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Item 4E CITY OF SOUTHLAKE Item 4E MEMORANDUM (October 18, 2016) To: Shana Yelverton, City Manager From: Rob Cohen, Director of Public Works Subject: Authorize expenditures with Regent Services (Southlake Leasing) for janitorial services in City facilities in FY 2017 in an amount not to exceed $200,000 Action Requested: Authorize expenditures with Regent Services (Southlake Leasing) for janitorial services in City facilities in FY 2017 in an amount not to exceed $200,000. Background Information: The Public Works Facilities Services Division is responsible for the maintenance of all the buildings owned and operated by the City of Southlake. This responsibility includes managing the janitorial services contract for all City facilities to keep them clean and orderly. Services provided by Regent Services include the following: general cleaning, restroom sanitation, floor maintenance, carpet cleaning, special cleaning, window washing, and glass cleaning. Refer to Attachment C for a more detailed break down of the services that Regent Services provides to the City of Southlake facilities. Financial Considerations: Regent Services has provided janitorial services for all City facilities since FY 2011 through an inter-local agreement with the City of Grapevine. The City of Grapevine bid these services in FY 2011 and awarded the contract to Regent Services with four additional annual renewals. In preparation for FY 2017 execution, Southlake partnered with the City of Grapevine to award an additional year to Regent's base contract. Grapevine determined that Regent was the best value for this service since Regent has provided satisfactory service to both Cities and has not asked for a contract price increase since 2014. Furthermore, renewing the contract has additional labor savings in the cost avoidance for the development and review of a request for proposals as well as chairing a selection committee. Pagel of 3 Item 4E In FY 2016, the Southlake janitorial contract was expanded to include janitorial services at The Marq. The original pricing was based on cleaning office space; however, due to the types of activities and events at The Marq including food and beverage, the FY 2017 cost is increasing by an overall 3.77%. This brings the total cost for providing janitorial services at City buildings to $198,292.20 for FY 2017. The State of Texas and the City of Southlake purchasing requirements have been met by purchasing this service through an inter-local agreement with the City of Grapevine. Funding is budgeted in the annual Facilities Operating Budget. Square Ft. City Facility Annual Cost 76,222 Town Hall $ 55,245.72 86,000 DPS East $ 59,856.00 21,573 DPS West $ 15,014.76 7,000 Municipal Service Center $ 4,872.00 4,200 Senior Center $ 2,923.20 4,800 Parks Construction Trailer $ 2,784.00 3,600 Nature Center $ 2,505.60 2,154 Tennis Center $ 10,740.00 * Parking Garages (7 days/week) $ 2,195.16 38,924 DPS North $ 11,241.12 23,367 The Marq (Community Rec Center $ 30,914.64 Phase 1) (7 days/week) TOTAL $198,292.20 *This is forjanitorial service in the parking garage elevators.The sweeping of the parking garages is covered under a separate contract. Strategic Link: The maintenance of the City's building facilities links to the City's strategy map relative to focus area of Infrastructure. The specific corporate objective that is met by this approval is investing to provide and maintain high quality public assets. Citizen Input/ Board Review: N/A Legal Review: N/A Alternatives: The City Council may approve or deny this request. Page 2 of 3 Item 4E Supporting Documents: Attachment A: Renewal Letter with the City of Grapevine dated June 8, 2016 for Contract RFB 357-2011 Attachment B: Proposal from Regent Services Attachment C: Janitorial Specifications Attachment D: Contract RFB 357-2011 Staff Recommendation: Authorize expenditures with Regent Services (Southlake Leasing) for janitorial services in City facilities in FY 2017 in an amount not to exceed $200,000. The renewed contract will run for the period of June 20, 2016 through June 19, 2017. Staff Contact: Rob Cohen, Director of Public Works Cristina McMurray, C.P.M, Deputy Director Public Works/Operations Page 3 of 3 Attachment A GRAPEVI . i� : . . �e" yJ Renewal Notification South ake Leasing Management DBA Regent Services Attention-, Chaney Russell 1307 811 Avenue Ste. B-2 Fort Worth, Texas 76104 June 8, 2016 Re: CONTRACT RENEWAL LETTER City of Grapevine Contract with Renewals: Professional Service Contract Contract Title: Janitorial Services Renewal Options: Final Renewal Option Rene al period: June 20, 2016 through June 19, 2017 Rene al Purchase Order: PO-20878 (All invoices must reference this P.O.) The above referenced contract with P.O. 20478 will expire on June 19, 2016. The Ci:y of Grapevine has decided to renew this contract based on your intent to renew conformation and updated pricing dated May 23, 2016 with the same Terms and Conditions for the renewal period noted. Please sign this Contract Renewal letter and return to Lance Wright at Iwri h# ra evinetexas. ov or fax 817-410-3066 within five business days of notifica ion. All invoices must reference the current Purchase Order number 2087$ lor Janitorial Services. Please return this renewal letter, an original 1295 form and a current Insurance Certificate if required in the contract. The City appreciates your excellent service and commitment to our needs on this contract and we look forward to continuing this successful business relationship. Please et me know if you have any questions. Sincerely, l I Lance Wright Purchasing Coordinator Purchasing (817) 410-3336; Fax (8I7) 410-3066 Office Address: 501 Shady Brook Drive, Room #108, Grapevine, Texas 76051 Page I of 2 Attachment B Tervices ent A Full Service Janitorial Contractor "Helping Texas Shine One Building at a Time!" A Janitorial Proposal For Kurt Ackermann City of Southlake 1400 Main st Southlake, TX 76092 Presented By: Chaney Russell Regent Services 101 St. Louis Avenue Fort Worth, Texas 76104 817-424-5600 SUMMARY OF CHARGES FOR: City of Southlake 10/01/2016 A. JANITORIAL SERVICE Calculations are based on the Contractor providing all labor, supervision, management, equipment, small tools and insurance required to perform the services and schedules outlined herein. Expendable rest room supplies such as hand towels, toilet tissue, sanitary products, hand soap and plastic trash bags will be provided by Regent. The following monthly charges are based on current square footage cleaned five (5) times per week. Janitorial Service Sp. Ft. Monthly Annual Town Hall 76,222 $4,603.81 $55,245.72 DPS East 86,000 $4,988.00 $59,856.00 DPS West 21,573 $1,251.23 $15,014.76 Public Works 7,000 $ 406.00 $ 4,872.00 Seniors Center 4,200 $ 243.60 $ 2,923.20 Parks Maintenance 4,800 $ 232.00 $ 2,784.00 Nature Center 3,600 $ 208.80 $ 2,505.60 Tennis Center 2,154 $ 895.00 $10,740.00 Parking Garage (elev) 7 days a week $ 182.93 $ 2,195.16 DPS North $ 936.76 $11,241.12 The MARQ 23,367 (7 days) $2576.22 $30,914.64 Totals $16524.35 $198.292.20 B. SQUARE FOOTAGE ADJUSTMENT RATE: Additions or deletions to the cleanable square footage will be adjusted at the above rates. The building manager will notify the Contractor of all additions or deletions each month. C. PAPER SUPPLY ESCALATION AND USAGE ADJUSTMENT In the event paper supplies increase more than 5% of the agreed upon amount, Contractor will inform the Customer and additional charges will be made on the monthly invoice. Carpet cleaning will be charged as an extra service except where scheduled in the specifications. Charges by types of cleaning are as follows: 1. Whittaker Method $.08 per sq. ft. 2. Hot Water Extraction $.10 per sq. ft. 3. Full Restoration $.14 per sq. ft. D. EXTERIOR WINDOW CLEANING: - 2 - Not Included SUMMARY OF CHARGES Page 2 E. HOLIDAYS: The Contractor normally observes the following holidays: New Year's Day Memorial Day Fourth of July Labor Day Thanksgiving Day Christmas Day F. EMERGENCY AND SPECIAL LABOR REQUEST RATE: Regular hours $17.50 per hour After hours and weekends $24.50 per hour G. INVOICING AND PAYMENT: Invoices are issued on the first day of the current working month and are due by the 15th of the current working month. Square footage adjustments and changes occurring after the billing date are "adjusted" on the following month's invoice. - 3 - PROVISIONS OF AGREEMENT THE CONTRACTOR SHALL,.: 1. Provide all supervision, labor, equipment, cleaning materials, and administration to ensure performance of services specified in the janitorial specifications. 