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Item 4JM E M O R A N D U M June 12, 2018 To: Shana Yelverton, City Manager From: Alison Ortowski, Assistant City Manager Subject: Item 4J: Approve contract spending with Cubic Creative, Inc. in an amount over $50,000 but not to exceed $78,500. Action Requested: Approve contract spending with Cubic Creative, Inc. in an amount over $50,000 but not to exceed $78,500. Background Information: The City currently contracts with Cubic Creative to provide digital advertising management and related creative services for our tourism marketing efforts. Under this contract, Cubic creates and places digital and print advertising targeted to the visitor audience. The purpose of this item is to expand this service to cover marketing services related to the opening of Champions Club at the Marq Southlake. Under this expanded service, Cubic would create and implement a digital and print media campaign that would target Southlake residents and business owners. The goal would be to drive pre-sales of Champions Club memberships and promote facility brand awareness. Media placements would be primarily focused on digital ads using geographic, demographic and behavioral targeting. Once this additional spending is authorized, staff will work with Cubic to identify and approve specific media placements. Financial Considerations: Currently, the City contracts with Cubic Creative for $50,000 budgeted out of the Hotel Occupancy Tax Fund. This request is to allow expenditures of $28,500 that has been budgeted in the FY 2018 Community Enhancement and Development Corporation (CEDC) for marketing purposes. Strategic Link: C3 Provide attractive and unique spaces for the enjoyment of personal interests Citizen Input/ Board Review: The allocation of marketing funds was recommended for funding to the City Council by the CEDC Board in the FY 2018 CEDC Champions Club budget. Legal Review: N/A Honorable Mayor and City Council Item 4J: Approve contract spending with Cubic Creative, Inc. in an amount over $50,000 but not to exceed $78,500. Page 2 of 2 Alternatives: Staff creates advertising and digital placements. Supporting Documents: Cubic Creative Southlake Champions Club: Media, Reporting and Creative Execution & Account Service Quote Staff Recommendation: Approve contract spending with Cubic Creative, Inc. in an amount over $50,000 but not to exceed $78,500. Southlake Champions Club | Media, Reporting, Creative Execution & Account Service Prepared For Alison Ortowski City of Southlake Created By Account Service Team Cubic, Inc. (918) 587-7888 accountservice@cubiccreative.com http://www.cubiccreative.com Quote Services Name/Description Price Qty Subtotal Champions Club | Media, Reporting, Creative Execution & Account Service $13,500.00 / Fixed $13,500.00 Ongoing services of media buying, management, reporting and account management, as well as creative execution on client approved media plan. Services include: - Copywriting and creative execution to fulfill media buy - Ongoing strategy and account management - Planning, negotiation, trafficking, and reporting of media Two rounds of client revisions to each deliverable are included. Hard costs such as printing, stock photography, media buy, etc. are not included. Deliverables are subject to change based on client needs and approved media plan. Subtotal:$13,500.00 Products Name/Description Price Qty Subtotal Proposed Champions Club Media Budget $15,000.00 1 $15,000.00 Goal: Drive pre-sales of Champions Club Memberships Primary target audience: Southlake residents and business owners Timeframe: July - Sept 2018 Additional details: - All ads will drive to experiencechampionsclub.com - Success will be measured by impressions served, CTR, email opens, and engagement - Media placements will be primarily focused on digital ads using geographic, demographic, and behavioral targeting. Specific media placements will be identified in planning and subject to client approval. Subtotal:$15,000.00 Total cost:$28,500.00 Standard Terms CUBIC STANDARD TERMS Estimate Expiration - Cubic will honor this estimated price for up to 90 days from the date of this quote. Cubic reserves the right to adjust the pricing and scope of work if the quote is approved after 90 days. If the price is adjusted or scope modified, the client will have 15 days to review and approve the adjusted quote. Estimates - If this document is used for an estimate or assignment confirmation, the fees and expenses shown are estimates only. Final fees and expenses shall be shown when invoice is rendered. The client’s approval shall be obtained for any increases in fees or expenses that exceed the original estimate by 10% or more. Payment Schedule - Payment is due as each milestone is delivered to the client. A timeline and payment schedule, if available, is included in Appendix B. Invoices are normally sent and dated the last day of the month that the milestone is delivered. Invoices are "Due on Receipt” and must be paid within thirty (30) days of the date of the invoice unless other arrangements have been made. Interest on past due accounts will accrue at the rate of 18% annually. We accept VISA, MasterCard, Discover Card, and AMEX. The following convenience fees will apply: 3% for VISA, MasterCard, Discover Card and 3.5% for AMEX. The grant of any license or right of copyright is conditioned on receipt of full payment. Media Billing - Due to varying media vendor payment terms and in order to take advantage of all available cash discounts, rebates or vendor add-ons, Cubic will invoice clients based on the following schedule for contracted and pre-planned media. The client agrees that all media will be invoiced separately from all other Cubic services. Initial Invoice - When new schedules are started, the initial bill will include costs associated with the current month’s media runs plus the next two months. For example, if in January the client agrees to a media plan that starts in January, Cubic will immediately send an invoice to the client that will cover costs for the media plan in January, February and March. This only applies to the initial billing. However, if in January the client agrees to a media plan that doesn’t start until March, Cubic will send an invoice at the end of January to the client that will cover costs for March media only. Follow-on Invoices - After the initial invoice has been sent, Cubic will send invoices at the end of each month that covers contracted and pre-planned media from the approved media plan for the 2nd month following the month of the invoice. For example, the March 31st invoice will cover costs for May media only from the approved media plan. The April 30th invoice will cover costs for June media, and so on, until the approved media plan is complete. Unplanned Media Invoices - If the client requests a new media placement that will run during the current or following month, Cubic will immediately send an invoice to cover the costs of the unplanned media placement. Payment will be due upon receipt. Special Situations - There are some situations and vendor requirements that may require client payment prior to placing media with a vendor. In these cases, Cubic reserves the right to request payment from the client prior to scheduling the media run. In these cases, Cubic will not schedule the