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Item 4GM E M O R A N D U M May 29, 2018 To: Shana Yelverton, City Manager From: Greg Hendricks, Director of Information Technology Subject: Consent agenda item 4G - Approve telecom expenses for Verizon Wireless services in an amount not to exceed $156,980. Action Requested: Approve telecom expenses of $156,980 for Verizon Wireless services required for single-vendor spending above $50,000. Background Information: Verizon Wireless provides wireless communications for mobility including DPS vehicles accessing Firehouse Mobile Response, Firehouse Inspector, and Crimes Mobile. Support personnel and the Emergency Operations Center (EOC) personnel also leverage these services as well for remote access to all internal services. This will continue to increase with enhancements to back-office services increase their mobile presence. Financial Considerations: These expenses for Verizon Wireless services are expected to remain within the budgeted amount of $156,980 (General Fund). Working with Verizon Wireless we continue to streamline services meeting requirements for mobility. This represents an increase from FY2017 of $14,039 due to an expansion in mobility. We have introduced mobile tracking facilities into Police vehicles so that their location is visible to Keller dispatch services improving response to customers. Strategic Link: B6 – “Optimize Use of Technology” – enables the IT department to efficiently enable control and mobility requirements. B4 – “Provide High Quality Customer Service through sustainable business practices” – enables IT to support and quickly enable mobile applications improving customer service internally and externally. Citizen Input/ Board Review: Not Applicable Legal Review: Not Applicable Alternatives: 1) Approve as proposed. Honorable Mayor and City Council Page 2 of 2 2) Reject – cancel account services and severely limit mobile services and automation services. Supporting Documents: None Staff Recommendation: Approve item as proposed Attachments: