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2018-01-08 CEC MinutesCITY OF SOUTHLAKE TEXAS COMMUNITY ENGAGEMENT COMMITTEE MEETING MINUTES: JANUARY 8th 2018 LOCATION: Southlake Town Hall 1400 Main Street, Room 4A Southlake, Texas 76092 TIME: 6.00 P.M. COMMITTEE MEMBERS PRESENT: Place 1 — Sherry Berman, Vice Chair Place 2 — Sandra Harrison Place 3 — Vikram Jangam Place 4 — Ben Siebach, Chair Place 5 — David Alexander, Secretary COMMITTEE MEMBERS NOT PRESENT: Place 6 — Aaron Camele Place 7 — Angela Weisgarber STAFF PRESENT: Ben Thatcher, Assistant City Manager Lauren E. LaNeave, Assistant to the City Manager Jerod Potts, Policy & Strategic Initiative Principal Planner Pilar Schank, Deputy Director of Marketing & Communication CITY COUNCIL MEMBERS PRESENT: N/A OTHERS PRESENT: N/A REGULAR AGENDA 1. Call to order. Meeting called to order at 6.01 by Ben Siebach, Chair 2. Review and Discuss City communication channels and areas for engagement. Pilar provided an overview of the existing social media and Meeting Minutes: Community Engagement Committee Meeting — January 8th, 2018 Page 1 of 2 communication channels in the City, as well as discussed new webpages coming soon such as Champions Club and the White Chapel construction project (Emerald to SH 114). The Committee asked about metrics through channels such as video on demand and the City's cable channel. Staff mentioned that metrics can be pulled in real time. Staff mentioned that the City of Southlake webpages are optimized to be shared to social media. The Committee asked whether the City graphs or tracks engagement or usage, and staff responded yes. The Committee mentioned that for projects such as White Chapel construction, the group needs a way to get information straight from the City. The Committee mentioned that this may be a good topic for a focus group (White Chapel communication tool). The Committee asked about attempting to measure the online ambassadorship of the CEC when an information push is coming. Pilar mentioned the best way to measure and be consistent is sharing from the source. The Committee asked if staff could put together a guide of steps and do a test before we get to the White Chapel construction page. Lauren mentioned that staff would send a digital copy of the City's communication outlets. The Committee asked if this information was on the City's website (communication outlets) and staff mentioned that the social media page needs to be updated. 3. Nominate Community Engagement Committee Officers. This item was tabled to a future meeting. 4. Review and Discuss 2018 Community Engagement Committee activities. Lauren provided a schedule of work plan items and requested CEC feedback. 5. Development Update. Jerod provided an update on the next two SPIN Town Hall Forums. 6. Discuss future agenda items. 7. Adjournment. Ben closed the meeting at 7:12 PM. ATTEST: David Alexand ecretary Meeting Minutes: Community Engagement Committee Meeting — January e, 2018 Page 2 of 2