Item 4M
Approve the purchase of Munis application support and maintenance from Tyler Technologies in an amount not to exceed $90,817
Item 4M
Mr. Mayor, Members of the City Council…This item is to approve the Munis annual support and maintenance renewal for $86,492.
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City of Southlake Strategy Map
Critical Business Outcomes
CBO1 - Continue to implement Southlake 2030 Plan by focusing on short-term initiatives.
CBO2 - Become an employer of choice by developing a plan to recruit,
develop and retain employees committed to excellence.
CBO3 - Develop long-term strategies to address future financial uncertainties and challenges.
CBO4 - Improve mobility by proactively
completing traffic analysis of key areas.
CBO5 -Optimize resources through collaboration and partnerships to reduce costs and add service value.
The City of Southlake provides municipal services that support the highest quality of life for our residents, businesses, and visitors. We do this by being an exemplary model of balancing
efficiency, fiscal responsibility, transparency, and sustainability.
Deliver on Our Focus Areas
Performance
Management &
Service Delivery
C1 Achieve the highest standards of safety & security
C2 Provide travel convenience within City & region
C3 Provide attractive & unique spaces for enjoyment of personal interests
C4 Attract & keep top-tier businesses to drive a dynamic & sustainable economic environment
C5 Promote opportunities for partnerships & volunteer involvement
Serve our Customers
Manage the Business
B1 Achieve best-in-class status in all City disciplines
B2 Collaborate with select partners to implement service solutions
B3 Enhance resident quality of life & business vitality through tourism
B4 Provide high quality services through sustainable business practices
B5 Enhance service delivery through continual process improvement
B6 Optimize use of technology
Provide Financial Stewardship
Promote Learning and Growth
F1 Adhere to financial management principles & budget
F2 Invest to provide & maintain high quality public assets
F3 Achieve fiscal wellness standards
F4 Establish & maintain effective internal controls
L1 Ensure our people understand the strategy & how they contribute to it
L2 Enhance leadership capabilities to deliver results
L3 Attract, develop & retain a skilled workforce
L4 Recognize & reward high performers
L5 Empower informed decision-making at all levels in the organization
C6 Enhance the sense of
community by providing excellent customer service and citizen engagement opportunities
L6 Foster positive employee engagement
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This purchase corresponds to the City’s Strategy Map items
B6…enabling the IT department to maintain supportable systems and services and
F4…enabling IT to provide quick response
and resolution for Munis system issues as well as upgrades while tracking and reducing costs
High Level Description
Annual renewal of an agreement with Tyler Technologies for support & maintenance pertaining to the business critical application Munis for Finance, HR, Public Works, and Citizen Self
Service.
Benefits
Monday-Friday,7am-5pm, support availability
Upgrade rights to new version
Enhancements
Bug fixes
This annual renewal for the Munis ERP system is required to continue to upgrade the product and receive support from Tyler Technologies.
This ability is leveraged this year as we upgrade
the platform to version 11.2 providing several more years of operations before the next upgrade is required.
This support is also crucial in the Payroll area where they are required
to update W-2 information for annual processing.
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Cost Breakdown
Council approved an FY2017 budgeted amount of $90,817 for Munis maintenance & support (Technology Fund).
This represents a 4.76% increase in maintenance cost of the application.
The requested amount of $90,817 represents a 4.76% increase over FY2016 due to increased maintenance costs.
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Thank you. Contact Greg Hendricks with questions 817.748.8373
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