Item 4C ITEM 4C
M E M O R A N D U M
July 30, 2018
TO: Shana Yelverton, City Manager
FROM: Stacey Black, Director of Human Resources
SUBJECT: Approve a contract renewal with MetLife to provide employee dental
benefits for Plan Year October 1, 2018 through September 30, 2019.
Action
Requested: Approve a contract renewal with MetLife to provide employee dental
benefits for Plan Year October 1, 2018 to September 30, 2019.
Background
Information: The City’s current dental insurance carrier is MetLife. Dental insurance
was last competitively bid in 2017 and MetLife has been the City’s
dental carrier since October 1, 2017. Employees are offered two plan
options: a traditional Dental PPO (DPPO) plan and a Dental HMO
(DHMO) plan. The City currently pays the entire premium for employee
only dental coverage and the employee pays the entire dependent
cost.
The City is currently in the second year of a two year rate guarantee.
As such, there are no rate increases and no plan design changes for
the Plan Year October 1, 2018 through September 30, 2019.
Financial
Considerations: The estimated cost of the City’s portion of dental insurance premiums
is $111,645 annually.
The proposed dental insurance plan costs will be included in the
proposed budget for Fiscal Year 2019.
Strategic Link: Performance Management and Service Delivery: attract, develop and
retain a skilled workforce.
Citizen Input/
Board Review: N/A
Legal Review: N/A
Alternatives: Deny the contract renewal with United Healthcare and seek alternative
options.
Shana Yelverton, City Manager ITEM 4C
July 30, 2018
Page 2
Supporting
Documents: The following supporting documents are attached:
• MetLife Proposal
Staff
Recommendation: Approve a contract renewal with MetLife to provide employee dental
benefits for Plan Year October 1, 2018 through September 30, 2019.
MetLife Cost & Benefits Summary
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City Of Southlake
Employer Sponsored Dental, Managed Dental Plan
Proposal produced on July 20, 2017
This quote is valid for 90 days from date of proposal
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City Of Southlake
Rate Summary
Rate Summar y
Coverage Participating
Lives
Covered
Volume Rates Annual
Premium
RQ2 Dental E/P in B 2yr RG 3rd yr cap 4219094
Employer Sponsored Dental
(per Employee Per Month) 251 $178,413
Employee Only 130 $32.36
Employee + Spouse 27 $64.72
Employee + Child(ren) 37 $72.00
Employee + Family 57 $109.64
Rates are guaranteed from October 1, 2017 - September 30, 2019
3rd year Rate Cap: The second year’s renewal rates will not be increased by more than 8.0% above the
current rates.
Managed Dental Plan
(per Employee Per Month) 36 $14,331
Employee Only 8 $14.76
Employee + Spouse 7 $28.05
Employee + Child(ren) 5 $29.53
Employee + Family 16 $45.76
Rates are guaranteed from October 1, 2017 - September 30, 2019
3rd year Rate Cap: The second year’s renewal rates will not be increased by more than 8.0% above the
current rates.
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Summary of Benefits
Dental Insurance - RQ2 Dental E/P in B 2yr RG 3rd yr cap
Employer Sponsored Dental
Class Description All Active Full Time Employees in PPO (30 Hours)
In-Network Out-of-Network*
Reimbursement Negotiated Fee Schedule R&C
90th Percentile
Type A – Preventive 100% 100%
Type B – Basic 80% 80%
Type C – Major 50% 50%
Calendar Year
Deductible applies to:
Individual
Family
B & C
$50
$150
Aggregate
B & C
$50
$150
Aggregate
Calendar Year
Maximum
(applies to A,B,C
services)
$1,750 $1,750
Orthodontia 50% 50%
Orthodontia Lifetime
Maximum $1,500 $1,500
* Out of Network benefits are payable for services rendered by a dentist who is not a participating provider. The Reasonable and
Customary charge is based on the lowest of (1) the dentist’s actual charge (the ‘Actual Charge’), (2) the dentist’s usual charge for the
same or similar services (the ‘Usual Charge’) or (3) the charge of most dentists in the same geographic area for the same or similar
services as determined by MetLife (the ‘Customary Charge’). Services must be necessary in terms of generally accepted dental
standards.
