Item 4I
Approve purchase of Energov permitting land management system in an amount not to exceed $285,513.
Item 4I
The purpose of this presentation is to seek approval for the purchase of the Tyler Energov permitting and land management system approved by Council in the FY 2017 budget for $285,513
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City of Southlake Strategy Map
Critical Business Outcomes
CBO1 - Continue to implement Southlake 2030 Plan by focusing on short-term initiatives.
CBO2 - Become an employer of choice by developing a plan to recruit,
develop and retain employees committed to excellence.
CBO3 - Develop long-term strategies to address future financial uncertainties and challenges.
CBO4 - Improve mobility by proactively
completing traffic analysis of key areas.
CBO5 -Optimize resources through collaboration and partnerships to reduce costs and add service value.
The City of Southlake provides municipal services that support the highest quality of life for our residents, businesses, and visitors. We do this by being an exemplary model of balancing
efficiency, fiscal responsibility, transparency, and sustainability.
Deliver on Our Focus Areas
Performance
Management &
Service Delivery
C1 Achieve the highest standards of safety & security
C2 Provide travel convenience within City & region
C3 Provide attractive & unique spaces for enjoyment of personal interests
C4 Attract & keep top-tier businesses to drive a dynamic & sustainable economic environment
C5 Promote opportunities for partnerships & volunteer involvement
Serve our Customers
Manage the Business
B1 Achieve best-in-class status in all City disciplines
B2 Collaborate with select partners to implement service solutions
B3 Enhance resident quality of life & business vitality through tourism
B4 Provide high quality services through sustainable business practices
B5 Enhance service delivery through continual process improvement
B6 Optimize use of technology
Provide Financial Stewardship
Promote Learning and Growth
F1 Adhere to financial management principles & budget
F2 Invest to provide & maintain high quality public assets
F3 Achieve fiscal wellness standards
F4 Establish & maintain effective internal controls
L1 Ensure our people understand the strategy & how they contribute to it
L2 Enhance leadership capabilities to deliver results
L3 Attract, develop & retain a skilled workforce
L4 Recognize & reward high performers
L5 Empower informed decision-making at all levels in the organization
C6 Enhance the sense of
community by providing excellent customer service and citizen engagement opportunities
L6 Foster positive employee engagement
This project aligns with the City’s Strategy Map items:
B4-Provide high quality services through sustainable business practices and
B6-Optimize use of technology.
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Permitting &
Land Management
Requests/Enforcement
Permitting
Planning
Inspections
Licensing &
Regulatory
Professional Licensing
GIS
Content Manager
Workflow
ePortal
eReviews
Social Media
Tyler Energov Solution
Energov is an industry-leading product specifically designed to automate and centrally connect critical processes
Including land use planning, permitting, regulatory management, inspections,
and code enforcement.
With internal GIS integration, content management, and workflow partnered with web portal and mobility interfaces will provide
improved efficiencies in Citizen,
contractor, and staff interactions and processes.
Energov can leverage social media channels like Facebook and Twitter with automated communications fostering transparency while delivering
status updates on projects, etc.
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Limitations of Current Land Management Software
Current Software: Accela
Areas of deficiency with current software:
Cost prohibitive to self-host software;
Issues with public / web interface;
Not user-friendly;
Lack of connectivity with GIS / Munis
Poor
support and development services
Our current permitting and land management software, Accela, has many limitations including:
Currently cost prohibitive to self-host the application. This creates maintenance issues
when problems arise from software issues or uncontrolled product upgrades. Staff has limited capabilities for corrective action and with poor support it may take weeks to fix small
issues. This may potentially also cause delay in the time it takes for the site to update or refresh with permit information;
Issues with the public / web interface – The current software
is not very user-friendly (the current system is difficult to navigate);
Current software is restricted to certain browsers and really only works with Microsoft Internet Explorer 11
Issues with GIS – does not easily tie addresses back into the parcel layer;
And there is no integration with our Munis financial system
We will overcome these limitations with Tyler
Energov and improve both internal and external customer service!
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Cost Breakdown
One Time Fees: $252,595
$128,465 – Software licensing
$82,875 – Implementation costs
$25,280 – Data conversion services
$11,775 – Forms customizations
$4,200 – Bluebeam PDF markup
software
Recurring Fees: $32,918
$32,118 – Energov annual maintenance
$800 – Bluebeam annual maintenance
Total Year 1: $285,513
The total cost for the first year’s implementation of Energov includes one-time licensing and implementation fees of $252,595 with annual recurring maintenance and support fees of $32,918.
Starting
next year we will see approximately $30,000 in annual cost savings by replacing the hosted Accela application.
This request is within the FY2017 approved budget.
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Thank you. Contact Greg Hendricks with questions 817.748.8373
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Thank you for your time!
If you have any questions please contact Greg Hendricks …