK,UPS 2200VA/1650W 1,381.00 1,381.00 10.00 MIDD.LBP-2A ACCE,LACING BAR,2","L" SHP 8.50 85.00 2.00 MIDD.BR1 PANE,1 SP 1 3/4" BRUSH GR PANE 50.00 100.00 2.00 MIDD.D2 RACK,2 SPACE (3 1/2") RACK DRA 158.00 316.00 1.00 MIDD.FI-2 ACCE,FOAM,2SP,CUSTOMIZABLE 36.00 36.00 ========= Sub Total 7,763.00 CABLES, CONNECTORS & MGMT (TIPS) ================================================================================= Quantity Description Price Extension ================================================================================= 26.00 EXTR.60-804-01 ADAP,AUDIO SUMMING W/RCA INPUT 41.00 1,066.00 1.00 EXTR.60-738-01 ADAP,ASA 111 PASSIVE SUM 41.00 41.00 4.00 CRES.CBL-HD-20 CABL,HDMI,20' 60.00 240.00 1.00 CRES.CBL-HD-6 CABL,HDMI,6' 30.00 30.00 4.00 CRES.CBL-HD-3 CABL,HDMI,3' 24.00 96.00 250.00 BELD.1695A WIRE,RG6/U,#18,75OHM,PLEN,CATV 2.00 500.00 1,000.00 CRES.DMCBLULTRA DM-4K CABLE 1.00 1,000.00 20.00 CRES.DM-CONN-20 CONN,DIGITAL MEDIA 16.00 320.00 500.00 WEST.254246F-BK WIRE, 4PR 23G SHLD CAT6 CMP 1.00 500.00 10.00 WEST.CN111S90H3 CATEGORY 6 SHLD. PLUG 4.00 40.00 10.00 WEST.CN-B0051 ACCE,CAT6 SHLDD BOOT,BLK, .40 4.00 750.00 BELD.9451P WIRE,1PR,#22,SHIELD,PLENUM .50 375.00 ========= Sub Total 4,212.00 City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 8 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 8 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. ADAPTERS (TIPS) ================================================================================= Quantity Description Price Extension ================================================================================= 4.00 LIBE.DL-AR1942 ACCE,DIGITALINX,HDMI,RING 174.00 696.00 1.00 AJA.12GDA DISTRIBUTION AMP 441.00 441.00 1.00 WHIR.SPLIT6 ACCE,1X6 MIC SPLITTER 64.00 64.00 ========= Sub Total 1,201.00 AUDIO (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 ATTE.UND610 DANTE 4 IN X 2 OUT WALL PLATE 719.00 719.00 1.00 ATTE.UNXP2O PANE,1G DUAL PASSIVE XLR PLATE 88.00 88.00 1.00 ATTE.UND6IO-BT ACCE,DANTE 4IX2O BT WALLPLATE 872.00 872.00 1.00 ATTE.UNDX2IO+-B PANE,2X2 XLR,DANTE,BIAMP CTRL 665.00 665.00 4.00 NEUT.NA3FF ADAP,XLR-F TO XLR-F TURNAROUND 10.00 40.00 1.00 MOTU.9305 DATA,AVB SWITCH,5-PORT 404.00 404.00 4.00 NEUT.NC3MD-LX-B CONN,DLX SERIES 3 PIN MALE, BL 3.00 12.00 4.00 NEUT.NC3FDLXB CONN,XLR 3 PIN(F),BLK/GLD,100 5.00 20.00 4.00 NEUT.NA3MM ADAP,XLR-M TO XLR-M TURNAROUND 9.00 36.00 ========= Sub Total 2,856.00 RACK (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 1.00 RCI.CUSTOM1 RACK PANEL -AUDIO/VIDEO I/O 170.00 170.00 1.00 RCI.CUSTOM2 HD-SDI I/O WALL PLATE 70.00 70.00 ========= Sub Total 240.00 CABLES,CONNECTORS (NON-CONTRACT) ================================================================================= Quantity Description Price Extension ================================================================================= 10.00 KING.2065-10-9 CONN,BNC FOR BELD 1695A/1694A 2.40 24.00 3.00 CRIMPS, TIES & MANAGEMENT 50.00 150.00 60.00 ASSORTED CABLES & CONNECTORS 10.00 600.00 66.00 RACK HARDWARE & ACCESSORIES 15.00 990.00 1.00 MISC. HARDWARE 500.00 500.00 ========= Sub Total 2,264.00 City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 9 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 9 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. INTEGRATION SERVICES (TIPS) ================================================================================= Quantity Description Price Extension ================================================================================= DESIGN, ENGINEERING, FABRICATION, PROJECT MANAGEMENT, INSTALLATION, COMMISSIONING, TRAINING AND WARRANTY 33,783.00 33,783.00 ========= Sub Total 33,783.00 ========= Merchandise: 56,719.00 Integration: 33,783.00 Freight: .00 Sales Tax*: .00 ========= Total Amount: 90,502.00 E. COST SUMMARY AND TERMS PROPOSED TOTAL: $90,502.00 PREVENTATIVE MAINTENANCE: $4,000.00 *TAXES: No taxes have been included in the project 'Total Amount,' unless specifically showing on the 'Sales Tax' line. All taxes are the responsibility of the Customer. If a tax is charged to Ford, the Customer will be responsible for reimbursing Ford for the cost. TERMS: The Customer shall issue a purchase order in accordance with the terms and conditions of the TIPS Contract #171001. 100% due upon completion. All invoices are due Net 30. CC: Unless otherwise prohibited by law, a 3% bank interchange fee will be charged for using a credit card for payment. PRICE: The price stated above for this project is based upon the complete system being purchased and installed at one time. In the event the Customer selects to purchase less than the total project, delays purchase of any portion of the system, requires that the system be installed in phases, or delays the installation, Ford reserves the right to charge for additional labor, travel, and overhead. The price is valid for thirty (30) days from the date of this proposal. COMMENCEMENT OF WORK: Ford must receive the signed contract, down payment, and/or a purchase order accepting the terms and conditions of this proposal, prior to the contract being initiated by Ford. Without the acceptance of Ford, no work on the contract will be under taken, including engineering the system, purchasing the equipment and scheduling the work crews for installation. In the event the Customer fails to pay Ford within the terms above, Ford City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 10 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 10 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. reserves the right to stop work on the project until all payments are received by Ford in accordance with the terms. CREDIT: This proposal shall not be deemed as accepted by Ford until the executed contract is returned to Ford's Credit Center for final review and acceptance. CHANGES: Any Customer Change Orders (CCO) must be approved in writing by the Customer prior to execution by Ford and are subject to the credit terms of this agreement. NON-HIRE: The Customer and Ford mutually agree, because of the high cost of training an employee, that neither party shall solicit the employment of any employee of the other party, and shall not employ any employee or any person who was an employee of the other party at any time during the relationship between the parties or for a period of one (1) year following the termination of any relationship between the parties. In the event of a breach of this section, the breaching party agrees to pay the other party an amount equal to the hired employee's annual wages as an agreed upon cost to replace the employee. F. GUARANTEES AND LIMITATIONS OF WARRANTIES 1. FORD GUARANTEES THE FOLLOWING: a. Equipment will be new, unless noted otherwise. b. All workmanship provided by Ford will be free of defects and will be repaired, free of charge, for a period of one (1) year from the date of substantial completion or the first date of beneficial use of the system, whichever date occurs first. Substantial completion shall be defined as the point where the work, or designated portion thereof, is sufficiently complete so that the system can be used for its intended purpose. c. All equipment and materials provided by Ford that were manufactured by other companies will be warranted under the standard warranty terms of the original manufacturer. d. The warranty does not include nor cover expendable materials used with the system installation (e.g., light bulbs, lamps, light fixture lamps, fuses, batteries, portable connection cables, etc.). e. Ford is not responsible for the reliability of systems that communicate using wireless technology. The performance of equipment utilizing wireless communications is inherently unreliable and will experience "drop outs", distortion and loss of connectivity from time to time. Interference from other forms of radio frequency transmissions, such as radio and television broadcasts, cell phones, and computer wireless networks, is probable and should be expected. f. Ford is not responsible for the performance, testing, or configuration of owner -furnished data networks that are used to transmit audio, video, and lighting program data and control signal data. IP-based videoconferencing systems rely upon data networks that can provide consistent bandwidth for the transmission. Videoconferencing that is transmitted over the Internet is subject to the intermittent and unreliable nature of the public network. In the event that the Customer's network is found to be the cause of defects in the quality of the audio/video signals, is unreliable, or has insufficient bandwidth to support the A/V/L City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 11 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 11 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. system and Ford's network engineers are required to troubleshoot