Employer Sponsored Dental Rate per
Employee Lives Est Monthly
Premium
Est Annual
Premium
Employee Only $32.36 130 $14,868 $178,413
Employee + Spouse $64.72 27
Employee + Child(ren) $72.00 37
Employee + Family $109.64 57
Total 251
Rates are guaranteed from October 1, 2017 - September 30, 2019 (24 months)
3rd year Rate Cap: The second year’s renewal rates will not be increased by more than 8.0% above the
current rates.
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Frequency & Allocations / Exclusions
(Custom Primary (Flex) - Custom Lower Cost (Flex))
Class Description: All Active Full Time Employees in PPO
TYPE A
Benefits are payable immediately from the start date of an individual’s benefits
Examinations 2 times in 12 months
Examinations – Problem Focused Combined with Examinations Limit
Prophylaxis: Cleanings 2 times in 12 months
Sealants 1 per molar in 36 months for a child under
age 16
Space Maintainers No Limit for a child under age 16
Fluoride 2 times in 12 Months for a dependent child
under age 16
Full Mouth X-Rays Once in 36 months
Bitewing X-Rays For a child under 14: 1 time in 1 calendar
year
Adult: 1 time in 1 calendar year
Labs & Other Tests
Periapical X-Rays
Other X-Rays
TYPE B
Benefits are payable immediately from the start date of an individual’s benefits
Consultations 1 in 12 months
Amalgam Fillings 1 replacement per surface in 24 Months
Root Canal 1 per tooth per lifetime
Periodontal Maintenance 2 perio. Treatments in 1 calendar yr, includes
2 cleanings (total comb: 2)
Periodontal Surgery 1 per quadrant in any 36 month period
Scaling & Root Planing 1 per quadrant in any 24 month period
Emergency Palliative Treatment
General Anesthesia
Resin Composite Fillings(includes coverage
for composite fillings on molars)
Pulpotomy
Pulp Capping
Pulp Therapy
Apexification & Recalcification
Periodontal Surgery – Soft & Connective
Tissue Grafts
Periodontics – Non-Surgical
Oral Surgery: Simple Extractions
General Services
Occlusal Guards / Bruxism Appliances
TYPE C
Benefits are payable immediately from the start date of an individual’s benefits
Prefabricated Crowns 1 per tooth in 60 months
Crown Buildups / Post Core 1 per tooth in 60 months
Repairs No Limit
Recementations 1 in 12 months
Dentures 1 in 60 months
Immediate Temporary Dentures – Complete
/ Partial
1 replacement in 12 months
Dentures – Rebases / Relines 1 in 12 months
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Denture Adjustments 1 in 12 months
Fixed Bridges 1 in 60 months
Inlays / Onlays /Crowns 1 replacement per tooth in 60 months
Implant Services 1 per tooth position in 10 calendar years
Implant Repairs 1 per tooth in 10 calendar years
Implant Supported Prosthetic 1 per tooth in 10 calendar years
Tissue Conditioning 1 in 36 months
Occlusal Adjustments 1 in 12 months
Oral Surgery: Surgical Extractions
Other Oral Surgery
Orthodontics
Benefits are payable immediately from the start date of an individual’s benefits
Orthodontic Diagnostics
Orthodontic Treatment
Exclusions
All Active Full Time Employees in PPO
Services which are not dentally necessary, those which do not meet generally accepted standards of
care for treating the particular dental condition, or which we deem experimental in nature.
Services for which a covered person would not be required to pay in the absence of dental insurance.
Services or supplies received by a covered person before the insurance starts for that person.
Services which are neither performed nor prescribed by a dentist except for those services of a licensed
dental hygienist which are supervised and billed by a dentist and which are for scaling or polishing of
teeth or fluoride treatment.
Services which are primarily cosmetic unless required for the treatment or correction of a congenital
defect of a newborn child.
Services or appliances which restore or alter occlusion or vertical dimension.
Restoration of tooth structure damaged by attrition, abrasion or erosion unless caused by disease.
