Item 4A-2CITY COUNCIL WINTER WORKSHOP MEETING MINUTES, FEBRUARY 23, 2018
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CITY COUNCIL WINTER WORKSHOP FEBRUARY 23, 2018
LOCATION: The Marq
285 Shady Oaks Drive
Southlake, TX 76092
CITY COUNCIL PRESENT: Mayor Laura Hill, Mayor Pro Tem Randy Williamson,
Deputy Mayor Pro Tem Shawn McCaskill, and Councilmembers Shahid Shafi, Chad
Patton, John Huffman, and Christopher Archer.
STAFF PRESENT: City Manager Shana Yelverton, Assistant City Manager Ben
Thatcher, Assistant City Manager and Director of Economic Development & Tourism
Alison Ortowski, Assistant to the City Manager Lauren LaNeave, Chief Strategic
Performance & Innovation Officer Dale Dean, Deputy Director of Marketing and
Communications Pilar Schank, Chief Financial Officer Sharen Jackson, Deputy Director
of Community Services Kate Meacham, Deputy Director of Community Services
Candice Edmondson, Police Chief James Brandon, Assistant Chief of Police Ashleigh
Douglas, Fire Chief Mike Starr, Director of Human Resources Stacey Black, Director of
Information Technology Greg Hendricks, Senior Director of Planning and Development
Services Ken Baker, Director of Public Works Rob Cohen, Deputy Director of Public
Works Kyle Hogue, and City Secretary Carol Borges.
1.CALL TO ORDER
Mayor Laura Hill called the workshop to order at 6:33pm.
2.DINNER/WELCOME
Mayor Hill welcomed everyone. Council had dinner during the onset of the meeting.
Mayor Hill changed the agenda order, electing not to use the breakout room for
roundtable discussions, but to have the team leaders present each subject to the
Council in the main meeting room. Mayor Hill asked to begin with the 2017 Citizen
Satisfaction Survey (Item 4A).
City Manager Shana Yelverton made opening comments.
3.DISCUSSION: STRATEGIC PRIORITIES
3A. FY2017 PROOF OF PERFORMANCE
4.DISCUSSION: STRATEGIC PRIORITIES
Item 4A-2
CITY COUNCIL WINTER WORKSHOP MEETING MINUTES, FEBRUARY 23, 2018
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4A. 2017 CITIZEN SATISFACTION SURVEY
City Manager Shana Yelverton introduced Assistant to the City Manager Lauren
LaNeave, who presented the 2017 Citizen Satisfaction Survey. Julie Trujillo and Felicia
Rogers from Decision Analyst answered questions from Council. Mrs Yelverton
commended Lauren LaNeave for her hard work and strong marketing plan, which
allowed the City to achieve such a high participation rate.
5. DISCUSSION: PERFORMANCE MANAGEMENT
5A. 2017 EMPLOYEE ENGAGEMENT STUDY
City Manager Shana Yelverton introduced Director of Human Resources Stacey Black,
who presented the results of the 2017 Employee Engagement Study and answered
questions from Council.
6. ACCOUNTABILITY
6A. SOUTHLAKE 2030/2035 IMPLEMENTATION
Senior Director of Planning and Development Services Ken Baker presented the
2030/2035 Corridor Plan and answered questions from Council, identifying stages in the
planning process.
7. FOCUS AREA DISCUSSION
7A. SAFETY & SECURITY
Fire Chief Mike Starr and Police Chief James Brandon discussed Safety & Security and
answered questions from Council, specifying a reas of future readiness and manpower
needs.
7B. MOBILITY
7C. INFRASTRUCTURE
Director of Public Works Rob Cohen and Deputy Director of Public Works Kyle Hogue
presented Items 7B and 7C simultaneously and answered questions from Council.
7D. QUALITY DEVELOPMENT
Senior Director of Planning and Development Services Ken Baker and Assistant City
Manager and Director of Economic Development & Tourism Alison Ortowski presented
Quality Development and answered questions from Council.
MAYOR HILL CALLED FOR A SHORT BREAK AT 8:10PM AND RECONVENED AT
8:23PM.
CITY COUNCIL WINTER WORKSHOP MEETING MINUTES, FEBRUARY 23, 2018
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7E. PARTNERSHIPS & VOLUNTEERISM
Director of Human Resources Stacey Black and Deputy Director of Marketing and
Communications Pilar Schank discussed the City’s Partnership & Volunteerism and
answered questions from Council.
7F. PERFORMANCE MANAGEMENT
Chief Financial Officer Sharen Jackson and Director of Information Technology Greg
Hendricks discussed Performance Management, including IT security measures, and
answered questions from Council.
8. ADJOURNMENT
Mayor Hill thanked the staff for their hard work and dedication to the City and adjourned
the meeting at 9:30pm.
*An audio recording of this meeting will be permanently retained in the City Secretary’s
Office.
MINUTES APPROVED ON THIS, THE 6th DAY OF FEBRUARY, 2018.
______________________________
Laura Hill
Mayor
ATTEST:
______________________________
Carol Ann Borges, TRMC
City Secretary