or configure the Customer's network, the cost of this service will be invoiced to the Customer. g. The term "Software" as used in this document includes all editable source files, un-editable compiled files, graphical user interface files and functionality, audio digital signal processor (DSP) files, in whole and in part, produced under the terms of this agreement. Unless otherwise expressly agreed in writing, all Software created by Ford remains the property of Ford, and the Customer is hereby provided a license to use the Software for this project only. The Software may not be used on any other project, nor used for any purposes outside of this project, nor shared nor disclosed to anyone who is not an employee of the Customer's company. h. Any adjustments made by the Customer or the Customer's agent(s), other than routine operational adjustments, shall not be covered under this warranty statement. Re-calibration of settings shall be considered by Ford to be billable time to the Customer at Ford's standard engineering rates. i. Procedures such as routine preventative maintenance functions (e.g., keeping filters clean, keeping system environment free from foreign materials, etc.) are the responsibility of the Customer and is not included within this warranty agreement. Failure on the part of the Customer to perform these routine maintenance functions shall void this warranty. j. If warranty work is necessary within the warranty period, Ford will, at its option, repair the defective equipment or return it to the manufacturer for repair. k. Repairs, modifications, or other work performed by personnel not authorized by Ford during the period of warranty on any equipment of the system may invalidate the warranty. l. Ford will not be responsible for damages or cost of repairs due to modifications, adjustments, or additions to the system performed by personnel not authorized by Ford prior to acceptance of the system by the Customer. m. Ford may withhold warranty service in the event that the Customer has an unpaid balance due to be paid to Ford. 2. OWNER-FURNISHED EQUIPMENT (OFE): a. Ford's intent is to provide a complete system including all equipment. In some cases, the Customer may own equipment which they desire to be included with the installation. Ford identifies this as OFE. b. The use of OFE is solely for the convenience of the Customer and is not included in the warranty or guarantee provided. c. Ford shall take reasonable care in handling OFE and install it according to standard industry practices; however, Ford takes no responsibility for the operation, performance, appearance, or effects of OFE before, during, or after its integration into the system. Ford reserves the right to accept or reject OFE based on the equipment's service record, or lack City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 12 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 12 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. thereof, poor condition, or out of date software/firmware. Ford will not accept OFE that is purchased by the Customer to replace equipment that is specified in this proposal. d. In the event that OFE does not function properly, Ford shall notify the Customer to determine if the OFE is to be a) repaired, b) an alternate unit provided by the Customer, c) the unit is not to be used, or d) Ford is to provide a new unit. Ford shall provide a cost to the Customer for the work to be done. The Customer will authorize any additional costs to the job. e. The existing equipment, removed as a courtesy by Ford, that is not being reused, shall be handed over to the Customer. Ford is not responsible for the existing equipment or its condition when received by the Customer. G. TRAINING AND DOCUMENTATION 1. TRAINING INCLUDED: a. Ford will host a training session near the completion of installation. All system users and interested persons should attend this training so that all questions can be answered during this training. b. During the training, if requested, Ford personnel will attend the initial first use of the system and assist the Customer's operators and users in the operation of the Ford-installed system. c. Ford shall provide a training agenda for scheduled training. d. Ford shall provide a quick start guide (QSG) for each room type. The QSG is a generic, brief description, of how to operate the system. One (1) copy of a laminated document, for each room type, shall be provided to the Customer. 2. ADVANCED TRAINING - OPTIONAL: Ford is committed to providing the highest quality and most modern training experience possible to its Customers. In addition to the training included with this project, for an a dditional fee, Ford offers multiple, customizable options to fit the needs of any Customer. The possible programs include: a. Ford shall supply a training video consisting of a visual tutorial or tutorials, if multiple room type videos are purchased, that will explain how to operate specific AV systems. This training tutorial, narrated by a Ford trainer, is a self -paced, always-available, online video, viewable on any mobile device which give the learner a step-by-step process on how to use the technology. b. In consultation with the Customer, Ford will develop and execute a custom curriculum and curriculum schedule. c. Ford will provide in-person presentation(s), as needed, including presentation materials such as PowerPoint or Prezi presentation. City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 13 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 13 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. d. Ford will develop a custom Orientation & Operations Handbook, which shall include detailed, user-friendly information on solutions, functionality, troubleshooting, curriculum, and other useful reference materials. e. The Ford Training Center also highly recommends follow-up training sessions six months to a year following the initial session(s) to ensure that all concepts are anchored and being employed by each user as well as providing opportunities for new employees to receive the same level and style of training existing employees received. The Ford Training Center will work with customers to develop a long-term training strategy and/or ongoing training curriculum. f. Additional materials include documents in electronic format, additional hard and/or laminated copies of Quick-Start Guides and Orientation & Operations Handbooks, as well as CDs or DVDs of these curriculum materials. g. All training curriculum and components will be developed and executed by a Ford Master Trainer. h. The components of the optional training are to be determined by the Customer, Account Manager, and Ford Master Trainer to best meet the needs of the Customer. The cost of the additional materials and training is based on the desired program. i. Please contact Ford to receive a customized price quote on the Advanced Training Program option. H. BUILDING CONSTRUCTION AND SYSTEM INSTALLATION 1. VISUAL INSPECTION: a. This proposal is based upon a visual inspection of the site conditions. It is agreed that some buildings may have inherent design and/or construction that is not visibly recognizable and is outside of normal standard and customary building procedures. If the walls, floors or ceiling are found to be constructed in a manner that wire cannot be pulled or equipment cannot be mounted or otherwise installed without labor or materials in excess of those anticipated by both parties and proposed herein, the Customer agrees to be responsible for any adjustments in the labor and materials required to perform the installation. 2. EXISTING CONDITIONS: a. Acoustics and Noise In facilities where Ford is providing a sound or audio system, the Customer is responsible for providing an environment free of ambient noise and excessive reverberation and echoes. 1) Typically, ambient noise is created by HVAC systems (Heating, Ventilation, and Air Conditioning), plumbing or other mechanical systems in the building. In general, Ford recommends that the ambient noise sound pressure level not exceed NC35 (Noise Criteria) or 35 dB A scale. City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 14 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 14 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. 2) Long reverberation times and echoes are normally the result of hard wall, floor, and ceiling surfaces found in some rooms. Typically, Ford recommends that the reverb time does not exceed 1.5 seconds where the primary use is the communication of speech. The production of other types of music may require longer reverberation times. In the event that echoes exist, absorptive or diffusive wall and ceiling panels may be required to eliminate or minimize the detrimental effects of the echoes. 