Restorations or appliances used for the purpose of periodontal splinting.
Counseling or instruction about oral hygiene, plaque control, nutrition and tobacco.
Personal supplies or devices including, but not limited to: water piks, toothbrushes, or dental floss.
Initial installation of a Denture to replace one or more teeth which were missing before such person was
insured for Dental Insurance, except for congenitally missing natural teeth.
Decoration or inscription of any tooth, device, appliance, crown or other dental work.
Missed appointments.
Services covered under any workers’ compensation or occupational disease law.
Services covered under any employer liability law.
Services for which the employer of the person receiving such services is not required to pay.
Services received at a facility maintained by the Policyholder, labor union, mutual benefit association, or
VA hospital.
Services covered under other coverage provided by the Policyholder.
Temporary or provisional restorations.
Temporary or provisional appliances.
Prescription drugs.
Services for which the submitted documentation indicates a poor prognosis.
Services, to the extent such services, or benefits for such services, are available under a government
plan. This exclusion will apply whether or not the person receiving the services is enrolled for the
government plan. We will not exclude payment of benefits for such services if the government plan
requires that Dental Insurance under the group policy be paid first.
The following when charged by the dentist on a separate basis - Claim form completion; infection control
such as gloves, masks, and sterilization of supplies; or local anesthesia, non-intravenous conscious
sedation or analgesia such as nitrous oxide.
Dental services arising out of accidental injury to the teeth and supporting structures, except for injuries
to the teeth due to chewing and biting of food.
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Caries susceptibility tests.
Precision attachments associated with fixed and removable prostheses.
Adjustment of a denture made within 6 months after installation by the same dentist who installed it.
Duplicate prosthetic devices or appliances.
Replacement of a lost or stolen appliance, cast restoration or denture.
Intra and extraoral photographic images.
Fixed and removable appliances for correction of harmful habits.
Treatment of temporomandibular joint disorder. This exclusion does not apply to residents of Minnesota.
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Summary of Benefits
Dental Coverage - RQ2 Dental E/P in B 2yr RG 3rd yr cap
Managed Dental Plan
MET245 - Texas
Code Description Co-Payment
Diagnostic Treatment
D0120 Periodic Oral Evaluation – established patient $0
D0150 Comprehensive Oral Evaluation – New or Established Patient $0
D0210 Intraoral – Complete Series of Radiographic Images $0
D0274 Bitewings – Four Radiographic Images $0
D0330 Panoramic Radiographic Image $0
Preventive Services
D1110 Prophylaxis – Adult $0
D1120 Prophylaxis – Child $0
D1351 Sealant – per tooth $0
Restorative Services
D2140 Amalgam – One Surface, Primary or Permanent $0
D2330 Resin-Based Composite – One Surface, Anterior $0
D2391 Resin-Based Composite – One Surface Posterior $30
Crowns
D2750 Crown-Porcelain Fused to High Noble Metal $245
D2751 Crown-Porcelain Fused to Predominantly Base Metal $245
Endodontics
D3220
Therapeutic Pulpotomy (excluding final restoration)-removal of pulp
coronal to the dentinocemental junction and application of
medicament
$30
D3330 Endodontic therapy, Molar (excluding final restoration) $210
Periodontics
D4260 Osseous Surgery (Including Flap Entry and closure) – Four or more
contiguous teeth or tooth bounded spaces per quadrant $300
D4341 Periodontal scaling and root planing – Four or more teeth per
quadrant $50
D4381 Localized delivery of antimicrobial agents via controlled release
vehicle into diseased crevicular tissue, per tooth $65
D4910 Periodontal Maintenance $40
Prosthodontics
D5110 Complete Denture - Maxillary $325
D5120 Complete Denture - Mandibular $325
D5211 Maxillary partial denture – resin base (including any conventional
clasps, rests and teeth) $400
D5212 Mandibular partial denture – resin based (including any
conventional clasps, rests and teeth) $400
Implants
D6010 Surgical placement of implant body: endosteal implant $1,005
D6059 Abutment supported porcelain fused to metal crown (high noble
