2018-02-26 CEC MinutesCITY OF
SOUTHLAKE
TEXAS
COMMUNITY ENGAGEMENT COMMITTEE MEETING MINUTES: FEBRUARY 26th,
2018
LOCATION: Southlake Town Hall
1400 Main Street, Room 4A
Southlake, Texas 76092
TIME: 6.00 P.M.
COMMITTEE MEMBERS PRESENT:
Place 1 — Sherry Berman, Chair
Place 3 — Vikram Jangam (arrived after the approval of the November 13, 2017 and
January 8, 2018 Community Engagement Committee minutes)
Place 4 — Ben Siebach, Vice Chair
Place 5 — David Alexander, Secretary
Place 7 — Angela Weisgarber
COMMITTEE MEMBERS NOT PRESENT:
Place 2 — Sandra Harrison
Place 6 — Aaron Camele
STAFF PRESENT:
Ben Thatcher, Assistant City Manager
Lauren E. LaNeave, Assistant to the City Manager
Jerod Potts, Policy & Strategic Initiative Principal Planner
CITY COUNCIL MEMBERS PRESENT:
N/A
OTHERS PRESENT:
N/A
REGULAR AGENDA
1. Call to order. Meeting called to order at 6.00 by Ben Siebach
2. Approve November 13, 2017 CEC meeting minutes. David made a motion to
approve the minutes as written. Angela provided a second. Approved (4-0).
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3. Approve January 8, 2018 CEC meeting minutes. David made a motion to
approve the minutes as written. Sherry provided a second. Approved (4-0).
4. Nominate Community Engagement Committee Officers. Angela made a
motion for the following CEC appointments, which was seconded by Vikram:
Sherry Berman — Chair
Ben Siebach —Vice Chair
David Alexander — Secretary
Approved (5-0).
5. Provide feedback on solid waste services. Lauren discussed upcoming
contract negotiations with Republic Services. Lauren asked the members of the
CEC what they like about the current service. Below are the CEC comments:
• Likes the automatic cart;
• Republic takes almost everything;
• Staff was nice;
• Trash trucks do not speed when they come through neighborhoods where
there are busses and kids;
• Duncan was not as good, they would leave stuff;
• Like twice a week pickup;
• Recycling picked up once a week is good.
Lauren asked the members of the CEC what they would like to see in the new
service contract. Below are the CEC comments:
• Heard other cities have a vacuum truck to collect leaves;
• Would like more information on curbside hazardous material and electronics
collection.
Lauren asked the members of the CEC if they used leaf recycling days. Below
are the CEC comments:
• Yes;
• The CEC mentioned having more leaf recycling days earlier (towards the front
end) and then Lauren mentioned that the dates are scheduled for the year
during the fall;
• The Committee asked if there was a way to get the compost back and Lauren
said the service is free because Republic sells the compost.
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Other comments and observations from the Committee:
• SB asked if the City was aware of how recycling compared to other cities and
Lauren noted that staff would look into it;
• DA asked if there were complaints in the citizen survey about the service, and
Lauren said that the biggest complaints were about missed pickups or if they
called the customer service line and talked to someone who was not helpful.
Might have gotten 30 or so dissatisfied answers;
• The CEC said it would be great to get more hazardous waste out of people's
yard;
• The Committee asked about the compost recycling program and Lauren said
the organic material would be collected.
6. Review and discuss results of the 2017 Citizen Satisfaction Survey. Lauren
provided an overview of the high points of the survey. The Committee noted the
distribution of people who took the survey in the city was pretty even. The CEC
asked if the percentage of volunteers in Southlake was a new question, which
Lauren said was a new question so we would have information moving forward.
The Committee asked if the City tracks when people take the survey for the first
time, and Lauren said yes. The CEC asked if we could communicate some of the
initiatives pursued because of the citizen survey responses and Lauren said they
would come up with a plan. The CEC asked if the age of people taking the
survey has stayed consistent and Lauren said she would look into it. The
Committee said it would be good to get people who have not lived in Southlake
that long more engaged and then asked how much turnover there has been in
Southlake over time, and said it seems people are staying. The Committee asked
if we can tell how many of home sales are from people who are already living in
Southlake. The CEC asked if we are getting people to volunteer who are new,
and another member of the CEC said most new people are more active in the
schools. The CEC asked if City Council had any recommendations, and Lauren
said mobility. City Council said "mobility" is a town hall word and it could be
worded differently. The Committee mentioned they have noticed an improvement
in trails.and people may be unaware of progress.
7. Review and discuss City and committee member communication channels
and areas for engagement. Lauren provided an overview of the CEC social
media accounts, and gave idea of how the group is already participating. Lauren
has a PSA that she will send to CEC so it can be shared on social media. The
Committee asked if Southlake Connect was happening, and Lauren said the
name may change, but the service is active.
8. Development Update. There was no discussion.
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9. Discuss future agenda items. The Committee asked about a feed for
exchanges between the public and City Council. There needs to be research /
investment.
10. Adjournment. Sherry closed the meeting at 7:12 PM.
ATTEST:
David Alexander" Secretary
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