3) Ford is not responsible for any costs related to reducing the ambient noise or modifying the acoustics of the Customer's facilities. I. ACCEPTANCE 1. The Customer's personnel will be notified by Ford upon completion of the installation. 2. Demonstration of system performance will be during the training session. 3. Participants at the performance demonstration shall include personnel representing Ford and personnel representing City of Southlake who are authorized to accept the system as complete and make final payment. This proposal shall not be deemed as accepted by Ford until the executed contract is returned to Ford's Credit Center for final review and acceptance. If a purchase order is required by the Customer, it must be transmitted with the signed install agreement for review and acceptance. This proposal contains confidential pricing, design, engineering, and installation information that is proprietary to Ford. It is provided for your private use, and is not to be disclosed, in part or in whole, without the express, written authorization of Ford. We appreciate the opportunity to work with you on this project. If you have any questions or need additional information, please contact me at 972-241-9966. Sincerely, FORD AUDIO-VIDEO SYSTEMS, LLC Eamon Coy Account Manager Voice: 972-241-9966 E-mail: coye@fordav.com Website: www.fordav.com Eamon McA. Coy City of Southlake Ford Audio-Video Systems, LLC Upgrades to AV System at Legends Hall Proposal Submitted By: Eamon Coy, Account Manager April 11, 2019 Page 15 of 15 (\\f-mfs-01.fordav.com\sales\Sales\03 DAL\COYE\City of Southlake - CSTXGRA\The Marq - 204767\Proposal-Final\scln-COYE-EC04767-CSTXGRA-The Marq Proposal.docx, 4/12/2019 10:16 AM) Page 15 of 15 PROPRIETARY INFORMATION. The information contained herein is for use by authorized employees of the parties hereto and is not for general distribution within or outside their respective companies. SYSTEM INSTALLATION AGREEMENT Between CITY OF SOUTHLAKE and FORD AUDIO-VIDEO SYSTEMS, LLC This is to signify that City of Southlake and Ford Audio-Video Systems, LLC have entered into a contract, in the amount of $90,502.00, for the purchase and installation of equipment and services described in the attached proposal. PREVENTATIVE MAINTENANCE: $4,000.00 __________________________ Customer Accepts City of Southlake and Ford Audio-Video Systems, LLC, by and through their respective signatories to the Agreement, each represent to the other that they are authorized to enter into this Agreement. We do both agree to abide by the terms and conditions of this Agreement. FORD AUDIO-VIDEO SYSTEMS, LLC CITY OF SOUTHLAKE _________________________________ _________________________________ Eamon Coy Authorized Signature Account Manager _________________________________ _________________________________ Mathew Scott Hall Printed Name and Title Division Manager _________________________________ _________________________________ Date Date Oklahoma City | Tulsa | Dallas | Denver | Las Vegas | Austin | Houston | Phoenix | Atlanta City Of www.fordav.com | 800.654.6744 Certified Woman-Owned Business $100 Million Annual Sales 600 Projects Annually Coverage Anywhere in the U.S. Full-Service Locations | Oklahoma City (HQ), Tulsa, Dallas, Denver, Austin, Las Vegas, Houston, & New Jersey Support Offices | Chicago, Detroit, Kansas City, Wichita, San Antonio, Phoenix, and Honolulu Ford AV provides design engineering, installation and service of sound, video and lighting systems. Customers include training centers, corporate boardrooms, government, houses of worship, education, entertainment, airports, and sporting venues. Established in 1973, Ford is the low risk AV technology provider for the United States. Ford is known in the industry for successfully executing projects of any size and scale for customers with the most aggressive timelines, budget and job site conditions. At the core of this is a Job Center focused on providing an exceptional customer experience by executing each project with excellence. Each project is assigned its own team (such as Project and Field Engineers, Network Administrators, Programmers, Project Managers, Job Superintendents, Installation Technicians, Training and Service Technicians). Ford is awarded the APEx Certification, which is the highest AV integrator status by Avixa. It indicates that the integrator has achieved their highest standards for system procedures and customer satisfaction. Jim and Claire Ford founded Ford AV, a Woman-Owned Business. When it comes to commercial AV systems, Ford is focused on providing a quality experience throughout the entire process, from system design and engineering to project management, installation, commissioning and testing through training and support. 475+ Full-Time Employees 60+ Degreed Engineers 25+ Project Managers 35+ Job Superintendents 125+ Installation Technicians 30+ Dedicated Service Technicians Service of ALL manufacturers, all AV systems whether installed by Ford AV or others Industry Certifications | CTS, CTS-D, CTS-I, APEx Manufacturer certifications | Crestron, AMX, Cisco, Polycom, AtlasIED, and more Contractor Licenses in 20 States $50 Million Bonding Capacity 300+ In-house, Full-time Job Center Personnel Industry Certifications | CTS, CTS-D, CTS-I, APEx CCNA, CCNP, PMP & Licensed Professional Engineers Manufacturer Certifications | Crestron, AMX, Cisco, Polycom, AtlasIED and more $135 Million Annual Sales 600 Projects Annually Coverage throughout the U.S. Woman-Owned Business Full-Service Locations | Oklahoma City (HQ), Tulsa, Dallas, Denver, Austin, Las Vegas, Houston, Phoenix, New Jersey, Atlanta, Honolulu Support Offices | San Jose, Detroit, Kansas City, Wichita and San Antonio 530+ Full-Time Employees 80+ Degreed Engineers 35+ Project Managers 45+ Job Superintendents 125+ Installation Technicians 30+ Dedicated Service Technicians $135 Million Annual Sales 700 Projects Annually Coverage Throughout The U.S. & Abroad Woman-Owned Business Full-Service Locations | Oklahoma City (HQ), Atlanta, Austin, Dallas, Denver, Honolulu, Houston, Las Vegas, New York City, Philadelphia, Phoenix, Salt Lake City, San Francisco, Tulsa and Washington, D.C. Support Offices | Chicago, Detroit, Kansas City, Little Rock, San Antonio and Wichita CAPABILITIES STATEMENT Single Focus | Engineering and service-based; focused on the design, installation and service of AV systems Minority Owned | Women-Owned Business Certification Full-Service Locations | Oklahoma City (HQ), Tulsa, Dallas, Denver, Austin, Hoston, Las Vegas, Phoenix, Philadelphia, Atlanta, San Francisco, Honolulu, Washington, D.C., New York City and Salt Lake City Support Offices | Support staff in Wichita, Chicago, Detroit, Little Rock, Kansas City and San Antonio Human Resources | Employs over 500 Licensing | Low voltage licenses in 20 states. Ford employs licensed Professional Engineers (PE) and is licensed to perform engineering Financial | Ford operates with no debt; has audited financial statements; and is bondable to $50 million Established in 1973, Ford is a privately owned Audio/Video Integrator that specializes in the installation of complex technical systems on heavy construction sites and under demanding time schedules. EXPERIENCED, CAPABLE, & RELIABLE Job Center Staff | Responsible for executing the engineering, management, and installation of all jobs. This includes 60 engineers and programmers, 25 project managers, 35 job superintendents, and 125 installation technicians. No Outsourcing | No outsourcing of engineering, programming or installation work. Ford self performs all work except jobs where union labor is required. In this case, a union electrical contractor is hired. Safety | Safety is PRIORITY ONE. Ford’s Safety Officer begins each week with a companywide safety meeting, video conferenced to all offices. Daily job site safety meetings are conducted. Ford’s Job Superintendents have OSHA-30 certifications and most installation personnel have OSHA-10 certifications maintaining a low EMR rating. Quality Assurance Team | Job site visits ensure safety regulations and best practices are followed. Nationwide | An average of 40 installation crews work across the U.S. each week, with an installation run rate of about $2.5 million per week. Engineering | Staff includes two Registered Professional Electrical Engineers. Ford is proficient with 3D (Revit) and Building Information Modeling (BIM) CAD drawings. Project Resources | Every job is assigned a Project Manager, Project Engineer, Job Superintendent and an Account Manager. Large projects may have multiple Engineers and Job Superintendents. The Job Center is responsible for the execution of each project. Each office provides engineering, programming, design, project management, field supervision, field engineers, installation