metal) $660
Crowns / Fixed Bridges
D6241 Pontic – Porcelain fused to predominantly base metal $245
D6750 Retainer Crown - Porcelain fused to high noble metal $245
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Oral Surgery
D7140 Extraction, erupted tooth or exposed root (elevation and/or forceps
removal) $5
D7210
Extraction, erupted tooth requiring removal of bone and/or
sectioning of tooth, and including elevation of mucoperiosteal flap if
indicated
$30
D7220 Removal of impacted tooth – soft tissue $50
D7240 Removal of impacted tooth – completely bony $80
Orthodontics
D8020 Limited orthodontic treatment of the transitional dentition $1,000
D8030 Limited orthodontic treatment of the adolescent dentition $1,000
D8040 Limited orthodontic treatment of the adult dentition $1,000
D8070 Comprehensive orthodontic treatment of the transitional dentition $1,850
D8080 Comprehensive orthodontic treatment of the adolescent dentition $1,850
D8090 Comprehensive orthodontic treatment of the adult dentition $1,850
Adjunctive General Services
D9110 Palliative (emergency) treatment of dental pain – minor procedure $10
D9310 Consultation – diagnostic service provided by dentist or physician
other than requesting dentist or physician $0
The above description is only a summary of the Managed Dental Plan being offered. A complete copy of all
the terms and conditions of the Managed Dental Plan being offered is set forth in the Managed Dental Plan
Schedule of Benefits provided herewith.
Managed Dental Plan
Rate per
Employee
Lives
Est Monthly
Premium
Est Annual
Premium
Employee Only $14.76 8 $1,194 $14,331
Employee + Spouse $28.05 7
Employee + Child(ren) $29.53 5
Employee + Family $45.76 16
Total 36
Rates are guaranteed from October 1, 2017 - September 30, 2019 (24 months)
3rd year Rate Cap: The second year’s renewal rates will not be increased by more than 8.0% above the
current rates.
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Limitations & Exclusions
Texas
Limitations and Additional Charges
Class Description: All Active Full Time Employees in DHMO
General • Specialty Care Dentists will accept the contracted fee for all Covered
Services.
• General anesthesia or IV sedation is a Covered Service only if it is
provided in a Selected General Dental Office, administered by the
Selected General Dentist or Specialty Care Dentist, and is in conjunction
with covered oral and periodontal surgical procedures or when deemed
necessary by the Selected General Dentist or Specialty Care Dentist.
• Sterilization and infection control are not billable to Us or You or Your
Dependent and are included within the charges for other services provided
on that date of service.
o Local Anesthetic is included in all restorative and surgical
procedure fees.
o All adhesives, liners, bases and occlusal adjustments are included
as a part of the restorative procedure.
Preventive • Routine cleanings (oral Prophylaxis), periodontal maintenance services
(following active periodontal therapy) and fluoride treatments are limited to
twice a year. Two (2) additional cleanings (routine and periodontal) are
available at the Co-Payment listed in the SCHEDULE OF BENEFITS.
Additional Prophylaxis are available, if Dentally Necessary.
• Sealants and/or preventive resin restorations: Plan benefit applies to
primary and permanent molar teeth, limited to age 19, one (1) per tooth,
per thirty-six (36) months, unless Dentally Necessary.
• Space maintainers are covered to age 14 once per area, per lifetime.
Replacement of lost space maintainers are not a Covered Service.
Diagnostic • Panoramic or full mouth x-rays (including bitewings): once every three (3)
years, unless Dentally Necessary for a specific dental problem.
• All costs for additional periapical and bitewing x-rays provided on the same
day that a full mouth x-ray is provided to You or Your Dependent are
included in the costs for the full mouth x-ray.
Restorative
Treatment
Crowns, Implants and Fixed Bridges
• An additional charge, not to exceed $150 per unit, will be applied for any
procedure using noble, high noble or titanium metal.
• Cases involving seven (7) or more Crowns, implants and/or fixed Bridge
units in the same treatment plan require an additional $125 Co-Payment
per unit in addition to the specified Co-Payment for each Crown, implant or
Bridge unit.
• There is a $75 Co-Payment per molar, for the use of porcelain.