2. Strive for maximum efficiency and productivity in order to provide quality service at the lowest possible labor cost. 3. Provide cleaning staff who have been determined to be honest, dependable, and neat in their personal appearance and in their work habits, and provide this cleaning staff with appropriate uniforms, if required. 4. Be responsible for proper storage of cleaning equipment and supplies. 5. Instruct cleaning staff to abide by Customer's rules and regulations pertaining to safety and security while on premises. 6. Exercise that degree of care in the performance of duties necessary to prevent damage to any part of the building or the furnishings therein. 7. Provide public liability and property damage insurance in the amounts deemed sufficient by the Customer, to furnish certificates evidencing such insurance, and to hold the Customer harmless from and indemnified against loss, damage, cost or expense by reason of any negligence arising from or caused by the negligence of the Contractor, it's officers, agents or cleaning staff. S. Cause any or all of the cleaning staff working in this facility to submit a polygraph examination upon written request from the Customer for such examination. Such polygraph examinations shall be conducted by a qualified polygraph examiner. The results of each polygraph shall be shared by the Customer and the Contractor. 9. The cost of the polygraph examination shall be administered as follows: a. Positive Results ( indicates guilt ) - The Contractor shall pay all costs, plus make reasonable restitution to the Customer/Tenant. b. Negative Results ( indicates no guilt ) - The Customer and/or Tenant shall pay all costs. c. Inconclusive Results - The Customer may elect to have additional examinations administered, in which case #1 and #2 would apply; or, the Customer and the Contractor would negotiate an agreeable settlement or share cost equally. 10. Exercise and control security of keys provided by the Customer. Keys shall be secured in accordance with the Customer's security regulations and shall not be removed from the building. - 4 - PROVISIONS OF AGREEMENT Page 2 THE CUSTOMER SHALL: 1. Provide adequate assembly area for cleaning staff and provide storage facilities for the cleaning equipment and supplies required to perform the services. 2. Provide trash receptacles. 3. Provide trash disposal facilities. 4. Provide necessary keys for the cleaning staff. - 5 - AGREEMENT STATE OF Texas COUNTY OF Tarrant This Agreement is entered into between Southlake Management and Leasing, 101 St. Louis Ave., Fort Worth, Texas 76104 City of Southlake 1400Main St, Southlake, TX 76492. For, and in consideration of, the mutual promises and covenants contained herein and for other good and valuable considerations, it is agreed as follows: I. That beginning 10101 , 2018 , Regent Services agrees to: a. Provide services as defined in the Janitorial Specifications schedules. b. Perform all work on schedule, except when prevented by strike, Act of God, accident or other circumstances out of our control. c. Furnish labor, supervision, materials and equipment necessary to satisfactorily fulfill this Agreement except as listed in the supplementary schedules noted above. il. City of Southlake agree/s to: a. Pay for services rendered five (5) times per week at: Janitorial Service Sq. Ft. Monthly Annual Town Hall 76,222 $4,603.81 $55,245.72 DPS East 86,000 $4,988.00 $59,856.00 DPS West 21,573 $1,251.23 $15,014.76 Public Works 7,000 $ 406.00 $ 4,872.00 