technicians, service, and sales. FAST FACTS $135 Million Annual Sales 600 Projects Annually 500+ Full-Time Employees 15 Full-Service Offices CLIENTS Apple AT&T Dell DFW International Airport ExxonMobil J.W. Marriott M.D. Anderson State Farm PURCHASING CONTRACTS BuyBoard GSA NCPA OMES of Oklahoma State of Arizona - Procure AZ State of Texas - DIR TIPS Interlocal Purchasing Systems UT Supply Chain Alliance (And others)www.fordav.com | 800.654.6744 Responsive | The Technical Assistance Center responds to service requests 24/7/365 using a toll-free number and web form. Service Level Agreements | SLA’s are custom tailored to meet the customer’s requirements and can include on-site operational support. Web Portal | A web portal provides access to the customer’s current and prior jobs, work orders, sales orders, and includes system drawings, operation manuals, inventory of AV devices by campus, building, floor, room, and more. Global Support | Ford provides international service and support for companies with global operations. Dedicated Enterprise Support | A dedicated Enterprise Service Manager is assigned to customers who have AV assets dispersed across multiple buildings, states, and countries. Ford’s Technology Assurance Program provides service options after the installation is complete. The Technical Assistance Center is independently managed and provides a call center staff with tier one, two, and three technical support personnel. Software is at the center of how current AV systems perform, which is why Ford has a dedicated software development team. Specialized Programming Groups | Two software development groups are maintained − one specializing in AV control systems, and one for business applications. Programming Collaboration | A programming specialist is assigned early in a project to collaborate in the design and ensure the control system meets the customer’s requirements. Certifications | Ford employs Cisco CCNA and CCNP certified team members and is a Cisco VAR. Internal Network | Ford manages a MPLS data network between offices without outsourcing IT, networking, server, or data storage functions. Ford utilizes Skype for Business, Polycom, and Cisco videoconferencing on a daily basis. Experience | Ford provides full integration, configuration, and maintenance of videoconferencing systems and bridges including Polycom, Cisco, LifeSize, and Skype for Business. Design Collaboration | IT personnel collaborate with AV design teams on projects with AV systems that operate on a corporate network. IT engineers collaborate with the owner’s IT group to ensure all networked systems are correctly configured to support the AV system. www.fordav.com | 800.654.6744 Customized Training | Customized training materials and classes are created to meet the customer’s unique needs. Training Collaboration | The Training Center collaborates early in the project to discuss and design a training program that meets the customer’s requirements. Training Deliverables | Deliverables can include Quick Start Guide, Step-by-Step Guide, technology and system self-paced web-based videos, and on-site classroom instruction. Ford maintains a dedicated Customer Training Group to provide technology adoption and training services. CAPABILITIES STATEMENT CLAIRE M. FORD, JD, BS CHIEF EXECUTIVE OFFICER Ms. Ford has directed the administrative and financial aspects of Ford since its inception in 1973. She built an action-oriented employee base and executive team by instilling a culture of open dialogue and collaborative problem resolution that fosters confidence and trust with both internal and external stakeholders (employee, customers and vendors) which ensures corporate success. Under her leadership, the company has grown to become one of the largest AV integrators in the United States. CERTIFICATION/EDUCATION Juris Doctorate from Oklahoma City University - Oklahoma City, OK Bachelor of Science from the University of Arts & Sciences – Chickasha, OK PROFESSIONAL SOCIETIES American Bar Association Construction Division Bar for the United States of America, Western District Court of Oklahoma National Organization of Women Business Owners Women's Business Enterprise National Council Court Appointed Special Advocate (CASA Volunteer) The Children’s Center, Board of Directors (Emeritus) EXPERIENCE/BACKGROUND Ms. Ford’s business acumen and meticulous management skills have guided the company along a continuous course of growth, and her ability to streamline operations and keep corporate overhead to a minimum has kept Ford at the forefront of an increasingly competitive trade. As one of the company's founders and the person most responsible for the corporate structure required to support each project, the depth and scope of Mrs. Ford's knowledge of each project undertaken by Ford AV is second to none. Since January 1973, Ms. Ford has overseen all aspects of the company's financial planning and corporate operations. She establishes and updates all operational and financial strategies for the company. She serves as a liaison for the company's broad range of ongoing relationships with business partners, financial institutions, and vendors. Her extensive experience in operational and fiscal management, as well as strategy development and execution, makes her well suited to serve as a key leader in delivering quality service to clients and executing the company's growth plans. EMPLOYMENT DATE January 1973 JAMES A. FORD, BSEE, PE PRESIDENT Mr. Ford founded Ford in 1973 and thereafter has steadily guided the company’s technological growth and development. Initially serving the sound reinforcement and recording studio/audio production market, Mr. Ford’s technical background and leadership has helped to make Ford America’s leading system integrator. CERTIFICATION/EDUCATION Bachelor of Science in Electrical Engineering – University of Oklahoma Registered Professional Engineer in Oklahoma (PE 15378), Arizona (PE 64011), Colorado (PE 28438), Georgia (PE 037260), Texas (SN 78262) PROFESSIONAL SOCIETIES ASCAP since 1967 Audio Engineering Society since 1971 The Acoustical Society of America since 1973 The National Association of Professional Engineers since 1988 The National Systems Contractors Association AVIXA/InfoComm International, Board of Directors 2005-2012, Secretary/Treasurer 2009, President-Elect 2010, President 2011, and Chairman 2012 AVIXA/InfoComm Asia Board Member 2013-2014 EXPERIENCE/BACKGROUND Under Mr. Ford’s leadership, Ford has expanded to twelve locations nationally and has gained an international reputation for quality, affordability and professionalism. Mr. Ford has overseen the company’s operations since its inception. He closely guides most of the projects including airports, stadiums, convention centers, and corporate/governmental audiovisual and security systems. He is highly experienced in the use of acoustical and sound system computer modeling for integration of sound reinforcement systems, noise control, and room acoustics. Mr. Ford has taught certification courses for the National Systems Contractors Association. He has written and published articles on a broad range of industry trade publications, including Sound and Video Contractor News, Mix Magazine, Modern Recording, and Creator Magazine. EMPLOYMENT DATE January 1973 www.fordav.com | 800.654.6744 Perhaps the greatest strength of Ford AV lies with its Job Center — a collection of technology specialists including engineers, project managers, fabrication technicians, job superintendents, installation technicians, and programmers. This team routinely designs and deploys some of the largest AV systems in the world. Their commitment to customer satisfaction from design to deployment has achieved the APEx Certification from InfoComm International. Ford is licensed to perform engineering and employs licensed Professional Engineers (PE). Whether it is a busy international airport or corporate boardroom, at the start of a project, a Ford team is assigned that may include Engineers, Programmers, Network specialists, and Project Managers. This team brings decades of experience and works hand-in- hand with the owner’s architect, consultant and construction representative during each phase. Field Engineers, Project Managers, Job Superintendents, and Installation Technicians use IOS and Android devices to connect wirelessly to the Job Center so that engineering drawings, photographs and documentation are current at all times. This allows a collaborative approach to the project installation from both an architectural perspective, as well as a technical one. It also allows for design changes to be made early in the process before they become much more costly. Ford has become well-known for their large engineering staff, which produces comprehensive information for field construction