2018-05-14 CEC MeetingCITY OF
SOUTHLAKE
TEXAS
Community Engagement Committee
Meeting Agenda
May 14, 2018
6:00 p.m.
Southlake Town Hall
1400 Main Street, Room 4A
Southlake, Texas 76092
1. Call to order
2. Approve April 9, 2018 CEC meeting minutes
3. Present and discuss Eye on Water mobile application and water services.
4. Provide feedback on online citizen engagement platforms
5. Discuss citizen engagement topics and communication.
6. Development Update
7. Discuss future agenda items
8. Adjournment
A quorum of the City Council or other board or commission may or may not be present at this
meeting.
CERTIFICATE
I hereby certify that the above agenda was posted on the official bulletin boards at Town Hall,
1400 Main Street, Southlake, Texas on Friday, May 11, 2018 by 6:00 p.m., pursuant to
Chapter 551 of the Texas Government Code.
44'k•---''4
dt
Carol Ann Borges
City Secretary
If you plan to attend this meeting and have a cb' re w fres special needs, please
advise the City Secretary 48 hours in advance at 7 t+ 1� reasonable accommodations
will be made to assist you.
CITY OF
SOUTHLAKE
TEXAS
COMMUNITY ENGAGEMENT COMMITTEE MEETING MINUTES: MAY 141", 2018
LOCATION: Southlake Town Hall
1400 Main Street, Room 4A
Southlake, Texas 76092
TIME: 6:00 P.M.
COMMITTEE MEMBERS PRESENT:
Place 1 — Sherry Berman, Chair
Place 2 — Sandra Harrison
Place 3 — Vikram Jangam
Place 4 — Ben Siebach, Vice Chair
COMMITTEE MEMBERS NOT PRESENT:
Place 5 — David Alexander, Secretary
Place 6 — Aaron Camele
Place 7 — Angela Weisgarber
STAFF PRESENT:
Lauren E. LaNeave, Assistant to the City Manager
Jerod Potts, Policy & Strategic Initiative Principal Planner
Misty Knaust, Customer Service Manager (Southlake Water Utilities)
CITY COUNCIL MEMBERS PRESENT:
N/A
OTHERS PRESENT:
N/A
REGULAR AGENDA
1. Call to order. Meeting called to order at 6:00 by Sherry Berman, Chair.
2. Approve April 9, 2018 CEC meeting minutes. Sandra made a motion to
approve the minutes as written. Ben provided a second. Approved (4-0).
Meeting Minutes: Community Engagement Committee Meeting — May 14', 2018
Page 1 of 3
3. Present and discuss Eye on Water mobile application and water services.
Misty Knaust provided information about the cellular water meters, as well as
detailed information about how to get signed up. The app can alert residents as
to water use on mobile devices. You can look at live data up to the night before
about what water usage has been. Water bills are a month in arrears. Irrigation
and pools are big things during summer months. Misty can register CEC
members for the app so they will be set up. The first time you register it must be
on a desktop computer. Users can set up leak alerts. About 19% of residents are
signed up for the application.
The Committee asked what "success" was, and Misty said she would love to see
50%. The Committee asked if there was a place (website) that the CEC could
send people to learn more. Misty responded that it
was South lakeTX.EyeOnWater.com. The Committee wanted to make sure
people could get help from staff regarding locating their CID number. The
Committee asked if there was a prompt on each water bill that goes out and
Misty said that on the water bill is a line that tells them. The Committee asked
what the three (3) top things this app does. Misty said: detect leaks, ensure
systems working as necessary, keeps you informed about water usage 24/7,
saving water and saving money.
Social Media posting about the Eye on Water app:
Southlake Parents — Vikram
Nextdoor — All CEC members will post to Nextdoor (Sherry - Timber Lakes)
Facebook (Southlake MOMs, Southlake Moms, Southlake Parents)
Chamber of Commerce — Vikram
4. Provide feedback on online citizen engagement platforms. Lauren
introduced an activity regarding obtaining CEC feedback about a potential tool to
engage with the community. The Committee discussed the new Southlake
Neighbors magazine and how they have offered the City a space to engage the
City on items. The reach of the magazine is about 3,000. The Committee asked
about using Community Impact and the response was using this channel would
likely not be free. Lauren mentioned the CEC is not requesting anything for this
budget year, but rather for the next budget year. The Committee asked how
current the website is. The Committee then asked about having a CEC website.
Lauren mentioned that a website would need to be included in a
recommendation to City Council. The Committee asked about linking to a
Facebook page where there is less maintenance. Lauren will send a survey to
the entire CEC. They will have a month to complete the survey.
5. Discuss citizen engagement topics and communication. Not discussed.
6. Development Update. Not discussed.
Meeting Minutes: Community Engagement Committee Meeting — May 14"', 2018
Page 2 of 3
7. Discuss future agenda items. Not discussed.
8. Adjournment. Sherry closed the meeting at 6.43 PM.
ATTEST:
David Alexander, ecretary
Meeting Minutes: Community Engagement Committee Meeting — May 14', 2018
Page 3 of 3