Seniors Center 4,200 $ 243.60 $ 2,923.20 Parks Maintenance 4,800 $ 232.00 $ 2,784.00 Nature Center 3,600 $ 208.80 $ 2,505.60 Tennis Center 2,154 $ 895.00 $10,740.00 Parking Garage (elev) 7 days a week $ 182.93 $ 2,195.16 DPS North $ 936.76 $11,241.12 The MARQ 23,367 (7 days) $2576.22 $23,714.64 Totals $161524-35 $198,292.20 Additions and/or deletions to cleanable square footage will be adjusted pro-rata. - 6 - AGREEMENT Page 2 Il. ( CONT-D,) b. Be responsible for notifying Regent Services of any changes in occupancy of the premises and/or additions or deletions in cleanable square footage. In the event of an error in calculation of square footage is made, the Contractor will correspondingly make billing adjustments on the next scheduled billing date. However, no billing adjustments will be made for deleted square footage for more than 60 days retroactively from the date of notification. c. Not to hire, or enter into a janitorial service agreement with any Regent Services employees, or third parties associated with Regent Services in the performance of the services covered in this Agreement, for a minimum of one (1) year after the employees' or third parties' termination from Regent Services employment, or for a minimum of one (1) year after the cancellation and/or expiration of this Agreement, without the expressed written consent of Regent Services lll. It is agreed that this Agreement shall have no term length, but may be terminated by either party by giving a Thirty (30) Days Notice to the other; that such notice of termination must be made in writing and sent "Certified Mail, Return Receipt Requested" ; and that this Agreement contains all understandings and confirms all promises and stipulations. In witness whereof, the parties hereto have set their hands this day of , 20 Southlake Management and Leasing dba /Regent Services City of Southlake By: By. - 7 - Attachment C Janitorial Specifications For: A. General Cleaning 1. Hard Surface Floors - swept/dust mopped and wet mopped nightly. 2. Carpeted Floors - vacuumed nightly. 3. Trash Receptacles: a. Receptacles emptied, liners replaces as needed; trash removed to collection point. b. Empty boxes and other articles of trash not in a designated trash container will be removed only if such items are marked TRASH. c. Items sitting on top or inside of a trash container will be discarded. 4. Exterior Ash Trays - emptied and wiped clean nightly. 5. Desks, Workstations and Furniture Tops - dusted weekly without moving paper or files. 6. Interior Glass Doors and Panels - spot cleaned nightly. 7. Drinking Fountains - cleaned and disinfected nightly. 8. Spilled Liquids - wiped up or spot mopped nightly. 9. Entrance Doors, Glass and Mats - glass spot cleaned nightly. Mats vacuumed nightly. 10. Planters - policed to remove trash and debris as needed. 11. Break Areas - clean table tops, chair seats, counter tops, sinks and microwaves nightly. Cabinet fronts cleaned as needed for spills. Appliance tops are to be kept free of dust. Dish washing is not included but can be added for an additional charge. 12. Janitorial Closets and Storage Areas - a. Storage shelves cleaned and products stored in a neat and orderly fashion. b. Mops cleaned and stored. c. Sinks cleaned and drains free of mop strings and other debris. d. Floors swept and mopped. e. Equipment and tools clean and stored in a neat and orderly manner. f. Lights turned off and doors closed and locked. JANITORIAL SPECIFICATIONS PAGE 2 B. REST ROOM SANITATION: (five nights each week) 1. Floors - dust mopped then mopped with disinfectant. 2. Toilets, Urinals and wash Basins - cleaned and disinfected. 3. Walls and Partitions - spot cleaned. 4. Mirrors and Bright Metal - cleaned and polished. 5. Sanitary Napkin Receptacles - emptied, cleaned and disinfected. 6. Rest Room Supplies ( towels, tissues, hand soap, etc. ) - replenished in dispenser. C. FLOOR MAINTENANCE: Buffing, scrubbing, stripping and/or refinishing of composition or ceramic tile, terrazzo, brick pavers and other hard surface floors will be done for proper maintenance and best appearance in accordance with the following frequencies: 1. Lobby Floor- detail cleaned and scrubbed one time per month. 