documentation. From conduit risers to complicated schematic diagrams to basic projector mounting details to complex, multi- driver loudspeaker arrays; our highly-trained engineering team creates the drawings and documents that become the permanent record for each phase of the installation process. These drawings can include equipment rack fabrication, AV millwork, speaker cluster assemblies, custom plates and panels, customized electronic assemblies, wire and cable pulling documentation, field device installation requirements, and GUI designed AV control system layout and software. Ford’s Project Management team has a comprehensive understanding of the construction process. All of the building infrastructure requirements are carefully documented and organized via the submittal drawing process and reviewed with the General Contractor, Electrician, and related trades by our field management personnel. This process ensures the design concept implemented by the Architect, Consultants, and the construction representatives are precise. Project Managers are responsible for all aspects of a project’s deployment, including photo documentation, coordination with the owner and other construction trades, as well as all on-site communication with our Job Superintendent and Installation Technicians. They confirm that materials are ordered and that in-house assembling/fabrication is accurate and on time. www.fordav.com | 800.654.6744 Ford maintains a full-time Job Cost Accounting Center that provides daily job cost and report services for all projects. The job accounting staff uses world-class construction accounting software which provides real-time accounting and analysis of Ford’s project costs on an ongoing basis. For projects that use cost-plus basis, the system provides detailed accounting information, down to the purchase order line level for the acquisition of materials, and to the man-hours for accounting of labor related costs. Ford’s Job Center personnel manage project scheduling in Primavera 3P or Microsoft Project. This includes management of staff, vehicles, tools, and equipment. Larger projects that involve a highly coordinated construction process are individually planned and updated on a weekly basis. Ford routinely provides integrated scheduling coordination if required by the project’s General Conditions. Ford employs a full-time purchasing staff. Ford strives to provide concise materials acquisition at the most competitive prices and to complete schedule-driven ordering requirements expeditiously to maintain the project timeline. Ford’s 50,000-square-foot Corporate Headquarters in Oklahoma City is equipped with a full CCTV surveillance infrastructure and includes 20,000 square feet of dedicated materials storage and staging area. Job specific material hold cages are powered by access card readers for inventory security and access control. www.fordav.com 800-654-6744 Participants Owner George Kaiser Family Foundation Architect Michael Van Valkenburgh Associates General Contractor Crossland Construction AV Contractor Ford Audio-Video Systems Helping People Communicate! Project Profile The Gathering Place Tulsa, OK Scan QR code to view related video. System Features The Gathering Place, the largest public park gift in U.S. history, completed phase one of the 100 acre project. The size and detail of the park’s design necessitated a standardized AV system that blended in to both the indoor and outdoor facilities. • 165” projection screen with custom painted speaker housing provides entertainment and presentation capabilities in Great Hall at the Lodge • 31 outdoor rock speakers blend in with the environment and provide music and PA announcements to visitors • 55” outdoor displays furnish digital signage and menu options at the cafe • Custom projector lift installed in the Boathouse can extend over 30’ to the floor for easy access and maintenance • 55” display and video conferencing capabilities in the main office conference room Project Profile U.S. House of Representatives - Department of Homeland Security Committee Meeting Room Washington, D.C.Scan QR code to view related video. www.fordav.com 800-654-6744 Participants Owner U.S. Government Consultant K2 Audio, LLC Architect Architect of the Capitol AV Contractor Ford Audio-Video Systems Helping People Communicate! System Features Homeland security officials have a high-tech meeting room with AV equipment that enables them to effectively discuss matters regarding national security. Individual interface stations with speakers and push-to-talk microphones as well as DSP-controlled active compact speakers allow for highly intelligible audio reinforcement Remote controlled pan-tilt-zoom cameras, full video production switcher system, 65” flat screen displays, and multiple press feed panels are installed A custom video control/production rack with a 40” flat screen preview and program monitor is available to assist with C-Span broadcasts Fiber-optic distribution system throughout the entire facility www.fordav.com 800-654-6744 Participants Owner Shell Oil Consultant Waveguide Architect Kirksey Architecture General Contractor D.E. Harvey Builders AV Contractor Ford Audio-Video Systems Helping People Communicate! Project Profile Shell Central Business District Houston, TX System Features The 950,000-square-foot, 40-floor renovated spaces at Shell include collaborative environments with a variety of room sizes for different purposes, open and private offices, conference rooms, energy hubs and break rooms, as well as a fitness center. The facility is designed to ensure the staff can perform to their fullest potential with the latest planning and technology advancement. The facility includes more than 500 rooms with AV systems; room technology includes digital audio and video transport, switching and touchpanel control systems throughout There is building-wide digital signage, CATV, and room scheduling, as well as large scale video wall visualization systems Scan QR code to view related video. www.fordav.com 800-654-6744 Participants Owner City of Austin AV Contractor Ford Audio-Video Systems Helping People Communicate! Project Profile Austin - Bergstrom International Airport Austin, TX System Features Once a fully operational military facility, Austin-Bergstrom International Airport opened its doors in May 1999 as a commercial airport. Ford was brought on to update the existing infrastructure to better serve the 12 million passengers that travel each year through Austin. • High output overhead speakers were installed to produce clear communication to passengers and cut through ambient noise throughout the terminals • High-definition LED displays were placed across the terminals to provide visual updates to flights • New digital paging stations provide employees quick access to the PA system to make last-minute announcements to specific gates and areas Scan QR code to view related video. www.fordav.com 800-654-6744 Participants Owner JPMorgan Chase & Co. Consultant RTKL Baltimore AV Contractor Ford Audio-Video Systems Helping People Communicate! Project Profile JPMorgan Chase Plano, TX System Features JPMorgan Chase consolidated their North Texas operations into a new four-building, 1 million SF campus. For 6,000 employees to effectively utilize any of the 334 meeting spaces, JPMorgan Chase sought a standardized AV solution that simplified meeting coordination and connectivity. • Divisible Training Room features six 85” HD displays, PTZ cameras, and ceiling speakers • Boardroom utilizes two 98” 4K displays and teleconferencing capabilities • Telepresence rooms provide meeting flexibility with 85” HD displays, ceiling array microphones and smart-input switching • Conference rooms feature SpeakerTrack system, which employs dual-cameras to quickly view a close-up of the active speaker in the meeting room • Digital signage and IPTV system are streamed through 4K displays in open areas Scan QR code to view related video. www.fordav.com 800-654-6744 Participants Owner City of Westminster Contractor GH Phipps Construction AV Contractor Ford Audio-Video Systems Helping People Communicate! Project Profile City of Westminster City Hall Westminster, CO System Features The City of Westminster, a northwest suburb of Denver, has seen an increase in populace, necessitating an upgrade to the city council chambers and board room. • HD displays provide content feed for each person on the dais • Wireless microphones for audience participation, awards and presentations • ADA compliant induction loop hearing system • Microphones for each position on the dais • 80” HD displays for audience viewing • Integrated control system for staff to monitor the various aspects of the audio-video and conferencing systems • Teleconferencing capabilities in the board room include a HD camera