media until payment is received. This policy allows for Cubic and the client to stay in good standing with our media vendors. Otherwise, late payment fees and/or cancellation fees will be the responsibility of the client. Third-party Fees - Quoted prices in this scope of work include all of Cubic's services plus any third-party costs indicated in the quote. While we do not anticipate any costs outside those in the quote, items not included are photography (stock or custom), travel, photocopies, file storage/devices, express mail, other courier services, third-party fees, etc., unless specifically indicated as a line item in this quote. All work outside of this scope will require an approved estimate before work begins. Expenses - The client shall reimburse Cubic for pre-approved expenses arising from this assignment, including the payment of any sales taxes due on this assignment. Stock Photography and Video - In cases where the client does not have access to original photography or video or is not contracted with Cubic for photography or video services, Cubic may use stock photography or video as placeholders in order to present design concepts. If the client decides to use the stock photography in a finished work, whether online or offline, the client agrees to pay Cubic $75 for each image used in digital final files and $150 for printed final files. Stock video costs will be quoted separately. Fees for these images and/or videos will be in addition to the fees in this quote. Fonts - Cubic is licensed to use a number of different fonts in its completed works. However, Cubic cannot transfer the license of these fonts to its clients. If the client would like to use any font that was used in a finished work, the client agrees to purchase the font for its own use. The client may purchase the font directly or Cubic may purchase the font and bill for it separately. Changes - Any proposed change(s) to this scope of services will result in a new quote. The specifications of the changes will include: Any new implementation milestones and/or delivery dates resulting from such proposed change(s); and Any cost increase or decrease (if any) resulting from such proposed change(s). Any change(s) contained in the new quote shall not be binding on the parties until approved in writing by both parties. Once approved, the change(s) shall be considered incorporated into the scope of services under this agreement and the client shall be responsible for making additional payments for those approved change(s). However, no additional payment shall be made for changes required to conform to the original assignment description. Ownership and Return of Artwork - Upon the final release and full payment, the client retains all rights, title, interest, and ownership of all approved final artwork, in any media, including but not limited to digital files. Stock image rights only apply to this project designed and developed by Cubic and are not transferrable to other media or future versions. Delays & Holds - If the client delays the project timeline by more than 2 business days, Cubic reserves the right to modify the timeline of deliverables, but will employ its best efforts to stick with the original timelines. Due to other client timelines, modifications to timelines, if necessary, may not be directly related to the specific number of days of the client delay. In these cases, Cubic will notify the client of the new timeline. If the client places a project on hold, Cubic will invoice for the work completed based on the deliverables already made plus the percentage of work completed on the current deliverable. If the client opts to restart the project, Cubic will deliver an updated timeline to the client with a proposed restart date. Termination - Notwithstanding the provisions regarding the term of this agreement set forth herein, and in addition to the parties' rights of termination specifically provided elsewhere in this agreement, the following shall apply: The client may terminate this agreement upon thirty (30) days' prior written notice to Cubic; provided, however, upon any such termination the client must pay Cubic all amounts accrued and owing, through the date of such termination, under the terminated agreement plus a cancellation fee of 10% of the total cost associated with this quote. Cubic will immediately invoice for the work completed based on the deliverables already made plus the percentage of work completed on the current deliverable plus a cancellation fee equal to 10% of the total cost associated with this quote. In the event of the termination of the agreement as allowed hereunder, any fees to be paid under the agreement shall be prorated for the applicable percentage of work completed by Cubic prior to termination or paid at such rate as specified in the agreement, prorated through the date of termination; and In the event that one party breaches any material obligation under this agreement, the other party may terminate this agreement by providing thirty (30) days' written notice of termination to the breaching party. The right of Cubic and the client to terminate in any such case shall be in addition to any other rights and remedies each party may have at law or in equity. Any subsequent breach shall be subject to immediate termination, to be effective upon written notice; and In the event that the client requests to cancel a media plan, Cubic will make every attempt to cancel the contracted media runs with the media vendors. However, in many cases, contracted media placements cannot be cancelled per vendor agreements. In these cases, the client will be responsible to pay all invoices related to media placements that cannot be cancelled regardless of the date of any such placement. Ownership of all copyrights and any original artwork not paid for as a result of the termination shall be retained by Cubic. Disputes & Default of Payment - The parties shall attempt to resolve all disputes arising out of this quote in a spirit of cooperation and with a problem-solving mindset, without formal proceedings. Any dispute which cannot be so resolved, shall be subject to binding arbitration upon the written demand of either party pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Arbitration shall take place in Tulsa, OK. Should any legal action permissible under this quote be instituted to enforce the terms and conditions of this quote, in particular the right to collect money due on unpaid invoices, the prevailing party shall be entitled to recover reasonable attorney's fees and expenses incurred at both the trial and appellate levels. Governing Law - The interpretation and enforcement of this scope of services shall be governed according to the laws of the State of Oklahoma and the federal laws of the United States of America applicable therein. The client hereby consents to the District Court for Tulsa County, Oklahoma as having exclusive jurisdiction for any action arising out of or relating to the client's use of Cubic's services. In any such action, the prevailing party will be entitled to recover all legal expenses incurred in connection with the action, including but not limited to its costs, both taxable and non-taxable, and reasonable attorney's fees. These terms will survive any termination of this quote. Signed by: City of Southlake Date