Item 4D
Approve contract renewal with Tactical System Network, LLC (TSN) for Town Hall Security Services in the amount of $120,000
Item 4D
Good evening Honorable Mayor and members of the City Council. This is Cristina McMurray, Deputy Director of Public Works and I will be presenting Item 4D for your consideration.
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Requested Action
Approve contract renewal with Tactical System Network, LLC (TSN) for Town Hall Security Services in the amount of $120,000.
Staff requests that City Council:
Approve a contract renewal with Tactical System Network, LLC (TSN) for Town Hall Security Services in the amount of $120,000.
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Town Hall Security Contract
Residents coming to Town Hall to:
Conduct business
Attend events
Visit the library
Vote
Elected Officials
Board members
Visitors from other cities
Employees
Ensure security within Town Hall and the safety of its patrons
The safety and security of residents coming to Town Hall to conduct business, attend events, visit the library, and vote; visitors from other cities; Elected Officials; Board Members,
and employees is of the utmost importance to the City of Southlake.
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Town Hall Security Contract
Tactical Systems Network, LLC (TSN)
Ensure high level of security
Professional Security Firm
In light of current global and local conditions, staff deemed it appropriate and necessary to engage a professional security firm to assist the City with identifying potential vulnerabilities,
and making security improvements to ensure a high level of security within Town Hall.
TSN is a professional Security Consulting Firm that provides customized security programs to protect
their clients and associated workplaces.
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Town Hall Security Contract
The City has been working with TSN to improve Town Hall security since October 30, 2014.
In February 2015, TSN completed a security risk assessment for the City and provided numerous
security enhancement recommendations. A complete list has been included in your packet for your review. Among the completed security improvements are the following:
In July 2015, the
employee breakroom was secured.
In January 2016, City Council awarded a security contract to TSN and a security desk and security officer were stationed in the Town Hall Lobby.
In
May 2016, Town Hall interior and exterior security cameras were upgraded and a dedicated IT security server was installed.
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Town Hall Security Contract
Day of the Week Open Close
Monday 6:45 a.m. 9:00 p.m.
Tuesday 6:45 a.m. 10:00 p.m.
Wednesday 6:45 a.m. 9:00 p.m.
Thursday 6:45 a.m. 9:00 p.m.
Friday 6:45 a.m. 9:00 p.m.
Saturday 10:00
a.m. 6:00 p.m.
Sunday Closed
*Security will also cover City Council meeting times.
Town Hall Hours of Operation
TSN provides an armed, licensed, uniformed, security concierge officer
5 person rotation security team to cover all Town Hall hours of operation and include after-hours events
Monitor
cameras, conduct building sweeps, building opening and locking, and assist visitors
As part of the security contract, TSN provides an armed, licensed, uniformed, security concierge officer in Town Hall during the hours the building is open and for special City events
as needed. TSN implemented a 5 person rotation security team to cover all of the Town Hall hours of operation as shown on this slide; and will include after-hours events such as City
Council meetings and Art in the Square. As part of their daily procedures, the security officer monitors the Town Hall cameras from the security desk; conducts building sweeps; performs
building opening and locking procedures per established security protocol; and provides a high level of customer service by assisting and guiding visitors to their destinations within
the building.
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Town Hall Security Contract
Funding available in the Public Works Operations/Facilities Budget FY 2017
TSN not proposing a price increase
Tarrant County will participate in 25% of the cost of this program
City Council approved funding in the FY 2017 budget for the continuation of the Town Hall security contract. Funding is available in the Public Works Operations/Facilities budget. TSN
is not proposing a price increase for FY 2017. Additionally, Tarrant County will participate in 25% of the cost of the security program per the Inter-local Agreement (ILA) previously
approved for Town Hall operations.
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City of Southlake Strategy Map
The City of Southlake provides municipal services that support the highest quality of life for our residents, businesses, and visitors. We do this by being an exemplary model of balancing
efficiency, fiscal responsibility, transparency, and sustainability.
C1 Achieve the highest standards of safety & security
C2 Provide travel convenience within City & region
C3 Provide attractive & unique spaces for enjoyment of personal interests
C4 Attract & keep top-tier businesses to drive a dynamic & sustainable economic environment
C5 Promote opportunities for partnerships & volunteer involvement
Serve our Customers
Manage the Business
B1 Achieve best-in-class status in all City disciplines
B2 Collaborate with select partners to implement service solutions
B3 Enhance resident quality of life & business vitality through tourism
B4 Provide high quality services through sustainable business practices
B5 Enhance service delivery through continual process improvement
B6 Optimize use of technology
Provide Financial Stewardship
Promote Learning and Growth
F1 Adhere to financial management principles & budget
F2 Invest to provide & maintain high quality public assets
F3 Achieve fiscal wellness standards
F4 Establish & maintain effective internal controls
L1 Ensure our people understand the strategy & how they contribute to it
L2 Enhance leadership capabilities to deliver results
L3 Attract, develop & retain a skilled workforce
L4 Recognize & reward high performers
L5 Empower informed decision-making at all levels in the organization
C6 Enhance the sense of
community by providing excellent customer service and citizen engagement opportunities
L6 Foster positive employee engagement
Deliver on Our Focus Areas
This item relates to the City’s strategy map focus area of Safety and Security. It specifically relates to the City’s Corporate Objective to achieve the highest standards of safety &
security and to provide high quality services through sustainable business practices.
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Questions?
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For questions concerning this item, please contact Rob Cohen at 817-748-8097. Thank you for your attention.