and software Scan QR code to view related video. Article Link: https://www.commercialintegrator.com/business_resources/operations/integrator- of-the-year-2018-ford-av/? utm_source=CIWeekly&utm_medium=email&utm_campaign=content&eid=432762953&bid=23 09679 Integrator of the Year: Ford Audio-Video Redefines the Traditional AV Integrator 2018 Integrator of the Year Ford Audio-Video isn’t “traditional” – they’re “principle-based,” says Ford AV founder Jim Ford. Ask an employee & you’ll see. November 26, 2018 D. Craig MacCormack A lot has changed about the AV industry since Jim and Claire Ford opened their namesake company in 1973. Through all of those changes and amidst turmoil across the industry, Ford Audio-Video (Ford AV) has remained a constant. From its early days with only a handful of employees through today’s staffing levels of more than 500 people spread around the country, Jim Ford says Ford Audio-Video has remained rooted in “principle-based management,” an old business mantra that he says “is more important than making money.” That said, Ford AV has done their fair share of that too, with $135 million in revenue and 750 commercial installations spread across myriad vertical markets, including (but not limited to) corporate, government, healthcare and education. We chose Ford AV as our 2018 Integrator of the Year for all of those reasons, and then some. Let’s hear more about how the Fords have balanced sticking to their principles with helping the business they founded grow for 45 years. “So many [AV integrators] appear to be the same today,” says Jim Ford. “Our primary focus is keeping our promises to customers. It’s easy to talk, it’s easy to sell, but it’s hard to do the work. Once you get to a certain point of success, it’s good for your employees to believe in a company that’s interested in doing the right thing. “It’s good for your customers too. The day they believe you’re working on their behalf is the day they’ll trust you more,” he says. Ford talks about how a convention center company in Las Vegas that first became a Ford AV customer about 20 years ago recently called to ask about refreshing its technology. “That’s a big thing when they start to rely on you and to trust you,” says Ford. “Just answering calls and responding to emails is a giant first step.” How Ford AV Runs its Business As mentioned, the Fords are part of a management team that has largely remained the same for the past three decades. That’s a huge asset that’s helped Ford AV be able to clearly articulate their mission and philosophy both internally and externally. “We’re completely open to look at our future,” says Ford. It’s not just leadership; Ford AV boasts many employees who have been with the company for more than 30 years. Corporate VP Bryan Burdick went from being a Ford AV customer to Ford AV sales rep in 1978. “We’re a company of integrity and a family,” says Burdick, who was a 20-year-old live sound engineer when he joined the Ford AV team. “We work as one company, not a bunch of separate companies. We’re always interested in helping people grow and take on more responsibility.” Scott Abbott joined Ford AV about 14 years ago after the coffee company for which he was CEO was bought by Sara Lee and he was eventually let go after the transition was completed. He remembers applying for a division manager position in Ford AV’s Oklahoma City office and getting a call from Claire Ford seven minutes after he submitted his resume, even though he didn’t have specific AV experience. “I had played in bands and knew about live event equipment,” says Abbott. He moved up to director of marketing before taking on division manager roles in Denver, Houston and Las Vegas, then going to director of sales before taking on his current role as VP of sales. “In 21 years prior to Ford AV, I worked for one company but it had three different owners,” says Abbott. “You think you’re stable and safe, then someone else comes in and has a different idea about how to run the company.” As a privately held company, Ford Audio-Video boasts stable ownership and a profitable business approach, says Abbott. That’s probably why so many employees have stayed with them for so long. “Some of these conglomerate companies hold on to a business for four or five years,then dump it. “They tend to be unstable and the customer ends up suffering when the management and direction keeps on changing,” he says. “The policies we put in place here don’t waver,” says Abbott. “Our mission is to use our reputation and our work to make the customer confident they’re making the right decision. It’s not just about growth. It’s about stability. “A lot of people have worked for a company that’s been sold then they’ve gotten laid off. It’s very comforting to know that your paycheck will never bounce and this company will be here when you retire.” And while the company has continued to grow in size, scope and geography, “we’re still small enough that we know almost all of the employees,” says Jim Ford. “We’re very hands-on and we always promote from within whenever we can. It makes life easy when you work with people you trust. It makes it fun to come to work,” he adds. Balancing Techies with Craftspeople Ford AV has always made sure to load its staff with engineers, but Jim Ford knows how important it is to also have people with a background in the arts “who are creative” among its employees. Ford AV has seen an influx of young employees within the past five to 10 years to help to carry the company forward into the future. Today’s hires—and those who’ve been with the company for decades —“better be good at networking and programming” if they’re going to thrive in an environment that’s become more focused on AV components on IT networks, says Jim Ford. “If you’re not strong in networking, it’s probably going to fail on the systems you’re installing,” he says. The 2018 Integrator of the Year has long had its own full-time internal training staff to help employees stay current on the latest certifications. For some employees, that means monthly or even weekly sessions in the classroom. That training brings about consistency in performance and execution from all Ford Audio-Video offices, says Ford. “One of the biggest issues with this industry is being able to deliver a quality product from every office,” he says. “We look at Ford AV as one big technical resource. “You have to have processes in place and make sure people follow those processes. One question that hovers over every decision the company makes is, ‘Who has the personal desire to be excellent?’” Whether Ford AV is working in stadiums, churches, hospitals or airports, “the technology is almost the same in any market,” says Ford. “We don’t know where the next opportunity is going to come from. “If you rely on one vertical, it can lead to some trouble,” he says. Abbott agrees, saying “we have enough irons in the fire that we can respond to areas where the opportunities are really strong.” That includes Ford AV’s rental and service departments. “We’re so diversified in what we do,” says Burdick. “We’re able to shift gears quickly.” Jim Ford was president and chairman of the then-InfoComm International board as part of his nine-year tenure and was a member of the InfoComm Asia board too. That experience “gave me time to think about the future of AV and it really helped our company,” he says. Time Has Changed Their AV Business Looking back on 45 years running an AV integration company, Jim Ford says “technology was simple and business was simple” when he and Claire took the plunge into the space in 1973. “It’s far more complicated now,” says Jim Ford. “The demands and expectations of customers are much higher now. That’s why being able to execute on your promises is so important.” Technology has come and gone and competitors have opened and closed in the past 45 years, but Jim and Claire Ford remain committed to a company that operates using simple principles that have deep roots in everything they do. “Our philosophy is:be an expert, work hard and treat people fairly and honestly,” says Jim Ford. “We’ve always been about growing out of success. When you get an opportunity, are you ready for it?” When Burdick joined Ford Audio-Video, “there was no Internet so you had to educate the customers.” For Ford AV, that meant extended hours on Thursday nights, office hours on Saturdays and training classes. The Future of Ford Audio-Video When you listen to Ford talk about his time in the AV integration space, there’s never a sense he’s ready to walk away from it—or even thinking about it. He seems to get just as big of a charge out of the word Ford Audio-Video does as ever. “I’m astounded by the opportunities that appear seemingly every week,” he says. Burdick is equally enthusiastic about his place with Ford AV going