• Prefabricated stainless steel Crowns or prefabricated resin Crowns are
limited to no more than one (1) replacement for the same tooth surface
within five (5) years.
• Charges for temporary Crowns/restorations are included within the costs of
the permanent Crown/restoration.
• Provisional Crowns/restorations are to be used for an interim of at least six
(6) months duration. Interim Crowns/restorations are to be used for a
period of at least two (2) months duration. These procedures are to be
utilized during restorative treatment to allow adequate time for healing or
completion of other procedures. They are not to be used as temporary
restorations.
• Replacement of any Cast Restorations with the same or a different type of
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Cast Restoration are limited to no more than once every five (5) years.
• Core buildups are limited to no more than once per tooth in a period of five
(5) years.
• Post and cores are limited to no more than once per tooth in a period of
five (5) years.
• Labial veneers are limited to no more than once per tooth in a period of
five (5) years.
Prosthodontics • Relinings and rebasings are limited to one (1) every twelve (12) months.
• Dentures (full or partial): Replacement only after five (5) years have
elapsed following any prior provision of such Dentures under a SafeGuard
Plan, unless due to the loss of a natural tooth which cannot be added to
the existing partial. Replacements will be a benefit under this Plan only if
the existing Denture is unsatisfactory and cannot be made satisfactory as
determined by the treating Selected General Dentist or Specialty Care
Dentist.
• Replacement of an immediate full Denture with a permanent full Denture if
the immediate full Denture cannot be made permanent and such
replacement is done within twelve (12) months of the installation of the
immediate full Denture.
• Adjustments of Dentures if at least six (6) months have passed since the
installation of the existing removable Denture.
• Delivery of removable and fixed Prosthodontics includes up to three (3)
adjustments within six (6) months of delivery date of service.
• Tissue conditioning eligible one (1) per appliance each twenty-four (24)
months.
• Provisional prostheses are to be used for an interim of at least six (6)
months duration. Interim prostheses are to be used for a period of at least
two (2) months duration. These procedures are to be utilized during
restorative treatment to allow adequate time for healing or completion of
other procedures. They are not to be used as temporary restorations.
Endodontics • The Co-Payments listed for Endodontic procedures do not include the cost
of the final restoration.
• Materials used for canal irrigation are included in the Endodontic
procedure fees.
Oral Surgery • The removal of asymptomatic third molars is not a Covered Service.
Pathology (disease) must exist for it to be covered by the program.
• Includes routine post operative visits/treatments.
Implant Services • Implants are limited to no more than once for the same tooth position in a
five (5) year period.
• Repairs of implants are limited to not more than once in a twelve (12)
month period.
• Implant supported prosthetics are limited to no more than once for the
same tooth position in a five (5) year period:
o when needed to replace congenitally missing teeth; or
o when needed to replace natural teeth.
• The following are limited to no more than two (2) each per year: Implants,
Implant supported prosthetics, and Implant abutments.
Periodontics • Irrigation (such as Chlorhexidine), is included with the other services
rendered that day.
• Local chemotherapeutic agents are limited to no more than six (6) teeth
per arch. Treatment plans involving more than six (6) teeth per arch,
require prior Plan approval.
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• Periodontal maintenance is eligible following active periodontal therapy,
which includes scaling and root planing, surgery, etc.
• Periodontal scaling and root planing, is limited to not more than once per
Quadrant in any twenty-four (24) month period.
• Periodontal surgery, including gingivectomy, gingivoplasty and osseous
surgery, is limited to no more than one surgical procedure per Quadrant in
any thirty-six (36) month period.
• Periodontal charting for planning treatment of periodontal disease is
included as part of overall diagnosis and treatment. No additional charge
will apply to You or Your Dependent or Us.
Orthodontics • If You or Your Dependent require the services of an orthodontist, a referral
must first be facilitated by Your Selected General Dentist. If a referral is not
obtained before the Orthodontic treatment begins, You will be responsible
for all costs associated with any Orthodontic treatment.
• If You or Your Dependent terminate coverage from the SafeGuard Plan
after the start of Orthodontic treatment, You will be responsible for any
additional charges incurred for the remaining Orthodontic treatment.
