Item 4I
Approve telecom/internet expenses for OneSource Communications in an amount not to exceed 70,800.
Item 4I
Madam Mayor, members of the City Council… The purpose of this item is to approve annual in-budget telecom and internet expenses for OneSource services in the amount of $70,800.
This
item is required due to purchasing policy requiring Council approval for single-vendor spending that exceeds $50,000.
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City of Southlake Strategy Map
Critical Business Outcomes
CBO1 - Continue to implement Southlake 2030 Plan by focusing on short-term initiatives.
CBO2 - Become an employer of choice by developing a plan to recruit,
develop and retain employees committed to excellence.
CBO3 - Develop long-term strategies to address future financial uncertainties and challenges.
CBO4 - Improve mobility by proactively
completing traffic analysis of key areas.
CBO5 -Optimize resources through collaboration and partnerships to reduce costs and add service value.
The City of Southlake provides municipal services that support the highest quality of life for our residents, businesses, and visitors. We do this by being an exemplary model of balancing
efficiency, fiscal responsibility, transparency, and sustainability.
Deliver on Our Focus Areas
Performance
Management &
Service Delivery
C1 Achieve the highest standards of safety & security
C2 Provide travel convenience within City & region
C3 Provide attractive & unique spaces for enjoyment of personal interests
C4 Attract & keep top-tier businesses to drive a dynamic & sustainable economic environment
C5 Promote opportunities for partnerships & volunteer involvement
Serve our Customers
Manage the Business
B1 Achieve best-in-class status in all City disciplines
B2 Collaborate with select partners to implement service solutions
B3 Enhance resident quality of life & business vitality through tourism
B4 Provide high quality services through sustainable business practices
B5 Enhance service delivery through continual process improvement
B6 Optimize use of technology
Provide Financial Stewardship
Promote Learning and Growth
F1 Adhere to financial management principles & budget
F2 Invest to provide & maintain high quality public assets
F3 Achieve fiscal wellness standards
F4 Establish & maintain effective internal controls
L1 Ensure our people understand the strategy & how they contribute to it
L2 Enhance leadership capabilities to deliver results
L3 Attract, develop & retain a skilled workforce
L4 Recognize & reward high performers
L5 Empower informed decision-making at all levels in the organization
C6 Enhance the sense of
community by providing excellent customer service and citizen engagement opportunities
L6 Foster positive employee engagement
B4 Provide high quality services through sustainable business practices
B6 Optimize use
of technology
This item relates to the City’s Strategy Map items:
B4 – Provide high quality services through sustainable business practices,
B6 – Optimize use of technology.
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High Level Description
OneSource Services
Primary vendor for internet and phone service
Redundant phone services for Town Hall, backup coverage for DPS HQ and EOC.
Redundant, scalable internet services for
City, separate service for public use
Cable services for DPS HQ
Benefits
Consistent services availability
Flexible services configuration / migration
OneSource provides highly available phone and internet services encompassing all locations in the city.
Alternate connections are also provided to isolate public internet access and
a backup connection at DPS North for failover.
Backup of critical phone services for DPS and the Emergency Operations Center are also provided.
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Cost Breakdown
Council approved the FY2017 budget for One Source services (General Fund) for $70,800
Working to improve service capacity for internal and external internet services and projected
to be within the budget target.
We continue to work with One Source to improve our capacity servicing our increasing demand for mobile applications and expanding public wifi offering.
We anticipate meeting needs within
the approved budget of $70,800.
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Thank you. Contact Greg Hendricks with questions 817.748.8373
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Thank you for your time!
If you have any questions please contact Greg Hendricks @ 817-748-8373