forward. EMERGENCY COMMUNICATION SYSTEM ARE YOU PREPARED? Schools | Corporate Buildings | Industrial Facilities | Mass Transit Hubs | Hospitals ACTIVE SHOOTERS WEATHER EMERGENCIES FIRECAMPUS VIOLENCE Digital signage can be coordinated with other emergency messages to deliver greater impact An Emergency Communication System (ECS) ensures rapid communication with your staff and visitors from one centralized point of control. Providing automated and live announcements, an ECS will connect all messaging systems. With the push of a button, an ECS can immediately alert all areas of your facility or campus to a life-threatening incident and guide people to safety. EMERGENCY COMMUNICATION SYSTEM PUBLIC ADDRESS SYSTEM Announcement of live or pre- recorded spoken instructions VISUAL PAGING Digital Signage displays pre- recorded announcements and directions VOICE OVER IP Existing telephone systems are utilized for live announcements FIRE ALARM Fire Alarm announcements are made through the sound system Protect Your Occupants With AnEMERGENCY COMMUNICATION SYSTEM Emergency information is distributed via text and/or email to desktop and mobile devices * TEXT & EMAIL * Compatible with third-party software How It Works 1 2 EMERGENCY COMMUNICATION SYSTEM Emergency situation occurs in a campus building1 Campus police are notified of the event and initiate Emergency Communication protocol 2 Digital signage displays visual messaging throughout the campus 3 PA system announces both live and automated messages through the existing paging system 4 Emergency text and email messages are distributed to faculty, staff and students 5 5 4 3 An Emergency Communication System is integrated with your existing PA system The ECS allows voice announcements to be changed based on the type of incident, time of day, weather and other emergency conditions. For outdoor areas, automated security announcements can be provided throughout the day, improving outdoor public safety and creating a crime deterrent. The performance of the ECS and clarity of the PA system complement one another to meet and exceed safety requirements.† EMERGENCY COMMUNICATION SYSTEM The ECS is self-monitored and fault tolerant to ensure it is ready when you need it The ECS operates on a standard data network, allowing monitoring and management of the system’s functionality over the network After an emergency, the ECS restores facility operations to normal activity In an emergency, the system overrides regular announcements and ensures the emergency announcements are made MONITORING NETWORKED ALL CLEAR MESSAGE PRIORITY † NFPA National Fire Alarm and Signaling Code, 3.3.85 Emergency Communications System. A system for the protection of life by indicating the existence of an emergency situation and communicating information necessary to facilitate an appropriate response and action. (SIG-ECS) NFPA Code, 3.3.85.1.3, In-Building Mass Notification System. A system used to provide information and instructions to people in a building(s) or other space using intelligible voice communications and including visible signals, text, graphics, tactile, or other communications methods. (SIG-ECS) www.fordav.com 800-654-6744 FORD AV IS AMERICA’S LOW-RISK AV PROVIDER EXPERIENCE | With 40 years of experience in design, installation and service of AV systems, millions of people experience Ford systems around the globe every day. NATIONWIDE | Over 20 locations, located coast to coast, provide support for Ford’s customers. RESOURCES | More than 500 trained and specialized staff, ready to assist. (80 engineers & programmers, 25 project managers, 35 job superintendents and 125 installation technicians). Apple Headquarters | Cupertino, CA Dallas/Ft. Worth International Airport | Grapevine, TX Children’s Hospital of Colorado | Aurora, CO Bank of America Stadium | Charlotte, NC So go ahead, express yourself. Author. Writer. Performer. Presenter. All are labels we give ourselves. But yet, if you think about it, it is only until the message is successfully received that the process becomes complete. The uninformed become the informed. The uninspired become inspired. The hopeless are given hope. Ford Audio-Video Our business is helping people communicate. Remember, there is no art if there is no audience. E NGINEERING The engineering team provides the foundation from which extraordinary AV systems are created. Each engineer brings years of academic training and industry experience to each project. With degrees in electrical, mechanical, acoustics, physics, theater, and computer science, Ford’s Engineers have the technical expertise to design systems and programs that are easy to use and put you in control of your system. PROJECT MANAGEMENT Project Managers live in the real world of having to make the AV systems work. Keeping abreast of the latest industry technology, coupled with extensive construction experience, is what makes Ford Project Managers the best in the business, capable of meeting each day’s challenges with tried-and-true or innovative solutions, as the particulars demand. Planning, scheduling, resource management, execution and problem resolution are the fundamentals upon which Ford Project Managers build and deliver exceptional systems; safely, on time and to specification. INSTALLATION & TESTING The culmination of the design, planning and decision making process depends upon the physical installation of the equipment at the job site. The objective of Job Superintendents and Installation Technicians is to take the specifications, drawings and equipment and apply their craftsmanship to build a system of outstanding performance. The system is tested and commissioned by Ford Engineers and Project Managers prior to turning over to the customer. CUSTOMER TRAINING As technology advances, AV systems are more complex, requiring customer training on how to utilize all the features and benefits. Ford provides a wide variety of customizable training including on-site training, online training, instruction manuals, website videos, and education seminars. The value of the customer’s investment can only be realized when its employees are fully trained in the proper use of the system. TECHNOLOGY ASSURANCE Ford offers a full suite of managed services ranging from break-fix to asset management to full-time, on-premises support personnel. As AV systems take on a strategic role in events, presentations and meetings, Ford is prepared with the services you need to keep them operating reliably and ready to work when you are. Our AV engineering, software development and networking expertise combine to maintain your AV communication systems and solve difficult problems when they occur. HELMERICH & PAYNE Tulsa, OK IMA Denver, CO EXXONMOBIL Houston, TX Business is an exchange of ideas, thoughts, words, promises...In essence, communication is the key to every company’s future. Once thought of as a luxury, AV technology has become a necessary means of communication. Whether it’s a single boardroom or an entire corporate campus, Ford’s experienced technical staff will design and install a system to help accomplish your goals. Energy companies use advanced AV systems with 3D visualization to find new sources of oil and gas. Videoconferencing systems improve communications resulting in better business decisions and the distribution of information and energy products. The use of AV technology can provide faster decisions with the ability to quickly and easily collaborate anywhere and anytime. SONIC INDUSTRIES Oklahoma City, OK LIBERTY GLOBAL Denver, CO CORPORATE ENERGY DEVON ENERGY Oklahoma City, OK “I hold the Ford AV team in very high regard... I have been impressed by the professionalism, attention to detail, integrity and follow- through.” Penne Allen Dell EMC Round Rock, TX “Ford AV continues to show professionalism and why we choose them for installations. It’s nice to see professionalism, respect for their work and good customer service.” Barry Jennings National Renewable Energy Golden, CO Each week, legions of sports fans cheer on their favorite teams in venues across the nation. Whether a small arena of a 100,000-seat stadium, everyone needs to be able to hear and see. With experience gained from integrating projects such as the Denver Broncos stadium, Colorado Rockies arena, FedEx Forum, and the granddaddy of them all, the Houston Astrodome, Ford can deliver high impact audio and video to each sports fan. Museums are built to educate and entertain; to take you back to a different time and place. Within their walls visitors may find themselves engaged in the appreciation of art or compelled by a story of historical importance. Ford incorporates today’s technology to enhance each visitor’s experience while respecting the integrity of the past. OKLAHOMA CITY NATIONAL MEMORIAL & MUSEUM Oklahoma City, OK