• Orthodontic treatment must be provided by a Selected General Dentist or
Specialty Care Dentist whose specialty is orthodontics or pediatric
dentistry for the Co-Payments listed in this SCHEDULE OF BENEFITS to
apply.
• Plan benefits shall cover twenty-four (24) months of usual and customary
Orthodontic treatment and an additional twenty-four (24) months of
retention. Treatment extending beyond such time periods will be subject to
a charge of $25 per visit.
• The retention phase of treatment shall include the construction, placement,
and adjustment of retainers.
• Continuing Orthodontic treatment is available if You or Your Dependent
qualify by enrolling within 30 days of the Effective Date for an eligible
policyholder; You or Your Dependent had Orthodontic coverage under the
policyholder's prior plan and were in active Orthodontic treatment, covered
by that Plan, as of the Effective Date of this group contract. Upon receipt of
a completed Continuing Orthodontic Form by Us, with all supporting
documentation, We will accept liability for continuing payment of the
remaining balance owed, up to a maximum of $1,500 times the percentage
of the total treatment remaining as of this group contract’s Effective Date,
subject to the section titled DENTAL BENEFITS: LIMITATIONS AND
ADDITIONAL CHARGES and DENTAL BENEFITS: EXCLUSIONS. The
Continuing Orthodontic provision is not available:
o thirty (30) days after this group contract’s Effective Date;
o to a person who enrolls after the group contract’s Effective Date;
or
o to a person who is not in active Orthodontic treatment as of the
Effective Date of this group contract.
Exclusions
• Any procedures not specifically listed as a Covered Service in this
SCHEDULE OF BENEFITS or dental procedures or services performed
solely for Cosmetic purposes (unless specifically listed as a Covered
Service in this SCHEDULE OF BENEFITS), are not covered.
• Covered Services must be performed by Your Selected General Dental
Office or a SafeGuard Specialty Care Dentist to whom You are referred in
accordance with the terms of Your evidence of coverage and SCHEDULE
OF BENEFITS. Services performed by any Dentist not contracted with
SafeGuard are not Covered Services, without prior approval by SafeGuard
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or Your Selected General Dentist, in accordance with the terms of Your
evidence of coverage and SCHEDULE OF BENEFITS (except for out-of-
area emergency services).
• Dental procedures started prior to Your or Your Dependent’s eligibility
under this SCHEDULE OF BENEFITS or started after Your or Your
Dependent’s benefits have ended. For example, teeth prepared for
Crowns, root canals in progress (the tooth has been opened into the pulp
(nerve chamber)), or full or partial Dentures for which an impression has
been taken.
• Any dental services, or appliances, which are determined to be not
reasonable and/or necessary for maintaining or improving You or Your
Dependent’s dental health, as determined by the Selected General
Dentist, and Us based on generally accepted dental standards of care.
• Orthognathic surgery.
• Inpatient/outpatient hospital charges of any kind, including prescriptions or
medications, except for palliative care for an Emergency Dental Condition.
General anesthesia or IV sedation is not covered for any reason if
rendered in an out patient facility or hospital. Dental charges will be
covered, if the procedure performed is covered by the Plan.
• Replacement of Dentures, Crowns, appliances or Bridgework that have
been lost, stolen or damaged.
• Treatment of malignancies, cysts, or neoplasms, unless specifically listed
as a Covered Service in the SCHEDULE OF BENEFITS. Any services
related to pathology laboratory fees.
• Procedures, appliances, or restorations whose primary purpose is to
change the vertical dimension of occlusion, correct congenital
malformation, developmental, or medically induced dental disorders
including, but not limited to, treatment of myofunctional, myoskeletal, or
temporomandibular joint disorders unless otherwise specifically listed as a
Covered Service in this SCHEDULE OF BENEFITS.
• Dental services provided for or paid by a federal or state government
agency or authority, political subdivision, or other public program other
than Medicaid or Medicare.
• Dental services required while serving in the armed forces of any country
or international authority.