2. Break Area Floor- detail cleaned and buffed monthly, scrubbed and recoated every three months if necessary. 3. Copy/Mail Room - detail cleaned and buffed monthly. 4. Office Area Tile Floors - detail cleaned and buffed monthly. 5. Rest Room Floors - scrubbed, detail cleaned and rinsed quarterly. D. CARPET CLEANING: 1. Spot clean common area hallway carpet as needed. 2. Carpet cleaning using a variety of methods can be done for an additional, outlined in the summary of charges. E. SPECIAL CLEANING: 1. Low Ledges, Window Sills, Book Cases, File Cabinets, Pictures and Partition Tops - dusted weekly. JANITORIAL SPECIFICATIONS PAGE 3 E. SPECIAL CLEANING: ( Cont. ) 2. Doors, Woodwork, and Wall Areas Around Switch Plates - spot washed for hand prints weekly. 3. Door Handles, Push Bars, Push Plates and Kick Plates - cleaned weekly. 4. Desk, Work Station and Furniture Tops - cleaned weekly when clear of papers and files. 5. Fire Stairs - handrails dusted; landings and stairs swept; exposed pipes and valves dusted weekly. 6. Rest Room Partitions and Stall Doors - dusted weekly. 7. Tenant Suite Signs - dusted and spot cleaned to remove smudges and hand prints weekly. 8. Lobby Glass Doors -washed inside/out weekly. 9. Carpet Under Desks, Edges, Corners, Etc. - detail vacuumed twice monthly. 10. High Ledges, Tops of Doors, and Window Frames - dusted monthly. 11. Coffee Bars and Break Room Tables and Chairs - legs and bases cleaned monthly. 12. Ceiling Corners - cleaned to remove cobwebs monthly. 13. Fire Extinguisher Cabinets - dusted inside and out; glass cleaned monthly, if unlocked. 14. Baseboards - dusted monthly. 15. Ceiling Vents and Grills - dusted or vacuumed quarterly. 16. Window Blinds - dusted quarterly. 17. Exit Signs - dusted or damp wiped quarterly. F. WINDOW WASHING AND GLASS CLEANING: 1. Entrance Doors -washed inside and out weekly. 2. Interior Glass Doors and Side Panels -washed quarterly. 3. All Other Glass/Window Cleaning - to be negotiated separately. NOTE: The above is intended as a basic guideline for cleaning this facility.Within this schedule,we provide enough flexibility to handle a reasonable amount of unforeseen work Attachment D f Vit Z Pa_ 'r i Renewal Notification Regents Services Attention: Chaney Russell 1307 8'Avenue Ste. 13-2 Fort Worth, Texas 76104 March 5, 2015 Re: CONTRACT RENEWAL LETTER City of Grapevine Contract with Renewals: RFB 357-2011 Contract Title: Paries Janitorial Services Renewal Options: Final renewal option Renewal period: March 15, 2015 through March 14, 2015 Renewal Purchase Order: 20380 (All invoices must have this P.O. listed) Mr. Russell: The City of Grapevine wishes to exercise the final renewal option for contract RFB 357-2011 with Regents Services for Paries Janitorial Services based on your renewal conformation under the same Terms and Conditions for the renewal period. The above referenced contract with P.O. 20029 will expire on March 14, 2015. Please sign this Contract Renewal letter and return to Lance Wright at iwri ht ra evinetexas. ov or fax $17-410-3066 within five business days of this notification. All invoices must reference the current Purchase Order for Parks Janitorial .Services. Please return this renewal letter and a current Insurance Certificate if required for your contract. The City appreciates your excellent service and commitment to our needs on this contract and we look forward to continuing this successful business relationship. Please contact me with any questions. Sincerely, Lance Wright Purchasing Coordinator Purchasing (817) 410-3336; Fax (817) 410-3066 Office Address: 501 Steady Brook Drive,Room 9105., GrapeNine, Texas 76051 Page 1 of 2 f i _CL •ME ACCEPTANCE Date: 1 Signed: Printed name: C / C St Attachment: Renewal Purchase Order Purchasing (817) 410-3336; Fax(817)410-3066 Office Address: 501 Shady Brook Drive,Room 4105,GrapeN-ine, Texas 76051 Page 2 of 2