DENVER MUSEUM OF NATURE & SCIENCE Denver, CO AUSTIN CHILDREN’S MUSEUM - THINKERY Austin, TX MILE HIGH STADIUM Denver, CO CHESAPEAKE ENERGY ARENA Oklahoma City, OK COORS FIELD Denver, CO MUSEUM SPORTING VENUE “Our visitors are literally from around the world and Ford AV helps us deliver our story to the visitors to enhance their visit here and bring attention to memorial mission.” Kari Watkins OKC National Memorial & Museum Oklahoma City, OK “Ford AV’s commitment to getting the job done... was very impressive.” Scott Magennis Colorado Rockies Baseball Denver Sports Denver, CO UNIVERSITY OF TULSA LAW SCHOOL Tulsa, OK UNIVERSITY OF ARKANSAS FOR MEDICAL SCIENCES Little Rock, AR LOUISIANA STATE CAPITOL Baton Rouge, LA VETERANS AFFAIRS COMMITTEE BOARDROOM Washington, D.C. REGIS UNIVERSITY Denver, CO The U.S. House of Representatives engaged Ford to install new AV systems for multiple hearing rooms in 2002. Every year since, the U.S. House has awarded Ford additional projects and has come to depend upon precision installation that meets their demanding time schedules. Over four decades, Ford has provided installations for all levels and branches of governmental entities - Federal, state and local. The classroom is experiencing a global shift in providing curriculum to students through the use of computers, networks and AV display technology. wBlackboards are replaced with interactive whiteboards, TVs replaced with digital displays, and distance learning extends the reach of teachers to students all over the world. Educators use AV technology to help shape the minds of students who have grown up using computers and AV systems. U.S. HOUSE OF REPRESENTATIVES Washington, D.C. GOVERNMENT EDUCATION “You are an icon to your service and profession.” Frank Bereitschaft US Environmental Protection Agency Dallas, TX “The wisest decision we have made was to choose Ford AV for this project. The support we received at all phases was outstanding.” A. Michael Valladolid University of Texas- Houston Education Houston, TX SOUTHEAST CHRISTIAN CHURCH Parker, CO COTTONWOOD CHRISTIAN CENTER Los Alamitos, CA SAGEMONT BAPTIST CHURCH Houston, TX It is all about delivering a message and now there are new ways to deliver it. Churches today want to integrate an abundance of sensory technology into their facilities. Whether it is a single sermon or a full broadcast production, everyone benefits from the technology available to churches today. It is all about communicating. “Where does it hurt?” When technology does not work it can hurt those relying on it. Health care professionals depend on a variety of diagnostic images, images that must be accurate. Videoconferencing can transmit images and sound (cardiac heart beats) to remote locations, which means the best treatment options are available for patients anywhere in the world. Medical schools now use real images transmitted in real time to train tomorrow’s doctors. PARKLAND HOSPITAL Dallas, TX MD ANDERSON CANCER CENTER Houston, TX DENVER CHILDREN’S HOSPITAL Denver, CO HEALTHCARE HOUSE OF WORSHIP “The Ford AV team went out of their way to be flexible. Great work!” Gregory Allen Children’s Hospital Aurora, CO “Truly the best contract experience.” Betsy Burke Gateway Community Church Houston, TX LILA COCKRELL THEATRE San Antonio, TX JW MARRIOTT HILL COUNTRY RESORT San Antonio, TX Conference centers and meeting facilities are expected to provide a unique setup for their customers’ needs. This requires a flexible infrastructure system and an AV system that is equally flexible. Using wireless touchpanels, AV media, computer graphics, and data from any source can be routed to any combination of rooms in the facility. There are more ways than ever to enhance a visitor’s experience. The house lights dim, a hush settles over the crowd, the curtain opens. Lights! Sound! Action! The audience has come to be entertained and there is nothing like a live performance to provide that thrill, provided the acoustics, audio and lighting technology properly enhance the performers and scenery. To turn a good performance into a great performance, Ford provides exactly that balance. HEYDAY ENTERTAINMENT Moore, OK WYNN CASINO Las Vegas, NV E NTERTAINMENT & HOSPITALITY THEATER OKLAHOMA CITY CIVIC CENTER Oklahoma City, OK MCALLEN PERFORMING ARTS CENTER McAllen, TX “Could not have been easier to work with.” Ben Britton Westin Hotel Denver, CO “Your company’s efforts helped make the Rio Suite Hotel and Casino expansion a success.” Michael Spainhour Marnell Corrao Associates Las Vegas, NV B-2 BOMBER SIMULATOR Tinker AFB, OK Today’s aerospace companies consist of forward thinkers on the cutting edge and they expect the same from their AV provider. Command centers and ground control facilities include a multitude of commercial, industrial and military applications. Through continuing education, Ford engineers stay abreast of the most advanced AV equipment available. This allows us to integrate the most complex systems required by high-tech companies. Who’s listening? Millions of travelers experience the sound of Ford, 365 days a year. Ford is the largest provider of airport sound, paging and signage systems in the United States. Airport systems are integrated solutions consisting of hardware, software and audio/visual. These systems serve to keep travelers informed of gate announcements, life safety, flight changes, arrivals and departures, gate and baggage claim announcements, and to meet ADA and international language requirements. LOS ANGELES INTERNATIONAL AIRPORT Los Angeles, CA DALLAS/FORT WORTH INTERNATIONAL AIRPORT Dallas/Fort Worth, TX DENVER INTERNATIONAL AIRPORT Denver, CO TRANSPORTATION AEROSPACE JOHNSON SPACE CENTER MISSION CONTROL Houston, TX NORTHROP GRUMMAN Azusa, CA “Your team was excellent in every aspect of the project.” BARC-DFW Dallas. TX “I am very happy to recommend your company in pursuit of additional projects of a very complex nature..” James R. Nuber Northrop Grumman Segundo, CA LOUISIANA STATE CAPITOL Baton Rouge, LA JW MARRIOTT HILL COUNTRY RESORT San Antonio, TX CITY CENTER Las Vegas, NV On many projects, architects and AV consultants work with Ford to design high-quality systems installed to exacting specifications. Some of the consultants we have worked with include: Acentech, Acoustic Dimensions, ADG, Arup, BAi, Coffeen Fricke and Associates, DL Adams, Jaffe Holden, K2 Audio, Kirkegaard, McKay Conant Hoover, PMK, The Sextant Group, Shen Milsom & Wilke, Thorburn Associates, URS, Veneklasen, Akustiks, Cosentini, Datacom Design Group, Dickensheets, HFP, Ross & Baruzzini, TechKnowledge, Waveguide, and WJHW. In today’s market, digital signage is simply a smart business move. With this informational marketing resource, you can present your company’s message instantaneously to customers worldwide from a desktop computer. Whether updating prices on a fast food menu or displaying the benefits of the latest hybrid car, let Ford provide the system while you decide how to creatively target your customers. RETAILMENOT Austin, TX COCA-COLA DISNEY SPRINGS Orlando, FL EXECUTIVE BRIEFING CENTER Dallas, TX RETAIL & DIGITAL SIGNAGE P ROFESSIONAL PARTNERS “Professional & competent as always!” Patrick Kells World of Coca-Cola Atlanta, GA “A project of this magnitude could only have been achieved through talent, diligence and quality workmanship.” R. Douglas Leonhard USAA Real Estate Company Six Flags Fiesta Texas San Antonio, TX In 1973, Jim and Claire Ford followed their passion and founded what was to become one of the largest audio/video/lighting companies in the U.S. With over 500 employees, they still provide daily leadership and personalized service. Ford Audio-Video engineers and installs systems across the nation providing sound, video and lighting systems for any type of business or venue. LOCATIONS Oklahoma City (HQ) | Atlanta | Austin | Dallas | Denver Honolulu | Houston | Las Vegas | New York City Philadelphia | Phoenix | Salt Lake City | San Francisco Tulsa | Washington, D.C. SUPPORT OFFICES Chicago | Detroit |Kansas City Little Rock | San Antonio | Wichita INDUSTRY CERTIFICATIONS CTS | CTS-D | CTS-I | APEx | CCNA | CCNP | PMP Licensed Professional Engineers 4800 WEST INTERSTATE 40 | OKLAHOMA CITY, OK 73128 PHONE: 405-946-9966 HEADQUARTERS FOR MORE INFORMATION, CALL OR VISIT US AT: 800.654.6744 www.fordav.com COMPANY Choosing the most appropriate AV contractor for any facility is critical to the success of your business. You need the latest innovations in communication to be competitive in today’s business environment and you want to make certain that each dollar invested helps to fulfill your dream of communicating with your customers, employees and vendors. We understand that it is about trust and knowledge. Sincerely, FORD AUDIO-VIDEO SYSTEMS, LLC James A. Ford, P.E. President