• Dental services considered Experimental or Investigational in nature. If We
make a determination that a Dental service is Experimental or
Investigational in nature, this Adverse Determination may be appealed as
described in the section titled APPEAL OF ADVERSE DETERMINATION
in Your Evidence of Coverage.
• Treatment required due to an accident from an external force, unless
otherwise listed as Covered Service in this SCHEDULE OF BENEFITS.
• The following are not included as Orthodontic benefits:
o Repair or replacement of lost or broken appliances;
o Retreatment of Orthodontic cases;
o Treatment involving:
Maxillo-facial surgery, myofunctional therapy, cleft palate,
micrognathia, macroglossia;
Hormonal imbalances or other factors affecting growth or
developmental abnormalities;
Treatment related to temporomandibular joint disorders;
o Composite or ceramic brackets, lingual adaptation of Orthodontic
bands and other specialized or Cosmetic alternatives to standard
fixed and removable Orthodontic appliances. Invisalign services
are excluded.
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Highlights
Broker Commissions included in the rate:
Employer Sponsored Dental: Standard Scale
Managed Dental Plan: Flat 10.00%
Employer Sponsored Dental and Voluntary Dental Expected Participation: 100% and at least 10 covered
lives.
Managed Dental Plan Expected Participation: Minimum of 30% combined for all plans (Managed Dental Plan
/PPO), with:
• A minimum of 5 enrolled lives for the Managed Dental Plan; and
• A minimum of 10 enrolled lives for all PPO plan(s).
Employee Contributions: 1%
Financial Arrangement: Non-retrospectively Experience Rated
Situs is TEXAS
Managed Dental Plan State: Texas
Only those residing in the United States are eligible for benefits
Only those persons who reside, live or work where the Managed Dental Plan is authorized to do business are
eligible for benefits.
Dependent Child Definition: A Child is covered up to age 26, A student is covered up to age 26.
Ortho coverage applies to: Adult (employee / spouse) & Child. Children are covered to the dependent age
limit.
This quote assumes the plan is not a Section 125 plan.
An Open Enrollment period occurring annually is included.
The Summary of Benefits page is just a summary of the full benefits for this plan. The specific details,
including benefits, limitations and exclusions are available upon request as is the Evidence of Coverage. In
the event of a discrepancy, the Evidence of Coverage, and official Schedule of Benefits control the
administration of plan benefits.
Managed Dental Plans encompass both Dental HMO and Managed Care Plans. Dental Managed Care Plan
benefits are provided by Metropolitan Life Insurance Company, a New York corporation, in NY. Dental HMO
plan benefits are provided by: SafeGuard Health Plans, Inc., a California corporation in CA; SafeGuard
Health Plans, Inc., a Florida corporation in FL; SafeGuard Health Plans, Inc., a Texas corporation in TX; and
MetLife Health Plans, Inc., a Delaware corporation and Metropolitan Life Insurance Company, a New York
corporation, in NJ. The Dental HMO/Managed Care companies are part of the MetLife family of companies.
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Underwriting Assumptions
WillsCenter.com: Online will prep service offered through SmartLegalForms, Inc., available to all customers at
no charge.
If insurance coverage is provided, it will be governed by the terms and conditions of the insurance policy and
applicable law. If administrative services are provided, they are governed by the terms and condition of the
administrative services agreement and by applicable law.
If MetLife is requested to duplicate contractual provisions from the prior carrier, such provisions must be
compatible with all MetLife's standards.
The quoted rates and or fees are based upon the request received. If new or additional information in
connection with this request is provided, MetLife reserves the right to change its quote at any time before the
effective date. After the effective date, rate and or fees are subject to the terms and conditions of the policy
and or administrative services agreement.
Only those eligible persons residing in the United States may be covered. Any others must be approved by
MetLife.
NOTICE REGARDING NON-US COVERAGE
When providing you with information concerning a group insurance policy issued or proposed to your affiliate
or subsidiary outside the United States by a Metropolitan Life Insurance Company (MLIC) affiliate or by other
locally licensed insurers that are members of the MAXIS Global Benefits Network (MAXIS GBN), New York
insurance law requires the person providing the information to be licensed as an insurance broker. In this
capacity, the information provided to you will only be on behalf of such insurers and not on behalf of MLIC or
any other insurer that is not a member of MAXIS GBN. Please note that while MLIC is a member of MAXIS
GBN and is licensed to transact insurance business in New York, the other MAXIS GBN member insurers are
not licensed or authorized to do business in New York. The group insurance policies they issue are for
coverage outside the United States and are governed by the laws of the country they were issued in. These
policies have not been approved by the New York Superintendent of Financial Services, are not subject to all
of the laws of New York, and are not protected by the New York State Guaranty Fund.
SIC Code: 9111
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INTERMEDIARY AND PRODUCER COMPENSATION NOTICE
MetLife enters into arrangements concerning the sale, servicing and/or renewal of MetLife group insurance
and certain other group-related products (“Products”) with brokers, agents, consultants, thirdparty
administrators, general agents, associations, and other parties that may participate in the sale, servicing
and/or renewal of such Products (each an “Intermediary”). MetLife may pay your Intermediary
compensation, which may include, among other things, base compensation, supplemental compensation
and/or a service fee. MetLife may pay compensation for the sale, servicing and/or renewal of Products, or
remit compensation to an Intermediary on your behalf. Your Intermediary may also be owned by, controlled
by or affiliated with another person or party, which may also be an Intermediary and who may also perform
marketing and/or administration services in connection with your Products and be paid compensation by
MetLife.
Base compensation, which may vary from case to case and may change if you renew your Products with
MetLife, may be payable to your Intermediary as a percentage of premium or a fixed dollar amount. MetLife
may also pay your Intermediary compensation that is based upon your Intermediary placing and/or retaining
a certain volume of business (number of Products sold or dollar value of premium) with MetLife. In addition,
supplemental compensation may be payable to your Intermediary. Under MetLife’s current supplemental
compensation plan, the amount payable as supplemental compensation may range from 0% to 8% of
premium. The supplemental compensation percentage may be based on: (1) the number of Products sold
through your Intermediary during a prior one-year period; (2) the amount of premium or fees with respect to
Products sold through your Intermediary during a prior one-year period; (3) the persistency percentage of
Products inforce through your Intermediary during a prior one-year period; (4) premium growth during a
prior one-year period; (5) a fixed percentage of the premium for Products as set by MetLife. The
supplemental compensation percentage will be set by MetLife prior to the beginning of each calendar year
and it may not be changed until the following calendar year. As such, the supplemental compensation
percentage may vary from year to year, but will not exceed 8% under the current supplemental
compensation plan.
The cost of supplemental compensation is not directly charged to the price of our Products except as an
allocation of overhead expense, which is applied to all eligible group insurance products, whether or not
supplemental compensation is paid in relation to a particular sale or renewal. As a result, your rates will not
differ by whether or not your Intermediary receives supplemental compensation. If your
Intermediary collects the premium from you in relation to your Products, your Intermediary may earn a
return on such amounts. Additionally, MetLife may have a variety of other relationships with your
Intermediary or its affiliates, or with other parties, that involve the payment of compensation and benefits
that may or may not be related to your relationship with MetLife (e.g., insurance and employee benefits
exchanges, enrollment firms and platforms, sales contests, consulting agreements, or reinsurance
arrangements).
More information about the eligibility criteria, limitations, payment calculations and other terms and
conditions under MetLife’s base compensation and supplemental compensation plans can be found on
MetLife’s Web site at www.metlife.com/brokercompensation. Questions regarding Intermediary
compensation can be directed to ask4met@metlifeservice.com, or if you would like to speak to someone
about Intermediary compensation, please call (800) ASK 4MET. In addition to the compensation paid to an
Intermediary, MetLife may also pay compensation to your representative. Compensation paid to your
representative is for participating in the sale, servicing, and/or renewal of Products, and the compensation
paid may vary based on a number of factors including the type of Product(s) and volume of business sold.
If you are the person or entity to be charged under an insurance policy or annuity contract, you may request
additional information about the compensation your representative expects to receive as a result of the sale
or concerning compensation for any alternative quotes presented, by contacting your representative or
calling (866) 796-1800.
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